StarWind Virtual SAN Reviews

HCI was set up to host our ERP web apps, domain controller, and phone system.  We are using this in production, staging, and development with around 40 virtual machines. We are using Linux and Windows with VMware as the ESXi host. 

Our main use of StarWind HCI is creating a super-smooth virtualized server setup. It blends tech magic, merging storage, networking, and more into one. We were always running into the issues of needing to add more storage and having to pull down our servers, notify customers of the downtime, etc., however, not anymore.

The solution offers failover protection and the ability to expand storage and nodes with no downtime.  Our customers who use our web apps benefit from nearly zero downtime due to hardware failure, hardware replacement, or upgrades. 

Now we are looking at replicating a similar cluster setup for our firewall, switches, and ISP so we can get nearly 0.00% downtime which I know is not possible, however, with the new HCI setup, it is possible to at least almost get there. 

Their support is by far the best enterprise-level support I have come across.

The failover protection and the ability to expand storage and nodes with no downtime are by far the best physical features we have benefited from. Once we requested help from sales, it was a very easy decision compared to VMware where you get lost among the mess of products and low-trained phone techs.

Their web UI is very basic and that is how it should be. The magic is what their HCI setup does behind the scenes for redundancy and the ability to expand storage without ever having to go offline since another node picks up the storage.

Our company was hoping for deduplication and encryption across HCI. That is currently not supported. They used to have it and was removed. Hopefully, both of these features will be coming in upcoming releases.  

A built-in DR that can be stretched with high latency would be very helpful as well. We were able to purchase VMware 8 for our hosts. It would be nice if they developed their own ESXi OS to compete with VMware as the other options out there are not great. VMware does what it needs, however, their support is not great.

I've been using the solution for one week.

We've had no downtime so far.

You can scale as much as your company will need.

Technical support is good. Somebody is always available 24/7.

Positive

I did not use a different solution.

The initial setup was very straightforward.

We used StarWind in-house support as they do most of the setup before they send it to you.

We've witnessed downtime within two years.

I'd advise new users to have sales walk them through all the options and also ask them about purchasing the hardware for you.

I previously evaluated VMware.

We are an SMB IT consulting company with an infrastructure department. 

Before 2019, we had been deploying HP StoreVirtual VSA in order to deliver a typical 2-node hyper-converged cluster. Since the publishing of EOL/EOS for HP StoreVirtual we had been looking for a suitable replacement. 

We looked at and deployed various solutions - from StorMagic, Open-E, NetApp, and EMC. StarWind was the easiest to deploy. It was very inexpensive, offered the best support, and was hardware agnostic. After several deployments, this has been the best 2-node hyper-converged solution accepted by all engineers on my team.

StarWind Virtual SAN has given us the ability to bring a stable and functional 3rd party 2-node hyper-converged solution to our SMB clients. 

The typical roadblock with SMBs is the cost. It is very difficult to convince an SMB of the value of redundancy, highly-available hardware configurations, up-time, and quality vendor support until an emergency happens and solutions are needed ASAP. 

With StarWind, we are able to present best practices to SMBs and since the price point is attractive, we can more efficiently convince SMB clients to make the investment in best practices before a disaster happens.

The top-notch support before, during, and after deployments are better than any other vendor I have come across. There is very little wait and very little pain to get an engineer who is very knowledgeable about this product to assist us.

The fact that it is hardware agnostic gives us the capability to customize the solution according to the client's needs and budget.

We are in the middle of converting our own infrastructure to StarWind Virtual SAN since we are so satisfied with the ease and function of the environments where this product is deployed.

The only way I can see this product needing improvement is the consultation level of the StarWind sales and engineers. For example, the method of management of the StarWind environments that have been deployed has been a downloaded management console program. This downloaded program which needs to be installed on the network of the environment was the suggestion of the deployment engineers. 

I would like to see more consultation on a web UI management console.

Our first deployment was in 2019.

No deployments have ended badly. All are still running without issues. It is very stable.

The solution is hardware agnostic. Storage can be added if licensing is increased. It offers above-average scalability. 

Customer service is the best part of this product. The customer service and support I have received are unmatched by any other vendor.

Positive

We used HP StoreVirtual. The switch was needed as it came to its end-of-life and end-of-support.

The initial setup is very straightforward. Anything complex is done by the StarWind personnel.

Our implementation was a hybrid of vendor-team and in-house. The vendor team has a very high level of expertise.

The ROI is for our clients. There is less downtime, less troubleshooting, fewer issues, and fast speeds. 

The setup is simple and the cost is attractive.

We also evaluated Open-E, StorMagic, NetAPP, and EMC.

I'd advise users to initiate lots of communication with their support staff. Their responses are quick and sufficient.

I am using it to replace an end-of-life NetApp SAN after moving about half of our storage to the cloud. It is reducing the cost when it comes time to replace existing on-site storage (this was part of the cost justification of moving systems to the cloud but quotes provided by several vendors and consultants for replacement systems were actually more than what we paid for the EOL system six years ago). I was greatly relieved that I was able to deliver on my promise to reduce storage costs by half with StarWind vSAN.

We were able to reduce our on-site storage costs by roughly half what we paid for the previous NetApp SAN six years ago (with no noticeable loss of performance or loss of High Availability). This allowed us to help cost justify the investment we had already made in cloud and Software as a Service (SaaS) offerings with existing vendors without breaking the bank when it came time to replace our end-of-life NetApp SAN. Since only two VMWare ESXi host servers are required, it's allowing us to use local storage; we should also be able to replace the system again the next go around for a similar cost. 

The product only requires two VMWare ESXi host servers versus three host servers for VMware's comparable solution.  

We have detected zero loss of performance and we still have High Availability in place. vSAN has run smoothly with zero issues whatsoever so far.  

It's easy to administer.  

Support has been great with knowledgeable, helpful, and professional engineers responding quickly.  

I had initial concerns there might be a language barrier yet have had zero issues in this area. Communication has been great with both sales and service before and after the sale.

I struggled when bit figuring out how to go about doing the evaluation. It would have been helpful to have been able to watch a video or two showing a quick track way to do an evaluation including the easiest approach to take, benchmark tools to use, and step-by-step instructions on how to go about it.  

I asked for assistance and was sent information on some tools to use but I struggled with understanding the best way to use them. Having a live person suggest the best, most meaningful way to go about the evaluation based on my individual situation, would have been helpful too. 

I've used the solution for three months.

The stability is rock solid. There is no downtime so far and I have no performance issues.

The scalability seems solid. You could add nodes if needed.

Support is fantastic. It is quick, responsive, knowledgeable, and professional. 

Positive

We have a NetApp SAN. We switched as our storage was downsized by about half due to moving systems to the cloud and the SAN was EOL.

The initial setup was straightforward. A couple of hours on a remote support session with an engineer and we were up and running.

The solution was implemented in-house.

I'm not sure how to quantify ROI.

The setup cost was included with the price - so that was great! Buy from them directly rather than going through a reseller and you get 20% off.

We evaluated NetApp, Dell, SAN, and NAS solutions. All were way too costly.

Sales and support have been great to work with and the solution is solid without breaking the bank.

The primary use case we had was covering with StarWind vSAN was to provide customers with a redundant solution that was able to guarantee flexibility. In terms of physical storage, we can aggregate in order to provide a redundant, replicated solution. At the same time, we were looking to keep the total cost of ownership as low as possible as the customer may have multiple venues to cover with the same schema of the system. 

With StarWind vSAN we were able to set a simple 2-node cluster leveraging the internal disks to create a replicated vSAN - eliminating any SPOF at a reasonable price.

StarWind, compared to other competitors in the market and in the same range of price, allows us to design system plans with the resilience of enterprise-grade storage, however, we are able to use smaller storage even at the consumer level. This makes us more competitive as the total price of the offered solution was comparable to a usual non-HA system yet with all the resilience features that StarWind is bringing with its product. This combination of low price with enterprise-grade HA features is key in the market.

There are tons of valuable features that StarWind vSAN brings to the table. It is very difficult to choose one to be raised as a role model.

The unique capability to create a vSAN on a 2-node cluster while all the other competitors will require users to have at least an external witness to set the Virtual SAN.

The service team is very collaborative and skilled and followed us from the implementation to the go-live of the system constantly.

The license price is one of the cheapest in the market.

The price is the key aspect (yet not at the expense of reliability and stability). It is not so easy to find an aspect where StarWind can improve their offering or any additional feature they can include for the price they ask. 

I know that StarWind can scale out easily, however, I wasn't in the position to test that. I would like an automated installation/configuration despite the fact that their service is very collaborative, a customer should be able to deploy the solution by themselves. 

I've used the solution for more than one year.

Unfortunately, I wasn't able to test the scalability aspect.

As it was driven by StarWind reps, it was running very smoothly.

There's nothing to finger point on the StarWind team. They were great.

We also evaluated StorMagic, VMware vSAN, and Datacore.

We use the solution to create a highly available server cluster. 

I currently have two physical servers running 25 virtual machines in a highly available cluster. StarWind Virtual SAN enables this without any extra hardware and any kind of hardware vendor locking. 

We use the vSAN product to run a production cluster but also a secondary cluster that houses low-level and testing servers. StarWind vSAN is used to cluster everything together into a solid hyper-converged structure that requires less hardware, less energy, and far less maintenance.

I have been able to do more with less hardware. StarWind vSAN allows us to create a hyper-converged server cluster on a friendly budget without being locked into a specific hardware vendor. 

The product, server, and support are top tier. Their proactive support is on top of every little anomaly in the vSAN. The product is fairly simple to get running and operates with little overhead. 

It makes setting up a high available environment easy and very manageable. Everyone from sales to support are very engaged and proud of the product.

The most valuable aspects are the support and the high availability.

They offer top-tier support. The support staff is knowledgeable and very willing to help. The proactive support option is unlike any support I've ever dealt with. If anything gets out of sorts, the team is on top of it with an email.

Achieving a highly available environment can be hard to execute and lead to a hardware vendor lockin. StarWind is hardware agnostic and supports as few as two hosts to create a fully functional, hyper-converged, highly available server cluster at a fraction of the cost of other vendors.

A good area of improvement would be at the level at which StarWind vSAN is managed. Currently, the StarWind management console is a bit clunky to navigate and isn't the most user intuitive interface. It gets the job done, however, following guides and documentation is highly advised to make sure things are being set up correctly. 

Another area of improvement would be the ability to manage your entire setup using StarWind software. Hyper-V, for example, still needs to be managed using a manager and failover cluster. Combining these into the StarWind product would be a game changer.

I've used the solution for five years.

The solution is very stable. It's been running for five years with nearly no problems in the software itself.

You can start with just two nodes and scale from there. It's very helpful.

The technical support is A+.

Positive

We did not use a different solution previously.

The initial setup is straightforward. The support helps with the initial setup. I had to rebuild a cluster once and support also assisted with that process.

We handled the setup in-house with the manufacturer.

The product offers a very straightforward cost model versus its competitors.

We did also evaluate VMware, Nutanix, and Scale.

Started with a trial and then moved to the paid version. I have a 3 node cluster, (20) 1TB spinning drives, RAID 0, (3) 800 GB SSD drives, RAID 5 and 18GB RAM cache per node. Using 10G Infiniband for the iSCSI & SYNC network loops. This is to support local disks of VMware Horizon View full clone desktops.

• Very fast (replaced EMC SAN). Ultra reliable. I had many, many problems with one of the hosts (ended up being a motherboard) and I never lost a thing. Once you get used to it, it is fairly easy to manage, and the tech support is stellar.

• I would love to give it more RAM. Even marginal increases in RAM yield dramatic results. No more boot storms.

• Because of the way VMware has shuffled license "classes" over the years we got ripped off not getting the native VMware vSAN. It seems that maybe for our use case StarWind VSAN is even better and compared to re-negotiating VMware licenses cheaper.

Performance, reliability, I love the management console (once I got used to it). It works and it works well. Maybe not exactly a feature but tech support is beyond great. It is fantastic. The techs are supportive, understanding and really care about your implementation. I feel they really want to see you succeed. I'm so pleased with the tech support that I consider it better than any feature.

• The documentation is sub-par. The pre-sales documentation and information is sub-par.
• StarWind is not cheap. It is not hard to set up but not a cakewalk either. Having tech support set you up is certainly a good value. I would say the performance cost ratio is great, if not fantastic. Be sure to plan well and ask lots of questions.

• Next release needs to include complete documentation. Even if it's download only or even optional.

As I mentioned earlier in my review - one of my nodes had a sick motherboard. it would reboot for no good reason and the most inopportune times. With StarWind HA enabled it wouldn't miss a beat. VM's vMotioned across, storage was stable and when the host came back everything was always OK. Not the ideal way to test stability but it passed the test nonetheless.

I am planning on adding another node to the cluster in the coming weeks. It will be compute only and we will be adding (2) Infiniband switches to support that additional host. Note: only need a switch on the iSCSI side. The sync side will not be involved.

Seems that 2 node to 3 node is relatively easy. And 3 nodes or less and you don't need a 10G switch for your fabric. Gives you some options. Beyond that I'm not real sure.

Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo poo hits the fan they will back you up and get you going quickly.  I did have issues with quotations from customer support. But we worked it out in the end.  

We used a conventional hardware SAN. EMC VNXe. It was end of life and I even tried replacing it - EMC could not make it work right. It kept dropping connections. I kept running the old VNXe and discovered StarWind VSAN. Glad I did.

It was complex and had many steps and procedures but if you don't start with the FREE version they walk you through each step and procedure. I did it the hard way of course. 

I am the team. I did it in house. Then when we moved over to the paid version tech support helped me correct anything that was missing or wrong. 

I don't know.

Be very clear in what you want. I was misquoted what I needed and ended up having to go back to the boss two times. And was running crippled while doing that. It was not pretty. Make sure they know what you have and what you want. Especially sizes. --This really only applies if you do the FREE method first.  

I thought about another SAN but just didn't want to go down that road. The cost to upgrade my VMware licenses to get vSAN from them just didn't seem worth it. 

I think StarWind is a serious contendender. Especially if you don't have the right VMware licenses. But even then - I'm running a 3 node cluster and don't need a separate "witness" box. If you're an SMB and doing VMware you need to consider StarWind as your SAN solution. 

We needed a redundant solution that would be able to switch automatically to the backup side if necessary. 

Once StarWind was installed and configured the failover becomes automatic. 

However, it is also easy to do it on the fly manually (even during production hours). This allows you to almost completely eliminate maintenance windows as you can put all of the VMs on one appliance and run maintenance on the remaining appliance. This saves time and money not having to have someone come in off-hours to do said tasks.

It is so easy now to create VMs that have failover if one of the StarWind appliances fails. This nearly 100% uptime has allowed our organization to pretty much eliminate downtime during production hours. In fact, since we deployed StarWind we have had zero downtime during production hours. This peace of mind is priceless.  

We now have automatic failover thanks to StarWind Virtual SAN, on-prem backups, and cloud backups. This has also improved our DR strategy allowing us to recover more easily.

The failover redundancy is why we bought this product and it has never let us down. 

The ease of adding SSDs or memory is a valuable feature too.  

However, the most valuable part of this whole process has been the support.  They are available 24/7. If they notice something wrong, I will get an email, even if it is in the middle of the night or on a weekend or holiday.  

The SLA is about four hours, however, I can't remember a time when it took longer than 30 minutes to get a response. Scheduling them for maintenance or configuration issues is also a breeze.

Scaling the product is fairly easy except for the computing aspect. It would entail another appliance. While not a show stopper, it isn't as easy as dropping in a few extra SSDs.  

When planning to purchase and deploy a StarWind system they monitor your resources for a week and build your StarWind appliance accordingly. It would be smart for the end user to really take into account the anticipated company growth and add on more computing initially. That would be a more streamlined approach.

We have had StarWind for a little over two years now.

The solution is incredibly stable.

The compute part of it should be more easily scalable.  

Customer service and support is the strongest part of this company. I have zero issues with them and wish other vendors would use them as a model.

Positive

We did not use any other solution. StarWind was our first.

The initial setup was fairly complex, however, StarWind support walked us through every step and made it a breeze.

We used StarWind support for setup with one IT person in-house. 

Since installing StarWind, we have not had any downtime. The ROI from not having even one downtime event is immeasurable. 

StarWind is by far going to be your best value for money.

We evaluated Dell and Nutanix.

We had several aging servers that needed to be replaced, including a server from 2008 and one that was an old Microsoft Small Business Server from 2011. 

When we ended up needing to replace everything when they had all reached end of life, we had some hard choices to make. We could have replaced all of those old bulky servers with a new pile of power-hungry and massive machines, or replace them all and virtualize everything and put them on two single-unit rack-mounted servers. We ended up going with StarWind Virtual SAN, and have never looked back.

Want to talk about speed, performance, and reliability? We literally went from having four or five very large and powerful boxes to the two sister servers that were provided by StarWind, and we set them up to have much better performance. Even more importantly, we found support that is world-class. I have never worked with such an impressive and well-balanced crew as the techs that I have had the pleasure of working with over these years. They are absolutely mind-blowing in every aspect that I've had them help me out with, from preinstallation to rollout to maintenance. 

We are running Hyper-V on twin servers in failover, and being able to manage servers from anywhere I need to, virtually, has been a game changer. 

The most valuable feature has been their support and willingness to help me with issues that, frankly, were not their responsibility. Every time I've called or emailed them, they have jumped in anyway and helped me find success in figuring out the issues I was having. They even kept the ticket open until I asked them to close it, which is nice.

Every solution has plusses and minuses, and for someone like me, who has very little experience spending my time in CLI, I appreciate a good GUI. This is the one place I would love to see the experience of StarWind improved. I wish there were more of an explanation or set of instructions that could point me in the right direction when I wanted to increase the size of one of our VMs. I did end up being able to shut the machine down and increase the size of its virtual HDD, however, in the end, I missed the mark and allocated too much space - and in a production environment, that space comes at a premium. I'd love to see more clarification for us folks who are smart enough to do some damage yet not smart enough to use CLI. 

We have had our StarWind Virtual SAN for almost five years now.

Our StarWind Servers have only ever "gone down" when I have been applying an update to the server's software. They have been rock solid and have better than six nines on their stability.

So far, we've been able to add storage and new servers year after year and have never run into an issue.  

Their customer service and support have been world-class. There is no other company I've ever worked with that had the level of support and dedication that I've been able to experience with StarWind.

Positive

We did not have a "solution" like this before. We previously had a hodgepodge of parts, servers, and service providers, which is nothing compared to what we have now.

The setup was amazing. The hardware arrived, we plugged it in, and StarWind connected to them and was off to the races getting our servers converted and up and running within a week. I've never seen anything similar since then.

We used a combination of in-house IT/IS and StarWind support to get these set up and running. In the end, we were all happy with the speed and technical expertise that went into our setup and the dedicated technicians who stuck with us throughout the entire setup and implementation.

The ROI is impossible to know. That said, in terms of reliability and performance, it has paid for itself within the first two years of ownership in electrical costs. They have, in the five years we've had them, paid for themselves in that aspect of cost alone. There is not even a comparison in terms of cost per watt and performance that we have observed.

The solution has given us the best results that I have ever seen in any environment.

We did eliminate several other solutions. That said, it has been too long to remember which ones. I remember worrying that StarWind's performance was going to be one of those too-good-to-be-true situations. It wasn't. The hype lived up to the performance and reliability.

If you are on the fence about them, jump off and land on their side where you never have to look back.