SentinelOne Singularity Endpoint Reviews

First, budget-wise, and for the quick actions I take in automation, certainly AI plays a crucial role.

The most valuable features are the quick action and restoration capabilities. I can catch any behavior and restore everything for the last two changes. There's also automation that gives my team free time, preventing them from having to look for every alert. As a result, we don't need their action on some emails.

Integration with the firewalls is needed because there is no integration with Forti as a FortiAnalyzer. It is currently integrated with FortiManager and the Forti box, but if I have an analyzer, it doesn’t integrate with them. It would be better if there were direct integration with FortiAnalyzer.

I have used the solution for two years.

The stability is just okay.

The scalability is good at more than ninety percent.

I would rate the customer service at an eight.

I tried, when busy, CrowdStrike, and as an endpoint, I work with FortiClient.

The setup is complex related to the XDR because there are more logs, and the queries need someone expert for that. I should create a guide.

The deployment has been done in-house by my team.

If I compare prices between SentinelOne and another solution, I have already conducted this exercise, and SentinelOne is cheaper by more than sixteen percent.

It’s cheaper than other competitors.

I will recommend it to other clients. The quality is good for us based on our operations. We don't have a huge amount of transactions, but it’s good for us. The solution meets our needs. It’s good. Overall product rating is eight out of ten.

We primarily use the solution for EDR, which it does in a brilliant way. We are also using it for log management. We can use it for investigations, reporting, and security incident management.

The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources.

The solution prevents ransomware and other threats.

So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed.

It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that.

If we want to do integrations with third parties, we don't have very many challenges around that.

The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent.

It helps us consolidate our security solutions.

While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have.

The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks.

We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. 

It's effectively helped to reduce organizational risk. 

They are still largely an EDR product. The MDR side needs to be demonstrated. They need to make zero trust more robust. 

I've used the solution for around two years now.

I'd rate the solution's ability to scale eight to nine out of ten. 

The SLA is good and the support team is quite impressive. They are very quick. I never need to escalate.

Positive

We were using Sophos and Symantec previously. We switched as SentinelOne took up fewer resources and could support a Linux environment. 

The initial setup is fairly straightforward. 

It's giving me confidence that my network is protected. The ROI is not so much cost savings as security on offer. We can safely sustain our business and secure our data assets. However, the time and cost savings we've seen are quite good. 

The solution is moderately priced. It's a valuable solution to have, however. 

We are evaluating Crowd Strike at the moment. 

We are a SentinelOne customer. 

The quality and maturity of the product are good. It's one of the market leaders. It's delivered on what it's supposed to do. 

I'd rate the solution nine out of ten.

They are a good strategic security partner. They have the right credentials. They're offering a relevant service and it helps me communicate to my customers. I rate them very highly.

I use SentinelOne Singularity Complete to prevent and mitigate attacks on my laptop.

While traditional antivirus programs can offer some protection, they often fall short against advanced cyber threats. This means having an antivirus doesn't guarantee my laptop's safety, as I've experienced with viruses, blue screens, and even complete crashes. Therefore, finding a more comprehensive security solution that actively prevents infections and stops attacks before they happen is crucial. The repeated blank screens on my laptop are a clear sign of a compromised system and so I implemented SentinelOne Singularity Complete to mitigate these problems.

The interoperability of SentinelOne Singularity Complete is one of the key features. I integrated SentinelOne Singularity Complete with another solution for a customer and it was seamless.

SentinelOne Singularity Complete integrates well with my existing security solutions and provides effective data correlation. While our company has a smaller security stack, the larger customers who've incorporated Singularity across their entire security infrastructure have experienced seamless integration.

It streamlines our security posture by consolidating disparate solutions into a unified platform. This eliminates the need to navigate siloed interfaces for attack visibility, while automated response capabilities minimize the manual effort required for mitigation.

I sold the Ranger functionality to a customer who is an ISP and needed more network visibility.

Customers appreciate the ease of use of SentinelOne Singularity Complete's Ranger functionality, as it doesn't require installing new agents, or hardware, or making network changes.

SentinelOne Singularity Complete provides us with the confidence of knowing we're protected when connecting to external networks. Its user-friendly interface and seamless integration enable us to easily add more security features as our needs evolve, without incurring significant costs.

The number of alerts has been reduced. We used to get a lot of false positives and the solution has reduced our alerts by over 60 percent.

By quietly resolving most issues in the background, SentinelOne Singularity Complete frees up our time for other projects and tasks. This way we don't have to call our support team and we don't lose any productivity. We can save around four hours a day when an issue is detected.

Our MTTD has been drastically reduced by SentinelOne Singularity Complete to less than 30 seconds.

Our MTTR has been reduced thanks to the automated AI response from SentinelOne Singularity Complete. What we do after that is use the insights provided by the endpoints and the management console to help guide the client on what steps should be taken moving forward.

Switching to SentinelOne Singularity Complete significantly reduced our security costs. Previously, our solution was both expensive and insufficient for our needs. By moving to SentinelOne, we achieved a 40 percent cost saving. Additionally, we benefitted from time savings and increased productivity, further contributing to our overall cost reduction.

SentinelOne Singularity Complete has helped to reduce our organizational risk by over 70 percent.  

The offline protection offered by SentinelOne Singularity Complete for my devices is valuable.

The automatic mitigation features are incredibly valuable. Over the past two months, receiving alerts on my laptop about mitigated attacks has been one of the key benefits. It's fantastic that I don't have to manually intervene in the mitigation process, yet I'm still informed about potential threats and assured that I'm protected.

The detailed history logs allow us to easily detect malicious behavior within the network.

I would like to have firewall functionality within SentinelOne Singularity Complete.

I have been using SentinelOne Singularity Complete for eight months.

SentinelOne Singularity Complete is extremely stable in the cloud.

SentinelOne Singularity Complete is highly scalable. We have had many clients easily scale their number of endpoints.

The technical support is good.

Positive

We previously used Sophos and Fortinet for the firewall but switched to SentinelOne Singularity Complete because of its more robust capability, ease of integration, and lower cost.

SentinelOne Singularity Complete stands out as the most innovative and forward-thinking solution in the market. Through strategic acquisitions, SentinelOne has gained a distinct edge over its competitors.

In the beginning, our technical team did not have a lot of information but once they received some guidance from SentinelOne the deployment was easy.

The efficiency gains and enhanced security delivered by SentinelOne Singularity Complete consistently ensure a positive return on investment.

SentinelOne Singularity Complete's pricing is affordable. They offer licenses from zero to a hundred making it accessible even for smaller businesses.

We evaluated CrowdStrike but we didn't have much information about how it worked, its functionality, or cost.

I would rate SentinelOne Singularity Complete a nine out of ten.

SentinelOne Singularity Complete is a mature solution that takes care of most of our use cases for EDR and the Ranger functionality provides visibility into our network. SentinelOne Singularity Complete as a first line of defense gives us peace of mind.

No maintenance is required from our end.

SentinelOne is my go-to as a strategic security partner when it comes to anything EDR-related.

SentinelOne Singularity Complete is a great solution and I recommend it. SentinelOne Singularity Complete can easily be deployed in any environment and is cost-effective.

It's endpoint protection that also takes care of the server.

Mainly, we [my company] have a lot of systems on Linux. So when we were looking for an EDR solution, we evaluated all three top options: SentinelOne, CrowdStrike, and Carbon Black. We found CrowdStrike to be slightly better than SentinelOne in terms of features. But the only reason we chose SentinelOne was that its Linux agent was far superior.

We review our EDR solution every year. So far, it's been SentinelOne. Earlier, it was Trend Micro, I think. So we evaluate and change our protection software almost every year.

It is quite easy to manage our environment with the Singularity console.

We have policies in place to isolate any suspicious behavior from the network immediately. There's even a zero-trust option that we utilize.

Moreover, visibility into the attack surface and risk is good. It's protecting quite well. We do have incidents regularly, but no major ones at all.

When it comes to threat detection and prevention, it's quite sensitive and quite good.

We do the evaluation every year, so we always see something new that comes in. We evaluate across products and then choose the best one.

SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux.

The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.

SentinelOne could work on a more centralized dashboard.

Also, it didn't have much incident management built in.

We've been using it all across for the last three years.

So far, I didn't face any major issue with stability. They communicate in advance about any maintenance downtime or updates. But so far, we haven't faced any outages.

Scalability is quite seamless. We have people who work from home also. There are no issues. It scales across geographies, and we haven't had any problems.

The customer service and support are good. Their responses are quick. We normally interact with them only over emails or their forums.

We never had to talk to them or call anybody. It's always been emails or forums, and it's been efficient.

The forums are really good, actually. As long as you follow their forums, that's more than enough, at least for us. I don't know about others, but for us, we found that asynchronous communication is more than sufficient.

Positive

CrowdStrike was a bit better in terms of features. They had a much more centralized dashboard for tracking, In case of investigating incidents, the evaluating mitigation plans from the community were also good. They were much more mature in those incident management scenarios. 

SentinelOne was just detection and isolation; it didn't have much incident management built in. But we have our own incident management function, so that wasn't a deal-breaker.

The initial setup was quite easy and very straightforward. 

My team is familiar with most of these products, so for them, it was a breeze. There were no issues.

We normally take an evaluation period of 45 days. That's the trial period they give, during which we test everything and then give them the results.

Overall, the price is very competitive. It's just relatively low compared to other products. The team told me it's something like 12% cheaper than CrowdStrike.

SentinelOne is much more cost-effective compared to other software because they offer a lot of flexibility in terms of licenses, which you can scale every month.

But others might have a more user-friendly, centralized console. If that's a need, then you have to pay a premium for that.

Overall, I would rate the solution a nine out of ten. Considering what happened with CrowdStrike recently, it is all over the news. 

The main point is that if you want feature parity across Mac and Linux, they should go with SentinelOne, not CrowdStrike. CrowdStrike may be very good for Windows, but that's also in question right now. We feel SentinelOne is a little better for Windows.

We use SentinelOne Singularity Complete as our server and endpoint security solution.

We sought to consolidate our security solutions, lower maintenance, and operational costs, and streamline scalability and configuration. Implementing SentinelOne Singularity Complete enabled us to achieve these goals.

SentinelOne Singularity Complete's interoperability is excellent. The solution can correlate with various threats and provide us with granular information across our landscape. Singularity Complete is fully integrated and can be scaled and expanded to all of our devices.

Singularity Complete's ability to ingest and correlate across our security solutions is good.

Singularity Complete has enabled us to consolidate our security solutions. We can now consolidate all of our Linux and Windows security servers, as well as display various touchpoints and our laptops and desktop devices.

We use the Ranger functionality. The network and asset visibility provided is important because we can see the types of devices connecting to our enterprise network.

Ranger's ability to prevent vulnerable devices from becoming compromised is good.

Singularity Complete has increased our security score. We were able to see the benefits within four months.

Once we can configure and fine-tune Singularity Complete, we can eliminate the false positives that are generated.

Singularity Complete has helped free up our staff's time to work on other projects. We have saved around two months in total.

Singularity Complete has helped reduce our MTTD by 30 percent.

Singularity Complete has helped reduce our MTTR.

Singularity Complete has helped reduce our organizational risk by 50 percent.

SentinelOne Singularity Complete is easy to configure.

The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable.

The support has room for improvement. They take a lot of time to respond.

The documentation provided for implementation is not adequate and has caused us challenges.

The pricing is also high and can be improved.

I have been using SentinelOne Singularity Complete for three years.

SentinelOne Singularity Complete is stable.

SentinelOne Singularity Complete is easily scalable.

The technical support takes time to respond to our tickets.

Neutral

Previously, we utilized McAfee for our servers and Microsoft Defender for our endpoint protection on desktops and laptops. However, we desired a unified EDR solution to streamline our security management. Upon evaluating SentinelOne Singularity Complete and confirming it met all our requirements, we transitioned to this comprehensive solution.

The initial deployment was straightforward. The deployment took two months, and three of us including two engineers were involved in the process. We first deployed Singularity Complete to our test servers to ensure everything worked properly before proceeding with the full deployment.

The consolidation of multiple solutions into Singularity Complete, along with improved response times and smoother business functionality, has resulted in a return on investment.

The price is costly compared to what we were previously paying with Microsoft Defender and McAfee.

After evaluating CrowdStrike and other solutions, we ultimately chose SentinelOne Singularity Complete due to its user-friendly functionality, efficient logging, and rapid response times.

I would rate SentinelOne Singularity Complete eight out of ten.

SentinelOne Singularity Complete is a comprehensive, integrated solution for endpoint protection across the enterprise.

Singularity Complete is deployed across our campus with around 200 users.

SentinelOne Singularity Complete is a good solution that meets our enterprise needs.

I recommend organizations first evaluate SentinelOne Singularity Complete to see the kind of visibility it can provide into their endpoints.

SentinelOne Singularity Complete has reduced our operational costs and response time while enhancing our business efficiency.

My company uses SentinelOne Singularity Complete for general endpoint security. The solution is excellent at solving problems many other vendors don't solve properly. My company runs on multiple platforms and software in various environments. My company is a Microsoft company with Azure AD and many Windows computers, and SentinelOne Singularity Complete is terrific for that. The company also has MacBooks, Linux machines, and clusters of Linux containers with various distros and types. SentinelOne Singularity Complete is surprisingly good at supporting the platforms, and the enterprise needs my company has.

The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box.

Implementing SentinelOne Singularity Complete is a competitive bid process. As part of the competitive bid process, SentinelOne Singularity Complete stands alone. I work for an enterprise, and the company has old software. CrowdStrike Falcon Pro is a great competitor of SentinelOne Singularity Complete, but CrowdStrike Falcon Pro doesn't fit my company's needs because of its very aggressive deportation policy. If you ever run any software not in the standard manufacturer support or some support package, Crowdstrike cuts you off from updates. In real life, that doesn't work because my company builds software. Some of the company's cluster apps run on Red Hat 7, old Linux kernel,   CentOS, or other distros around that era. My company has significant old technologies that it needs to secure.

A pro of SentinelOne Singularity Complete is the approach that it knows isn't the best, but it will still give you the best it has.

I also find that SentinelOne Singularity Complete gives a significant layer of security on top of SD-WAN, mandatory access control, and general information management, which is very helpful.

In assessing the solution's interoperability with other Sentinel One solutions and third-party tools, my company started utilizing Scalar and has a history of using Scalar and other providers. SentinelOne acquired Scalar, an enterprise log management platform, which is very good for the price. Scalar may not be the best platform in the world, but it's very good for the price. SentinelOne, having acquired Scalar, has gone and built an excellent integration for all logging so that you can get the SIEM logs into the Scalar pipeline and run it through a general log analysis platform, so it's unmatched.

In general, I'm pleased with the ability of SentinelOne Singularity Complete to ingest and correlate across my company's security solutions, especially with its price point. I only found very few antivirus or EDR solutions that can compete with SentinelOne Singularity Complete, but I generally prefer working with the solution because of its interoperability.

Another reason why I like the solution is because it works. It doesn't require an Internet connection. The remediation is automated, and the alerting function is excellent. Support for the platform is also great, including multi-tenancy, role-based access control, and automated deployments.

I don't have much bad feedback about SentinelOne Singularity Complete, while in contrast, I've been quite disappointed by many technical aspects of other antivirus solutions, such as the Deep Instinct Antivirus. As for MSP machines, I used to work at MSP and had many problems. I also find the CrowdStrike sales representative incredibly annoying.

I find that SentinelOne Singularity Complete works pretty well for what I want, and it always hits the right price point and options that suit my company's general, overall security platform and management of that platform.

The Ranger functionality of SentinelOne Singularity Complete works well in providing network and asset visibility, especially as my company is a Microsoft Azure AD company at the core, so most of the company's Mac and Windows endpoints are managed, and monitoring the cloud ID and posture is essential. However, I don't need to check it daily because the solution manages itself well. SentinelOne Singularity Complete works very well for active directory management and posture matching.

I appreciate that the solution can consume at an API level, but I don't care as much whether it runs an agent or doesn't because I can automate agent deployment to the fleet. If the agent works, then great. An agentless solution is suitable for old platforms that don't have the most up-to-date technologies. Whenever you try to run an agent on various environments, it might not be the ideal platform for that agent so you could run into unexpected problems. Being agentless makes SentinelOne Singularity Complete better, but I wouldn't be upset if it were a good and solid agent-based solution.

In terms of how significantly the solution helped reduce alerts depends on how many alerts my company was paying attention to before and how many alerts it is paying attention to now. I'm unsure about that because one reason for implementing the SentinelOne Singularity Complete stack at the company has been to increase the security footprint and security posture. My company might have had several useless alerts before and maybe fewer alerts now, but did the company pay more attention to the alerts now? I'm unsure if the alert reduction or paying more attention to the alerts makes a difference.

About SentinelOne Singularity Complete helping to free up staff for other projects and tasks, that isn't easy to tell, as I have a team of four, and some of the work changed upon implementation. For example, instead of fighting with specific agent installs or trying to figure out how to get logs into another system, some of that workload is reduced, but now my team may be paying more attention and uses the same amount of time for alerts, remediations, or other more important aspects, so it is possible that the amount of time spent after the SentinelOne Singularity Complete implementation wasn't really reduced. That would depend on your perspective.

As to SentinelOne Singularity Complete helping the company reduce the mean time to detect, my company didn't record the mean time to detect before implementing the solution. I feel that it is effective, but right now, I don't have a basis of comparison that allows me to point to that periodically says my company reduced the meantime to detect or that it was increased by some percentage.

SentinelOne Singularity Complete has been very effective in helping reduce organizational risk for my company, especially regarding budgetary footprint. The solution has been very effective at what it does and has helped reduce the company's cyber insurance premium. My company is a SOC 2-certified institute and has to go through an annual compliance process with auditors, so going through and being able to explain and show how the company has automated and deployed solutions and minimized its risk profile has been very helpful.

The company I work with now spends slightly less than it did and gets more value from SentinelOne Singularity Complete. Though the cost may not be that different from others, the value provided by the solution is very different. In the past, my company had several decentralized alerts and platforms. Still, after implementing SentinelOne Singularity Complete, the solution could bring and tie them together through an automated platform. It works, and when it comes to enterprise security, for every company you work for, you're not the one who built that network or solution. You have no idea what's going on, so your ability to maintain control relies on understanding the threat surface and how to control it, which SentinelOne Singularity Complete is good at.

My background is in Linux administration, and I've gone through several security tools over the years. I built out mandatory access controls and messy Linux policies. I've worked with a lot of different companies over time. SentinelOne Singularity Complete supports Linux systems really well, which is crucial because I work for a company that builds software with an ecosystem of applications, cluster apps, and containers on Linux.

Some other solutions were stuck a decade ago, particularly running Windows and .NET and other affordable systems, and though I love Windows and Mac, those are user endpoints, and endpoints extend beyond user endpoints, for example, endpoints include servers and the full scope of internet-connected devices in a company.

If you're trying to implement a zero-trust framework and a system resilient to failure across a Swiss cheese layer of multiple problems. In that case, finding one solution capable of dealing with that kind of threat is complicated. You look at Microsoft Defender, and Microsoft has improved its security over the last decade. Obviously, Microsoft still has ways to go, given that it still keeps losing its signing keys. Still, the reality is that, similar to Windows and Azure, Microsoft has improved its security footprint. Microsoft Defender went from being a joke of a product to a very viable solution. That's great, but I can't run that on Mac, and I can't run that on Linux clusters.

Looking at CrowdStrike Falcon Pro, it is a great product. It has a very annoying sales team, but it is excellent. The problem in enterprise, however, is that sometimes, you have to run old technology, and when you cut off the solution from working on old technology, that's not helpful and makes everything worse, so I appreciate the aspect of SentinelOne Singularity Complete supporting even the old technology my company is on, which is a significant differentiator that is very useful about the platform.

When you think of Carbon Black and VMware, each platform is good, works quite well on Mac and Windows, and has some capabilities, but the level is not the same as SentinelOne Singularity Complete. SentinelOne Singularity Complete can be a stand-alone product versus other products.

If you're running a decent company, you should be able to invest in security and be willing to spend whatever it takes to have a very competent solution. Since I control the budget, SentinelOne Singularity Complete provides more value for the dollars spent and a more cohesive structure than what you can get from other solutions.

I'm unsure if SentinelOne Singularity Complete is amazingly the best, but it's the best overall product because it fits my company's needs. I work for a SaaS building enterprise company that does financial transactions, which has public internet-facing applications that get constantly attacked. If I can't run a comprehensive security product across all systems, I'd have to look in three different places, which means I lose some of that robust information. I lose some of that ability to correlate threats and figure out what's happening, and so do automated platforms. An automated platform can lose the ability to correlate the different events it doesn't know about, and this is where SentinelOne Singularity Complete really shines. It's a cohesive, widespread solution that's great in various aspects.

In terms of being innovative, SentinelOne Singularity Complete is quite innovative. I grew up with the internet and have seen different generations of security products and ideas. When SentinelOne Singularity Complete came to market, it was significantly different than the other solutions. SentinelOne could either be acquired or build very useful products, taking interoperability between different products to a level you won't find in other companies.

With how my company uses SentinelOne Singularity Complete and the Scalar platform for all its servers, the company logs into Scalar and runs alerts and rejects, flags alerts, and also gets to ingest all SIEM logs from SentinelOne Singularity Complete into Scalar, and then gets automated alerts. This means that my company gets multiple layers of visibility across its stack and analysis pipeline. My company then gets to log push to S3 after the hot tier access is over, which means it gets to retain all security alerts and problems for up to seven years, just in case, which is essential for a financial services company like the one I work for. Doing that is much more complex with other solutions versus SentinelOne Singularity Complete, so I chose it because, currently, it is the best.

I care about aspects that other people don't care about, such as supporting old Linux distros and being able to run the solution in some weird cloud environments easily. I care about SentinelOne Singularity Complete working with my company's log analysis platform, which makes the process easier.

It's difficult to pinpoint areas for improvement in SentinelOne Singularity Complete because I always like to see certain aspects. Still, if I look into the EDR solution itself, I don't have many negative thoughts about it, as it is very good.

If something could be improved in the solution, I'd say better pricing, as I'd always take better pricing. I would appreciate lower pricing. The lower the pricing, the easier it is for me to sell it. A solution with lower pricing tends to sell itself at some point.

Building a more advanced "if this, then that" logic in SentinelOne Singularity Complete, in terms of when to cold shutdown, particularly when it detects a threat, would isolate it from the network, could be an improvement. There could be a better way of saying "yes" or "no" to doing an action or specific actions unless it's one of the exceptions on your list. Having an additional logic layer could improve the solution, mainly because I run multiple systems with different layers. For example, if I'm running a very important server with this agent, and that server gets infected, I may not necessarily be sure that I want to shut it down right away. Maybe I want to isolate some of the connectivity but not do the entire security remediation automatedly or curtail network access type of activity.

If I could have a more advanced control layer where I could say, "Hey, I want to do that on almost every system, but these systems are so important, and they have to keep running, so maybe if there is a problem, you can do these things instead," then that would make SentinelOne Singularity Complete better.

We've been onboarding SentinelOne Singularity Complete as our primary EDR solution this year.

We implemented Scalar last year as the first step, and then it became a natural step to move as we wanted to have all of our logs flow into our general login analysis platform so that we could build and consume our own software platform. We build many SaaS apps, and we have about a thousand web servers facing the Internet, so what better way to analyze all of these than to get our internal logs, such as browser, local events, and all of the data into one place and one data plane?

Stability-wise, I haven't run into many problems with SentinelOne Singularity Complete, except for one case where the agent was short-cycle restarting, but that was due to some problems I caused. I can't really complain about that.

I wouldn't say I liked the SELinux policy that you force out over Ansible configurations, which naturally conflicted with the SentinelOne Singularity Complete agent. Still, once that got flagged and tagged, it was fine.

Overall, I'm satisfied with the stability of the solution, which was why my company implemented it.

SentinelOne Singularity Complete is a scalable solution, which is another reason my company chose it.

I don't contact technical support very often, but when I have, I haven't been disappointed. For example, the Scalar data center team has provided excellent technical support whenever I've asked for help with query matching strings and building RigX, so I'm very happy.

I found the technical support for SentinelOne Singularity Complete very good, and I'd probably reach out to the support team with more questions, which the team would probably answer.

My rating for technical support is nine out of ten.

Positive

Previously, we used Microsoft Defender, but I also used SentinelOne Singularity Complete in a former company. I like it a lot, and that's part of why my company uses SentinelOne Singularity Complete now. 

Deploying SentinelOne Singularity Complete didn't take long for a small global company like ours. My company has offices in the US, Canada, France, and India, and working between different locales took more time, but generally, the process didn't take very long, as it only took about two weeks.

SentinelOne Singularity Complete is a commercial solution that I found easy to implement, which is another reason my company paid for a commercial solution.

Myself and two other people were involved in the deployment.

In terms of getting ROI from SentinelOne Singularity Complete, some factors must be considered. There is a requirement for a few layers to start with. My company has to spend some money just as a baseline.

One requirement is to be SOC 2 compliant, which means an auditor will come in and ask about the company's antivirus software, whether it's running an EDR, including analyzing logs.

Another player is the cyber risk insurance, as the company tries to get the premiums as low as possible and takes security as seriously as possible, by demonstrating to insurance partners that the company is a very low risk in terms of threats becoming problems.

In terms of cost-effectiveness, mainly based on adjustments to your premium, which either raises or lowers the price, SentinelOne Singularity Complete is quite effective.

SentinelOne Singularity Complete is aggressively priced compared to smaller solutions. Still, in the past, as I worked for a SentinelOne reseller partner that deployed SentinelOne solutions to a lot of different customers, I was able to appreciate its capabilities and full features, which is part of the reason my company has implemented SentinelOne Singularity Complete.

The solution is a bit cheaper than CrowdStrike Falcon Pro and more expensive than smaller solutions. Still, it has a pretty reasonable pricing point, as I appreciate the flexibility SentinelOne Singularity Complete offers. I haven't been disappointed with its pricing because I'm more of a "not everything cheaper is better" person. It's not better if it makes the worst product.

I'm very satisfied with SentinelOne Singularity Complete, especially its price because I've worked with various companies. Yet, I found that no one provides a really good solution for the price except for SentinelOne.

When I started at this company, an MSP recommended a legacy type of antivirus, and I felt it was not up to par with what SentinelOne Singularity Complete provides. SentinelOne Singularity Complete is an excellent enterprise product with an excellent price point that's hard to argue with in terms of results and efficiency per dollar spent, so it's a no-brainer.

My company is mainly a cloud-based company. Very few solutions in the company have been deployed on-premises.

SentinelOne Singularity Complete is managed across different layers and all verticals, such as the web, firewall, etc.

Between two hundred to two thousand five hundred people use SentinelOne Singularity Complete within the company.

My rating for SentinelOne Singularity Complete overall is a nine out of ten. I don't give tens because there's always room for improvement, but the solution is pretty good.

I typically deploy it into typical business environments such as law offices, doctors' offices, and marketing companies. I have clients of all walks of life, including accountants, attorneys, doctors, and veterinarians. I work in a very simple environment and am not dealing with high security, such as CIA-level security. For example, I use it in a doctor's office where it does a good job staying HIPAA compliant.

The best aspects of SentinelOne Singularity Complete for these clients are its ability to detect malicious activity. While there are sometimes false positives, they are minimal, making it quite effective. It recently stopped a ransomware attack at one of my clients, proving its reliability. The clients do not see immediate efficiency gains or significant time savings.

I haven't done any integrations, as I'm just in the beginning stage of ramping up the product implementation and mastering the product. I don't qualify myself as a master in the use of SentinelOne Singularity Complete, so I cannot offer great insight on this.

I have dealt with SentinelOne Singularity Complete for less than a year.

The stability of SentinelOne Singularity Complete is demonstrated through its ability to detect malicious activity. While there are sometimes false positives, they are minimal. It recently stopped a ransomware attack at one of my clients, proving its reliability.

My clients are mostly small, and my largest client has about thirty computers. I do the deployment myself, and it's not a huge effort. It's not comparable to dealing with a company that has three thousand computers.

In the past, I used another product that malfunctioned and caused high processor activity which required stopping and reinstalling it. However, this hasn't happened with SentinelOne Singularity Complete. I used to have many false positives with other products that would block good programs, but I haven't experienced that with SentinelOne Singularity Complete, making it more quiet and efficient.

The initial setup was very simple; deployment is straightforward. Fine-tuning it is a bit more involved, but overall, it's a very simple product to get started with.

I was a part of the setup and deployment process.

The return on investment for my clients isn't visible until there is an incident or an attack that gets stopped. Then they realize the value of prevention. The challenge with security products is that ROI isn't apparent until an incident demonstrates the potential for loss. Clients often think they are immune, especially small ones, believing they're too small to be attacked. They don't realize that the cost of an attack could be a hundred thousand dollars, while they perceive the likelihood as very low.

The pricing for SentinelOne Singularity Complete is good. There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution. If they want security, looking for the cheapest solution means they have the wrong approach, because good products are not cheap.

I don't have hands-on experience with CrowdStrike, Cisco, or Palo Alto products, but I know the companies. I do not have experience with AI features or AI analytics yet. I don't think there is real-time threat intelligence within SentinelOne Singularity Complete, and if there is, I'm not using it. I'm just getting to learn the product, so I cannot offer any deep insightful opinion. On a scale of one to ten, I would rate it a nine or a ten, as I'm very happy with it currently.

We use SentinelOne Singularity Complete as our endpoint security solution to detect malicious activity and unusual behavior. It is a great tool for analytics and forensic investigations, and it has a good feature for catching threats. I was particularly impressed with this feature.

We implemented SentinelOne Singularity Complete to secure our endpoints.

SentinelOne Singularity Complete has helped us consolidate our security solutions. We can create use cases and workflows in SentinelOne, and analyze alerts and logs. We can also create custom policies based on our needs. For example, we can create workflows for post situations, or detect specific types of attacks, such as persistence or defense evasion techniques. We can use these techniques to create our own custom use cases, which can then be deployed in production to detect these types of threats.

After deploying SentinelOne Singularity Complete, we were confident we would not face any endpoint security threats. SentinelOne was able to block the type of events that were a true positive. Sometimes, we have also received false positives, but SentinelOne should detect this activity. So, that was the expectation, and SentinelOne has met it. This is very helpful.

SentinelOne Singularity Complete met our business needs and requirements. It was easy to deploy and manage as an administrator, and we can manage the console without having to constantly connect to the user or machine. We can do many things from the console alone, such as taking remote sessions, uninstalling any other solutions or products, and performing cleanup activities. This has been very helpful. We saw these benefits within one month of deploying Singularity Complete.

SentinelOne Singularity Complete helped reduce the number of false positive alerts we were receiving with our previous solution.

SentinelOne Singularity Complete has helped us save three hours per day of our staff's time. The single console makes it easy to manage compliance, including health check reports and the applications we are managing. We were able to identify and remediate malicious files through the console, without having to resolve the issue directly with users or other teams. This is a significant improvement.

SentinelOne Singularity Complete has helped reduce our MTTD and our MTTR.

SentinelOne Singularity Complete has helped reduce our organizational costs by eliminating the need for other endpoint security solutions. It is a cost-effective solution that provides comprehensive protection.

It has reduced our organizational risk by 90 percent.

The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations. SentinelOne also provides security for installed devices for all operating systems, including Mac, Windows, and Linux, for users who cannot install SentinelOne themselves and need to connect with the administrator.

SentinelOne Singularity Complete needs to support more common development languages, such as PowerShell and Python so that we can better use the solution.

In the release, I would like to have application management features and pre-defined command features that allow us to take control of the system. 

SentinelOne needs to provide more documentation for administrators and analytics.

I have been using SentinelOne Singularity Complete for six months.

I would rate the stability of Singularity Complete eight out of ten.

I would rate the scalability of Singularity Complete eight out of ten.

We have 24/7 support, but it is just moderate.

Neutral

SentinelOne is more secure and offers better scope for threat hunting on Linux than other security solutions, such as CrowdStrike and Microsoft Defender for Endpoint. SentinelOne Singularity Complete allows us to consolidate solutions and is easy to administer from a single console.

The initial setup is straightforward. After completing the proof of concept, we deploy the Singularity Complete solution for our clients. We install the agent and create group policies for detection and prevention. We use a configuration management solution to deploy Singularity Complete within five to ten minutes.

One person can complete the deployment.

We implemented the solution in-house.

I would rate SentinelOne Singularity Complete seven out of ten.

I would rate SentinelOne Singularity Complete's ability to be innovative eight out of ten.

SentinelOne Singularity Complete has a mature GUI.

We deployed SentinelOne Singularity Complete in one of our client environments with 13,000 machines and 1,000 servers.

SentinelOne Singularity Complete maintenance consists of daily monitoring for updates and prioritizing policies and requires around five administrators.

SentinelOne is a good strategic partner.

SentinelOne Singularity Complete makes it easy to perform operations and investigations.

We use it for our endpoints. It is installed on all of our servers and desktops. It is a replacement for the AV platforms that we used to have. 

Overall, the product monitors what is happening on your machines. It monitors incoming mail and web addresses that your browsers are trying to access. It looks for suspicious activity that may occur on your desktop or on your server and generates alerts based on the type of activity. It might find a malicious file that you downloaded. Like a virus scanner, it would scan something. It might find something that it suspects to be malicious. It will look at that item and go to its own threat intelligence sources to see if it is a known threat. If it is a known threat, it will either block it or do something to it based on how you have pre-configured it. If it suspects something to be a threat but does not have any reference, meaning that it is an unknown threat, then depending on what it detects or how that thing may behave, it would either alert you or suppress or isolate it. It can do a number of things. It depends on the inner workings of the product itself, but our use cases are to protect our endpoints. It is a replacement for our AV, but it is a whole level above what AV used to be. It is the evolution of AV.

We had three different AV platforms in our organization. There was no central way to manage them. We had no complete visibility. From one part of our organization, we had no visibility into another part of our organization. By putting this platform in, we now have one view of the entire organization. We can look at threats as they span our organization. Threats could potentially be moving around. We can detect if they are spreading to other parts. We could not do any of that before.

Singularity Complete has a much better detection engine. It detects a lot more than an AV can. AV is pretty much finished. There would not be AV anymore.

In terms of interoperability, we do not have any other SentinelOne solution. This was our first one. There is not a lot of interoperability between endpoints and everything else. The only interoperability that is useful for us right now is the log data that it provides to our SIEM. It allows us to do correlative analysis between different areas. If we have a threat that could be going from endpoints to internet devices, such as switches, or places where the EDR system is not installed, it becomes valuable when we are sharing data from the EDR and our other systems, and we have a tool that analyzes all that data to look for threats that may span in our entire environment. I do not see the interoperability being a problem with our other tools, and I am sure it would not be an issue amongst SentinelOne's own tools as well, but I do not have any data points on that yet.

Singularity Complete has helped big time to reduce our alerts. In fact, that was my concern with it. I was concerned that we are not seeing too many alerts anymore. I had a meeting with them recently, and I mentioned to them that I feel that we should be getting more alerts. They are going to take a look at our platform to make sure it is working fine, but it seems to be doing a great job of dealing with the alerts in an automated fashion. I became a little bit suspicious that it might be doing too good of a job, so we are just having them double-check. It is just me making sure all my I's are dotted, and my T's are crossed. As a security person, I do not like to have questions out there, but otherwise, it is doing a great job.

It has freed up our time. It takes a lot less time to investigate things. It takes care of a lot of things for us. It has offloaded 30% to 50% of some of the work that we had to do in the past. It allowed us to work and focus more on higher-priority items.

It has absolutely reduced the mean time to detect. It has probably reduced the time to detect by 75% because we just did not have some of these capabilities before.

Singularity Complete has also reduced our mean time to respond but not as much as the mean time to detect. It does a lot of resolution of issues for us. It has probably improved that by 30% to 50% because it does a lot of that automatically, but it frees up our time. We can resolve the stuff that needs our personal assistance a lot quicker because we have more tools and capabilities at our disposal through SentinelOne than we had before.

Singularity Complete has saved us costs big time. We have eliminated three different vendors and the associated maintenance of those platforms. We needed more people and resources to manage three different things, but now, we do everything with just a couple of folks. Our time savings are about 50%.

It has helped reduce our organizational risk because we can detect more things that are hitting us. I cannot give a number on that, but it has definitely reduced our risk exposure. From a pure security standpoint, our risk frame point used to be flagged as red. We were missing a lot of things, and now, it is green.

The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view. 

The automatic detection and response is great. It takes care of a lot of alerts that it generates before they even cross our desks, which is great. 

It has advanced detection capabilities. It has the ability to go and look for known threats that are in the environment. Its ability to detect even unknown threats and any suspicious activity is great. We are very happy with it.

It is not so much on the Singularity platform itself, but they have their own built-in SIEM that is included with it. That needs to evolve a little bit. It is relatively basic in its capabilities. They have potential there for a great product and a needed product too. Having some kind of SIEM capability with the endpoint solution will save me from buying a bigger SIEM or buying another one. I could just use the one that comes with my endpoint solution.

From the looks of it, it does pretty much what we need, but it could do more. It would be nice if it had some newer features that other players have. They would have a good market advantage if they were offering SIEM as a part of it. They kind of do that, but it is not something they are promoting. We just stumbled on it, so you can use it for doing other things as well, not just endpoint incident and event collection.

We installed it in January, and we were doing a gradual ramp-up over three months. It has been up and running for about four months now. It is completely up and running.

We have not had any issues. The performance seems good. 

It seems very scalable. We have not run into any issues. We pushed it over about 2,000 endpoints. It performs the exact same way it has been.

I have not personally contacted them, but my team has contacted them. Especially during deployment, they were very helpful. They helped us to get it done. The feedback I got was positive.

We had three different AV platforms. We eliminated McAfee, Defender, and ESET. Singularity Complete does everything better than these because it has got capabilities that these products did not even have. The biggest thing for us is the single pane of glass, so we can see right down to the machine. It is great at machine isolation, and it has better detection and mitigation capabilities than any of these products. It does a lot of it behind the scenes. A lot of it is automated and does not require us to do anything.

It is a cloud solution with local installs at the endpoints, so everything is cloud.

I manage security for the organization. I was not doing the deployment, but I was a part of the deployment team, the meetings, and the decisions when we were going to do different things. I was not pushing the software to anybody's desktop but my team was.

It was not a difficult installation. Based on the feedback that we got, it was pretty straightforward. It went over relatively smoothly.

It does not require any maintenance. It is cloud-based, so we do not have to do much to it. The endpoints will update themselves periodically, so there is not much for us from a maintenance standpoint. It does not have a lot for us to do.

We acquired our SentinelOne implementation through a reseller. We used the reseller's help, but we did almost 90% of it ourselves. They helped us manage the project piece and provided expertise and guidance. Between SentinelOne and the vendor itself, we got it done, but we did 90% of the heavy lifting.

There were probably four or five people between all of our locations, but most of it was done remotely. There was no need to touch individual desktops. We were able to push most of it out.

SentinelOne was half the price of CrowdStrike.

We looked at all the big ones, such as CrowdStrike. That is the first one that comes to mind. We even looked at Microsoft Defender and Sentinel. We looked at a few other solutions out there. We had an IBM demo there, but I do not remember what theirs was called. Bitdefender was another one that we looked at.

We went to Singularity Complete for the feature set. They did not have a robust feature set the way CrowdStrike does, but they had everything that we needed. CrowdStrike had even more advanced features, but SentinelOne's pricing was half of what CrowdStrike sells for. It was a pretty easy decision for us to go with SentinelOne. They were much better than the other players that we looked at. It came down to between SentinelOne and CrowdStrike, and the pricing made all the difference. They also seemed pretty easy to deal with, whereas with CrowdStrike, it felt like they were doing us a favor. When we talked to them, I just did not get a great sense of them, but price was one of the main things. CrowdStrike's price was double of SentinelOne's price.

I would advise a couple of things. If you are using a reseller to buy this and install it for you, have a good reseller that you can call upon for support and help manage the project. The other thing that I would probably suggest is to negotiate your education up front and not after the fact. It does not come with a lot of training. They even charge for the online university, so you should probably negotiate that as a part of the negotiation process before you sign a deal. Other than that, it is good.

I would rate Singularity Complete a nine out of ten. For my use case, it is definitely a nine.

We utilize SentinelOne Singularity Complete as an EDR and MDR solution for both our clients and internal operations.

We wanted to offer our clients a next-generation, AI-based antivirus solution for their endpoints, which is why we opted for SentinelOne Singularity Complete.

We incorporate SentinelOne Singularity Complete as a component of our multifaceted cybersecurity approach. Therefore, its capability for integration, as well as its capacity for data ingestion into NXDR, holds great significance for us.

SentinelOne Singularity Complete functions effectively in ingesting and correlating data across all our security solutions. While we employ an additional SOAR for more extensive correlation, SentinelOne Singularity Complete performs exceptionally well at the endpoint.

SentinelOne Singularity Complete is utilized as a component of our Managed Detection and Response service, resulting in a reduction in the number of alerts forwarded to us.

It helps free up our staff to focus on other projects.

SentinelOne has helped reduce our MTTD. It has also helped reduce our MTTR.

SentinelOne Singularity Complete helps our organization save money through pass-through cost savings.

It helps reduce the risk for our organization.

The most valuable feature is the machine learning capability, as opposed to the traditional rule-based antivirus. This is essential for effectively stopping malware attacks.

We are not utilizing all the features available with SentinelOne Singularity Complete, including the built-in XDR and Ranger, due to the substantial associated costs. There is potential for improvement in the cost aspect.

The area in which I would recommend SentinelOne to continue progressing is focused on enhancing its product. This involves not only internal development but also strategic partnerships similar to the Wiz integration which brings a lot of value.

I have been using SentinelOne Singularity Complete for three years.

It is stable. The downtime has been minimal.

The solution has met all of our scaling requirements.

I previously used ESET and McAfee. We sometimes still use Microsoft Defender for some use cases and we have some clients that still prefer to use CrowdStrike.

The implementation is carried out in collaboration with our partner, ConnectWise. While we handle the agent deployment, they manage all the configurations.

If we weren't using any protective measures, and we were consistently experiencing security breaches, this would result in an exponential level of risk when compared to an alternative solution. Expressing this concept can be quite challenging. How would we even identify if a breach has occurred? Typically, we'd notice something like data encryption taking place. 

So, I believe implementing robust cybersecurity measures is an essential aspect of operating in any technology-dependent field today. It's essentially become a fundamental requirement. That's how we perceive its significance in the present day. Therefore, we communicate this necessity to all our clients and that is where the return on investment can be perceived by using SentinelOne Singularity Complete.

The cost of utilizing all the features of SentinelOne Singularity Complete is high.

I rate SentinelOne Singularity Complete nine out of ten.

SentinelOne Singularity Complete EDR and MDR endpoint agent is a fantastic product. We layer that with other solutions as opposed to only using SentinelOne Singularity Complete.

SentinelOne is undoubtedly a market leader, and I believe it offers a comprehensive and excellent solution. It is on par with other next-generation or AI-based antivirus solutions available in the marketplace.

Depending on the organization's current solution, if they are transitioning from a product like ESET, then the approach to antivirus will be completely different. If they are transitioning from CrowdStrike, I believe the change will be less significant. Testing needs to be conducted, but I anticipate that they can observe immediate value from SentinelOne Singularity Complete. Furthermore, I am confident that they can deploy it without significant concerns about increased risk. Personally, I have never been worried about introducing additional risk by using SentinelOne Singularity Complete.