What is our primary use case?
We only use it as a logging solution. We use it as logging for processing our database. It holds records for some systems and so on. That's it.
What is most valuable?
The solution is stable.
The product is scalable.
The solution is configurable.
What needs improvement?
The IT and digital transformation department are a bit fresh in this company that I am working for. They have a lot of plans, a lot of visions. I don't know how are they are going to do the infrastructure. I don't know their vision.
So far, the solution fits the scope of our company. We aren't missing any features.
The integration could be better. They are not open-source, so the integration with other platforms is not that easy.
For how long have I used the solution?
The company has been using them for a long time. I newly joined the company two months ago, so I don't know when exactly they start using it.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
You can scale the product. You can increase and decrease the storage as needed. It's very easy.
The amount of users on the solution is anywhere between 1,000 and 2,000 users.
How are customer service and technical support?
While I've never been in touch with technical support, the administration team has. They've contacted the team in Egypt. I haven't heard of any negative experiences.
Which solution did I use previously and why did I switch?
I've also worked with Oracle in the past. At this company, since it is an older server, it may have been in service longer. We were using the two databases for two different functions.
How was the initial setup?
I wasn't a part of the installation process, however, it's my understanding that the company handled the installation themselves.
The administration team has three or four team members. They can handle maintenance tasks and rotate tasks between themselves.
What about the implementation team?
My understanding is that the company handled the installation internally. However, I was only recently hired.
What's my experience with pricing, setup cost, and licensing?
Any kind of information related to costs or licensing is beyond my scope. I don't deal with that aspect of the solution. I do not know if licensing is paid monthly or yearly.
What other advice do I have?
We are customers and end-users.
Our architecture is divided. There are parts on-premise and parts on Azure cloud. I don't know exactly where the SQL Server sits.
I'd rate the solution at a nine out of ten.
I might recommend it to other organizations. That said, it depends on the solution they need. I've worked on Oracle, I have worked on my Microsoft SQL servers. What would be best depends on the solution they need. However, Microsoft SQL servers are a very trusted product. I would recommend it if someone was asking about it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.