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Solution Consultant at DXC
Real User
Enables us to do administration on a centralized layer when using multiple VMware ESX servers
Pros and Cons
  • "If I need to do DR, VMware can enable me to use vMotion, which requires use of vCenter. You cannot do vMotion without vCenter. We do a lot of automation, orchestration, and simplification for that purpose."
  • "Many times, customers' licenses are not used because the client is not aware of the features and the product benefits. When somebody is buying a product, they just do a default configuration."

What is our primary use case?

I'm a reseller of this solution. 

I use vCenter if I need to do administration on a centralized layer when using multiple VMware ESX servers. I'm able to manage the VMware environment where all of the VMware machines and multiple ESX are hosted.

There are multiple versions of this solution available. We have more than 100,000 people in my organization. We have over 500 customers. If I look at the landscape, I have more than 300 customers, whose landscape in terms of number of servers is more than 10,000. For the virtualization, at least 60 or 70% is running on VMware.

What is most valuable?

If I need to do DR, VMware can enable me to use vMotion, which requires use of vCenter. You cannot do vMotion without vCenter. We do a lot of automation, orchestration, and simplification for that purpose.

What needs improvement?

Many times, customers' licenses are not used because the client is not aware of the features and the product benefits. When somebody is buying a product, they just do a default configuration.

Then, a really qualified person will do an assessment of existing stuff and realize that 60% of products are not well configured, and some licenses are not used. The client will be struggling because the benefit they want to achieve out of these automations isn't achieved to the maximum. 

I think an organization should be in a discovery session to look at what is unused because Microsoft offers a lot of things. If someone has too many unused licenses, why don't they move to the cloud and optimize the cost? Microsoft is proactive to help large customers reduce cost. In the case of vCenter, those initiatives are not there.

We are looking for more consolidation on optimization through VMware. We are dependent on directly working with VMware because the product launch and product knowledge within the companies are limited within the day-to-day operation.

For example, we work with Dell. Dell is selling VMware and other products. Dell has given us dedicated resources in our office. I'm not sure if there's an agreement VMware has done with customers to start giving free consulting, advising, and solution support – at least for large customers – so that the virtual landscape is more optimized and scalable.

When I speak with various other people who have legacy knowledge of VMware on-premises, they are not spending time learning about the products and the enhancements VMware is doing. They don't really have the understanding of how VMware can help to have a virtual firewall, the vCenter on-premises server being moved to the cloud, and the cloud being moved to on-premises. VMware has a product that can enable me to have on-premises storage, replicated to cloud, and then cloud being replicated to on-premises through vCenter.

This becomes very challenging because if I propose anything as the enterprise architect, I cannot have a sign off until my delivery gives a sign off. If they have not experienced this, they're dependent on third parties to do so. These are some of the gaps I see: knowledge, product knowledge, use cases, and pre POC.

For how long have I used the solution?

I have been using this solution for more than eight years.

Buyer's Guide
vCenter Orchestrator
May 2025
Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's very scalable depending on the architecture. 

What was our ROI?

There is absolutely ROI, especially for medium to large customers. Microsoft is much cheaper for smaller clients who don't have large applications because Microsoft Windows license allows them to have multiple extensions running on the hardware or hyperware they're using. When it comes to the large environment and multiple data centers, vCenter is unbeatable in terms of virtualization benefits to customers.

What other advice do I have?

I would rate this solution 9 out of 10.

VMware has been doing a lot of investment and acquisition in all the possible domains in terms of securities, etc. It's not a 10 because of the lack of imparting knowledge to customers.

For a new customer, I always say that whatever environment you have, you should have an understanding with VMware to have free advising and consulting so that you'll have the right products. With a third party vendor, they try to make a maximum sale and include products that are sometimes not required.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Enrico Boseli - PeerSpot reviewer
CTO at a tech services company with 501-1,000 employees
Real User
Top 10Leaderboard
A stable solution that can be used for process automation
Pros and Cons
  • "Because of the central management, the scripting engine and workflow engine are integrated with VMware without any burden to integrate different products."
  • "The response time of vCenter Orchestrator's support could be improved."

What is our primary use case?

Since we have a data center, we use vCenter Orchestrator for process automation.

What is most valuable?

vCenter Orchestrator is very integrated with VMware. Because of the central management, the scripting engine and workflow engine are integrated with VMware without any burden to integrate different products.

What needs improvement?

The response time of vCenter Orchestrator's support could be improved. You're good when you get a knowledgeable person who knows things, but their response time is slow.

For how long have I used the solution?

I have been working with vCenter Orchestrator for four or five years.

What do I think about the stability of the solution?

I rate vCenter Orchestrator a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate vCenter Orchestrator a nine out of ten for scalability. Around 10 people use the solution in our organization.

How are customer service and support?

vCenter Orchestrator technical support is not bad, but they have to improve their response time.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate vCenter Orchestrator an eight out of ten for the ease of its initial setup.

What about the implementation team?

Since we have a big environment, vCenter Orchestrator's deployment took a few days. Three people were involved in the solution's deployment.

What's my experience with pricing, setup cost, and licensing?

vCenter Orchestrator is an expensive solution. I rate vCenter Orchestrator an eight out of ten for pricing.

What other advice do I have?

I use the latest version of vCenter Orchestrator.

I would recommend vCenter Orchestrator to other users. You have to understand beforehand what kind of processes you want to orchestrate and automate with it. If you think about what you'll do with it before you install it, you'll have a better view of how to implement it in the best way.

Overall, I rate vCenter Orchestrator an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
vCenter Orchestrator
May 2025
Learn what your peers think about vCenter Orchestrator. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
Real User
Top 10
Excellent workflows and third-party integration
Pros and Cons
  • "vCenter Orchestrator's best features are the workflows, integration with third-party applications, and the workflow library."
  • "vCenter Orchestrator's debugging capacity could be improved."

What is our primary use case?

I primarily use vCenter Orchestrator to automate workflows.

What is most valuable?

vCenter Orchestrator's best features are the workflows, integration with third-party applications, and the workflow library.

What needs improvement?

vCenter Orchestrator's debugging capacity could be improved. In the next release, vCenter Orchestrator should include self-healing capabilities and clustering.

For how long have I used the solution?

I've been using vCenter Orchestrator for four to five years.

What do I think about the stability of the solution?

I would rate vCenter Orchestrator's stability eight out of ten.

What do I think about the scalability of the solution?

vCenter Orchestrator's scalability is good - I would rate it eight out of ten.

How are customer service and support?

vCenter Orchestrator's technical support is very helpful and responsive

How was the initial setup?

The initial setup was quite easy and took a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

vCenter Orchestrator could be more affordable. However, there are no additional costs. I would rate its pricing as six out of ten.

What other advice do I have?

I would recommend vCenter Orchestrator to other users and rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed Mahrous - PeerSpot reviewer
IT Manager at Zaki Hashem & Partners
Real User
Top 20
Powerful, stable, and very reliable
Pros and Cons
  • "vCenter Orchestrator is very reliable and stable."
  • "I did not do the initial setup. However, it was complex at the beginning."

What is our primary use case?

I used vCenter Orchestrator for our servers, such as database, Active Directory, and antivirus servers. Our internal servers have approximately five hosts and we are hosting approximately 19 servers on them.

For how long have I used the solution?

I have been using the vCenter Orchestrator for approximately 10 years.

What do I think about the stability of the solution?

vCenter Orchestrator is very reliable and stable.

What do I think about the scalability of the solution?

The scalability of the vCenter Orchestrator is not easy to do because it is depending on the hardware that is used. You cannot scale the solution easily.

We have approximately 150 people in my organization using this solution. Our company is a law firm, people from multiple roles are using it, such as administrative lawyers, attorneys, IT, sales, HR, and accounting. All departments are using the solution because all our servers are deployed using VMware. We don't have any standalone service. The solution is widely used in our company and we have plans to expand.

How are customer service and support?

I have used the support a couple of times in the online communities. I have not used professional support from VMware.

Which solution did I use previously and why did I switch?

I have used Hyper-V previously.

How was the initial setup?

I did not do the initial setup. However, it was complex at the beginning.

What's my experience with pricing, setup cost, and licensing?

The concept of hyper-convergence is smart. I don't know if it can be applied with less cost to be more affordable for small or medium-sized companies. The cost is a very important factor for it. We are currently depending on SAN storage. However, the hyper-converged solutions are depending on the storage within the hosts, such as vSAN in the VMware. It is a smart solution.

What other advice do I have?

I am looking to expand our operation. However, approximately two years ago  I was searching for a flexible solution and I came to the hyper-converged solution. I was doing some comparisons, but as it was very expensive to replace our current environment. I'm searching for a solution to somehow expand our environment or do another environment parallel to our current one.

I would advise others to try solutions, such as Hyper-V. I have tried it in a test environment and I think it is very promising and it is easy to use. However, VMware is very powerful, stable, and very reliable, but I advise them to try  Hyper-V and VMware.

I rate vCenter Orchestrator a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Robert Prugarewicz - PeerSpot reviewer
Infrastructure Specialist at Unum Życie Towarzystwo Ubezpieczeń i Reasekuracji Spółka Akcyjna
Real User
Top 5
Designed to meet the needs of today's system administrators by automating and orchestrating virtualization activities and tasks
Pros and Cons
  • "The storage motion is a good feature. It is a very good tool."
  • "A feature to review and setup tasks should be added."

What is our primary use case?

The solution is being used for its logs. 

What is most valuable?

The storage motion is a good feature. It is a very good tool. 

What needs improvement?

A feature to review and setup tasks should be added. 

For how long have I used the solution?

I have been using vCenter Orchestrator since 2020. 

What do I think about the stability of the solution?

It is a stable Solution. I rate the solution eight out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. There are less than ten users using the solution. I rate the scalability an eight out of ten. 

How was the initial setup?

The initial setup is straightforward. The deployment takes some few hours.  I rate the setup a nine out of ten.

What other advice do I have?

I rate the overall solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MakrandTare - PeerSpot reviewer
Enterprise architect at Tech Mahindra Limited
Real User
Top 5
Has good DNS feature but needs to improve pricing
Pros and Cons
  • "I like the tool's DNS feature."
  • "The solution's price could be cheaper."

What is most valuable?

I like the tool's DNS feature. 

What needs improvement?

The solution's price could be cheaper. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

vCenter Orchestrator is scalable. The server is located in four to five locations. 

How was the initial setup?

vCenter Orchestrator's setup is very straightforward. If the setup is small, it can be completed in two days. 

What other advice do I have?

I would rate vCenter Orchestrator a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sr. Information Officer at Merino Industries Ltd (Merino Group)
Real User
User friendly and easy to deploy
Pros and Cons
  • "User-friendly and easy to deploy."
  • "This is an expensive solution."

What is our primary use case?

vCenter gives overall control of virtual methods.

What is most valuable?

The solution is user-friendly and easy to deploy.

What needs improvement?

The licensing cost could be reduced, it's quite expensive. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The customer support is very friendly and helpful. 

How was the initial setup?

The initial setup is straightforward and took a few hours. We used a consultant for the deployment and it required one engineer. 

What other advice do I have?

This is a good solution and from a performance perspective I rate it 10 out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hany  Magdy - PeerSpot reviewer
Enterprise Solutions Consultant at Interact Technology Solutions
Real User
Reliable, easy to set up, and offers good features
Pros and Cons
  • "We can scale the solution."
  • "The cost of the solution is high."

What is our primary use case?

We are using the solution for multiple companies. 

What is most valuable?

There are a lot of features in VMware that are very useful, actually. 

The initial setup is not very complex. 

It is stable and reliable. 

We can scale the solution. 

What needs improvement?

In the last few months, I've heard rumors that ransomware has been gaining the ability to attack VMware, which has us worried. 

The cost of the solution is high.

For how long have I used the solution?

I've been using the solution for five or six years. 

What do I think about the stability of the solution?

The solution has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

We've had customers with up to 7,000 employees. 

The solution scales well. It's not a problem to expand it. 

I'm just doing implementations for my customers, not my company. I'm not sure if my customers have plans to increase usage. 

How are customer service and support?

I've only used technical support two or three times. They have very good support and we are quite satisfied with the level of support we offer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and simple. It's not difficult. How long it takes to deploy depends on the number of hosts on vCenter. It might take one to two hours. 

Sometimes a customer requires a more complex setup, and that can take a few days.

What about the implementation team?

We are able to handle the initial setup in-house. We did not need any outside help from integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

There are multiple licenses available so customers can choose what makes sense based on their needs. 

The pricing could be a bit less between the pandemic and the war. It's also expensive as it is in dollars, which is higher than a lot of other currencies. Lowering the price would encourage more customers to sign on.

What other advice do I have?

I am an integrator.

I'm using multiple versions, including versions five, six, and seven.

It's a perfect solution. I'd rate it eight out of ten. I'm worried about the potential for being targeted by this new ransomware.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user