Truthfully, I'm not using many of the available features. My needs have been small in that we just needed to virtualize our environment and manage it effectively. VMware vSphere has served that purpose greatly. I’m sure what I get out of vSphere, though, could potentially be gained just as easily via other virtualization platforms available today, but at the time I felt those were too immature to risk. VMware just worked with little to no issue, so I trust them going forward.
Senior Systems Administrator at a media company with 501-1,000 employees
It's served my purpose of just needing to virtualize our environment and manage it effectively.
What is most valuable?
How has it helped my organization?
The largest benefit for my companies that have used this is the consolidation of our physical server footprint. Never would I thought I could run as many VMs on a single host as we do today.
What needs improvement?
Overall I’m very happy with what the product brings so I can’t suggest any major improvements. However, I’m very disappointed in VMware’s decision to push management to a web-based vCenter client and away from the standalone thick client. The web client is just terrible in so many ways, mainly on a performance basis. It is very slow. I also find the thick client much easier to navigate and work with my VMs. A large user population shares my sentiment as there are a number of posts in VMware’s forums regarding the issues with the web client. I hope VMware realizes this and either greatly enhances the web client or moves back to the thick client for management.
For how long have I used the solution?
I have been using it since vSphere 4, so approximately five to six years.
Buyer's Guide
VMware vSphere
May 2025

Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
What was my experience with deployment of the solution?
I’m sure there were issues to contend with originally, but as the product matures it gets easier and easier.
What do I think about the stability of the solution?
I’m sure there were issues to contend with originally, but as the product matures it gets easier and easier.
What do I think about the scalability of the solution?
I’m sure there were issues to contend with originally, but as the product matures it gets easier and easier.
How are customer service and support?
Customer Service:
It was pretty straightforward, from what I recall, but I did not do most of the initial setup. I assisted a colleague who took the reigns.
Technical Support:I've rarely had to enlist support, but when I have it’s been what I would expect.
How was the initial setup?
It was pretty straightforward, from what I recall but I did not do most of the initial set-up. I assisted a colleague who took the reigns.
What about the implementation team?
My first environment was set up by a single colleague with my assistance. The only advice I can really give is to really know your requirements for the systems and software you intend to virtualize and build a proper sized VM environment to host them. Oversubscribing resources is, in my opinion, the biggest concern and something that happens easily. Also factor in proper storage built to handle the I/O load of a virtual environment. Lastly, build your VM environment to factor in an N+1 design to ensure if a host fails, the remaining host(s) can handle the load of all VMs that were running on the failed host and always allow for a 15% overhead of free resources under full load.
What's my experience with pricing, setup cost, and licensing?
I really did not handle the financial aspects of my VM environments, but I do know VMware is pricey. These days, from a price point, I would take a hard look at MS Hyper-V as they are catching up with VMware fairly quickly.
Which other solutions did I evaluate?
When I first looked into virtualization it was back when VMware released vSphere 4. At that time I was interested in Citrix Xen and MS Hyper-V. I felt at the time VMware was the industry leader and was more mature so I trusted them above all others. I’ve been happy with the choice since, though for cost purposes I am really interested in Microsoft’s Hyper-V solution.
What other advice do I have?
Cost considerations aside, be sure to properly scale your VM environment above all else. This is true regardless of product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a transportation company with 1,001-5,000 employees
Cross vCenter vMotion allows us to perform vMotion from one vCenter to another without the need for shared storage.
Valuable Features:
Cross vCenter vMotion is a valuable feature.
It allows you to perform vMotion from one vCenter to another vCenter without the need for shared storage, like a cut and paste.
This was not possible until version 6 and is built upon Enhanced vMotion.
It requires L2 network connectivity.
Improvements to My Organization:
Cross vCenter vMotion can be particularly useful if you have migration projects, or you simply want to shift workloads to different location.
It can be particularly useful if you have plans to move from a VCSA to a Windows Platform vCenter and vice-versa.
If you have shared resources with public/private cloud, you can move them by establishing several vCenters.
Room for Improvement:
One improvement could be to have the vMotion independent of the SSO Domain.
With Cross vCenter vMotion, it is a requirement to have both the source and the destination vCenter on the same SSO domain. It also requires version 6 and above. You cannot have this between a version 6 and 5.5.
I still experience lag with the web interface
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Having vMotion independent of SSO would be a great thing but more than like would take some code rewrite. Love that idea though. I see a bit of lag in the Web Interface but not nearly as much as previous versions. Not sure what web browser you are using but I find Opera works very well with the Web UI.
Buyer's Guide
VMware vSphere
May 2025

Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
IT Infrastructure Engineer at a consumer goods company with 1,001-5,000 employees
We've been able to scale out at deployment time to match our predicted future needs.
What is most valuable?
We've found that the most valuable features for us are:
- vMotion
- Replication
- Portability
How has it helped my organization?
It's improved our functioning in three areas:
- Deployment
- Backup
- Disaster R
ecovery
What needs improvement?
One way VMware could improve on this solutions is to re-incorporate the FAT client along with the web client.
For how long have I used the solution?
I've used it for nine years.
What was my experience with deployment of the solution?
Deployment is done with future needs in mind. But with day-to-day deployment, we haven't had any issues.
What do I think about the stability of the solution?
There have been no issues with the stability.
What do I think about the scalability of the solution?
We've been able to scale out at deployment time to match our predicted future needs.
How are customer service and technical support?
Customer Service:
Customer service is very good.
Technical Support:Technical support is very good.
Which solution did I use previously and why did I switch?
No previous solution was in place.
How was the initial setup?
The set-up is very straightforward.
What about the implementation team?
We used in-house staff to deploy. Depending on the implementation, you would decide then on a vendor, if necessary.
What was our ROI?
I don’t have a specific number on the ROI, but it has been very good.
What's my experience with pricing, setup cost, and licensing?
I would recommend discussing an ELA with the vendor.
What other advice do I have?
Think of the entire environment when making this decision - deployment, storage, backups, etc.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Analyst at a retailer with 1,001-5,000 employees
vMotion, HA, and snapshots are the most valuable features for us.
What is most valuable?
- vMotion
- HA
- Snapshots
How has it helped my organization?
In the past without virtualization, it normally took several hours to get a new server built, including cabling, racking and OS imaging. Now we can use templates with many OS flavours and we can get a new server running in few minutes.
What needs improvement?
Currently we are struggling to keep the storage capacity under control and as we do not use thin provisioning our capacity is always a challenge, but the actual used space by the guests is pretty low. We need to find a way to go to thin provisioning and keep that under control and implement automation on the capacity management and have threshold alerting.
For how long have I used the solution?
I've been using VMware for seven years.
What was my experience with deployment of the solution?
We have no problems deploying vSphere.
What do I think about the stability of the solution?
So far, I only had problems with stability when we implemented a third-party backup tool that uses VMware snapshots to take backups. It brought some instability to some guests at the beginning and it took us some weeks to get to the root cause and things back to an acceptable level of stability.
How are customer service and technical support?
Customer Service:
This is a very good solution and I work for a company with a global ELA with VMware. But as our contract and all our commercial team is in the US, we have a limited number of vouchers for training and events in Brazil.
The technical support is good and they always provide good suggestions and technical recommendations and the response time for critical problems has always fair been fair.
Which solution did I use previously and why did I switch?
I have never tried a different server or datacenter virtualization solution before.
What about the implementation team?
I was not a part of the initial set-up or project team. I work on the operations team and I have only been a part of migration team when moving from old versions to newer ones, but I have never had problems.
What's my experience with pricing, setup cost, and licensing?
You should have good capacity management and you might have at least two clusters or more to separate your guests by tiers or have a good notion of resource pools to keep the resource utilization in good shape.
What other advice do I have?
You should understand what is your demand and plan your capacity and resource allocation carefully to avoid double work in the near future.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Architect at a tech services company with 51-200 employees
The higher usage ratio of hardware and vMotion are valuable features.
What is most valuable?
- vMotion
- Encapsulation
- Higher usage ratio of hardware
- Storage virtualization
How has it helped my organization?
As a consultant and service company, we can manage our own infrastructure with minimal effort, deploy new applications very quickly, and do tests very easily.
What needs improvement?
In general, the management features need to be improved. vCenter has just gotten really big and overly complicated.
For how long have I used the solution?
I've used it for over 10 years.
What was my experience with deployment of the solution?
We've encountered no issues with deployment.
What do I think about the stability of the solution?
We haven't had issues with instability.
What do I think about the scalability of the solution?
We hardly ever have issues with scalability.
How are customer service and technical support?
Customer Service:
We've found customer service to be average.
Technical Support:Technical support used to be better. The response times are OK, but the solution has too many needs too often.
Which solution did I use previously and why did I switch?
We've been using VMware since the beginning.
How was the initial setup?
I don't have any issues with initial setup.
What about the implementation team?
I do implementations myself.
What's my experience with pricing, setup cost, and licensing?
Carefully think about what features you need now and in the future, because licensing costs depend on that.
What other advice do I have?
Do a PoC and compare it to other solutions.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We’re a VMware partner.
Solution lifecycle manager at a pharma/biotech company with 10,001+ employees
DRS and resource pool sharing are valuable features for us.
Valuable Features
There are several features we've found valuable, including:
- DRS
- SDRS
- vDS
- Resource pool sharing
Improvements to My Organization
By engaging virtualization and vSphere's advanced features, we've started to effectively manage workload and resources, resulting in better performance with fine grained tuning.
Room for Improvement
One of the features I would like to see is less constraints on the fault tolerance feature. Version 6 may have this, but we don't have it yet.
Use of Solution
I've used it for four years.
Deployment Issues
We haven't had issues with deployment.
Stability Issues
It's been stable for us.
Scalability Issues
It's scaled sufficiently for us.
Customer Service and Technical Support
Customer Service:
We haven’t have many interactions with customer support. For the ones we had, it was satisfactory.
Technical Support:We haven’t have many interactions with technical support. For the ones we had, it was satisfactory.
Initial Setup
We already had knowledge of the product on the team, so it was easy for us.
Implementation Team
We're working with a Hardware-as-a-Service model where we're responsible for the software and VMware is responsible for the hardware. We implemented vSphere together with the vendor.
Other Solutions Considered
We considered using Xen/KVM, but we didn’t want to spend much time on the configuration and wanted to start working on the product out of the box.
Other Advice
I would recommend analysis of different options and pricing, including public/private-cloud models. Depending on your application and needs, you may not need such an advanced product as vSphere Enterprise.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITC Systems Administrator at a tech services company with 11-50 employees
Primarily, we've been able to save on energy costs. It also gives us easier migrations when upgrading infrastructure.
What is most valuable?
The two features we've found most valuable are vSphere's reliability and stability.
How has it helped my organization?
Primarily, we've been able to save on energy costs. It also gives us easier migrations when upgrading infrastructure.
What needs improvement?
We had some stability issues, though they were due to bad hardware and not software.
For how long have I used the solution?
I've used it for four years.
What was my experience with deployment of the solution?
We've encountered no issues with deployment.
What do I think about the stability of the solution?
The problems with stability were due to hardware problems, never software.
What do I think about the scalability of the solution?
We haven't had any issues with scalability.
How are customer service and technical support?
Customer Service:
8/10
Technical Support:9/10
Which solution did I use previously and why did I switch?
We started with VMware, so we never used a different virtualization solution.
How was the initial setup?
The initial setup was nothing but easy. The system was running in just a few minutes.
What about the implementation team?
We implemented it in-house.
What's my experience with pricing, setup cost, and licensing?
We advise in general that the Essentials Plus pack is the best option for the majority of our customers.
Which other solutions did I evaluate?
No other options were looked at.
What other advice do I have?
Nothing to be afraid of. Everything about vSphere is advantageous.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Director - IT Consultant at a tech services company with 501-1,000 employees
It's helped us to include automatization in all processes, thus reducing maintenance hours and increasing energy savings.
What is most valuable?
vSphere's performance and stability are its more valuable features for us.
How has it helped my organization?
It's helped us to include automatization in all processes, thus reducing maintenance hours and increasing energy savings.
What needs improvement?
The price is too high right now.
For how long have I used the solution?
I've worked with vSphere for 6years now.
What was my experience with deployment of the solution?
I'm a vExpert so I don't have any issues with deploying it.
What do I think about the stability of the solution?
With v6, there were some stability problems, but after an update to a later version it's been stable.
What do I think about the scalability of the solution?
That's one of the great things about vSphere -- its scalability.
How are customer service and technical support?
Customer Service:
Customer service is insufficient.
Technical Support:Technical support is outstanding.
Which solution did I use previously and why did I switch?
I previously used Hyper-V, but it isn't stable and is a complex solution.
How was the initial setup?
The initial configuration is very easy, and the deployment of centralized management is an assisted process.
What about the implementation team?
We implemented it in-house.
What's my experience with pricing, setup cost, and licensing?
You only pay for what you need, so there are a lot of features that we will not use.
What other advice do I have?
If you want to sleep well, get vSphere.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Server Virtualization SoftwarePopular Comparisons
Proxmox VE
Hyper-V
Oracle VM VirtualBox
Red Hat OpenShift
Nutanix AHV Virtualization
Oracle VM
Citrix XenServer
IBM PowerVM
XCP-ng virtualization platform
OpenVZ
ISPsystem VMmanager
Odin Virtuozzo Containers
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- VMware ESXi or VMware Workstation?
- What is the biggest difference between KVM and vSphere?
- VMware vs. Hyper-V - Which do you prefer?
- How does VMware ESXi compare to alternative virtualization solutions?
- VMware has been positioned in the Leaders Quadrant of Gartner’s Magic Quadrant for four years. Agree/Disagree? Why?
- Proxmox vs ESXi/vSphere: What is your experience?
- Oracle VM vs. latest VMWare?
- Which is the most suitable blade server for VMware ESXi?
- What do each of the VMware and Citrix products do?
- What is the biggest difference between Nutanix Acropolis and VMware vSphere?
I agree with cchilderhose, that v6 has significant improved in the responsiveness. I currently am the VMware IT Academy (vITA) Coordinator/Instructor for our Community College: www.cccti.edu
We were invited in 2006 by VMware to assist in the development of the vITA program which means I started with in in v3.5.
We have been somewhat force to use the Web Client since we have to instruct others on how to use VMware "Features". When the Web client was first introduce even folks from within VMware did not have a lot of positive comments about it.
But no matter what we all get familiar with initially, change is change. With the vSphere Client you don't have to think about how to do something you just do it. When first using the Web client I always felt as if I were stumbling around to find how to get where I need to be to complete a task. Not good when you are trying to show others.
With the release of v6 and in particular update1, the web client operates much more responsively. In addition, now that I have been using it for 2yrs, it does not function the same as the vSphere client and I now have learned how to be more proficient.
In fact, during the last section of the ICMv6 course we just finished teaching, I actually felt I was better completing tasks than I am with the vSphere Client. I guess the comment here is: "Be patient grasshopper".
The other thing of note is that if you do tasks in the vSphere Client they do not always propagate correctly. For example in assignments of access control.
One question I have is, for those that are not interested in using PowerCLI or the Virtual Management Assistant (vma), how will you be able to manage a host directly? When the eliminate the vSphere client.
I like to make comparisons, something I do now since I have been in Higher Ed for near 20yrs now after being in industry 20yrs prior, is that if you give me an iPhone I will stumble around trying to make a call since I use an android.