I like it that Ubuntu is actually free and was one of the first with a decent hardware recognition during installation. It is still free, where some other distributions are no longer free and with a large and active community. A large community means that if you run into issues you have a place to find a solution or to help others.
Senior Developer at a tech services company with 5,001-10,000 employees
The initial setup experience was the best of all other distributions.
What is most valuable?
How has it helped my organization?
I have used it professionally on some occasions but mainly to maintain the home network. Long Time Support has helped me to prevent regular updates on stable servers.
What needs improvement?
The Linux for desktop marketing could be improved but that is not only for Canonical/Ubuntu an issue.
How could these areas be improved? All parties (commercial, idealogical and non-commercial (I.e. the rest)) together could be a force to rekon with. But I do not think that there is a way to let them join forces. So, it is down to smaller initiatives to make people aware of the alternatives to Windows. Also, the required buying of Windows on each PC does not help. I think this is not helpful for IT as a whole.
For how long have I used the solution?
I have used Linux for over 20 years now and Ubuntu for over 10 years.
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What do I think about the stability of the solution?
It is rocksolid!
What do I think about the scalability of the solution?
I did not run into scalability issues.
How are customer service and support?
I used community support (and Google) for the issues I ran into and solved most within a short time.
Which solution did I use previously and why did I switch?
I used other distributions, such as Slackware, Mandrake, Redhat, Debian and, of all of those, I like the way Ubuntu is setup the best.
How was the initial setup?
The initial setup experience was the best of all other distributions and it was a smooth ride :)
What other advice do I have?
Go for it if you need al Linux based server. Just start downloading it and using it. It is free.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Expert at a financial services firm with 10,001+ employees
I don't have to switch between multiple OS for my work.
What is most valuable?
Ubuntu MATE provides me with a complete OS experience, so I don't have to switch between multiple OS for my work; I can do my development, usual browsing and accessing tools on the same machine.
I mostly use the OS for development purposes by running IDE like PyCharm. I also use the OS to connect to other machines in our development environment.
How has it helped my organization?
We moved from Ubuntu 12 to Ubuntu 16 recently, owing to the various new fixes that were shipped with its new version.
Ubuntu is the standard deviation OS in our environment and we have built our own image that the developers can just download and begin using it.
What needs improvement?
Stability is a big issue in my opinion. I have found version 12 to be more stable. I have tried various desktop environments and MATE seemed most stable to me.
For how long have I used the solution?
I have been using it for the last four months. Before this, I was using Ubuntu 12.
What do I think about the stability of the solution?
We have encountered stability issues. I find it less stable when I am using Ubuntu as a virtual machine.
What do I think about the scalability of the solution?
There were no major issues with its scalability.
How are customer service and technical support?
We have never used technical support.
Which solution did I use previously and why did I switch?
We were using Ubuntu 12 and we switched to Ubuntu 16, so as to solve the performance issues and version upgrade for development purposes.
How was the initial setup?
The setup was straightforward. We found it easy to set up version 16 compared to version 12.
What other advice do I have?
MATE Desktop is most suited if you want to run Ubuntu 16 in a virtual environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Ubuntu Linux
May 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Associate System Administrator at a comms service provider with 51-200 employees
Allows package management and customization.
What is most valuable?
- Package management
- Stability
- Customization
How has it helped my organization?
Using LAMP services really improves all of the infrastructure.
What needs improvement?
Patch management.
For how long have I used the solution?
We have been using this solution for six years.
What was my experience with deployment of the solution?
I did not encounter any issues with deployment.
What do I think about the stability of the solution?
I did not encounter any issues with scalability.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
I have not used customer service.
Technical Support:I have not used technical support.
Which solution did I use previously and why did I switch?
We used FreeBSD. We moved to Ubuntu, because FreeBSD package management is very difficult.
How was the initial setup?
I was involved in the setup and it was straightforward.
What about the implementation team?
We implemented it on our own.
What's my experience with pricing, setup cost, and licensing?
It is free.
Which other solutions did I evaluate?
We evaluated other options.
What other advice do I have?
Great job, Ubuntu team. Keep it up.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a retailer with 1,001-5,000 employees
Review about Ubuntu Linux
What is most valuable?
1. stable
2. easy upgradable
3. secure
4. light
How has it helped my organization?
I always use it at home.
What needs improvement?
Backoffice tools should be improved: xls and doc files should be edited with light and faster tools.
For how long have I used the solution?
15 years
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Not applicable.
Technical Support:Not applicable.
Which solution did I use previously and why did I switch?
First I used Fedora. I switched for stability reasons.
How was the initial setup?
No.
What about the implementation team?
By myself.
What was our ROI?
Not applicable.
What's my experience with pricing, setup cost, and licensing?
Not applicable.
Which other solutions did I evaluate?
Already answered.
What other advice do I have?
No apart my thanks to ubuntu community.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Since it provides LTS releases with 5 years of support, you can have longer server lifecycles without having to worry about security patches.
What is most valuable?
Although Ubuntu is based on Debian Linux, it ships with (more or less) current software. In addition, there a are a lot of community-based repositories which can easily be added.
Since Ubuntu provides LTS releases with 5 years of support, you can have longer server lifecycles without having to worry about security patches.
One of the greatest things about Ubuntu is the possibility of upgrading to the newer release on the fly - no reinstallation is needed.
Other great things/features include: Great AppArmor support, huge official package repository from Canonical and the community, decent hardware support.
How has it helped my organization?
Ubuntu powers many servers in most of the companies I worked for. Maintaining them was - in most cases - easy and painless.
What needs improvement?
The rpm-based distributions (such as Suse, Red Hat, CentOS, Fedora) ship with support for awesome system management software (Spacewalk, just to name one example). Ubuntu often provides *some* support for these tools, but it is very rarely supported a 100%. Canonical has Landscape and some other stuff; however, this is not sufficient. Canonical clearly should provide more system management tools which integrate into enterprise environments. Red Hat, CentOS and Suse clearly have more advantages here.
Furthermore, the Unity desktop and the advertisment integration of third parties are horrible.
For how long have I used the solution?
I have been working with Ubuntu since 2010.
What was my experience with deployment of the solution?
Deployment was always straight-forward; however, upgrading to latest releases (e.g. from 12.04 to 14.04) could mean that you have to adapt your system management tools since some package names can change.
What do I think about the stability of the solution?
Not with Ubuntu itself, but some software being packaged by the community for Ubuntu is not built with optimum parameters. E.g. I had many struggles with the libvirt/KVM builds for Ubuntu.
Which solution did I use previously and why did I switch?
Before using Ubuntu, I was used to Debian and their concept of having rock-solid (but also very old) software in their repositories. Ubuntu, however, is not so extreme in this point: It is stable, but the provided software is not thaaaat old. In addition, Ubuntu/Canonical are eager to provide at least some management tools.
How was the initial setup?
The initial setup of Ubuntu is very easy.
Which other solutions did I evaluate?
I also like Red Hat, CentOS and Fedora; however, upgrading to latest releases without reinstalling the complete OS seems only to be painless with Ubuntu (please correct me if I am wrong, maybe it always went well for you?).
What other advice do I have?
Try Ubuntu. Seriously. If you are looking for a good Linux distribution with a large community and lots of packages, Ubuntu is the way to go. However, if you need management tools (e.g. for automated installation, patch management etc.) you might have to invest some time in getting open-source projects involved or by writing your own solutions (if you don't want to use Landscape).
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Informatico aziendale at a tech services company with 1,001-5,000 employees
It's a very stable, quality OS, but big changes are in store from the Unity7 environment to Unity8.
What is most valuable?
The OS functionalities, stability, security and the freedom to customize it.
How has it helped my organization?
I use Ubuntu only at home, so it has not changed how I use the PC.
What needs improvement?
Ubuntu is on its way for big changes. The transition from the desktop environment Unity7 to Unity8 is in progress. So, I prefer to wait until Unity8 is released to answer this question.
For how long have I used the solution?
I've used it since it was first released in October 2004.
What was my experience with deployment of the solution?
With a little attention to the hardware compatibility, all is OK.
What do I think about the stability of the solution?
No. Linux in general is a very stable OS. I use only the LTS releases of Ubuntu that are more stable than the others.
What do I think about the scalability of the solution?
At home I don't have to scale my system, so no issues.
How are customer service and technical support?
Customer Service:
I don't pay for a customer service, so I can't answer.
Technical Support:I don't pay for a customer service, so I can't answer.
Which solution did I use previously and why did I switch?
I had used Windows, and I switched to Linux out of curiosity at first, and then for the quality of the OS after.
How was the initial setup?
For me at least it was straightforward. Ubuntu was from the first release an easy distribution to install and use, with a big support from the community.
What was our ROI?
I have a very valuable tool that costs me nothing and that allows me to do all the things I need. So the ROI for me is very high.
What's my experience with pricing, setup cost, and licensing?
A Linux system is generally free. The GPL License is very clear and in favor of the collaboration.
Which other solutions did I evaluate?
Not really. For me, ten years ago the options were only two; stay with Windows or change to Linux.
What other advice do I have?
Don't be afraid. Try it, it's free, you can try it on your PC without installing it, and there is a big community of users for the primary support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO and FOUNDER with 51-200 employees
They need to allow more Windows software to work with Linux, but we save money by avoiding the need for software purchases and upgrades.
Valuable Features:
- Security - you don't need to worry about viruses and spyware, as the system is built with security in mind and almost nothing can get in at the OS level
- Speed - the system boots up faster, and software loads faster when compared to Windows and Apple environments
- Open Source - There's a lot of software for Ubuntu that is free and without the need of licenses
Improvements to My Organization:
We save money by avoiding the need for software purchases and upgrades. We also avoid the overhead costs of buying a system or upgrading the hardware since the system works efficiently with the existing hardware.
Room for Improvement:
They need to allow more Windows software to work with Linux, such as 3D games.
Use of Solution:
I've used it for seven years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at a marketing services firm with 1-10 employees
An open-source solution that is easy to use and has a low maintenance cost
Pros and Cons
- "Ubuntu Linux is an easy-to-use solution."
- "The solution could improve its GUI personalization."
What is our primary use case?
We are planning to use the solution for hosting, but we haven't yet started anything. It is still in the testing phase.
What is most valuable?
Ubuntu Linux is an easy-to-use solution.
What needs improvement?
The solution could improve its GUI personalization. The solution's in-built version does not have many applications like File Explorer. Ubuntu Linux is more suitable for new beginners. It would be good if applications could be pre-built into the solution.
For how long have I used the solution?
I have been using Ubuntu Linux for two to three months.
How was the initial setup?
The solution’s initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
I use Ubuntu Linux free of cost.
Which other solutions did I evaluate?
Before choosing Ubuntu Linux, I evaluated SUSE. I chose Ubuntu Linux because it has a low maintenance cost.
What other advice do I have?
Overall, I rate Ubuntu Linux an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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UBUNTU 15.04