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reviewer2805261 - PeerSpot reviewer
Cyber Security Engineer at a retailer with 201-500 employees
Real User
Top 5
Mar 6, 2026
Advanced AI detection has reduced false positives and currently protects endpoints from new threats
Pros and Cons
  • "When they face attacks such as ransomware and are dissatisfied with their existing solutions, they switch to SentinelOne Singularity AI SIEM, which is quite good in detecting unknown threats, cleaning the system, and handling ransomware."
  • "It is quite good, but the only downside is that it is costly."

What is our primary use case?

The main use cases for SentinelOne Singularity AI SIEM are endpoint protection and EDRs. When you compare the EDRs with Trend Micro and others, you will find many false positives, but SentinelOne gives you the best protection. It uses its AI to scan and find new malware, how new attackers are behaving, and addresses zero-day attacks as well. It is quite good, but the only downside is that it is costly.

What is most valuable?

The best features in SentinelOne Singularity AI SIEM include AI capabilities; they have two types of AI. First, AI is on the dashboard, which you can interact with, such as asking for logs of the last ten days, and it will provide them to you. This is one type of AI, similar to a chatbot. The other AI operates in the back end to find malware. It employs a combination of AI and ML to check for viruses or any other malicious processes, including fileless attacks.

The impression I have of the AI-driven threat detection capabilities of SentinelOne Singularity AI SIEM is that it is good and working fine, and I have never found any complaints from any customer. The dashboard is also quite simple.

What needs improvement?

When it comes to room for improvement, I would say the analysis page can be improved.

In terms of improvement, you can add more detection features.

For how long have I used the solution?

I have been working with SentinelOne Singularity AI SIEM for almost six months.

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SentinelOne Singularity AI SIEM
June 2026
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What do I think about the stability of the solution?

I have not seen any stability or scalability issues with it; it is usually license-based, so when you are buying, you typically know how much you need.

In terms of performance stability, I have never had any crashes, downtimes, or performance issues.

What do I think about the scalability of the solution?

The scalability of SentinelOne Singularity AI SIEM in adapting to an organization's growing data or complex IT structures is good, but it actually depends on the person who is managing it and how they make the policies; it totally depends on the policies they are making.

How are customer service and support?

My thoughts on the tech support of SentinelOne Singularity AI SIEM are that it is good and AI-based, and the documentation is also good compared to other solutions I have seen.

Which solution did I use previously and why did I switch?

The benefits of SentinelOne Singularity AI SIEM include that most of the customers who use it upgrade from their existing endpoint solutions. Many are using Trend Micro endpoints, Check Point endpoints, or others, and they are unhappy, especially with solutions such as Kaspersky. When they face attacks such as ransomware and are dissatisfied with their existing solutions, they switch to SentinelOne Singularity AI SIEM, which is quite good in detecting unknown threats, cleaning the system, and handling ransomware.

How was the initial setup?

Regarding the initial setup of SentinelOne Singularity AI SIEM, I can walk you through the deployment process: you can sync your AD, and the agent installation can also be automated. You can push it directly from your Microsoft Active Directory using GPO, which makes it easy. The agent installation can be automated, so I do not think it takes much time. However, since it is an endpoint tool, you have to consider policies for different departments, including allow lists and block lists, so deploying any endpoint does take some time.

What about the implementation team?

We are not directly system integrators of the product, but we sell through Lenovo.

Which other solutions did I evaluate?

Apart from the Harmony, I work with various CloudGuard Check Point products, and I also have a certification for SOCRADAR. I work with SOCRADAR and still have hands-on experience doing POCs and demos with SOCRADAR. I have recently done POCs or demos with SOCRADAR. We are working with an alternate solution for that, and it is a new solution.

What other advice do I have?

SentinelOne Singularity AI SIEM has many features, and my recommendation is to utilize all of them, but people often do not use them all. It would be helpful to automate it or use playbooks to take full advantage of the features. I rate this product a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Last updated: Mar 6, 2026
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Buyer's Guide
Download our free SentinelOne Singularity AI SIEM Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free SentinelOne Singularity AI SIEM Report and get advice and tips from experienced pros sharing their opinions.