Try our new research platform with insights from 80,000+ expert users
Senior IT Analyst at Exelon Corporation
Real User
Speeds up our review process and assists with compliance
Pros and Cons
  • "This solution has helped us with compliance because we're able to map out certain firewall rules against compliance requirements, and we're able to write reports to show us exactly what our firewalls look like in those areas."
  • "One of the areas that I've had challenges with is making complicated reports."

What is our primary use case?

We use this solution for firewall compliance reviews.

How has it helped my organization?

This solution has helped us to speed up our review process. After we do make a change, we're able to quickly review what has actually changed. 

This solution has helped us with compliance because we're able to map out certain firewall rules against compliance requirements, and we're able to write reports to show us exactly what our firewalls look like in those areas.

What is most valuable?

From our perspective, the most valuable features are the compliance and firewall reporting modules. Indirectly, we use Tufin to clean up our firewall policies. We run reports, and then use those reports to drive improvement in the firewall rules. The visibility into the Check Point firewall rules is a lot easier to look at using a Tufin report as opposed to a Check Point report.

This provides good visibility of our firewall rules. Using Check Point is a little cumbersome to get what you need, so with this solution, we’re able to filter through and better get the information.

What needs improvement?

Tufin has a lot of tools for PCI compliance, as well as other modules that support things like SOX, but there is nothing substantial out there for the NERC CIP space. It would be nice to have some automated tools for NERC CIP compliance.

One of the areas that I've had challenges with is making complicated reports. There is an ability to pull in CSVs, but I've struggled to find the format that the CSV should be in.

I could spend hours building out a policy to check the firewall rules, and then the next person comes along and they don't see it because it's stored within a user profile. Consequently, they have to build out the exact same thing for hours instead of just being able to export it, and then import it into their profile.

Buyer's Guide
Tufin Orchestration Suite
May 2025
Learn what your peers think about Tufin Orchestration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of this solution is fine. We don't have any issues with it, at least as far as I know.

What do I think about the scalability of the solution?

It seems to be really scalable once you have all of the modules working together. We have a broad array of subgroups that we're working on compliance with, from really small to really large, and it works well with all of them.

How are customer service and support?

I've never had to deal with their technical support.

How was the initial setup?

I was not part of the initial setup of this solution.

What other advice do I have?

Using this solution has allowed us to reduce the amount of time we spend making changes by approximately twenty percent.

This solution has a lot of functionality that we aren't using at this point, but it seems to have the flexibility and scalability. The drawback is the lack of integrated NERC CIP.

For anybody researching this or a similar solution, I would always tell them to look at all of the available options, but Tufin does all of the things that we needed it to do.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Analyst at Equifax Inc.
Real User
Provides important visibility and saves us considerable time when making changes
Pros and Cons
  • "The most valuable feature is that it extends security entries in the firewall policies."
  • "I would like the ability to export information in other formats including PDF, HTML, or Excel."

What is our primary use case?

We use this solution for auditing our security and system access entries, then alerting us to problems.

How has it helped my organization?

The auditing reports generated by this solution help us to find issues.

This solution has helped us to meet our compliance mandates. We have very strict standards and security policies that we must follow. This tool is very flexible for the management team. It also helps us to ensure that our security policy is followed across our entire hybrid network, but we have a lack of security in some points.

What is most valuable?

The most valuable feature is that it extends security entries in the firewall policies. Given the number of entries in the access control, this would take a lot of time, so this feature is very valuable for us.

The visibility this solution provides us is great. At the moment, we are in the process of continuous improvement, and we need to include these new features.

The change workflow process is okay.

What needs improvement?

I would like the ability to export information in other formats including PDF, HTML, or Excel.

For how long have I used the solution?

We are still implementing.

What do I think about the stability of the solution?

The stability is very good. It's better than the other tools that we have in the company.

What do I think about the scalability of the solution?

To this point, we have only used the basic functionality. We have several teams working with the tools.

How are customer service and technical support?

Technical support for this solution is excellent. At the moment, we have very good communication with support.

How was the initial setup?

The initial setup was good and we had no trouble with it.

What about the implementation team?

We handled the deployment of this solution internally.

Which other solutions did I evaluate?

We did not evaluate other solutions before choosing this one.

What other advice do I have?

This tool is excellent in the specific areas where it is applied. We are spending less time on manual processes and at some point, we will be stopping them.

This solution definitely helps to reduce the time it takes to make changes. With other tools, I have spent five or six hours or even days, but with this solution, it takes me thirty minutes. It can take even less, depending on the complexity of the firewall.

My only complaint is that I would like to be able to export data to different formats.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tufin Orchestration Suite
May 2025
Learn what your peers think about Tufin Orchestration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Network manager at Ekol Lojistik AS
Real User
A stable and scalable security solution with a user-friendly GUI
Pros and Cons
  • "It's user-friendly. It's easy to understand menus on the web GUI. That's a good feature for us. I can say that it's doing what it's supposed to do. It also integrates well with other products like Check Point."
  • "It would be better if they modernized the web GUI. The web interface GUI is simple and not complicated, but it's also too old."

What is our primary use case?

We're using this solution mainly to get some audit reports regarding the policy installations on our firewalls. We aren't using any changes or other features, and we're not installing policies automatically. We're just using it to collect some log data like who installed something and what they did.

What is most valuable?

It's user-friendly. It's easy to understand menus on the web GUI. That's a good feature for us. I can say that it's doing what it's supposed to do. It also integrates well with other products like Check Point.

What needs improvement?

It would be better if they modernized the web GUI. The web interface GUI is simple and not complicated, but it's also too old. It would also be better if they had an SMS gateway integration. I would like to have some integrations with other products like Jira for change management and incident management.

For how long have I used the solution?

I have been using Tufin for about three years.

What do I think about the stability of the solution?

Tufin is a stable product. We're not having any issues. Sometimes we do have problems with the product, but it wasn't related to Tufin. Sometimes when we had an upgrade on the firewall product itself, we encountered some problems.

What do I think about the scalability of the solution?

It's a scalable product. We have about 50 gateways, and Tufin collects data from all of them. We also have a management server, and we've integrated two important classes of databases. We're only using three instances, and we're not having any issues.

How are customer service and technical support?

Tufin support is good, and we managed to implement this solution by ourselves. But it would be better if some engineers from Tufin joined a session and did stuff together with us. That would have been much appreciated. I would expect them to organize the session and provide some support, at least in the beginning.

Which solution did I use previously and why did I switch?

I also have AlgoSec, and it seems to be much more complicated. I would say that Tufin is much more compatible with Check Point firewalls. That was the main reason for choosing Tufin over AlgoSec.

How was the initial setup?

The initial setup is complex. I didn't have any Linux knowledge in my past, but I could say Tufin support is good at it. When we need to get some support, they respond quickly. They explained everything to finalize issues regarding the installation.

What about the implementation team?

We implemented this solution by ourselves. It took us one or two hours to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

The price is on the cheaper side. I'm not planning on adding additional resources, and I don't expect any additional costs.

Which other solutions did I evaluate?

Not before but after using tufin actively about a year, we have evaluated algosec as an alternative solution. It was also well designed alternative but it was not well integrated as tufin did with Checkpoint

What other advice do I have?

There aren't many products like Tufin and AlgoSec. I think both products are good, but when people are using Check Point applications, we recommend Tufin.

On a scale from one to ten, I would give Tufin a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1543566 - PeerSpot reviewer
Principal Consultant at a consultancy with 1-10 employees
Consultant
Good visibility, user-friendly, and stable, but needs better graphical representation capabilities
Pros and Cons
  • "Being able to customize your own clarity to that aspect of change management."
  • "I would like to see AI elements included with this solution."

What is our primary use case?

The solution is predominantly used for managing firewall changes, policy changes, and understanding those aspects.

Most people use it for the basics, even though they could use it for a lot more.

What is most valuable?

The most valuable feature is being able to customize your own clarity to that aspect of change management.

Having better visibility of what is going on. If it gets out of control, you can keep it in your head no matter how smart your administrators are.

From what I have seen, it's user-friendly.

What needs improvement?

It's a bit clunky, but that may be because of different environments, and it is struggling to get the information. It's possible that the performance issue is because of the network and not the right architecture.

I would like to see anything that is graphical, as much graphical representation of things. Modeling, and what-ifs. It becomes more intuitive and allows you to close some of the gaps between drawing stakeholders in, for example. If they ask "Why are you spending so much money on this tool?"  or "Why are you doing this?", you can show them examples and it becomes more obvious.

I would like to see AI elements included with this solution. There is quite a lot of human element in understanding the consequences of change within the firewall environment, but they might benefit from more of an AI element as well.

For how long have I used the solution?

I am a security architect and I have been involved with it periodically for approximately five years.

What do I think about the stability of the solution?

It's a reliable solution.

What do I think about the scalability of the solution?

It's a scalable product. I have dealt with companies that are pretty sizeable, and it seems to handle it.

How are customer service and technical support?

I personally have not contacted technical support, but the information that is available on their website is pretty useful, it's pretty good.

How was the initial setup?

You need to allow a fair amount of time. That is the case for all firewall management tools.

It gives the appearance of being straightforward to get going but they need a bit of time particularly to do the sorting of the matrices for example.

When planning, people should estimate it then double it, just to make sure they get things right.

What's my experience with pricing, setup cost, and licensing?

Price could always be better, but there are always consequences. Normally, there are other issues that come into play. For example, you pay more and expect to lean on the vendor more for the services and support.

What other advice do I have?

I have recommended this solution from time to time and I would definitely recommend it to others.

I would rate Tufin a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CTO at Uridium Technologies
Real User
A complete solution with good reporting and excellent technical support
Pros and Cons
  • "The reporting on offer is very good. Tufin makes nice reports."
  • "The pricing could be a bit more competitive."

What is most valuable?

So far, the solution has been fantastic. The customer has been very happy with its capabilities overall. 

It works very well in an enterprise environment.

There aren't any gaps in its offering at this time. It's a very complete solution.

The reporting on offer is very good. Tufin makes nice reports.

Technical support has always been very helpful and responsive. 

What needs improvement?

The pricing could be a bit more competitive. If you compare it to, for example, AlgoSec, AlgoSec has better pricing.

The implementation could be a bit easier. 

For how long have I used the solution?

I've been working with the solution for about a year or so at this point. It hasn't been too long. 

How are customer service and technical support?

We've had to contact technical support a few times in the past. Their support is fantastic. They are very helpful and responsive. They are knowledgeable about the product. We are quite satisfied with the level of service we receive. 

Which solution did I use previously and why did I switch?

I also work with Cisco devices.

How was the initial setup?

We had some issues during the initial implementation. Our client had some devices that, for some reason, just weren't integrating. If they could look into issues that clients face at the outset, when the setup is happening, it would make the experience a lot easier to handle. They just seem to need to be able to handle more integrations with other devices. 

What's my experience with pricing, setup cost, and licensing?

The pricing could be a bit better. It's definitely not the least expensive option. It would be ideal if the product pricing came down a bit so that it was more competitive. The clients would appreciate that a lot.

Which other solutions did I evaluate?

I'm currently looking at other solutions to compare Tufin to. I have done some comparisons between Tufin and AlgoSec and my takeaway from that is that AlgoSec is less expensive.

What other advice do I have?

I would advise other organizations considering the solution to first be aware of what they want to achieve. As a company, you need to start there before you start choosing solutions. That way, you'll know if the solution will properly meet your expectations. Tufin has a few options as well. It's important to understand which would work best according to your requirements. 

I would rate the solution at a nine out of ten overall. We've been very please with the capabilities of the product and our clients have been happy. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Akhilesh Mishra - PeerSpot reviewer
Technical Lead at M.Tech
Reseller
Top 5
Good reporting and monitoring capabilities, easy integration with different firewalls, and good stability and scalability
Pros and Cons
  • "It provides very good reports. It can easily integrate with multiple firewalls, such as Cisco, Juniper, Palo Alto, and Checkpoint. We can push a policy from Tufin to a firewall, which is a very good feature. We can monitor all access rules and the operating system of a firewall."
  • "Currently, we are able to monitor access rules and the operating system of a firewall. It would be great if we can also monitor the configuration of the firewall through Tufin."

What is our primary use case?

Our customers use Tufin to manage multiple firewall access rules through a single console. We have done on-prem, public, and private deployments of this solution.

What is most valuable?

It provides very good reports. It can easily integrate with multiple firewalls, such as Cisco, Juniper, Palo Alto, and Checkpoint. 

We can push a policy from Tufin to a firewall, which is a very good feature. We can monitor all access rules and the operating system of a firewall.

What needs improvement?

Currently, we are able to monitor access rules and the operating system of a firewall. It would be great if we can also monitor the configuration of the firewall through Tufin.

For how long have I used the solution?

I have been using this solution for the last three years.

What do I think about the stability of the solution?

It is very stable. It has good stability.

What do I think about the scalability of the solution?

It has very good scalability.

How are customer service and technical support?

Their technical support is good.

How was the initial setup?

Its initial deployment is not very easy. It is a little bit complex. After the deployment, it is easy to work with it in the GUI. Its deployment takes at least two or three days.

Which other solutions did I evaluate?

Customers usually evaluate AlgoSec. 

What other advice do I have?

I would advise others to go for it to manage firewalls from multiple brands in a single console.

I would rate Tufin a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
reviewer1554918 - PeerSpot reviewer
Network Operations Engineer at a computer software company with 10,001+ employees
Real User
Very straightforward to use with excellent scalability and reliable stability
Pros and Cons
  • "The solution is quite scalable."
  • "The older version that we have doesn't support some newer firewall vendors."

What is our primary use case?

We have a lot of ASA firewalls. We primarily use the product in order to lay down the rules and try to find out if there are any duplicate rules that need to be cleaned up, et cetera. It is mostly tasks like that.

What is most valuable?

The solution is very straightforward to use. It makes doing our work easy. The product is very good at helping us clean up rules.

We've found the stability to be quite good.

The solution is quite scalable.

What needs improvement?

The older version that we have doesn't support some newer firewall vendors. I'm not sure what the status of integration is right now on the latest version, however, it would be nice if they updated the older versions to allow for better integrations with firewalls. 

Sometimes the solution does take a bit of time to load. That said, it is a pretty old version, and that may be the main reason this is the case. It's possible that if we just upgraded to the latest version everything would go faster. 

Everybody wants to implement some kind of standard rules, however, it's difficult to standardize everything due to the fact that each company is unique. That said, if there was some sort of universal guide to ensuring firewall rules were compliant, that would be helpful. 

For how long have I used the solution?

I've been using the solution for a year and a half to two years at this point. It's been a while. I've definitely used it over the last 12 months or so.

What do I think about the stability of the solution?

The stability has been good. I haven't experienced any bugs or glitches. It doesn't crash or freeze. The stability has been reliable in terms of performance.

What do I think about the scalability of the solution?

I find the product to be easy to scale. Adding new firewalls is pretty straightforward and it handles the process well. If a company needs to expand and add more firewalls it shouldn't be a problem at all.

I would say six or seven people are using it and they're network operation people who have to deal with day-to-day firewall management, putting in new firewall rules, et cetera.

How are customer service and technical support?

I've never had an opportunity to reach out to technical support. I can't speak to how knowledgeable or responsive they are. I have no experience.

How was the initial setup?

The initial setup happened before my tenure with the company. I was not present when it was set up, and therefore I can't directly speak to my experiences with any implementation. I do not have a sense of if it was difficult or straightforward, and I can't say how long the deployment took. 

There is a bit of maintenance required, in terms of adding new rules, et cetera. We have individuals on staff that can handle that.

What's my experience with pricing, setup cost, and licensing?

I don't have any issue with the pricing, however, I was not the purchaser. I can't speak to the exact cost for our company.

Which other solutions did I evaluate?

While I was using Tuffin, I did want to evaluate AlgoSec. I wanted to compare the two to see which was better. In the end, I've decided I would stick with this product.

What other advice do I have?

We are just a customer and an end-user.

We are not using the most up-to-date version of the product. We are using one of the previous versions. I cannot at this time remember the version number, however, it was pretty old. We had a plan to upgrade, and then unfortunately ended up not doing that.

I'd rate the solution at a nine out of ten as it helps us do our work. We're mostly quite happy with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1006845 - PeerSpot reviewer
Presales Network & Security Engineer at a tech services company with 51-200 employees
Reseller
User-friendly, intuitive, easy to set up, with good monitoring and support
Pros and Cons
  • "It allows administrators to visualize the traffic flow, and troubleshoot when necessary."
  • "They need to offer more support to vendors, such as Cisco, Checkpoint, Fortinet, and Forcepoint."

What is our primary use case?

The primary use case of this solution is for monitoring, automation, policy orchestration, and security.

What is most valuable?

The most valuable feature is the monitoring. I quite enjoy the monitoring this solution provides. It allows administrators to visualize the traffic flow, and troubleshoot when necessary. It's a useful tool.

The interface is quite user-friendly and intuitive.

What needs improvement?

The cost of this solution should be improved.

They need to offer more support to vendors, such as Cisco, Checkpoint, Fortinet, and Forcepoint.

They have an API, but it needs more service on this.

While technical support is good, they could still improve.

For how long have I used the solution?

I have been working with Tufin for one year.

What do I think about the stability of the solution?

It's a stable solution. There are some bugs that they are working on but that is common with any vendor.

They do mention that they don't support specific features from Nexus for some automation but it does actually work, although it is not listed as working.

How are customer service and technical support?

Technical support is relatively good. They are not the best but they are good.

They could improve but they do respond with accurate responses.

How was the initial setup?

The initial setup was straightforward. It was deployed in less than an hour.

The first time without training, it took an hour or so, but it was quite easy.

What's my experience with pricing, setup cost, and licensing?

It's quite an expensive solution.

What other advice do I have?

I would recommend this solution to others who are interested in using it.
I have not worked with any other vendors with this type of solution, for example, FireMon. I haven't worked with it. 

I would recommend it specifically to start with a secure track, which is a monitoring tool. Once the customer sees it, they want the solution. Afterward, for automation and secure change.

I would rate Tufin an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Buyer's Guide
Download our free Tufin Orchestration Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Tufin Orchestration Suite Report and get advice and tips from experienced pros sharing their opinions.