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SentinelOne Valuable Features

Network Support at a university with 1,001-5,000 employees

There is a feature that allows for deep visibility, which is interesting. You can actually research files. It also does threat hunting. It goes out and finds vulnerabilities before you actually have to deal with the vulnerability. But that is at an additional cost. It's something you get if you buy additional structure.

The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected.

In a situation where we had a Qbot that was caught by SentinelOne, it literally saved the university millions of dollars worth of privacy protection we would have to pay for. SentinelOne has made a big difference. 

We use the storyline technology's ability to auto-correlate attack events and map them to MITRE ATT&CK tactics and techniques. When we get a warning, it comes up as a very nice dashboard-type screen we can go to. It gives a lot of information on the threat right away, including going to the storyline. You can actually trace it back to the actual file. You can see where the compromise happened, the exact steps that happened, and what happened from thereon.

It's almost like a giant flow chart. It shows you where everything's going, what affected what, what was changed, what was modified, and it also gives you the opportunity at that time to actually do a rollback which allows you to roll back all of those things that were affected and changed at that particular point in time by the threat. 

The storyline automatically assembles a PID tree. I use it more for my own purposes just to see where things came from and the damage they'd done. But we don't actually make a lot of use of a lot of higher functions like that. When there's a problem, we're able to rectify the issue and get the end-user up and running again. We don't have the personnel we had before, which gives us the additional cycles to actually research a lot of these things and go through them and focus on that. We don't make a lot of use of this particular functionality.

The way SentinelOne displays the threat has been the greatest effect on our incident response. It tells you exactly what the threat is, where the threat originated, allows you to look it up quickly in places like VirusTotal and Recorded Future which are malware information sites. You can link the hash of the file directly to the sync without having to do a lot of copy and pasting. It actually knocks some time off of the research of a problem when you do that. It allows me to quickly determine whether the threat is true, or if it's a false positive. It's a pretty strict engine.

If something is relatively programmed sloppy, a lot of times it assumes that that is a threat and it will flag it as suspicious. It can be a little overzealous when it comes to that. In this industry, you'd rather have that than something being too lax. You can configure it so that even if it does see something that it doesn't like, it doesn't stop it automatically. It just alerts you. It doesn't hamper the end-user if you don't want it to do that. But it puts the onus on the administrator, in this case, me, to verify the threat and deal with the threat quickly, or mark it as a false positive. Then, when you do mark something as a false positive or as a threat, it has a backend database. 

The machine learning is very impressive. Once I actually start to configure the machine learning, my day-to-day administration of it, roughly four hours, shrinks down to three hours, then two hours and an hour and a half, because the amount of machine learning involved saves us all that time. That's been its biggest improvement for me. It allows me to be very efficient with my time. It learns our environment, actually stops threats before they get there, and ignores the false positives without having to come up and bother you every time, then ask for input for it.

SentinelOne has dramatically decreased my incident response time.

We've used the deep visibility feature a few times. We don't make a lot of use out of it. We were using the deep visibility feature to search through our entire environment. There was a particular piece of software that was being flagged as not being used in its appropriate manner. It was being used as an enterprise service and it really wasn't. We were able to use the agents on SentinelOne and use its deep visibility to find the particular program and obtain its hash from there. Then, we were able to use the SentinelOne agent to extract this particular program on there, so we were no longer operating something out of license. That's what we've used deep visibility for. 

Deep visibility is very useful. If I had to simplify it, I would say if you know the threat you're looking for, it's fantastic.

Using the deep visibility, we did not find threats that were lingering on our endpoints, because the SentinelOne agent had dealt with them. We used it for a purpose that it probably was not intended for, which was actually finding specific software that was not supposed to be installed in our environment.

SentinelOne provides equal protection across Windows, Linux, and Mac OS. This particular product has worked so well that we mandated it across all workstations and all servers in our environment. It is our primary endpoint defense across all three of those operating system platforms. It has proven to be equally effective amongst all three. It did such a good job that it is our frontline.

I find their version naming conventions interesting in the fact that it's not just a number so it does help to recall some things when it comes to what version you are on. Anytime I open a support ticket, they always ask me what version of the console I'm on. I always have to look that up. I never remember that because this particular Liberty version has changed four or five times over the last month and a half.

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Director - Global Information Security at a manufacturing company with 10,001+ employees

The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that.

The reason we went into this whole selection process and selected SentinelOne is that their strategy is "defense-in-depth." They do not only do what the traditional AV endpoint security solutions used to do, but they go further by looking at behaviors and patterns. Additionally, their big differentiators are in the dept of behavior analysis. There are other companies that claim this - albeit in a lighter flavor. 

The whole behavioral analysis helps us get to the root causes. We can understand and pictorially see the "patient zero" of any threat. It shows the first one who got whatever that threat is. When you look at their console and you see a threat, you can not only pick up the raw data to do forensics on it, but it can actually tell you a storyline: who patient zero was and how this whole threat has spread through your environment or on that machine itself; how it happened. Then, you can check on these things yourself. That's crazy good.

In addition, there is no dependency on the cloud to fully protect. Many products you see today, especially those called next-generation, depend on getting some information from the cloud. With this solution, you don't need to connect. It has the intelligence on the endpoint itself. That's useful because you're not always connected to the cloud. You could be in a lab. We've got laboratories where they aren't necessarily connected to the internet, but you want to have the latest intelligence of machine learning to see that you're doing the right thing. SentinelOne doesn't have to be connected. It's already got that behavioral stuff built-in.

They have a rollback and remediation facility as well. If you've got a virus or some malware on a machine, it's going to detect it and it can actually just clean up that part of that malware. You don't have to do anything else. And if you have ransomware, for example, it will pick it up before it causes a problem. And if it didn't, you can actually roll back and get it to the previous good version.

It integrates well with other products. We've got other cloud services that we use for security, and the intelligence is shared between SentinelOne and the CASB that we have.

And with the threat-hunting, you can validate what it's telling you: Is it a real threat or is it just something that is suspicious?

It can tell you everything that's running on an endpoint: What applications are running there and which of those applications are weak and that you have to watch out for. That's one of their free add-ons. You can do queries, you analyze, you can see who touched what and when. You can check the activities, settings, and policies.

Another advantage is that you can break up consoles. You can have them all in the cloud, or you can have some available physically. You may want to keep certain logs local and not share them because of GDPR. You can do those kinds of things. It's very adaptable and malleable.

If you have an agent on your machine, it will find out what things are neighbors to your machine. You can control machines at different levels. You can even control a device on your machine. If there is, for example, a USB device on your machine, I can control it and not let you use that USB device. I can actually get into your console and do stuff.

The other strength of SentinelOne is that you get almost all these features out-of-the-box. They add many features as a default, you don't pay extra, unlike many other companies. There are services you do pay extra for. I mentioned that SentinelOne handles that first level SOC security analyst-type work. But if you need a deeper understanding, with research, they've got a service for that and it's one that we're using. I was convinced that our current team wasn't good enough, so we had to get that service. It's actually very cost-effective, even cheaper than other ways of getting that level of understanding.

They are already reporting on application vulnerabilities in the landscape and working on providing remediation - another big win. 

Regarding the IoT feature, it's on the fence whether they're going to charge for it but that's an add-on module. However, it's not like you have to do anything to install it. You just have to click something in the solution.

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Enterprise Security Architect at a recruiting/HR firm with 10,001+ employees

The most valuable feature of the solution is its ability to learn, the fact that once you tune it correctly, it knows how to capture and defeat malicious activity on the endpoints. It's not set-it-and-forget-it, but it does give me a much more comfortable feeling that my endpoints are secure and protected from malicious behavior.

SentinelOne also provides equal protection across Windows, Linux, and macOS. I have all of them and every flavor of them you could possibly imagine. They've done a great job because I still have a lot of legacy infrastructure to support. It can support legacy environments as well as newer environments, including all the latest OS's. The latest Mac OS X that's coming out is already supported and in test for our organization. The complete coverage of every OS that we have in our environment has been a huge benefit because I don't have to have different tools to support them. There are cost savings not only on licensing but because I don't have to have different people managing different consoles. For me, having single pane of glass visibility is incredibly important because we run a very lean team here. We are a skeleton crew governing all 83 countries. In doing so, it provides us the ability to do a lot more with a lot less.

I use the Deep Visibility feature every single day. It is outstanding because I just create hunting cases and then I can load them. I can figure out what queries I want to run and I can go digging. And with the queries that I have built for the MITRE ATT&CKs, it makes it very simple to identify something. And now that I have reporting set up based on those queries, I get emails every day.

Using Deep Visibility I have identified a threat and figured out information about it. I've also used Deep Visibility to be proactive versus reactive as far as my alerting goes. I know that SentinelOne will protect my endpoints, but there's also a case where there isn't specific malicious behavior but the patterns look malicious. And that's really what I'm writing these queries for in Deep Visibility.

Here's an example. You can do a lateral movement in an organization. You can RDP to one server and RDP to another server, depending on how your software defined perimeter is configured. Unless you do something malicious, SentinelOne will look at it, but it won't necessarily stop it, because there is no malicious activity. But I can write a query in Deep Visibility to show me things. Let's say somebody breached my secure remote access solution. With the Deep Visibility queries that are being run, I can see that that one machine may have RDPed to a server and RDPed to another server and been jumping around because they may have gotten compromised credentials. That can be reported on. It might not have been malicious behavior, but it's an activity that the reporting from Deep Visibility allows me to pursue and then do a deeper dive into it.

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Learn what your peers think about SentinelOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Offensive Security Certified Professional at Schuler Group

For me, the most valuable feature is the Deep Visibility. It gives you the ability to search all actions that were taken on a specific machine, like writing register keys, executing software, opening, reading, and writing files. All that stuff is available from the SentinelOne console. I'm able to see which software is permanent on a machine, and how that happened, whether by registry keys or writing it to a special folder on the machine. That's threat-handy. Deep Visibility has found threats we did not know were lingering on endpoints, but I am not allowed to speak further about this issue.

Because we are a bigger company, we are doing a step-by-step rollout. We don't have all countries fully in production, where "fully in production" means that SentinelOne is the only antivirus product on the machine. So in some countries we just have it reporting and not quarantining. For example, in China we have SentinelOne completely up and running, and there the Behavioral AI analysis is one of the reasons the antivirus is so effective. To be honest, we have to white-list some stuff which behaves weird but is really needed and not harmful to us.

The Behavioral AI recognizes novel and fileless attacks and responds in real-time and it does so really well. That is one of the things that has really brought us forward. It completely changes how we work with our antivirus solution. The previous product just gave us the information that the software had blocked something, while in SentinelOne we really see what was going on. We see the complete path of execution for a given malware: how it got on the machine and how it got executed. And then, SentinelOne stops it. It gets executed but then gets stopped, and that's something completely different from a pattern-based antivirus.

Another great benefit comes from the fact that SentinelOne doesn't rely on pattern updates. For some machines we have at customer sites, which are not reachable by internet or VPN, we have better protection than before because you don't need to update the SentinelOne agent every day to get the actual pattern from it. The Behavioral AI gives you protection even if you don't update the client. That's a great benefit for us at customer sites.

When it comes to the Storyline feature, as a penetration tester, I'm doing threat hunting. Every time malware gets executed on a machine, it's something I have to investigate. Normally we block it very early, on our proxy servers, for example, for all our users. Seeing how the malware got executed shows me the kinds of security holes we have are on our proxy servers. That's very important for strengthening some portions of our defense in other places.

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Director at Pacific Infotech UK ltd

It's artificial intelligence-based software. The best part is the fact that it doesn't necessarily rely on definitions, like other software. For example, Symantec, AVG, Avast, and Kaspersky, traditional antivirus software, rely on virus definitions. So every now and then, if there is a virus infection, they will compile a new set of virus definitions and push it to the local agent so it will know that this virus exists and that it should keep an eye out for it. 

These traditional software solutions have small levels of functionality that may help them to identify if there are any dodgy activities within the computer. They would then try to mitigate those, but only to a very limited extent. With SentinelOne, that's not the case because it basically has its own intelligence to identify any dodgy behavior within the system. As soon as SentinelOne detects anything which is not right, it will start tracing the changes being made. And because it's centrally controlled, it will give the controller team an early indication that there is something wrong and that we need to fix it. Not only that, but it will block it and keep track of it for mitigation.

We also use the solution’s ActiveEDR technology. Because it's an agent-based system, it is monitoring internally. It's not that the central system is doing it. It's keeping an eye on the functioning of the endpoint itself. If the endpoint is functioning properly, it will sit behind the scenes and not do anything at all. As soon as it sees any malicious activity within the system, that's where it's triggered. The artificial intelligence part of the agent is able to differentiate what activity can be considered malicious and what activity can be considered normal. And that's big. It's something that cannot happen without that kind of intelligence in place.

It has a one-click button that we can use to reverse all those dodgy changes made by a virus program and bring the system quickly back to what it was. That's one of the most important features.

Another valuable feature is that if a machine is infected, one that may infect other computers within the network, we have the capability of segregating that machine so that it remains connected to the internet but is cut off from the other machines in the network. That helps prevent spreading of the infection. That's a very unique feature, one I have not seen in the last 10 to 15 years from any other antivirus program. That's amazing.

We have used it on Mac and we have used it on Windows. We have seen a good level of protection, because since installing it for those of our customers who have taken it, not a single report of a breach has come out. I feel very strongly that the system is quite capable.

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Director IR and MDR at a tech services company with 201-500 employees

The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring. The fact that it stops everything and lets you analyze it with great detail, including how it occurred, to improve your overall security infrastructure to prevent such an attack from occurring in the future, is really important to clients because it's almost like a security advisor or a security operation center in the tool itself.

When an event occurs, it gets stopped, and then they have a way to look into that data to find ways to improve the security of their network or what risk factors they need to tend to within the company through education or other means. For example, they may be constantly clicking on the wrong links or the wrong attachments in phishing emails.

Our people constantly use the Ranger functionality. The first thing we do is look for unprotected endpoints in the environment. This is critical because SentinelOne should be placed on everything in the environment for maximum protection. The second way we use it is if a printer or a camera or a thermostat is being used as a relay for an attack, through a weakness in that product, we are able to let them know exactly what product it is. The other advantage of Ranger is that it lets us put a block into the firewall of SentinelOne that's on every Windows computer, and we can stop the communications from the offending internet of things product to every system on the network with just a few clicks.

It's incredibly important to us that Ranger requires no new agents, hardware, or network changes. If you think about it, we're in the middle of an incident response every day. We have between 60 and 80 incident responses ongoing at any time, and having the ability to deploy just one agent to do everything we need to advise clients on how to improve their security and prevent a second attack, is incredibly important. It was a game-changer when Ranger came to fruition.

Various clients, depending on their business practices, are heavily in the IoT. Some are actually the creators of IoT and as they put new products on the air for testing, we're able to help protect them from external attacks.

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Information Security & Privacy Manager at a retailer with 10,001+ employees

The Deep Visibility feature is the most useful part of the EDR platform. It gives us good insights into what is actually happening on the endpoints, e.g., when we have malicious or suspicious activity. We came from a legacy type AV previously, so we didn't have that level of visibility or understanding. For simplifying threat-hunting, it is extremely useful, where traditional techniques in threat hunting are quite laborious. We can put in indicators of compromise and it will sweep the environment for them, then they would give us a breakdown of what assets have been seen and where they have been seen, which is more of a forensics overview.

From a forensics point of view, we can see exactly what is going on with the endpoint when we have threats in progress. It also gives us the ability to react in real-time, if it has not been handled by the AI. We have set the policy to protect against unknown threats, but only alert on suspicious ones. 

The Behavioral AI feature is excellent. It is one of the reasons why we selected SentinelOne. We needed a solution that was quite autonomous in its approach to dealing with threats when presented, which it has handled very well. It has allowed us to put resources into other areas, so we don't need to have someone sitting in front of a bunch of screens looking at this information.

The Behavioral AI recognizes novel and fileless attacks, responding in real-time. We have been able to detect several attacks of this nature where our previous solution was completely blind to them. This has allowed us to close gaps in other areas of our environment that we weren't previously aware had some deficiencies.

The Storyline technology is part of our response matrix, where you can see when the threat was initially detected and what processes were touched, tempered, or modified during the course of the threat. The Storyline technology's ability to auto-correlate attack events and map them to MITRE ATT&CK tactics and technique is very effective. By getting that visibility on how the attack is progressing, we can get a good idea of the objective. When we have the reference back to the framework, that is good additional threat intelligence for us.

Storyline automatically assembles a PID tree for us. It gives us a good framing of the information from a visibility standpoint, so it is not all text-based. We can get a visualization of how the threat or suspicious activity manifested itself.

The abilities of Storyline have enabled our incident response to be a lot more agile. We are able to react with a lot greater speed because we have all the information front and center.

The solution’s distributed intelligence at the endpoint is extremely effective. We have a lot of guys who are road warriors. Having that intelligence on the network to make decisions autonomously is highly valuable for us.

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Senior Information Security Engineer at a retailer with 5,001-10,000 employees

All the features are valuable. Their core product, EDR, is pretty good. We utilize the entire functionality of the feature set that they have to offer with their core product. For EDR, we are using all their agents: the Static AI and Behavioral AI technologies as well as their container visibility engine.

We use SentinelOne’s Storyline feature to observe all OS processes quite routinely. When we want to know a bit more details about any threats or want to investigate any suspicious event types, that is when we use the Storyline quite a bit. Its ability to automatically connect the dots when it comes to incident detection is useful. It significantly simplifies the investigation and research related to threats.

Today, we automatically use Storyline’s distributed, autonomous intelligence for providing instantaneous protection against advanced attacks for threat detection. The AI components help tremendously. You can see how the exploits, if any, match to the MITRE ATT&CK framework, then what actions were taken by the AI engine during the detection process or even post detection actions. This is good information that helps us understand a little about the threat and its suspicious activities.

We use the solution’s one-click remediation for reversing unauthorized changes. In most of the groups, we have it automatically doing remediation. We seldom do manual remediation.

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Network and Security Engineer at a energy/utilities company with 1,001-5,000 employees

It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way. 

They do updates all the time. It's very nice to see how they constantly evolve. New features are being added each time that I take a look at the interface, which is really nice. It's not something you have to do for yourself all the time. You just go to the interface of the management portal, and you will see each time a new feature has been deployed. For example, when we started with SentinelOne, we had some applications that needed to be whitelisted, where we had to go through a whole bunch of licensing rules provided by the distributor. Now, we have the possibility to select from a catalog which rules we want to whitelist, since we are using that application. It is such an easy step for us, which is nice. It makes our life comfortable when managing all our endpoints and very complex infrastructure.

The Behavioral AI recognizes novel and fileless attacks and responds in real-time. The nice thing about SentinelOne is that it is behavior-based, so the AI is smart enough to detect when something is moving. For example, an external person was doing some administrative tasks for us, and he used a tool that is also used by attackers. He called me, and says, "I'm blocked. I think SentinelOne is seeing my tool as a virus or malware." Then, I looked at SentinelOne, and it says this guy is using hacker tools. That is what I found very nice. SentinelOne can immediately identify the tools used by hackers. In this case, it was immediately blocked, even though it was not a malicious application, Trojan, or something like that. Because the solution knows hacker tools and behaviors, it says, "Okay, this cannot work on this environment. This will be blocked." That's something that I really like.

It is a good use as an EDR solution because it immediately reacts on stuff. It also quarantines endpoints.

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Network & Cyber Security Manager at a energy/utilities company with 51-200 employees

There isn't a single valuable feature, it's the whole engine and system. It's working online in  real-time and gives us alerts, on-click. We chose SentinelOne because in the millisecond that I clicked on the file, I got a block-alert.

SentinelOne's Static AI and Behavioral AI technologies are among the most effective for protecting against attacks because they analyze not only the file's surface, but the behavior of the file. When I described to my manager what I was going to buy, I described a system that analyzes file behavior. If you open a calculator, calc.exe, you know it's going to open calc.exe, and maybe open service X or Y, but it won't go to the internet, to an IP, and spread something. When you analyze the behavior or reaction of each file that works on your PC, it's something else. It's a different level of EDR.

When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help. We see the whole picture in front of us, from the beginning to the end. We can see, with the click of a button, if that file ran on more computers, not only one or two, and how it spread to other computers. We can see the whole tree and we can immediately respond. We don't need to wait for analysis.

The UI is very clear. You don't need to look for something or to dig to understand where it is. It's all in front of your eyes.

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Sr. Information Security Manager at a computer software company with 1,001-5,000 employees

I find all of the features to be valuable. It's a cool and very informative tool. The management console analyzes, stops, and prevents the spread of malware. You only need to work with the console. There is nothing to do on the agent side. The user does not need to be involved in this process. 

The level of information it provides is enormous. You have all you need in case something happens. If we need to have an incident response with third-party external companies, we can give them the data that they can analyze further. The information about what's happened on the computer is absolutely amazing.

It's very comprehensive. It offers a lot of data but you can see only what you need or you can go further. If you need to investigate a little further, you can do that in any process. It's a SOC-analyst style.

If you are not an analyst, you can still do a lot with it. It's very convenient. We have workers who are not in the office, who are working from home. This is a good solution for them because it's Cloud-based. I can control everything from one console and even for users who are not in the office. We work with lots of vendors and not many of them have this solution. Traditional antivirus software doesn't have these features.

In terms of its impact on the endpoint, when you have a house computer working on antivirus, it doesn't make a huge impact on the system resources and even more, it can be installed parallel to antivirus. We have had scenarios where we have traditional antivirus and SentinelOne installed in parallel. It's two antiviruses on the computer and users won't know about it. They know about it when they start to download bad stuff and the antivirus starts yelling. 

According to what I see in the console, I do think that SentinelOne covers a wide variety of operating systems. It's even more than it needs to. In the traditional way, it's like antivirus but it does even more because it's also like an EDR solution. It covers all processes, what it does, where it goes, et cetera. There's a lot of stuff under the hood. I'm surprised it doesn't use a lot of resources because I thought it would be more aggressive for CPU memory.

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Software Engineer at a healthcare company with 51-200 employees

The main reasons that we use SentinelOne are the antivirus and Behavioral AI protections. We have this solution centrally managed to see what endpoints are active, along with the latest software protection running. It also provides us external control, so we can block machines remotely, even if they are in another country, because we have account managers all over the world. All these features together protect us against strange behavioral programs.

SentinelOne's one-click, automatic remediation and rollback for restoring an endpoint is very handy. We had some issues with programs that were unknown by SentinelOne, then marked as suspicious and quarantined, because we also develop software ourselves and have software packages that were compiled in 1995 and don't conform to the normal rules. SentinelOne always marks those packages as suspicious because they do something different than they should when you compile them with current libraries of Windows, etc. Therefore, we had some interventions of SentinelOne where you can easily whitelist them and rollback the quarantine action so people who use those old-fashioned programs could easily continue with their work. 

This was only an issue during the first month when we rolled out the software, then it starts doing scans mainly on the R&D PCs, which was our great concern. Normal office use is fairly straightforward, but when you develop software (and we also develop software to communicate with our embedded systems), then the demands are a bit different. However, until now, we have been very happy with it.

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Operations Manager at Proton Dealership IT

The detection and response feature is really good for us. 

Also, there is a feature called Applications, and it shows all the critical applications that are on devices that may need to be reviewed.

The solution’s Static AI and Behavioral AI technologies are great when it comes to protecting against file-based, fileless, and Zero-day attacks. I would rate that aspect at eight out of 10. They have been great at detection.

The solution’s 1-Click Rollback for reversing unauthorized changes is also huge for us. That is one of the top reasons we have SentinelOne in place. For example, we had a site that had downloaded malware on a share for their sales office. It was trying to move laterally throughout the network but SentinelOne detected it. We then used the 1-Click option to remove it from the 10 or so PCs it had infected. Then we blocked it based on the information SentinelOne provided to us. That way if it happened again, it would already be blocked and wouldn't be allowed to launch.

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System Engineer at Lyanthe

The most valuable feature is the information it finds and what it is doing with that information. I can check if the info it sends is true. It's very clear. 

And if you configure it in the right way, it does a lot automatically. And that's what you want. You don't have to use it every day. I only log in to the SentinelOne portal once a day, just to check if there are alarms or the like and that's it. The rest is flawless.

Now that we've been using it for six months, SentinelOne knows what we want to have, what it has to do and it works that way. So it's very simple to use and that's pretty nice for the team. 

The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing.

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Head of IT at a transportation company with 501-1,000 employees

The most valuable features are application auditing and malware detection.

Application inventory and auditing highlight which applications are installed on the endpoints, and whether there are any known vulnerabilities. If the endpoint is not patched then it will be reported. This helps us in terms of validating our patch management methodology.

On the malware protection, it looks like it stops all malware and detects things such as suspicious activity.

The automatic monitoring of OS processes is a good thing to have. However, I'm not totally familiar with the product in-depth. It gives peace of mind in terms of our security and it doesn't seem to have any impact from an end-user perspective.

We use the threat detection feature.

The Deep Visibility feature is something that we have used once or twice. It gives us visibility of all of the activities that took place, to determine what exactly was caused. We don't use this feature very much, purely because we don't have many things to look at. We did find some things that were suspicious, and we were able to resolve them. It highlights certain things that we weren't aware of, and then we were able to go in and understand them further. At that point, we either marked an issue as a false positive, or we denied it permission to continue. In either case, SentinelOne stopped it from proceeding. 

At the moment, my confidence is quite high with respect to the effectiveness of the distributed intelligence at the endpoint. I haven't had reason to determine if it's not working and at the moment, it seems to be doing what it says it does.

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IT Manager at Telecorp Inc.

The valuable feature of this solution is the ability for it to stop a virus or ransom ware. It uses a SOC for active monitoring and AI software that watches where you go and what gets executed. If it sees danger I get alerted and the machine is frozen. If the SOC believes it to be a virus the machines network card is frozen or the machine is automatically returned to the state before the file was executed and the file is erased. If it's safe the machine is auto unfrozen. I can go in look at the logs, verify if it's a false positive and unfreeze the machine. If I believe it is a virus I can return the machine to before the file got executed. Erasing any damage. If I believe it's a false positive I can mark it benign and re execute the file. So far it's stopped four ransomware cases from getting through, so it's doing a good job.

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CIO at a manufacturing company with 1,001-5,000 employees
  • Easy to install and update
  • Management Console in the cloud
  • Ability to partition it in "sites" (our subsidiaries) with local site admin
  • Overall good quality protection

Also, in terms of impact on the endpoint, we carefully manage endpoints for specific purposes (such as for connection to industrial machines) to avoid the false positives that are quite typical in a behavioral engine like SentinelOne. But generally, the impact is quite low, and the Management Console and SOC support allow us to check if everything is working properly or not.

In addition, one of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important.

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Security Expert at a healthcare company with 5,001-10,000 employees

The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use. 

Regarding threats, it is very powerful. It highlights them immediately on the console, then you can decide if it's a false positive or an actually real threat. 

SentinelOne's distributed intelligence at the endpoint is very powerful and works well.

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Managing Member at Pender & Associates

The most valuable feature is that it works and is reliable. 

Other solutions I have researched have all been breached, and as far as I can see, SentinelOne is the only one that has never been breached. It provides fully autonomous threat mitigation and ransomware file encryption roll back in real-time without human intervention.  

Our clients have been able to survive a ransomware attack without even knowing that they had had files encrypted and automatically rolled back - even their Point of Sale (POS) system did not miss a beat and the business continued as normal without interruption.

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VP at a tech services company with 11-50 employees

The most valuable feature is that it just unintrusively works in the background to carry out the protection. You don't have to babysit it. Instead, it will alert if it sees something, you deal with it and carry on from there.

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Learn what your peers think about SentinelOne. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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