MustafaKafi - PeerSpot reviewer
Senior Application Developer at teleyemen
Real User
Top 10
The network configuration features are also helpful because we can migrate entire networks
Pros and Cons
  • "The most crucial feature of vCenter is its scalability. We can use it to expand our network, so we don't have to report our client devices. The network configuration features are also helpful because we can migrate entire networks."
  • "VMware tools would benefit from more automation. When installing our devices and servers, we often need to install the VMware tools manually. This process should be automated during the VM installation process."

What is our primary use case?

In our first program, we used the VCF to provide searches for our clients, then we opened our service to the public, so we changed from VCF to a VC and VCB program. We have an infrastructure software data center that we need to manage and handle all our clients' requests. 

We use PCD and vCenter. On top of that, we provide the PCD as a service for our clients. We give them a portal to access the resources they request. The services include site recovery, policy updates, etc. 

What is most valuable?

The most crucial feature of vCenter is its scalability. We can use it to expand our network, so we don't have to report our client devices. The network configuration features are also helpful because we can migrate entire networks. 

For example, we have a disaster recovery site that stores all our network configurations, so our clients can move from one site to another. We can use load balancing for the same problem. If the server or hypervisor is fully loaded, we can easily move some devices or VMs to another site.

We use the VLS Orchestrator with vCenter and create templates, allowing our clients to access and collect administration for their services. They manage the IT-critical stuff they implement, so we can provide them with pre-built solutions and templates.

What needs improvement?

VMware tools would benefit from more automation. When installing our devices and servers, we often need to install the VMware tools manually. This process should be automated during the VM installation process.

For how long have I used the solution?

We've been using Orchestrator for seven or eight months.

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What do I think about the stability of the solution?

Orchestrator is stable, but we have some problems with access. There are some performance issues when we use the VMs. For example, there is some latency when I access the management device, but the device itself is stable and working very well. 

How are customer service and support?

I rate VMware support four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

VMware is the first virtual solution, system, or ecosystem that we used.

How was the initial setup?

The installation process was smooth except for a few complications with DNS and the certificate, but you typically need a lot of staff to help you install it. We don't need a dedicated person to perform maintenance. When a problem happens, we can call support to fix it, or we do it ourselves remotely if we have experience.

What about the implementation team?

We used a third-party consultant to help us implement the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing module is somewhat complex. Calculating the cost is complicated. Many of our clients are unclear about the billing system and the traffic metering. I think we pay for revenue sharing on the VCB program, but we had a VCF program in the beginning. I don't have enough information about licensing. But when we converted from the VCF to the VCB program, the licensing module changed to revenue sharing.

What other advice do I have?

I rate vCenter Orchestrator nine out of 10. It's a great solution that can help any starting company that needs to provide vCloud to their customers. It's scalable, stable, technical, and responsive. If you're deploying vCenter, you need to understand the infrastructure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Healthcare Specialist at Irish Government
Real User
Has good scalability and an easy initial setup process
Pros and Cons
  • "The solution is stable."
  • "It could be integrated with third-party hypervisors."

What is most valuable?

The solution manages workloads and templates very well.

What needs improvement?

The solution could be integrated with third-party hypervisors.

For how long have I used the solution?

I have used the solution for many years.

What do I think about the stability of the solution?

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

It is a highly scalable solution. I rate its scalability a ten.

How are customer service and support?

The solution's technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is easy. It takes an hour or two to complete.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

We renew the solution's license every one or two years.

What other advice do I have?

I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager, Infrastructure Support at Al Jaber Group
Real User
Top 20
Creates efficient workflows, but its analytics feature needs improvement
Pros and Cons
  • "It has the best workflow feature."
  • "Its technical support team takes a long time to escalate the issues."

What is our primary use case?

I use the solution for automation purposes.

What is most valuable?

The solution has the best workflow creation feature.

What needs improvement?

The solution's analytics feature could be better.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten.

What do I think about the scalability of the solution?

The solution's scalability is a seven or eight out of ten.

How are customer service and support?

The solution's technical support team takes a long time to escalate the issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup process is a seven or eight out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing an eight or nine.

What other advice do I have?

I recommend the solution to others and rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DineshKumar3 - PeerSpot reviewer
Service Delivery Manager at DXC
Real User
Top 10
Time tested with reliable outcomes, manageable licensing cost with several options, and extremely scalable
Pros and Cons
  • "It is very stable. I have been using vCenter Orchestrator from version three now to six plus."
  • "I believe a transparent view and better terms of condition between Oracle and vCenter Orchestrator would be helpful."

What is our primary use case?

We use it to manage the overall VMware environment.

What is most valuable?

We use the Distributed Resource Scheduling, the HA, the affinity features, and the fault tolerance that is available.

What needs improvement?

I believe a transparent view and better terms of condition between Oracle and vCenter Orchestrator would be helpful.

For how long have I used the solution?

I have been using vCenter Orchestrator for the past ten years.

What do I think about the stability of the solution?

It is very stable. I have been using vCenter Orchestrator from version three now to six plus.

What do I think about the scalability of the solution?

Scalability, I think you can add hundreds and thousands of machines to it. Even though there are some hard limits, they are huge in numbers. I can go and add four thousand plus steps, and in every case, I can have up to sixteen machines running. We are talking about thousands of hardware and thousands of VMs can be added to a single center.  It depends upon the requirement. We will increase it and decrease it based on company growth.

How are customer service and support?

Technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

It is pretty straightforward. They have a deployable product. We do not have to design and build it before deploying. It is readily available from their side. You just have to download and provide the IPS. There are very few configurations to decide on and you are up and ready in a few minutes to an hour. They have made it very simple now.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is manageable because they have different versions available, standard, essential, and advanced. It depends upon the business requirement. You can pick and choose what you need. I think they do have a free version as well. 

What other advice do I have?

I would rate vCenter Orchestrator a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vishal Bhatia - PeerSpot reviewer
Consultant at a educational organization with 501-1,000 employees
Real User
Top 5
An intuitive tool that provides its users with functionalities to support workflows
Pros and Cons
  • "It is a stable solution...It is a scalable solution."
  • "The product lacks GUIs. The tool should have more GUIs available, along with easier product documentation."

What is most valuable?

The most valuable features of the solution are the workflows.

What needs improvement?

I have seen vCenter Orchestrator evolving a lot over the years, making it quite handy. I don't see any areas for improvement in the product. It has already improved a lot over the years.

The product lacks GUIs. The tool should have more GUIs available, along with easier product documentation.

For how long have I used the solution?

I have been using vCenter Orchestrator for a couple of years. Though I don't directly use vCenter Orchestrator, I provide training sessions and use VMware products most of the time. My customers use the solution. I am a technical trainer who teaches others VMware technologies. My company has a partnership with VMware.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I recommend the product for medium to large-scale enterprises.

Smaller enterprises might not have the kind of use cases for vCenter Orchestrator, so they might have to go through a bit of a steep learning curve from deployment and use case perspectives.

How are customer service and support?

I have no idea about how my customers get full of technical support. Most of the time, I do not come across any complaints related to technical support, so that's okay.

How was the initial setup?

The initial setup was okay. Someone who is a newbie might find the initial setup to be complex, but most of the time, it is okay.

Deployment-wise, our customers do not face any difficulties since I don't come across any questions from the customers regarding any difficulties they faced during the setup process.

What about the implementation team?

My customers take care of vCenter Orchestrator's implementation by themselves.

What's my experience with pricing, setup cost, and licensing?

My company does not deal with the product's pricing part since it is the customer's responsibility.

What other advice do I have?

The product is intuitive enough. It might be a learning curve for someone new to vCenter Orchestrator.

I don't have much to share with those planning to use vCenter Orchestrator from a recommendation perspective because we are not into that kind of role where we recommend. Most of our customers already have the product, or they are in the middle of a big phase of the tool's implementation, because of which they come into our company for training.

I find the tool to be quite okay. Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Engineer at Spacertron
Real User
Top 20
Excellent for managing virtual machines but costly
Pros and Cons
  • "The most valuable feature for us is the performance stability of vCenter Orchestrator, especially in complex situations, making it excellent for managing virtual machines."
  • "We would like more flexibility in sizing data storage and virtual machines, as the current options aren't very adaptable."

What is our primary use case?

We operate two critical data centers, Data Center A and Data Center H, in an active-active setup. These centers serve 300 remote sites, with all our applications and local servers sending data to both. We prioritize data security using protections like IPS, IDS, and XDR. Data distribution is handled by load balancers through DNSX in our virtual cloud, connecting to application servers. We also have Backup Data Centers ready to take over if A and H encounter issues, ensuring uninterrupted data services.

What is most valuable?

The most valuable feature for us is the performance stability of vCenter Orchestrator, especially in complex situations, making it excellent for managing virtual machines. For smaller to medium-sized data centers, we also use Proxmox, a German software for server virtualization. Additionally, we prioritize data backup and recovery, with independent data centers located about 200 kilometers away from our main centers, Data Center A and Data Center H. These main centers operate in an active-active mode, while B and C serve as backups.

What needs improvement?

There are a few areas that could use improvement. Firstly, the pricing could be more competitive. Secondly, we would like more flexibility in sizing data storage and virtual machines, as the current options aren't very adaptable. The management of vCenter could be less automatic and more transparent for our experienced technicians. Lastly, our data stores could be better integrated with third-party options, as they don't fully meet our high-end requirements. vCenter has limited management capabilities, causing problems when you have plenty of space and memory but can't monitor their usage well. The main issues revolve around data storage and management, driven by an overly automatic and simplistic approach that is not ideal for complex or expanding setups.

For how long have I used the solution?

I have been using vCenter Orchestrator for two years.

What do I think about the scalability of the solution?

It is a scalable solution. We have approximately 4,000 users of the solution. We also have a team of five people who maintain the solution 24/7.

How are customer service and support?

The technical support is customer-oriented but not excellent in terms of speed and knowledge. It is reasonably good but not outstanding. I would give it a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have previously used Proxmox but switched to vCenter because Proxmox is not suitable for larger applications. In addition to using vCenter, nowadays we also use OpenStack.

How was the initial setup?

The initial setup was extremely easy because vCenter handled many things automatically. However, it is not ideal when you need specific configurations, as it may not give you the level of control you require. We obtain licenses through a digital locker or VMware purchase orders, and deploying them is easy. However, there are some issues with data store management. While the system is generally stable, it lacks flexibility for configuration and monitoring. This can be problematic when adding many VMware machines and increasing data store capacity, as it doesn't provide clear warnings or limits.

What was our ROI?

I have definitely seen ROI with vCentre.

What's my experience with pricing, setup cost, and licensing?

VMware's licensing can be complex with many products, making it hard to find a cost-effective solution. Handling costs, support, and efficiency can be expensive and challenging, so it is an important aspect to think about. Sometimes it seems like VMware offers many products just to generate more revenue, even if some of them end up being unnecessary.

What other advice do I have?

My recommendation for those starting with vCenter is that once the automatic installation is complete, the graphical user interface is user-friendly and easy to use. Overall, I would rate vCenter a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ahmed Mahrous - PeerSpot reviewer
IT Manager at Zaki Hashem & Partners
Real User
Powerful, stable, and very reliable
Pros and Cons
  • "vCenter Orchestrator is very reliable and stable."
  • "I did not do the initial setup. However, it was complex at the beginning."

What is our primary use case?

I used vCenter Orchestrator for our servers, such as database, Active Directory, and antivirus servers. Our internal servers have approximately five hosts and we are hosting approximately 19 servers on them.

For how long have I used the solution?

I have been using the vCenter Orchestrator for approximately 10 years.

What do I think about the stability of the solution?

vCenter Orchestrator is very reliable and stable.

What do I think about the scalability of the solution?

The scalability of the vCenter Orchestrator is not easy to do because it is depending on the hardware that is used. You cannot scale the solution easily.

We have approximately 150 people in my organization using this solution. Our company is a law firm, people from multiple roles are using it, such as administrative lawyers, attorneys, IT, sales, HR, and accounting. All departments are using the solution because all our servers are deployed using VMware. We don't have any standalone service. The solution is widely used in our company and we have plans to expand.

How are customer service and support?

I have used the support a couple of times in the online communities. I have not used professional support from VMware.

Which solution did I use previously and why did I switch?

I have used Hyper-V previously.

How was the initial setup?

I did not do the initial setup. However, it was complex at the beginning.

What's my experience with pricing, setup cost, and licensing?

The concept of hyper-convergence is smart. I don't know if it can be applied with less cost to be more affordable for small or medium-sized companies. The cost is a very important factor for it. We are currently depending on SAN storage. However, the hyper-converged solutions are depending on the storage within the hosts, such as vSAN in the VMware. It is a smart solution.

What other advice do I have?

I am looking to expand our operation. However, approximately two years ago  I was searching for a flexible solution and I came to the hyper-converged solution. I was doing some comparisons, but as it was very expensive to replace our current environment. I'm searching for a solution to somehow expand our environment or do another environment parallel to our current one.

I would advise others to try solutions, such as Hyper-V. I have tried it in a test environment and I think it is very promising and it is easy to use. However, VMware is very powerful, stable, and very reliable, but I advise them to try  Hyper-V and VMware.

I rate vCenter Orchestrator a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 5Leaderboard
Excellent workflows and third-party integration
Pros and Cons
  • "vCenter Orchestrator's best features are the workflows, integration with third-party applications, and the workflow library."
  • "vCenter Orchestrator's debugging capacity could be improved."

What is our primary use case?

I primarily use vCenter Orchestrator to automate workflows.

What is most valuable?

vCenter Orchestrator's best features are the workflows, integration with third-party applications, and the workflow library.

What needs improvement?

vCenter Orchestrator's debugging capacity could be improved. In the next release, vCenter Orchestrator should include self-healing capabilities and clustering.

For how long have I used the solution?

I've been using vCenter Orchestrator for four to five years.

What do I think about the stability of the solution?

I would rate vCenter Orchestrator's stability eight out of ten.

What do I think about the scalability of the solution?

vCenter Orchestrator's scalability is good - I would rate it eight out of ten.

How are customer service and support?

vCenter Orchestrator's technical support is very helpful and responsive

How was the initial setup?

The initial setup was quite easy and took a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

vCenter Orchestrator could be more affordable. However, there are no additional costs. I would rate its pricing as six out of ten.

What other advice do I have?

I would recommend vCenter Orchestrator to other users and rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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