Trend Vision One Reviews

It is for endpoint protection. It is essentially a modern updated version of antivirus that has more heuristic and behavioral detection components. 

We are using its latest version. In terms of deployment, it is a combination of cloud and on-premises. There is a local install on the endpoints, but it is controlled through a cloud interface.

Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC.

There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it.

In terms of additional features, probably the only thing would be a rollback function. They are actually working on it because they're halfway there with it.

It is a new product. We have been using it since they released it. It has probably been about 6 to 12 months.

It is a very good product. I've been working with Trend Micro as a company for probably 20 years. Their products are pretty rock solid.

It is easy to scale. We've got about 150 or 200 endpoints at the moment.

I have contacted their support, and they are very good. Their response time is quick.

It is very straightforward to install. It is pretty clear, and it takes a couple of minutes per device. You can automate that process of rollout as well.

Because it was a new product, I reached out and spoke with technical and obviously salespeople and so on within the company to do some basic training and get my head around it to be able to deploy it. I could've researched that myself, and it would've been fairly easy, but I chose to sort of speak to my company rep and so on. He organized a bunch of short get-togethers with some of their technical staff, which was useful.

It would be nice if it was a little bit cheaper, but I think it has a fair price. It is comparable to others in the market.

It is basically Trend Micro's response to other products in the market such as SentinelOne and so on. I don't know how it stacks up against SentinelOne and others, but I suspect that it is sort of right up there.

Trend Micro is a very large company. They put a lot of money into the development of their products and so on. I would recommend it to others, and I have already been recommending it to others because our clients pretty much are on Trend Micro products. So, there would be legacy ones. To those who are coming for renewal, I recommend moving to XDR.

I would rate Trend Micro XDR about a nine out of 10.

We're primarily using the solution for endpoints, for EDR. It's for server protection. Weve created a customer license portal and create policies around data loss and antivirus.

The policies that help protect data loss are very good.

It has good vulnerability protection. 

There are a lot of different features available. 

It's one of the best EDRs on the market.

The initial setup is easy.

The solution is issue-free. There are no missing features. 

The solution only supports Windows and Mac. It would be helpful if it could support other OS, such as Linux.

We'd like to have more application and data loss features in the future.

I've been using the solution since October 2022. I've had around six months of access so far.  

We've dealt with support in the past. If we need to get assistance, we can send them an email. They do help if you need some sort of troubleshooting.

The initial setup is very straightforward and simple. It is not overly complex. 

We use the cloud and have a subscription for it. 

The pricing is pretty expensive. I'm not sure of the exact cost, as I don't deal with licensing. I am on the technical side. 

We're partners. 

I'd recommend the solution to others.

I'd rate the solution nine out of ten.

I can use it for security. I can check for malicious mail. I can check the logs and working sessions. 

It offers good security. It helps internally to keep us secure. I can see what mail goes to quarantine or what is delivered and see if something is malicious or not. 

The solution is very easy to use. 

It can scale.

The solution is stable. 

It is easy to deploy and very quick to set up. 

For me, so far, the product is fine. I haven't had any issues. I haven't used it for that long and therefore haven't come across any problems. 

The solution could always be made to be more secure. 

I've been using the solution for eight months. 

It is pretty stable. It's reliable. There aren't bugs or glitches. 

The solution is very scalable. 

We have a lot of users on the solution. It's probably around 200. I'm not sure if we will increase usage. 

I've never used technical support. I can't speak to how helpful or responsive they are. 

I did not previously use a different solution. 

The solution is very simple to install. It's not overly complex. The deployment only takes a few minutes on my computer. When I need to install an agent, it will also take a few minutes. 

Depending on the setup and the size of the company, three to four people can handle maintenance. We have a team of 15 that can manage deployment and maintenance tasks. 

I can handle the setup myself. I do not need any assistance. 

Another team handles the licensing. I'm not sure of the exact costs. 

I'm using the latest version of the solution. 

I've only worked with the solution for a few months and therefore need time before I'd recommend it, although it seems to be very good for small to medium-sized organizations.

I'd rate the solution nine out of ten. 

We primarily use it with our customers. I have it installed on my laptop. We primarily use the solution for security and protection.

The security is good. The data loss prevention has been very useful overall. 

In general, it has been a good, reliable product. 

We haven't had any issues with configurations or customizations. 

It's user-friendly enough. 

It is easy to set up. 

We have not found any missing features as of yet.

It would be ideal if they could improve the control of connectivity between sensors. If they could be combined into one console, it would be better. 

I've been using the solution for five months. 

We haven't had any issues with stability. It's a reliable product. There are no bugs or glitches. It doesn't crash or freeze. 

It's a scalable product. It's not a problem if companies need to expand. 

We have around 50 users on the solution right now. 

I haven't really had to escalate any issues to support. 

I did not previously use a different solution. 

The user-friendliness of the design makes the setup pretty simple and straightforward. It's not complex to implement. 

The cloud deployment is very fast and only takes about 15 minutes or so. On-premises deployments may take about one hour. 

It is not difficult to maintain the solution once it is set up.

I handled the deployment myself, in-house. I did not need any outside assistance from anyone. 

I've used both cloud and on-premises deployment models. 

I'd recommend the solution to others. I would rate the product ten out of ten. We haven't had any issues with the product at all. 

Basically, you use it to check the complete telemetry for the endpoints, cloud network, and email solutions. If you integrate this product with your endpoints and on a third product that is available. It can completely share the telemetry of that. Trend Micro will apply the AI and ML of that. On that, we will get the Workbench. Therefore, it is just helping us to check the attack factor, et cetera, in detail, in a complete view in one single platform.

From the user's end, the implementation is okay. The development is ongoing. 

They are already working on the development and then planning to add new features. They're also fixing the feature request. Currently, there's a feature like remote shell and we can take the Remote Shell of the machine directly from the console with no need to take the machine on the access or IDP. They have enough feature sets out there. 

The solution has multiple useful features. For example, the endpoint Isolation is great. The remote shell has been very helpful as well.

We can directly disable a user account or delete a user account if we find any malicious activity with the domain account. This feature is available and quite useful. One of the most important features is third-party integration. We can integrate our firewall, DAD, and our Sandboxing solution.

There are multiple third-party products we can integrate, and we can transfer that tech there. 

The solution is stable.

It can scale. 

The setup is fairly simple. 

For some time, if you were installing this XDR solution, there is a Sensor. Sometimes we need backend support for some scripting parts. They're applying it from the backend for us. Therefore, there's a dependency on the backend from that point of view. I don't like that feature. The option for deploying the scripts should be available on the platform itself, so there is no need to raise the case with the backend team. 

We'd like to see some security playbooks. Currently, Auto-Remediation is not there. Only Manual-Remediation is there. We have to create a Security Playbook. However, they are just planning to add the Auto-Remediation part.

They are just also planning on adding the Security Playbooks as a complete feature. In the preview mode, it is available; however, it is not released. 

I've been using the solution for more than a year. 

We haven't had any issues with stability. There are no bugs or glitches. It doesn't crash or freeze. 

We can scale the solution. We just have to provide a request to our sales team.

I haven't escalated anything to the support team yet.

That said, the product is pretty new, and if we do get stuck, we may reach out to get clarification. We can raise a ticket and get support within 24 hours. Within one or two days, we will get an answer.

I only work with Trend Micro products at this time. 

The initial setup is very straightforward. We just enable two or three steps to check boxes, and we can deploy this sensor easily. It is very simple. Any user can understand what they have to do within five to ten minutes. It is very easy to understand the product.

We can deploy the sensor on the endpoint on-premises. We can deploy on the cloud as well. The sensor can be enabled anywhere. That said, the platform itself is hosted on the cloud, including Azure.

The maintenance is completely taken care of by the Trend Micro backend team. We don't need to do any management.

I don't manage the pricing aspect of the solution. 

I've recently been looking into CrowdStrike Falcon for a client. 

I'm the implementer. I'm working with the operation, and I'm working as an implementation engineer here.

I'm working with the latest version of the solution. 

If a customer is planning on using the cloud solution, they should definitely purchase this product. That said, if it is on their own device, I would not recommend this product. Also, if you're integrating with anything on-premises, you cannot completely utilize it and will not receive the ROI for this investment. If you are on-premises, it's better to go for EDR, not XDR.

I'd rate the product nine out of ten.

The solution has a lot of great features. They're giving a lot of information about the telemetry data from all the clients.

We find the solution to be stable.

It is scalable.

We had a quick deployment. The solution is easy to set up.

The solution needs a better graphical user interface and more interface in general.

The price could be lower.

We would like to see more integration with Azure and Azure AD for the computer and for the user. That way we can see that the user is traveling from one place to another, and if they're doing something wrong, we want to look.

I've used the solution for maybe two years. 

It's a stable product. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable. You can expand if you need to.

The size of the company that uses the product varies. Some are large, with 10,000 computers.

This is easy to deploy. The setup is straightforward. It's very easy to set up and therefore the deployment doesn't take too long. 

We'd like the solution to be more affordable. 

I don't have the actual price. That said, it is really expensive. That said, there are no other products that can do the same thing, so that's why we are using it.

We're a partner and reseller.

We are using the product in our customers' environments. 

I'd rate the solution nine out of ten.

We are currently still in the implementation phase. However, we do look forward to the telemetric report provided by Trend Micro XDR. 

The telemetric report is the most valuable feature.

The Endpoint Basecamp we are installing to every system is not recognized. It is important to know what feature needs to be enabled. 

The printer driver is automatically disabled, which is creating some concerns for us. 

The agent system is very slow, it needs to improve its performance.

I have been using the solution for three months.

It is a stable solution.

We are working with technical support as the implementation has been difficult. They are taking too long to resolve the problems.

Neutral

We are using a system integrator for the initial setup. It is difficult. I would rate it a three out of five in terms of difficulty to implement.

Trend Micro XDR is the first XDR solution we have worked with.

I would rate Trend Micro XDR a seven out of ten.

We have about three clients who are running Trend Micro XDR. It can be deployed on-premises, in the cloud, or wherever you want. As an endpoint detection and response solution, it is used to identify attack points that reach even beyond the individual endpoints, such as the network environment itself.

What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of an attack. Thus, it gives you full visibility from end to end. 

In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility. However, Trend Micro XDR has only been around for a year or so, so I know it's still being developed and I think it will get more mature given time.

I have been using Trend Micro XDR for about a year, as it is still a new product.

Despite that it's a new product that is still being worked on, it's a stable product overall. There aren't any major problems with it.

So far it has been scalable to our needs.

Their support is good. 

The installation wasn't too hard. It's obviously a bit more difficult than installing something like Microsoft Office, because it's a security product. But in comparison to other security products, it is not that difficult.

It did take a little bit more time than expected to get it all set up, but that was primarily because it's a new product and our guys aren't as experienced in it as they would be with similar products. I would guess it takes about 20% longer than the rest, but that's only due to the learning curve.

In our case, maintenance of Trend Micro XDR in general requires around two engineers, because it's a bit more complex and you will need more configuration done than what you would do on a single endpoint.

We have an annual subscription and I believe there is no option for monthly billing at the moment.

While Trend Micro XDR is still new and can be rough around the edges, I would like to emphasize that it is a good product and it's working fine. I can definitely recommend it.

I would rate Trend Micro XDR a seven out of ten.