Sophos SafeGuard Room for Improvement
It just needs a little bit more on the reporting side. Its reporting can be improved a little bit in terms of being able to know that things are in the right status. I should be able to pull a report to make sure that everything is all right.
It could also have cloud integration. At the time I was using it, it wasn't a cloud product.View full review »
BitLocker comes from the OS license with Windows. It's a free solution. However, Sophos is a product we need to pay for. Therefore, using it is more expensive for our organization. It's also, in general, a pricey option. We'd like to lower costs.
Sophos requires separate BAU operations and separate infrastructure. We require a server and few other things, as well as portals. However, a solution like BitLocker is integrated with the CCM now. It doesn't require any other infrastructure.
It would be ideal if the solution had different features within one agent.View full review »
Information Security Officer at a financial services firm with 51-200 employees
The solution's ability to integrate with other solutions, such as a DLP, should be addressed.
The Office 360 integration could be improved, it's not so straightforward. It's been a challenge. When I moved from my mail in-house, on-prem, to Office 360 on cloud, I had a lot of challenges getting my mail to pass through the firewall. That's something I'm currently working on.
Additional features I'd like to see would be more help results to the product. Maybe they could provide a way to train on the product, provide tutorials that could be easily accessed for people to easily understand the product quickly. I think that would help. The issue is not always the product but the configuration and the know-how to easily manage the system that sometimes make you not get the best out of the system. It's a matter of making resources available.View full review »
There are times that this solution takes up too much memory that needs to be resolved. If it is not fixed it will definitely create issues in the future.
In an upcoming release, there should be more reports on the health status of the systems that we could fix, such as memory health, CPU utilization, and CPU health. These types of additions would be a great help.View full review »
Information Technology Project Support at a construction company with 501-1,000 employees
The dashboards currently lack sufficient information. For example, when we want to look for accessibilities we have to go in-depth and then run the scripts and only then access what we're looking for. It could all be available in the reports and save a lot of time. I want to be able to know who is using what, to check visibilities.
There's a problem with the premise console because the endpoints need to connect to the local network, but with the pandemic, many users are working from home, and their machines aren't synchronized with our VPN. In addition, SafeGuard's user interface is ugly and doesn't provide reports, so we have to go into the database and get information from there by creating queries. In the next release, Sophos should include a reporting function and the file encryption that's included in the on-prem version but not the cloud.View full review »
It's a good product, but some are not happy with the boot BCN, and the point-to-point VPN requires the best protection. Better internet protection is required.View full review »
The solution lacks connectivity to Azure AD so it can connect to the regular internal Windows AD server but there's no direct connection to Azure AD. That would be a product improvement that needs to be implemented given that almost everyone is now on the cloud.View full review »
Owner at a marketing services firm with 1-10 employees
The integration could be a little better.
I use this solution frequently and I can't think of anything I would change.View full review »