We are using this solution for one of our projects where it requires an open-source toolchain for web application development.
Manager at a tech vendor with 5,001-10,000 employees
Lacking stability, unfavorable, but installation straightforward
Pros and Cons
- "The tools we are using for this project are compatible with this solution."
- "We use and have previously used Windows 10 which is a lot better."
What is our primary use case?
What is most valuable?
The tools we are using for this project are compatible with this solution.
For how long have I used the solution?
I have been using this solution for a couple of months.
What do I think about the stability of the solution?
The solution could be more stable.
Buyer's Guide
Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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Which solution did I use previously and why did I switch?
We use and have previously used Windows 10 which is a lot better.
How was the initial setup?
The installation does not take too much time to complete. It took approximately three hours.
What about the implementation team?
We used help from an expert engineer to do the implementation.
What other advice do I have?
We do not like this solution and we are only using it because the project we are working on demands it.
I rate Ubuntu Linux a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Director IP led Services (PES) at a computer software company with 1,001-5,000 employees
Command line focused, stable, and easy to install
Pros and Cons
- "The main feature of the solution is it has a command-line editor."
- "I find the solution could be easier to use, more flexible, user-friendly, and have a better UI."
What is our primary use case?
We use the solution in the company where I work as an operating system. Whenever you are doing some serious development, you deploy this solution on a Unix platform.
What is most valuable?
The main feature of the solution is it has a command-line editor.
What needs improvement?
I find the solution could be easier to use, more flexible, user-friendly, and have a better UI.
In the future, I would like to see easier deployment.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
Which solution did I use previously and why did I switch?
I have previously used Microsoft Windows and still do. I use this solution for personal use and when my work requires it.
How was the initial setup?
The installation is easy and only takes approximately 15 minutes, but the process could improve.
What's my experience with pricing, setup cost, and licensing?
I am using the free version of the solution.
What other advice do I have?
I am going to continue using the solution and would recommend it to others.
I rate Ubuntu Linux a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Partner at Yushu
Flexible, with no limit platform, and support is available on the internet
Pros and Cons
- "It is more powerful because you have more control over it."
- "The stability definitely can be improved. When we are implementing patches and new releases, it tends to fail."
What is our primary use case?
I provide products for my customers. There are no limits to this solution.
Customers can use it for almost all applications and they can use it for their own systems.
What is most valuable?
Once you are used to it, it is quite flexible. It is more powerful because you have more control over it.
What needs improvement?
It's not as easy to use as Windows by Microsoft. It could be easier to use.
For how long have I used the solution?
I have been providing this solution to my customers for a few years.
What do I think about the stability of the solution?
It is stable to an extent. Microsoft and Apple are more stable.
The stability definitely can be improved. When we are implementing patches and new releases, it tends to fail.
What do I think about the scalability of the solution?
We have one customer using Ubuntu.
We will continue to provide this solution for our customers.
How are customer service and technical support?
There is a lot of support available on the internet. Getting solutions is not difficult.
People tend to use Google to try to solve the problem they may be having.
How was the initial setup?
The initial setup can be complex. The installation could be simplified.
It can take a couple of hours to implement.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CEO at SoniqSoft JRMM sp. z o.o. s.k.
Stable, modern, and open source, but should be easier and lighter
Pros and Cons
- "It is stable and modern."
- "It should be easier and lighter. I am more experienced in working with CentOS, and I find CentOS much easier to use than Ubuntu. Ubuntu is more complicated than CentOS. Ubuntu is also heavier for hardware than centOS."
What is our primary use case?
It is used for everything. We use it for our mail server and cloud solution server. You can also use it as an Active Directory (AD) Server instead of a Windows Server.
What is most valuable?
It is stable and modern.
What needs improvement?
It should be easier and lighter. I am more experienced in working with CentOS, and I find CentOS much easier to use than Ubuntu. Ubuntu is more complicated than CentOS. Ubuntu is also heavier for hardware than centOS.
For how long have I used the solution?
I have been using this solution for several years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. Its usage is being increased all the time.
How are customer service and technical support?
I have never used their support. I am technical support.
How was the initial setup?
I only use the server version.
What's my experience with pricing, setup cost, and licensing?
It is open source.
What other advice do I have?
I would recommend this solution. I would rate Ubuntu Linux a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Secure, stable, easy to install and quick to deploy
Pros and Cons
- "It keeps you secure from virus and malware attacks."
- "The interface could be more user-friendly."
What is our primary use case?
We use this solution to install multiple applications in our environment.
What is most valuable?
It keeps you secure from virus and malware attacks.
What needs improvement?
The interface could be more user-friendly.
For how long have I used the solution?
I have been using Ubuntu Linux for 10 to 12 years.
We are using the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's a scalable solution. We have 10 users in our organization.
We plan to continue using it in the future.
How are customer service and technical support?
We have not had to contact Linux Support.
Which solution did I use previously and why did I switch?
Previously, I worked with AIX.
AIX is very old today.
How was the initial setup?
The initial setup is straightforward. It's easy, very simple.
It takes an hour to deploy.
What about the implementation team?
I completed the implementation myself.
We have a team of five people to deploy and maintain this solution.
What other advice do I have?
This is a solution that I can recommend to other users who are interested in using it.
I would rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at Networks srl
Fast, free, and supports containers and all kinds of libraries
Pros and Cons
- "It is fast and easy to install. It also supports containers and all kinds of libraries. I can do almost everything with it."
- "It can be improved in terms of user-friendliness for inexperienced users. It also has a lot of scope for improvement in terms of deployment. It is kind of hard for inexperienced users, and the learning curve is very steep. There is not really good documentation for new professionals. Even we are using network servers to install it."
What is our primary use case?
I am using it for quite a lot of things. I teach at a university where we use it for radiation protection computations. On the networking side, I use it for both workstations and firewalls. I always use its latest version.
What is most valuable?
It is fast and easy to install. It also supports containers and all kinds of libraries. I can do almost everything with it.
What needs improvement?
It can be improved in terms of user-friendliness for inexperienced users. It also has a lot of scope for improvement in terms of deployment. It is kind of hard for inexperienced users, and the learning curve is very steep. There is not really good documentation for new professionals. Even we are using network servers to install it.
For how long have I used the solution?
I have been using this solution for 12 years.
What do I think about the stability of the solution?
If it is administered properly, it is stable. If there are administration issues, they are kind of hard to resolve for inexperienced users.
What do I think about the scalability of the solution?
It is scalable in terms of server cluster infrastructure, but the main issue with scalability is the hardware.
We have five to ten users in the enterprise. We also use it for every student. In terms of our plans to increase its usage, I don't know what the future brings because I see that Microsoft has also started to use Linux infrastructure.
How are customer service and technical support?
I am not using the Enterprise support for Ubuntu. I am kind of used to it, and I know how to compile kernels and modules. It is no issue at all.
How was the initial setup?
I started with BSD. It takes 10 to 15 minutes to install Ubuntu Linux.
What about the implementation team?
I installed it myself.
What's my experience with pricing, setup cost, and licensing?
I don't need to pay for the license.
What other advice do I have?
I would recommend this solution based on the application. For a firewall, I would go for a dedicated device. For a desktop, it is okay to use.
I would rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Researcher at CNRS
Stable, good package management functionality, and it is easy to set up
Pros and Cons
- "What I like best is the way in which packages are managed."
- "I don't like the graphical interface in Ubuntu and it should be better."
What is our primary use case?
I primarily used Ubuntu Linux as a DNS server. I was running other types of servers, as well.
What is most valuable?
What I like best is the way in which packages are managed.
What needs improvement?
I don't like the graphical interface in Ubuntu and it should be better.
For how long have I used the solution?
I have been using Ubuntu Linux for more than 15 years.
What do I think about the stability of the solution?
All Linux systems, including Ubuntu, are stable.
What do I think about the scalability of the solution?
This is a scalable product. We have more than 100 Linux users.
How are customer service and technical support?
The support available for Ubuntu is okay.
Which solution did I use previously and why did I switch?
Prior to Ubuntu, I worked with Sun Unix for servers.
I have made the switch to using CentOS primarily because of the interface. It is more lightweight than Ubuntu.
How was the initial setup?
The initial setup and installation are easy, and not difficult to complete. It should not take more than 15 minutes to deploy.
What about the implementation team?
Our in-house team of two engineers is responsible for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is open-source and available to use free of charge.
What other advice do I have?
Overall, this is a good operating system and I recommend it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Human Resources Manager at a outsourcing company with 1,001-5,000 employees
Stable, with good support, but the integration could be simplified
Pros and Cons
- "I like that everything is in the command line. It is really helpful."
- "At times, it can be complex when we are trying to integrate or when we are trying to set up some features."
What is most valuable?
I like that everything is in the command line. It is really helpful.
What needs improvement?
Recently, we experienced a problem with the integration with DAD where it was not syncing.
At times, it can be complex when we are trying to integrate or when we are trying to set up some features.
For how long have I used the solution?
I have been using Ubuntu Linux for four or five years.
We are working with the latest version.
What do I think about the stability of the solution?
This solution is stable. It runs smoothly in our environment and we have not been faced with any issues using it.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and technical support?
We have support, but only use it on rare occasions.
They respond well to customer care.
When we raise a ticket with them, they reply to the emails. For example, if they have a tag for a particular issue they will respond to you within four hours.
We only connect with technical support when we have an issue.
Which solution did I use previously and why did I switch?
As I am from IT security, there are some type-overs required. I need to use Kali Linux.
I have also tried some penetration testing tools, which is testing that is better done using Kali Linux tools.
How was the initial setup?
The initial setup is straightforward.
It takes a couple of hours to deploy.
What other advice do I have?
We are currently evaluating different software solutions that we can deploy in our environment. Some that we are considering are CrowdStrike and Microsoft Defender ATP.
We are looking at the options and the features that offer us the best endpoint protection.
I would rate Ubuntu Linux a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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