Coming October 25: PeerSpot Awards will be announced! Learn more

Symantec Messaging Gateway Room for Improvement

DD
IT Consultant at a energy/utilities company with 10,001+ employees

Having the control center in just one place was difficult. Now that they are moving to the cloud, it will be less of an issue. 

The solution is slightly outdated. The version that we have now is due to the fact that the company hasn't moved up to the latest version. They're on 10.6 and the latest version is 10.74 or something like that. They were four versions behind.

The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers. The company wants the reliability that the cloud offers. That's the main justification for leaving that product. I know they offer a cloud solution, however, when you have Microsoft having it as part of a package and you're already kind of paying for something, it makes sense to move over, rather than have two solutions doing the same thing in one company.

View full review »
Alex Wu - PeerSpot reviewer
Sr. IT Manager at a pharma/biotech company with 201-500 employees

The issue with the solution has more to do with China than the product itself. Since it was purchased by Broadcomm, we've found there's been a general slide in terms of the local services we have access to and we are considering replacing them.

In a later release, it would be nice if the messaging gateway supported the cluster feature. We'd really like clustering as an option.

If you have installed the two messaging gateways, you cannot use the high-availability features of the two products. There needs to be higher availability. Other products provide a cluster feature, however, Symantec for the most part does not offer this.

View full review »
SK
Consultant at HCL Technologies

They really need to create a good package that competes with Microsoft. They should accompany a lot of other products and do better with attractive packages that reduce cost. They have Endpoint production tools like Microsoft's Defender. They should offer both as a bundle to have a stake in the industry and give the customer a better price. I'd have the packet of products include identity security so they have a complete package that stands up to competitive products. 

View full review »
Buyer's Guide
Symantec Messaging Gateway
September 2022
Learn what your peers think about Symantec Messaging Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,775 professionals have used our research since 2012.
Ali Geyik - PeerSpot reviewer
System Solutions & Enterprise Mobility Management(EMM&MDM) Engineer at Agilis Teoknoloji Çözümleri

Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.

In a future release, if dynamic variables in content filtering was added it would solve a lot of problems. If we could be able to use some variables or handle the content filtering policies somehow dynamically, such as comparing today's date to a date in the content header of an email. If it was more dynamic list checking instead of static rules we usually adjust on clients.

View full review »
JM
IT Analyst at a healthcare company with 10,001+ employees

Support could be better. What's also lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.

View full review »
Pedro Chidumo - PeerSpot reviewer
Systems Administrator at a financial services firm with 1,001-5,000 employees

It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.

View full review »
Fernando Calugullín - PeerSpot reviewer
IT Senior Consultant at SATELITE.COM

Messaging Gateway's advanced malware detection could be improved.

View full review »
Buyer's Guide
Symantec Messaging Gateway
September 2022
Learn what your peers think about Symantec Messaging Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,775 professionals have used our research since 2012.