VMware Aria Operations Room for Improvement

Vincent Pius - PeerSpot reviewer
Senior System Administrator at St Vincents

They should make the report-generating feature user-friendly and customizable. Also, they should add automation features to store or delete the files in the database.

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Bhojraj Rao - PeerSpot reviewer
Executive Senior-VP- Corporate Commercial at Reliance Communications

After the automation, the code changes are implemented as well as CPU changes in VMs, which require a reboot. Enhancing automation features without interruption would be beneficial.

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VivekSaini - PeerSpot reviewer
IT Consultant at Aon Corporation

The solution’s pricing could be improved.

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Buyer's Guide
VMware Aria Operations
March 2024
Learn what your peers think about VMware Aria Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
AdeolaEkunola - PeerSpot reviewer
Director at NIGERCUBES LTD

The VMware Aria Operations solution is a very technical product and is not for everyone. As a top-of-the-chain VMware tool, it is only normal that it has a learning curve. While the UI has been improved, it may still be difficult for some users. The solution has a lot of functionality and can monitor all areas of infrastructure, such as storage and network.

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MichaelYildiz - PeerSpot reviewer
Network Architect at Capgemini

In terms of what could be improved or added to VMware vRealize Operations (vROps), from my experience, it needs more work in the ITSM space because my company never used it as an IT service management tool.

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Robert Prugarewicz - PeerSpot reviewer
Infrastructure Specialist at Unum Życie Towarzystwo Ubezpieczeń i Reasekuracji Spółka Akcyjna

While the system itself continues to operate, the user interface may temporarily freeze or fail to display immediate changes. It requires loading and other steps before all modifications become visible. This limitation hinders my ability to customize the display of certain elements, posing a minor challenge within the system. Having the capability to manage the enterprise display would be highly beneficial.

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NN
Senior Systems Engineer - Team Lead at a computer software company with 5,001-10,000 employees

The latest release of VMware Aria Operations has some great new automation features, but I think the pricing could be improved. It's quite expensive, especially for the entire VM workload.

In future releases, I would like to see VMware Aria Operations integrate with Ansible. I understand that VMware has their own orchestration and automation product, but I think it would be valuable to be able to integrate with Ansible as well. This would give users the flexibility to choose the best tool for the job, without having to invest in two separate products.

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Robert Osborne - PeerSpot reviewer
Chief Technology Officer at Impres Technology Solutions

Monitoring is useful but if the solution can't automate or function without my input, it's a waste of my time. That's where I found out there are some issues with this product, there are elements that are not as intuitive as they could or should be. 
My problem is that I think it stays static too long, it doesn't continue to look at the changes.
I would like to see better remediation, automation, and better connection with specific security pieces. I'm not talking about firewalls. Firewalls are beginning to lose favor in a lot of the environments that I deal with. I need products that give me a zero-trust architecture, and this solution still doesn't provide that. 

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MK
Senior System Administrator at a comms service provider with 201-500 employees

The problem with vROps is that I personally didn't find a lot of knowledge base resources on the Internet. This is a very comprehensive and complicated product. In order to be able to use it, I expected them to have more resources and documents on the VMware website. Or, as an example, they have books available for other products, like vCenter and vSphere. We don't have that level of information available for vROps. It would be great to have a better, deeper, and more comprehensive knowledge base for vROps or even have some resources for learning.

vROps has a hypervisor level of monitoring going on in our data center. We are using other products, like SolarWinds, to have a service and OS-level of monitoring. Because we are using two solutions simultaneously for different levels of monitoring, it would be really nice in the future to have a service monitoring or OS-level of monitoring in vROps, e.g., adding the support online for monitoring services, like Linux services, Linux Databases, and Linux servers as well as Microsoft Exchange Server, Microsoft Active Directory, or other Microsoft services, since we use them a lot. It would definitely help us in the future if vROps implemented this feature.

We have integrated vRealize Log Insight with vROps. We received logs from vRealize for the VMs and ESXi hosts inside the dashboard of vROps, and it was good. However, there was a problem with that. It worked at first for two or three months. Then, I think there was a problem with the certificate of vRealize Log Insight. We haven't had a lot of time to troubleshoot this problem.

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Joseph Nazer - PeerSpot reviewer
System Administrator at Ertekaa

In this vCenter, my wish is to establish a backup system that doesn't require VIN. It involves creating a backup ticket directly from the vCenter for the virtual machines and performing the backup task for each server, ensuring redundancy without the need for additional software. This would be a preferable solution if all of this could be accomplished within vCenter itself.

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HA
Sr. Deputy Director Information Technology at Pakistan Civil Aviation Authority

It would be good to have more detailed reports and more details on the dashboard.

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Shyamika Thamel - PeerSpot reviewer
Associate Tech Specialists at Pearson

We are trying to consolidate our data centers, so the monitoring could always be improved. VMware could improve the way VROps forwards critical alerts to Microsoft Teams. I can't give feedback about anything else because we are not using all the features. 

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SK
Senior Specialist at HCL Technologies

The UI interface of the application has been stagnant for a long time. It could be improved to provide a good experience for the users.

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IC
Sr. System Admin at a financial services firm with 10,001+ employees

Lately, the chargeback site has improved, but it could be simpler. You need to create your own dashboards. It should be simple to get a virtual machine and break down the compute and storage costs.

It is not real-time. It takes samples every five minutes. Therefore, we are not using it for real-time purposes.

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HM
Manager, IT Infrastructure and Data Center at Asian Paints

We integrated vROps with vRealize Log Insight, but it was not helpful to me. It was not giving me any good data.

Another area where there is room for improvement is an area which I've not looked at: cloud management and how efficiently it can do it. 

Also, while it is able to do VMware management very effectively, if you have any other hypervisor solution, I don't know how effectively it would work. It should scale to other infrastructure also.

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Gaurav Amar - PeerSpot reviewer
Deputy Vice present at PVR Ltd

For the initial setup, there should be some sort of auto discovery of the environment. That should be enabled. It has the ability to discover a main node, but it could still be made easier, to reduce the initial configuration and setup time.

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RK
Engineering Manager at Deloitte

Any product is going to have room for improvement. As long as they keep innovating and listening to us, I think that's going to help.

One of the big areas that would help us in the future is to focus on using vROps more as a tool to help us respond to these CVEs and security vulnerabilities that are coming in today's world. We're getting CVEs upon CVEs about security vulnerabilities, whether it's a process, or architecture, or VMware bug. It would be nice to be able to have those come into vROps and help us track them across our environment. Once a vulnerability is established, we as a company have to address that vulnerability as fast as possible. It would be nice if we could integrate that into a vROps dashboard, which sees every host and every VM in the environment. If it was able to flag areas: "Hey, these are left to be remediated, these aren't," those kinds of thing would be helpful.

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OK
Solution Architect at KIAN company

There is room for improvement in asset management and resource usage.

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it_user509280 - PeerSpot reviewer
Converged Infrastructure Lead at a healthcare company with 1,001-5,000 employees

It is a beast to deal with. To understand it, really takes effort. Several of us have been to a week of VMware classes, and that didn't even scratch the surface. There's so much there. I suppose if there was a nice get-started guide, that’d be an improvement.

I heard them talking about this in a VMworld session. They've got wizards that can be rerun, so you can go back and say, "I really want to change what I did before in terms of my general configuration." That's good. It is complex. I just don't know how you make it simpler. I don't know because it's a complex idea.

Ideally, it'd be nice if it was simpler.

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JA
Director at a tech services company with 201-500 employees

The solution must provide better training options to help us make the most of the tool. The learning curve is fairly high. It's a deceptively easy product when we first look at it, but it has tremendous depth. There's a lot to it.

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Simranjit Singh - PeerSpot reviewer
Solutions Architect at a tech vendor with 1,001-5,000 employees

The first area of improvement is cost. VMware licensing is always a bit costly. It has never been an open-source tool or something like that. So there are costs associated with that. 

Another thing is that you somehow need to have high-end people to perform the integrations with vROps as well. It's not as easy as it seems to deploy and integrate it with the different systems you want to monitor. 

It is user-friendly, but everything needs some specific skill sets. For example, if you go for even vRealize Automation, it comes as a bundle. So vROps is just one part of vRealize Automation suite. So, we need to know the product before we can start deploying it or start using it. We need to have people who have experience with specific tools before we can use them in our day-to-day operations.

So, for me, based on my experience, costing is one thing, and then there are the integration challenges that our company faces. And along with that, it does take up a bit of resources as well. It is resource-intensive.

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Francois Gravel - PeerSpot reviewer
Research Scientist at Rio Tinto Alcan

Adding some intelligence to VMware Aria Operations, such as event correlation, and some level of AI apps will improve the solution, similar to what we see with the more advanced monitoring solutions that we don't currently have.

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MN
Tech Lead VMware Support Engineer at a tech services company with 1,001-5,000 employees

We have faced one problem when integrating with vRealize Log Insight, where the logs are not collected because the component drivers are not updated. Rather than give us the updated logs, the old ones are retrieved. The integration with vRealize should be more seamless.

One area that needs to be improved is vCloud Director, as it has very weird behavior sometimes. All of the other components are stable and you can predict their behavior. However, with vCloud Director, you can't always predict what it's going to do. For example, there are times when we thought that it was collecting information about the network, compute, and storage resources from vCenter, as well as information about the nodes, but it doesn't always work as expected.

The last time we had a problem with vCloud Director, we were unable to get the snapshot of the VM. From the backend, everything appeared to be running fine. This is an instance when we had to contact VMware support in our time zone, and they were able to help us.

You can find information about some of the problems with vCloud Director in the Knowledge Base articles that include various workarounds. VMware advises that when you face these kinds of problems, contact them to raise a ticket and they will come and fix it. The component is very sensitive.

In the past, when we have raised priority one tickets and they have sent us level one engineers. This wasted time because the L1 was only able to perform the troubleshooting steps that we had already completed.

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MP
Senior Tech Engineer at McKinsey & Company

So far, we've managed to build what we were missing, and that's what one of the nice features with our product. The flexibility with it that was missing in previous versions, is now the ability to go in and define the base variables of our environment so that we can tweak it as we need to, take back what we need to, and give what we need to. 

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BL
IT Infrastructure Manager at SMC USA

As they're able to add in more vendors for hardware to be able to pull information from different firewalls, switches, or other vendors, I would like to see where we can get more of a complete view of what's going on in the network. That would make this solution better.

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AW
CTO at NHS Connecting for Health

I would like to see them get a holistic view of the organization, not just focusing on the server and the state that it's running on but to widen that out from the end user all the way through. It's a key critical part but actually, it needs to bring outside of that, then to the networking elements and the inter-dependencies that are in hospital solutions.

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DD
Cloud Lead at Molina Healthcare, Inc.

One way the solution could be improved, in my opinion: management packs, more native management packs with API.

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LM
Senior Systems Engineer at a energy/utilities company with 10,001+ employees

It's a very complex product. It has gotten better over the years, but they still have some work to do. It still requires a lot of time, and some training, to get accustomed to it.

Moving forward, I would like to see some tighter integration with the vSphere Web Client, just so that I don't have to open multiple windows and jump back and forth. We're currently running vSphere 6.7 and there is a lot tighter integration between vROps and vSphere, but it can always be better.

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TL
Systems Engineer at Cigna

Administration and growth can be improved. For instance, if we're a large organization, the metrics continue to get collected in this environment and continually fill up, so we need to expand the cluster. Hence, more resources are always required.

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it_user746706 - PeerSpot reviewer
Sr. IT Analyst, Virtualization Infrastructure at Southern Company

vROps is, by its nature, a very complex product. We have seen a lot of improvements around the usability of the product. With each subsequent version, the product is becoming much more user friendly. It's much faster to get up to the speed on the product, to become familiar with it, and to use the built-in dashboards. Especially, the included dashboards around the vSAN Management Pack, that are now integrated into the product, and are available to use immediately upon installation, without any additional configuration.

Those are areas that the product has been improving drastically, and we are working with VMware as a reference customer, and as design partner, based on our experience, to help continue improving the product.

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CS
Principal Server Specialist at a insurance company with 1,001-5,000 employees

Working with vendors more to suck more pieces in via the infrastructure and do that for zero cost, if we could. While not always based on VMware, if we want to add something in like Microsoft SCOM data, we have to go out and buy it, or certain widgets we have to buy. The more pieces we can receive for free and have everything cooked into vCOPS to give us a single pane of glass (for zero or minimal cost), this would benefit us.

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it_user509163 - PeerSpot reviewer
Capacity & Performance Senior Specialist at a wellness & fitness company with 10,001+ employees

You can always improve the type of data you can merge in, but there's nothing that we're missing at the moment from it. I'm sure as we dig deeper into it, we'll start finding room for improvement.

The reporting can always be improved. The problem is that no one does reporting well, because no one can know what your company needs out of the tool. I'm sure refinements with the reporting would be great. I'm sure they'll be refining it with every version, but it's not something that's inherent to them; it's an inherent problem with any tool that's trying to report data. I've found no tools that report data the way you need it to be reported.

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FarhanAhmad - PeerSpot reviewer
System Administrator at Microfinance Bank

If this tool can integrate with other products, for example, those that monitor the network devices or any other storage devices, it will be very beneficial.

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SR
Deputy Manager at PacECloud

They need to improve the capacity and infrastructure planning side of things. Also, I would like to see them integrate more stuff, with more detailed monitoring and different cloud providers.

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DG
Consultant at a tech services company with 10,001+ employees

The workload placement can be improved. It can be more diversified because it does not provide many options with respect to segregating the workload.

The what-if analysis section is not very advanced and there is a lot of room for improvement. For example, it should include a wider spectrum when we talk about the data center cost assessments and the data center workload assessments. It should be able to consider a use case and predict what the capacity will be after a specified period of time.

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SS
Solutions Architect at a transportation company with 10,001+ employees

There are several additional features I'd like to see. 

For one, the metrics. It collects tons of metrics, but it's very unclear what exactly a metric is. There'll be something like a "CPU Usage" and "Usage of the CPU". What's the difference between those two metrics? It turns out there is a difference, but they should make it intuitive so I can say, “I just want to go find this out in the tool.” You can't really do that because you've ended up spending a lot of time creating a report against a metric which wasn't the metric that you thought it was. So I would like to see, when I have the metrics in any of the screens, when I hover over one, that it pop up at least a sentence, if not a paragraph, saying what the metric is and not just that it's the measurement of the CPU. It should say how it's collecting that metric and what the importance is of that metric. That would be very helpful. 

Also, there are some metrics that are not included in the canned set. They call them super metrics in the tool, where you create your own metric. But the super metrics are not really reliable. It might be because we didn't create them correctly, although we did have help from VMware. They also don't translate into newer versions like a canned metric would. One of them is a vCPU to pCPU ratio. That's one that is missing, which should be very simple for them to collect.

So the help on the metrics is super important because there are so many.

It's a little bit too extensible. I love having that freedom to create. But I, and maybe three other people, understand the math enough to be able to use it. Everybody else says, “But where do I click to get that report?"

The other thing is, when we first bought it, our vision was to use role-based access, give application teams access to view a dashboard for their stuff. We found out that the vROps tool can't handle more than about 20 concurrent sessions. For a company our size, we have some 3000 applications. If all these application teams want to have a dashboard up, that somebody is monitoring all day - we had to say nobody gets that because then everybody wants it. That was another thing that we were buying the tool for that we can't do.

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CJ
Systems Architect at a legal firm with 5,001-10,000 employees

I would like to see them bring in metrics for other things in the infrastructure, not just the virtual infrastructure: for example, being able to bring in metrics from my arrays themselves or my fiber channel switches or my ethernet switches. Being able to collect that data would help in being able to lay a holistic view on top of how my entire system is functioning, from the hypervisor all the way down to my end-point.

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it_user509148 - PeerSpot reviewer
Senior Solutions Consultant at a energy/utilities company with 1,001-5,000 employees

I want it to have a better view in the thin provisioning. Right now, it shows us what is over-allocated in all of our graphs. That's great, we need to add more, but I don't want to look at red lines every time I log in; makes me think that we have huge issues, not that we just need to add a rack or a shelf. We're using a hyper-converged infrastructure with FlexBots. I'd like a little bit more granularity there, maybe break it into two different views: one would say that we're over-allocated, and the other one would say, "This is how much disk you currently have remaining." It would show the aggregates, because right now it doesn't; basically two lines: what are you using and what's left.

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it_user366990 - PeerSpot reviewer
Business Solutions Architect at TTX Company

One of the things about vROps is that, it's very robust. If you want to set up a notification, it's very, to me, involved. If they can streamline some of that through orchestration into what you’re trying to do with setting up alerts and things of that nature, in groups and policies, and tie those things together in a more seamless manner. I think that would be helpful.

There are multiple elements that need to be set up for a purpose, by contrast. I'll compare it to the installation of a vRA; when you set up vRA, it steps you through everything sequentially, like a workflow. If they can put a workflow into vROps for the types of things that you want to set up for policies, triggering and monitoring, I think that'd be very helpful; as opposed to clicking out of one pane, clicking into another pane, referencing what you just set up in a previous pane, those types of things.

Think about if, when you're setting up your triggers and your alerts, it could be something sequential, like through a wizard, or something of that nature. To help you walk through, take you right to the next screen that you need to go to. You don't click out of one area and then back in.

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Amit Kantia - PeerSpot reviewer
Infrastructure capacity & demand manager at a tech vendor with 10,001+ employees

They keep improving and updating their apps over time. In each new version, we get lots of good features; thus, I don't have any concerns.

They should include an integration feature through which we can connect to different vendors by installing a small plugin.

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SZ
Sr. System Engineer at a tech services company with 5,001-10,000 employees

The solution could improve by having more APIs, customized alerts, and documentation.

In the next release, there should be better integration with microservices.

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it_user599484 - PeerSpot reviewer
Chief Architect For Virtualization at a financial services firm with 1,001-5,000 employees

I'd like to see more of the advanced reporting without having to go to the advanced product and paying the extra price. Canned reports are great, but you shouldn't have to pay for custom reports.

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Bart Brakel - PeerSpot reviewer
Owner at Innovisie

The deployment of the solution can be improved by making it less complex.

The licensing cost is high and needs to be reduced.

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SK
Consultant at a tech services company with 10,001+ employees

Technical support is normally good but there is sometimes a delay in their response.

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SK
System Engineer at a retailer with 10,001+ employees

When it comes to policies, they need to fine tune things to make it easier. It is a bit difficult setting up policies.

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SC
Director Solutions Architect - EMEA & APAC at Blue Medora

One missing component was the integration of Log Insight and vRealize Business within vROps. But, with the new version of vROps (v6.5 & v6.6), this requirement was also met with, as the other products in vRealize Suite are now fully-integrated.

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SR
Associate Director at a manufacturing company with 10,001+ employees

Three or four years back, regarding business case data, when looking at migrating to public cloud, we had to feed in the pricing of all the public clouds manually. I don't know whether that information is now available automatically, but that would help.

Similarly, if it could help with calculating on-prem costs, based on their experience, it would help customers determine whether to remain on-prem or move to the cloud.

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ES
Senior IT Engineer at Octapharma

It's user friendly, but a bit complex, so you need to spend time with it.

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BM
Product Owner at a insurance company with 1,001-5,000 employees

The integration with Log Insight is a big thing for us. We're hoping to take point-in-time events that are happening within the environment, feed them into incidents within vROps, and then be able to execute a remediation step, through vRealize Orchestrator and the like.  We're looking for that seamless integration.

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CP
Manager, Sever Storage at Trinity Health Of New Engineerland

We're on the 6.0 version, so it does lack a little bit of that intuitiveness. You have to have some experience with VMware to get around inside of it. That's one of the reasons that I've loved what I've seen so far with 6.7. We've already downloaded the installation remotely and we're just waiting to get back home so that we can actually do our upgrade. That's the first thing we're doing Monday is upgrading to 6.7.

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CG
Senior Manager at a financial services firm with 1,001-5,000 employees

Our hands are tied by using this product. It is not as flexible as it could be. In some cases, we have been working with our TAM and account manager plus the support to provide us flexibility in the way we want to customize. However, that has not been happening so far. As the whole world moves towards open source, we would like to see some open source added to the tool. 

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it_user730131 - PeerSpot reviewer
Member Of The Cloud Team at a logistics company with 10,001+ employees

One of the big challenge with vROps is there so much to learn as a user as you're doing it. It is also getting these dashboards in front of the executive committee, so they can actually see the environment. It's much easier to give a manager a dashboard of his environment, but he drives the events down to his team, "Why are we getting these alerts, what's going on in our environment?"

It's easier for him to do it because he's the boss of that area. Versus the support team, the VMware team, or the vROps team, in this case, driving these issues. I think we need to come up with more intuitive, outta the box dashboards, something I've even talked to about Blue Medora with.

Help us out-of-the-box. Help us get that initial footprint up and running. We'll build from there.

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it_user509058 - PeerSpot reviewer
Manager, FIS Server Computing at University of Pittsburgh

We'd like to see more customizable things, more management packs; the ability to not have to customize the portals and do everything so ad-hoc. If they built more frames and shells into it so that you could deploy things easier and get it built out easier.

For example, and I'm not the primary one doing this, when you're building out the management monitoring portals and piping SCOM in and things of that nature, everything seems to be fully customized. There's no easy way to do that type of stuff. It should automatically be customized, or there should be templates or shells that you could use.

I'd like to see templates and other features built in, for when you're building out a portal and you want to give a portal and map out of all of your objects and services, and not machines themselves. I feel like that should either be built in or cleaned up so that you could build it in.

The UI can be a little laggy, at times; improving that would be nice. It just seems slow when it's loading out.

The organizational layout of it is pretty bad. There's a lot of information and a lot of tabs. When you're going to try and rifle through everything, it's very convoluted.

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SJ
Systems Engineer at a university with 10,001+ employees

We did not find this solution to be intuitive and user-friendly compared to other options. We actually ended up paying for something else to use in conjunction with vRealize. 

I would like the ability to edit more stuff in the standard version. The way it is now really limits the usability, especially because the dashboards don't fit everybody. Aside for that, creating reports and views needs to be more intuitive. Right now it's too hard without having had a lot of training. 

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CP
Infrastructure Architect at a retailer with 1,001-5,000 employees

I would like to go back in history on the performance data and blank out some of that performance data so that it isn't used in calculations. For instance, if an application goes wild and uses up all the resources, I don't want that to be understood as that VM needs more resources.

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it_user601317 - PeerSpot reviewer
Sr. Systems Engineer at Imperial PFS

The interface can be slow sometimes. I don't know if it's because all the data's being transcribed. When there's an issue, drill down, wait, and that could be a problem.

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it_user197406 - PeerSpot reviewer
Senior Consultant Managed Services at a tech services company with 10,001+ employees

Improvement can be achieved in reports automation when creating custom environments and dashboards.

It would be very useful and time saving if this could be included in the process of creating dashboards to generate a report based on the created dashboard. Also it would be handy if it would be possible to export all snapshot images in one click action.

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RM
Process & IT Intégration Manager at OINIS / ORANGE

VMware vRealize Operations (vROps) can improve the Layer 3 hypervisor VM infrastructure because we do not manage other applications. We need a package, which is too expensive. We would like to manage native VMware applications, VMware native components, hypervisor, and storage, such as vSAN.

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Casious Ben - PeerSpot reviewer
Virtualization Engineer at Ooredoo

An area for improvement would be application-level monitoring.

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HN
SAP Security Consultant at Tata Consultancy Services

vROps did a lot of monitoring, but in one case, we had to use Log Insight instead of vROps because vROps was not able to install the agent to enable us to have multi-monitoring. I don't exactly remember the case, but it involved monitoring all applications.

It wasn't exactly proactive. It was supposed to, but there were a lot of delays. It could also be because of our infrastructure and the way our network was set up. If vROps could be more proactive, that would be nice. It is nice to have the information beforehand, but when there is downtime, it takes a lot of time for us to be able to see an issue in real-time, which becomes a bit challenging. If there is a way to improve the data collection for the whole vCenter that would be nice because data collection takes a lot of time.

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FB
IT Manager at recipharm

This solution solves our problems. But every time I think it's perfect I come here and they add something new. 

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GS
Operations Manager at a government with 1,001-5,000 employees

The descriptions are not quite as user-friendly as I would like but, for the most, it's part pretty user-friendly.

They could also improve on the badging nomenclature they have for batches in the system, for determining the health of a certain aspect of the system.

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WE
Director Of Infrastructure Services at Yavapai College

Intuitive? Probably. User-friendly? It could probably use a little work there. It is something of a beast. There's a lot that it can do but getting in there and getting everything working the way you want it to can be challenging. You have to dedicate more time than I've given to it.

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KI
Principle System Engineer at a financial services firm with 1,001-5,000 employees

One thing we'd like to see, although I think they already have done so, is moving away from Flash.

In terms of additional features, we'd like to see more integration with management packs, because one of the challenges we have is, depending on our third-party, we'll have to go outside of VMware to purchase management packs. If VMware increased the native management packs library, that would obviously help save us money and not have to rely on third-party solutions.

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it_user730452 - PeerSpot reviewer
Senior Director of Technology Infrastructure at a retailer with 10,001+ employees

They could improve their consistency in execution.

I would like to see these additional features in the next release:

  • Deeper dive analytics
  • Better licensing models.
View full review »
it_user509070 - PeerSpot reviewer
IT Manager II at a energy/utilities company with 1,001-5,000 employees

The biggest gap that we have today is that it doesn't integrate with our ticketing system. We get alerts out of the system in an email but those aren't actionable alerts. We actually did another professional service engagement with VMware to try and tailor those alerts some. We have been able to do that, but it's still an email alert, where we'd really like for that to be a ticket, so that somebody can be responsible for taking action on that.

There's also some gaps with the ability to aggregate the data and show it at a higher level. You have to dig deep into the specific VM to get the information you want. Not just anybody can do that. We've been able to open it up to more people on the team, but it's still not a completely intuitive tool that they can just pick up and use.

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it_user509241 - PeerSpot reviewer
Director Of Computing Virtualization at a comms service provider with 51-200 employees

Like everything at VMware, they should just throw the FLEX stuff - the UI abstraction - out. It's terrible. They've got to have more natural language querying tools, easier ways of building reports. The reporting interface is pretty terrible. It's not real intuitive. It's in FLEX; it's really difficult to use. It's sort of clunky and slow. It's not a natural way to work with the data. There are lots of layers and the presentation is quite ugly. In some ways, it would be easier for me to just work directly with the relationship database or something.

Another thing that would be nice - I don't know if it works yet: We're sort of missing metadata and tagging throughout the whole vSphere ecosystem. If we tag things in a cloud abstraction - we use Bio; actually, we're one of the only customers that does - and we put meta data tags in there, those don't show up as real tags in vSphere. I don't even know if we could get tags in vSphere; if we could actually get them consumed by vROps, we'd like to organize everything in tags and not in folders. It's sort of antiquated, the whole object model inside of vSphere feels like it's from 20 years ago.

Those would all be nice things to have.

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it_user509268 - PeerSpot reviewer
Manager, Systems Engineering at Intersections

They could look at some of their competitors and take some lessons there on, for example, having vROps be a little bit more interactive with your vCenter and actually apply changes for you, and be more proactive in utilizing the resources that you have.

It's really good at monitoring, but it's not fantastic at helping you resolve issues. It sometimes seems overly complicated to figure out what's wrong. If you're troubleshooting a problem, it can get pretty complicated to figure out where to go, where to look, and give you that information easily.

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it_user198309 - PeerSpot reviewer
Project Lead Engineer at IGATE
  • Resource management
  • Capacity planning
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Kunle Oyetola - PeerSpot reviewer
Head Of Business at Zeta-Web Nigeria Limited

If the cost of the license could be cheaper, it would be good.

View full review »
BW
Consultant at a consultancy with 1-10 employees

Deployment is still a little bit of a nuisance but you only do that once. 

If I put on the hat of a client, I would say cost needs improvement. For clients with reasonable-sized infrastructure farms, you're looking at licensing at either per socket or per VM, and if you have an installation of any size, you're doing it per socket, and the per-socket licensing is a little heavy. Per VM license, if they have large numbers of VM, it is just not practical.

View full review »
JP
Senior Analyst at a manufacturing company with 10,001+ employees

The first impression is that it is not that easy to find everything. But after two or three times, you will find everything you like.

In vROps, I would like to have both automation and monitoring together, not two separate things you have to buy. I want them included in one package, one installation.

Also, there is a good page showing what happens, the performance over time. I would like to have that in a good report, to be able to print it out or to send as a PDF to customers. The page today is very good, but I would like to be able to send this report every week to customers.

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it_user509154 - PeerSpot reviewer
Business/Systems Analyst at a insurance company with 1,001-5,000 employees

I'm pretty pleased with the product. Right now, I can't really say anything negative about it.

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it_user343362 - PeerSpot reviewer
Global Command Center Analyst at AstraZeneca

They should show the processes that are consuming the CPU/memory usage rather than taking the RDP of the server.

View full review »
Kunal Saoji - PeerSpot reviewer
System Administrator at Orange Business Services

We would like the default views on the reports for this solution to be improved; at present we have to customize the view before use.

We would also like the option for this solution to be cloud operated.

View full review »
DT
Project Manager at Systematix Technologies Pvt. Ltd.

I'd like to be able to access some demo sessions to enable a deeper understanding of the product to help our clients because it's quite a complex solution. 

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AH
System Analyst at a engineering company with 10,001+ employees

If I could integrate with vCenter with vROps, then I could execute more things by managing vSphere from within vROps. That would be great.

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AH
IT Operations Senior Analyst at a retailer with 10,001+ employees

I'm quite happy with the path that it's going on, so at the moment, I can't really recommend anything that this solution can improve on.  I'm pleased with where it's going and the new features that are coming.

View full review »
SS
System Engineer at a pharma/biotech company with 1,001-5,000 employees

We would like to have monitoring for containers.

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TB
Engineer at Coop

We had some problems with updating it. The two times that we upgraded vRealize Operations Manager, we lost all our data.

View full review »
CS
System Administrator at Western Carolina university

I would like to see even more scalability and the ability to customize more templates to our advantage.

Also, we do like to be on the latest version of everything. I know VMware has their hands in a lot of different places, but if they could have a rollout and say, "Don't be using the latest and greatest, you've got to use two versions back to get to this, to be there at the latest and greatest." That would be wonderful.

We did run into a small issue. The latest version of it would not work with Horizon 7.5, so we had to roll back vRealize. But, they say it's coming out soon. Can't wait for it. We're looking forward to it. But other than that, it's been great.

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JJ
Senior Virtual Desktop Engineer at Madison Area Technical College

The one thing that I am always missing is training specific to Horizon. There is no training class you can go to for the Horizon add-on for vROps. I'd like to see specific training for Horizon admins, as opposed to general vSphere admins.

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JB
System Engineer II at a retailer with 10,001+ employees

There is a lot of stuff which is hard to read and understand. I must do a lot of research to understand what is going on with the hardware.

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it_user375984 - PeerSpot reviewer
Lead Solutions Architect - Solution Sales at a tech services company with 5,001-10,000 employees

Advanced customization of the product is somewhat complicated, though understandably, that’s due to its flexibility.

The UI could be redesigned to make this easier. Multi-tenancy configuration, especially when integrated with vCloud Director, definitely needs more improvement to be used effectively.

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it_user509067 - PeerSpot reviewer
Data Center/Wintel Lead at a aerospace/defense firm with 10,001+ employees

I think they can look into some features that they're missing, like OpenStack. This is there, but not in the vApps. We were trying to get that from them, but we could not.

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it_user509139 - PeerSpot reviewer
Senior Systems Enigneer at a financial services firm with 10,001+ employees

I need some simplicity in the products. The products are great. There's a 101 million metrics that you can use, but it needs to be a little bit more simple. People need to be able to create dashboards much more easily.

There are too many metrics to choose from, and the people don't know what to choose. It's very difficult to accurately pick the right thing. If someone asks for a report right away, you can't do it because you have to know exactly which metric you want to use.

I'm experienced with this part of the product, so I know a little bit more but, for example, the BAU teams and the help desk teams don't know as much as I do. Hence, the problem.

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it_user509157 - PeerSpot reviewer
Senior IT Systems Engineer with 1,001-5,000 employees

I think that user interface needs to change a little bit. It's too technical. You need to be a really technical person who has worked with VMware a lot to really be able to navigate your way through. If you are, say, a junior sys admin, you might get lost. You have to really know your stuff. The user interface needs to be intuitive.

View full review »
ES
Technical Architect ▪ ESG Enterprise Solutions Group at a tech services company with 1,001-5,000 employees

I would say the reporting side could be more flexible as well as including more information, maybe adding additional graphics and charts to better summarize the data it captures for operational review.

View full review »
AD
Team Leader & VMware Specialist Engineer at a comms service provider with 1,001-5,000 employees

The older versions are not user-friendly.

If you have an operations center, you can put a big monitor with its dashboards so you can see what is going on in your platforms. However, there is no real-time. It takes about five minutes to refresh info. It is a good option if you need to see the entire landscape of the solution, e.g., the CPU, memory, and disks. For example, if you have plugins for VxRail, and there is a problem, will you be notified?

They could mix in parts of VMware Skyline into vROps to make it more efficient.

In a previous version, you could click on a cluster to see a lot of information about efficiency, e.g., when you will run out of memory, CPU usage, and RAM in percentages. In newer versions, you see this information in megahertz and kilobytes, not percentage. I don't like this change so much. If you need to present information to your boss or Director of IT, the information would be better with a percentage. Now, you have only a big number and don't know the percentage of use that you are getting from the VMs. I don't know why they changed it, but I liked the percentage version more than getting the numbers for megahertz of memory. Also, kilobytes of memory is a very large number. For a simple view, gigabytes or terabytes is better.

With the What-If Analysis, if you put some information in, and then add another workload, it is not possible to view the two workloads in the What-If Analysis. For example, if you have a customer who wants to up your sizing by 30% more, and then you have another customer tool which needs sizing, how can you leverage resources? If you add these two customers, then your sizing might be 70%, but you only have 30% of your resources free.

I would like to see more information about public cloud plugins with Amazon, Google Cloud, and Azure. This is really important in the future. Companies are moving to public clouds to maintain their workloads since they don't have downtime, which makes for very stable platforms.

In the future, they could add a central administrator for vROps. For example, if you have a large environment from multiple countries, then you need to look at the landscape for performance and forecasting.

View full review »
WA
Shared Cloud L2 Ops Engineer at a tech services company with 10,001+ employees

I would like to have more documentation, in the form of knowledge bases, that better explain the technology, related products, and what the capabilities are.

Having an installation guide that assists with installation and integration would be helpful.

View full review »
RO
Data Center Engineering at Corporación Nacional de Telecomunicaciones

The database services in the tool as backup services are friendly and can be deployed in the release to production. However, in the new features, I would like to include more online documentation that can help service generate early alerts. A service provider must be generated and coupled to new technologies, as a service provider we have advanced and generated as the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare them. l can help service administrators generate early alerts, for a service provider should be generated and coupled to new technologies. As a service provider we have advanced and generated with the advancement of technology, with the help of Nutanix we have learned to identify several tools and compare

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NP
Senior Technical Specialist at Softcat plc

The integration points can use improvement. We currently use a lot of third-party management packs to get insights for SQL, HP, or Dell EMC. If we could have more integration built in as a standard feature that would make it slightly better. 

View full review »
HF
Technical Account Manager at VGSD Branchenlisting

The speed of the user interface and the upgrade process of the components are features that I would like to see included in the next release. 

View full review »
TG
Principal Architect at BTC Networks

It would be nice if it could tell me more about my hardware, if there were any updates on the network that should be deployed, if some firmware needs to be deployed on the server, etc.

View full review »
RC
Server & Storage Administrator with 1,001-5,000 employees
  • The learning curve is pretty steep, but support help decipher it for us.
  • It could use more integration with the hardware.
  • A reporting engine would be good, where the database could dump into something like Splunk integration, so we could write our own reports. That would be better.
View full review »
EB
Systems Admin Expert at Experian

It's getting better from what it used to be, but it still has a pretty steep learning curve. It's not super-intuitive when you first log into it. To find a lot of the information you need, you have to dig through multiple categories, subcategories, panes, and dashboards and widgets. They've been making it better by presenting some of the most commonly used ones more in the forefront. But some of the more advanced stuff is still pretty difficult to find.

The latest version, it has come a long way and I know the next version coming out looks like it's going further. I think they're making great strides there.

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it_user608544 - PeerSpot reviewer
Senior Infrastructure Engineer at United Financial Services

For me, more examples of the configuration of the solution in specific use cases would be better.

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DV
Virtualization Engineer at a healthcare company with 1,001-5,000 employees

The main concern would be just to make sure that there's some consistency when third-parties are building their various content packs for it. It seems like it's pretty random in terms of what you're going to get. A vendor is going to provide whatever they provide but it's really hit or miss in terms of how good the quality is. In terms of the things that are monitoring the vSsphere components etc., that's all solid, that's all pretty good.

View full review »
WA
Senior Application Engineer at a healthcare company with 10,001+ employees

I get in to code whatever I need and then get out. So perhaps they could support different coding languages. I know that JavaScript is their primary "cash cow" but I'd like to see c#, personally. I'd like to see different capabilities for adding code.

View full review »
DB
Blogger at a healthcare company with 5,001-10,000 employees

I would like to see multi-cloud support. It would be nice to see analytics not only on-prem but on VMWare Cloud on AWS. I think that's in the roadmap. They should just keep growing it.

More HTML 5 would also be good. I wish vSphere Client would mirror it. I wish they announced it on day one of 6.7. HTML 5 is good. I miss the thick client, but I'm conforming.

View full review »
RB
Specialist Virtualization at a hospitality company with 10,001+ employees

I'd like to see more out-of-the-box dashboards and less customizing of the environment. The interface could be more streamlined. There are still a lot of old dashboards versus the new UI dashboards.

View full review »
SL
Systems Architect at a financial services firm with 1,001-5,000 employees

I've already spoken to the project managers during the TAM Customer Day here at VMworld 2018. They need to bring back the My Project piece. They removed it from the current release. That's the reason I haven't updated to the current release. They say the project or the infrastructure capacity planning is coming back.

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it_user746733 - PeerSpot reviewer
Senior Virtualization Systems Engineer at University of California
  • Probably in the configuration of it.
  • Configuring the different types of alerts.
  • Maybe streamlining the process a little more.
  • Make it a little more user-friendly, possibly.
  • It's a little difficult to configure, maybe.
View full review »
it_user746712 - PeerSpot reviewer
EVS Engineer 3 at Cabela's

Honestly, I think it's pretty good right where it's at. It could always add more features. But for right now, it's got more than what we know how to run. It's just a great product.

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it_user730116 - PeerSpot reviewer
IT System Architect with 1,001-5,000 employees

I'd like to see some sort of better integration with vSphere. I couldn't get into the account setup, so it would be nice to set up an account somewhere which connects to vSphere. It would be nice if that was more streamlined. It would be something like, "Here's my vCenter, here's my admin credentials, create me an account, do the right delegation for me." Essentially it would automate the setup a bit further. I had to create roles, create accounts, and that sort of repetitive work that whoever has to deploy vROps will do.

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it_user730380 - PeerSpot reviewer
Director of Cloud Operations at a transportation company with 10,001+ employees

I'd like to see more integration with ticketing systems, so tickets can be based off metrics or thresholds that were met.

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it_user730425 - PeerSpot reviewer
Principal Engineer 2 at a tech consulting company with 1,001-5,000 employees

A feature that would definitely help is something that automatically resizes the virtual infrastructure. That is one thing that we would like to see in vROps. It would understand the workloads' requirements and then resize them based upon orchestration and automation rules.

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it_user509100 - PeerSpot reviewer
Virtualization Infrastructure Engineer at a engineering company with 10,001+ employees

The biggest room for improvement that I can see on vROps is for slightly better definitions around the metrics inside of the reporting. For some of that, it's difficult to find any kind of documentation that explains exactly what you're getting out of each particular metric.

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it_user509142 - PeerSpot reviewer
Managing Partner at Virtual Umbrella (virtualization training and consulting)

I would probably like to see better recommendations. I think sometimes the recommendations for performance optimizations tend to be a little too simplistic. The recommendations could be a little bit more in depth, as to why you need to do this or that.

For instance, in a performance optimization, it might say you just need to move this virtual machine from here to here. If you really look at the virtual machine’s overall performance, moving it might be a way to fix it, but resizing the virtual machine might by a better recommendation. Or moving it to another data store might be a better recommendation. I think the recommendations could be a little more tightened up and probably a little bit more in depth.

Also, one of the things I like about vROps is the ability to add the additional adapters to monitor other kinds of products, whether it's NSX, or storage, or even physical hardware to a degree; cloud-based environments. I'd like to see more on that front, to continue developing those additional adapters, those additional third-party add-ons. For example, working with Palo Alto Networks, working with some of our additional storage vendors. There are some good adapters out there, for sure, but there's new stuff coming out all the time.

Finally, I think its ability to interact with vRealize Automation could be enhanced.

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it_user509247 - PeerSpot reviewer
Cloud Automation Services Manager at Toyota

When you migrate from vCOPS to vROps, it has this awesome API where it grabs all the data, everything you've collected, and it puts it into vROps and you don't really lose that much. Everything you've already collected gets moved over and copied over and you're good to go. However, if you are on vROps and you're migrating to a major version of vROps or a new architecture design – like we're trying to do because we're trying to size it correctly – it doesn't go from vROps to vROps. I believe they had mentioned they were going to do that in the later version, or try to, but that would be my biggest request, because we need to build it out correctly and then migrate all that data we've already collected for so many years.

Aside from that, I would say getting around, creating your own custom super-metrics and all of that: It might not be that it needs to be easier to do, but maybe more well-documented.

Definitely reporting is nice and maybe they could develop an easier UI to do your own custom reports. We're still using all of the out-of-the-box reports, which are great. They've helped us hit that 70% of requirements, but it would be nice to have a nicer UI. Hopefully something like HTML that I can just drag and drop and just play around as opposed to the current UI that I have, which is like a popup; you have to know the metric name, and then somehow click over and get the metric. You really have to know how they're doing it and what they call their metrics and what they call the groups of their metrics and all that to know how to do the report right.

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it_user509283 - PeerSpot reviewer
Associate Director, vSolutions Group Principal Consultant at a tech services company with 10,001+ employees

Things that are already on the road map include improvements in guest monitoring when it comes to memory management. Right now, it does a very good guest with VMware tools.

One of the things they'd like to push is Hyperic. Unfortunately, it’s not there yet.
One of the other things that I could foresee happening is, to download different management packs, have it as a link within the appliance rather than having to go to a solution change.

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it_user509187 - PeerSpot reviewer
Sr. Platform Engineer - Virtualization at a financial services firm with 10,001+ employees

Maybe improve the user interface, immediate access to data, and make it easier to get reports, from the application owner's perspective, not for me. I can go in and I can manipulate the data and get what I want. I'm just thinking from the application owner's perspective. They want a quick report to monitor; see a group of VMs and see the process over time. Something like that.

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it_user245385 - PeerSpot reviewer
Senior Manager, Infrastructure and Operations at a agriculture with 1,001-5,000 employees

During initial setup, it actually gives a lot of false alarms, so that's one aspect that can be improved, but that's why you have to tweak it to get the right type of metrics.
If it were more agile and more self-descriptive, and in fact, scripted in a way that it just goes and self-installs, and then you specify certain metrics for configuration, that would be awesome.

Also, it needs to catch up with the times. The user interface is really buggy and slow. I'm not sure if it is now on HTML5 or not, but I'm hoping it would be in the latest release. I do not have any experience with version 6 and later. My last experience was at 5.5.

From that standpoint, other improvements would be some intelligence monitoring, and intuitive reporting. Machine learning, if it's integrated with the capabilities of vROps, would be awesome. For example, why should I set an alert at 65% for one environment and 75% at the other, when it might change or fluctuate from time to time. If there's machine learning and it automatically knows the optimum level, that would be awesome. Half of the configuration pain gets cut down right there.

View full review »
Mohsin-Raza - PeerSpot reviewer
Manager Data Center & Services at a financial services firm with 1,001-5,000 employees

We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license.

View full review »
Pedro Nova - PeerSpot reviewer
IT Projects at a tech services company with 11-50 employees

The solution can improve by offering more flexible integration with other platforms or products, such as Hyper-V or Azure. Not everyone uses VMware. It would be beneficial to have a more open-source concept for integration, creating more visibility across multiple clouds.

Sometimes, from a normal user's perspective, I feel like I want to get to the main dashboard faster because there are a lot of options to get to the final step. To get to our main dashboard on Windows machines, you need to click about 10 times and change a lot of options. It would be better if they could organize it to be only three to five steps.

View full review »
MK
Deputy Manager, Network Dept at a financial services firm with 201-500 employees

vROps is user-friendly, but configuration is a little bit hard. It is also hard if you want to customize it for your data center, especially without VMware training. The user interface should be improved so that a new user can easily configure it for his own use.

View full review »
FB
Technologist at Thales

We are looking to optimize all the parts. For example, vCenter can be fully deployed automatically, which is not the case with vROps. We can click some next buttons to integrate vCenter and would like these type of features for vROps, if possible.

View full review »
TT
Virutalization Architect at Calsoft

I would like to see more applications and out-of-the-box solutions for well-known applications, like Oracle or Microsoft Exchange. Certain out-of-the-box solutions for these applications, as well as containers. If I had a container solution deployed on top of a VMware infrastructure, or outside as well, it would be really helpful.

View full review »
BP
Infrastructure Engineer with 1,001-5,000 employees

A lot of feedback that we're getting from some of our engineers who are actually using Operations today is that the graphics are very low-key. When it comes to red, yellow, green, yes, "Skittles Theory," but when it actually comes down to what's optimized and what's not optimized, it's very rudimentary. If they could actually make nicer pie charts or graphics involved in it, it would make it a lot easier to read the data on a higher level, rather than actually having to dive down and know specifically what you're looking at.

View full review »
MM
Product Strategy Architect at expedient

If I had to think of one thing that could be improved, I would probably lean towards making it easier to pull dashboards from vRealize Operations into other products (maybe outside of it), like a company-branded dashboard that would display in a NOC. 

View full review »
BM
Lead Systems Engineer at a insurance company with 201-500 employees

The biggest room for improvement would be the customizability of the alerting function. The emails that come through are somewhat difficult to tailor along with the information contained within them and how they are laid out.

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TG
Cloud Engineer at a recreational facilities/services company with 51-200 employees

I would like to see a full RESTful API for everything, and PowerCLI modules that interact with more of the different features. It doesn't have a complete API set and it's not a complete PowerCLI module yet. I'd love to see that developed more, to be able to interact with other applications and automation.

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it_user88965 - PeerSpot reviewer
Service Owner at a financial services firm

A lot of the stuff we need assistance with is trying to get us help on our internal process of actually implementing stuff. So the right sizing of VMs and things like that. If there was some way in which it could identify the amount of resources in use, and scale them up and down on the fly, that would be fantastic.

View full review »
DS
Infrastructure Architect

I think some of the improvements should be to the adapters, and the adapters which are available to customers. I know there's a lot in the marketplace, but we're looking for more, because we are a pretty large-scale company throughout the State of Louisiana. We've got a lot of different products, and we're looking for a lot of visibility from those other products that we have inside of vRealize Operations.

View full review »
it_user730803 - PeerSpot reviewer
Senior Analyst at a pharma/biotech company with 1,001-5,000 employees

Adding and configuring add-ons is not straightforward.

Additional features that I would like to see for the next release: Simplify the PAC files. When you download something for your vendor, for your particular solution outside of VMware, or even with the view client, the view PAC file is quite a pain to configure right.

View full review »
it_user730365 - PeerSpot reviewer
Manager for Desktop Services at a healthcare company with 5,001-10,000 employees

Honestly I don't know. It's just really good. Maybe the interface is a little bit archaic. It needs to be updated and again we're on view 6.2, we're not even on 7 yet. So maybe it's changed, but a more modern look and approach.

I'm not sure about exportability of data, and I haven't really toyed with that, I'm not even sure if it exists. Being able to find something and then export the needed data into something that's reusable for the team too. Visually, it looks great but what will you be able to do with it? You have to bring people over to your bulletin board and say look at this thing, or to your device and say look at this thing; versus being able to report out or maybe send out reports. So giving dashboards to people or even giving them periodic reports.

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it_user730347 - PeerSpot reviewer
Systems Team Manager at Oil states international

The biggest item that I would want to see is instant capture of data from storage. One second or even less than a one-second period, of capturing data. I think one minute is too long. There are too many things which can happen in one minute on storage devices.

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it_user730314 - PeerSpot reviewer
Senior Systems Engineer at a media company with 10,001+ employees

I would like to see a larger online library and a more expansive YouTube presence of how-to's. A lot of the stuff you have to look up, to go to multiple third-party sites on how to do it. VirtuallyGhetto.com is a really popular one but it should be one-stop shopping. If I want to know how to do something inside a VMware tool, I should be able to find that inside a VMware community on a VMware website.

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it_user730308 - PeerSpot reviewer
Senior System Engineer at a tech company with 10,001+ employees

During upgrades I'd love to see a single pane of glass showing what the system's actually doing. In our case, we have a UK datacenter. It might take five, six, or seven hours to upgrade the whole environment. All I'm doing is looking at a screen that says "four out of nine steps". I don't know where it's at. I don't know if space is filling up, if I have to run a df-h on the nodes to actually see if something's filling up during that time. I have to read the upgrade log files.

For me, I want to see some kind of metrics there, which I can look and say, "Okay, at this point it's pushing the pack file out to the UK." I don't want to sit there and look at each screen for three hours, and then have to wonder if I should call VMware or not. If I let it sit three more hours, then we're down for six hours, and I could have called three hours ago to fix it. The problem is, I didn't know if there was an issue or not.

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it_user509130 - PeerSpot reviewer
Senior VMware Engineer at a financial services firm with 1,001-5,000 employees

The GUI is very confusing, but the product itself is great.

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it_user509088 - PeerSpot reviewer
Sr. Virtualization Engineer at a pharma/biotech company with 10,001+ employees

I'd want it better integrated with the core products, so you don't have to go to a separate site or interface to go and use it.

The interface is a little bit too much, all at once for me. With the colors – green, red, black – if you drill down, it's a little bit confusing to me.

Also, it generates too many false positives. For example, with predictive growth, the predictive trends aren't very valid, realistic.

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it_user509046 - PeerSpot reviewer
Senior Virtualization Engineer at a engineering company with 1,001-5,000 employees

I think they need to make the UI a little bit more simplistic. It can be a little overwhelming for people who have never used the tool before. For someone who is using these products, you can find things very easily once you're in the UI, but we tried for our users so that they can go in and look for their stuff in there. If they can make the UI a little bit more simplistic, that would probably be one thing I would ask for.

We are trying to empower the users. They should be able to go in and look for their VMs and do minor-level troubleshooting and similar tasks. The UI is a little cluttered from that perspective. If they can make the UI a little bit easier, similar to Google, it would help a lot.

We run infrastructure. Users have a mindset of different things they look for. For them, if there's a custom dashboard that we could set up with a very simple basic UI, where they can see the obvious things. They could just jump in there and see that dashboard, see where the problems are happening right away, instead of moving all over the place. That's why I haven’t given the product a perfect rating.

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it_user509133 - PeerSpot reviewer
Cloud Operations Manager at a tech services company with 501-1,000 employees

The biggest improvement I'd like to see is when you create custom dashboards, there isn’t an easy way to specify custom time settings. When you create a dashboard, it is always statically set for a specific time frame versus specifying a different time frame.
The other improvement would be to be able to create a custom report out of a dashboard you just created.

We do a little bit of reporting. We'd like to get a little more, though.

I'm going to mess with 6.3; maybe it's better. It's improved, but I don't know how much yet.

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it_user509049 - PeerSpot reviewer
MTS at a transportation company with 1,001-5,000 employees

Definitely something that I would like to be included is more interactions with the multiple vendors, and to be the single management tool or monitoring tool. To be able to manage the storage or network; basically, to integrate with more management tools. For example, for our networking, we use HP OpenView, and then we have a ticketing system to generate alerts and so on. We would like to see more integration on that, with those systems.

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it_user509244 - PeerSpot reviewer
Senior Systems Engineer - Converged DataCenter at a tech services company with 1,001-5,000 employees

For previous releases, I would say they needed to streamline the deployment model, which they’ve now done.

I'd like to see them bring custom dashboards into all versions of the product. A lot of times I'm deploying vROps, the base version comes with essentials plus kit and it doesn't allow you to do custom dashboards. You've got to get the higher tier.

Right now, when I install vROps, it has the default: Here's your heat map, here's this, here's that. If they had a way to do custom dashboards, they could create one for the storage guy to go in - okay, here's all the top storage things the vCenter is saying. Or, they could have the sys admins that manage, maybe Linux or Windows, create custom dashboards that show the top five Linux VMs that are having issues or the top five Windows VMs.

That would probably be the biggest improvement they could make.

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it_user509232 - PeerSpot reviewer
Sr Cloud Architect at a tech services company with 10,001+ employees

An improvement would definitely be quick analytics on what to do. I know they have some of that, but when the product shows a problem, it should also provide recommendations; what can we do to resolve the issue? They just added something like that in version 6.3, from what I saw in a presentation at VMworld. I'm hoping, I haven't seen it yet. That's what I was looking for.

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HaridevNagula - PeerSpot reviewer
Technical Lead Specialist at Hitachi Systems, Ltd.

The product's support services need improvement.

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GV
IT Systems Specialist at ALMA Observatory

There is room for improvement when it comes to the integration with Active Directory. Sometimes I need to log in to the application using my Active Directory account, instead of using the regular admin for vRealize Operations. If I want to deploy this tool to more users, I need that.

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SM
Solutions Architect at Terrific Tech

Certificate Management should be simplified for non-technical staff members.

There is a need for revamping the reporting and improvement on Dashboard to include statistics, which can be used by Finance people on capacity management.

There is a need for improving integration with other hybrid virtual environments. 

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DM
Infrastructure Manager at a pharma/biotech company with 5,001-10,000 employees

I know that they talk a lot about AI and a sort of forecasting ahead of time. It's a good application, but it has to wait for a certain period of time to actually do an analysis. If it would give you that ahead of time, or even forecasting, it would be really improved.

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JG
VDI Engineer at a financial services firm with 10,001+ employees

I'd like to see a little more training, free training on the VMware site; to get some more information within the VMware community. There's quite a bit of stuff out there but getting that access can be daunting sometimes.

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DS
Lead Senior Systems Engineer at a healthcare company with 1,001-5,000 employees

In some respects, the UI is pretty stale. It has been that way from the beginning. Some easier ways to create custom dashboards for management, versus the tech guys, versus administrators, that would be helpful.

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JH
Senior Systems Engineer at a financial services firm with 1,001-5,000 employees

I would like to see an improvement in the cost features, and by that, I mean the chargeback functions, because my company won't go all the way into vRA for the automation piece. We're looking at different tools for automation. If they could find some way to incorporate that, it's the primary thing that I would look for right now.

Also, I would like to find a tool that is a single pane of glass for everything. The endpoint operations agent doesn't really do much when you install it on an endpoint - for example, on a Windows Server or a Linux server. You don't really get any beneficial information at the OS level from VMware tools. That's something that I would like to see.

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it_user746688 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees

For vRealize, in the state that we use it in, for our Horizon end points, there's probably a little bit more data that they could have available for Horizon than they do today. I think it's more vCenter focused. Their integration with Horizon probably could be a little bit better.

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it_user495177 - PeerSpot reviewer
Senior Virtualization Architect at klx

The dashboard is too complicated. Those badges that they give you as a rating badge are too hard to understand what they mean. This is something that they need to figure out.

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it_user730422 - PeerSpot reviewer
Leads Systems Engineer at University of pittsburgh

Continue on the endpoint side, so you can dig deeper into the Windows operating system, services, and events, because we're trying to use it to replace System Center Operations Manager (SCOM). It doesn't quite do everything, but it's getting there.

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it_user509091 - PeerSpot reviewer
Solutions Architect with 501-1,000 employees

I would like to see more automation in terms of the remediation, instead of it just being a monitoring tool. Obviously, you don't want it to be causing issues in your environment and maybe you turn on features as you get more comfortable, but if it's just there to monitor, what's the point? You could use other tools, but if you're trying to do more with less and you're spending a lot of money on rightsizing this and deploying it correctly, it'd be better if I'd actually get something more than just a nice dashboard.

One of the bugs right now is, we've had some issues with single sign-ons; it's a known issue. It seemed like a pretty easy one.

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it_user509112 - PeerSpot reviewer
Sr. Network Analyst at a local government with 1,001-5,000 employees

I would add a capability to easily add new policies. For example, the 6.0 product comes with the vSphere 5.5 hardening guide. I have been digging for months now trying to figure out how to add the 6.0 version of the hardening guide. It looks like I have to write my own policy to do so. That's going to be a pain. That's a very large policy to write, so that would be a policy writer instead of the way they got it. I guess that would be one of the biggest things.

I would just like to see a similar policy be made for the 6.x hardening guide as a prepackaged policy also. The 5.5 guides are quite extensive and the policy is also very detailed and comprehensive.

Starting from scratch to build a policy to reflect the 6.0 guide would be very time consuming. Starting with the 5.5 policy and modifying it would be equally as so. While I am doing just that, because of my regular responsibilities, it is a "side" project that gets attention when I have a few cycles to spare for it, which is not much.

Having a prebuilt policy that is to the current hardening guide would be a great convenience.

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it_user509184 - PeerSpot reviewer
Sr. System Administrator at a tech company with 1,001-5,000 employees

I would like to see better built-in policies, so when you deploy an environment, you are able to apply policies that are more realistic for a production environment. That would definitely be a nice release.

They do have some policies now centered around a production environment; maybe easier to make exceptions with where, if you have an alert, you can say, "Don't worry about it. It's an exception. Don't notify me again about this issue.", instead of having it come back up again after a few months. That would be nice.

Once I figure I know this is not a real issue, maybe I can flag something saying, "This is something I know about. You don't need to notify me again about this." Or maybe say "This can be an exception to this rule.", without needing to change the whole policy around, just for that one VM. Maybe there is a way of doing that, I don't know, but I haven't figured it out.

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it_user509145 - PeerSpot reviewer
Vmware Administrator/Windows Administrator with 1,001-5,000 employees

There's some improvements that they can do as far as make it more user-friendly and get away from Java.

It's not that easy to understand and I found even at VMware, it is really hard to get someone that can answer some of the questions we have as far as the product.
I think they released a new solution recently, so I need to go back and see what's new on it but I’ve already seen some things that got fixed as far as going from one version to another. For example, there's more integration with vRA now.

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it_user507633 - PeerSpot reviewer
Senior System Administrator at a insurance company with 1,001-5,000 employees

I think the interface itself could use a little cleanup. With some of the really cool parts of the interface, I’d say something like, "This is great information, how do I get it to a report that looks exactly like what I'm seeing." That was difficult. There was really no way to get some of the snapshots that you're seeing on the screen through the interfaces directly into a report.

Especially with the capacity management, when you're looking at it, there are some really cool windows and other things. Then, when you actually go through the reports and you start looking at the capacity management reports, what you get printed out isn't quite in the same format. It would be nice if there was some way to get directly when you see something exactly the way you want to see it, get that into a report.

I'm sure there's so much there already that I haven't even touched. For example, integration with Horizon, which we kind of toyed around with a little bit. It seems like there could be a little bit better, tighter integration with Horizon; something that maybe didn't require external agents or things like that.

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it_user509040 - PeerSpot reviewer
Advisory Consultant at a tech company with 10,001+ employees

There are some features that we would like it to monitor outside of the virtual world. For example, networking and appliances. I know that there are some adapters that you can add that will help with that, but it doesn't give you that full picture of the organization. It's hard to bridge across multiple domains and things of that nature.

I think what's missing is what we haven't deployed yet, things such as Infrastructure Navigator, which goes by a different name now. Part of the reason I attended VMworld 2016 is to bone up on the newer vROps, actually the entire vRealize Suite; see how best we can migrate them over.

I think a single pane of glass for everything would be most useful to me.
I think it would be nice if, when you actually found an issue somewhere, by clicking you can actually go in and fix the issue. I think that probably happens on later versions, I know our version we don't have that capability.

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it_user509034 - PeerSpot reviewer
Lead Technical Specialist, Servers Storage and Middleware Group at a financial services firm with 501-1,000 employees

The biggest issue we have with it, honestly, is the interface, it's very unintuitive. To really know how to get the most out of it, you almost need a course; it's very complicated. While we think we know a lot about it, I bet you there is stuff that we haven't tapped in to yet. I think they could have made the interface a little bit more intuitive for the user to be able to understand things without having to go to a course.

I took a lot of points off my rating because vROps is not intuitive; because that to me is huge. I have a lot of stuff to manage and I don't want to have to figure out every one to the nth degree. I shouldn't be expected to be a next-level expert on this particular product just to be able to get basic functionality out of it; that's what I feel like the issue is with this one.

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it_user509256 - PeerSpot reviewer
Network Administrator/Storage Specialist at a university with 1,001-5,000 employees

Personally, from what I've seen, I think what I'd like to do is get the inside log added to it now for an even deeper drill down into what's going on in the environment. Based on what I saw at VMworld, I think I might be missing stuff. I don't know if I have any proof of that. With vROps, you're not seeing small faulted events unless you drill down deeply. With the VM login site added to it, it's going to tell me everything: initial events and it builds very nice graphs of events and the amount of events that occur over time to customizable periods.

I think I’d like it to be easier to see that type of information, based on what I saw in a lab at VMworld. I really didn't know I was missing anything, and I might not be, but based on the lab, I think that we are not getting full visibility right now without that.

Also, I think it should be cheaper, especially at an enterprise level. If it could be cheaper, that would be great.

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AR
Senior System Engineer at a financial services firm with 1,001-5,000 employees

They can change the interface for the 6.7 vSphere that would make it more simple and more friendly. I think changing the interface of the operations manager would be good. It's friendly to use right now but it would simplify it more.

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MH
Infrastructure Manager at a healthcare company with 1,001-5,000 employees

One of the features I would like them to bring in is more application monitoring and more visibly into applications. Instead of the actual hardware and the environment, they need to go one step further and bring in application availability and application performance. I don't really care if the hardware's overloaded, as long as the application is performing correctly. That's all the users care about and that's all I really care about.

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CH
Tech Analyst at JLG Industries

It can be user-friendly once you get the dashboard set up but it can be complicated to get the information you want, the way you want it.

When you're running reports or trying to gather trends of data it can be slow. Sometimes the translation of what you're thinking of in your head versus the metrics it's presenting might be a little different. For example, you're thinking "time," but it wants to show "percentage" or something of that nature.

Also, if there were an easier way to share dashboards, that would be a big one.

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CR
Supervisor of Network Engineering at a hospitality company with 501-1,000 employees

I'd like to see the streamlining of more wizards, more tasks that are canned. And it would also be good to see some more features around building the Blueprints, just to make it a little easier.

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GD
Platform Engineering Manager at a computer software company with 501-1,000 employees

Sometimes what a customer sees as a need for improvement could be incorrect sizing or a result of a specific deployment. So usually, the things we want are a more frequent sampling of the various metrics and the like.

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CB
Database Systems Admin at a healthcare company with 1,001-5,000 employees

Between the previous version and this one, they should keep going with the improvements in how intuitive it is, streamline it more, and keep going with that notion.

If possible, for the medical industry, I would like to see it work with Epic, being able to focus in on Epic during the installation and have it move right into the Epic role. That would be great.

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it_user730278 - PeerSpot reviewer
Virtualization Engineer at Moraine park technical college

Monitoring our vSAN environment still seems to be touch and go. It doesn't always report correctly on that.

What would be helpful is more intuitive troubleshooting or more intuitive messages. Some of the messages that you see really don't make sense. When you start diving in to them, it gets better, but a lot of times there is still a lot of lack of clarity. For example, where do I go to try to figure out exactly what is causing this? Something a little more solid, maybe even link it to some KBs or that that might be related.

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it_user730194 - PeerSpot reviewer
Analyst with 10,001+ employees

I think the dev ops for Horizon need improvement.

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it_user730362 - PeerSpot reviewer
Senior VMware Engineer at Credigy

I haven't touched all the features that it offers as of date. If they can make the automation a little easier because we have tried a couple of things and have realized that you have to go through a lot of scripts and adapters for its configuration. So, if it can be a little easier, that'll be better.

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it_user730392 - PeerSpot reviewer
Senior systems architect at Byte ideas and solutions

It does eat up a lot of the CPU cycles, I will say that this is actually a general complaint about a lot of the VMware software that I use. I love VMware, but one of my complaints is that a lot of the application servers such as vCenter, vRealize, the operations manager, etc. eat up a lot of the CPU cycles and memory cycles, especially if you have any kind of large database. I would like to see some more optimization there.

I'm sure that other people have a laundry list of the improvements. Since I'm a consultant/an implementation/immigration guy, I think it does what I need it to do. I use it for its predictive analysis basically.

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it_user730377 - PeerSpot reviewer
VP at a consultancy with 1,001-5,000 employees

Frankly, the predictive DRS was one such feature that needs improvement and proactive HA was another. I think we need more integration points between the IT Center to the Service Point which I don't think is a straightforward exercise. I think they also need to focus on the IT SNMP so that the integration is more seamless.

The navigation tool reporting and the way we create reports could also improve. We're good engineers, so I don't think that should be a problem, at least not for us. We have great dashboards and the reporting structure is pretty good.

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it_user730212 - PeerSpot reviewer
VMware Administrator at a tech company with 10,001+ employees

I can't think of any, really. We've run into a some small issues with our storage, but I don't believe it's because of the storage. It's because of some issues we have in a couple of our datacenters.

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it_user509076 - PeerSpot reviewer
Support Services Manager at a local government with 1,001-5,000 employees

Feature-wise, I don't know that I'm looking for any more features. What I would need more help with is establishing the correct baselines and that's something that's very subjective, based on each individual company. From my perspective, that's something I could use some help with; making sure I get the baseline set correctly. If you just take the out-of-the-box settings and an alert goes off because you have a certain disk latency, is that really a problem? Is that the correct level for your organization? The out-of-the-box settings might not be the best for your environment. I would think each organization would need to develop its own baseline, and that can be the trickiest part. Sometimes, you need a little guidance with that. You kind of have an idea of what is bad, but sometimes it needs to be a little more tight. Maybe they could offer a questionnaire or some sheet that I can go through that will help me establish what might be the current baselines for me. Something like that.

I'd also like to see a mobile interface. I don't know if later versions offer it, because we're on 5.5. I guess some of their guys are working on it, so it very well could be in later versions, but a mobile interface is something I can see as being beneficial.

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it_user509265 - PeerSpot reviewer
Systems Engineer 3 - Virtualization and x86 Platforms at a healthcare company with 1,001-5,000 employees

This is a difficult area to address because I'm not using it much anymore. I don't know. A lot of the big areas for improvement, they've already addressed with six; the ability to integrate with vRealize Orchestrator, adding some automation to it.

Some of the thresholds and what not are a little tricky to set up, and that's where we're struggling right now; our operations team isn't really managing those properly. Right now, I don't even know if they have a process to set up the thresholds anymore. Basically, they are just relying on the out-of-the-box setup. Every time they come to me and say, "We've got these alerts that are red," I say, "Did you actually validate that it's a problem?" Nine times out of ten, it's not. It's just out of the norm, and they don't really understand that.

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it_user509079 - PeerSpot reviewer
Software Engineer with 1,001-5,000 employees

Previously, I was with a managed service provider and it would have been awesome if we had been able to do it as a managed service for people with multitenancy. I kind of hacked it into Log Insight; I wasn't really able to do it with vRealize Operations Manager, but that would be really big for us; would have been really big for us when I was doing that.

In my current deployment, container monitoring is an area with room for improvement: Docker, Swarm, Kubernetes, Mesos, whatever it's going to be, whatever anybody's going to use; just being able to monitor the Linux container ecosystem, resource utilization, contention, etc.

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it_user509052 - PeerSpot reviewer
Network Server Analyst at a healthcare company with 1,001-5,000 employees

Personally, I’d like to see improvement in its usability. As an IT professional, we're tasked with having to jump between various platforms. A tool like vCOPS, from my experience, requires a little bit of a higher learning curve. I believe they can work on that. For example, with reporting, it does a whole bunch more stuff that we don't even use it for right now. You have to put time in to learn all of that, such as creating the dashboards, all the widgets and so on. It's a high learning curve at first, and difficult to learn. You have to put in a lot of time with it. That could take years for some people at their company.

I would like to have the ability where, for example, you bring up clients into your environment for the first time. There should be an option to have all the alerts go into that. You turn the alerts off in vCenter and have them go through vCOPS. That would be a big help for me, personally.

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SP
System Engineer with 1,001-5,000 employees

I would like to see a better interface, something that's more intuitive, one dashboard that shows everything I want to see on. The dashboards that come with it are focused on certain things that aren't the big picture. I'd like a dashboard that does everything faster and also a faster web interface.

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MJ
IT Specialist at Experian

I would like to see them update the format of the catalog in a different way. There's no option in a lot of the contents for the virtual machine blueprints to change the view.

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RM
Data Center Engineer at a pharma/biotech company with 1,001-5,000 employees

We do not find this solution to be user-friendly. There's still a lot of work that needs to be done and a lot of work has to go into getting the graphs right. It's not a "plug and play" type of thing. You really have to put in a lot of work. You always have to be aware of what's going on within the machines. It needs to be improved from end-to-end. 

I would like to see more visibility into the machine's working and an easier way to find out what the workings are. There are agents but they're tricky. I would like to see something more agent-less. 

I have rated this solution an eight because it's at an excellent level but it's still lacking on the end-to-end side. It has gotten better, visually, but it's still not quite there. It's clunky looking and they could have done a lot better with the interface. 

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MM
Managing Director at Vleet GmbH

We would like the return of the additional partner marketplaces, like DataCore. My customers miss the integration to DataCore.

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SC
IT Specialist at a aerospace/defense firm with 1,001-5,000 employees

Regarding the tool itself, in terms of vRealize, there are a lot of different functions. So that is definitely a learning curve within itself. Out of all of the tools that VMware provides, I think vRealize is probably one of the more challenging tools.

Also, with VxRail 6.0 that we've been using, and working with vCenter or vSphere 6.5, we have seen bugs that are a challenge to working within the environment. We've seen issues with things within the graphical user interface. There are browser compatibility issues that can make it difficult to manage the system itself. We're still learning whether this an issue related to the browser or an issue related to vCenter.

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JC
Virtualization System Engineer at a energy/utilities company with 10,001+ employees

One of the most valuable features was the cluster modeling, but they took that away. That's why I rated it a seven out of 10. They keep saying that it's going to be back in the next release and that's what we're looking for. We really want that back.

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RM
Team Lead, Systems Engineering at a healthcare company with 5,001-10,000 employees

It needs dashboards that we can present at the executive level. The GUI, overall, could be better.

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it_user746718 - PeerSpot reviewer
System Admin at a comms service provider with 1,001-5,000 employees

Maybe to get a little bit more granular with storage and i-apps.

Also, some of the configuration settings are a little bit overwhelming to try and understand all of the implications and ramifications of what they do, so something not quite too intense to configure initially.

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it_user730476 - PeerSpot reviewer
Service Storage Cloud Solutions at a pharma/biotech company with 1,001-5,000 employees

The password changes: One of the drawbacks I hear from the portability side is the number of passwords it takes to keep it up and running. Limit the number of passwords to keep it up and running.

The GUI could be improved. There's a lot of clicking around to get to stuff at times, but it's pretty good.

Also, make it easier to upgrade.

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it_user730455 - PeerSpot reviewer
Network Engineer at a security firm with 51-200 employees

I don't think I have enough experience to be able to answer this question fully. Maybe some easier ways of getting some of the NSX monitoring products. It wasn't obvious how it was tied into NSX, and how it was usable at first. It took a couple days of looking at it, and configuring it, and toying with it to get it. I'd be in favor of that being a little easier.

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it_user730128 - PeerSpot reviewer
Manager it at Tech elecon

The dashboard which provides the information; if it could be like Salesforce, that kind of dashboard. Because what I end up having to do a lot of drill downs into each and every inventory to detect the issues. So if I could have all the issues on one dashboard and the rest in another one it would make my life easier.

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it_user730164 - PeerSpot reviewer
Senior Systems Engineer at a retailer with 10,001+ employees

The UI needs to be made more user-friendly.

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it_user730398 - PeerSpot reviewer
Technology Manager at a energy/utilities company with 201-500 employees

I don't know if there's a way to e-mail alerts from it. We always have to go look into it. We have other monitoring solutions that will e-mail our whole team, or text them if there's a critical alert. I don't know if vRealize has that capability, because I know we're not getting alerts from it. We just go and look every morning.

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it_user730287 - PeerSpot reviewer
Senior IT Architect Analysts with 10,001+ employees

Better artificial intelligence (AI) as far as its ability to give suggestions over precise mediums and those types of things.

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it_user730149 - PeerSpot reviewer
Data Center Systems Engineer at a financial services firm with 1,001-5,000 employees

Easier management and it should be more user-friendly. When you look at it, and you see a lot of badges, you think, "Oh my god, that looks terrible." But it's really not, they just need to make it easier to read, a better UI.

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it_user683244 - PeerSpot reviewer
Lead Virtualization Engineer at a wholesaler/distributor with 10,001+ employees

I definitely would like to see the development of dashboards not requiringe a PhD. There's so much data in there. There's so many knobs and things you can turn, that's all great and all, but just to get the basic data that I think is usable, and to build an easy to use dashboard, could be simplified. More of a drag and drop type model, without having to dig into things for correlations.

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it_user509115 - PeerSpot reviewer
Manager - Virtulization & Storage Management at a energy/utilities company with 1,001-5,000 employees

I'd like to see more granular reporting; the ability to simplify the reporting and being able to create the reports. There's a lot there, but when you dive down in there, I’d like to be able to break it out different ways. It’s been a challenge being able to train my folks to be able to get me the information that I want, so they can build those reports out.

The reports are usable, readable for the most part, but it's difficult to get my guys to be able to build the reports correctly, based on what I'm looking for. It seems like my requirements and the data mart can only go so far.

As far as the UI – for me, personally, accessing it because I don’t access it a lot – I feel like the usability could be a little bit better. They could streamline that a little bit better.

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it_user509166 - PeerSpot reviewer
Infrastructure Engineer at State of Michigan

They need to start including more compliance stuff, more granular compliance checks. For example, they're adding the 6.0 hardening guide, but my own compliance requirements are much more detailed than that. For our state government, we have to meet all kinds of regulatory requirements. Basically, I need a full view into all of the configurations and settings, so we can run compliance against a much wider swath of settings and configurations.

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it_user509094 - PeerSpot reviewer
Sr. Systems Administrator at a energy/utilities company with 1,001-5,000 employees

Some of the areas that we have run into issues with are the upgrades, sometimes. We've had a few issues with that and had to work with support with that before.

I think managing the size, the sizing of the actually product itself can be improved. Several times, we had to go back and reevaluate how we had sized the environment.

The only other thing would be to make it easier for our end users to consume the data. Sometimes we've had to do a lot to try to customize dashboards; we spent a lot of time on that. If they develop ways to make that a little bit easier, so we can make it a little simpler for our users.

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it_user509118 - PeerSpot reviewer
Director of Information Technology at a religious institution with 51-200 employees

I would like to see some better dashboards, overall dashboards. There are a lot of dashboards – easily more than 20 canned ones – and I’d like to see something that encapsulates everything into an easier interface to look at from a 30,000-foot view.

I would like to see them do something about the complexity of the reporting mechanisms. It's not just for anybody. You've got to get in there and roll up your sleeves. I learned by doing just that: rolling up my sleeves, getting in there, reading documentation and so on.

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it_user509106 - PeerSpot reviewer
VMware Team Lead - Walt Disney Account at a tech services company with 10,001+ employees

Something that I have talked to them about is communication. We have a lot of issues that end up going to VMware engineering, and I would like them to improve communication from engineering, rather than having our SR just sit there with no communication or update at all. Occasionally we'll get a response e-mail saying engineering still has it, that they're working on it. It would be nice to have engineering come back and say, this is what we're working on specifically. Maybe an ETA for a patch, or something like that. That's one of my biggest complaints.

We had an issue a couple weeks ago, opened the case and the person never responded. I escalated twice and we finally got a call back the day I provided this review. When we did get a call back, we got a call back from a level one. Most of us are level three status; when they call us back, they should be giving us somebody who's above our level rather than somebody who's going to ask us the same questions of possible resolutions that we've already tried. We were still waiting to fix that problem as far as I know from my e-mail contact an hour before I provided this review.

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it_user509151 - PeerSpot reviewer
Team Leader IT Services VMware with 501-1,000 employees

Compared to, maybe, an easy-to-use solution such as Veeam, I think the user interface could get a bit more responsive. For the users that are not familiar with VMware, it should be more focused, to give them a better quick start, so that they get faster into the product and see the positive things faster. Make troubleshooting easier. There is a lot of information; make it even simpler for the user.

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it_user509172 - PeerSpot reviewer
Systems Engineer at UF Health

Even though we don't have the full license for the full vRealize automation and some automation is already built in, I’d like to see them expand that and make it a little easier to use.

Also, it is very CPU intensive. It's hitting the storage, or I guess more storage. Our storage admins are always complaining it's one of the most utilized virtual machines out there. They're saying it's just as high as any of our big databases. If they could improve the performance, so our storage guys will quit complaining about the usage on the data storage. They're saying the virtual machine is probably using more IOPS than almost every other virtual machine in the environment. It's constantly checking the environment.

I think the learning curve on setting it up could be improved; it takes a while to understand it. I wouldn't say I’ve mastered it at all. I'm still working on it. If you really want to get into the automation portion, you've got to learn a lot of Python and things like that, because that's what it's using underneath.

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it_user509235 - PeerSpot reviewer
IT Systems Team Lead at Interstates

I'd like a little bit more usability out of the foundation level, because our customers say it's really small. So it's hard to justify going up to that next level.

One of the biggest areas with room for improvement is more automated reports, so I don't have to send technicians in to get them.

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it_user509205 - PeerSpot reviewer
Sr System Admin at City of Miami Beach

When it finds a problem, the product currently provides certain solutions for you to implement to resolve the problem. It might be nice to have a trigger that would actually implement that solution directly into the VMware or into the WM itself; an action.

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it_user509196 - PeerSpot reviewer
Virtualization Engineer at Take-Two Interactive Software, Inc.

I would like more alarm notification improvements; that's something that I would like to see. In comparison with technologies that are the competition, that would be something nice to see.

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it_user509178 - PeerSpot reviewer
Global Infrastructure Architect at a tech services company with 5,001-10,000 employees

I think there's always room to grow.

I'd like to see better integration between the tools, such as login sites. Having to go between the two of them is kind of a pain. It would be nice if you could kind of pull those up in between; or stay in one tool would be really nice. I'd really like to see some of the metrics and stuff that we get from vROps show up in vCenter as well.

The learning curve on some of the dashboards and similar items could be a bit more intuitive; getting the policies and similar items tuned out. It would be nice to be a little bit easier.

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it_user509286 - PeerSpot reviewer
Practice Group Leader: Data Center, (DC) at a tech services company with 51-200 employees

I would like to see a rewrite of the database; a rewrite of the underlying supporting infrastructure.

It should be able to capture historical in-guest metrics for VDI. Currently, it has a limited set of data that it can keep over time, which is challenging when trying to support an organization long-term.

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it_user509055 - PeerSpot reviewer
Director of IT Global Voice and Data Networks at a energy/utilities company with 5,001-10,000 employees

It's getting the visibility for all the different layers. From the application team to the infrastructure team, they need visibility into the operation of the environment, and driving that visibility and troubleshooting to what we call "fell fast" – “fell fast” and recover, or back out and recover. Giving us that capability in alerting and mechanisms, which is not there now.

We deployed Vblock 720s, and I’d like vROps to further integrate with them. I know it pulls the data from Vision, but further integration of Vision would be really good.

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MS
Systems Engineer at Datafox

We don't find this solution to be user-friendly. If you want to use integrated features then it is quite easy, but if you want to use it for a specific metrics model or monitor then it starts becoming more complicated. If you want to create different networks then it's quite complex. 

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NP
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees

The room for improvement is in the definition of the metrics. There are millions of metrics inside the solution, but there is no documentation from VMware for what those exact metrics are. That is a trouble point at times.

We have started to do containers and I would like to see a feature to monitor our container infrastructure. If we can do our monitoring and performance troubleshooting of them through the same tool, that would be a nice-to-have.

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DW
Systems Engineer at 14 West

One of my biggest complaints is that I wish there was a better, consolidated dashboard on the landing page when you first log in. You have to fine tune it and customize it a bit more than I'd like. I don't know if it's hard for them to determine what people generally want to see on a home dashboard screen, but it could be improved.

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it_user730302 - PeerSpot reviewer
IT Assistant Director at Maryland transportation authority

If it was cheaper, we wouldn't be sad! We'd prefer if it cost less money to maintain or purchase.

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it_user509199 - PeerSpot reviewer
Solution Support Manager at Mastersystem

The product is really quite solid. For example, I think the UI is okay. It is easy to read. It's intuitive; you don't have to know all the technical stuff. When you drill down, you have to really know some stuff. I’d like it to be easier to drill down.

I also would like to see integration with BMC.

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it_user509037 - PeerSpot reviewer
Manager, Systems Administration at a financial services firm with 501-1,000 employees

I would like it to be a little bit easier to do some things to make dashboards, or it might just be my ignorance of the product. I feel like I know a lot, but there's so much more. I would like more wizards to be able to do some of the simpler things, and to try and make it speed up. I'm looking forward to it. We're going to start installing some of the plug-ins and doing some other monitoring. I would like this tool to take over all of our monitoring. We have SiteScope, we have Nagios; we have all of these things.

Another thing I would like is the ability to see inside Linux guest OS without Attunity or something like that, or the ingenuity that you need to have with that.

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VC
Senior System Engineer at a computer software company with 51-200 employees

I would like to see them implement multi-tenancy on the product itself and the option to manage it in one team. At the moment some of the objects are only available to one user and I'd like for it to be available to the whole team. 

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MR
Cloud Specialist

I rated this solution an eight and not a ten because we work to give a multi-tenant product to our customers and vROps doesn't meet our needs.

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JM
System Architect at Nejvyšší kontrolní úřad

It is sometimes quite hard to use. If I need details, there is a huge amount of information that I need to review. It isn't a three-click solution.

We would like better integration with other systems (e.g., Zabbix). We would also like to increase our network monitoring in one place.

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KP
Infrastructure Manager at a non-tech company with 1,001-5,000 employees

I would like more application dashboards to be available.

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DH
Technical Analyst at a comms service provider with 1,001-5,000 employees

There are some nagging little things. For example, if you want to automate the resizing of machines, you should be able to schedule it, so it happens at two in the morning instead of right now, because if you do it in the middle of a workday that's a big no-no. Who wants to get up at two in the morning to press that button? Automation should be a bit more intuitive.

They got rid of the badges largely. That was good. 

The customization of reports isn't as great as I would like to see it. There are some canned ones. 

The other thing is there should be a way so a business unit can actually login to it. They should be able customize the view as a business unit or application owner better than they can today. vROps gives people too much information. It's creating headaches for management by answering too many questions. We need to give the people the the right amount of information. They should be able to look at their own applications and hardware. They would feel a lot more comfortable with VMware if they could do this, because it gives them a little bit of influence and control, even though we're the ones with the keys to the castle.

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DG
Information Technology Specialist at a government with 10,001+ employees

In terms of user-friendliness, there are a lot of areas that take a lot of time to research and figure out what the information is actually telling me, so that I know how to better use the product and troubleshoot issues that I see. It would be nice if they could fine-tune the user interface a little bit.

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CO
System Administrator at a comms service provider with 10,001+ employees

One thing I mentioned when speaking with the engineers is that we'd like to get more granular reporting. We'd like to see more real-time reporting on the application-process level. Right now, we don't get that. For example, if I have a VM that's spiking up on memory or CPU, I can't really drill down to the application level and say, "Hey, I have IE that's spiking due to the user's streaming of video and that's affecting their entire session." vROps doesn't do that. The engineers tell me there are a couple of other tools that we will be able to utilize. But hopefully, that is something that could be packaged together, contained within vROps, as opposed to having us to go to a third-party.

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it_user730350 - PeerSpot reviewer
Technical Manager at Atos

Probably, there needs to be some sort of improvement in terms of the costing. Also, if they can integrate the VMware's IT Business Management (ITBM) module with vROps that could help us a better.

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it_user385554 - PeerSpot reviewer
Systems Engineer at a healthcare company with 1,001-5,000 employees

We are upgrading the solution now, so we would like the alerting piece to be a little bit easier in the next version.

Some of the metrics of their recordings are a little confusing and hard to figure out (what exactly what they're telling you).

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it_user730410 - PeerSpot reviewer
IT Manager at Robert bosch

Right now, we're evaluating vROPS version 6., i.e, on the VSAN side, so hopefully, the solution/features that we are looking for are being offered in the future releases that were done this week.

We are looking for more features from the dashboard point of view, i.e., being able to have a little more visibility as to what's going on at the back-end. I think based on what I saw in the conference, there are dashboard capabilities being available, and a lot of the other modules are tied better together. From our point of view, that will be a better improvement.

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it_user509103 - PeerSpot reviewer
Manager, Systems Integration at a media company with 51-200 employees

There's room for improvement; it's really good. Again, it's very powerful, but it's difficult to harness that power, and there's a lot of room for improvement there. They could improve the licensing and the expense, too.

In a vROps session at a recent conference, I heard they're trying to make it a little simpler, because when you first install it, it's very overwhelming. It's one of those products that's very, very powerful, but getting to a place where you can harness that power, there's a pretty steep learning curve. Doing custom dashboards and making things look simpler are not easy to do, compared to some other products. At my previous employer, we used VM1, which is a competitor, and I know there are other competitors such as VMTurbo; there are all kinds of other ones that do it. I guess those other solutions went more towards the ease-of-use side and less towards the power; the getting-into-everything side.

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it_user509085 - PeerSpot reviewer
Data Center Manager at WSSC (Washington Suburban Sanitary Commission)

Clean up the dashboard; I need all the information right there, a high-level overview of everything. In the newer version, it's better. In the previous version, it wasn't.

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it_user509121 - PeerSpot reviewer
System Administrator III at a healthcare company with 1,001-5,000 employees

It is somewhat not as user friendly as I think it could be. With configuring custom reports, custom dashboards, sometimes there can be a lot involved, where I wish it would be a little easier.

Also, I’d like more canned reports. Some of the reports are nice in some of the features, but I’d like more customizable reports. For example, if we have a group of VMs and we want to just get a simple report or a more complex report, to me, there are too many steps to get that done.

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Andre Taborda - PeerSpot reviewer
Infrastructure architect at Digital14 UAE

In the next release, vROps should add integration with Apache OpenStack.

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it_user925152 - PeerSpot reviewer
Senior Technical Architect at a healthcare company with 5,001-10,000 employees

I used to use the old version, and I liked the old version before it was rebranded. The interface was more intuitive, it was more familiar with traditional vSphere client type interfaces. When I deployed the most recent version, I logged in and I was shocked that I didn't know where to go to do what I wanted to do. The whole interface is an information overload, it just bombards me with messages, warnings, and alerts. When I follow through on the majority of these messages, I realize that I'm really just wasting time because they're not real problems.

There's a time to live metric that keeps flashing all the time saying things like "Your cluster is only going to have 45 days left before this resource is going to run out." It's not true. It simply doesn't happen. We could run our clusters with these warnings for another two years. I'm not happy with that. I don't want to be warned just because one VM deviates a little bit from what it would be doing on a normal basis. I'll only want to be alerted when that specific VM causes a genuine problem within the physical infrastructure, where it's going to create some sort of bottleneck of performance for a larger number of VMs collectively. There's x amount of bandwidth on a physical network interface card as the traffic flows over it. It's not really ever gonna be a bottleneck until that card itself becomes saturated. I don't want to see an alert about a VM that's running over a network card when the card itself isn't saturated. 

These are things that bother me about the product: information overload, too many warnings that are false alerts. After a while, when I see these things all the time I don't want to act on anything anymore. I don't want to log into the product because I know that when I log into it I'm going to see too much stuff that's just going to waste my time.

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ZM
Cloud Architect at IBM

This product, of course, has room for improvement. A feature that I would like to see is one that allows you to deploy clusters within multiple geo-locations. At this point, this is not supported and I think it would be really nice to have clusters across two data centers in scenarios when you have storage vSAN.

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CW
Service Systems Engineer at a healthcare company with 501-1,000 employees

I would like to see improvements in managing within a single cluster - managing DRS a lot better as far as utilization of each host goes, within a single cluster. That would make it comparable to VMTurbo (Turbonomic). That has that feature where you can also manage it within a single cluster, move workloads around to balance out the hosts.

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it_user730143 - PeerSpot reviewer
Systems Admin at a healthcare company with 10,001+ employees

There may be some features I haven't found yet; there are a lot of things in there. Perhaps some tighter integration with the upgrade manager would be helpful.

I also have some questions about the storage utilization and the expenses with that.

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it_user730125 - PeerSpot reviewer
Systems Engineer at a university with 10,001+ employees

I would like to see improvements in reporting. I would like it to be more customized. More templates would also be beneficial.

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it_user730230 - PeerSpot reviewer
Systems Engineer at a tech services company with 1,001-5,000 employees

Some of the improvements are related to the better user management. For example, there is need to see better tie-ins to the AD or to open the LDAP framework, so that we can actually have our main users logging in using the centralized authentication instead of having to set-up the users.

The dashboards are pretty configurable at this point, but possibly some more knobs are required to turn in terms of being able to look at the troubleshooting of the workloads at scale, and how to solve some of those scalability gaps.

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it_user730170 - PeerSpot reviewer
Senior Systems Engineer at a healthcare company with 1,001-5,000 employees

A cleaner UI is needed. The user interface is very rigid.

The stability and user interface are horrible.

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it_user730182 - PeerSpot reviewer
Director Of Cloud Product Engineering at a media company with 10,001+ employees

There's room for improvement in the upgrade process. It always becomes a bit of a challenge, and the one big thing for us is we have no means of creating a CICD upgrade process for it. Somebody's got to download bits, click buttons, etc. until you get to the final stage. I'd like to see it fully-automated so that we don't have to mess around with manual tasks. It can take anywhere from two days to a week to complete the upgrade.

Also, the interface is very busy. It's complicated. It's tough for people. I can't tell my management to go log in and find something. You really have to drill in and click deep, so a lot of what we do is pull metrics out and put them in other dashboards, just so they're meaningful for us. If there was a means of doing that, it would be a better solution. Though it's definitely getting better over time.

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it_user730236 - PeerSpot reviewer
Delivery Consultant at One enterprise solutions

We would like it to connect to other third-party products. We monitor some Cisco switches, and we are also looking for some storage. At the moment we only use it for EMC.

Sometimes it's very difficult to browse between different components. I'm looking at the latency and it's difficult to figure out which data store was related to that latency. That was one problem I figured out, so linking different components would be helpful.

I would also like to see more automation.

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it_user730335 - PeerSpot reviewer
Platform Architect at Hpm networks

Right now, it pretty much handles itself so it's hard to say. I can't really speak to anything that I would want to change in it right now. One of my operation guys might have a different aspect take on it.

I won't give VMware a 10 out of 10 because we don't want them to stop innovating.

The only thing I would say, and it has nothing to do with the product, it has more to do with the releases. If we could get the release of the reports when we do our assessments to also coincide with the release of the next product. That might be a little something that we could do. For example, 6.5 is out with the list of canned reports. 6.6 comes out but we have to wait on the reports for that. It's minor but it would be nice to have. That would kick it up to a 9.2 out of 10.

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it_user730188 - PeerSpot reviewer
Vp Technology at a tech services company with 1,001-5,000 employees

One of the expectations would be to have third-party integrations, plug-ins like with Lumidor.

Also, alerting any potential violations in performance monitoring.

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it_user730401 - PeerSpot reviewer
NSX Engineer at Intelligent Decisions

I'd like to see more ease of creating dashboards. It seems that creating dashboards is more difficult than it probably could be; more of a wizard type of feel for creating dashboards for every single department.

In our environment, we have people who we don't want to see everything. We want them to see what they need to see, not everything else. It seems harder to create that. It's not like a GUI, where you can say, "I want this stuff in here, and this is what I want them to see."

When you see everything, you end up having way too much information. It's overload if you don't know what you're looking for. It would be helpful to be able to give management just enough for them to look at, or the SAN people, and not have to see every little thing.

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it_user730119 - PeerSpot reviewer
Senior Director

I'd like the GUI to be flashier. It's the one thing that's missing. It's very clunky, which is fine. It's functional. You don't need it to be flashy. The backend problems have been resolved for the most part. At least, I feel that they have.

There needs to be more training. Once I build this and hand it off to somebody else, there is a lack of training available.

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it_user730146 - PeerSpot reviewer
Manager System Integration

I would say it's slow. The version we have right now is pretty robust in the sense that after you've installed it, and it's been running for awhile - it has to run for at least thirty days or longer. Then, it really gives you back meaningful data.

What would I like to see enhanced? The only thing I don't like is I've actually had to set it up twice from the ground up. That can be annoying. But, other than that the data it's providing is very useful to us.

We set it up twice because we had major releases and we upgraded the vSphere environment. Quite a few releases and we didn't follow through with that part of the product, so it was behind. Therefore, to catch up, it was more advisable for us to start over.

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it_user509061 - PeerSpot reviewer
Virtualization Engineer at a healthcare company with 51-200 employees

Even though the set up was kind of straightforward, getting the lay of the land was at times kind of confusing; I don't know if that's an indictment on me or the software. There was documentation readily available, it just wasn't as intuitive as I thought it would be, straight out the box.

Other than that, I don't really know about specific areas with room for improvement because at this point, we are just scratching the surface of what it does, because we are a smaller shop. We just had a merger, so at the top of the year, we're going to be onloading, onboarding a lot of DRs and scaling pretty quickly. Then I'll be able to really take it for a test drive.

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it_user509127 - PeerSpot reviewer
Systems Administrator at a financial services firm with 1,001-5,000 employees

I like the improvement it did make, it looks like with 6. We just upgraded to 6 recently. It looks like it's a lot more integrated. I noticed when we first upgraded, you go to a VM and right there is the badge of the health of the VM and similar features. I guess it's more tightly integrated because I know that before, it was a different tab, so I like that.

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it_user509253 - PeerSpot reviewer
Infrastructure Architect at a tech services company with 501-1,000 employees

I’d like to see the ability to monitor more stuff we’re actually looking at vROps to pull in data from. I guess there is already a lot of stuff it can capture, but I’m actually pushing to use vROps as our managers’ manager. I’d like to pull data from SCOM, Windows, SQL, Oracle and all those kinds of things, and use vROps as our primary dashboard, as our MOM, basically.

I’m looking for broader support, and also like we talked about in the VMworld session, the ability to use the analytics within vROps to actually trigger events to possibly alleviate performance issues before without requiring manual intervention. Obviously, the further we go along this SDDC journey, the more important it is to automate and not have your guys doing it. vROps could suggest this server is starved for storage. It already knows that. Why do I need to have somebody go in and look and try and find a spot, when vROps already knows, has the analytics to probably find a better spot for it than the tech would, right?

The automation piece will be big for us. Then getting into the cross site, cross cluster discussion is neat because I didn’t even know they were looking at that. There is kind of a future state. It’s already got me rethinking how we build our clusters. We might have some more flexibility with how we build clusters because traditionally; we’ve built clusters around planning for DRS to handle some of that workload movement. Within a cluster, we’ve had to do a fair amount of, I don't know, due diligence to make sure that we had the right workloads in the right spots. DRS being able to look into that cross site, cross cluster is a cool feature. I’m looking forward to that.

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it_user509028 - PeerSpot reviewer
Information Systems Technology Engineer at a local government with 1,001-5,000 employees

I'd like to see some more options with outage times, where you can set different parameters. It seems like you can only set one right now, so you have to make all these groups and do some workarounds. It would be nicer if they made that easier.

The maintenance windows items were kind of painful. Group management is a little cumbersome. I just really wish I could say, "I have outages four times a month, and this is what they are." Right now, you can only say, "I have one outage." In order to have more outages, I have to have four groups, each with different outages. It's a whole ordeal.

Dealing with the technical support the first time for that internal CA certificate, was quite painful. Once we figured it out, it was easy, but I kind of wish they had documentation on how to do it, rather than the solution being call technical support and they'll walk you through it. That's why I have not given it a higher rating.

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it_user509259 - PeerSpot reviewer
Tech Specialist at a healthcare company with 1,001-5,000 employees

I guess the biggest improvement might be some user interface improvements with speed. Also, some of the dashboards that are built-in are not as useful as I'd like. For some of the recommendations, the way the recommendations are made is not real straightforward. For instance, if it's going to tell you that you need some more CPU or memory for a VM, it's not always really easy to see exactly what it's recommending right off the bat.

I haven’t given it a perfect rating because of issues with a couple of the previous installs. We had an issue where the server just stopped responding and we ended up having to reinstall it, which is easy enough, but you lose the history. It's not something I want to do; reinstall vROps.

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MS
Consultant at Sureskills

I would like to see improvement from the application layer. They have add-ons for SQL and Exchange. It would be nice to see some additional application support being developed further down the line.

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DD
Systems Engineer at a tech services company with 1,001-5,000 employees

I would like to see them add a little bit more functionality and the ability to create more dashboards.

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CT
Network Engineer at a insurance company with 201-500 employees

If I had used it a little bit more I would have a bit more feedback on additional features, but right now I'm just trying to digest all that information. It's great at providing information but to the point where it can be overwhelming sometimes. The reports are a little bit too much if you don't set them right. You just keep getting report, after report, after report.

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CW
IT Manager at a consumer goods company with 201-500 employees

One thing I don't like is that all the scales are self-referencing. So when I get a "one," is that one out of ten, one out of a hundred? I don't know. So I can say these servers are performing ten times better than that server but I don't know where the scale goes.

Also, the first "20 percent" of it is user-friendly, that quick, "fix this." The first level is easy, but to really dig down and get more information out of it, it gets beyond the scope of time that I have to put into it. A lot of it is that it indicates: "And there is a problem," and not all of those problems are autofix. And that's where I get stuck: "Oh there's a problem." It doesn't always give me the information to go fix it.

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SS
Analyst at a comms service provider with 10,001+ employees

I would like to see more features, especially in the way of Flash to HTML5.

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it_user746748 - PeerSpot reviewer
Systems Admin at Turnitin

We have an Enterprise Plus license, so there's a long list of stuff that you get with the Enterprise Plus license, and I'd like to see a better integration of all the vRealize components. For example, I was trying to give vRealize Orchestrator a try, and I kept looking at the documentation for vRealize Automation, not knowing that they were completely different products. So, I installed vRealize Orchestrator. Then I went out and asked the expert session, and he talked me into installing vRealize Automation/vRealize Operations. It would be nice to have a 10,000 foot view of what vRealize actually means.

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it_user730437 - PeerSpot reviewer
System Admin at a healthcare company with 1,001-5,000 employees

We're using the standard version, not the advanced. I think some of the features that I'm interested in are in the advanced and we just haven't gone to that yet.

I'd like to be able to do more customization. With the standard, I have to use out-of-the-box reports, dashboards, etc. With advanced, you can do more customization.

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it_user730383 - PeerSpot reviewer
Network Server Analyst Senior

My number one request personally would be self-healing. So if there is an issue with the appliance, we should alerted and it should be clear as day. When you log in you get all these dashboards, everything looks really cool. But those dashboards don't do us any good if the health of the appliance is not 100%. So, if there are health issues with it, or it's not collecting data, it should self-heal. Or if the data is filling up on the disk, we need to know that and be able to click a button and say, "Do something about it," or "Give us step by step instructions on what to do to add a disk."

I think they could also work on the infrastructure a little bit.

It's highly customizable but it's hard to learn it. You have to be in there every day to really get the best use out of it. The nature of our organization is that my team kind is in charge of it but it really shouldn't be my team. It should be a monitoring performance type of team or operations team that owns it so that they can put the time in and create the proper dashboards. At the end of the day, they are going to be looking at those dashboards, not us.

So the ease of use: If you're not a vROps guy from the beginning, it's a high learning curve. It comes out of the box with all these settings, that is where training comes in. I know they offer courses for that. But I think the solution should be more natural in getting to know it.

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it_user730374 - PeerSpot reviewer
Systems Analyst at Hospital sisters health system

Price could be cheaper. I would like it to be able to project into vCenter the information that we're seeing inside of vROps. It'd be nice if we didn't always have to go into the vROps webpage in order to see the more in-depth info. Obviously pushing that into vCenter comes with performance issues with the vCenter web, so I understand why it's not always been there but it would be nice.

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it_user509277 - PeerSpot reviewer
Manager of Virtualization at a media company with 1,001-5,000 employees

There are a lot more improvements that need to be done with the product. They've advanced from the last version, but there are many more things that should be there, and they're not. And they seem to be working on it, but until they get those things done, and I guess reduce the complexity of getting the system actually set up. As far as the initial setup, it is extremely easy, but then to configure and tailor it for your environment is very complex. Until they streamline that, I couldn't rate it any higher.

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it_user509202 - PeerSpot reviewer
Systems Engineer at ESET North America

I'd probably like to see a little bit more detail when you go through the drill-down menus, in regards to stats, and maybe the way the data is arranged could be a little bit more cosmetically appealing.

Also, compared to other software that I've used, it could be a little bit more streamlined in regards to the user interface, and the granularity of the data it provides could be increased a little bit more.

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it_user509250 - PeerSpot reviewer
Systems Engineer at a healthcare company with 501-1,000 employees

I don't know about room for improvement. Maybe have it be a little bit more user friendly because even though I know where to go to change certain thresholds and everything, my co-workers - who don't really work on it - they just log in, look at the color, is it green or red, and that's about it. It's pretty simple to use right now, but maybe because I haven't had time to look at it. Trying to get all of the features configured right for our company could be easier. I don't know if there is a way, though, because there are a lot of features available on vROps.

My rating would probably be higher if they improved the ease of use. The numbers are really nice; and also the badges. It's great for management, but most of the other VMware tools I have are pretty easy to use. I can try to figure vROps out, but this one seems to be a little bit more complicated. It might just be me because I haven't had too much time to spend on that.

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it_user195402 - PeerSpot reviewer
Senior Cloud Engineer at a tech services company with 51-200 employees

I think the product covers all OS's and virtualization platforms. I would recommend that they need more focus on networking.

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OS
IT Manager at a tech services company with 51-200 employees

I want vROps to have wider compatibility with older hardware. In this country, many companies have older hardware, so sometimes we can't support all the newest features. Often the old hardware manages and hosts mission-critical applications, but we have trouble migrating to newer hardware that supports the latest features. 

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AN
Senior System Admin at IT-GRAD

I don't find this solution to be intuitive and user-friendly. It's a large and difficult product to learn. We need to search for more information.

I would like to see them add customizable dashboards and customized views. 

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SB
Lead Technical Architect with 1,001-5,000 employees

At times we find the solution to be intuitive and user-friendly. It's getting better. Version 6 was terrible but 7 is a lot better. There is still room for improvement. It needs to be a bit more intuitive.

I would like to see more integration between vRealize Operations, Log Insight, and Network Insight. It would be nice if they worked a bit better together.

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BV
Systems Engineer at a comms service provider with 501-1,000 employees

Some of the more advanced stuff takes a bit of time to dig into it. It takes a little longer to setup if you want really detailed stuff. They could make the learning curve smoother.

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MO
Senior Systems Administrator with 1,001-5,000 employees

It's reasonably intuitive and user-friendly. But because it's a very powerful product, there are a lot of details involved. There's no way to make that simple, as far as I'm concerned.

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it_user730242 - PeerSpot reviewer
Senior Server Analyst at a energy/utilities company with 501-1,000 employees

Streamline the dashboard and reports. I know currently when we customize those they tend to be a little bit complicated and they're not quite as intuitive as I'd like them to be. What I'd like to have happen is that even my managers be able to go in there and create themselves a report or order themselves a dashboard that they want to see, without having to request that from some of our more senior people. It's a little bit too difficult for them.

Its ease of deployment is pretty good, towards the higher end of the scale. Its ease of use is a little bit lacking, because of that complexity. It's not real intuitive. But its stability has been up at the top end of the scale.

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it_user730140 - PeerSpot reviewer
Infrastructure Engineer at a comms service provider with 501-1,000 employees

As far as VMware's perspective it's got everything I'd expect. One thing that is not ideal is that I actually have to buy a third-party plug-in for things like NetApp. But that's more on the NetApp and Lumidor side of things. It would be great if there was native integration with vROps, with those storage providers.

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it_user730191 - PeerSpot reviewer
System Architect at a tech company with 51-200 employees

I'm a very core systems admin guy, so what I would like to look at, when I see DRS migrations, it would be interesting to see why it really migrated. We have a dozen SATA as of today, but it would be really interesting to see what is the metric that Wireless Operations Manager used to initiate re-motions.

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it_user730407 - PeerSpot reviewer
Design Engineer at Adp

There should be a better database control, so that we are able to manage it a bit better.

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it_user730284 - PeerSpot reviewer
Manager Server and Storage Operations

I would like to see more integration with the login site and different tools. I don't have the understanding of how to take that input and feed it right back into vROps to achieve the right reporting and alert notifications. More tutorials and training would be useful.

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it_user184947 - PeerSpot reviewer
Sr. System Administrator at a tech company with 51-200 employees

I think, one of flaws is in its reporting, in that you can’t search, export or manipulate metrics relating to VM IOPS in a useful way, (version 5.6). VMware has revisited its product VCOPs and launched under the name vRealize Operations Manager, vRO. I still need to explore this product.

View full review »
GG
Advanced System Engineer at Amadeus S.A.S.

I wouldn't say that this solution is user-friendly. You need to know a lot of tricks to know how to use it. It's quite buggy and quite slow when it comes to loading.

They should improve on the speed, first of all, because it is slow to load and then you can't use it at all and you need to keep refreshing the browser. They can also improve the GUI, like the placement, some buttons here and there. In short, they should make it simple.

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RS
Systems Enginner with 5,001-10,000 employees

I would like the product to be more interoperable with other solutions: more hybrids.

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AM
Technical Specialist

In vCenter 6.7, there are themes. I would like to see that add to vRealize Operations as well. It is very nice.

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BO
Principal Technologist at QA Ltd

We would like better integration with the cloud because we use a multi-vendor cloud. We use AWS, which is fine, but we also use Azure and Google. We would like better plugins to those other two providers.

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AA
IT Specialist at a government with 10,001+ employees

I sure don't find the solution to be intuitive or user-friendly. It takes a lot of time to get familiar with the interface. You've got to spend a lot of time poking around there, it's not very user-friendly. There have been improvements over the versions but, even still, there is a pretty steep learning curve for the product, in my opinion. In the latest and greatest version, there has been quite a bit of a step up from the last version, as far as the user interface goes. They are making improvements. So that's positive.

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RR
VMware engineer at a healthcare company with 1,001-5,000 employees

It's a little bit scattered. I have to go through a lot of steps to get everything in one place. I would like it that if you click on one cluster, you get all the information from the host, VMs, whatever is there. Sometimes I have to go to different places to get the information.

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it_user746745 - PeerSpot reviewer
Infrastructure Architect

I would like to see a free offering. Cost is always a factor in any sort of line. Obviously, the value added is there and it's worth it.

The automation piece could be done simpler.

REST APIs: more REST API calls. It seems like all of the technologies are facilitating those calls back and forth. The more we can get inside vROps, the easier it's going to be to integrate other product lines with it as well.

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it_user730479 - PeerSpot reviewer
Technical Expert 3 at Atos

I'd like to see more of a cloud integration. Something which could work with the Cloud. In other words, a hybrid-type window pane, which you could manage both ways. Instead of having the hybrid cloud manager, have something similar for vROps.

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it_user730353 - PeerSpot reviewer
Senior Engineer at Cvent

With a little more smoothness to the application, as it can lag a bit at times. Although, I don't really find too many negatives with it.

For the next release, I would like to see the HA feature (should already be in the next release).

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it_user730251 - PeerSpot reviewer
Systems Engineer at a transportation company with 10,001+ employees

The advanced version could be more affordable, therefore giving us access to more advance features.

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it_user509073 - PeerSpot reviewer
Senior Systems Administrator at a engineering company with 1,001-5,000 employees

We don't use it as much as I'd like, mostly because it's a little too heavy for what we have time to do with. vROps works best when somebody has it open 24 hours a day, is sitting in front of it, actively monitoring the heat maps and everything that's going on, and has the time to adjust all of the policies, so that when your operation is normal, you don't have any alerts going on, and you don't have any heat maps going on. I don't have anywhere near that kind of time. I'm the administrator of not only our global vSphere environment, the 500 servers that operate in there, and all of our storage infrastructure that supports our MetroCluster. Actually trying to spend hours and hours defining policies to get others to shut off that I don't care about, is very cumbersome.

It already has so many features that I can't utilize, it's difficult for me to determine what’s missing.

For me, the biggest area is out-of-the-box ease of administration. There are a lot of features that are turned on constantly and a lot of metrics that they use that, instead of asking you what you'd like your baseline to be, there are assumptions that are made about what good baselines are. Then, you have to go back and change all of those baselines so that it works for your organization. It would be nicer for me if the process interviewed you when you first bring it up about what kind of metrics you'd like to see in the different clusters in your environment so that that first day when you turn it on, you're not flagged as 90% of your stuff is out of compliance.

We just went through the implementation of vROps 6.2. We were coming off of an older version. I've been working on it as much as I can for about the last three weeks, and we still have some 150-odd active alerts that I'm going to have to go write policies to shut those off. That's sort of the complication. There's nothing broken in our environment; these are not problem machines. It's just metrics that fall outside of what the vROps team thought would be optimal for our environment.

I'd certainly like to be able to get more than I'm getting out of it. It's not a limitation of what it can do, it's just a limitation of the cumbersomeness of the management. My company is mid-range-sized and there are huge companies that have multiple people that actually just work on vROps. That's not, I would think, the majority of vROps customers. I suspect there are more of us, more mid-range-sized companies. It's a valuable tool, but it does require a ton of administration for the size of the IT org that we have.

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it_user509043 - PeerSpot reviewer
Lead Specialist at a media company with 10,001+ employees

I definitely think some of the adapters could be enhanced.

When building out metrics, it would be better to have a more granular approach to that. Sometimes the metrics are all or nothing, and it would be better if you could adjust those to make it fit your particular needs better. On occasion, we can't even use some of the metrics because of the way our environment is set up; I can't turn it off for this pool and then have it on for this pool. It will give errors and then those errors don't mean anything. If you give errors that don't mean anything, then people stop listening to them and then bad things could happen. I would definitely like finer control of some of the metrics and how they work.

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it_user509274 - PeerSpot reviewer
Associate Consultant with 51-200 employees

There is something I haven't seen yet or maybe I just don't know a way of doing it. We can do some automation deploying DOVF, but it'll be even nicer if we can do automation for getting initially configured. I deploy a lot, so ways for me to automate deployment would be helpful.

Some of our clients use VM tags a lot, and another major improvement would be if we could dynamically create groups and policies in vROps that match the VM tags. If we could say something like, "Auto-import these 10 tags. Auto-create the groups of these 10 tags," that'd be amazing, because right now it's about five or six steps to create a tag for each one. It would be great if it could create a group for every single tag automatically for tag collection – I forget the correct term.

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it_user185955 - PeerSpot reviewer
Senior Consultant with 51-200 employees

The solution is growing and starting to have more custom dashboards into existing reporting systems which will make it fit better into organisations who have existing solutions that they need to integrate with in an interim manner or permanently.

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HM
System Engineer AI Specialist

I would like to see them develop real-time capacity meters.

We did not find this solution to be intuitive or user-friendly. It's complex and overwhelming. It takes time to learn how to work it, which metric is in real time, and what information it's giving per day.

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MM
System Administrator at a financial services firm with 501-1,000 employees

I would like some training or sessions around self-healing and automation. So, if a problem occurs, we can automatically take action on a problem which is occurring.

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PK
IT Architect at a financial services firm with 5,001-10,000 employees

It can be more intuitive and user-friendly. We would like some artificial intelligence behind it to predict, instead of what we do now which is configuring vROps is to show what you have.

We would like easier customer reporting, because to do customer reports, we have to do a lot of programming.

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JM
Systems Architect at a healthcare company with 10,001+ employees

I am here, at VMworld 2018, to learn about the new release, and I'm encouraged with what I'm seeing. Some of the stuff does make it a little easier on some of the other people who would be looking at it, such as managers. We will be able to build some dashboards that show them what they would like to see, that show the cost savings. We want to see the other stuff, where we're saving our resources more.

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AE
NSX Engineer at a tech services company with 51-200 employees

I would like to see more functionality. I would also like to see better support, because the pack that we use, the Horizon, is an additional pack. It's not currently actually built by VMware, it's built by a separate company. When they merge the two, there will be better support in the future.

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JM
Network Admin at a consultancy with 10,001+ employees

One of the things that we've been limited on is that it only monitors one cluster at a time. We're spread out all across the US. It would be nice to monitor multiple clusters from one instance. That would be the main thing we'd like to see.

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AK
Principal Technical Consultant at Fujitsu Consulting India

They should improve the vROps Federation Management Pack, so each customer can create a single pane of glass for multiple sites of vROps.

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it_user730461 - PeerSpot reviewer
Senior Systems Engineer at a tech vendor with 1,001-5,000 employees

Support.

Consolidate features: It's got so many features. I don't think that I want another one in there. It makes it just too hard to use if they added anything else into the solution.

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it_user509271 - PeerSpot reviewer
Network Admin at a healthcare company with 501-1,000 employees

For what I use it for I can't think of any improvements needed. Except, perhaps, it's a little slow to load when you go in to it. It could be a little bit quicker to drill into.

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it_user730155 - PeerSpot reviewer
Systems Administrator

It is somewhat hard to manage the alerts. Granted, that is probably training on my side. But I would like to actually do more custom alerts for our environment. I know you can do it. It is just hard to intuitively figure it out. You've got to dig into it. It would be nice for VMware to simplify it.

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it_user730269 - PeerSpot reviewer
Systems Administrator at a university with 1,001-5,000 employees

From a personal perspective, I would like it made clearer what options are available in the suite that the customer is not using. I know that I'm not using all of the capabilities for our environment, so being able to know where I could improve, or gather more data from - easily, in the interface - would be a big help. Without than I just have to go through tech support or read more of the documentation, dig in to get it out. If the system itself actually said, "Here are other options" that were easily visible, that would help people actually use the power of the product.

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it_user730233 - PeerSpot reviewer
Systems Engineer at a tech services company with 1,001-5,000 employees

A lot of around having parts of dashboards that need to be refreshed, then you don't refresh the entire dashboard. There's a lot of stuff around usability and reporting.

Their reporting library needs to improve.

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it_user730428 - PeerSpot reviewer
Technical Analyst at a tech services company with 10,001+ employees

The next release is already looking pretty good. We're one behind, 6.5; 6.6 is already out. They're already addressing it: continued enhancements regarding usability, user interface.

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it_user536112 - PeerSpot reviewer
Systems Engineer - VMware at a comms service provider with 1,001-5,000 employees

The policy and some few metrics are not very clear. More explanations would be great.

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it_user509082 - PeerSpot reviewer
Technical Lead at a insurance company with 1,001-5,000 employees

I would like to see the automation perform a bit smoother. For example, if the data store usage is high, you must move the VMs on that data store to another data store. But, I have to program that common action myself. I would like to see common actions come pre-configured.

Also, I would like to see the login site reintegrated with vROps. It used to be a free portal, but now we have to pay for it.

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it_user509208 - PeerSpot reviewer
Cloud Solutions Architect at a tech company with 10,001+ employees

It should have some connectors in terms of showcasing third-party vendor's functionalities. For example, if some third-party storage that has been connected to the environment, this solution should actually be used instead of some third-party monitoring solution. This solution should work across the environment on its own, instead of relying on some trigger-pointed third party location and then acting it on it.

It should have some more functionality in terms of getting some more third-party vendor application-level integration.

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it_user730395 - PeerSpot reviewer
Server Support at a consumer goods company with 10,001+ employees

In terms of rightsizing the VMs, I'd like to actually see vROps do that for me but currently it doesn't. I'd like to be able to schedule it for a certain time and date.

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it_user730185 - PeerSpot reviewer
Systems Administrator with 5,001-10,000 employees

I'd like to see more integration with other applications.

It's good on VMware products. It's tough to incorporate it into other things, like our logging. We use things like Splunk and other applications. It's pointless to log into vROps to get a portion of what you're looking for, then have to go into other solutions.

It just doesn't work well with other solutions.

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it_user730317 - PeerSpot reviewer
Systems Administrator

More globalized templates would be much better. Templates for different applications, for example, "this is a web server, so these are the things you're gonna want to monitor on the web server." You would just build from a template and it would apply nicely. The product should already come with 50-100; templates for a desktop, for an active directory server, and other generic server templates, so that you can just apply what you're probably going to want to monitor on any given server.

Also, it doesn't answer any question without you asking it first. I want it to say when it sees something out of whack. It should bring that up higher into the stack and let 99% of the stuff sit out and be ignored.

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it_user730413 - PeerSpot reviewer
System Administrator with 1,001-5,000 employees

More data, at least in the VMware, for their Blast Extreme protocol that they use now.

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it_user730263 - PeerSpot reviewer
Virtualization Architect at Wdc

Needs simpler dashboards; executive level dashboards.

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it_user701574 - PeerSpot reviewer
Lead Consultant at Wipro - Cloud Transformation Services at a tech services company with 10,001+ employees

vRLI still needs a lot of improvement to even start comparing with the market leader, Splunk, in terms of data analysis and customized charts/reports generation.

In addition, VMware is still essentially selling the vCAC, which was created by Credit Suisse's DynamicOps.

The CAFE part was created by VMware and it is pretty robust. However, I don't feel the same about the IaaS Windows part. They need to stop using these two loosely coupled components and probably migrate the whole thing to a SUSE-based appliance.

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it_user509190 - PeerSpot reviewer
Virtualization and Tier One Engineer at a university with 1,001-5,000 employees

It's a really big product, so it gets really complicated really quick. Therefore, maybe more simplicity in pre-configured dashboards and some of those kind of things would be nice, especially around VDI. VMware actually does not have a class in the education about vROps with VDI specifically. They just have a vROps class. When you add the VDI environment, it changes thing around, so that'd be another thing.

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it_user509238 - PeerSpot reviewer
VMware Admin at a government with 10,001+ employees

Honestly, I wish the reports were a little bit more snazzy, if that makes sense.

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AR
Principal Consultant at a computer software company with 1,001-5,000 employees

VMware vRealize Operations (vROps) should improve instant monitoring. Currently, the monitoring is on an interval of five to ten minutes, if I want to know what is happening now I cannot.

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it_user730470 - PeerSpot reviewer
Technical Support Analyst at Tangerine

Maybe more dashboards or an easier configuration of the dashboards,

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it_user730209 - PeerSpot reviewer
Virtualization Tech Lead at ControlUp

The one thing that I miss the most with vROps is that it's a read-only tool, meaning that you see the issue happening. You can troubleshoot, you can do all kinds of deep-dives into the issue and find out what the root cause is and everything, but in order to get it fixed, whatever it is (doesn't matter what it is), you need to log into another tool in order to fix it. Thus, if you see a latency issue with data store, you can pin point where it happened on your 3PAR, but you need to open the 3PAR management console to get it fixed. Same with a VM. If it tells you that you have a lack of resources, and you need to add 4GBs of RAM to the machine, it doesn't offer to do it for you. You will need to log into vSphere Client and add RAM.

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it_user730161 - PeerSpot reviewer
Systems Engineer at a leisure / travel company with 1,001-5,000 employees

Maybe a little more flexible in terms of being able to combine monitoring results with results from other products without having to buy stuff from Blue Medora. It used to be that way in the past, but they gave it all to Blue Medora, and they charged everything, "with a fork".

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it_user509181 - PeerSpot reviewer
Senior Solutions Architect at a tech services company with 1,001-5,000 employees

I've heard certain improvement ideas from certain customers. There are certain issues with capturing the information on vSphere application metrics. vROps doesn't clearly capture those metrics. That is what I heard. I still have to play with it. I've not gotten a chance to play with that piece of it, but I've heard from customers about it. If at all, if they could improve that on vROps side, that would be helpful.

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it_user730359 - PeerSpot reviewer
Solutions Architect at a tech services company with 10,001+ employees

Possibly additional automation.

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it_user730137 - PeerSpot reviewer
Senior Systems Admin at a comms service provider with 1,001-5,000 employees

There is scope to improve the computing aspect.

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it_user509175 - PeerSpot reviewer
Virtualization Engineer at a religious institution with 1,001-5,000 employees

Easier-to-create dashboards would be nice. Right now, it is complex because you have to know exactly the piece of data you're looking for. When you're looking through all the different levels, if you don't know exactly what you're looking for, then it takes a lot of time and research to get that data.

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it_user509064 - PeerSpot reviewer
Infrastructure Manager at Quattro

Make it easier to get customized reports; right now, it's very difficult.

I’d also like to see more integration with the storage servers we have.

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YT
Solution Engineer with 5,001-10,000 employees

I would like to have external add-ons and third-party support added to the solution.

It was not intuitive and user-friendly in the versions leading up to 6.5. After version 6.5, it improved and has been user-friendly.

It has issues that require manual handling, such as the server allows metrics. However, this is difficult to set up.

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it_user730464 - PeerSpot reviewer
Innovations Senior Manager

Extendable API, for programming.

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it_user509031 - PeerSpot reviewer
Sr. Systems Engineer at a tech services company with 501-1,000 employees

Integration with OpenStack would be a very useful improvement.

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it_user321165 - PeerSpot reviewer
Network Engineer 4 at a healthcare company with 501-1,000 employees

There's none that I can think of, but I don't think I've used it enough to offer an opinion.

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DN
Infrastructure Engineer at a healthcare company with 1,001-5,000 employees

It's pretty user-friendly, but it could always be better as far as the interface goes, clicking around, and having to go back to different screens. The navigation could be better.

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it_user730419 - PeerSpot reviewer
Virtualization Engineer at Probity

Being able to take and work off activity between it and other products.

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it_user730458 - PeerSpot reviewer
Senior Systems Administrator

Lack of documentation.

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it_user730482 - PeerSpot reviewer
Senior System Analyst

I would like to see the UI improved.

For the next release, I would like to see:

  • Easier setup
  • Easy installation
  • Easier configuration.
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it_user730416 - PeerSpot reviewer
CIO at a legal firm with 201-500 employees

Better reporting functionality would help plus an automated reporting functionality, because we don't sit with the product all the time.

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it_user509097 - PeerSpot reviewer
Enterprise Desktop Engineer at Christian Broadcasting Network

I would like to see some ability for automatic mitigation or scripting. If we see an issue, I’d like to have automatic remediation for it, or be able to do a one-click or one-touch to remediate some issues that we see.

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AA
Executive Title Business Development at a tech services company with 11-50 employees

ServiceNow implementation is rough. 

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MG
Systems Administrator at a healthcare company with 10,001+ employees

Anything that is more helpful to vSAN performance, such as dashboards.

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it_user730206 - PeerSpot reviewer
Technical Team Lead at a consultancy with 1,001-5,000 employees

Possibility getting the additional features onto physical boxes in the next release.

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it_user746694 - PeerSpot reviewer
Systems Engineer at a financial services firm with 1,001-5,000 employees

Where the product could improve would be the UI. They just changed the UI on it in this last version, but they could always expand on that, make it a little bit more in depth.

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it_user730368 - PeerSpot reviewer
Consultant

More stable upgrades, if that's a feature. Had some problems so far. Also, more reliable failure detection and more realistic out-of-the-box simplicity.

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it_user540309 - PeerSpot reviewer
VMware Technical Consultant at a tech vendor with 10,001+ employees

There was a collection bug and some alert bugs (didn’t show all the alerts and popped up fake alarms).

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DP
System Administrator at a tech services company with 11-50 employees

There are some problems with integration, particularly with Slack, though these have been improved in the latest release.

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it_user509136 - PeerSpot reviewer
Sr Virtualization Engineer at a tech company with 501-1,000 employees

I would like to see more multi-tenant support. I know that multi-tenant support was added recently, but expanding on that would be helpful for us.

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Buyer's Guide
VMware Aria Operations
March 2024
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