It gives us flexibility in deploying infrastructure. With vMotion, we're able to move critical VMs around our cluster infrastructure, which we manage with DRS.
Senior System Engineer at a retailer with 1,001-5,000 employees
From compute and storage perspectives, we use our resources more efficiently. But although I wasn't involved in initial setup, they should apply consistent policies and have them function singularly.
What is most valuable?
How has it helped my organization?
From a compute and storage perspective, we're able to use our resources much more efficiently.
What needs improvement?
it’s so simple that it’s idiot proof.
What do I think about the stability of the solution?
We never have a problem. It’s almost set it and forget it. Once configured, it takes care of itself. Usually any issues are with hardware, which can’t be helped. With vSphere running on UCS, we’re thrilled.
Buyer's Guide
VMware vSphere
May 2025

Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,162 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We’ve needed to scale and have had no problems in deploying nodes into clusters and getting their profiles. It’s very simple.
How are customer service and support?
We've not had to engage them in some time. In the past, we never had a bad experience. We had complex tech issues which we worked through the night and they stayed with me on the phone.
How was the initial setup?
I was not involved, but it would be simple to apply consistent set of policies and get them to function as a single entity.
What other advice do I have?
It’s incredibly mature and simple. It’s one of those things where you say “why not?”
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Chief General Manager at SVC Bank
Our entire banking operation is virtualized and we can switch between servers if there's latency or slow responsiveness.
Valuable Features
We use vMotion a lot and use vCenter to manage the entire set-up.
Improvements to My Organization
Our entire banking operation is virtualized-- the application and data centers are all virtualized. It’s become easy for us to switch between servers if there's latency or slow responsive. We can switch to servers with more resources.
Use of Solution
We’ve been using it for last six years.
Stability Issues
We bought NetApp FAS storage and vSphere together, and it’s worked well. All our critical applications run on vSphere and FAS.
Scalability Issues
It goes hand in hand with growth of our business. We've used the enterprise edition and moved from 5.5 to 6.0 with no issues.
Customer Service and Technical Support
It’s a more stabilized product. Once configured properly, you don’t need support. In the last six years, we haven’t had to call them at all except for the initial setup.
Initial Setup
It was complex because we experimented by keeping data and system volumes separate. We don’t replicate the system volumes frequently. We were able to do it though, and we used only 1/10 of the bandwidth with the combination of FAS and vSphere.
Other Solutions Considered
Microsoft Hyper-V is giving them a run for the money as vSphere is more expensive. I’m already on enterprise version of Hyper-V, running both it and vSphere.
Other Advice
VMware is not as proactive. They’re not willing to correct some problems I've faced. So VMware should be a bit more flexible in their engineering. I always tell them that with the architecture I've put in place, I can’t use SRM at all, but whatever SRM does, I can do manually, yet I can’t automate it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware vSphere
May 2025

Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,162 professionals have used our research since 2012.
Senior Systems Administor at a tech vendor with 501-1,000 employees
It's reduced the size and cost of our physical data center, although vROPS should be part of the product and not something extra.
Valuable Features
- High Availability, so we're able to failover in the case of hardware failure
- vMotion, for live migration from one server to another without interruption
- DRS, on par with or better than other hypervisors
Improvements to My Organization
- Reduces the size and cost of our physical data center.
- It gives us a smaller footprint, and we can do more with less.
Room for Improvement
vROPS should be part of the product and not something extra. There’s a bunch of third-party applications that can do the same thing for less money. If VMware wants people to get vROPS, it should be included. Price is an issue.
Stability Issues
It's rock solid. We're 100% virtualized and we run everything in this architecture (FAS and vSphere), but you have to deploy it correctly.
Scalability Issues
It's infinitely scalable, if you have the money.
Customer Service and Technical Support
It's great, except for AirWatch.
Initial Setup
Upgrading from v5.5 to v6.0, there were a couple of areas in which we had to be careful because the instructions weren't presented clearly, especially with the new vCenter architecture. You have to be careful, but after that, everything else was easy.
Pricing, Setup Cost and Licensing
Over the last couple of years VMware has included more in your license, but support costs start going up for those products. Hardware costs go down, but licensing starts to cost. CTO’s start looking at open source because of cost, but architects don’t want that.
Other Advice
It just works. Just get it. There are other hypervisors, but the amount of time you put into it to get your job done, you’re going to save money on the back end with vSphere.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a tech services company with 51-200 employees
It makes servers easier to manage and offers increased redundancy, although I think the product licensing should be simplified on a sliding scale.
What is most valuable?
The 3D Graphics isn’t something I have used yet, but will be very nice for VDI environments. Also, the improvements in vMotion will bring on some major changes.
How has it helped my organization?
In general, VMware improves the way almost every business using it operates. Server virtualization cuts down on operating costs by a lot, makes servers easier to manage, and offers increased redundancy.
What needs improvement?
I think the product licensing is very confusing still and should be simplified on a sliding scale. i.e. one to three servers are essential for four to 10 standard, etc. Instead of licensing per core.
For how long have I used the solution?
I was using this product at home during the early testing phases and once released we rolled this out to a few of our customers.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
In the early builds there were some stability issues, but that was resolved early on and is not an issue.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
9/10.
Technical Support:10/10.
Which solution did I use previously and why did I switch?
I have used Hyper-V, but it does not even come close to comparing to vSphere. There are plenty of features you cannot do easily in Hyper-V that vSphere makes a breeze.
How was the initial setup?
Very straightforward. Just like moving to any other vSphere release.
What about the implementation team?
We did it in-house. We are a VMware partner so we set this up for our customers.
What's my experience with pricing, setup cost, and licensing?
The licensing can be a little strange, since the per CPU licensing will hopefully be gone in the future. Just make sure to know exactly what you need to make sure you purchase exactly what you need. Also, it is pretty easy to use a licensing calculator.
Which other solutions did I evaluate?
No other options were looked at.
What other advice do I have?
You should work with an existing VMware partner to deploy, but seek proper training or coursework for day to day management.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're a VMware partner.
Virtualization Architect at a tech services company with 51-200 employees
Delivery time for a server resource to the organization has been reduced from weeks to minutes, though I'd like to see an additional licensing model based on size restraints rather than function.
What is most valuable?
It's a stable product, e.g. if I lose the entire SAN all the VMs still run. They might pause but only after they try to write to disk. After the SAN has been reconnected, VMs resume as if nothing happened.
How has it helped my organization?
As I work as a consultant for Advania Sweden, I meet a lot of different customers with different challenges. But all customers can agree that delivery time for a server resource to the organization has been reduced from weeks to minutes.
What needs improvement?
I would like to see an additional licensing model based on size restraints rather than functionality. Also, a foundation licensing model that includes both NSX (Network virtualization) and VSAN (SAN virtualization) but with size restrictions. Then my SMB customers could benefit from our large customers' features.
For how long have I used the solution?
I’ve been using VMware’s virtualization solutions since 2001, and I haven’t found a more sturdy solution yet, and I have tried most of them out there. Due to its stability, it’s one of the cheapest, if you look at the total operating cost. You can even replace the underlying hardware without downtime.
What was my experience with deployment of the solution?
None, and I do all my deployments from either USB or PXE.
What do I think about the stability of the solution?
Only one time due to a bad third-party network driver, but here VMware’s technical support showed it’s colors and the matter was resolved quickly and smoothly.
What do I think about the scalability of the solution?
Not yet, but I haven’t gone full scale yet with VM in the 10K area.
How are customer service and technical support?
Customer Service:
They respond to emails quickly and resolve my problems (most licensing issues in the past).
Technical Support:As well as the network issue, when we had to restore a SQL database with the wrong parameters they sorted it out.
Which solution did I use previously and why did I switch?
I’ve tried a lot of different solutions, as a consultant my specialty is incident and disasters, I've been assisting in trouble shooting and most of then had switch to VMware due to it’s reliability.
How was the initial setup?
If you don’t have a complex infrastructure you can do a next, next, finish installation and it would run fine.
What about the implementation team?
I always install it myself since I like to run the latest software before i go to production. If there are any hiccoughs, I like to deal with them in pre-production, rather than finding them when I upgrade later on.
What was our ROI?
My customers ROI lies between three and nine months.
What's my experience with pricing, setup cost, and licensing?
When you do a budget make sure to include administration time, what level of SLA they require and based on that choose right level of features.
Which other solutions did I evaluate?
- OracleVM
- Citrix Xen
- Proxmox
- Hyper-V
What other advice do I have?
- Make sure you have a strategy so you could utilize a hybrid cloud solution as you grow.
- Build your segments as managers and users
- Look beyond licensing cost and calculate administration and support time
- Make sure you have a good naming strategy that can scale - I had a customer that named his hosts after the seven sins in the bible, so when he needed to grow beyond seven hosts he had to invent an eighth.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IS Director at a financial services firm with 501-1,000 employees
We're able to rapidly provision servers due to the decoupling of servers from physical hardware. Recent releases have had significant bugs, which delays new-version deployment.
What is most valuable?
- DRS
- High Availability
- Overall reliability
How has it helped my organization?
The best improvement overall is the ability to rapidly provision servers due to the decoupling of servers from physical hardware. We have saved countless hours of time at the data centers racking and stacking servers.
What needs improvement?
Recent releases have had significant bugs, which ends up significantly delaying the deployment of new versions. In particular, with vSphere 6, there is an all-paths down related bug that is preventing us from upgrading. The VMware Update Manager component of vCenter desperately needs to be deployed as part of the vCenter Server Appliance, not requiring Windows Server and SQL Server.
For how long have I used the solution?
I've used it for six years.
What was my experience with deployment of the solution?
No issues with deployment. It is almost too easy. The same with subsequent upgrades.
What do I think about the stability of the solution?
We have not encountered any issue with stability, however, this is a direct result of watching for reports of others experiencing issues. We take a very cautious approach to upgrades so that we don't experience some of the issues that would impact stability
What do I think about the scalability of the solution?
We have not had any issues with scalability. We have seen significant performance improvements over time allowing us to increase our consolidation ratios.
How are customer service and technical support?
Customer Service:
All aspects of being a VMware customer have been excellent. We have a very engaged sales team who will bring the correct resources to the table when we need to discuss solutions.
The technical support is excellent. The few times we have engaged technical support have resulted in the appropriate engineer being assigned quickly and the person has followed through to resolution of the issue.
Which solution did I use previously and why did I switch?
We previously used VMware Server. We switched to vSphere ESXi because of the scalability and management enhancements. Additionally, it didn't need a separate operating system to manage.
How was the initial setup?
The initial setup was very straightforward. It was almost too easy. Once vCenter is up and running, creating the first cluster was simple. There is very good documentation from VMware and many other resources available online to assist with selecting the correct configuration options.
What about the implementation team?
All aspects of our VMware environment have been implemented using in-house resources.
What was our ROI?
As a small organization, we don't track specific ROI. What I can say is that we most definitely would have spent a significant amount more money and time if we continued using physical servers instead of virtual servers.
What's my experience with pricing, setup cost, and licensing?
For rapidly growing organizations like ours, virtualization is critical to meeting internal and external customer demands. The licensing might seem to be expensive, but the stability and excellent technical support make up for the costs
Which other solutions did I evaluate?
We considered Red Hat's KVM offering. The different subscription models (license plus maintenance for VMware vs annual support for Red Hat) would have resulted in more money spent on Red Hat in year six, and every year thereafter.
What other advice do I have?
I would advise anyone who is interesting in implementing virtualization using VMware's products to try it. We started using the free licensing without support and were extremely satisfied with the ability to rapidly provision resources. We then purchased licensing and support to better manage the environment and have grown to 50 licensed hosts.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Director of IT at a engineering company with 501-1,000 employees
We're able to use less hardware and consume less power, although the performance manager needs improvement.
What is most valuable?
vMotion, which lets us migrate from one server to another, is a really beneficial feature.
How has it helped my organization?
We are using
- less hardware and
- less power
as a result of this solution.
What needs improvement?
Improvements need to be made in the performance manager.
For how long have I used the solution?
I have used it for over 10 years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
5/10.
Technical Support:5/10.
Which solution did I use previously and why did I switch?
I didn't use any other solution.
How was the initial setup?
Setup was very easy.
What about the implementation team?
We used a vendor team who were 5/10.
What's my experience with pricing, setup cost, and licensing?
I advise that you take your time and get the most you can for the money.
Which other solutions did I evaluate?
This was the only solution we looked at.
What other advice do I have?
Spend time learning the product before going into production. Buy the vCenter software. That is a must.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sr. Architect - Enterprise Virtualization at a insurance company with 1,001-5,000 employees
The consolidation of hardware is good, however, VSAN needs to be improved.
What is most valuable?
It's allowed us to consolidate our hardware.
How has it helped my organization?
- We spend less money on hardware.
- We're able to get better use of data center space because our hardware is consolidated into a smaller footprint.
What needs improvement?
The VSAN storage could be improved.
For how long have I used the solution?
I've used it for over 10 years.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
There are only slight issues.
How are customer service and technical support?
Customer Service:
It's very good.
Technical Support:It's very good.
Which solution did I use previously and why did I switch?
No previous solution was used.
How was the initial setup?
It was a straightforward initial setup.
What's my experience with pricing, setup cost, and licensing?
Know what your needs are and then license accordingly.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
It's important that you understand the technology before using it.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Server Virtualization SoftwarePopular Comparisons
Proxmox VE
Hyper-V
Oracle VM VirtualBox
Red Hat OpenShift
Nutanix AHV Virtualization
Oracle VM
Citrix XenServer
IBM PowerVM
XCP-ng virtualization platform
OpenVZ
ISPsystem VMmanager
Virtuozzo Hybrid Server
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- VMware ESXi or VMware Workstation?
- What is the biggest difference between KVM and vSphere?
- VMware vs. Hyper-V - Which do you prefer?
- How does VMware ESXi compare to alternative virtualization solutions?
- VMware has been positioned in the Leaders Quadrant of Gartner’s Magic Quadrant for four years. Agree/Disagree? Why?
- Proxmox vs ESXi/vSphere: What is your experience?
- Oracle VM vs. latest VMWare?
- Which is the most suitable blade server for VMware ESXi?
- What do each of the VMware and Citrix products do?
- What is the biggest difference between Nutanix Acropolis and VMware vSphere?