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it_user365892 - PeerSpot reviewer
Project Leader at a tech services company with 501-1,000 employees
Consultant
Aug 25, 2017
The most valuable features for us are HA, DRS, and SDRS.
Pros and Cons
  • "The most valuable features for us are HA, DRS, and SDRS."
  • "The Web Client is too slow."

What is most valuable?

The most valuable features for us are HA, DRS, and SDRS.

How has it helped my organization?

We have reduced our number of physical servers from 180 to 20, saving us cost and resources in our data center.

What needs improvement?

I'd suggest improvements in a couple of areas. First, the Web Client is too slow. Also, they need to improve vRealize Operations Manager.

For how long have I used the solution?

I've used it for almost 2 years.

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What was my experience with deployment of the solution?

We were unsuccessful in a few setups, for example, installing on SD cards in some UCS blades. I think, though, that the problem was related to hardware and not to the setup process.

What do I think about the stability of the solution?

It’s very rare that the hypervisor has stability problems.

What do I think about the scalability of the solution?

Only with big VMs -- over 64 GB of RAM or with disks over 2 TB -- are there scalability issues.

How are customer service and support?

Customer Service:

I've not got enough experience to comment on the level of customer service.

Technical Support:

I’ve always received good service form technical support.

Which solution did I use previously and why did I switch?

I’ve used different hypervisors and also previous versions of vSphere. I think that vSphere is the most complete and stable solution for enterprise customers.

How was the initial setup?

Personally, I find the initial setup too simple, but I’ve worked several years on different versions.

What about the implementation team?

I’ve implemented vSphere in my company and for several customers.

What's my experience with pricing, setup cost, and licensing?

I think that in the past there have been some mistakes in the licensing policy. I hope that in the future it will be simpler.

Which other solutions did I evaluate?

We have migrated from the previous version without evaluating other products. For our development environment, we are evaluating whether or not to migrate to a product without license costs.

What other advice do I have?

For a customer who needs to have a stable infrastructure that's scalable, for very critical applications, I recommend vSphere without a doubt. I would also recommend that you request a VMware Partner to design and implement the solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. My Company is a VMware Partner.
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Solutions Architect at a tech services company with 10,001+ employees
Real User
Aug 24, 2017
It has improved resiliency and ease of asset management as most customers were able to reduce role segregation.
Pros and Cons
  • "Cross vendor integration is in my opinion one of the best features."
  • "I’d like to see a better web console or rather, transform the web console in a real single pane of glass for the whole infrastructure instead of having to go for vRealize Ops Manager."

How has it helped my organization?

vSphere has been deployed in many of our customers. It improves drastically DC consolidation and proper use of available resources. At present, virtualised customers are still far from fully leveraging the potential of vSphere in part due to lack of expertise and fully understanding the concepts of virtualisation from an architecture point of view. It also improved resiliency and ease of asset management as most customers were able to reduce role segregation and have seen an opportunity for having DevOps since human resources became more available due to some degree of automation.

What is most valuable?

Having the ability to deploy fault tolerant VM’s with up to 4 CPUs is fantastic as it goes one level up from a business continuity perspective. Previously, VMware was covering, with just vSphere, backups and DR, and now it also covers a properly functional fault tolerant offering.

Single Sign On is another feature that is enhanced and solves much of the older problems, either in deploying or managing it. Cross vendor integration is in my opinion one of the best features. Although all these features are welcome and a must, they come at a price in terms of licensing.

What needs improvement?

I’d like to see a better web console or rather, transform the web console in a real single pane of glass for the whole infrastructure instead of having to go for vRealize Ops Manager. Other vendors are providing this already and vSphere (vendor) has that capability. I’d also like to see solutions such as vSAN in vSphere, really take off. It has a lot of potential and since it has been jointly done with other hardware vendors it somehow lost track of what the real purpose was, offer a whole very simple and very effective solution. Support for Virtual Volumes will be the next big thing, and although it is already implemented, it will take a while to see its light in production in customers.

What do I think about the stability of the solution?

The web client is sometimes slow and sluggish, other than that customers have no complaints around stability if the product is used as intended.

What do I think about the scalability of the solution?

This is one of the strongest points in vSphere. I've had no problems with scalability. Although it is dependant on the underlying hardware infrastructure and its scalability/growth/space/etc.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

Very good once you’re passed the initial “script-reading-far-far-away” operators.

Which solution did I use previously and why did I switch?

My customers have used all available solutions. Some move to vSphere, some move away. In the end it will be about costs unless very well justified by a business need for high resiliency and market name.

How was the initial setup?

Customers who move to or implement VMware are already aware and skilled on the implementation level. It is usually very straightforward.

What about the implementation team?

My company or a partner company does the implementation. With the amount of available documentation and training, the is no excuse for a poorly deployed platform on vSphere. Know how on platform usage is a different story.

What was our ROI?

Considering the consolidation and virtualisation portion of it, for a Greenfield, very good. For brownfield and considering license costs and removing the benefits of virtualisation, it is an ROI nightmare, but focusing on the product itself vSphere delivers a good ROI, lower than competitors but still OK.

What's my experience with pricing, setup cost, and licensing?

Start with the lowest and upgrade if, and only if, absolutely necessary. Customers will find that the standard edition is more than sufficient for their needs until they are internally ready to move forward to a cloud operating model.

Which other solutions did I evaluate?

All in the market. Hyper-V, KVM, Oracle VM, PowerVM, etc.

What other advice do I have?

Start with the least expensive Licensing model and upgrade as you need. Change your operating model to virtualisation and fully leverage its potential. vSphere has it all in one package and can really change the way IT operates. We’re 12 years into virtualisation on x86 and I still find most of the virtualised customers not happy with what it offers since they don’t know how to utilise it.

Disclosure: My company has a business relationship with this vendor other than being a customer. Business Partner. OEM
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Buyer's Guide
VMware vSphere
December 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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it_user370284 - PeerSpot reviewer
Manager - System Engineering and Storage at a construction company with 1,001-5,000 employees
Real User
Aug 24, 2017
We are able to scale up with densities of 10:1 or 20:1. Stability and manageability need improvement.
Pros and Cons
  • "Basic hypervisor functions with HA."
  • "Stability and manageability need improvement."

What is most valuable?

  • Core virtualizaton
  • Basic hypervisor functions with HA

How has it helped my organization?

We are able to scale up far better with densities of 10:1 or 20:1 and provide robust, flexible computing to our increasing application demands.

What needs improvement?

Stability and manageability need improvement. The core product has not changed much over the years and has large deficiencies in manageability and how they implement certain features. The basic hypervisor works OK, but all the management and bolt-on products have issues and at times overwhelm the core hypervisor.

For how long have I used the solution?

I've used it for seven years.

What do I think about the stability of the solution?

We have repeated reliability issues with anything other than core functionality.

What do I think about the scalability of the solution?

SRM has been a disappointment in its scalability and reliability.

How are customer service and technical support?

We pay for business critical support and that is still bad. I think VMware's biggest weakness is their support organization - 5/10.

Which solution did I use previously and why did I switch?

We had Hyper-V, but the older versions had issues. When the 2016 version releases, we are going to re-evaluate it.

How was the initial setup?

The initial setup was fairly straightforward.

What about the implementation team?

We did most of the implementation ourselves, but we did have some initial consultation on some design thoughts.

What's my experience with pricing, setup cost, and licensing?

VMware is consistently expensive and their pricing arrogance is what will drive us and other customers away. Compared to physical systems, it is a bargain, but compared to other solutions, it is losing its appeal due to pricing.

What other advice do I have?

The core hypervisor is decent. Many issues will be with management and bolt-on products.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user499017 - PeerSpot reviewer
Lead System Architect at a tech company with 1,001-5,000 employees
Real User
Jul 12, 2017
Usability is the most valuable feature

What is most valuable?

Usability is the most valuable feature.

What needs improvement?

There is need to resume the C# client.

For how long have I used the solution?

I have used this solution for six years.

What do I think about the stability of the solution?

There are no stability issues.

What do I think about the scalability of the solution?

There are no scalability issues.

How are customer service and technical support?

I would rate the technical support at a seven out of 10. In practice, the IT has faced vCenter related problems very rarely.

Which solution did I use previously and why did I switch?

We still continue using our other solution. We did not switch.

How was the initial setup?

The setup was very straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

The costs are inflated for small and medium-size businesses (SMBs).

Which other solutions did I evaluate?

vCenter is the only way to manage vSphere. If we speak about enterprise virtualization infrastructure, there are no special preferences.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are partners.
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it_user694665 - PeerSpot reviewer
IT Infrastructure Team Lead / Project Lead IT at a mining and metals company with 1,001-5,000 employees
Vendor
Jul 4, 2017
Facilitated our disaster recovery by easy replication of the VM images.
Pros and Cons
  • "VMware's high availability which supports our SLA, VMware on the fly features like LUN expansion, P2V and API integrations are the most valuable features."
  • "The solution could benefit by expanding the CPUs and memory from different physical nodes."

How has it helped my organization?

The most important accomplishment was the cost savings that were achieved by server consolidation and eliminating dependency on the physical server's environment. This also facilitated our disaster recovery by easy replication of the VM images from one site to another.

What is most valuable?

VMware's high availability which supports our SLA, VMware on the fly features like LUN expansion, P2V and API integrations are the most valuable features.

What needs improvement?

The solution could benefit by expanding the CPUs and memory from different physical nodes. A more mature dashboard is needed; currently, we rely on third-party VM Management Solutions but most of the features have matured since we first started using it in 2007.

What do I think about the stability of the solution?

In the early years, we faced few issues but in the last four years, the environment has been quite stable.

What do I think about the scalability of the solution?

The software has been scalable, most of it depends on the physcial server's capacity.

How are customer service and technical support?

Technical support has been excellent.

Which solution did I use previously and why did I switch?

We did not use another solution; we started out with VMware and we now have Hyper-V and VMware.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing needs to be competitive since Microsoft Hyper-V has come a long way; they are both around the same price range.

Which other solutions did I evaluate?

We did not evaluate other solutions, it was the only leading product in 2007.

What other advice do I have?

If you need to meet your business SLA, then there is no second choice in virtualization to give you peace of mind; it is easy to manage, scalable, stable and has APIs to integrate with all the backup solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user11286 - PeerSpot reviewer
it_user11286IT - Server Administration with 501-1,000 employees
Vendor

Nice review! Curious about your VM replication - is your second site a DR facility such as SunGard? Do you utilize VMware's SRM?
Thanks!

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it_user321198 - PeerSpot reviewer
Cloud Automation and Integration Focal at a tech consulting company with 1,001-5,000 employees
Consultant
Jun 30, 2017
It provides us with distributed virtual switches, though I’d like to be able to expand the capability of SMP fault tolerant VMs.

What is most valuable?

  • DRS
  • Distributed virtual switches
  • vMotion
  • HA
  • Extensibility - you can ring in many ecosystems

How has it helped my organization?

  • Agility and availability
  • Near-zero downtime
  • Incredibly easy to use - good on one hand, but on the other, it means that when you get outside use cases, they usually target for vSphere, and you can set yourself on fire. For basic install on autopilot, it does what it does, but if you want to do something inherently complex, move out of the realm of easiness.

What needs improvement?

I’d like to be able to expand the capability of SMP fault tolerant VMs. That’s a game-changer when talking about business-critical applications (i.e. Oracle). If we had this, we’d no longer need an Oracle rack (will have better solution with this improvement).

What do I think about the stability of the solution?

It's extremely stable, and solid. No problems with respect to the hypervisor itself.

As a consultant, most horror stories come from people doing things they shouldn’t do. It becomes so easy, people take certain things for granted. e.g. a VM snapshot file showed that a user had let something run for three years.

That’s the kind of stuff that makes it unstable.

What do I think about the scalability of the solution?

It's got excellent scalability. There are no applications that can’t be virtualized now.

How is customer service and technical support?

VMware have one of the most consistent tech supports out there.

How was the initial setup?

It was very easy.

What's my experience with pricing, setup cost, and licensing?

This is where it loses points on sometimes perceived costs; the competition has done a good job of promoting the notion of a “VMware tax”, but the benefit is there with their licensing scheme.

What other advice do I have?

Buy it, and you will be hard pressed to find a better combination, but you need to understand it, and have a plan. As simple as it is, don’t just go out and buy.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user332952 - PeerSpot reviewer
Researcher and Professor at a university with 1,001-5,000 employees
Vendor
Jun 30, 2017
We have better security for development projects and are seeing easier backups, although I'd suggest a full automatic host server setup using DHCP and PXE without configuration scripts.
Pros and Cons
  • "I find that the Virtual Center Management, iSCSI support, and VMotion hot migration are very beneficial."
  • "A fully **automatic** and lightweight Virtual Center. Another time this has a huge improvement in last releases. However, a more automatic and simple deployment is required."

What is most valuable?

I find that the Virtual Center Management, iSCSI support, and VMotion hot migration are very beneficial. 

With these features, we have faster server deployments, additional security for development projects, and easier backups.

How has it helped my organization?

The fact that we are having faster server deployments has improved our organization. We are also have better security for development projects and are seeing easier backups.

What needs improvement?

  1. Native multi-platform management client (not WEB based) - Last improvements in this area are huge. However, some users prefer a native client. Please VMware, listen to your customers!
  2. A fully **automatic** and lightweight Virtual Center. Another time this has a huge improvement in last releases. However, a more automatic and simple deployment is required.
  3. Automatic on-demand Hypervisor setup for running some workloads on PC workstations at night. This function doesn't exist at time. We really like to see it!

For how long have I used the solution?

We have used it for seven years.

What was my experience with deployment of the solution?

We did have some issues, so I would suggest a full automatic host server setup using DHCP and PXE without configuration scripts.

What do I think about the stability of the solution?

No issues encountered. In fact, the system has been very stable.

What do I think about the scalability of the solution?

No, not with dedicated servers. Yes with ephemeral servers- hundreds of PCs that we like to use as ESXi hosts at night for executing virtual machines focused on computing simulations.

Which solution did I use previously and why did I switch?

No, we haven't used a previous solution.

How was the initial setup?

The multi-path is very complex with iSCSI and non-existent with NFS.

What about the implementation team?

We did it in-house.

What's my experience with pricing, setup cost, and licensing?

Purchase only the cheaper solution with support. I don’t recommend high-end licenses.

Which other solutions did I evaluate?

  • Hyper-V
  • Oracle VM

What other advice do I have?

Contract only experts or use an external consultant.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

VMware is working on an HTML5 Web Client and currently has it as a Fling to try - labs.vmware.com/flings/vsphere-html5-web-client

It is by far complete but from what I have seen using it the speed is much greater than the Web Client in Version 6 and this was an extreme improvement over previous versions. I think this will be a good replacement to the fat client when 6.5 comes out.

it_user685386 - PeerSpot reviewer
Technical Education Manager at a tech services company with 11-50 employees
Consultant
Jun 25, 2017
The solution has given us a faster time to market our services and lower overall total costs.

What is most valuable?

The features we most value are:

  • High availability (in ESXi)
  • Disaster recovery (via SRM)
  • Self-service portal via vRealize automation

How has it helped my organization?

The solution has helped us to achieve the following:

  • Faster time to market our services
  • Lower overall TCO

What needs improvement?

Commercially, the stock keeping units have changed with the latest iteration of the product.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

We had some stability issues but VMware support has made the experience manageable.

What do I think about the scalability of the solution?

We did not have any scalability issues.

How are customer service and technical support?

I would rate the technical support as 8/10 mainly due to the speed in delivering resolutions to concerns encountered.

Which solution did I use previously and why did I switch?

We did have a previous solution but it lacked the functionalities.

How was the initial setup?

The setup was straightforward and vendor support is available from planning, to setup, to maintenance.

What's my experience with pricing, setup cost, and licensing?

The cost might be higher than other products offered by the competition but, if implemented correctly, it is worth the investment.

Which other solutions did I evaluate?

We evaluated the Oracle VM solution.

What other advice do I have?

This software is just another tool to get things done. Ensure that you have laid out your requirements and have carefully evaluated your priorities before acquiring a cloud solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.