It runs our core virtualization, both in our data centers and our edge or remote-site data centers. The performance has exceeded our expectations and exceeded our traditional converged infrastructure.
Director Of IT Infrastructure at a manufacturing company with 10,001+ employees
"One size fits all" - it's the same solution at every physical location I manage
Pros and Cons
- "The performance has exceeded our expectations and exceeded our traditional converged infrastructure."
- "The valuable features are its scalability and the standardization - one size fits all. It's also intuitive and easy to use because one size fits all. Obviously, it scales out, but it's the same solution at every physical location I manage."
What is our primary use case?
What is most valuable?
- Scalability
- Standardization - one size fits all
It's also intuitive and easy to use because one size fits all. Obviously, it scales out, but it's the same solution at every physical location I manage.
What needs improvement?
After hearing more today, here at VMworld 2018, about what's coming, it seems that what's coming covers us: It's the Snapshotting and the DR and the replication. Historically, we've had to leverage third-parties. They were third-party solutions we were happy with, but all-in-one would be better.
For how long have I used the solution?
Less than one year.
Buyer's Guide
VMware vSAN
August 2025

Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,744 professionals have used our research since 2012.
What do I think about the stability of the solution?
It has been stable.
What do I think about the scalability of the solution?
It scales out.
How are customer service and support?
I haven't used the technical support but my team has. No issues have been escalated to me, so that's a good sign.
Which solution did I use previously and why did I switch?
We were using traditional converged infrastructure with storage, network, and compute tiers. We had a mandate from a U.S. government entity that required physical separation of a lot of our infrastructure. Thus, we had we had an urgent need to duplicate everything we had. So it was a technology refresh.
There were a handful of important criteria when selecting a vendor:
- ease of use
- scalability
- price.
What was our ROI?
We didn't calculate a formal ROI on it because it was a technology refresh, but, "seat-of-the-pants," it's less expensive than traditional infrastructure.
Which other solutions did I evaluate?
We looked at Nutanix, we looked at Cisco, and we looked at Dell in the hyperconverged space. On the flip side, we were looking at the traditional SAN vendors and the traditional compute and networking vendors. We selected vSAN because it met the three criteria that I called out.
What other advice do I have?
I would tell a colleague to highly consider it. Do your research and test it. If it fits, it fits.
We've been live about nine months so I would rate it at eight out of ten right now, just because I haven't used it long enough to be confident to say ten. To get it to a ten it will need to be stable for 12 months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Supervisor at RSM US LLP
We use it to convert localized storage into virtual storage
Pros and Cons
- "The most valuable features are its price point and that you can use existing storage; no specific storage requirements are needed."
What is our primary use case?
We use it for localized storage converted into virtual storage. The performance is perfect, awesome. No complaints.
What is most valuable?
The most valuable features are
- price point
- you can use existing storage; no specific storage requirements are needed.
What needs improvement?
I haven't utilized it enough to even know all the features available, much less what might be needed still. It's hitting all of our points pretty well.
What do I think about the stability of the solution?
The stability is awesome. We love it.
What do I think about the scalability of the solution?
We haven't dealt that much with scalability because we're rural. It's a small area with small community-type banks. Being able to convert existing storage into vSan is really a perfect solution for a lot of our customers.
How are customer service and technical support?
I haven't needed to contact technical support yet.
Which solution did I use previously and why did I switch?
What made us go with this solution was price point. When you can utilize existing storage infrastructure, and not have to continually purchase new SAN products out there that are going up in price as time goes by, then it's a wonderful thing.
When selecting a vSAN vendor, the most important criteria were
- stability
- dependability
- ease of use
- experience.
I've been using VMware for many years, and I'm still using it. That's a testament to how well it works.
How was the initial setup?
The initial setup was very straightforward, a very simple implementation. It's just an easy product to use. VMware, in general, is a very easy product to use.
What was our ROI?
The timeframe for return on investment is about three years, and we hit that pretty consistently, if not even sooner.
What other advice do I have?
Look at the ROI carefully, and make sure that you can hit that before pushing the product.
It's cheap, easy, and good for low-end customers. We're a small market, rural area, so we have low-end customers. Price point is just about everything for us.
I would rate vSAN at nine out of ten. What would make it a ten would be lower pricing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware vSAN
August 2025

Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,744 professionals have used our research since 2012.
Cloud Engineer at a computer software company with 1,001-5,000 employees
Gives us the ability to manage all of our storage within our server rack
Pros and Cons
- "The most valuable features are the encryption, deduplication, compression, and the ability to manage all of your storage within your server rack."
- "It completely removes the need for a storage network and for a storage administrator and all of that infrastructure and the costs that are involved with them."
- "I would like to see more comprehensive lifecycle management. The current path and process for upgrading or updating the firmware, as well as the storage controller software to interact with that firmware, is fairly manual and not very well documented. A little more time and effort spent on the documentation of the lifecycle management for vSan would be really great."
What is our primary use case?
We use our vSan primarily for our VCF deployment. We run our production workloads on it, mostly for Microsoft SQL databases and various WebSphere and web-based front-end applications.
It performs pretty well for the most part. The older versions had some issues, specifically regarding upgrade paths and the robustness of the product, but in the last two or three versions they've really addressed those issues and brought it up to speed and made it a real enterprise solution.
What is most valuable?
- Encryption
- Deduplication
- Compression
- The ability to manage all of your storage within your server rack
What needs improvement?
I would like to see more comprehensive lifecycle management. The current path and process for upgrading or updating the firmware, as well as the storage controller software to interact with that firmware, is fairly manual and not very well documented. A little more time and effort spent on the documentation of the lifecycle management for vSan would be really great.
What do I think about the stability of the solution?
Currently, it's very stable. Previous versions, which are still active and out there online: upgrade to the new version.
What do I think about the scalability of the solution?
Scalability is slightly limited in that you're pinned by the physical disks in your hosts, but provided that your solution doesn't require you to have specific disk technology, you can get the size you need and expand it out as much as you need to.
How are customer service and technical support?
I give technical support an A-plus, from my experience. It was perfect, it was awesome. They helped us recover from a very major outage and we would have been down for much longer had they not been involved.
Which solution did I use previously and why did I switch?
We were on old hardware and we needed to move to a new solution.
What was our ROI?
It completely removes the need for a storage network and for a storage administrator and all of that infrastructure and the costs that are involved with them. That, right there, is a huge return.
What other advice do I have?
It's great for DevTest and, as long as you're not going to be consuming data at huge rates, it's great for Prod too.
I would rate vSAN as six-and-a-half or seven out of ten, but only because of the major problems we experienced with them a few months ago that led to some big outages. From what I understand, the current version alleviates those issues. If we're evaluating the current version, I would give it an eight.
It would be a ten if there were more robust lifecycle management and a better-documented implementation within vSphere.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Enterprise Architect at a healthcare company with 10,001+ employees
Easy to implement, easy to expand
Pros and Cons
- "Perhaps they could provide encryption without having to use an encryption manager."
- "It doesn't seem like it gives the performance that an actual SAN would give for heavy IOPS, read/writes."
What is our primary use case?
We use it for our developer clusters.
How has it helped my organization?
It's a little too early to tell what the benefits are. We've only implemented it over the past three to six months.
What is most valuable?
- The ease of implementation
- The ease of expandability
What needs improvement?
Perhaps they could provide encryption without having to use an encryption manager.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
No issues so far. It's been pretty stable.
What do I think about the scalability of the solution?
The scalability has been pretty good for us so far.
Which solution did I use previously and why did I switch?
We are primarily NetApp. The decision to invest in a new solution was a C-level-down recommendation.
How was the initial setup?
The initial setup was pretty straightforward.
What other advice do I have?
Go for it. As long as you don't have a very high IOPS-oriented application, it's a great way to go.
I rate it eight out of 10. While it's a little too early to tell, it doesn't seem like it gives the performance that an actual SAN would give for heavy IOPS, read/writes.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Technical Systems at a healthcare company with 5,001-10,000 employees
Will help us implement our VDIs, while offering any-device, anywhere, anytime mobility
Pros and Cons
- "We would really like them to look at what Nutanix did for day-one/day-two operations deployment: Bringing in the equipment, getting it deployed, getting it setup, and ease of use of one-click for deploying our 30-node solution. With vSAN we had to go into each one individually and set it up."
What is our primary use case?
The primary use case is that we're getting ready to deploy a VDI solution across the campus and our healthcare network.
How has it helped my organization?
The opportunity gained with the relationship we have now is limitless, as new features and products roll out, especially with today's announcements: the news about microsegmentation, the RDS in the cloud with AWS, as well as some security features. It's a constant evolution for us. That's really why we're with vSAN.
What is most valuable?
The most valuable feature for us, long-term, is the integration with VMware that we're going to be using. We're currently using AirWatch, we're working in Workspace ONE. We want to make sure that our VDIs, with the integration of the Windows 10 solution - as well as any-device, anywhere, anytime mobility - work, yet still offer them the ability to gain access to that VDI. That is huge for us.
What needs improvement?
If you want to get down to the nuts and bolts of room for improvement, we would really like them to look at what Nutanix did for day-one/day-two operations deployment: Bringing in the equipment, getting it deployed, getting it setup, and ease of use of one-click for deploying our 30-node solution. With vSAN we had to go into each one individually and set it up.
For how long have I used the solution?
Still implementing.
What do I think about the stability of the solution?
The stability is there.
What do I think about the scalability of the solution?
It absolutely scales, that's the beauty of it.
How is customer service and technical support?
We actually involved VMware from the beginning. We brought in Nutanix, Simplivity, and vSAN technicians, as well as integration with our hardware platforms. But the true key was bringing those guys in, helping us set up the best environment, and seeing exactly what our endpoint was going to look like with our business integration. That was better than, "Yay, we can deploy 40 VDIs in 10 seconds." What does that do for the environment we're currently existing in? So for them to help us set up as a true test in our actual environment, that was a huge help, from all three that we tested. It was really impressive.
How was the initial setup?
I am the manager of the guys who will be implementing the product. We recently received our client from Dell and we have installed it. My two main CI guys are here with me at VMWorld 2018 this week, so we're on a temporary hiatus, but we did get one full rack installed so far, and we're getting ready to deploy the vSAN to it.
The solution is only as good as the technicians you have and the investment put into proof of concept testing. My two technicians are some of the smartest people. You always hire someone smarter than you and I definitely did with these two guys. They've already got it worked out. We had the tasks laid out, what we were going to do day-one, day-two, rolling it into a test environment, and then production. We already had that done before we had the equipment on site.
What was our ROI?
We're just wrapping up year-two of our five-year ROI plan and this VDI solution, with vSAN, is part of it.
What's my experience with pricing, setup cost, and licensing?
We purchased a VMware Enterprise agreement so vSAN was already included with what we had. It was just a smart choice, given where we were heading eventually, to go with vSAN. That was one of the deciding factors.
Which other solutions did I evaluate?
We just wrapped up proofs of concept for both hardware and software. We did vSAN, we did Nutanix, and we did Simplivity. We looked at HPE hardware and we looked at Dell EMC hardware, among others.
We actually decided to go with Dell with a vSAN solution, even though Nutanix had better day-one/day-two operations, straight out of the box for us. Long-term, we felt that the vSAN solution itself was going to serve us in terms of to utilizing and leveraging the power of VMware, either going to a private and hybrid-cloud solution or public and hybrid cloud solution.
As far as the hardware goes, we didn't really have that much of a preference among the three, but we did see that Dell EMC's OpenManage solution for managing the hardware, the bare metal itself, was much more productive than the other two.
What other advice do I have?
You'd want to give it a 10 out of 10 based on what they're doing in the future, but if you always give a company a 10 they'll feel like they're already there. I would actually rate vSAN one below Nutanix, as far as maturity of the model goes.
I would give vSAN a very solid eight. There is room for improvement to catch up to Nutanix. Nutanix is definitely a nine. Again I don't like giving anybody a 10 because we always want to see what the next evolution or innovation is that they're bringing to the table. The way vSAN would get to a 10 depends on how they get me to "tomorrow".
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Innovation Cross Developer at a comms service provider with 1,001-5,000 employees
Performs well for our clients and scales beyond our needs
Pros and Cons
- "One of the valuable features for us is the ability to restrict the performance capacity per client. Other solutions don't have this feature."
- "I would like to be able to limit IOPS."
What is our primary use case?
We use it to provide and sell infrastructure as a service.
The performance for us is very good. Our infrastructure now is only solid-state disks, with two different levels. There is one for write-intensive and one for read-intensive. Our decision was to change traditional storage to vSAN.
What is most valuable?
One of the valuable features for us is the ability to restrict the performance capacity per client. Other solutions don't have this feature.
What needs improvement?
I would like to be able to limit IOPS.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
When we began with this product, we made some mistakes. But through collaboration with the vendor we were able to find a solution to the problems and, today, it is a stable solution.
What do I think about the scalability of the solution?
We have about 2,000 machines under this solution with about 100 hosts. It can scale beyond what our needs are. We have no problems with scalability.
How are customer service and technical support?
We have used technical support a lot for this product and for other VMware products. For vSAN, in the beginning, we used tech support intensively. The support is very good for us because we get technical support in Spanish, in Panama.
We are using the different levels of support for different kinds of problems. We are online with them and the response time is very good.
Which solution did I use previously and why did I switch?
We previously used traditional storage solutions such as HPE, Dell Compellent, Hitachi, and others. We did not use a software storage solution before vSAN.
How was the initial setup?
It depends on the project, but vSAN, in particular, is an easy setup.
What was our ROI?
Our model is different. Our interest is in how we provide a solution for our clients. vSAN results in indirect benefits for our clients because it helps us reduce costs. But the client does not necessarily know that vSAN is the product behind the solution.
What's my experience with pricing, setup cost, and licensing?
When we began the program with vSAN, it was more expensive than it is now. The price is improving over time. In addition, it includes more features in the same bundle. That is really good for us.
Which other solutions did I evaluate?
We compared it with Nutanix but Nutanix was so expensive for us because our infrastructure is not as high-end as in America. In Chile, it's lower-end. Also, because we are a service provider, the price of vSAN is not expensive for us. Other products, like Nutanix, don't have a program for service providers and the price is prohibitive for us.
What other advice do I have?
For me, vSAN is a nine out of 10. I don't know what could make it a 10 because I have not really compared it with other products in the last three years. Maybe today there are other products that are better. When we started using it three years ago, vSAN was, perhaps, a seven out of 10 but they have improved the features.
Disclosure: My company has a business relationship with this vendor other than being a customer. Service provider.
Senior Systems Administration at a energy/utilities company with 1,001-5,000 employees
Helps give us a disaster recovery option and do replication across multiple data centers
Pros and Cons
- "The ability to have a disaster recovery option for our end-users by being able to use VDI and the vSANs, and the ability to do replication across multiple data centers, are valuable to us."
What is our primary use case?
For us, vSAN is a really good option for our EDGE network sites. We're able to use it in a high-available environment that enables our end-users to get to the data they need. We're heavily leveraging it for our VDI deployments.
How has it helped my organization?
It has helped us reach a much higher satisfaction rate in our VDI deployments. With the VDI, we didn't really focus on an ROI, although we did see some ROI benefits.
What is most valuable?
The ability to have a disaster recovery option for our end-users by being able to use VDI and the vSANs, and the ability to do replication across multiple data centers, are valuable to us.
What needs improvement?
One thing I would have said I'm looking for is vSAN in the cloud but, obviously, they announced that here today at VMworld 2018. That is something that I'm looking forward to.
What do I think about the stability of the solution?
vSAN has come a long way. It's a highly stable product and something that everyone should look at. Even in a large data center, now, vSAN makes sense.
What do I think about the scalability of the solution?
For me, it scales really well. We have multiple product vendors. We're able to leverage all of them using the vSAN capabilities of all of those vendors.
How was the initial setup?
I was not involved in the initial setup but I have taken it over since then and I have implemented some of the newer features that vSAN has come out with; capabilities that we weren't using when I came in.
We leveraged a partner who helped to make it an easy implementation.
What other advice do I have?
My advice is to look beyond what your initial scope is. If you're looking at using it just for VDI implementations, look at more than just that and how you can leverage it for a lot of different datasets in your data center.
When I look to work with a vendor it's important to find one that is agnostic to either software or hardware and a solution that fits our specific environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at Colorado College
It scales well. We have plenty of room to grow.
Pros and Cons
- "It scales well. We have plenty of room to grow."
- "It helped us survive power outages in one of our data centers, then continued to function without a hitch."
- "Technical support has been fantastic. We always get answers quickly whenever we call."
- "I would like a better Hardware Certification List (HCL). The HCL should a little easier to deal with."
What is our primary use case?
We use it as a primary storage for our Horizon View environment.
The product is great. It runs well.
How has it helped my organization?
It helped us survive power outages in one of our data centers, then continued to function without a hitch.
What is most valuable?
- Its redundancy
- Its uptime capabilities
- The performance is great.
What needs improvement?
I would like a better Hardware Certification List (HCL). The HCL should a little easier to deal with.
Making the hardware compatibility not as much of an issue would be a good thing.
What do I think about the scalability of the solution?
It scales well. We have plenty of room to grow. It should be a good long term solution for us.
How are customer service and technical support?
Technical support has been fantastic. We always get answers quickly whenever we call.
Which solution did I use previously and why did I switch?
We wanted to give more redundant access to the users' desktops than they previously had. Before, we were on a single SAN which was causing us issues if we had either an issue with the SAN or an issue with our environment when the SAN would go down. By using vSAN, it would allow us to spread our data across multiple data centers on our campus and be more fault tolerant.
How was the initial setup?
It was really straightforward.
What about the implementation team?
We had some help from Venture Technologies, who helped us get it going. They didn't really have to do too much. We figured it out.
What was our ROI?
We have increased our user productivity. However, being in Higher Education, we don't really measure it.
What other advice do I have?
Give it a look. It will save you time and money.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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