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Untangle NG Firewall Room for Improvement

Josh Evans - PeerSpot reviewer
CEO at DragonTech IT Services, Inc

I've heard other people saying that other firewalls have better detection rates, so better security. If they can improve the security of the device, I'm always for that, but at the moment, we've been happy with the service that we're getting out of them. 

It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves. 

It could use some improvement for Azure Active Directory Connections. It does exist, and it is available, but it needs work to be able to fully authenticate.

I know there are some advanced features that other firewalls have that aren't present in Untangle, but we've never noticed any feature that we need but isn't there. 

I also know a lot of people have complained about the cost per device because they license by device counts. So, once you get over a certain number of devices, it is not really a cost-effective solution.

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Barry Arendt - PeerSpot reviewer
Owner at ThinkEzIT

They don't have any feature that allows you to drop the session. If you log in and you see your ARP table with many connections and you want to drop one for some reason or another, such as troubleshooting, or It's an employee that shouldn't be online and you want to remove them, you don't have the ability to click on a session and terminate it.

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Sameer Mogale - PeerSpot reviewer
Owner (Senior Systems Engineer) at 3Kay Solutions

At this stage, I think the SSL decryption option can be streamlined.

I think decryption transparency could be improved because you basically click a button and then you set up one rule-set and that's about it. I've noticed there's a problem on some sites where it doesn't do the proper decryption. I actually had to go through the application control module, and logs to see what was happening, and why some sites could not function, before I could decipher that it was the SSL decryption that was blocking the sites. I would like to see more hands-on configuration in that respect.

Update:- 10/26/2020

Untangle now supports TLS v1.3. So far testing has yielded positive results and I have not really had to bypass most of the sites we browse to, after resetting the policies to default.

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Buyer's Guide
Untangle NG Firewall
July 2022
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
621,548 professionals have used our research since 2012.
Richard Weiner - PeerSpot reviewer
President at Digital Information LLC

On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small.

All my other complaints about it have all been fixed with the latest addition. There is not much more that I can see that they need to do at the moment.

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VO
Director at Kisii County Government

They do not offer 100% of the features that we need.

The biggest challenge that we have with this solution is local support. The local support is a problem in our area.

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FedericoVillanueva - PeerSpot reviewer
Founding Partner - Technology Director at VSN LATAM

The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises.

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RajeevArora - PeerSpot reviewer
Managing Director at Orsusindia pvt ltd

We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region.

It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall.

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Balakrishna Medikonda - PeerSpot reviewer
Director at eSupport Solutions

The pricing should be reduced because it is expensive.

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Buyer's Guide
Untangle NG Firewall
July 2022
Learn what your peers think about Untangle NG Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
621,548 professionals have used our research since 2012.