SentinelOne Singularity Complete Reviews

We primarily use the solution for EDR, which it does in a brilliant way. We are also using it for log management. We can use it for investigations, reporting, and security incident management.

The most important aspect of the solution is that the load on the machine is not very high. It doesn't take up battery resources.

The solution prevents ransomware and other threats.

So far, it is working brilliantly. The dashboards and UI are user friendly, as is the ability to configure as needed.

It seems to have a lot more capabilities. The XDR capabilities, in particular, look very strong. We're currently looking into that.

If we want to do integrations with third parties, we don't have very many challenges around that.

The ability to ingest and correlate across our security solutions is very useful. It's impressive. The AI engine it has is excellent.

It helps us consolidate our security solutions.

While it does not allow us to reduce alerts per se, it does a good job of correlating. The way it's integrated into the SIM, it's working to the expectations we have.

The solution helps free up people so that they can work on other tasks. We don't have to grow our team too much now. My security team is actually quite small - about five people. We all get more time to handle other tasks.

We've noted that it does help reduce mean time to respond. We can identify events easier and those that are most critical are brought to the forefront. Previously, we were in the dark. Now we have so much more visibility. It's been a huge improvement. 

It's effectively helped to reduce organizational risk. 

They are still largely an EDR product. The MDR side needs to be demonstrated. They need to make zero trust more robust. 

I've used the solution for around two years now.

I'd rate the solution's ability to scale eight to nine out of ten. 

The SLA is good and the support team is quite impressive. They are very quick. I never need to escalate.

Positive

We were using Sophos and Symantec previously. We switched as SentinelOne took up fewer resources and could support a Linux environment. 

The initial setup is fairly straightforward. 

It's giving me confidence that my network is protected. The ROI is not so much cost savings as security on offer. We can safely sustain our business and secure our data assets. However, the time and cost savings we've seen are quite good. 

The solution is moderately priced. It's a valuable solution to have, however. 

We are evaluating Crowd Strike at the moment. 

We are a SentinelOne customer. 

The quality and maturity of the product are good. It's one of the market leaders. It's delivered on what it's supposed to do. 

I'd rate the solution nine out of ten.

They are a good strategic security partner. They have the right credentials. They're offering a relevant service and it helps me communicate to my customers. I rate them very highly.

SentinelOne Singularity Complete is primarily used for endpoint protection and integrating vulnerability reports from assessments. It also provides device control, exclusion management, and block listing capabilities. 

Our clientele represents a diverse range of industries, including insurance and manufacturing.

Singularity offers complete interoperability with other SentinelOne solutions and third-party tools, and our clients have reported no issues.

The Ranger functionality provides network and asset visibility, allowing identification of installed and uninstalled assets within the environment. This capability contributes to maintaining a clean and organized environment.

It can prevent unauthorized access and use of USB drives, a common source of malware. Personal USB drives can carry malicious software that infects an entire network. Therefore, SentinelOne Singularity Complete plays a crucial role in protecting organizations from these external threats.

SentinelOne Singularity Complete enables in-depth root cause analysis and the ability to add exclusions as needed, effectively minimizing alert volume.

SentinelOne Singularity Complete helps users save approximately one-third of their time, allowing them to focus on other tasks.

SentinelOne Singularity Complete helps reduce our mean time to detect and helps reduce our mean time to respond by 25 percent.

SentinelOne Singularity Complete helps reduce environmental risk by identifying vulnerabilities.

The visibility feature is crucial for effective detection analysis. The user-friendly console ensures ease of use and learning, even for beginners. Furthermore, the tool's capacity to consolidate various security solutions and perform risk correlation analysis enhances its value.

The primary issue is the console's random automatic logouts, requiring users to repeatedly re-enter their username and password. This problem needs to be addressed.

I have been using SentinelOne Singularity Complete for about six months.

The system has experienced interoperability challenges and high resource utilization, particularly with CPU and RAM.

SentinelOne Singularity Complete is highly scalable.

The response time of customer service could be improved.

Neutral

The initial setup involves configuration policy setup and deploying the agent, which is straightforward if done through tools like SCCM.

Deployment can be managed by one person when using SCCM or similar tools.

The manual effort used for tasks like remediation has been reduced, contributing to ROI.

While SentinelOne Singularity Complete carries a higher price tag than some endpoint security solutions, customers find its robust features and return on investment justify the cost. However, it remains a more budget-friendly option compared to CrowdStrike.

CrowdStrike is a comparable endpoint integration solution. SentinelOne is priced higher than CrowdStrike.

SentinelOne's console offers a more user-friendly experience compared to CrowdStrike and Trend Micro One, making it particularly well-suited for beginners.

I would rate SentinelOne Singularity Complete nine out of ten.

We have many endpoints in multiple locations.

Maintenance is only required if an agent is disabled or cannot connect to the controller; otherwise, no manual intervention is needed.

As a security partner, SentinelOne is on par with CrowdStrike and has strong potential to become a leader in its field.

I recommend SentinelOne for its ease of use and management, especially for new customers. The user-friendly console and straightforward deployment process facilitate a quick learning curve. Furthermore, its cloud-based architecture minimizes the burden of updates.

I use SentinelOne Singularity Complete to prevent and mitigate attacks on my laptop.

While traditional antivirus programs can offer some protection, they often fall short against advanced cyber threats. This means having an antivirus doesn't guarantee my laptop's safety, as I've experienced with viruses, blue screens, and even complete crashes. Therefore, finding a more comprehensive security solution that actively prevents infections and stops attacks before they happen is crucial. The repeated blank screens on my laptop are a clear sign of a compromised system and so I implemented SentinelOne Singularity Complete to mitigate these problems.

The interoperability of SentinelOne Singularity Complete is one of the key features. I integrated SentinelOne Singularity Complete with another solution for a customer and it was seamless.

SentinelOne Singularity Complete integrates well with my existing security solutions and provides effective data correlation. While our company has a smaller security stack, the larger customers who've incorporated Singularity across their entire security infrastructure have experienced seamless integration.

It streamlines our security posture by consolidating disparate solutions into a unified platform. This eliminates the need to navigate siloed interfaces for attack visibility, while automated response capabilities minimize the manual effort required for mitigation.

I sold the Ranger functionality to a customer who is an ISP and needed more network visibility.

Customers appreciate the ease of use of SentinelOne Singularity Complete's Ranger functionality, as it doesn't require installing new agents, or hardware, or making network changes.

SentinelOne Singularity Complete provides us with the confidence of knowing we're protected when connecting to external networks. Its user-friendly interface and seamless integration enable us to easily add more security features as our needs evolve, without incurring significant costs.

The number of alerts has been reduced. We used to get a lot of false positives and the solution has reduced our alerts by over 60 percent.

By quietly resolving most issues in the background, SentinelOne Singularity Complete frees up our time for other projects and tasks. This way we don't have to call our support team and we don't lose any productivity. We can save around four hours a day when an issue is detected.

Our MTTD has been drastically reduced by SentinelOne Singularity Complete to less than 30 seconds.

Our MTTR has been reduced thanks to the automated AI response from SentinelOne Singularity Complete. What we do after that is use the insights provided by the endpoints and the management console to help guide the client on what steps should be taken moving forward.

Switching to SentinelOne Singularity Complete significantly reduced our security costs. Previously, our solution was both expensive and insufficient for our needs. By moving to SentinelOne, we achieved a 40 percent cost saving. Additionally, we benefitted from time savings and increased productivity, further contributing to our overall cost reduction.

SentinelOne Singularity Complete has helped to reduce our organizational risk by over 70 percent.  

The offline protection offered by SentinelOne Singularity Complete for my devices is valuable.

The automatic mitigation features are incredibly valuable. Over the past two months, receiving alerts on my laptop about mitigated attacks has been one of the key benefits. It's fantastic that I don't have to manually intervene in the mitigation process, yet I'm still informed about potential threats and assured that I'm protected.

The detailed history logs allow us to easily detect malicious behavior within the network.

I would like to have firewall functionality within SentinelOne Singularity Complete.

I have been using SentinelOne Singularity Complete for eight months.

SentinelOne Singularity Complete is extremely stable in the cloud.

SentinelOne Singularity Complete is highly scalable. We have had many clients easily scale their number of endpoints.

The technical support is good.

Positive

We previously used Sophos and Fortinet for the firewall but switched to SentinelOne Singularity Complete because of its more robust capability, ease of integration, and lower cost.

SentinelOne Singularity Complete stands out as the most innovative and forward-thinking solution in the market. Through strategic acquisitions, SentinelOne has gained a distinct edge over its competitors.

In the beginning, our technical team did not have a lot of information but once they received some guidance from SentinelOne the deployment was easy.

The efficiency gains and enhanced security delivered by SentinelOne Singularity Complete consistently ensure a positive return on investment.

SentinelOne Singularity Complete's pricing is affordable. They offer licenses from zero to a hundred making it accessible even for smaller businesses.

We evaluated CrowdStrike but we didn't have much information about how it worked, its functionality, or cost.

I would rate SentinelOne Singularity Complete a nine out of ten.

SentinelOne Singularity Complete is a mature solution that takes care of most of our use cases for EDR and the Ranger functionality provides visibility into our network. SentinelOne Singularity Complete as a first line of defense gives us peace of mind.

No maintenance is required from our end.

SentinelOne is my go-to as a strategic security partner when it comes to anything EDR-related.

SentinelOne Singularity Complete is a great solution and I recommend it. SentinelOne Singularity Complete can easily be deployed in any environment and is cost-effective.

We use SentinelOne Singularity Complete as our server and endpoint security solution.

We sought to consolidate our security solutions, lower maintenance, and operational costs, and streamline scalability and configuration. Implementing SentinelOne Singularity Complete enabled us to achieve these goals.

SentinelOne Singularity Complete's interoperability is excellent. The solution can correlate with various threats and provide us with granular information across our landscape. Singularity Complete is fully integrated and can be scaled and expanded to all of our devices.

Singularity Complete's ability to ingest and correlate across our security solutions is good.

Singularity Complete has enabled us to consolidate our security solutions. We can now consolidate all of our Linux and Windows security servers, as well as display various touchpoints and our laptops and desktop devices.

We use the Ranger functionality. The network and asset visibility provided is important because we can see the types of devices connecting to our enterprise network.

Ranger's ability to prevent vulnerable devices from becoming compromised is good.

Singularity Complete has increased our security score. We were able to see the benefits within four months.

Once we can configure and fine-tune Singularity Complete, we can eliminate the false positives that are generated.

Singularity Complete has helped free up our staff's time to work on other projects. We have saved around two months in total.

Singularity Complete has helped reduce our MTTD by 30 percent.

Singularity Complete has helped reduce our MTTR.

Singularity Complete has helped reduce our organizational risk by 50 percent.

SentinelOne Singularity Complete is easy to configure.

The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable.

The support has room for improvement. They take a lot of time to respond.

The documentation provided for implementation is not adequate and has caused us challenges.

The pricing is also high and can be improved.

I have been using SentinelOne Singularity Complete for three years.

SentinelOne Singularity Complete is stable.

SentinelOne Singularity Complete is easily scalable.

The technical support takes time to respond to our tickets.

Neutral

Previously, we utilized McAfee for our servers and Microsoft Defender for our endpoint protection on desktops and laptops. However, we desired a unified EDR solution to streamline our security management. Upon evaluating SentinelOne Singularity Complete and confirming it met all our requirements, we transitioned to this comprehensive solution.

The initial deployment was straightforward. The deployment took two months, and three of us including two engineers were involved in the process. We first deployed Singularity Complete to our test servers to ensure everything worked properly before proceeding with the full deployment.

The consolidation of multiple solutions into Singularity Complete, along with improved response times and smoother business functionality, has resulted in a return on investment.

The price is costly compared to what we were previously paying with Microsoft Defender and McAfee.

After evaluating CrowdStrike and other solutions, we ultimately chose SentinelOne Singularity Complete due to its user-friendly functionality, efficient logging, and rapid response times.

I would rate SentinelOne Singularity Complete eight out of ten.

SentinelOne Singularity Complete is a comprehensive, integrated solution for endpoint protection across the enterprise.

Singularity Complete is deployed across our campus with around 200 users.

SentinelOne Singularity Complete is a good solution that meets our enterprise needs.

I recommend organizations first evaluate SentinelOne Singularity Complete to see the kind of visibility it can provide into their endpoints.

SentinelOne Singularity Complete has reduced our operational costs and response time while enhancing our business efficiency.

It's endpoint protection that also takes care of the server.

Mainly, we [my company] have a lot of systems on Linux. So when we were looking for an EDR solution, we evaluated all three top options: SentinelOne, CrowdStrike, and Carbon Black. We found CrowdStrike to be slightly better than SentinelOne in terms of features. But the only reason we chose SentinelOne was that its Linux agent was far superior.

We review our EDR solution every year. So far, it's been SentinelOne. Earlier, it was Trend Micro, I think. So we evaluate and change our protection software almost every year.

It is quite easy to manage our environment with the Singularity console.

We have policies in place to isolate any suspicious behavior from the network immediately. There's even a zero-trust option that we utilize.

Moreover, visibility into the attack surface and risk is good. It's protecting quite well. We do have incidents regularly, but no major ones at all.

When it comes to threat detection and prevention, it's quite sensitive and quite good.

We do the evaluation every year, so we always see something new that comes in. We evaluate across products and then choose the best one.

SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux.

The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.

SentinelOne could work on a more centralized dashboard.

Also, it didn't have much incident management built in.

We've been using it all across for the last three years.

So far, I didn't face any major issue with stability. They communicate in advance about any maintenance downtime or updates. But so far, we haven't faced any outages.

Scalability is quite seamless. We have people who work from home also. There are no issues. It scales across geographies, and we haven't had any problems.

The customer service and support are good. Their responses are quick. We normally interact with them only over emails or their forums.

We never had to talk to them or call anybody. It's always been emails or forums, and it's been efficient.

The forums are really good, actually. As long as you follow their forums, that's more than enough, at least for us. I don't know about others, but for us, we found that asynchronous communication is more than sufficient.

Positive

CrowdStrike was a bit better in terms of features. They had a much more centralized dashboard for tracking, In case of investigating incidents, the evaluating mitigation plans from the community were also good. They were much more mature in those incident management scenarios. 

SentinelOne was just detection and isolation; it didn't have much incident management built in. But we have our own incident management function, so that wasn't a deal-breaker.

The initial setup was quite easy and very straightforward. 

My team is familiar with most of these products, so for them, it was a breeze. There were no issues.

We normally take an evaluation period of 45 days. That's the trial period they give, during which we test everything and then give them the results.

Overall, the price is very competitive. It's just relatively low compared to other products. The team told me it's something like 12% cheaper than CrowdStrike.

SentinelOne is much more cost-effective compared to other software because they offer a lot of flexibility in terms of licenses, which you can scale every month.

But others might have a more user-friendly, centralized console. If that's a need, then you have to pay a premium for that.

Overall, I would rate the solution a nine out of ten. Considering what happened with CrowdStrike recently, it is all over the news. 

The main point is that if you want feature parity across Mac and Linux, they should go with SentinelOne, not CrowdStrike. CrowdStrike may be very good for Windows, but that's also in question right now. We feel SentinelOne is a little better for Windows.

I typically deploy it into typical business environments such as law offices, doctors' offices, and marketing companies. I have clients of all walks of life, including accountants, attorneys, doctors, and veterinarians. I work in a very simple environment and am not dealing with high security, such as CIA-level security. For example, I use it in a doctor's office where it does a good job staying HIPAA compliant.

The best aspects of SentinelOne Singularity Complete for these clients are its ability to detect malicious activity. While there are sometimes false positives, they are minimal, making it quite effective. It recently stopped a ransomware attack at one of my clients, proving its reliability. The clients do not see immediate efficiency gains or significant time savings.

I haven't done any integrations, as I'm just in the beginning stage of ramping up the product implementation and mastering the product. I don't qualify myself as a master in the use of SentinelOne Singularity Complete, so I cannot offer great insight on this.

I have dealt with SentinelOne Singularity Complete for less than a year.

The stability of SentinelOne Singularity Complete is demonstrated through its ability to detect malicious activity. While there are sometimes false positives, they are minimal. It recently stopped a ransomware attack at one of my clients, proving its reliability.

My clients are mostly small, and my largest client has about thirty computers. I do the deployment myself, and it's not a huge effort. It's not comparable to dealing with a company that has three thousand computers.

In the past, I used another product that malfunctioned and caused high processor activity which required stopping and reinstalling it. However, this hasn't happened with SentinelOne Singularity Complete. I used to have many false positives with other products that would block good programs, but I haven't experienced that with SentinelOne Singularity Complete, making it more quiet and efficient.

The initial setup was very simple; deployment is straightforward. Fine-tuning it is a bit more involved, but overall, it's a very simple product to get started with.

I was a part of the setup and deployment process.

The return on investment for my clients isn't visible until there is an incident or an attack that gets stopped. Then they realize the value of prevention. The challenge with security products is that ROI isn't apparent until an incident demonstrates the potential for loss. Clients often think they are immune, especially small ones, believing they're too small to be attacked. They don't realize that the cost of an attack could be a hundred thousand dollars, while they perceive the likelihood as very low.

The pricing for SentinelOne Singularity Complete is good. There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution. If they want security, looking for the cheapest solution means they have the wrong approach, because good products are not cheap.

I don't have hands-on experience with CrowdStrike, Cisco, or Palo Alto products, but I know the companies. I do not have experience with AI features or AI analytics yet. I don't think there is real-time threat intelligence within SentinelOne Singularity Complete, and if there is, I'm not using it. I'm just getting to learn the product, so I cannot offer any deep insightful opinion. On a scale of one to ten, I would rate it a nine or a ten, as I'm very happy with it currently.

We use SentinelOne Singularity Complete as our EDR to monitor our network. We incorporated SentinelOne Singularity Complete into our SIEM to mitigate threats.

We implemented it because we needed more insight into the interactions that occurred on our endpoints.

SentinelOne Singularity Complete's interoperability with third-party tools enables seamless data exchange and effortless information extraction or export between them.

Its ability to ingest and correlate data across our security solutions simplifies the process considerably. It's akin to pulling data into a SIEM and correlating timestamps, IP addresses, MAC addresses, and any other metric that would link the two machines.

It helps reduce alerts which is one of the things that attracted us to the solution. It has reduced the alerts by around 75 alerts per week.

Singularity Complete frees up our staff for other projects and tasks, thanks to its out-of-the-box setup and automated operation. I only need to intervene when a real threat emerges.

It helps reduce our mean time to detect and our mean time to respond.

Singularity Complete helps our organization save on costs by preventing malware from entering our machines which would result in downtime and machine repairs.

It helped reduce our organizational risk by 20 percent. 

The most valuable features are threat hunting, the ability to disconnect or disable a machine's network connection in real time, and the ability to restore the connection once the issue is resolved quickly.

Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run.

I have been using SentinelOne Singularity Complete for four years.

I would rate the stability of SentinelOne Singularity Complete a nine out of ten.

I would rate the scalability of SentinelOne Singularity Complete an eight out of ten.

The technical support is difficult to contact.

Neutral

In my previous company, I used VMware Carbon Black. When I changed jobs, my new company was already using SentinelOne Singularity Complete. 

We've seen a positive return on investment with SentinelOne Singularity Complete. The key benefit for me was the ability to proactively prevent suspicious activity on our endpoints. As a practitioner rather than a manager, I dealt with an incident on an endpoint and was impressed by the solution's capabilities. Singularity Complete automatically contained the threat, allowing me ample time to clean the infected machine. Most importantly, it prevented the need to rebuild any other machines, even the affected ones in most cases. I often resolved issues on endpoints within an hour or two, minimizing downtime and ensuring user productivity.

The pricing for SentinelOne Singularity Complete is competitive. SentinelOne has a better price out of the box compared to Carbon Black and CrowdStrike.

Carbon Black lacked the same level of back-end support as CrowdStrike Falcon Complete.

I would rate SentinelOne Singularity Complete a nine out of ten.

SentinelOne Singularity Complete is an innovative solution that is ahead of Carbon Black and on par with CrowdStrike.

It is a high-quality mature solution that will help improve any security stack.

We are deploying it across eight locations, encompassing all departments and protecting our 500 employee endpoints.

I am an IT security analyst and I update the sensors myself.

We use SentinelOne Singularity Complete as our endpoint security solution to detect malicious activity and unusual behavior. It is a great tool for analytics and forensic investigations, and it has a good feature for catching threats. I was particularly impressed with this feature.

We implemented SentinelOne Singularity Complete to secure our endpoints.

SentinelOne Singularity Complete has helped us consolidate our security solutions. We can create use cases and workflows in SentinelOne, and analyze alerts and logs. We can also create custom policies based on our needs. For example, we can create workflows for post situations, or detect specific types of attacks, such as persistence or defense evasion techniques. We can use these techniques to create our own custom use cases, which can then be deployed in production to detect these types of threats.

After deploying SentinelOne Singularity Complete, we were confident we would not face any endpoint security threats. SentinelOne was able to block the type of events that were a true positive. Sometimes, we have also received false positives, but SentinelOne should detect this activity. So, that was the expectation, and SentinelOne has met it. This is very helpful.

SentinelOne Singularity Complete met our business needs and requirements. It was easy to deploy and manage as an administrator, and we can manage the console without having to constantly connect to the user or machine. We can do many things from the console alone, such as taking remote sessions, uninstalling any other solutions or products, and performing cleanup activities. This has been very helpful. We saw these benefits within one month of deploying Singularity Complete.

SentinelOne Singularity Complete helped reduce the number of false positive alerts we were receiving with our previous solution.

SentinelOne Singularity Complete has helped us save three hours per day of our staff's time. The single console makes it easy to manage compliance, including health check reports and the applications we are managing. We were able to identify and remediate malicious files through the console, without having to resolve the issue directly with users or other teams. This is a significant improvement.

SentinelOne Singularity Complete has helped reduce our MTTD and our MTTR.

SentinelOne Singularity Complete has helped reduce our organizational costs by eliminating the need for other endpoint security solutions. It is a cost-effective solution that provides comprehensive protection.

It has reduced our organizational risk by 90 percent.

The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations. SentinelOne also provides security for installed devices for all operating systems, including Mac, Windows, and Linux, for users who cannot install SentinelOne themselves and need to connect with the administrator.

SentinelOne Singularity Complete needs to support more common development languages, such as PowerShell and Python so that we can better use the solution.

In the release, I would like to have application management features and pre-defined command features that allow us to take control of the system. 

SentinelOne needs to provide more documentation for administrators and analytics.

I have been using SentinelOne Singularity Complete for six months.

I would rate the stability of Singularity Complete eight out of ten.

I would rate the scalability of Singularity Complete eight out of ten.

We have 24/7 support, but it is just moderate.

Neutral

SentinelOne is more secure and offers better scope for threat hunting on Linux than other security solutions, such as CrowdStrike and Microsoft Defender for Endpoint. SentinelOne Singularity Complete allows us to consolidate solutions and is easy to administer from a single console.

The initial setup is straightforward. After completing the proof of concept, we deploy the Singularity Complete solution for our clients. We install the agent and create group policies for detection and prevention. We use a configuration management solution to deploy Singularity Complete within five to ten minutes.

One person can complete the deployment.

We implemented the solution in-house.

I would rate SentinelOne Singularity Complete seven out of ten.

I would rate SentinelOne Singularity Complete's ability to be innovative eight out of ten.

SentinelOne Singularity Complete has a mature GUI.

We deployed SentinelOne Singularity Complete in one of our client environments with 13,000 machines and 1,000 servers.

SentinelOne Singularity Complete maintenance consists of daily monitoring for updates and prioritizing policies and requires around five administrators.

SentinelOne is a good strategic partner.

SentinelOne Singularity Complete makes it easy to perform operations and investigations.