I'm a reseller of this solution.
I use vCenter if I need to do administration on a centralized layer when using multiple VMware ESX servers. I'm able to manage the VMware environment where all of the VMware machines and multiple ESX are hosted.
There are multiple versions of this solution available. We have more than 100,000 people in my organization. We have over 500 customers. If I look at the landscape, I have more than 300 customers, whose landscape in terms of number of servers is more than 10,000. For the virtualization, at least 60 or 70% is running on VMware.
If I need to do DR, VMware can enable me to use vMotion, which requires use of vCenter. You cannot do vMotion without vCenter. We do a lot of automation, orchestration, and simplification for that purpose.
Many times, customers' licenses are not used because the client is not aware of the features and the product benefits. When somebody is buying a product, they just do a default configuration.
Then, a really qualified person will do an assessment of existing stuff and realize that 60% of products are not well configured, and some licenses are not used. The client will be struggling because the benefit they want to achieve out of these automations isn't achieved to the maximum.
I think an organization should be in a discovery session to look at what is unused because Microsoft offers a lot of things. If someone has too many unused licenses, why don't they move to the cloud and optimize the cost? Microsoft is proactive to help large customers reduce cost. In the case of vCenter, those initiatives are not there.
We are looking for more consolidation on optimization through VMware. We are dependent on directly working with VMware because the product launch and product knowledge within the companies are limited within the day-to-day operation.
For example, we work with Dell. Dell is selling VMware and other products. Dell has given us dedicated resources in our office. I'm not sure if there's an agreement VMware has done with customers to start giving free consulting, advising, and solution support – at least for large customers – so that the virtual landscape is more optimized and scalable.
When I speak with various other people who have legacy knowledge of VMware on-premises, they are not spending time learning about the products and the enhancements VMware is doing. They don't really have the understanding of how VMware can help to have a virtual firewall, the vCenter on-premises server being moved to the cloud, and the cloud being moved to on-premises. VMware has a product that can enable me to have on-premises storage, replicated to cloud, and then cloud being replicated to on-premises through vCenter.
This becomes very challenging because if I propose anything as the enterprise architect, I cannot have a sign off until my delivery gives a sign off. If they have not experienced this, they're dependent on third parties to do so. These are some of the gaps I see: knowledge, product knowledge, use cases, and pre POC.
I have been using this solution for more than eight years.
It's very scalable depending on the architecture.
There is absolutely ROI, especially for medium to large customers. Microsoft is much cheaper for smaller clients who don't have large applications because Microsoft Windows license allows them to have multiple extensions running on the hardware or hyperware they're using. When it comes to the large environment and multiple data centers, vCenter is unbeatable in terms of virtualization benefits to customers.
I would rate this solution 9 out of 10.
VMware has been doing a lot of investment and acquisition in all the possible domains in terms of securities, etc. It's not a 10 because of the lack of imparting knowledge to customers.
For a new customer, I always say that whatever environment you have, you should have an understanding with VMware to have free advising and consulting so that you'll have the right products. With a third party vendor, they try to make a maximum sale and include products that are sometimes not required.