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Chief Technology Officer at PDS
User
Top 20
Easy implementation, excellent support, and good reliability
Pros and Cons
  • "We test live failovers every week, and so far, everything has been running smoothly without anything unexpected."
  • "Pricing is a bit high."

What is our primary use case?

We built a two-server Hyper-V failover cluster. We build typical servers like we normally would with NVME drives and plenty of storage. This software works hand in hand with Microsoft hyper-v failover manager for a seamless setup that has not given us any issues since implementation. 

Live failovers are tested every week, and the customer does not even notice when the failovers are tested. The performance was exceptional, and everything worked as expected. We went ahead and got the three-year 24/7 support contract since it's a critical customer. While the price is a bit steep, this process and product have given us a lot of peace of mind that the servers will continue running even if one of the physical hosts goes down.

How has it helped my organization?

It's a very easy Implementation with the help of support. We received quick responses from support for any questions we had throughout the entire process. StarWind is a stable product that allowed us to build the cluster exactly like we wanted hardware-wise. This product has allowed us to build a two-node failover cluster without a SAN. 

We also did not need the datacenter edition of server OS. We were very worried about the implementation process. However, they helped us with the entire implementation, leaving no stone unturned and all questions answered.

What is most valuable?

Overall, it was a great experience dealing with the various StarWind team members from the pre-sales all the way through to implementation. This was our first experience with a hyper-converged failover cluster, and the team at StarWind made it easy for us. 

Before making the choice, we were weighing out all the cluster options, and everything kept coming back to StarWind. I'm glad it did, as we definitely feel we made the right choice. We test live failovers every week, and so far, everything has been running smoothly without anything unexpected.

What needs improvement?

Pricing is a bit high. That said, the support is worth it. It's really hard to point out any other negatives. The licensing and support pricing structure could have been laid out a little simpler, and then pricing could have been less, of course. However, the truth is the support really does make up for the cost, in our opinion. We did decide to go with three-year 24/7 support due to implementation in a critical communications center. We feel like we won't need to use them for much at all since the products just work. Due to this, the pricing could have been better, especially with us purchasing all three years at once.

Buyer's Guide
StarWind Virtual SAN
August 2025
Learn what your peers think about StarWind Virtual SAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,755 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for one year. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Levente Svigelj - PeerSpot reviewer
System Engineer at SVEV
User
Top 20
Agnostic, flexible, and offers dynamic workload management
Pros and Cons
  • "It also provides a seamless and efficient solution for personal storage requirements, showcasing the versatility and scalability of my Virtual SAN configuration."
  • "An extended trial period would serve as a way to get clean insights into the technology's adaptability and alignment with their specific needs before committing to long-term integration."

What is our primary use case?

In my company, we employ a sophisticated infrastructure comprised of three distinct hypervisors and a dedicated storage server featuring vSAN technology. This intricate setup serves as the backbone for delivering a diverse range of services to our clients, encompassing web hosting plans, secure and efficient file sharing, compute power, and bespoke storage solutions. 

Leveraging the flexibility of multiple hypervisors allows us to scale our services to meet the unique requirements of our clients, ensuring optimal performance and resource allocation. 

It also acts as the centralized storage for my home environment as well. Within my home setup, this robust virtualized storage solution plays a role in supporting various functionalities, including the storage and retrieval of data from surveillance cameras. 

It also provides a seamless and efficient solution for personal storage requirements, showcasing the versatility and scalability of my Virtual SAN configuration.

How has it helped my organization?

Hypervisor offers agnosticism for flexibility. My company could seamlessly transition workloads on VMware without worrying about storage compatibility issues.

It has dynamic workload management. As business requirements change, my company might need to migrate virtual machines (VMs) between two or three (or more) hypervisors based on performance, licensing, or other considerations. With Virtual SAN, I can easily move VMs without the need for complex storage transformations and involving other solutions.

What is most valuable?

The customizability and reliability of Virtual SAN setup in our infrastructure stand out as the key pillars supporting the seamless delivery of services to my clients. 

The ability to provide my virtualization environment to meet specific client needs ensures that we can meet diverse requirements, from web hosting plans to file sharing and storage solutions. This degree of customization not only enhances the client experience but also allows us to optimize resource utilization and calculate future improvements.

Moreover, the reliability of Virtual SAN plays a critical role in maintaining the stability and availability of my services. The redundant and fault-tolerant features in the Virtual SAN architecture provide a resilient infrastructure that minimizes downtime and ensures a consistent and reliable service for my clients.

What needs improvement?

Embarking on a 14-day GUI trial is a good approach for enabling an exploration of Virtual SAN's capabilities. This period can facilitate a better understanding of real-world performance, interface, and overall system suitability. 

By affording users the opportunity to dive deeply into the product's features, this trial can ensure a comprehensive evaluation, regarding the adoption of Virtual SAN.

An extended trial period would serve as a way to get clean insights into the technology's adaptability and alignment with their specific needs before committing to long-term integration.

For how long have I used the solution?

I've only used the solution for one year.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
StarWind Virtual SAN
August 2025
Learn what your peers think about StarWind Virtual SAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,755 professionals have used our research since 2012.
Spencer Lines - PeerSpot reviewer
Information Systems Manager at HALL'S CONSTRUCTION CORPORATION
Real User
Excellent support, lowers energy costs, and never fails
Pros and Cons
  • "We are running Hyper-V on twin servers in failover, and being able to manage servers from anywhere I need to, virtually, has been a game changer."
  • "I'd love to see more clarification for us folks who are smart enough to do some damage yet not smart enough to use CLI."

What is our primary use case?

We had several aging servers that needed to be replaced, including a server from 2008 and one that was an old Microsoft Small Business Server from 2011. 

When we ended up needing to replace everything when they had all reached end of life, we had some hard choices to make. We could have replaced all of those old bulky servers with a new pile of power-hungry and massive machines, or replace them all and virtualize everything and put them on two single-unit rack-mounted servers. We ended up going with StarWind Virtual SAN, and have never looked back.

How has it helped my organization?

Want to talk about speed, performance, and reliability? We literally went from having four or five very large and powerful boxes to the two sister servers that were provided by StarWind, and we set them up to have much better performance. Even more importantly, we found support that is world-class. I have never worked with such an impressive and well-balanced crew as the techs that I have had the pleasure of working with over these years. They are absolutely mind-blowing in every aspect that I've had them help me out with, from preinstallation to rollout to maintenance. 

What is most valuable?

We are running Hyper-V on twin servers in failover, and being able to manage servers from anywhere I need to, virtually, has been a game changer. 

The most valuable feature has been their support and willingness to help me with issues that, frankly, were not their responsibility. Every time I've called or emailed them, they have jumped in anyway and helped me find success in figuring out the issues I was having. They even kept the ticket open until I asked them to close it, which is nice.

What needs improvement?

Every solution has plusses and minuses, and for someone like me, who has very little experience spending my time in CLI, I appreciate a good GUI. This is the one place I would love to see the experience of StarWind improved. I wish there were more of an explanation or set of instructions that could point me in the right direction when I wanted to increase the size of one of our VMs. I did end up being able to shut the machine down and increase the size of its virtual HDD, however, in the end, I missed the mark and allocated too much space - and in a production environment, that space comes at a premium. I'd love to see more clarification for us folks who are smart enough to do some damage yet not smart enough to use CLI. 

For how long have I used the solution?

We have had our StarWind Virtual SAN for almost five years now.

What do I think about the stability of the solution?

Our StarWind Servers have only ever "gone down" when I have been applying an update to the server's software. They have been rock solid and have better than six nines on their stability.

What do I think about the scalability of the solution?

So far, we've been able to add storage and new servers year after year and have never run into an issue.  

How are customer service and support?

Their customer service and support have been world-class. There is no other company I've ever worked with that had the level of support and dedication that I've been able to experience with StarWind.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have a "solution" like this before. We previously had a hodgepodge of parts, servers, and service providers, which is nothing compared to what we have now.

How was the initial setup?

The setup was amazing. The hardware arrived, we plugged it in, and StarWind connected to them and was off to the races getting our servers converted and up and running within a week. I've never seen anything similar since then.

What about the implementation team?

We used a combination of in-house IT/IS and StarWind support to get these set up and running. In the end, we were all happy with the speed and technical expertise that went into our setup and the dedicated technicians who stuck with us throughout the entire setup and implementation.

What was our ROI?

The ROI is impossible to know. That said, in terms of reliability and performance, it has paid for itself within the first two years of ownership in electrical costs. They have, in the five years we've had them, paid for themselves in that aspect of cost alone. There is not even a comparison in terms of cost per watt and performance that we have observed.

What's my experience with pricing, setup cost, and licensing?

The solution has given us the best results that I have ever seen in any environment.

Which other solutions did I evaluate?

We did eliminate several other solutions. That said, it has been too long to remember which ones. I remember worrying that StarWind's performance was going to be one of those too-good-to-be-true situations. It wasn't. The hype lived up to the performance and reliability.

What other advice do I have?

If you are on the fence about them, jump off and land on their side where you never have to look back.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jacob Egan - PeerSpot reviewer
Systems Administrator at White Oak Management
Real User
Easy to expand storage, great support, and offers great high availability
Pros and Cons
  • "Having the ability to migrate machines live in our environment was made possible by this software."
  • "StarWind really needs to market its product more."

What is our primary use case?

In our environment, we are using a full-scale Hyper-V cluster and individual VMware hypervisors. StarWind provides highly scalable, highly accessible storage to all servers within the environment.  

Virtual machines requiring high availability are stored using the StarWind software virtual storage area network. The StarWind software itself is stored on a virtual machine on two nodes within our Hyper-V cluster.  

At present, we only have the two-node solution and would like to upgrade in the near future to provide even more redundancy/data durability.

How has it helped my organization?

StarWind Virtual SAN improved our organization by allowing us to sleep at night. The software allowed us to implement a highly scalable software-based storage area network using our existing commodity hardware.  

We didn't have to purchase anything extra to make this project "work"; we just installed the software on two virtual machines, set up the ISCSI networking, and attach the hosts to the ISCSI targets.  

Having the ability to migrate machines live in our environment was made possible by this software.  

What is most valuable?

The best part of the StarWind vSAN software is having the ability to add as many nodes as you need.  

You can instantly expand storage across a rack, data center, or geographical location. Support by StarWind is awesome. They are able to get on multiple remote sessions to help us go through our proof of concept with both Hyper-V and VMware environments.  

Support also contacted us multiple times after implementation to see how things were going, and if we had any questions or wanted to learn more about the product. If there was a question they couldn't answer, they were sure to get back to us - often within the same day.  The support for the product has been most valuable.  

What needs improvement?

StarWind really needs to market its product more. It's a game changer not only for our medium-sized business. However, I could see how organizations of all sizes could benefit from their solutions (not just their Virtual SAN product).  

I wish I could tell more people about how great the software is and how phenomenal their support team is. 

The only "improvement" for the software would be having a web-based GUI interface for monitoring their storage nodes. While the software has e-mail notifications and a desktop client for management, having a mobile, web-based solution could make management even easier. Hopefully, this is something that can be included in the next version.   

For how long have I used the solution?

We have been using StarWind for over two years.

How are customer service and support?

Any interaction with customer service and support has been awesome. They are quick to respond and very thorough.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

The initial setup was straightforward. The vendor has several Youtube videos showing how easy it is to set up. 

What about the implementation team?

We implemented the solution in-house.  

What's my experience with pricing, setup cost, and licensing?

The pricing can't be beaten. If StarWind is above a company's budget, they should contact them directly, and they may be able to assist with special pricing.  Licensing is based on TBs of data and the number of storage nodes.

Which other solutions did I evaluate?

We looked into a few other shared storage solutions, such as Dell and Nutanix.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Laurence Brazil - PeerSpot reviewer
Infrastructure Manager at STFC
Real User
Excellent value, very resilient, and has excellent support services
Pros and Cons
  • "The StarWind VSAN is always up and allows us to move VMS to other nodes for maintenance, without interruption to service."
  • "The documentation could be better."

What is our primary use case?

We are using the product for a three-node stretched cluster spanning three buildings based on VMWare and StarWind vSAN technology.

We use this to host all the company servers (as VMs), which are a mix of Windows and Linux systems, providing various services such as domain controllers, file servers, print servers, application servers, license servers, etc.      

This setup allows us to quickly migrate servers between buildings for service or in case of a network outage.

How has it helped my organization?

The product allowed us to deploy the three-node stretched cluster, which has, in turn, allowed us to fully virtualize our infrastructure with all the resilience, performance and ease of management that comes with it.

The biggest improvements have been:

1. Resilience. The StarWind VSAN is always up and allows us to move VMS to other nodes for maintenance, without interruption to service. It also enables vSphere high availability, so when there is a problem, service can be maintained

2. Management. Having everything virtualized has made it much easier to manage.

What is most valuable?

The solution's best aspects include:

Rock-solid performance. Since it has been in production (three years), we have had 100% uptime. This means that services have only needed to be briefly interrupted for maintenance and has created a great user experience for our end-users.

Easy management. The interfaces are intuitive and all IT staff can quickly be brought up to speed on how to use

Superb support. The support really is second to none. You can always quickly get through to a technician, and it's usually the same one you are used to dealing with.

What needs improvement?

The documentation could be better. It's not bad, however, it is quite often out of date. That said, this is mitigated by the fact that the support is so good that you rarely need the documentation.                                        

If I am really searching for a fault. To be honest, the licensing model is a bit confusing. They could definitely make that a bit more intuitive. However this is a minor gripe as it is such good value, and you only have to deal with it very occasionally anyway.                   

For how long have I used the solution?

I've been using the solution for three years.

Which solution did I use previously and why did I switch?

This was our first move to a vSAN solution.

What's my experience with pricing, setup cost, and licensing?

This solution is of excellent value.

Which other solutions did I evaluate?

We looked at VMware vSAN.

What other advice do I have?

I highly recommended the product. It has transformed our IT infrastructure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kader Bouteldja - PeerSpot reviewer
Infrastructure architect at Mailo
Real User
Top 10
Seamless integrations, helps extend the lifespan of existing servers, and offers great ROI
Pros and Cons
  • "The most valuable features of StarWind Virtual SAN include its cost-effective repurposing of older hardware, seamless integration with vSphere, and high scalability."
  • "Areas for improvement in StarWind Virtual SAN include simplifying the setup process, especially for users with limited vSphere expertise."

What is our primary use case?

Our primary use case for StarWind Virtual SAN is to repurpose older servers with substantial disk capacity for use in a three-node vSphere cluster. This setup was for proof of concept (POC) environments for the first time and after to host production workloads.

It allows us to create scalable and cost-effective virtual storage solutions. The integration with vSphere ensures that we can efficiently manage and utilize these resources, enhancing our IT infrastructure while minimizing new hardware and licensing costs.

How has it helped my organization?

StarWind Virtual SAN has greatly benefited our organization by reducing hardware and licensing costs through repurposing older servers with significant disk capacity. It has enabled us to extend the lifespan of our existing hardware and align with sustainability goals, all while providing a cost-effective and scalable storage solution. Its seamless integration with vSphere has improved our storage management and operational efficiency in production environments.

It was our first two steps to a hyper-converged solution.

What is most valuable?

The most valuable features of StarWind Virtual SAN include its cost-effective repurposing of older hardware, seamless integration with vSphere, and high scalability. It enables us to extend the lifespan of existing servers, significantly cut down on licensing costs, and manage our storage environment efficiently. 

Additionally, its flexibility allows us to scale effortlessly by adding nodes (up to 32), which supports our growing storage needs and enhances the adaptability of our production environment.

What needs improvement?

Areas for improvement in StarWind Virtual SAN include simplifying the setup process, especially for users with limited vSphere expertise. Future releases could benefit from an enhanced configuration wizard to streamline deployment and more robust data migration. There is also a need to address the problem of CentOS's end of life. 

Additionally, incorporating a built-in backup solution would significantly enhance data protection. Improved features for managing and migrating data effectively would further strengthen the product.

For how long have I used the solution?

I have been using the solution for three years now

What do I think about the stability of the solution?

The stability of StarWind Virtual SAN is robust. The solution performs reliably with minimal downtime, ensuring consistent operation in production environments. 

In case of the loss of a node, the reconstruction, depending on the amount of data to synchronize, is always made with no data or integrity loss.

However, the reliance on CentOS, introduces potential future stability risks. Despite this, the system has consistently delivered dependable performance and resilience, maintaining stability even under significant workloads.

What do I think about the scalability of the solution?

The solution allows for easy expansion by adding nodes (up to 32), which supports growing storage demands and adapts well to increasing workloads. This flexibility ensures that as our storage needs evolve, we can scale the system efficiently without major reconfiguration or downtime. 

Overall, its scalability is a significant strength, making it a versatile choice for both current and future requirements.

How are customer service and support?

I haven't experienced support since I used the free version. Anyway, I have found plenty of support from StarWind through their forum.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

It was complex to understand the mechanism of the hyperconverged solution put in place.

The ESXi consumes the virtual disk created by Starwind Vsan from the local disk.
The cabling was not that difficult since I didn't use any for data sync between nodes.

The most difficult part was the usage of PowerShell scripts to create the cluster because the free version doesn't provide a Gui.

What about the implementation team?

The implementation was in-house, in a new data center.

What was our ROI?

The ROI was excellent because we reused old servers that already had capacity disks.

What's my experience with pricing, setup cost, and licensing?

If you are comfortable with the solution and you feel that you don't need support, you can begin with the free licences for three nodes.

Which other solutions did I evaluate?

We did not evaluate other options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technischer IT-Berater at ITC GmbH
User
Top 20
Good monitoring and configuring capabilities but disaster recovery documentation is sparse
Pros and Cons
  • "The solution provides great performance for the price it is listed with."
  • "It runs until it does not - and disaster recovery documentation is sparse and mostly unclear."

What is our primary use case?

Hyperconverged lab and testing environments fulfill several special requirements for use cases. We use it for demonstration environments and for virtualization and containerization. We have a rather smaller footprint, ranging from two to three nodes over the years. 

Mainly, we have an edge use case. Another use case is refurbishing and second lifecycle evaluation, specifically I/O and disaster recovery capabilities, which are important in these lab environments. 

Modernization could also be counted as a use case since modernizing data centers on small-scale or edge deployments is becoming increasingly important, even for smaller businesses.

How has it helped my organization?

For my organization, StarWind vSAN has been a first of firsts in hyper-converged storage and has been, first and foremost, a technology demonstrator that should disclose and present the advantages of modern data center constellations. 

Over the years, it has also functioned as a lab environment and customer demonstrator specifically for refurbishing old hardware and educational objects for our internal apprentices, effectively transforming our mindset towards modern data center infrastructure. It also served as a proof of concept for refurbishing and cost-reducing existing infrastructures.

What is most valuable?

I have found the overall ergonomy and manageability outstanding during normal functioning. Specifically, the console GUI's monitoring and configuring capabilities can be counted towards that. 

Even when not administrated via GUI, the comprehensive Powershell automation module remains, which comes with templates prepopulated for the most common automation tasks. 

Furthermore, the solution provides great performance for the price it is listed with and can even run properly without proper hardware, however, it is even more efficient and performs better when procuring proper hardware is possible.

What needs improvement?

My impression has been mostly positive. However, there have been some pitfalls. For example, it runs until it does not - and disaster recovery documentation is sparse and mostly unclear. This consequently follows a long learning curve and can take some time until this can be done efficiently. 

The feature log-structured file system has been removed. While I have not used it, I know some colleagues who have reported some performance benefits under certain circumstances. 

Additionally, vSAN does not offer extended SAN features like inline deduplication, compression, or S3-compatible access, which is part of most modern SAN feature sets, also in hyper-converged scenarios.

For how long have I used the solution?

I have been using several editions of the solution for more than five years.

What do I think about the stability of the solution?

The stability of this solution is vastly dependent on the hardware procured beforehand. Network hardware is especially important, and bad or glitchy hardware (like the Intel X700 or X800 series) can quickly break things. It runs—until it does not. Be sure to learn or consult about the disaster recovery process, especially if you decide on a witness strategy hosted in vSAN.

What do I think about the scalability of the solution?

The software can be pretty scalable; however, after reaching more and more nodes, one may look at StarWind's hyperconverged appliance instead of going through the hassle of administrating separate systems.

How are customer service and support?

They have only friendly and positive experiences, always a helping hand. Also, they are offering proactive support, which, from the experience of some of my colleagues, is an outstanding experience unusual to many professional service providers.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did not use a different solution beforehand.

How was the initial setup?

The initial setup was very straightforward and easy, although one could deep dive into the specific protocol configuration options. Also, I would have liked it if some features or procedures would have been better documented at the time.

What about the implementation team?

We implemented it through our in-house R&D team.

What was our ROI?

I will not publish accurate numbers. However, the modernization aspect in terms of lab infrastructure and testing/demonstration environments has an educational benefit, strengthening our consultancy, demonstrating capabilities and our mindset towards data center innovation.

What's my experience with pricing, setup cost, and licensing?

I would highly advise new users to consult the StarWind technical team beforehand. 

Also, consider the paid version if you want the ease of management through the console GUI and not just use it for monitoring. 

You can also apply for a testing or NFR license if you want to test it. StarWind vSAN is, by list price, vastly more competitive than some comparable solutions. The setup may be straightforward, fast, and easy; however, it can break things down if not done properly. Before setup, be sure to procure proper hardware components that are not known to cause instabilities.

Which other solutions did I evaluate?

Due to budget constraints, Ceph has been evaluated as an alternative. We also took a look at Microsoft Storage Spaces Direct and VMware vSAN.

What other advice do I have?

Consider StarWind's proactive support. It improves the software's already high value and defuses the long learning curve of some processes! When clustering resources, deeply consider your witness strategy! Especially when you can not guarantee 100% stable hardware (e.g., through firmware issues), this can break things very quickly if you have a witness device in the same vSAN.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wires382 - PeerSpot reviewer
IT Manager at WYATT EARLY HARRIS WHEELER LLP
User
Great support, easy to administer, and offers zero loss of performance
Pros and Cons
  • "The product only requires two VMWare ESXi host servers versus three host servers for VMware's comparable solution."
  • "I struggled when bit figuring out how to go about doing the evaluation."

What is our primary use case?

I am using it to replace an end-of-life NetApp SAN after moving about half of our storage to the cloud. It is reducing the cost when it comes time to replace existing on-site storage (this was part of the cost justification of moving systems to the cloud but quotes provided by several vendors and consultants for replacement systems were actually more than what we paid for the EOL system six years ago). I was greatly relieved that I was able to deliver on my promise to reduce storage costs by half with StarWind vSAN.

How has it helped my organization?

We were able to reduce our on-site storage costs by roughly half what we paid for the previous NetApp SAN six years ago (with no noticeable loss of performance or loss of High Availability). This allowed us to help cost justify the investment we had already made in cloud and Software as a Service (SaaS) offerings with existing vendors without breaking the bank when it came time to replace our end-of-life NetApp SAN. Since only two VMWare ESXi host servers are required, it's allowing us to use local storage; we should also be able to replace the system again the next go around for a similar cost. 

What is most valuable?

The product only requires two VMWare ESXi host servers versus three host servers for VMware's comparable solution.  

We have detected zero loss of performance and we still have High Availability in place. vSAN has run smoothly with zero issues whatsoever so far.  

It's easy to administer.  

Support has been great with knowledgeable, helpful, and professional engineers responding quickly.  

I had initial concerns there might be a language barrier yet have had zero issues in this area. Communication has been great with both sales and service before and after the sale.

What needs improvement?

I struggled when bit figuring out how to go about doing the evaluation. It would have been helpful to have been able to watch a video or two showing a quick track way to do an evaluation including the easiest approach to take, benchmark tools to use, and step-by-step instructions on how to go about it.  

I asked for assistance and was sent information on some tools to use but I struggled with understanding the best way to use them. Having a live person suggest the best, most meaningful way to go about the evaluation based on my individual situation, would have been helpful too. 

For how long have I used the solution?

I've used the solution for three months.

What do I think about the stability of the solution?

The stability is rock solid. There is no downtime so far and I have no performance issues.

What do I think about the scalability of the solution?

The scalability seems solid. You could add nodes if needed.

How are customer service and support?

Support is fantastic. It is quick, responsive, knowledgeable, and professional. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a NetApp SAN. We switched as our storage was downsized by about half due to moving systems to the cloud and the SAN was EOL.

How was the initial setup?

The initial setup was straightforward. A couple of hours on a remote support session with an engineer and we were up and running.

What about the implementation team?

The solution was implemented in-house.

What was our ROI?

I'm not sure how to quantify ROI.

What's my experience with pricing, setup cost, and licensing?

The setup cost was included with the price - so that was great! Buy from them directly rather than going through a reseller and you get 20% off.

Which other solutions did I evaluate?

We evaluated NetApp, Dell, SAN, and NAS solutions. All were way too costly.

What other advice do I have?

Sales and support have been great to work with and the solution is solid without breaking the bank.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free StarWind Virtual SAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free StarWind Virtual SAN Report and get advice and tips from experienced pros sharing their opinions.