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reviewer1954026 - PeerSpot reviewer
Infrastructure Engineer at H. W. Martin (Fencing Contractors) Ltd.
User
Easily expandable CSVs with remote support and reduced downtime
Pros and Cons
  • "The added speed of using standard HDD and SSD meant we could increase what services are stored on the servers without having to have additional servers."
  • "We'd like an easier setup for Windows updates on the Hyper-V servers so you don't have to use a script to ensure auto-updating is done."

What is our primary use case?

We have two Supermicro servers in a failover cluster, connected via a 25GB card for faster replication and virtual nic runs through 10GB interface. The disks are hybrid standard HDD and SSD for better performance. The Starwind solution auto replicated the servers and monitors if there are any issues. 

Both are running Hyper-V on Windows Server Datacentre 2019. Each server runs about 13 virtual servers and can run all virtual servers with room to spare. 

We also have an older Dell Starwind setup running Windows Server 2016. These just run standard HDD so are much slower than the Supermicro servers. 

How has it helped my organization?

StarWind HyperConverged Appliance has made the servers redundant, reducing downtime from just having a single standalone server with a much lower hardware cost than having an extra storage device which then reduces the redundancy unless purchasing much more hardware that increases the cost significantly. 

The added speed of using standard HDD and SSD meant we could increase what services are stored on the servers without having to have additional servers. 

Also, the servers' support reduces downtime when things go wrong. The support team has always ensured we are back up and running in a short amount of time.

What is most valuable?

It offers a simple setup. The servers come pre-configured and only require a small amount of setup. The support team is on hand to complete your installation and ensure everything is running smoothly.  

Remote support ensures someone is watching the servers, letting you know if a VM has lost connection or either host has had any issues so you can check the servers and work with StarWind to get the servers back up and running again smoothly. 

Easily expandable CSVs take only a few minutes to get increased.

What needs improvement?

The control center needs email notifications so any self-monitoring is easier. The control center looks really good and looks like it could be very valuable. However, at the moment, not having email notifications makes it less worth it.

Easier CSV creation would be ideal so there are fewer steps and a check so that if you have created one, it can check all settings within the StarWind software and the ISCSI are set up. 

We'd like an easier setup for Windows updates on the Hyper-V servers so you don't have to use a script to ensure auto-updating is done. 

Buyer's Guide
StarWind HyperConverged Appliance
May 2025
Learn what your peers think about StarWind HyperConverged Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for three years.

What do I think about the stability of the solution?

So far, we have had no problems with stability.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

Support is always very helpful and willing to help.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is fairly straightforward and issues were sorted quickly.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

If you have a preferred hardware vendor, then wait for it to become available if out of stock. 

Which other solutions did I evaluate?

We did not evaluate other solutions.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1944000 - PeerSpot reviewer
IT Manager at Conestoga
User
Great unified architecture, reliable support, and useful host monitoring
Pros and Cons
  • "StarWind is very resilient and built off of quality vendor hardware."
  • "At times there has been a language barrier when communicating issues."

What is our primary use case?

We utilize StarWind HCI appliances for our virtualization infrastructure. 

We needed the ability to deploy application workloads quickly while also maintaining High-Availability and Fault tolerance. We oversee several remote locations and maintain a virtual footprint at each location. We are an agile company, and having the ability to deploy a virtual workload from any of these locations was needed. We also needed to ensure the workloads were backed up and highly available in the event of a host outage.  

How has it helped my organization?

Before StarWind, our virtualization infrastructure was combined with several different vendor offerings. This created unnecessary complexity and administrative overhead trying to support and maintain.  

We also had equipment going end-of-life, which created challenges and required 3rd party vendor warranties to keep running. Managing all the different hardware and software made troubleshooting very difficult for our team.

StarWind appliances eliminated multi-vendor complexity and drastically simplified our virtualization landscape.  

What is most valuable?

Some of the features that have brought the greatest value have been the unified architecture, reliable support, and host monitoring. Not only do we have a unified platform that is simple to use, yet their level of support has been exceptional.  

The support staff was knowledgeable and helpful from sales to deployment and migrating our workloads. An added bonus was their monitoring service.  Anytime we have an outage or an issue with our StarWind appliances, we receive an alert from StarWind support. They also monitor for updates that our hosts and software need.  

What needs improvement?

At times there has been a language barrier when communicating issues. That said, there was nothing that couldn't be worked through. This made it tough when trying to understand or explain some of the issues we were encountering.  

The user interface for the StarWind product could sometimes be tough to navigate and understand. However, that was not a deal breaker. We would like to see that simplified in the future.  

Another feature we would love to see is a dashboard that gives a comprehensive view of our entire StarWind infrastructure along with metrics on how everything is running.    

For how long have I used the solution?

Our organization has been using Starwind appliances for the last three years.

What do I think about the stability of the solution?

StarWind is very resilient and built off of quality vendor hardware. Their software works well and rarely has issues.

What do I think about the scalability of the solution?

Our experience has been positive when adding additional StarWind appliances to scale out when additional compute resources have been needed. Support is easy to get a hold of if there are any questions when scaling their appliances with additional resources or adding to a new environment.

How are customer service and support?

Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we would need for current and future computing needs. 

Their support has been very helpful when dealing with any issue and their response time was quick. Their monitoring service is also very beneficial for us and allows us to focus on other IT initiatives.  

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a virtual solution that was pieced together with different vendor hardware. We switched due to the fact that StarWind offered a converged virtualization platform that eliminated the complexity of dealing with different vendor components.

How was the initial setup?

The initial setup was very straightforward. StarWind offered plenty of documentation on their product to give us an idea of what would be needed to integrate their appliances into our environment. 

We ran into issues when migrating virtual workloads from older hardware over to the new appliances, however, their support staff helped us manage that complexity.

What about the implementation team?

We implemented the solution using an in-house team.  

What was our ROI?

Our ROI has been huge, considering we were able to simplify our reliance on several different vendor offerings for our virtual environment, including software-hardware warranties and licensing fees.  

What's my experience with pricing, setup cost, and licensing?

StarWind was very straightforward with their costs, including setup, which was free. The only thing to watch out for is licensing costs for your chosen hypervisor or backup vendor such as Veeam.  

Which other solutions did I evaluate?

We evaluated offerings from VMware, however, the licensing costs were too high.

What other advice do I have?

StarWind is a great solution for SMBs and offers a hyper-converged solution that is well supported and easy to deploy in your environment.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
StarWind HyperConverged Appliance
May 2025
Learn what your peers think about StarWind HyperConverged Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
PeerSpot user
Owner at Quo Vadimus LLC
Real User
Great documentation, excellent support, and very fast
Pros and Cons
  • "We were able to set it up via the documentation and only needed their support a handful of times."

    What is our primary use case?

    We currently have it set up with VMware. We use StarWind as a two-node cluster and VMware to host all the servers. All the servers are Windows-based.  

    We use two Lenovo servers with SSDs. We were able to move from three physical servers down to two with the StarWind setup. Also, we wanted a new setup with an easy way to expand.  

    StarWind will allow us to expand with very little setup after our initial configuration. We also set up our servers with multiple 10GB NICs bonded together and were able to separate our traffic easily with the software.

    How has it helped my organization?

    Before StarWind, we used HP Lefthand.  

    While HP lefthand did work, the price difference was a major. Once we started to use StarWind, we found it to be very reliable and fast.  

    We are very happy with moving from HP Lefthand to StarWind. During the conversion of Lefthand to StarWind, we used the support and found it very helpful. They were very knowledgeable and easy to work with.  

    We needed three servers for our setup when we were using HP lefthand.  With StarWind, we were able to downsize to only two.

    What is most valuable?

    One of the best features is how it just works. We had issues with our hardware on our servers; however, once we have the hardware issue fixed, the StarWind services would sync right up.

    The documentation is also a plus. We were able to set it up via the documentation and only needed their support a handful of times.  When we needed help, support responded and followed up, verifying our setup was working correctly. We also used their knowledge base and found it very helpful also.

    Not having to purchase specific hardware is a plus!

    What needs improvement?

    The user interface needs an update for the Windows client. I would prefer it if it was all web-based. This way, you do not have to manage an installation program on a server. If it was web-based, it would work on any platform.

    With the new interface, maybe some more reporting features would be nice.  Also, some notifications would be helpful for issues coming about with the system.

    We would like to be able to shrink volumes. We know we can increase volumes when we need it, however, shrinking would be helpful.

    For how long have I used the solution?

    I've used the solution for five years.

    How are customer service and support?

    Support is amazing. They are very friendly and helpful.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used HP Lefthand. We moved to StarWind due to the price and found it had excellent support.

    How was the initial setup?

    The solution is mostly straightforward, however, we had to have help a few times.  

    What about the implementation team?

    We received assistance with the setup from the vendor team. They were very knowledgeable and took care of all issues.

    What's my experience with pricing, setup cost, and licensing?

    Be ready to use support to get through a few steps; however, after the initial configuration, it should work great!

    Which other solutions did I evaluate?

    We did not evaluate any other solutions.

    What other advice do I have?

    It's an amazing product.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1823316 - PeerSpot reviewer
    IT Manager at Kanal 75
    User
    Simple, easy to manage, and offers helpful technical support
    Pros and Cons
    • "The most valuable aspect of StarWind is the all-in-one solution that they provide."
    • "The web-managed interface (a separate VM) could be better."

    What is our primary use case?

    Our company is using StarWind HCA as the main solution for hosting all of our VMs. This includes productions and dev virtual machines.

    We have about 30 Microsoft and Linux virtual machines that we are running on Hyper-V on the StarWind HCA.

    Our HCA runs on two Dell PowerEdge hosts with 2 x 10G each running the StarWind VSAN software. It is an all-flash solution and there is plenty of power left in the system for more virtual machines.

    Each host's specs are more than enough so that we can run everything on one.

    How has it helped my organization?

    We took our first step into Hyperconverged with Starwind. For us, it means that we can run our DC with less hardware. 

    Our setup came with pre-configured software and hardware in a single system for simplified management. With StarWind's converged infrastructure, we don't need to think of any massive support contracts like the other vendors on the HCA market.

    As we already were mainly using Dell servers, their hardware (Dell PowerEdge) fits nicely into our data center. Since we are using all-flash, it will last longer.

    What is most valuable?

    The simplicity and ease of managing the system are very valuable aspects of the solution.

    The support has been very helpful.

    We are not using any storage switch to our HCA solution so that holds the price down. That also limits other problems that a storage switch could cause. This reduces the complexity of the system as a whole and drives down the cost.

    StarWind hardware is also easy to manage and monitor, saving time for my engineers and reporting any problems directly to Star Wind. 

    The most valuable aspect of StarWind is the all-in-one solution that they provide.

    What needs improvement?

    We didn't know that there was a web management interface as a free option. Once I found it on the Starwinds homepage, they helped me to install it.

    The web-managed interface (a separate VM) could be better. In the version we are now using it looks like there are functions that don't really work. It could be a local problem. We will upgrade both the HA and the managed VM very soon.

    We would like to see a more complete web admin management tool where you can manage everything from the HCA to the VMs.

    For how long have I used the solution?

    We've used the solution for around nine years in different setups.

    How are customer service and support?

    Technical support is very helpful and they call back if I miss them to follow up on any open cases.

    How would you rate customer service and support?

    Positive

    Which other solutions did I evaluate?

    We looked into all the large vendors such as Dell, HP, et cetera.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Brendan - PeerSpot reviewer
    Technology Manager at Tryon International Equestrian Center
    User
    Easy to set up with excellent technical support and great high availability
    Pros and Cons
    • "The low cost of this solution has also made a big difference in our budget, which has been very helpful."
    • "If I had to pick something to add to the product, it would be nice if you could have more than one user account on their command center VM."

    What is our primary use case?

    We use the StarWind HCA as the main solution for hosting all of our core VMs. 

    We have about 20 Microsoft and Linux VMs that we are running on Hyper-V on the StarWind HCA. 

    Our HCA is made up of two Dell servers running the StarWind VSAN software. The VMs that we have are mainly made up of general-purpose servers with a few other custom-use servers thrown in. 

    We also use the HCA to host both of our domain controllers, although we don't have them in the cluster, they are still on the appliance. 

    How has it helped my organization?

    Having high availability has definitely improved the reliability of our infrastructure and made server maintenance much easier, which is a significant improvement for the organization. 

    The low cost of this solution has also made a big difference in our budget, which has been very helpful. 

    The reliability of the VSAN software has also been a big improvement in our infrastructure. 

    The quality of support from StarWind has probably been the biggest improvement though as we went from having a relatively low level of support with our previous solution to having a truly top-tier support team at our disposal.

    What is most valuable?

    High availability with only two nodes has really been enormously valuable to us. Our infrastructure is relatively small and we really didn't need more than two nodes, however, for many reasons, we really needed to have high availability. Being able to accomplish that without extra hardware was huge. 

    The ability to use whatever hypervisor that we wanted has also been very valuable to us. We were able to switch over to Hyper-V from VMWare and save on the licensing costs that we previously had with VMWare.

    What needs improvement?

    I really don't say this very much, however, I actually don't have many issues with this product. However, if I had to think of something, some people might not like the fact that a lot of the engineers tend to have relatively thick eastern European accents, and that might be an issue for some folks. 

    If I had to pick something to add to the product, it would be nice if you could have more than one user account on their command center VM. It's not really a big deal, however, that would be a good addition.

    For how long have I used the solution?

    I've used the solution for about six months.

    What do I think about the stability of the solution?

    It is extremely stable. I haven't had any issues at all. It's one of my favorite things about this solution.

    What do I think about the scalability of the solution?

    It is extremely scalable.

    How are customer service and support?

    Their customer service and support are top-notch. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Our previous solution was very old and not really a good comparison. 

    We switched due to the fact that the hardware needed to be refreshed and we needed high availability.

    How was the initial setup?

    The initial setup was extremely easy and their support team was assisting through the whole process.

    What about the implementation team?

    It was implemented through their support team and their level of expertise was extremely high.

    What was our ROI?

    We've seen an ROI of 100% to 150%

    What's my experience with pricing, setup cost, and licensing?

    The setup cost and support contract was significantly cheaper with StarWind than with any of the other options that I evaluated.

    Which other solutions did I evaluate?

    We considered just buying new server hardware and staying with VMware. We also evaluated Scale and Nutanix.

    What other advice do I have?

    I really can't recommend them enough. 

    Their VSAN software is excellent. The ability to get a highly available setup with just two nodes is fantastic. Their support is top-notch, and from a cost perspective, they blew everybody else out of the water. Give them a call; you won't be sorry!

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sysadmin at SUN PEAKS RESORT CORP.
    User
    Cost-effective, easy to use, and quick to deploy
    Pros and Cons
    • "The sales process is easy."
    • "Most meetings are done via Zoom, and I'm sure you could switch to a text based conversation if needed as they seem like a very accommodating team. It's not something I would worry about if you are a potential client."

    What is our primary use case?

    We primarily use the solution to provide a safe and secure home for VMs. We are currently only using the computer power, but I like the ability to add GPUs to the device if it is ever needed. We run a bunch of SQL, web services, and remote app servers. The hardware has always been solid, and the 24-hour monitoring is a great safety net. VMs being able to live migrate near-instantly has made updating the hypervisors much easier. The hardware comes from known vendors, so replacement parts are plentiful if ever needed.

    How has it helped my organization?

    We upgraded from older servers, and the Starwind HCA is much faster and more reliable. All of the old VMs can do the same job they always did but with less waiting. With 24-hour monitoring, we can worry less about hardware and software failures. Every time the system has detected an issue Starwind has emailed us before anything went sideways. Migrating VMs is much easier now that the Starwind team has configured the HCA boxes. All this has been done without the need for a separate storage device.

    What is most valuable?

    The ease of use is great.

    The solution is comprised of high-end hardware components.

    The 24-hour monitoring is great.

    The sales process is easy.

    It is extremely reliable, has very very few issues, and has next to no downtime.

    The deployment was very fast, and VMs were migrated without any downtime.

    SSD Storage is very fast, and everything I want to do is very very speedy.

    It is very configurable, with lots of different options.

    What needs improvement?

    I can't think of anything that is missing. Everything has been top-notch from start to finish. Every interaction we have had has been 100% positive. If you are hard of hearing some of their team has strong accents, but I have never had an issue understanding them, nor has any of my team that had a bad interaction with them. 

    Most meetings are done via Zoom, and I'm sure you could switch to a text based conversation if needed as they seem like a very accommodating team. It's not something I would worry about if you are a potential client.

    For how long have I used the solution?

    I've been using the solution for about a year.

    How are customer service and technical support?

    Support exceeds expectations every time we work together. I have always been able to work with the same engineer, and he knows our network.

    Which solution did I use previously and why did I switch?

    We used a SAN with storage spaces. We switched due to buying new hardware and Starwind offering a one-stop-shop.

    What's my experience with pricing, setup cost, and licensing?

    The solution is cost-effective.

    Which other solutions did I evaluate?

    Yes, we looked at HPE and Lenovo.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1965030 - PeerSpot reviewer
    Software Developer at CanPay Software Inc.
    User
    Plug and play with a great support and lots of space saving
    Pros and Cons
    • "Having this all backed up by pro-active support gives us good peace of mind."
    • "Maybe they could have a support portal that you can have direct access to a current support representative."

    What is our primary use case?

    We were looking to replace aging hardware in our environment. We had the classic two physical hosts with a SAN set up with VMware as our hypervisor. We actually had two SANs since we needed more space.  

    The SANs were not redundant. They were se tup as a pool. We wanted to simplify this setup and also reduce the single point of failure. Being a SMB, we have a small office and rack space is at a premium. We could not fit more than a few more servers on our rack without purchasing a new rack and finding a spot for it.

    How has it helped my organization?

    StarWind, with all SSDs and directly attached servers, gave us far superior performance than our previous setup. We can now have vMotion VMs in a matter of seconds rather than minutes. 

    Although we haven't removed the previous equipment yet, I'm looking forward to removing all the cables running through all the switches. Also, having all the extra space on the rack is going to be nice. This will substantially reduce the amount of noise in the datacenter. 

    Having this all backed up by pro-active support gives us good peace of mind.

    What is most valuable?

    The solution is plug and play. I was very happy that everything was delivered all tested and setup ready to go. I simply racked the servers, plugged them in and called for setup. It's so simple.

    The simple two 1U server setup with all flash disks connected together with an ultrafast redundant Mellanox nics is great. It has saved us space and increased performance. It also reduced the noise pollution and energy costs.

    The proactive support is a very valuable feature. I have not yet had to use support for anything major, however, I have asked a few questions and there is always a prompt reply.

    What needs improvement?

    Maybe they could have a support portal that you can have direct access to a current support representative. 

    During setup we had a bit of a tricky situation that had to do with switching. The StarWind engineer recognized the possible problem with migration before it happened.  

    During test migration when things went down it would have been nice to be able to reach out directly rather then send an email to support and wait for a reply.  It was not a long wait, however, it can feel like forever when in a tough situation.

    For how long have I used the solution?

    We've used the solution for six months.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1934964 - PeerSpot reviewer
    System Engineer at Selux AG
    User
    Works great with little administration needed and very reliable
    Pros and Cons
    • "The hosts came preconfigured, and it was plug-and-play."
    • "The monitoring and report software is a bit hit and miss."

    What is our primary use case?

    The number of physical servers in our environment was quickly growing. It seems every new software package we purchase needs a web server, utility server, and database server.  

    We started searching for a hyper-converged solution and went with StarWind.  

    Since we implemented the solution four years ago, we have had zero downtime and have not had the need to add any new physical servers to our environment. This has completely stopped our server racks from growing out of control.  

    We only have two hosts and have only needed to upgrade storage and RAM.

    How has it helped my organization?

    We were able to consolidate our ever-expanding server rack down to two hosts.  We have not needed to purchase new physical servers in four years. 

    The only purchases we have made are additional RAM and storage drives.  

    This has been a massive cost saving for us. We now only need to worry about server licenses and not costly hardware when taking on new projects.  

    Also, the time it takes to admin the system is slim to none. Support handles the upgrades. The hosts came preconfigured, and it was plug-and-play.

    What is most valuable?

    It flat out just works. It requires very little time to administrate. The support is great; they can quickly install updates/patches when available. 

    Most of the time, they send me notifications before I even know anything is wrong.  

    We have had a few drives go bad, and they worked directly with Dell to get things fixed fast. This is one less thing we need to worry about daily.  It is also incredibly easy to take a host down for maintenance. Updates can be readily on one host while the other runs all of the VMs.

    What needs improvement?

    We have had a great experience with StarWind, and it is hard to find much that needs to be improved. 

    The 24/7 monitoring is good but not great. There is a bit of a delay in receiving the emails. We are in a bit of a rural location, so we occasionally will lose internet. We typically receive emails from StarWind to notify us that our system is down a few hours after the outage.  

    The monitoring and report software is a bit hit and miss. I don't use it much as it is a bit slow and buggy. 

    For how long have I used the solution?

    I've used the solution for four years.

    What do I think about the stability of the solution?

    The stability has been rock solid. We have experienced zero downtime. 

    What do I think about the scalability of the solution?

    The solution is endlessly scalable.

    Which solution did I use previously and why did I switch?

    This is the first solution we have implemented into production.

    How was the initial setup?

    Hosts came preconfigured and required a short phone call with support to set up.

    What about the implementation team?

    The implementation was done over the phone with support.  

    What's my experience with pricing, setup cost, and licensing?

    The setup is very simple. The hosts came preconfigured. Everything was up and running for about an hour on the phone with support. 

    The price seemed a bit cheaper than comparable solutions. 

    Which other solutions did I evaluate?

    We looked at Scale, Nimble, and Nutanix.

    What other advice do I have?

    It is a great solution. We will definitely be using them in the future when it is time for new hosts.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free StarWind HyperConverged Appliance Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free StarWind HyperConverged Appliance Report and get advice and tips from experienced pros sharing their opinions.