The solution is a cluster of servers which is managed by the vCenter cluster manager or vCenter Orchestrator. It controls workflows for us.
Founder and GM at Go Live
A scalable solution with a nice interface and an easy setup
Pros and Cons
- "Communication with technical support is very good. It has a repository of knowledge base articles which we can access which are very helpful."
- "Mainly VMware integrates with other products, but there is no easy way to link with other products from a different vendor. We can integrate with other products from the same vendors fairly well, but if they could make it so integration is easier with other vendors, that would really help."
What is our primary use case?
How has it helped my organization?
The powerful management console for each allocation gives the foundation of the organization. The ability for maneuvering in the location of computing resources and storage to reach the required performance for the IT department satisfies the organization's basic needs.
What is most valuable?
The solution's HA feature is very good. The VRS and multi-source scheduling are very helpful. The port to run feature is good as well.
The user interface is very user-friendly.
What needs improvement?
The solution could be a little bit less expensive. It used to be cheaper, but now it is very costly and the license model counts by the processor. The currency conversion rate in Egypt is very high, and a couple of thousand dollars means here a lot of money to us here.
Mainly VMware integrates with other products, but there is no easy way to link with other products from a different vendor. We can integrate with other products from the same vendors fairly well, but if they could make it so integration is easier with other vendors, that would really help.
Buyer's Guide
vCenter Orchestrator
May 2025

Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for seven or eight years.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
Communication with technical support is very good. It has a repository of knowledge base articles which we can access which are very helpful.
How was the initial setup?
The initial setup was very easy.
What other advice do I have?
We mostly use the private cloud deployment model.
I would recommend the solution. I'd rate it 8.5 out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Presales Engineer at a tech services company with 201-500 employees
Simple, ergonomic, and easy to use in a complex environment
Pros and Cons
- "The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one."
- "It is too expensive. One of the main issues is the price."
What is our primary use case?
We are a software IT provider. I work with vCenter. We use it for our clients. It's for customers and our customers who use VMware products. We are the implementation engineers. Most of our clients work with the traditional data counter.
Our primary use case of this solution is for virtualization management, so virtualizing the infrastructure, and optimizing IT workload.
What is most valuable?
The most valuable feature is that it's simple and very ergonomic to use the product compared to other virtualizing product. Out of Microsoft, Red Hat, and IBM, we found VMware to be the best one.
It's a single pane of glass. We can manage all the sectors on vCenter.
What needs improvement?
It is too expensive. One of the main issues is the price.
I don't know if vCenter Orchestrator can automize the provisioning of other products and other virtualizing software besides for VMware. If it will develop the ability to be a multi-provider product it will be better for VMware.
I would it to become multi-platforming, like what vRealize does.
For how long have I used the solution?
We have been using this solution for almost eight years.
What do I think about the stability of the solution?
It is stable. I didn't find any technical problems with any VMware products, including vCenter. They are stable products and the only problem is that they cost a lot of money.
What do I think about the scalability of the solution?
In Tunisia, we don't have very big data country like in the UK, Europe, and other countries. The biggest data center in my country has maybe around 500 virtual machines. We don't have the problem of scalability in Tunisia. We're a small country with a small data center. For big companies in Tunisia, it's compared to a middle-sized company in Europe.
We don't have this problem and I know vCenter it's very scalable with how much you can manage and how many customers you can manage. We don't have this problem with scalability.
How are customer service and technical support?
We don't have a problem with VMware support. I would rate their support a nine out of ten.
Which solution did I use previously and why did I switch?
We compared vCenter to Microsoft SCCM and other tools and I think vCenter is the most dynamic and the easier one to use in any complex environment.
How was the initial setup?
The initial setup is not complicated. The setup took around half a day. If we have all the requirement that we request it takes less than half a day.
What about the implementation team?
We do both. We implement and we do the support and maintenance tasks. We only require one staff member for the deployment.
The setup depends on how the company has organized it. We have people who are responsible for the implementation and people who are responsible for the maintenance and support desk. But if you have a problem then just one person can fix that problem.
What's my experience with pricing, setup cost, and licensing?
Our licensing is on a yearly basis. We pay for the license and then we pay the support every year.
What other advice do I have?
I would rate it a nine out of ten. Not a ten because of the price.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
vCenter Orchestrator
May 2025

Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Cloud Support at a computer software company with 201-500 employees
Useful for creating workflows, but the IDE needs improvement that includes support for more languages
Pros and Cons
- "The most valuable feature of this solution is the workflow creation."
- "The custom workflows are very difficult and confusing."
What is our primary use case?
We use this solution for creating workflows, and we have a public-cloud deployment.
We are a cloud service provider. We have the ability to do custom workflows for our customers, but none of our customers are using workflows right now.
What is most valuable?
The most valuable feature of this solution is the workflow creation.
The user interface is ok.
What needs improvement?
The custom workflows are very difficult and confusing.
The IDE for developing is not user-friendly and does not have IntelliSense for checking your code. I find this to be very challenging.
It would be nice if the IDE accommodated all of the languages because right now, it only has JavaScript. More options for scripting are needed, such as C# and Acorn.
I would like to see the creation of video tutorials to help learn how to use particular functions of the product.
For how long have I used the solution?
We have been using this solution for seven months.
What do I think about the stability of the solution?
I don't think that this product is very stable because, at the moment, I am not able to run workflows. It crashes. Workflows that I have run before, I'm not able to run them again. It just crashes for no reason.
What do I think about the scalability of the solution?
This solution may be scalable but right now, I haven't had any cause to explore scalability. In my environment, we do not have customers for this solution. It is used in-house.
We're working on internal workflow, but at the moment, it is not being used extensively.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
The initial setup was not straightforward. I had to do a lot of research, and a lot of reading. There was no material available online.
What about the implementation team?
I performed the implementation myself, but as I said, it was not straightforward. I had to search and experienced a lot of challenges, but at the end of the day, I was able to figure it out.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
This is a product that I'm still exploring.
I would rate this solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Pre-Sales & Training Manager with 11-50 employees
It is a good solution for balancing workloads
Pros and Cons
- "The DRS feature from VMware is very valuable to us because it balances workloads."
- "I would like to see a greater ability to do mobile administration."
What is our primary use case?
We use it for segmentation and the isolation of tenants.
How has it helped my organization?
The DRS feature from VMware is very valuable to us because it balances workloads.
What is most valuable?
I did not encounter any downtime in my environment.
What needs improvement?
VMware continues to improve its product, and we find a lot of new features that have improved over the years. I would like to see a greater ability to do mobile administration.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is good. It is a stable solution.
What do I think about the scalability of the solution?
We have had no problems with scaling of this product. We have over 130 users of the product.
How was the initial setup?
Deployment took us approximately four hours.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Specialist at a tech services company with 10,001+ employees
Hardware abstraction layer makes VMs portable when moving to a different platform
Pros and Cons
- "The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN."
- "I would like to see, from within the Web Console, being able to define the project and custom templates per user; almost like how CloudSpec has approached the solution."
What is our primary use case?
Primary use would be consolidation into a smaller footprint and its performance is pretty good.
How has it helped my organization?
It allows us to maintain an offline catalog of a bunch of product configurations that can be powered on remotely, so they don't use any resources while they are off.
What is most valuable?
The hardware abstraction layer, being able to make the VMs portable when moving to a different platform or over a WAN.
What needs improvement?
I would like to see, from within the Web Console, being able to define the project and custom templates per user; almost like how CloudSpec has approached the solution.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability is an eight out of 10.
What do I think about the scalability of the solution?
Scalability is an eight out of 10.
Which solution did I use previously and why did I switch?
There was no previous solution. It was all bare metal hardware.
When selecting a vendor the most important criteria are time in the industry and cost.
How was the initial setup?
The initial setup was very simple.
Which other solutions did I evaluate?
I looked at Zen, VMware, Microsoft Hyper-V, and the free Linux solution. My decision was made by the fact that our product support team only specifically supports virtualization on VMware.
What other advice do I have?
I rate this solution a nine out of 10 because of its simplicity, scalability, and availability. The one ding would be the need for better manageability of VM sprawl, that would be nice.
In terms of advice, I would tell people that this is VMware's only business, or primary business. That's longevity in your investment, as opposed to going with a Microsoft or a Linux that may or may not continue the solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Architect at a tech company with 1,001-5,000 employees
Essential tool to automate cloud administration activities....
Essential tool to automate cloud administration activities.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a manufacturing company with 11-50 employees
User-friendly product with an easy setup process
Pros and Cons
- "The technical support services are excellent."
- "The product’s cost needs improvement."
What is most valuable?
vCenter Orchestrator is a user-friendly and straightforward product.
What needs improvement?
The product’s cost needs improvement. Not all organizations can spend huge amounts of money to orchestrate the operation. In comparison, KVM is less expensive and has similar functionality. It could be integrated with other products and technologies than VMware.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
It is a scalable product.
How are customer service and support?
The technical support services are excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Ansible to automate workload management for third-party products and heterogeneous environments. In comparison, vCenter Orchestrator can be used to manage only VMware infrastructure.
How was the initial setup?
The initial setup process is easy if you follow the proper procedure with the correct steps and prerequisites.
What other advice do I have?
I rate vCenter Orchestrator an eight out of ten. If you have only VMware cloud, then vCenter Orchestrator is the right fit for your business requirements. You should look for other compatible tools if you have a heterogeneous environment, including public clouds like OpenStack or OpenShift.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Technical Architect at a tech services company with 1,001-5,000 employees
Scalable, stable, and helps make life easier through automatic tasks and processes
Pros and Cons
- "What I like best about vCenter Orchestrator is that it makes life easier through automation. People can request to automate all processes with vCenter Orchestrator, such as adding storage, creating VMs, removing VMs, and extending VMs."
- "I liked the previous client better than the current web client of vCenter Orchestrator, though my colleagues like the client now. The technical support for vCenter Orchestrator needs improvement."
What is our primary use case?
We use vCenter Orchestrator for all our automation. We use vCenter Orchestrator workflows to automate our infrastructure entirely.
What is most valuable?
What I like best about vCenter Orchestrator is that it makes life easier because it's for automation. My organization has a portal where people can request to automate all tasks or processes with vCenter Orchestrator, such as adding storage, creating VMs, removing VMs, and extending VMs.
What needs improvement?
I liked the previous client better than the current web client of vCenter Orchestrator, though my colleagues like the client now. Getting used to the current web client was difficult because it was different from the old client, though this is my personal opinion.
The technical support for vCenter Orchestrator needs improvement.
For how long have I used the solution?
I've worked with vCenter Orchestrator for many years, probably ten years in my team. I'm still working on it.
What do I think about the stability of the solution?
Stability-wise, I don't have issues with vCenter Orchestrator, so it's a nine out of ten.
What do I think about the scalability of the solution?
vCenter Orchestrator is scalable enough for my current environment, but it's not just a single product because my company has multiple vCenter Orchestrator running.
How are customer service and support?
I'm not happy with VMware support, so I'd rate it as five out of ten. My team even had mission-critical support, yet the support quality could be better, and the support team could have been more responsive. Right now, my team is in the middle of an issue that's been going on for quite a while, but my team still can't find the real cause, and the vCenter Orchestrator technical support team can't find the cause either.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup for vCenter Orchestrator was easy.
What about the implementation team?
We deployed vCenter Orchestrator. We are integrators operating a private cloud for multiple customers.
What's my experience with pricing, setup cost, and licensing?
My organization didn't have to pay extra for vCenter Orchestrator. It was already included, so it's basically free. Even VMware regular support is included.
What other advice do I have?
I'm working with VMware products, such as vSphere, vCenter Orchestrator, and vRealize Operations Manager.
My colleagues develop workflows. I'm not into vCenter Orchestrator development.
My company is a cloud provider.
I don't know how many people use vCenter Orchestrator within the organization. Still, it has a few thousand employees, with ten people in the development team I'm part of, so I'd say approximately a thousand employees could be using the product.
I would recommend vCenter Orchestrator, but the learning curve is rather high. It's not an easy tool to use for development, so you have to get to know it first. One area for improvement in vCenter Orchestrator is that it lacks good courses, tutorials, or training centers. What you'll find is very basic, and if you want more advanced training, you won't find one, so within my team, you have to learn it yourself, get experience, and find out how vCenter Orchestrator works.
My rating for the tool is eight out of ten because it needs more training resources and advanced courses, and VMware should provide training.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

Buyer's Guide
Download our free vCenter Orchestrator Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Process AutomationPopular Comparisons
Control-M
ServiceNow Orchestration
Microsoft System Center Orchestrator
Buyer's Guide
Download our free vCenter Orchestrator Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Do you think there is a minimum critical threshold that justifies the deployment of the System Center suite?
- Which is the best Workflow Automation Platform with microservices?
- What are your RPA use cases for IT operations, IT administration and other IT technical tasks?
- Should project automation software be integrated with cloud-based tools?
- When evaluating Process Automation, what aspect do you think is the most important to look for?
- Is there a need for workflow automation?
- Which BPA tool would be the best choice tool for entry-level businesses?
- Is RPA beneficial for a healthcare organization?
- What is Automation as a Service (AaaS)?
- What is your business process automation journey like?