it_user730428 - PeerSpot reviewer
Technical Analyst at a tech services company with 10,001+ employees
Consultant
Gives us ​Expanded insight into the actual workload in the environment and helps us plan accordingly

What is most valuable?

Expanded insight into the actual workload in the environment, so we can plan and coordinate resources accordingly.

How has it helped my organization?

It gave us a broader insight into what was really going on, in a more manageable fashion.

What needs improvement?

The next release is already looking pretty good. We're one behind, 6.5; 6.6 is already out. They're already addressing it: continued enhancements regarding usability, user interface.

What do I think about the stability of the solution?

Stability is good.

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VMware Aria Operations
April 2024
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What do I think about the scalability of the solution?

Scalability is good.

How are customer service and support?

Very good. I've only used them once, though, just to expand the database. But I reached the right person, and they were knowledgeable.

How was the initial setup?

Fairly straightforward, straightforward as any anything.

What about the implementation team?

In-house.

Which other solutions did I evaluate?

We were always looking to be better at what we do, so it was this or outside third-party products. We had a decent rapport with VMware already, and didn't feel like we needed to look outside to other solutions.

It's an extension of our vSphere environment.

What other advice do I have?

Look for support, accessibility, vendor's direction, and vision supporting the kind of things you need to do on an enterprise basis.

I'd use this product. I would definitely direct people this way.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user536112 - PeerSpot reviewer
Systems Engineer - VMware at a comms service provider with 1,001-5,000 employees
Vendor
The custom dashboard, the management pack, reports, and policy are valuable.

What is most valuable?

The most valuable features are the custom dashboard, the management pack, reports, and policy.

How has it helped my organization?

vROps propose some scheduled reports on the resource consumption for each VM.

What needs improvement?

The policy and some few metrics are not very clear. More explanations would be great.

For how long have I used the solution?

I have been using this product for 2 years.

What do I think about the stability of the solution?

I haven’t had any issues with stability.

What do I think about the scalability of the solution?

I haven’t had any issues with scalability.

How are customer service and technical support?

Technical support was excellent.

Which solution did I use previously and why did I switch?

We used vCOPS, but vROps is the new version of vCOPS. vROPS has more scalability and more features.

How was the initial setup?

The initial setup was very simple. Tuning it is harder.

What's my experience with pricing, setup cost, and licensing?

It’s better to buy vROps as part of the vRealize Suite package or vCloud Suite.

Which other solutions did I evaluate?

We evaluated VMTurbo and Foglight.

What other advice do I have?

The design is very important for flows and rules. It is better if you have good vSphere skills.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
VMware Aria Operations
April 2024
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it_user509082 - PeerSpot reviewer
Technical Lead at a insurance company with 1,001-5,000 employees
Vendor
It can estimate how long the current environment will be sufficient. I would like to see common actions come pre-configured.

What is most valuable?

The reporting feature is most valuable to me for capacity management. For example, I can produce a report that tells me how much data store I have or how much compute I have. This is critical system information that tells me what’s going on.

Also, vROps can estimate how long the current environment will be sufficient before expansion is necessary. For example, vROps can indicate that the current setup will suffice for six more months or two more months. If it’s two more months, I know I need to start provisioning new resources now.

I can monitor performance with vROps as well. One thing I like is that I can group resources together, like tier-one apps and put them in a group. Then, I can easily monitor their performance. I couldn't do that in vCenter unless I created a folder.

How has it helped my organization?

Storage is very hard to keep track of, so the reporting has really benefitted us.

The troubleshooting features have also been very beneficial. When I see a problem, I can drill down to the network level to see what is happening on that machine.

What needs improvement?

I would like to see the automation perform a bit smoother. For example, if the data store usage is high, you must move the VMs on that data store to another data store. But, I have to program that common action myself. I would like to see common actions come pre-configured.

Also, I would like to see the login site reintegrated with vROps. It used to be a free portal, but now we have to pay for it.

What do I think about the stability of the solution?

We have not had any problems with stability. Although we did have one crash, it was easy to rebuild.

How are customer service and technical support?

I did not use technical support, because the one error we had was an unusual appliance error.

Which solution did I use previously and why did I switch?

We didn’t use any previous solutions because we have been using VMware and wanted the benefit of using a single vendor.

Which other solutions did I evaluate?

We didn't evaluate any other products.

What other advice do I have?

I suggest using VMware with vROps.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user509208 - PeerSpot reviewer
Cloud Solutions Architect at a tech company with 10,001+ employees
Vendor
It integrates with vRealize and VMware solutions. We get operation-level understanding across the environment.

What is most valuable?

vROps is integrated with vRealize and VMware solutions, which helps us to get the best operation-level understanding across the environment; we get all the utilization reports.

By using vROps, you can actually automate your tasks, integrate it with vRO workflows, and amazing results can come up.

We have also used the integrations with DRS using the Site Recovery Manager, which are quite good. If anything happens at one site, another site immediately takes over; you can do that using vROps.

How has it helped my organization?

We have improved our understanding in terms of writing PoCs, and providing concrete examples of how vROps and vRA can get into the environment.

What needs improvement?

It should have some connectors in terms of showcasing third-party vendor's functionalities. For example, if some third-party storage that has been connected to the environment, this solution should actually be used instead of some third-party monitoring solution. This solution should work across the environment on its own, instead of relying on some trigger-pointed third party location and then acting it on it.

It should have some more functionality in terms of getting some more third-party vendor application-level integration.

What do I think about the stability of the solution?

The majority of VMware products are very stable, and I'm very happy with vROps.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

For PoCs, we have set it up for a cluster of five servers to showcase the scalability of VMware products.

How are customer service and technical support?

I have used technical support, because the VMware solutions guidelines are quite complete and amazing.

Which solution did I use previously and why did I switch?

I previously used a lot of freeware monitoring tools like Cacti, Nagios, and Ganglia.
We felt that we needed to invest in paying for a solution because it's amazing. The integration with the VMware family is amazing.

How was the initial setup?

Initial setup is 9/10; it was nearly flawless. Some minor configuration services were complex; how you connect it out across, or how you actually connect two different services.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4848 - PeerSpot reviewer
Systems Analyst at a educational organization with 501-1,000 employees
Vendor
First Impressions with v.5

I have been a VCops user since the beginning (well, since VMware purchased Integrien) beta and have been completely sold on the product ever since. Although the production environment i look after is relatively small in the eyes of VMware (150 VMs or so) that doesn't mean that the day to day operations and performance of those VMs isn't just as important as the larger environments. To be completely honest, VCops filled a huge gap between the standard vCenter alarms and performance graphs and our traditional monitoring software.

Alerting
This was certainly an item that came out of the version 1 beta. The metrics that VCops collects is crazy and the analytics behind determining health and workload scores is insane. But the issue with v1 was that i never knew if my VM or host was experiencing a low health score unless I actually logged into the application. This was addressed in v5 with the system now sending out email alerts. Now beware when just simply enabling all alerts, you may end up with an astronomical amount of emails. This is certainly a feature that you will need to tune in order to only receive those alerts you want to act upon.  We all know what happens when you start to receive too many alerts…filters get created and alerts end up being ignored.  So be sure to fine tune your alerts to meet the needs of your business.

 

 

CapacityIQ
A few years ago i pulled down a trial copy of CapacityIQ and gave it a whirl. Mainly i wanted to check out some of its over and under provisioned VM reports. I thought the reports were great but at the time couldn't justify the cost of the application for what it was providing. Well now I'm happy to see that it has been simply ported into VCops. Honestly its a great fit for this product as now you can gain visibility into not only health and workload, but capacity, utilization, efficiency and risk.

 

 

New Dashboards
Here is where VCops really shines. I have never seen so much information collected and analyzed be presented in such a simple interface. I've solved issues with our environment using VCops in basically, minutes. I mean, a host is red, click it. It drills down and shows you the VMs. You can see if its just one VM causing the issue or if all VMs are experiencing issues. You can see sibling hosts and VMs. VMs on the same datastore to determine if it might be a storage problem. This is all done within less than a minute from logging in.

 

 

Honestly these are only a few of the new features that are included in VCops 5. There is a slew of other features including Chargeback, Configuration Manager, Application Dependencies to name some.  For a full list check out the official VCops VMware page here as well as a launch anouncement on the Management Blog here.  As well the product is now branded as vCenter Operations Suite now including not just VCops but vCenter Infrastructure Manager as well.  I haven't had a whole lot of time to explore everything it has to offer yet but will definitely do an update when I have.  For now, go and pull down the trial for yourself

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730389 - PeerSpot reviewer
Technical Consultant at a retailer with 10,001+ employees
Vendor
​We were able to downsize workloads and our hardware

What is most valuable?

Capacity management.

How has it helped my organization?

We were able to downsize workloads and our hardware.

What do I think about the stability of the solution?

It really helps with stability. Overall, it is a stable product.

What do I think about the scalability of the solution?

It's been great, but we have a small department.

How is customer service and technical support?

Very good.

How was the initial setup?

It was very easy. They installed it using the vROps Wizard.

What other advice do I have?

I think it's a good product.

Most important criteria when selecting a new vendor:

  • Overall support for the product
  • Response to support tickets
  • Product features
  • New feature roll-outs
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730395 - PeerSpot reviewer
Server Support at a consumer goods company with 10,001+ employees
Vendor
Rightsizing of VMs is a key feature that helps reduce expenses

What is most valuable?

Doing the rightsizing of the VMs themselves, telling me whether to add more memory or take away some.

How has it helped my organization?

Rightsizing reduces expenses.

What needs improvement?

In terms of rightsizing the VMs, I'd like to actually see vROps do that for me but currently it doesn't. I'd like to be able to schedule it for a certain time and date.

What do I think about the stability of the solution?

Seems to be pretty stable.

What do I think about the scalability of the solution?

We haven't had any issues with it.

How are customer service and technical support?

I've used technical support, and it's great.

Which solution did I use previously and why did I switch?

We weren't previously using anything else. We went with vROps after our TAM and our SE suggested it would be good for our environment.

How was the initial setup?

I was not involved in it.

Which other solutions did I evaluate?

No.

What other advice do I have?

When considering vendors, the most important issue is support.

Also, be patient. It collects a lot of information

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user730185 - PeerSpot reviewer
Systems Administrator with 5,001-10,000 employees
Vendor
Able to set up alerts which will be forwarded to your whole team, but it doesn't work well with other solutions

What is most valuable?

Being able to monitor teams underneath the enterprise.

How has it helped my organization?

  • Being able to monitor things like CPU usage, memory, and storage.
  • Being able to set up alerts which will be forwarded to your whole team. This can tell you what's going on, and which VM it's happening on.
  • It allows you to forward the issue out to whichever team owns the VM.

What needs improvement?

I'd like to see more integration with other applications.

It's good on VMware products. It's tough to incorporate it into other things, like our logging. We use things like Splunk and other applications. It's pointless to log into vROps to get a portion of what you're looking for, then have to go into other solutions.

It just doesn't work well with other solutions.

What do I think about the stability of the solution?

It's very stable. We have not had issues.

What do I think about the scalability of the solution?

No, we have not any issues.

How is customer service and technical support?

We have not used it, though we do have a direct contact at VM's technical support if we ever need to contact them. We feel contacting if we needed to and that are knowledgeable.

How was the initial setup?

I was not involved in the initial setup. It was seven or eight years ago.

Upgrading the solution has been simple, though.

What about the implementation team?

We have guys who work for VMware in our building (in-house). We only reach out to them for upgrades. If we ever have any issues, we'll go to them, but we usually don't run into vROps issues.

What other advice do I have?

I would recommend the product. I would tell anyone looking to purchase the product to utilize it as much as possible.

Most important criteria when selecting a vendor:

  • Technical support would be our number one reason. If anything does go wrong, it's nice to have a someone who's helping you out.
  • Onsite staff is definitely the best.
  • It has to be able to work with other applications. It definitely has to be a standalone because most of our machines aren't connected to the internet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free VMware Aria Operations Report and get advice and tips from experienced pros sharing their opinions.