No more typing reviews! Try our Samantha, our new voice AI agent.
Security Center Coordinator at a comms service provider with 1-10 employees
Real User
Top 10
Nov 15, 2021
Keeps up with our network traffic and provides context to alerts
Pros and Cons
  • "It keeps up with the network traffic, which is a good thing. It provides more context to plain alerts compared to using an older system. So, it helps an analyst reduce the information overload."
  • "After deploying Vectra AI in our network, it began to add value to our security operations within a week."
  • "I would like more integrations with IOCs and threats currently on the Internet. I would also like to know which threats are based on zero-day attacks, current botnets, etc. Therefore, I would like more information on external threats."

What is our primary use case?

From our research network in Sweden, we use it to communicate to and from the Internet. The deployment is on our Internet-facing services. We facilitate monitoring for universities who need this as well.

One of the biggest challenges facing us today is data growth and the continual diversification of the IT landscape. It is a very heterogeneous model, where you have on-premises, hybrid, and cloud solutions, as well as service providers, where everything is communicating back and forth towards each other.

We just have one SOC in Sweden.

How has it helped my organization?

It keeps up with the network traffic, which is a good thing. It provides more context to plain alerts compared to using an older system. So, it helps an analyst reduce the information overload. 

Vectra AI triages threats and correlates them with the compromised host device. That is how the functionality works. It helps us prioritize which hosts to look into.

What is most valuable?

It works over the hours when an analyst is not available, so the work keeps going. It can help you prioritize certain traffic patterns and things that you need to handle.

It is a good system that goes hand in hand for both junior and senior analysts. I see it as a nice add-on there.

What needs improvement?

I would like more integrations with IOCs and threats currently on the Internet. I would also like to know which threats are based on zero-day attacks, current botnets, etc. Therefore, I would like more information on external threats.

Buyer's Guide
Vectra AI
May 2026
Learn what your peers think about Vectra AI. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,258 professionals have used our research since 2012.

For how long have I used the solution?

We have been using it for evaluation and collaboration together with our customers for the past two years. We have had it in our own production environment for half a year.

What do I think about the stability of the solution?

We haven't had any major disruptions. We had one hardware error after delivery, but that was taken care of.

Not much maintenance is needed.

What do I think about the scalability of the solution?

It scales nicely since they separate the sensor node from the brain node.

You can scale up to sensors and separate the architecture as you grow. So, you can define your initial steps first. then have a more mature hardware later on.

We are a team of less than 10 people. We have network engineers, security analysts, incident handlers, and operators. We have a broad team.

How are customer service and support?

We have only had direct contact with the customer success team, and that has been great.

Which solution did I use previously and why did I switch?

We previously used open-source SIEM models. We switched to Vectra AI to help with the automation of alerts.

How was the initial setup?

The initial setup was fairly straightforward.

The deployment was done over the pilot phase. We changed the links and aggregation a bit on the networking side, but the work was fairly quick.

What about the implementation team?

We had a good dialogue with Vectra regarding the initial setup.

What was our ROI?

After deploying Vectra AI in our network, it began to add value to our security operations within a week.

We have not yet seen ROI, but we are growing our usage. We need to offload at least one analyst or have it do the work of a couple of analysts over time. 

What's my experience with pricing, setup cost, and licensing?

We had a pricing meeting for the solution, where we set up a certain set of requirements that Vectra could fit on both price and quality.

Which other solutions did I evaluate?

We evaluated three or four different solutions.

Vectra's licensing model could scale to our research network, which has multiple, 100-gigabit links. Other competitors could not scale that for us. 

What other advice do I have?

Set up specific threat scenarios that you are looking into, then monitor and evaluate on that. For example, it could be a botnet or certain user behavior. Also, the solution works best within an enterprise.

We are currently evaluating upgrading our SIEM and EDR technologies. When we extend our scope of the traffic that we are monitoring, Vectra AI will possibly enable us to do things that we could not do before, which would be a nice side effect.

There are still quite a lot of alarms coming in. It helps to reduce the amount of alerts that an older IDS-based system would have had. While there are still a lot of alarms, there are less alarms than the traditional IDS.

I would rate the solution as nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1444719 - PeerSpot reviewer
Project Manager at a university with 1,001-5,000 employees
Real User
Nov 19, 2020
Straightforward solution with good support, visibility, and implementation
Pros and Cons
  • "It has helped us to organize our security. We get a better overview on what is happening on the network, which has helped us get quicker responses to users. If we see malicious activity, then we can quickly take action on it. Previously, we weren't getting an overview as fast as we are now, so we can now provide a quicker response."
  • "We can sleep better."
  • "In comparison with a lot of systems I used in the past, the false positives are really a burden because they are taking a lot of time at this moment."

What is our primary use case?

We use it to monitor what is happening on our network, especially to protect our network from malicious activity.

We also have the sensor into Office 365, so we can also monitor everything that is happening in there.

At the moment, we use it to monitor all our endpoints.

How has it helped my organization?

The solution's Privileged Account Analytics for detecting issues with privileged accounts is critical for our organization. Because of risk, we scan our entire network. We have a lot of segmented networks where clients can almost do nothing. If we just look into everything, then sometimes there is a bit of noise. When you select your privileged hosts or accounts, you can see how many things are left over and which are the most critical that need to be solved as soon as possible.

It notifies us if our Office 365 has been compromised. Even after business hours, I get personal emails. This is a temporary solution because we are working doing repetitive alerting, but that's a work in process. We are working on an integration with our authentication system that will be able to detect an account or device. We want to automate that process so the account will be locked out for a period of time.

Vectra is a detection system on top of our protection system. We do a lot of protection on our network, but that protection is a configuration based on human interaction, where there can also be human faults or errors in the system. 

The solution captures network metadata at scale and enriches it with security information, e.g., we have sensors for Symantec antivirus and our virtual infrastructure. We are looking into extra sensors for enabling some things from Microsoft Defender. We integrated it into our Active Directory so we can do some user correlations, etc. It enriches the metadata on hosts and accounts, but that is mainly informative. It is good for us when making a final decision about some detections.

It has helped us to organize our security. We get a better overview on what is happening on the network, which has helped us get quicker responses to users. If we see malicious activity, then we can quickly take action on it. Previously, we weren't getting an overview as fast as we are now, so we can now provide a quicker response.

The visibility is much greater because of the behavior analysis and details that sometimes we have to put into it. On the firewall that we already have, sometimes we do manual lookups and check if everything is okay, then do research into it. Now, we put less effort into trying to manually do things to ensure that we have a good security model. We can see more how behavior changes with time, but that also requires us to put more time into the solution.

The solution gives us a baseline for users and their behaviors. We are able to establish which users have risky behaviors, then reach out to them and recommend better ways of doing things.

What is most valuable?

The hosts are critical hosts, which are really good when used to look up things as fast as you can because these could be very risky situations. Furthermore, within detections, we try to clean up a lot of things that are low in priority. It is same thing for the accounts within Office 365: Everything that is critical has to be solved as fast as possible.

The triaging is very interesting because we can do more with less work. We have more visibility, without too many false positives. It is a work in process because there are a lot of clients in the network, and everything has to be researched to see if it is valid, but most alerts and detections are solved with a bit of triaging.

The interface is very intuitive and easy to use. It gives a good overview, and it is important to understand what is happening on the network.

The integration within our virtualization infrastructure allows us to see the traffic that is going between virtual machines, even within our host. That gives us a lot more insights.

What needs improvement?

The solution’s ability to reduce false positives and help you focus on the highest-risk threats is mostly good. It is still a bit of work in process, but I can give feedback to the company from the help desk. There is follow-up from the Vectra team who follows it closely. We can also give a lot of inputs to make it still a better product. It's already a very good product, but in comparison with a lot of systems I used in the past, the false positives are really a burden because they are taking a lot of time at this moment.

The Office 365 integration is still a pretty new feature. I also have seen some improvements, and they email us with every step in the improvement process. I think that this integration will grow.

Every area has room from improvement. Security is an ongoing process. It is important for Vectra to keep updating their system based on new behaviors.

We would like to see the combination of the cloud with on-premise, e.g., what's happening in the cloud versus what's happening in the on-premise situation. If there is a phishing mail in the cloud, then the phishing mail comes in and a colleague clicks on that mail. Normally, it would be blocked by the system. However, when it's not blocked, then there can be malware on the system locally. We think it's important to get the integration of what's happening on Office 365 with phishing mails. 

Sometimes, it is a bit noisy on the dashboard because all the systems are on one field. On the dashboard, we have a complete overview of high, medium, and low risks. However, it would be more interesting for us if they could split that dashboard into high, medium, and low devices. For example, there is a dashboard on a device with a complete overview specifically for high-risk.

For how long have I used the solution?

It has been operational for a few months.

What do I think about the stability of the solution?

It runs very smoothly. It is stable.

We haven't had any issues in regards to the stability or performance. The interface works very quickly. There is no latency on the traffic.

What do I think about the scalability of the solution?

It scales well. 

For end users, we have about 10,00. On the administrative side, there are five to 10 system admins who use the information from the system for configuration and monitoring tasks.

How are customer service and technical support?

The technical support is very good with fast responses. They reach out if they see there might be more questions. So, if you have a simple question, it could be that they elevate it to a more complex question to see what you really mean.

Seeing all the malware reaching out to CMC services from within our network, we reach out to those people via the help desk, and tell them, "Maybe you can scan this or that because those systems are managed by us." We get a lot of thanks from those people, which are often saying, "I did have some strange behavior on our systems, but I didn't know what it was. I wasn't doing anything about it, but thank you. It helps when you scan it, and the system is running better at the moment." In a completely unmanaged network with a lot of devices bring your own devices), it helps everybody.

The way that we can work with support to add feature requests is very interesting because it is an evolving world.

Which solution did I use previously and why did I switch?

We didn't have a solution like Vectra previously.

How was the initial setup?

The initial setup was completely straightforward. I didn't need any help. They delivered the device within the first weeks of COVID-19. The system is preconfigured from Vectra. I placed it in the server home, configured the network, and moved the Internet traffic out of the mailboxes, then I put it onto network so it was visible. In 30 minutes to an hour, everything was running.

What was our ROI?

We can sleep better.

As long as there is no full cycle attack, we will earn our money back.

Efficiency increased. There is less technical work to be done to ensure that nothing is happening from threats. Now, the system gives us the transparency that we need.

The solution has reduced the time it takes us to respond to attacks. In the past, it was difficult to know if something was happening because we didn't have an overview. Now, we know it very quickly because we have an overview of what is happening.

What's my experience with pricing, setup cost, and licensing?

The pricing is high. 

Darktrace was also pricey.

Which other solutions did I evaluate?

We also evaluated Darktrace. We made a decision to stop testing Darktrace very early on, so it is difficult to compare to Vectra.

We chose Vectra because of the solution's simplicity; it is more straightforward. Also, we liked Vectra's support, visibility, and implementation. The solution comes to a conclusion within Vectra about some detections. It was easier to find the technical details which were interesting without looking too deep. The correlation was good too. At the end of the proof of a concept, Vectra added some extra features. However, for finding the way into the system, it took us a lot more time. 

We found that Vectra enables us to answer investigative questions that other solutions are unable to address. They provide a checklist regarding what we can do about detections. Because of this visibility, we don't have to do more investigations. 

We have other systems, like Office 365, which do behavior analysis and some signature behavior analysis. However, Vectra does not gives that many false positives in comparison with other solutions. Also, we are now able to see the entire network and cloud.

What other advice do I have?

If you are looking into this type of solution and have the money, then you certainly need to look into Vectra.

The campaigns are interesting when looking at the beginning of a campaign. The scope of false positives is a real issue in a network that continuously has a lot of new hosts, but we can cope with it. We have given some feedback to the help desk regarding coping with this matter.

We hope that we can keep it so we don't see a complete lifecycle of an attack.

We are planning to use more features of the solution in the future, e.g., automation. We also want to integrate it with more advanced client security features.

I would rate this solution as an eight of 10. There is still a lot of development going on with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Vectra AI
May 2026
Learn what your peers think about Vectra AI. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,258 professionals have used our research since 2012.
Head of Information Security at a outsourcing company with 1,001-5,000 employees
Real User
Jul 28, 2020
Enables us to understand what our normal traffic is, then pulls out the anomalies for us
Pros and Cons
  • "It has reduced the time it takes to respond to attacks. That comes back to the proactive point. It makes us able to lower down in the kill chain, we can react now, rather than reacting to incidents that happened, we can see an instant, in some cases, as it's being implemented, or as it's being launched."
  • "We do see a return on investment because it's a good tool that we're using well and it's helping us to keep the company secure."
  • "The false positives and the tuning side of it are some things that could use improvement but that could be from our side."

What is our primary use case?

Vectra AI sits across our entire estate, we have an outsource provider for a lot of our backend systems. It sits in theirs and it sits in our own estates. It's deployed across our other numerous offices across the country. It sits across our entire state.

How has it helped my organization?

We don't have very much in the way of IDS or IPS on our estate, so we're relying on Vectra AI to do that sort of work for us. We're allowing that to look at our traffic and to flag up to us on our system. It helps my analysts investigate other things. We might get other alerts in the estate, Vectra AI is one of the first tools that they'll jump onto, to do further investigation of alerts that are raised up to them. It's a really good tool, not just for what it throws up, but for us to dig into our network as well.

What is most valuable?

What is pretty good is the unknown unknowns. It's the anomalies to the norm and the intelligence behind it that helps us to dig through a mountain of data and find the stuff that's important to us.

It allows us to understand what our normal traffic is, then pulls out the anomalies for us. For instance, a recent use case of it would be that it suddenly picked up that a file transfer was happening out of our estate that we weren't aware of. It hadn't been there before. There was a file transfer that suddenly appeared, that was actually in our estate that hadn't been there before. We would never have been able to see that normally, it's just that Vectra AI saw it. It was okay, it was going to a third-party and it allowed us to investigate it and find it but we would never have seen that without a notification. It understands what should be happening and then usually says "This isn't normal," and it allows us to flag it up and dig deeper into that.

It is very good at reducing alerts by rolling up numerous sellers to create a single incident or campaign for investigation. Although it doesn't reduce, it actually increases our alerts because we wouldn't have seen the stuff in the first place, but when it does create an alert, it pulls all investigative information together. We're not getting hundreds of alerts, we're getting alerts that contain all of the relevant components.

Vectra AI captures network metadata at scale and enriches it with security information. Although, we don't make the most of that, but we've never had a problem with its captures and it captures the correct data for what we want it to do. I think we could be using it better.

The information affects investigations by our security team by allowing them to be more effective and quicker in their investigations.

Vectra AI provides visibility into behaviors across the full life cycle of an attack in our network, beyond just the internet gateway. Although, we found it's flagging up early, so it's not developing to that further stage of that because it's flagging up at an early stage.

Its ability to reduce false positives takes quite a bit of tuning. We've had to put a lot of effort into tuning out false positives, so that's something that we've had to invest our time into. Obviously it's getting better and better as time goes on, but we still have to spend time tuning it.

We've seen our tuning has lessened those processes, but we're still getting more than we would want. That's probably some of our fault. It could be some issues with the way it's set up in certain areas. But, once we tune them out, they're staying tuned out.

It hasn't reduced the security analyst workload in our organization but that was never the purpose of it for us. It's an additional tool in our armory, so it hasn't reduced our workload, but it's made us more efficient.

It makes the team more efficient in speed of response. I would say it makes them more efficient in the breadth of their coverage of what they can respond to. It makes us have a more proactive response to incidents.

It has reduced the time it takes to respond to attacks. That comes back to the proactive point. It makes us able to lower down in the kill chain. We can react now, rather than reacting to incidents that happened, we can see an instant, in some cases, as it's being implemented, or as it's being launched.

It's not all attacks, but I would say that it's a shift less on the material chain. It's things that we might not even have spotted if it hadn't been for Vectra AI, so it's difficult to know how we would quantify that as an amount.

What needs improvement?

The false positives and the tuning side of it are some things that could use improvement but that could be from our side. 

I don't want to criticize the product for performance with our role out of it. It does what it says it's going to do very well. We've got issues with the way we've deployed it in some places, but the support we've had in that is very good as well, so I'm very happy with the support we get.

For how long have I used the solution?

My company has been using Vectra AI for three years. I've been here for eight or nine months now, but the company has just been using it for three years.

What do I think about the stability of the solution?

We've had absolutely no issues with stability at all.

What do I think about the scalability of the solution?

Scalability is obviously based around the size of the clients that we have. We have had some issues around scalability but that's only because when it was implemented before my time but I know it is scalable. Obviously, we have to put some thought into that, some planning into that from our side, but it is limited on the size of the boxes. To summarize, yes, it is scalable, but it needs planning.

We have four users who use it in my company who are cybersecurity analysts.

Vectra AI is on everything apart from the clouds. Now we're on a journey towards more and more cloud. At least 70% of our company is covered by it. 

We do have plans to increase usage. We want to move to the cloud. 

How are customer service and technical support?

The support is excellent. We've had really good technical support from Vectra AI all the time. We have very regular catch-ups with them. They always pick the right people to do the calls, and we even have deep-dive sessions with our analysts with them and provide us with training. They've been excellent.

Which solution did I use previously and why did I switch?

We didn't have anything in place before Vectra AI. 

I have used another solution in the past. I used Darktrace where I was before. It compares very favorably with Darktrace. I wouldn't say it was any better or worse.

The UI is quite different, but apart from that, there are obviously slight differences in the analytics behind it, but I'd be struggling to say that one of them was better than the other. They both seem to do what I do well. Vectra AI is a little bit more honest about their capabilities than Darktrace is.

I don't think Vectra AI enables us to answer investigative questions that other solutions are unable to address. I know that there are other solutions that could do it as well. They're as good as everything else out there, but I wouldn't go and say they're massively better. The thing that sells it for me is that the support has been very good. That's one of the bits that keeps me with them.

What was our ROI?

ROI depends on how you quantify that in security. It's really difficult to quantify what you find to a monetary value. We do see a return on investment because it's a good tool that we're using well and it's helping us to keep the company secure. It's really difficult to quantify a monetary value on that or say that you've got return on your investment. I wouldn't want to be without it. You can't put a price on security.

What's my experience with pricing, setup cost, and licensing?

They compare very favorably against the competition in terms of price. Nothing in this area is cheap. There is a lot of value in the products that you're buying, but they have come in at the right price for us in comparison to others. I would say that they're competitive in their pricing.

What other advice do I have?

My advice would be to make sure it is planned and deployed properly. That's a problem with my organization, not a problem with Vectra AI. Otherwise, if you don't build it to the specifications that you were told to, you're going to spend your whole life trying to fix a problem that shouldn't be there. My advice would be the plan and implement as per the plan.

I would rate Vectra AI a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1358853 - PeerSpot reviewer
Information Technology Security Engineer II at a mining and metals company with 10,001+ employees
Real User
Jun 30, 2020
Helps us focus on higher-level alerts while not bombarding us with alerts on lower-level activities
Pros and Cons
  • "One of the most valuable features is all the correlation that it does using AI and machine learning. An example would be alerting on a host and then alerting on other things, like abnormal behavior, that it has noticed coming from the same host. It's valuable because we're a very lean team."
  • "It has increased our security efficiency and has also reduced the time it takes us to respond to attacks by about 50 percent."
  • "It does a little bit of packet capture on alert so you can look at the packet capture activity going on, but it doesn't collect a whole lot of data. Sometimes it's only one or two frames, sometimes it does collect more. That's why they have the addition of their Recall platform, because that really does help expand the capability."

What is our primary use case?

We use it as an intrusion detection system to monitor traffic that's going on within our network.

How has it helped my organization?

There was an event that happened before I started here, a ransomware event, and Vectra AI was able to quickly detect and alert on the activity. That greatly reduced the time it took for the company to respond to the incident.

Cognito provides visibility into behaviors across the full life cycle of an attack in the network, beyond just the internet gateway. By detecting everything before the internet gateway, it's able to get a fuller picture of what was going on before the target left the network. It greatly increases our ability to investigate events that occur.

The Vectra product also triages threats and correlates them with compromised host devices. As a result, it helps to reduce the time to respond to incidents.

In addition, it does a really good job of bringing the higher-level alerts to our attention while not bombarding us with alerts on lower-level activities that, I find, we don't usually need to investigate. When I first started using it I was investigating everything and I quickly learned the low-level threats, as shown by their scores, were low for a reason and they really didn't need to be looked at too closely.

I would estimate it has reduced our security analyst workload by around 30 to 40 percent. It has increased our security efficiency and has also reduced the time it takes us to respond to attacks by about 50 percent.

What is most valuable?

One of the most valuable features is all the correlation that it does using AI and machine learning. An example would be alerting on a host and then alerting on other things, like abnormal behavior, that it has noticed coming from the same host. It's valuable because we're a very lean team. It helps reduce workload on our team daily by performing tasks that we don't have to do manually.

It does a really good job of reducing alerts by rolling up numerous alerts to create a single incident or campaign for investigation.

It also does a really good job detecting things. Some things it detects are not really threats, but it is stuff that it should be detecting, even though the behavior, sometimes, isn't malicious.

What needs improvement?

It does a little bit of packet capture on alert so you can look at the packet capture activity going on, but it doesn't collect a whole lot of data. Sometimes it's only one or two frames, sometimes it does collect more. That's why they have the addition of their Recall platform, because that really does help expand the capability.

I would also like to see more documentation or user guides about using the product.

For how long have I used the solution?

I've been using Vectra AI for a little over one year, but it was in place at our location before I started working here.

What do I think about the stability of the solution?

We haven't had any issues other than one power supply failure, but there was a backup power supply and they sent the replacement quickly. Other than that, I haven't seen any issues with stability of the product.

What do I think about the scalability of the solution?

I haven't had any experience in scaling it out beyond what was set up before I started here.

We have about 1,600 employees on site, but I'm not sure how many devices that equates to. Each person has one or more devices. We're scaled out about as far as we can go.

I'm the only person using it directly in our company, as an IT security engineer II.

How are customer service and technical support?

They have very good tech support.

What was our ROI?

Our company definitely saw return on investment when it had the ransomware attack. They were able to stop it quickly. That was definitely a huge savings. Otherise, the company was going to have to shut down production.

What's my experience with pricing, setup cost, and licensing?

I don't really have anything to compare it to, but I would assume the pricing is fair.

I believe they are licensing current devices or hosts. When I was last talking to a rep, we were having to go through a true-up process, but that hasn't started yet.

Which other solutions did I evaluate?

I have thought of evaluating other things, just for evaluation’s sake, but I haven't done so yet.

What other advice do I have?

It's helped me learn how to investigate alerts in a more efficient way.

It also captures network metadata at scale and enriches it with security information. Part of that I was able to witness using a proof of concept for the Cognito Recall platform, which collects all the metadata and then forwards it to an Amazon instance in the cloud. From there you can do a lot of correlation and you can do deep-dives into the data. That was also a really good product, and I would like for us to purchase it, but right now it doesn't look like that's going to happen.

Vectra will alert on activity going to some of our cloud providers, for example Microsoft OneDrive or Teams, but our systems won't really inspect on any type of SSL traffic, and it doesn't provide that much use for external communication that's encrypted. It's something we do not have set up and that's why we're not able to get that full visibility.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1357995 - PeerSpot reviewer
Director, Information Security at a university with 5,001-10,000 employees
Real User
Jun 11, 2020
Its artificial intelligence and machine learning helps us with looking at deviations from the norm
Pros and Cons
  • "The solution provide visibility into behaviors across the full lifecycle of an attack in our network, beyond just the Internet gateway. It makes our security operations much more effective because we are now looking not just at traffic on the border, but we're looking at east-west internal traffic. Now, not only will we see if an exploit kit is being downloaded, but we would be able to see then if that exploit kit was then laterally distributed into our environment."
  • "Some of their integrations with other sources of data, like external threat feeds, took a bit more work than I had hoped to get integrated."

What is our primary use case?

One of the reasons we went with this solution was because there is less that we have to customize; it's more commercial off the shelf. Therefore, my team can spend their time doing what's most beneficial for the university, which is protecting it, not upgrading custom software.

We use it to inspect and look for malicious, abusive, or other types of forbidden behavior with our north-south and east-west traffic. We not only look at traffic from our campus to the Internet, but we look at traffic internally in our network as it does network AI. It not only looks when a specific event happens, but whether, "Is this a normal event? Or is it normal for the host to do that?" 

How has it helped my organization?

The Privileged Account Analytics for detecting issues with privileged accounts is very important because, like any organization, we have people from low-privileged, regular users all the way to administrators who have very high levels of privilege. Therefore, a regular student, on their own machine, may run Coinminer on it, which might be something that the student is experimenting with for higher ed. However, it's a very different use case when a staff user on their work issued machine is running it. Cognito will let us discover that very easily and contextualize it, "Is this really the criticality of an alert or a behavior?" It does this not only for the user, but it also lets us see through the DNS and machine name, whether it's a university asset, etc. Also, you can target those users who have a very high level of access by really enriching your analysis of alerts, such as, "I know that this administrative account does do PowerShell stuff because that's one of the main jobs of that sysadmin." Then, if I see that sort of PowerShell behavior from another account that I wouldn't expect it from, then that's a reason for concern.

The solution captures network metadata at scale and enriches it with security information. This provides us context upfront which helps us prioritize.

The solution provide visibility into behaviors across the full lifecycle of an attack in our network, beyond just the Internet gateway. It makes our security operations much more effective because we are now looking not just at traffic on the border, but we're looking at east-west internal traffic. Now, not only will we see if an exploit kit is being downloaded, but we would be able to see then if that exploit kit was then laterally distributed into our environment.

The solution’s ability to reduce false positives and help us focus on the highest-risk threats is very good. The additional context and ability to take other factors that we can feed into it, like our threat intelligence feed or the user identity, helps with running down whether behaviors are legitimate or pose a big risk. It also helps us eliminate false positives where appropriate, such as some of our system admins running PowerShell in a way that looks very suspicious if you saw it from a regular user.

It has reduced the type of analysis needed to run down and get to the bottom of what's really happening. On the flip side, it doesn't miss as much as a human only or more signature oriented approach would. While I don't want to give a false impression that it's going to result in less work, I think the work that we're doing is more efficient. We can do a lot more to protect, because we're able to react and look at what's important. It may not directly translate into, "Oh, well we spend less time on threat hunting and investigating a suspicious behavior," but we're seeing what we need to look at more effectively.

It's easier to get an analyst up to speed and be effective. The solution has helped move approximately 25 percent of the work from our Tier 2 to Tier 1 analysts.

What is most valuable?

I find the network artificial intelligence and machine learning to be most valuable because we have also significantly increased the amount of traffic that we inspect. This has kind of lowered the burden of creating ways to drink from that fire hose of data. The artificial intelligence and machine learning help bubble up to the top things that we should go look at which are real deviations from the norm.

I would assess the solution’s ability to reduce alerts by rolling up numerous alerts to create a single incident or campaign for investigation very highly. Rather than relying on signatures and a human to look if, "Host X has hit these four different signatures," which is probably an indicator of a fairly high confidence that something's not right, the analytics, artificial intelligence, and machine learning in this product tie those events together. It also looks for new events that are out of the ordinary, then gathers those together and tells us to look at specific hosts. This is rather than an analyst having to sift through a bunch of signature hits, and say, "Oh, this host needs to be looked at."

Also, there is a much lower operational burden of maintenance. We used to use open source monitoring tools, which are very good, but they take a lot of work to maintain and leverage. We really like the commercial off the shelf type of approach of the software, not brewing our own.

What needs improvement?

Some of their integrations with other sources of data, like external threat feeds, took a bit more work than I had hoped to get integrated. I think the company has been very responsive, willing to take our feedback, and look at addressing our concerns.

I have asked that they give direct packets capabilities.

For how long have I used the solution?

About a year and a half.

What do I think about the stability of the solution?

It is very stable and easy to maintain compared to the Linux open source solution that we previously used for a long time.

Maintaining the solution isn't even a full FTE, probably more like a quarter. We have to coordinate if we want to get more data into it, as there are some integrations that we do with our threat intelligence feed from our ISAC.

What do I think about the scalability of the solution?

We have talked to several other customers who have much larger environments than ours, so it is very scalable. We have applied it in excess of probably 20,000 devices. We have probably 50,000 to 60,000 active users who might see traffic from it. We have hundreds of thousands in our directory total, but some of those are alumni or adjunct faculty, so they may not be active all the time. We have on order of 700 servers and hundreds of applications. We're not huge, but we're not tiny.

One of the things that is really exciting about partnering with Vectra is they have solutions for the cloud, both Azure and AWS. This will get us that same type of visibility we're getting now with things on our physical campus using cloud services. This is probably where our increased usage will be concentrated on.

How are customer service and technical support?

Vectra's technical support is very good.

Which solution did I use previously and why did I switch?

We switched from an open source solution to Cognito because there was a lower operational maintenance burden and it provided more visibility into our environment. It also has more analysis and initial triage done by the network AI and machine learning.

Vectra enables us to answer investigate questions faster than our open source solutions previously did.

How was the initial setup?

The initial setup was straightforward.

Our initial deployment with north-south and a bit of east-west for our first virtual sensor probably took two to three days at most. 

Long-term, we now have it deployed on every VMware server that is in our environment and it's monitoring probably 500 to 600 inter-server communications (between different servers). That took a little longer because we had to first work with our colleagues here onsite. It wasn't an issue with Vectra. It just took time and we had to arrange some work with internal partners. We did the reference and first setup in a day.

For our implementation strategy, we turned up north-south visibility immediately and brought up a single virtual sensor for our VMware environment. Then, after three months, we revisited it with a team who operates VMware and their servers. We made sure they were comfortable with the resource demands and how well the solution was working. Finally, we were able to have them turn it on for all the VMware servers.

What about the implementation team?

We had very knowledgeable people from the vendor work with our networking group to get the correct traffic to its sensors. This was done remotely/virtually, but it was done very well.

What was our ROI?

Hopefully, this is a sunk cost. We are mitigating risk. We are not expecting to make money on this solution.

The solution has reduced the time it takes us to respond to attacks by approximately 20 percent.

Which other solutions did I evaluate?

We looked at some of Vectra's competitors. We had Snort and also used Bro. We also used Argus and NetFlow collector. Therefore, we looked at what were the products out there that could sort of replicate the things we were doing with a commercial off the shelf product that had artificial intelligence, but not open source.

We looked at Corelight, which was more grow only. We also looked at ExtraHop.

We didn't do a formal RFP with this one. We developed some relationships with the management at Vectra, who really wanted to partner with us. We looked at their technology and other competitors in the area, then decided it was a worthwhile (based on their commitment) for us to work with them.

Usually, I'll go to the Gartner Security & Risk Summits and look around at what different vendors are coming out with. That's a very useful venue for learning about new vendors.

What other advice do I have?

We don't have that big of a cloud presence yet. However, the solution would correlate behaviors in our enterprise network and data centers with behaviors we see in our cloud environment because part of our east-west visibility includes our dedicated connections to cloud instances. If it goes over to our commodity Internet, it should see it there too.

I would rate this solution as an eight point five (out of 10).

All opinions in this review are my own.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1362528 - PeerSpot reviewer
Manager, IT Security at a energy/utilities company with 201-500 employees
Real User
Jun 11, 2020
Produces actionable data using automation reducing our security team's workload
Pros and Cons
  • "Vectra produces actionable data using automation. That has helped us. It's less manpower now to look at incidents, which has definitely increased efficiency. Right now, in a lot of cases, our mean time to detection is within zero days. This tells me by the time something happened, and we were able to detect it, it was within the same day."
  • "We have been extremely happy with the solution; it's been one of the best solutions we have in our enterprise and I would put it at the top of the list."
  • "I would like to see a bit more strategic metrics instead of technical data. Information that I could show to my executive management team or board would be valuable."

What is our primary use case?

The Detect platform that we have is on-prem. We have what's called "the brain", then we have sensors placed in different key/strategic areas in the organization. It is helping us do a lot of the monitoring. We also have some SaaS offerings from the Recall platform, which look at some of the metadata, etc. If we were doing things like incident response, it gives us a bit more granular type of information to query. However, the Cognito Detect platform is all on-prem.

We are using the latest version.

How has it helped my organization?

We had a gap where we didn't necessarily have a managed service, which we do today, but at the time we needed something that would help us detect malicious behavior and anomalies within the organization. We found that Vectra solved this. We were able to find issues within minutes or hours of them occurring, then we were able to action them rather quickly.

Some of the metrics that we try to show from an incident response perspective are the effectiveness of our controls, like mean time to detection and mean time to remediate. E.g., mean time to detection shows how quickly the organization detects it from when it first occurred, then determines the remediation aspect as well. We take those numbers and correlate them back to how effective our tools are in our organization. Vectra's really helped in the sense that our mean time to detect is within zero the majority of the time, meaning that from the time we detect it to the time it occurred is within zero days. This promotes how effective our controls are.

When we get an alert, we're not wasting hours or so trying to determine if, "I need to find more logs. I need to correlate the data." We're getting actionable data that we are able to action on right away. I have found value in that.

We can find things quickly that users shouldn't have been doing in the organization. Simple things, e.g., all of a sudden we have a user whose exfiltrating a lot of gigs of data. Why are they doing that? We found value there. My very small team does not have to waste cycles on investigating issues when we get a good sense of exactly what is occurring fairly quickly.

We have the solution’s Privileged Account Analytics. We have seen detection on certain cases, and it's been good. It actually is a good feature. We already have an organizational approach to privileged accounts, so we have seen a few detections on it but haven't necessarily seen abuse of privilege because of the way our organization handles privilege management. We are an organization where users don't run with privilege. Instead, everybody runs with their basic user account access. Only those that need it have privileges, like our IT administrators and a few others, and those people are very few and far between. 

If we are investigating something, we may be investigating user behavior. Using the metadata, we can find exactly, "What are all the sites he's going to? Is he exfiltrating any information? Internally, is he trying to pivot from asset to asset or within network elements?' Using that rich set of information, we can find pretty much anything we need now. 

The solution provide visibility into behaviors across the full lifecycle of an attack in our network, beyond just the internet gateway. It augments what we are doing within the organization now. Being able to discover/find everything that is occurring within the kill chain helps us dive down to find the root of the problem. It's been beneficial to us because that's a gap we've always had in the past. While we may have gotten an alert in a certain area, trying to find exactly where it originated from or how it originated was difficult. Now, by utilizing the information that Vectra produces, we can find exactly what the root cause is, which helps with discovering exactly how it originated in the first place.

With a lot of the detections or things that are happening, I would not say they're necessarily malicious. Where I find it very valuable is that it gives us an opportunity to understand exactly how users are sometimes operating as well as how systems are operating. In a lot of cases, we have had to go back and reconfigure things because, "Oh, this was not done." We realized that maybe systems were not setup correctly. I really liked this aspect of the solution because we don't like false positives. We don't want Vectra to produce things that are just noise, which is something that it doesn't do. 

Vectra produces actionable data using automation. That has helped us. It's less manpower now to look at incidents, which has definitely increased efficiency. Right now, in a lot of cases, our mean time to detection is within zero days. This tells me by the time something happened, and we were able to detect it, it was within the same day.

What is most valuable?

It gives you a risk score of everything that you just found. The quadrant approach is useful because if there are things in the lower-left quadrant, then we don't necessarily need to look at them immediately. However, if there's something with a high impact and high risk score, then we will want to start looking at that right away. We found this very valuable as part of our investigative analysis approach.

The solution’s ability to reduce alerts by rolling up numerous alerts to create a single campaign for investigation is very good. Once it starts adding multiple detections, those are correlated to a campaign. Then, all of a sudden, this will increase the risk score. I've found that approach helps us with understanding exactly what we need to prioritize. I find it very useful.

The amount of metadata that the Recall solution produces is enormous. What we can find from that metadata is exceptional. Once you get to know how to use the tool, it's much simpler and more intuitive to use when finding information than using a traditional SIEM, where you have to build SQL type commands in order to retrieve data. So, I do find it very valuable.

What needs improvement?

I would like to see a bit more strategic metrics instead of technical data. Information that I could show to my executive management team or board would be valuable. 

I would like to see some improvements on the integration aspects of it. They are getting better in this. However, most organizations have a plethora of cybersecurity solutions that they run, and I think that there is a bit more that could be done on the integration side. 

For how long have I used the solution?

About four years.

What do I think about the stability of the solution?

The stability is good. I don't think we've ever had an issue with it at all. I don't think I've ever seen it misbehave, crash, or anything like that.

It is continuously updated. Whenever they release a new patch or updates, they push it to the brain (the centralized management).

What do I think about the scalability of the solution?

We have never seen an issue from a scaling perspective. It is not an issue for us.

We have a team of less than four people. We don't really have a Tier 1 or Tier 2. We just have people working in cyber.

There are areas where we would like to increase our capabilities. We have 100 percent visibility for anything leaving the organization. There are some areas within the organization where we would like to monitor some of the internal workings. One of the places where we are looking to expand is into our OT segment. We do have a path for where we would like to see this go.

How are customer service and technical support?

They are very competent and good. They are always able to solve problems.

Which solution did I use previously and why did I switch?

A few years ago when we were looking at this, we had a gap in the organization. We didn't have like a managed service offering. We had an on-prem SIEM, but we didn't have a large team so we didn't have resources fully dedicated to looking to see threats and correlating them with other event logs to see exactly what was occurring. The reason that we didn't have a managed server previously was cost. Therefore, we looked for alternative ways to solve the gap, lower the resource count, and be able to automate and integrate within our enterprise solutions.

How was the initial setup?

It was pretty straightforward. You can plug the appliances in, whether it is into a switch, router, or some other demarc point from a SPAN port, then you let it learn. That is it. There's nothing really you have to do.

Our deployment took days at most. Once you configure it, you just let the system learn. Usually, within a week, it starts to detect things. For it to be effective, it needs to know what the known baseline is.

You plug it in, let it learn, and it's up and running.

What was our ROI?

We saw ROI within the first six month due to the reduced impact on our staff and we have been deploying it for years. 

Vectra has absolutely reduced security analyst workload in our organization. This was the real thing that we were trying to find: How can we do this? With a small team, it is very hard. We have a small team with a large stock of solutions. Therefore, we were looking for the best way to reduce the amount of manual effort that's required for an individual. We've found Vectra has significantly reduced the workload by probably 200 percent for our staff.

Which other solutions did I evaluate?

We looked at NextGen traffic analysis type of solutions, like Darktrace. Then, we looked at Vectra. I found Vectra was a bit more intuitive. I think both products had some really good offerings. What really helped us make a decision was we were trying to find things that help us produce actionable items. I liked Vectra because the one thing it was trying to do is it was show you exactly what is happening in the kill chain. The whole premise behind it was, "These are things that are actually occurring in your network, and they're following a specific pattern." I really liked it because in my view it was very actionable and automated.

I don't want to have to spend cycles on things on unnecessary things. One thing I found with Darktrace was it produces a lot of good things, but it's too much in certain cases. Whereas, I like the way Vectra tells you exactly the things that are happening right now in your network, then groups it based on exactly what the type is, providing you a risk score.

Also, it did seem like it was like a resource built into a box with AI capabilities. I found that the amount of effort we have to spend on analysis from it is a low cost to us. Vectra just fit in well with my team mandate.

I found Darktrace was a bit more noisier than Vectra. Sometimes, when you deal with products like this, the noise is time and effort that you may not necessarily have.

Once we started to do the PoCs, we ran Vectra in certain use cases with the sense of, "Okay, let us know exactly what's kind of going on within the network." What we found in a lot of cases is, and these weren't just cybersecurity incidents that were occurring, and Vectra gave us a good sense of how a lot of our solutions were operating. We ended up finding out, "This is exactly what this solution may be doing. Maybe there is a misconfiguration here or there."

What other advice do I have?

There was no complexity with Vectra; it is very simplistic. However, for the tool to be effective, you want to make sure that you place your sensors in appropriate places. Other than that, you let the tool run and do its thing. There's really no overhead.

I would probably rate it as a nine or 10 (out of 10). We have been extremely happy with the solution. It's been one of the best solutions we have in our enterprise. I would put it at the top of the list.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Cyber Specialist, Forensics at Richemont
Real User
May 5, 2020
Makes it much easier for us, as analysts, to engage with and visualize incidents, increasing our efficiency
Pros and Cons
  • "It gives you access, with Recall, to instant visibility into your network through something like a SIEM solution. For us, being able to correlate all of this network data without having to manage it, has provided immediate value. It gives us the ability to really work on the stuff where I and my team have expertise, instead of having to manage a SIEM solution..."
  • "In comparison to some of the other tools that I've come across in this category, I would definitely give it a 10 out of 10."
  • "Some of the customization could be improved. Everything is provided for you as an easy solution to use, but working with it and doing specific development could be worked on a bit more in the scope of an incident response team."
  • "Some of the customization could be improved. We think the integration with source solutions could be better."

What is our primary use case?

We have two use cases. The first is that Vectra's platform allows us to get visibility into anomalous behavior, which, previously, we never really had access to, for threat hunting and incident response. We use it in support of our incident response operations to help supplement our investigations on hosts. We use it to correlate any suspicious activities, which is something that Vectra has been extremely accurate in, when used the right way. 

The second use case is that we've used the Vectra Cognito Recall and Cognito Stream devices. With these integrations, it's given us instant visibility into all the network data as well. That enables us to conduct our own hunts on our network data, data you'd see on a security information and event management (SIEM) solution. It also gives us the ability to correlate with our playbooks because it gives us access to the data itself in much more depth and detail.

How has it helped my organization?

The solution captures network metadata at scale and enriches it with security information. We store metadata for three months. Just to be able to scale the amount of information that we collect on the networks is a problem in itself. We have our SIEM solution that collects all of these logs. Making sure these logs are still sending, that these devices are still sending to our main SIEM, are issues. For Vectra AI, even with three months of retention, with the environment we have, we have never had issues accessing this network data. On top of that, if there are any issues, the support team is amazing in providing feedback and fixing them.

It has actually increased our security analyst workload, but in a good way. It has reduced the amount of stuff that we used to look at, and has allowed us to re-approach our C-CERT from signature-based detections to more behavioral-based detections. It has reduced the amount of boring work and work that is on the host, to more thought-provoking work based on behavioral data. We're now able to approach our C-CERT from a risk perspective and a numbers perspective.

It has reduced that boring work drastically and it reduces the time to investigate incidents in general. While it has definitely added a bunch of incidents for us to look at, it has reduced the workload of how we work those incidents. It makes them not only much easier to engage with and easier to visualize, but also enables us, as analysts, to work in a much more efficient and simple way.

Vectra has also helped move work from our Tier 2 to our Tier 1 analysts. Eighty percent of our Tier 1 analysts are doing Tier 2 work.

Finally, the solution has reduced the time it takes us to respond to attacks. It has gone from on the order of hours to less than 10 minutes to 30 minutes.

What is most valuable?

The most valuable features are Cognito Recall and Cognito Detect.

I didn't think Vectra AI actually provided this functionality, but essentially it gives you access, with Recall, to instant visibility into your network through something like a SIEM solution. For us, being able to correlate all of this network data without having to manage it, has provided immediate value. It gives us the ability to really work on the stuff where I and my team have expertise, instead of having to manage a SIEM solution, as that is a whole undertaking in itself. It has expedited all our investigations and hunting activities because it's all there and available, and they manage it.

We use their Privileged Account Analytics for detecting issues with privileged accounts. Given that we're a global company with over 35,000 machines, the machine learning-type of analysis or visibility into baselining behavior in privileged accounts in the environment is something Vectra does amazingly. It's amazing the visibility that I get. Not only is it providing a baseline to understand the behaviors of how IT, for example, is acting globally and in all these different regions, but it also gives me an ability to get much more granular and understand more of the high-risk behaviors, rather than the behaviors that we expect from IT. Usually, malware attackers and normal IT activities look the same. It's about discerning what's outside of baseline, and Vectra does this amazingly, incorporating not only the account privileges but the context of what these accounts are doing on hosts, on top of that.

The solution also provides visibility into behaviors across the full life cycle of an attack, visibility into the attacker kill-chain. I personally do red-team testing and threat hunting and, in addition to the detections which Vectra has already caught, it's been able to outline a full attack from an external red team that came in and tested with us. Not only did it show exactly what they did, but it was even able to provide a profile of the type of behavior that this exhibited, which was an external actor. In my own attacks that I've conducted on the network, it's been able to detect everything and properly align it in a kill-chain fashion. That is extremely helpful in investigations because it helps align the host data a little bit when you have visibility of the network in such a way.

Vectra also triages threats and correlates them with compromised host devices.

What needs improvement?

Some of the customization could be improved. Everything is provided for you as an easy solution to use, but working with it and doing specific development could be worked on a bit more in the scope of an incident response team. In my opinion, it's built as a solution for everything, instead of it being part of a bunch of other tools.

For example, we have a source solution which will orchestrate the ability for us to use a host EDR and the ability for us to use Vectra. We see Vectra from a purely network standpoint. Therefore, we don't want it to be the incident manager where we have to fill in specific things to be fixed. We think the integration with source solutions could be better. It tries to treat itself as an incident resolution platform.

For how long have I used the solution?

I have been using Vectra AI for three to four years.

What do I think about the stability of the solution?

It has never crashed. It's always working. And they always resolve any issue before you can act. They'll alert you of an issue and then they'll report that it's fixed. They're very proactive.

What do I think about the scalability of the solution?

In terms of instant access to the data and scalability, we've never seen issues with the platform at all. We use it everywhere, across all our regions across over 35,000 devices. We have plans to increase usage of the solution and the capacity.

We have less than 10 people working with the solution and they're all C-CERT incident responders and investigators. And we have one person, a C-CERT specialist, for maintenance of the solution but he is barely doing that anymore because they have a support team that helps alert us to any issues.

How are customer service and technical support?

I've found that Vectra in general, away from the platform, has been extremely helpful and given me any support that I need on investigations or in trying to reduce the amount of noise. They have allowed me to do this, but it requires a lot of work upfront.

How was the initial setup?

Looking back at the setup now, it was straightforward because of the support that they provided. I'm not sure how long the overall deployment took but it may have taken a couple of months.

We had to install specific brains in multiple regions. We were given instructions on where to install specific network nodes and sensors to be able to collect information where the brains were located. All of this configuration was provided directly from them. They sent the devices over to our data centers along with documentation to support the devices.

What was our ROI?

We have definitely seen return on our investment (ROI). While our analysts are working on "more" incidents, the efficiency of the way they're working, due to the way that Vectra has broken down its platform and its data, has exponentially decreased the response times to incidents. It has also trained them indirectly because with the story-lining, the way that it creates these detections, analysts receive them and pick them up much quicker than they would in a normal security class.

Which other solutions did I evaluate?

We evaluated other options. I wasn't the person who decided on Vectra AI at the time, but we were looking at Darktrace and other machine learning-type solutions.

Vectra fit the niche of what we needed, from the perspective of the former C-CERT manager. Also the feedback we got from their team and the support we've had with them really pushed us to work with them. They were very collaborative and we believed in what they were doing when they initially started working with us all those years ago.

What other advice do I have?

My advice would be to really utilize the support and collaborate with Vectra. The solution requires heavy usage and customization to your environment. They provide the guidelines and you just have to be able to fill in the specifics. If you don't do that, it's not an effective tool. It is a really hands-on tool.

Vectra has done a really good job of giving you visibility into the type of behavior into which you want visibility. But reducing the number of alerts really depends more on the analyst who is operating it and working with it.

As for its ability to reduce false positives and help us focus on the highest-risk threats, the term "false positive," especially in this scope of machine learning, doesn't seem to me to apply. Vectra gives you visibility into what you want to see. It gives us visibility into the exact behaviors which we sometimes have issues trying to create detections for on the host. And on the network it's collected and brought it all together. We get really good visibility into all of the risky behaviors. Vectra provides the whole context, on the network, of what it sees in terms of a risky behavior and provides a story with it.

In comparison to some of the other tools that I've come across in this category, I would definitely give it a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1302852 - PeerSpot reviewer
Sr. Specialist - Enterprise Security at a mining and metals company with 5,001-10,000 employees
Real User
Mar 12, 2020
Scoring and correlation really help in focusing our security operations on critical issues
Pros and Cons
  • "The solution's ability to reduce alerts, by rolling up numerous alerts to create a single incident or campaign, helps in that it collapses all the events to a particular host, or a particular detection to a set of hosts. So it doesn't generate too many alerts. By and large, whatever alerts it generates are actionable, and actionable within the day."
  • "Vectra was the only tool that picked up almost all the red team penetration activities, helped us detect threats in their initial recon phase before they caused damage, and has significantly reduced the time it takes us to respond to attacks."
  • "One thing which I have found where there could be improvement is with regard to the architecture, a little bit: how the brains and sensors function. It needs more flexibility with regard to the brain. If there were some flexibility in that regard, that would be helpful, because changing the mode of the brain is complex. In some cases, the change is permanent. You cannot revert it."

What is our primary use case?

Our main intention was to see what type of visibility, in terms of detections, Vectra could give us. 

We use it on both our manufacturing perimeter and at the internet perimeter. That's where we have placed the devices. We have placed it across four sites, two in UAE and two outside UAE.

How has it helped my organization?

What we have seen over the course of the three to four months it has been in place is that it has not found anything bad. That's good news because nothing specific has happened. But we have identified a lot of misconfigurations as well as some information on how applications are working, which was not known earlier. The misconfigurations that became known because of Vectra have been corrected.

It has given us the opportunity to understand some of the applications better than we had understood them before because some of the detections required triage and, while triaging, or in that investigation, we found how applications work. That is one of the main benefits.

We did a red team penetration exercise and almost all the pen activities were picked up by Vectra. That is another big benefit that we have seen through the deployment of the device.

Apart from the network traffic, a lot of the privileged accounts get monitored. It focuses on the service, the machine, and the account. We have seen many of the privileged accounts flagged with alerts whenever they're doing any activity which they do not normally do. We can see that it is the admin accounts or our support team accounts where the activity is happening. It is important because any privileged access which sees increased activity becomes a cause for suspicion. It's something that we need to be watchful for. It's a very useful feature because a privileged account can propagate more easily than an account that is not privileged.

These are all examples of the kind of information which is of great value, information that we didn't have earlier.

The detections, as well as the host ratings, allow us to focus in cases where we are pressured for time and need to do something immediately. We can focus on the critical and high hosts, or on the detections that have a very high score. If you do a good job in the rules and policy configuration, the alerts are not too numerous. A person can easily focus on all the alerts. But as of now we focus on the critical, high, and medium. The scoring and the correlation really help in focusing the security operations.

While I wouldn't say Vectra AI has reduced our security analyst's workload, it allows him to focus. It's a new tool and it's an additional tool. It's not like we implemented this tool and removed another one. It doesn't necessarily reduce his total time, but what it definitely does is it allows him to prioritize more quickly. Previously, he would be looking at all the other tools that we have. Here, it allows him to focus so things of serious concern can be targeted much faster and earlier. The existing tools remain. But Vectra is something to help give more visibility and focus. In that sense, it saves his time. Vectra is very good for automated threat-hunting, so you get to pick out things faster. All the other tools give you a volume of data and you have to do the threat-hunting manually.

Also, the technical expertise required to do the hunting part is much less now, because the tool does it for you. I wouldn't say that it has moved work from tier 2 to tier 1, but both of them can use their time and efforts for resolving problems rather than searching for actual threats. You cannot do away with tier 2 people, but they can have a more focused approach, and the tier 1 people can do less. It reduces the work involved in all their jobs.

In addition, it has definitely increased our security efficiency. The red team exercise is a very clear-cut example of how efficiency has been enhanced, because none of the other tools picked these things up. Vectra was the only tool that did.

It makes our workforce more efficient, and makes them target the actual threats, and prioritizes their efforts and attention. Whether that eventually leads to needing fewer people is a different question. Quantifying it into a manpower piece is probably more an HR issue. But improved efficiency is definitely what it provides. If I needed three or four tier 2 people before, I can manage with one or two now.

And Vectra has definitely reduced the time it takes us to respond to attacks. It's a significant reduction in time. In some cases, the key aspect is that, more than saving time, it detects things which other tools don't. It helps us find things before they actually cause damage. The other tools are more reactive. If your IPS and your signatures are getting hit, then you're already targeted. What Vectra achieves is that it alerts us at the initial phase, during the pre-damage phase. During the red team exercise we had, it alerted us at their initial recon phase, before they actually did anything. So more than saving time, it helps prevent an attack.

What is most valuable?

The solution's ability to reduce alerts, by rolling up numerous alerts to create a single incident or campaign, helps in that it collapses all the events to a particular host, or a particular detection to a set of hosts. So it doesn't generate too many alerts. By and large, whatever alerts it generates are actionable, and actionable within the day. With the triaging, things are improving more and more because, once we identify and investigate and determine that something is normal, or that it is a misconfiguration and we correct it, in either of these two instances, gradually the number of alerts is dropping. Recently, some new features have been introduced in the newer versions, like the Kerberos ticketing feature. That, obviously, has led to an initial spike in the number of tickets because that feature was not there. It was introduced less than a month back. Otherwise, the tickets have been decreasing, and almost all the tickets that it generates need investigation. It has very rarely been the situation that a ticket has been raised and we found that it was not unique information.

Also, we have seen a lot of detections that are not related to the network. Where we have gained extra value in terms of the internet is during data exfiltration and suspicious domains access.

The detections focus on the host, and the host's score is dependent on how many detections it triggers. We have seen with many of our probing tools, without triaging, that these hosts pretty quickly come into the high-threat quadrant. Its intelligence comes from identifying vulnerable hosts along with the triaging part. That's something that we have seen.

What needs improvement?

One thing which I have found where there could be improvement is with regard to the architecture, a little bit: how the brains and sensors function. It needs more flexibility with regard to the brain. If there were some flexibility in that regard, that would be helpful, because changing the mode of the brain is complex. In some cases, the change is permanent. You cannot revert it. I would like to see greater flexibility in doing HA without having to buy more boxes just to do it.

Another area they could, perhaps, look at is with OT (operational technology) specifically. Vectra is very specific to IT-related threats. It really doesn't have OT in its focus. We are using another tool for that, but maybe that is another area they can consider venturing into.

It's being used by my team of four or five people. Once we hand it over to operations, then the team size will increase significantly. It will grow to about 10 to 15 people.

For how long have I used the solution?

We have been using Vectra AI four about four months.

What do I think about the stability of the solution?

Stability-wise, we've not had any issues, although it has only been three or four months. We had some slight bugs in there, bugs that were related to the triaging and how we used the conditions. But stability-wise, we've had no problem. 

There were some software issues, bugs, but then nothing major. There were minor cosmetic and syntax-based issues while raising the conditions. Apart from that, no issues with the stability.

What do I think about the scalability of the solution?

Currently we are in the process of expanding it to two more remote sites. One is in West Africa, in Guinea, and another one in the U.S. Those are more recent deployments, in place less than a month. We are in the process of creating the policies, and triaging, and investigations for those. That's ongoing. With those sites, the benefit realization is still pending because we just started the traffic loading.

The scalability part is where the architecture comes in. That's one of the areas for improvement that I would like to recommend. Unless you have dedicated brains doing anything other than brain functions, it doesn't become scalable. If you have a brain in mixed mode, your scalability is limited. Also, the brain's capacity gets reduced based on its function, so if it's in mixed mode, the capacity is less. If it's in brain mode, the capacity is more. If it's in sensor mode, the capacity is different. It makes scalability difficult. Unless you go for two big brains with your highest capacity device and then you keep adding.

When I spoke to our internal success team at Vectra, they mentioned that this is something that they're planning to fix in the near future with an upgrade.

How are customer service and technical support?

Whenever we have raised issues we have gotten timely responses. Getting support is fairly easy compared to some of the other technologies that we have. A simple email is sufficient to get attention from their support team. They have a remote access feature wherein we don't necessarily have to give a WebEx. We just simply enable the remote access on the device, and the remote team can log in, and have a look, and understand what the problem is.

How was the initial setup?

The problem was the architecture. Once we arrived at an architecture, it was simple. What takes time is to build the architecture plan because of the way the brains work. We had to agree on a design. Once you agree on the architecture, the implementation is pretty straightforward.

The initial architecture design took some time, a week or so. The implementation was done within a day.

Our implementation strategy was to have an HA setup for each site. We put two brains into mixed mode, but then we found out that if we put it in mixed mode, HA is not possible. So we set it up as a standby and we configured manual scripts to transfer the file from one brain to the other brain. That's how we are managing it now. If we want to go live on the standby brain, we just import the configuration and go live, if there is a failure.

It's a little bit manual process for us. If it has to be automated, I believe the brains cannot be in mixed mode. That was where we faced the initial problem, I mean, for the architecture part. So we have two brains configured in mixed mode and we have a couple of sensors on the OT side, sensors that are talking to these brains. The sensors are there in the OT connectivity, the active or standby firewalls, and this is repeated on the other site as well.

Two or three people are enough for the deployment. They should have a sound understanding of the network and an idea of how the architecture and the applications function. One person from the architecture team and one person from the network or security team are sufficient to understand how to get maximum utilization from Vectra.

What was our ROI?

In terms of visibility and security improvement, we have definitely seen a return on our investment.

What's my experience with pricing, setup cost, and licensing?

We have a one-year subscription that covers support and everything. There is no other overhead.

Which other solutions did I evaluate?

We evaluated Darktrace, in addition to Vectra, each in a PoC. We chose Vectra because the things that Vectra picked up were far more useful, and necessary from an enterprise point of view. Darktrace was a bit noisier.

What other advice do I have?

One thing we have learned using Vectra is that anomaly detection is a critical component of security; a non-signature-based technology is very critical. It helps pick up things that other tools, which are more focused on active threats, will miss. That is one major lesson that we have picked up from Vectra.

My advice would be that you need to focus, because the licensing is based heavily on IPs and area of coverage, although predominantly IPs. You need to have a very clear idea of what areas you want to cover, and plan according to that. Full coverage, sometimes, may not be practical because, since it's a detection tool, covering everything for large organizations is complicated. Focus on critical areas first, and then expand later on.

Also, the architecture part needs to be discussed and finalized early on, because there is a limited flexibility, depending on which model you choose to take.

The solution captures network metadata at scale and enriches it with security information, but the full realization of that will come with Cognito Stream, which we have yet to implement. Right now we are on Cognito Detect. Cognito Stream is something that we are working on implementing, hopefully within the next month or so. Once that comes online, the enriched metadata will have greater value. As of now, the value is there and it's inside Vectra, but we don't see that information — such as Kerberos tokens, or certificates, or what the encryption is — unless it leads to a detection. Only in that event do we currently see that information.

The Cognito Stream can feed into our SIEM and then we will have rich information about all the metadata which Vectra has in our data lake.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Vectra AI Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Vectra AI Report and get advice and tips from experienced pros sharing their opinions.