StarWind HyperConverged Appliance Reviews

Our company is using StarWind HCA as the main solution for hosting all of our VMs. This includes productions and dev virtual machines.

We have about 30 Microsoft and Linux virtual machines that we are running on Hyper-V on the StarWind HCA.

Our HCA runs on two Dell PowerEdge hosts with 2 x 10G each running the StarWind VSAN software. It is an all-flash solution and there is plenty of power left in the system for more virtual machines.

Each host's specs are more than enough so that we can run everything on one.

We took our first step into Hyperconverged with Starwind. For us, it means that we can run our DC with less hardware. 

Our setup came with pre-configured software and hardware in a single system for simplified management. With StarWind's converged infrastructure, we don't need to think of any massive support contracts like the other vendors on the HCA market.

As we already were mainly using Dell servers, their hardware (Dell PowerEdge) fits nicely into our data center. Since we are using all-flash, it will last longer.

The simplicity and ease of managing the system are very valuable aspects of the solution.

The support has been very helpful.

We are not using any storage switch to our HCA solution so that holds the price down. That also limits other problems that a storage switch could cause. This reduces the complexity of the system as a whole and drives down the cost.

StarWind hardware is also easy to manage and monitor, saving time for my engineers and reporting any problems directly to Star Wind. 

The most valuable aspect of StarWind is the all-in-one solution that they provide.

We didn't know that there was a web management interface as a free option. Once I found it on the Starwinds homepage, they helped me to install it.

The web-managed interface (a separate VM) could be better. In the version we are now using it looks like there are functions that don't really work. It could be a local problem. We will upgrade both the HA and the managed VM very soon.

We would like to see a more complete web admin management tool where you can manage everything from the HCA to the VMs.

We've used the solution for around nine years in different setups.

Technical support is very helpful and they call back if I miss them to follow up on any open cases.

We looked into all the large vendors such as Dell, HP, et cetera.

We use the StarWind HCA as the main solution for hosting all of our core VMs. 

We have about 20 Microsoft and Linux VMs that we are running on Hyper-V on the StarWind HCA. 

Our HCA is made up of two Dell servers running the StarWind VSAN software. The VMs that we have are mainly made up of general-purpose servers with a few other custom-use servers thrown in. 

We also use the HCA to host both of our domain controllers, although we don't have them in the cluster, they are still on the appliance. 

Having high availability has definitely improved the reliability of our infrastructure and made server maintenance much easier, which is a significant improvement for the organization. 

The low cost of this solution has also made a big difference in our budget, which has been very helpful. 

The reliability of the VSAN software has also been a big improvement in our infrastructure. 

The quality of support from StarWind has probably been the biggest improvement though as we went from having a relatively low level of support with our previous solution to having a truly top-tier support team at our disposal.

High availability with only two nodes has really been enormously valuable to us. Our infrastructure is relatively small and we really didn't need more than two nodes, however, for many reasons, we really needed to have high availability. Being able to accomplish that without extra hardware was huge. 

The ability to use whatever hypervisor that we wanted has also been very valuable to us. We were able to switch over to Hyper-V from VMWare and save on the licensing costs that we previously had with VMWare.

I really don't say this very much, however, I actually don't have many issues with this product. However, if I had to think of something, some people might not like the fact that a lot of the engineers tend to have relatively thick eastern European accents, and that might be an issue for some folks. 

If I had to pick something to add to the product, it would be nice if you could have more than one user account on their command center VM. It's not really a big deal, however, that would be a good addition.

I've used the solution for about six months.

It is extremely stable. I haven't had any issues at all. It's one of my favorite things about this solution.

It is extremely scalable.

Their customer service and support are top-notch. 

Positive

Our previous solution was very old and not really a good comparison. 

We switched due to the fact that the hardware needed to be refreshed and we needed high availability.

The initial setup was extremely easy and their support team was assisting through the whole process.

It was implemented through their support team and their level of expertise was extremely high.

We've seen an ROI of 100% to 150%

The setup cost and support contract was significantly cheaper with StarWind than with any of the other options that I evaluated.

We considered just buying new server hardware and staying with VMware. We also evaluated Scale and Nutanix.

I really can't recommend them enough. 

Their VSAN software is excellent. The ability to get a highly available setup with just two nodes is fantastic. Their support is top-notch, and from a cost perspective, they blew everybody else out of the water. Give them a call; you won't be sorry!

We were looking to replace aging hardware in our environment. We had the classic two physical hosts with a SAN set up with VMware as our hypervisor. We actually had two SANs since we needed more space.  

The SANs were not redundant. They were se tup as a pool. We wanted to simplify this setup and also reduce the single point of failure. Being a SMB, we have a small office and rack space is at a premium. We could not fit more than a few more servers on our rack without purchasing a new rack and finding a spot for it.

StarWind, with all SSDs and directly attached servers, gave us far superior performance than our previous setup. We can now have vMotion VMs in a matter of seconds rather than minutes. 

Although we haven't removed the previous equipment yet, I'm looking forward to removing all the cables running through all the switches. Also, having all the extra space on the rack is going to be nice. This will substantially reduce the amount of noise in the datacenter. 

Having this all backed up by pro-active support gives us good peace of mind.

The solution is plug and play. I was very happy that everything was delivered all tested and setup ready to go. I simply racked the servers, plugged them in and called for setup. It's so simple.

The simple two 1U server setup with all flash disks connected together with an ultrafast redundant Mellanox nics is great. It has saved us space and increased performance. It also reduced the noise pollution and energy costs.

The proactive support is a very valuable feature. I have not yet had to use support for anything major, however, I have asked a few questions and there is always a prompt reply.

Maybe they could have a support portal that you can have direct access to a current support representative. 

During setup we had a bit of a tricky situation that had to do with switching. The StarWind engineer recognized the possible problem with migration before it happened.  

During test migration when things went down it would have been nice to be able to reach out directly rather then send an email to support and wait for a reply.  It was not a long wait, however, it can feel like forever when in a tough situation.

We've used the solution for six months.

We have two Supermicro servers in a failover cluster, connected via a 25GB card for faster replication and virtual nic runs through 10GB interface. The disks are hybrid standard HDD and SSD for better performance. The Starwind solution auto replicated the servers and monitors if there are any issues. 

Both are running Hyper-V on Windows Server Datacentre 2019. Each server runs about 13 virtual servers and can run all virtual servers with room to spare. 

We also have an older Dell Starwind setup running Windows Server 2016. These just run standard HDD so are much slower than the Supermicro servers. 

StarWind HyperConverged Appliance has made the servers redundant, reducing downtime from just having a single standalone server with a much lower hardware cost than having an extra storage device which then reduces the redundancy unless purchasing much more hardware that increases the cost significantly. 

The added speed of using standard HDD and SSD meant we could increase what services are stored on the servers without having to have additional servers. 

Also, the servers' support reduces downtime when things go wrong. The support team has always ensured we are back up and running in a short amount of time.

It offers a simple setup. The servers come pre-configured and only require a small amount of setup. The support team is on hand to complete your installation and ensure everything is running smoothly.  

Remote support ensures someone is watching the servers, letting you know if a VM has lost connection or either host has had any issues so you can check the servers and work with StarWind to get the servers back up and running again smoothly. 

Easily expandable CSVs take only a few minutes to get increased.

The control center needs email notifications so any self-monitoring is easier. The control center looks really good and looks like it could be very valuable. However, at the moment, not having email notifications makes it less worth it.

Easier CSV creation would be ideal so there are fewer steps and a check so that if you have created one, it can check all settings within the StarWind software and the ISCSI are set up. 

We'd like an easier setup for Windows updates on the Hyper-V servers so you don't have to use a script to ensure auto-updating is done. 

I've used the solution for three years.

So far, we have had no problems with stability.

The scalability is good.

Support is always very helpful and willing to help.

Positive

The setup is fairly straightforward and issues were sorted quickly.

We implemented the solution in-house.

If you have a preferred hardware vendor, then wait for it to become available if out of stock. 

We did not evaluate other solutions.

The product is used to host windows virtual machines. We have various workloads hosted on this environment, from file servers, AD, DNS servers, and IIS servers to SQL databases. We run dozens of production virtual machines on this solution, and use Veeam Backup to backup all the workloads on it. 

It's a Microsoft Failover Cluster with StarWind storage added as CSV disks. The solutions can be managed via the Hyper-V console, Failover Manager or StarWind console. On the physical side, we have 10GB switches for the management, live migration and cluster communication and physically separate 10GB switches for the storage communication. Storage communication happens over the iSCSI protocol.

It has improved our performance and the support/time required to manage and maintain the HCI solution. It's an all-flash storage subsystem which provides really good disk read/write I/O and law latency. 

With proactive support, StarWind deploys and configures the solution for you. They also help you to migrate any workloads/VMs from the existing solution that StarWind is replacement for. 

They do proactive monitoring so if they see any issues like disk being in predictive failure or some lag/error on the solution they will reach out to you/call you proactively and will fix the issue for you.

It's very easy to deploy and manage. 

I like the idea that the storage is virtualized and that StarWind is a software company with a product that can be installed on any hardware you want/prefer. It will work with any networking equipment you have. 

Their proactive support is great and just offloads the whole management of the hardware/software of the HCI for you. The updates to the new versions are very easy and straightforward. Best of all, it's done by StarWind support engineers so you don't have to worry about it.

The monitoring and reporting console can be improved in the sense that it can have more information on it. 

Granted, StarWind takes care of the monitoring/maintenance. However, as an end-user, it would be nice if, when you login to their console, you could be able to see information about the underlying hardware and how the cluster is performing. 

It would be nice if they created hardware integration packages for various hardware OEMs such as Dell, HPE, Lenovo, etc., so you can manage the hardware via the StarWind console and be able to run firmware updates.

I've used the solution for more than four years.

The solutions is very stable. StarWind have proactive monitoring so if they see any issues they will call you and will work on the resolution.

Solution is very scalable. Its easy to add more nodes and StarWind support will usually pre-configure and add them to the cluster.

StarWind support is excellent. They are very knowledgeable and thorough. 

Positive

We used a Microsoft Failover Cluster created on Dell servers and using Software Defined Storage (Open-E).  The storage communication was via iSCSI on 10GB network switches and the cluster, live migration and cluster communication was on a different VLAN. 

Its was very easy and straightforward. StarWind will ask you information about your switches, uplinks, IP addresses, domain name etc so they can configure the solution

It was via the StarWind team.

18-24 months

The setup is done from StarWind. It's easy and fast and therefore there is nothing to worry about there. You just need to provide them with some information such as IP addresses, subnet, DNS server, AD name, etc. 

On the cost side, StarWind is a really cost-effective solution. It costs a fraction of what the big name HCI solutions cost yet provides similar performance and capability. 

On the licensing side, generally, the customer provides the licenses for the workloads that are running on the HCI solution. 

We have evaluated other HCI solutions and Storage vendors such as Nimble Storage, Scale Computing, StorMangic, Dell EMC VRTX etc.

It's a great solution. You can set it up and forget it and is the kind of HCI where all the management and maintenance is done by StarWind support so you don't really have to do too much on a day-to-day basis. 

We went with StarWind HCA primarily for Hyper-V Clustering. 

We were having hardware issues that lead to downtime on our single server environment. 

We aren't "huge," so IT budgeting is tight. However, every dime spent on our HCA has been 100% worth it. 

Since implementation, we've had nearly no downtime. No downtime has been thanks to the HCA itself. I'll definitely go with StarWind when we're ready for a hardware refresh. It's a no-brainer. The prices are obviously more than we had been used to in the past. However, it's been worth the investment.

Uptime alone has been substantially increased. 

Repair efforts have been reduced to nearly nothing. 

Monitoring is provided free of cost to StarWind, which also reduced expenses.

In instances where we had issues outside of the HCA, StarWind support has gone above and beyond to help us diagnose Windows issues. 

I've been in IT for 15 years now, and you kind of expect to have to "work on things" as part of your job description. That said, we're 3 years in, and I have yet to "need" to work on anything with the hardware or software. It just works.

Support is the highest on my list in terms of great aspects. You simply cannot have issues, as they're on top of monitoring and resolution. 

Uptime is the second-best aspect of the product. The software solution is so solid, you don't really have issues; however, when you do, support is there to jump in and help you fix it. 

Honestly, with those two items, there's no reason to "not" use them. In my experience, you want your solutions to work, and when they don't, to get them fixed fast. It's a combo that StarWind has perfected and is the reason I don't even want to look anywhere else for other solutions.

I'd like a better UI and some limitations on "breaking it." Best practices ask you not to reboot both servers simultaneously, as it breaks the "heartbeat" between the servers. I didn't know that during my first week having it, and sure enough, I had some issues. Maybe there could be some notifications like "are you sure you want to reboot" or whatnot to prevent issues like the one I experienced. 

StarWind did release a VM that had some integration into the Windows cluster side of things. However, I found it easier to just use the Windows tools. Maybe if it was more robust, I'd use it. That's not the case at this point in time.

I've been using the solution since 2019.

We do not need to scale. Still, you can scale to more than 3+ servers in the StarWinds solution.

Support is the best thing about StarWind. I can't praise them enough. The initial setup and purchase are a single point in time and support is ongoing. You need an amazing support team to have an amazing product. And StarWind is an amazing product.

Positive

We did not switch from something else. The adoption of this product was just a massive upgrade for our company.

The setup was easy. The hardware came pre-configured, and support did the rest of the network-specific setup after we had the hardware installed. It was the best experience I've had with a vendor.

StarWind support only employs experts. I have yet to deal with anyone on their support team that didn't know the product inside and out. It's really refreshing compared to other vendors I have to deal with.

We produce 15-20 full kitchens a day. The ROI was almost instant when you consider we had been down two days the month before.

Pricing was a bit high. That said, it was on par with other solutions we looked into. It's worth it alone for the support.

StarWind had me sold. I was looking at doing a SAN with two Hyper-V's, however, why buy additional hardware when it can be done more simply with the same results.

We utilize StarWind HCI appliances for our virtualization infrastructure. 

We needed the ability to deploy application workloads quickly while also maintaining High-Availability and Fault tolerance. We oversee several remote locations and maintain a virtual footprint at each location. We are an agile company, and having the ability to deploy a virtual workload from any of these locations was needed. We also needed to ensure the workloads were backed up and highly available in the event of a host outage.  

Before StarWind, our virtualization infrastructure was combined with several different vendor offerings. This created unnecessary complexity and administrative overhead trying to support and maintain.  

We also had equipment going end-of-life, which created challenges and required 3rd party vendor warranties to keep running. Managing all the different hardware and software made troubleshooting very difficult for our team.

StarWind appliances eliminated multi-vendor complexity and drastically simplified our virtualization landscape.  

Some of the features that have brought the greatest value have been the unified architecture, reliable support, and host monitoring. Not only do we have a unified platform that is simple to use, yet their level of support has been exceptional.  

The support staff was knowledgeable and helpful from sales to deployment and migrating our workloads. An added bonus was their monitoring service.  Anytime we have an outage or an issue with our StarWind appliances, we receive an alert from StarWind support. They also monitor for updates that our hosts and software need.  

At times there has been a language barrier when communicating issues. That said, there was nothing that couldn't be worked through. This made it tough when trying to understand or explain some of the issues we were encountering.  

The user interface for the StarWind product could sometimes be tough to navigate and understand. However, that was not a deal breaker. We would like to see that simplified in the future.  

Another feature we would love to see is a dashboard that gives a comprehensive view of our entire StarWind infrastructure along with metrics on how everything is running.    

Our organization has been using Starwind appliances for the last three years.

StarWind is very resilient and built off of quality vendor hardware. Their software works well and rarely has issues.

Our experience has been positive when adding additional StarWind appliances to scale out when additional compute resources have been needed. Support is easy to get a hold of if there are any questions when scaling their appliances with additional resources or adding to a new environment.

Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we would need for current and future computing needs. 

Their support has been very helpful when dealing with any issue and their response time was quick. Their monitoring service is also very beneficial for us and allows us to focus on other IT initiatives.  

Positive

We used a virtual solution that was pieced together with different vendor hardware. We switched due to the fact that StarWind offered a converged virtualization platform that eliminated the complexity of dealing with different vendor components.

The initial setup was very straightforward. StarWind offered plenty of documentation on their product to give us an idea of what would be needed to integrate their appliances into our environment. 

We ran into issues when migrating virtual workloads from older hardware over to the new appliances, however, their support staff helped us manage that complexity.

We implemented the solution using an in-house team.  

Our ROI has been huge, considering we were able to simplify our reliance on several different vendor offerings for our virtual environment, including software-hardware warranties and licensing fees.  

StarWind was very straightforward with their costs, including setup, which was free. The only thing to watch out for is licensing costs for your chosen hypervisor or backup vendor such as Veeam.  

We evaluated offerings from VMware, however, the licensing costs were too high.

StarWind is a great solution for SMBs and offers a hyper-converged solution that is well supported and easy to deploy in your environment.  

I'm the sole IT guy at a construction company of about 50 employees. StarWind HCA hosts all of our IT infrastructure other than the building's security and the phones. 

In total, we are running six Windows Server VMs (one DC directly on each of the nodes and four in the HA cluster). 

We have one of their hybrid systems (mix of SSD and HDDs) and I have all of the Windows server OS installs and databases on the SSDs with simple file storage on the HDDs. Since we self-host most things this is the backbone of our IT infrastructure.

When I joined the company, they were running everything off a single bare-metal server. The downtime was common, there were rampant issues, and backups were simple file copies on a schedule (no configuration backups).

As a jack-of-all-trades IT guy I knew that virtualization would be a massive boon in many aspects, but was intimidated at the prospect of building out a whole system from scratch myself.

StarWind's HCA proved to be an ideal solution. Support held my hand through the setup and configuration of the hypervisors and allowed me to easily migrate the company's ancient bare-metal server to a proper virtualized HA setup.

Downtime is almost non-existent now. Services are compartmentalized to different VMs and backups are full of images that could be spun up on the cloud in a pinch. 

The customer service has been the most valuable feature of the product to me. From the initial purchasing process to the initial setup and configuration to installing routine firmware updates years later. I've been consistently impressed with the quality of the support. It's easy to get a live person on short notice, and the reps always seem to know what they're doing.

Their software is also pretty user-friendly. After having support hold my hand a few times, I feel like I can almost completely manage everything myself. Still nice to know they're there to help, though.

So far, I haven't had any major complaints. If I had to think of some minor nitpicks, they would be:

1) Scalability. I'm not sure what I will do if we start running out of space. Presumably, we'll just have to buy a whole new HCA with more storage and move everything over. I'd recommend buying way more storage than you need to future-proof.

2) The StarWind Command Center web portal could use some work. It looks nice, however, I find it slow and clunky compared to just remoting onto the nodes and working in the OS. 

I've used the solution for three years.

The stability is rock solid. We haven't had any downtime due to hardware/software issues.

The scalability is not ideal. That said, what physical on-prem solution is? No matter what product you choose you're going to have estimate your storage in advance and hope it lasts a good long while. If scalability is king, then a cloud solution is probably best.

Support has been top-notch. Responses have always been same-day and they always seem to know what they're doing. 

Positive

The initial setup was complex. That said, support walks you through every step. I could never have set it up right on my own. 

I did the setup in-house.

I couldn't give an exact number, however, considering how much downtime we used to have with our old system, I'm sure it has already paid for itself over the past three years.

We are running the StarWind HyperConverged Appliances as our Hyper-V Cluster hosts. Our old solution was a three-node Hyper-V Cluster that hosted our VMs. We now have a two-node setup using StarWind HCAs that run/host our Hyper-V VMs in a similar Failover Cluster. This saves room in our Data-Centre and provides a modernized solution compared to what we used. The two hosts each have their own storage bays that host all the VMs and also use the StarWind software to store our VMs in CSVs, allowing us to have even more replication on top of the RAID-5 node runs.

StarWind's Appliance improved our organization by no longer having a single point of failure. Our previous solution had a separate storage bay where the StarWind HCAs each have their own bay that can hold all our VMs and run replication using the StarWind Software.

Our old solution only supported Gigabit connections, while the StarWind solution also supported 10GB. Each node runs two Mellanox interconnects and came with two 10GB ports for our usage. We now have two cables running from the nodes through to the rest of our network and have set up SET (Switch Independent Teaming) for our Hyper-V Cluster solution.

The most valuable thing I have found is the 24/7 Support. Their support team is extremely helpful, and they are pretty friendly and knowledgeable. They monitor your hardware and provide support when you migrate to the new service. 

During our migration, we have sent multiple requests for support and made changes that have caused the network connection to flap. Within minutes of the nodes flapping, we would have a new ticket open with StarWind with them requesting information about the downed Node(s) and asking us if we require any support on getting them back up. 

The team has benefited us and offered support and documentation for the migration and general inquiries about their Hardware/Software.

The only thing that can use improvement is the StarWind Management Console and Command Center.

The management console needs to be restarted each reboot, and you must manually reconnect to each node to see the status. If this could be an automated process or if it auto-connects when you start the program, that would be fantastic.

The Command Center is a great tool, but it stores the ISOs in one of the CSVs, meaning that each ISO uses a lot of storage space compared to one copy. Since each node runs RAID-5 and the two nodes are replicated using the StarWind software, we are essentially using over three times the storage. 

Also, it doesn't feel like the Command Center adds anything compared to using the OS's Hyper-V or Failover Cluster managers.

I've used the solution for about two months.

So far, we've not had a single live down situation.

The solution is very scalable. Only half the slots for both Memory and SSDs were used when we built our complete solution.

They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months into using their hardware so we may see a change.

Positive

We did use another solution. We switched because our previous solution was getting to EOL and the new solution offered by that company was more expensive than StarWind for similar builds. StarWind could offer more for less money than the other vendors who wanted more for less.

HCAs came pre-configured and only required minimum input on our end to get up and running.

I discussed and negotiated directly with StarWind.

The staff at StarWind are willing to negotiate. They will take a look at your system diagnostics and make a recommendation, and they will also ask if you have any specific needs/wants on top of the requirements and build you a customizable solution. 

Once you are at the quote stage, they are willing to negotiate with you if you have another vendor offering you similar products for a lower price. This was one of the major reasons we went with StarWind, as they were very open about it and have been very helpful every step of the way. 

Their website support chat will connect you to your assigned sales rep if they are available, and that means the "support" agent is someone who knows your needs well.

We took a look at all the big vendors, including HPE, Dell, Lenovo, and IBM.

Make use of the support and staff at StarWind whenever you need it. They are extremely knowledgeable and friendly. They are staff that feels like they want you as a customer and want to keep you as a customer by offering you great support. For other companies, you must wait on call, whereas StarWind has 24/7 support, and they proectively reach out to you when they detect issues.

We use the solution as a high availability failover cluster in our data center.

StarWind HCA is much more reliable than our original failover cluster solution. Not even just by being more modern hardware, the virtual SAN allowed us to dramatically decrease our footprint and power consumption in our data center and is much simpler to manage. 

Any issues we've had along the way have been Windows issues as opposed to problems with the StarWind vSAN software.

Reliability and overall uptime are key as we're also hosting client environments in addition to our own. Bumps along the way have been resolved with the help of StarWind's fantastic support, and, as previously mentioned, pretty much any and all issues we've had have been Windows issues as opposed to their software, which their support has been happy to help troubleshoot and is refreshing to see

The proactive monitoring is nice. Knowing that they're watching for issues simultaneously with us. 

However, the response time is usually several hours after the issue occurred. Any disruption is felt immediately by the users, so we're already troubleshooting within a few minutes, and we reach out to support if needed before the proactive alert comes through to us.  

We've used the solution between three and four years.