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Sharon Jayakanthan - PeerSpot reviewer
Operations Engineer at a tech vendor with 10,001+ employees
Real User
Top 20
Aug 31, 2025
Operating system streamlines server management and enhances security
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) is very good concerning security; it's much better than other Windows systems, and the Red Hat systems build in their own security features, which is unique and better to use for enterprise-level customers."
  • "Currently, Red Hat Enterprise Linux (RHEL) supports all types of integration using other systems, but it might be better if they had more documentation on the relevant integration with other apps or systems."

What is our primary use case?

From the start of my career, I started working on Red Hat Enterprise Linux (RHEL).

My work role is a network engineer and systems engineer. We manage customers' servers, which run the Red Hat Enterprise Linux (RHEL) operating system.

The servers are Red Hat Enterprise Linux (RHEL), and my job role involves troubleshooting and ensuring the servers are running properly.

What is most valuable?

Red Hat Enterprise Linux (RHEL) is very good concerning security; it's much better than other Windows systems. RHEL is something I normally use command prompt with, and it's very easy to manage as a network engineer.

The Red Hat systems build in their own security features, which is unique, and it's better to use for enterprise-level customers. Most enterprise-level customers prefer RHEL to run their systems and applications.

I can work with less downtime, and if anything happens, it's very easy and direct to troubleshoot compared to other operating systems. The FAQ rules, details, and commands in the Red Hat FAQs are very helpful.

What needs improvement?

Currently, Red Hat Enterprise Linux (RHEL) supports all types of integration using other systems, but it might be better if they had more documentation on the relevant integration with other apps or systems.

There can be some improvements in this area.

For how long have I used the solution?

The solution has been in use for nine years.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
December 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is stable.

What do I think about the scalability of the solution?

When it comes to cloud, it's easy to scale up using the AWS management tool; we can easily upgrade or downgrade the systems. However, when it comes to physical on-premises deployment, that is a different situation.

Which other solutions did I evaluate?

We are not using only Red Hat Enterprise Linux (RHEL). As Lumen Technologies is the largest MNC, we have all types of systems. RHEL is one of the main systems which most customers use, but we currently use other solutions as well. We didn't switch to anything exclusively.

What other advice do I have?

We host web applications and websites in Red Hat Enterprise Linux (RHEL) servers.

RHEL is a reliable and best operating system for users to implement.

I rate Red Hat Enterprise Linux (RHEL) a 10 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Aug 31, 2025
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reviewer2754144 - PeerSpot reviewer
DevOps engineer at a university with 501-1,000 employees
Real User
Top 20
Sep 2, 2025
Automation and reliability transform workflows with robust operating systems
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) brings a robust operating system that has stable and solid versions, gives you many tools to automate things, is a secure system, and has very good user and access management with lists, privileges, and SELinux."
  • "With on-premise Red Hat Enterprise Linux (RHEL), scalability is not easy because I cannot deploy new machines."

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL) primarily as a server. Most of our servers are running on Red Hat Enterprise Linux (RHEL). Through Red Hat, we support all our functions and use it for automations and everything practical.

I have used Red Hat Enterprise Linux (RHEL) in the past for coordination with Red Hat OpenShift, Grafana, Prometheus and some automation tools such as SaltStack and Python scripts.

What is most valuable?

Red Hat Enterprise Linux (RHEL) brings a robust operating system that has stable and solid versions. It gives you many tools to automate things. It is a secure system, so you need patching, but not as much as other operating systems. It also has very good user and access management with lists, privileges, and SELinux.

As an automation solution, Red Hat Enterprise Linux (RHEL) solves a significant percentage of manual work, but I cannot measure it as my job position doesn't base on such measurements. I cannot give exact numbers about how much it has helped us, but it is substantial.

Automation with Red Hat Enterprise Linux (RHEL) has changed many things because manual tasks take time and can lead to mistakes. If you automate a task, the same process will run repeatedly without any mistakes. I cannot count the time we gained from automations because the position isn't responsible for keeping numbers and metrics.

What needs improvement?

I think the disk management of Red Hat Enterprise Linux (RHEL) can become better with more efficient tools. The implementation of AI was a concern, but the newest version of Red Hat Enterprise Linux (RHEL) 10 has implemented an AI feature.

Regarding the disk management of Red Hat Enterprise Linux (RHEL), physical disks, logical disks, and physical volumes could become much easier to manage.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the last three to four years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is one of the most stable operating systems. You don't have to restart servers often and its kernel is very stable. You don't need to have many issues fixed. It doesn't give many errors that require troubleshooting if you don't interfere with it. It has been very reliable.

What do I think about the scalability of the solution?

With on-premise Red Hat Enterprise Linux (RHEL), scalability is not easy because I cannot deploy new machines. In my previous jobs, where Red Hat Enterprise Linux (RHEL) was running on virtualization, I could deploy more VMs easily.

What other advice do I have?

If organizations are looking for a strong, stable, and robust solution for their environment, they should consider Red Hat Enterprise Linux (RHEL), but keep in mind to train their team and provide them with certifications and hands-on experience because it's not an easy operating system. I rate Red Hat Enterprise Linux (RHEL) an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 2, 2025
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Buyer's Guide
Red Hat Enterprise Linux (RHEL)
December 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Linux Engineer at a tech consulting company with 10,001+ employees
Real User
Top 20
Aug 27, 2025
Automates processes effortlessly through human-friendly interfaces
Pros and Cons
  • "One of the features I appreciate most about Red Hat Enterprise Linux (RHEL) is its user-friendly interface; we have been using it continuously for this reason, and as they are automating processes and introducing new methods, especially in RHEL 9, I thoroughly enjoy using the platform."
  • "Red Hat Enterprise Linux (RHEL) has not helped me to mitigate downtime and lower risks."

What is our primary use case?

I am the backend support for RHEL. We develop the stage for the application user.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) has benefited my company greatly because it is open source, making it very helpful to adopt.

What is most valuable?

Red Hat Enterprise Linux (RHEL) helps us solve pain points because every script and everything in RHEL is very human-friendly. We can automate processes, make changes according to our needs, edit files, add directories, and implement any modifications. Even in the RPMs, we can make changes according to our application needs, which is very helpful for us.

One of the features I appreciate most about Red Hat Enterprise Linux (RHEL) is its user-friendly interface. We have been using it continuously for this reason. As they are automating processes and introducing new methods, especially in RHEL 9, I thoroughly enjoy using the platform.

What needs improvement?

The GUI mode of Red Hat Enterprise Linux (RHEL) needs to be improved compared to the CLI mode.

For how long have I used the solution?

I started using Red Hat Enterprise Linux (RHEL) at the beginning of my career. I have worked with RHEL versions 3, 4, 5, 6, 7, and 9. We will begin using RHEL 10 very soon.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) has not helped me to mitigate downtime and lower risks.

How are customer service and support?

I have experience with customer service and technical support from Red Hat. When we encounter issues, we open a ticket with Red Hat, and they provide very good solutions.

How would you rate customer service and support?

How was the initial setup?

When it comes to provisioning and patching Red Hat Enterprise Linux (RHEL) systems in our environment, we use Red Hat Satellite to carve out the image. We build our own image from Red Hat Satellite.

What about the implementation team?

I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations from on-premises to the cloud. The migration process was straightforward without any difficulties. We performed both hot migration and cold migration successfully.

What other advice do I have?

Reliability is key with Red Hat Enterprise Linux (RHEL), and the backend support from Red Hat is awesome. It is much easier to develop our own environment through Red Hat Enterprise Linux (RHEL) compared to other platforms such as Windows or Ubuntu. It is very human-friendly and easy to manage.

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security for simplifying risk reduction and maintaining compliance is that, compared to other vendors such as Ubuntu and Debian, Red Hat is more familiar with these aspects. We love to use RHEL.

Overall, I would rate Red Hat Enterprise Linux (RHEL) a ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
Last updated: Aug 27, 2025
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Felipe Giffu - PeerSpot reviewer
Red Hat Solution Architect at a non-tech company with 51-200 employees
Real User
Top 5
Jun 14, 2025
Insights are helpful to proactively manage incidents and identify vulnerabilities
Pros and Cons
  • "SELinux is valuable for security purposes. SELinux is very good because we can give the correct permissions to the employees."
  • "Red Hat Insights helps in monitoring Linux servers, providing CVEs that need updating in the operating system, and giving information about server security."
  • "Red Hat Enterprise Linux (RHEL) is already good and perfect. They can continue to improve the AI features."

What is our primary use case?

I use Red Hat Enterprise Linux (RHEL) to manage applications and for system administration. The latest version is Red Hat Enterprise Linux (RHEL) 10, which has AI with Red Hat Lightspeed inside the operating system, where you can write natural language in the terminal. I am using artificial intelligence inside Red Hat Enterprise Linux (RHEL). I am working with Ansible, which is an automation tool from Red Hat. I install Ansible inside Red Hat Enterprise Linux (RHEL) and make many automations.

How has it helped my organization?

Red Hat Insights helps in monitoring Linux servers, providing CVEs that need updating in the operating system, and giving information about server security.

In the latest release, there are three important new features: Red Hat Lightspeed with AI integration, image mode capability allowing Red Hat Enterprise Linux to be imaged and transferred to another VM, and Quench-key cryptography for enhanced security. The AI integration through Red Hat Lightspeed is particularly significant as it differentiates it from other operating systems.

What is most valuable?

SELinux is valuable for security purposes. SELinux is very good because we can give the correct permissions to the employees. 

Red Hat Lightspeed, added in the latest version, and image mode features are also significant features.

What needs improvement?

Red Hat Enterprise Linux (RHEL) is already good and perfect. They can continue to improve the AI features.

For how long have I used the solution?

I have 10 years of experience working with Red Hat Enterprise Linux (RHEL). I worked as an operating system specialist for five years, performing administration tasks such as managing LVMs, users, groups, disks, and performing troubleshooting inside the operating system.

How are customer service and support?

Their support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I worked with SUSE and changed to Red Hat Enterprise Linux (RHEL) because I worked at IBM for five years, and IBM bought Red Hat. All systems were integrated into Red Hat solutions. 

SUSE is very similar to Red Hat Enterprise Linux (RHEL), but I prefer Red Hat solutions because their support is much better. I believe that the support and updates from Red Hat are superior. For example, Red Hat has a feature called Red Hat Insights, which allows me to proactively manage incidents and identify vulnerabilities. SUSE does not offer these features.

How was the initial setup?

The deployment is easy.

What was our ROI?

Red Hat saves time with integration with tools such as Ansible for automation. 

What's my experience with pricing, setup cost, and licensing?

I am not involved in the pricing, but it is not very expensive.

What other advice do I have?

I would rate Red Hat Enterprise Linux a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 14, 2025
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DevOps Engineer at a media company with 11-50 employees
Real User
Top 5
Apr 15, 2025
Offers great support and many features for efficient management
Pros and Cons
  • "Red Hat Enterprise Linux has a vast set of features."
  • "Overall, I would rate Red Hat Enterprise Linux a ten out of ten."
  • "To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services."
  • "To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services."

How has it helped my organization?

Red Hat Enterprise Linux positively impacts my organization with its various capabilities. We use the orchestration processes with cloud services using Ansible.

What is most valuable?

Red Hat Enterprise Linux has a vast set of features. I can use the setup features and many other features. Red Hat Enterprise Linux is a whole world.

What needs improvement?

To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services. In the future, I expect features regarding changes to the subscription model.

I would prefer Red Hat Enterprise Linux to allow easier cancellation of instances unless they are needed.

For how long have I used the solution?

I started with Red Hat Enterprise Linux 7.5 and 7.6, and now, I have Red Hat Enterprise Linux 9.0.

What do I think about the stability of the solution?

The product has been stable since installation.

What do I think about the scalability of the solution?

It is scalable. I have not experienced significant issues with scaling it.

How are customer service and support?

The technical support by Red Hat is great. I would rate them a 10 out of 10.

The knowledge base offered by Red Hat is accessible. As you log in with your Red Hat account credentials, you can find the knowledge platform on your dashboard.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Red Hat Enterprise Linux is not complex. We just need a Red Hat Enterprise Linux image to install on any operating system and use the console. Since I have worked with Linux for around 10 years, installing it is straightforward for me.

I just need to upgrade the operating system with the latest update, and after that, I log in to my Red Hat account from the CLI to connect to the Red Hat Enterprise Linux service.

What was our ROI?

We have seen a return on investment with Red Hat Enterprise Linux. If you are using the service properly, especially in cloud computing, understanding the services you are using and what technology and applications are required can help manage your ROI very efficiently. Excessive services that are not compatible with your applications can impact your ROI negatively.

What's my experience with pricing, setup cost, and licensing?

When I started using it, Red Hat Enterprise Linux was free for all and open-source. It is now paid with access to many features to upgrade and use their services.

Due to multiple organizations and corporate systems in Pakistan relying on it, it continued to be used, especially in corporate and banking systems even after becoming a paid service.

The pricing is not always reasonable, but it also depends on your requirements.

What other advice do I have?

Overall, I would rate Red Hat Enterprise Linux a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 15, 2025
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IT engineer at a consumer goods company with 51-200 employees
Real User
Top 20
Sep 2, 2025
Enterprise packages and security reduce configuration while free trial options need improvement
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) has positively impacted my organization by providing a lot of security to run all of the systems we had in a particular environment, especially since I worked with more government operations, where security was the top priority, which Red Hat prioritized."
  • "I wish that Red Hat Enterprise Linux (RHEL) had more free options available; there are similar Linux distributions, but in terms of training and certification, I think it would be beneficial if there were a better free trial, allowing users to gain better experience with the platform itself."

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is when I was working with another company, where we used the Ansible Automation Platform provided by Red Hat and OpenShift, primarily for any code automations and server productions.

I have additional insights about my main use case for Red Hat Enterprise Linux (RHEL); we've used it as a standalone server for different products, more specifically as an Ansible server and key servers, just provided by virtual machines.

What is most valuable?

The best features that Red Hat Enterprise Linux (RHEL) offers include how comprehensive the enterprise packages are, as you can get stuff included with it and the documentation that follows, which I think is good even though it is a Linux distribution that you have to pay for.

I also appreciate Red Hat Enterprise Linux (RHEL)'s built-in security features, as they require less configuration and include compliance associated with it. More specifically, regarding the documentation, if I had any specific questions about Red Hat Enterprise Linux (RHEL), I could go directly to the website and find the answers there.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization by providing a lot of security to run all of the systems we had in a particular environment, especially since I worked with more government operations, where security was the top priority, which Red Hat prioritized. We didn't have to worry about security configurations within the infrastructure, saving us time, and it was easy to navigate if you had a great background in Linux, plus Red Hat support was very helpful with any specific questions on the product.

What needs improvement?

I wish that Red Hat Enterprise Linux (RHEL) had more free options available; there are similar Linux distributions, but in terms of training and certification, I think it would be beneficial if there were a better free trial, allowing users to gain better experience with the platform itself.

That's the main improvement needed for Red Hat Enterprise Linux (RHEL).

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about two years.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is stable and handles growth and changes efficiently, specifically with new AI platforms being integrated.

How are customer service and support?

I have not experienced customer support for Red Hat Enterprise Linux (RHEL).

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use a different solution before Red Hat Enterprise Linux (RHEL); it was strictly Red Hat Enterprise Linux (RHEL).

What was our ROI?

I cannot share any return on investment from using Red Hat Enterprise Linux (RHEL).

What's my experience with pricing, setup cost, and licensing?

I never dealt directly with the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) since that was managed by someone above me; it was more about day-to-day use cases for me.

What other advice do I have?

My advice for others looking into using Red Hat Enterprise Linux (RHEL) is to be sure to look into the documentation and review the products because it is very customizable, and I would recommend using it for an enterprise.

I choose a rating of seven for Red Hat Enterprise Linux (RHEL) because it is not a solution I use every single day. I rate it higher because it is applicable across multiple infrastructures Azure and AWS Cloud, but it is not universally used in particular environments, especially the one where I currently work, which is not really code-dependent.

I was offered a gift card to do this interview regarding Red Hat Enterprise Linux (RHEL), but that's the only business relationship my company has with this vendor.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 2, 2025
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reviewer2399220 - PeerSpot reviewer
Manager Infrastructure Engineer at a computer software company with 10,001+ employees
Real User
Top 20
Jun 26, 2024
A reliable and well-supported OS that saves a lot of cost for our company
Pros and Cons
  • "It integrates with our automation base. We have Red Hat Satellite and Red Hat Ansible. All the engineers who are a part of our infrastructure or operation on the Unix side are Red Hat Enterprise Linux certified, so it is a lot easier for us to manage and integrate with the tools that we have. It makes much more sense from the middleware perspective and management too."
  • "The bootup time for Red Hat Enterprise Linux running on physical hardware in the data center can be improved. We have seen cloud-based Red Hat Enterprise Linux, and it is instantaneous. You wait for a few seconds, and the operating system is up and running. It is a lot faster, whereas it takes a very long time when running Red Hat Enterprise Linux on physical hardware."

What is our primary use case?

A lot of our Red Hat operating systems run middle-tier applications. We are mostly a JBoss shop, so they are homegrown applications. They are Java-based. We have several types of applications. We have identity, security, Oracle database, etc.

How has it helped my organization?

Red Hat Enterprise Linux helps with standardization. A lot of middle-tier applications hosted in the data center or in the cloud are unified in one standard operating system, which is Red Hat Enterprise Linux. On the data center side, we only have Red Hat Enterprise Linux. We have one unified operating system.

For our containerization projects, we are looking into OpenShift. Our Ansible Automation Platform executioner uses container-based Red Hat Enterprise Linux. We use Podman. We have moved to the Red Hat Podman container. It is a lot easier. We can scale up easily and manage it. It reduces the security risk. We do not have to worry about patching. We can just image a new container that is up to date. That is great.

We had a situation where we had to create an image for Red Hat Enterprise Linux 9, and there were built-in playbooks for hardening the system. We were able to run that and create the image. It made the work much easier than it used to be in the past.

Red Hat Insights provides vulnerability alerts and targeted guidance. It has that capability. It has a lot of features built in that not only help with security but also with misconfigurations. If a system is misconfigured, it detects that. It gives you the solution for the problem it captured. It is a great tool, but we have been focusing on the security perspective. We have not been focusing on operating system configurations. I have not yet looked at the new version, but in my opinion, it would be better if Red Hat puts a lot of focus on Insights and take it to the next level where the company could use it for its OS compliance.

What is most valuable?

We have all types of different versions running in our environment except the obsolete ones. We are moving towards versions 8 and 9. We have had version 7, and it has been very stable until now. It is ending this year around June 30, so we are in the process of moving to version 8, and we have just released an image for version 9. So far, version 8 has also been very stable.

It is a Linux-based operating system. It integrates with our automation base. We have Red Hat Satellite and Red Hat Ansible. All the engineers who are a part of our infrastructure or operation on the Unix side are Red Hat Enterprise Linux certified, so it is a lot easier for us to manage and integrate with the tools that we have. It makes much more sense from the middleware perspective and management too.

What needs improvement?

The bootup time for Red Hat Enterprise Linux running on physical hardware in the data center can be improved. We have seen cloud-based Red Hat Enterprise Linux, and it is instantaneous. You wait for a few seconds, and the operating system is up and running. It is a lot faster, whereas it takes a very long time when running Red Hat Enterprise Linux on physical hardware.

We used Red Hat Insights, but we are more focused on compliance, patching of operating systems, and things like that. In the past, when we looked at Red Hat Insights, it was its own platform, and then it migrated to Satellite. Companies are struggling to be compliant from the security side. Everyone is focused on how to patch the systems, what the environment looks like, whether they are under 90-day CVE, how their environment is compliant, and where they can see it as a dashboard. I wish Red Hat Insights was focused on that. From the Red Hat perspective, I am not seeing any sessions. I do not see anyone talking about that, which is a huge deal for us. I would like Red Hat Insights to go to the next level where it is focused on patching and compliance.

I do not have any other areas of improvement. It has been stable for us. There is a lot we do in terms of automation and integration. I know Red Hat 8 now has Podman for containers. Cockpit has a UI, so that is good now. That helps with certain things.

For how long have I used the solution?

We have been using Red Hat Enterprise Linux for close to 20 years.

What do I think about the stability of the solution?

We have not run into something that caused a huge problem to our environment. If something is happening, such as it is running an Oracle database and that system has kernel panic or something like that, it is usually the database or application software running on the operating system. It is not the operating system itself.

We have not run into any major infrastructure incident costing us because of the operating system. They have it integrated with all other products such as OpenShift, OpenStack, etc.

What do I think about the scalability of the solution?

We have three data centers at different geographical locations. Two are in the state of Georgia and one is in Las Vegas. In all three data centers that we manage, the compute-based are all Red Hat-based. 

How are customer service and support?

We have a Red Hat TAM, and that helps a lot in terms of the problems and things that we run into. He is the interface with Red Hat. He escalates our service tickets and things like that. That is a huge help from our perspective.

The support that we get directly from putting tickets in has always been great. Red Hat Enterprise Linux is probably the best and most stable product that Red Hat has especially in regards to getting support and getting things fixed. They are on top of that. It has been a great experience. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to run Sun Solaris. We were a Sun Solaris shop in the beginning. This was 15 or 20 years ago. We moved because of the Intel-based hardware, licensing, and cost reduction. Moving away from Sun SPARC hardware to Red Hat was a lot of saving. It saved a lot for the company. We can now run Linux-based systems on Intel commodity hardware using Dell.

Its usage is growing. Our team is working with other business units within the enterprise to get them onboarded to the Red Hat-based operating system. We have multiple entities that are running CentOS and Ubuntu. We have to have a standard operating system, and that is Red Hat. Our portfolio is increasing. We are growing and migrating a lot of nonstandard ones to Red Hat.

We have an enterprise technology group that utilizes Oracle Linux. We have worked with OEM. Our team is managing that too.

How was the initial setup?

We are using Red Hat Enterprise Linux on-prem. We also have a cloud environment, but other teams are using it on the cloud. The cloud provider is AWS. The database team also uses Red Hat Enterprise Linux in AWS.

We use Red Hat Satellite and Ansible for Red Hat Enterprise Linux deployment across all three data centers.

My first deployment experience was almost 30 years ago. I started with Red Hat Enterprise Linux 4 or something like that back in 1993 or 1994. There has been a tremendous change in the way you install it and utilize it now. It is night and day. It has come a long way.

What about the implementation team?

We implement it on our own.

What was our ROI?

Our costs are reduced. We can allocate that OpEx and focus on some other project. We do not have to struggle and say that this is how much we are going to pay licensing just on the operating system cost. We now have a model that works for us.

What's my experience with pricing, setup cost, and licensing?

We are a huge VMware shop. Our licensing cost works well with Red Hat. We license based on the data center. The way our license works is that we can run as many Red Hat VMs as we want and pay for a single license. On the VMware side, we gain a lot, and it makes much more sense.

Which other solutions did I evaluate?

We did not evaluate other operating systems and compared them with Red Hat Enterprise Linux. We just went from Solaris to Red Hat.

What other advice do I have?

We are an agile environment. We practice agile methodology. Anything we manage and deploy has to go through a sprint phase. We do not have a fully containerized environment. In the future, once we adopt OpenShift, it is going to increase our productivity because of how we manage things through agile. It is going to help us a lot.

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say that it all comes down to the company and how a company foresees security. Anything we support and manage has to have a support base. If something gets impacted from the security side, we know that we have Red Hat support, and it is reliable. We can get the patch we want. If you install an application that needs a bug fix, you can reach out to Red Hat and open a ticket. If you want to have a stable environment, then I would highly recommend getting the support and running Red Hat.

Overall, I would rate Red Hat Enterprise Linux a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Syed Azhar - PeerSpot reviewer
Cloud engineer at a tech services company with 11-50 employees
Real User
Top 5
Nov 7, 2024
The command-line capabilities boost productivity and give us useful information about our resource utilization
Pros and Cons
  • "The most valuable feature of Red Hat Enterprise Linux is its command-line capabilities, which allow you to execute large operations quickly. For example, let's say you want to create a hundred files or directories. In Windows, you need to create each one by hand, which is difficult and time-consuming. Linux has multiple commands to create files in a few seconds. It also has the "top" command that gives you all the processes running and their utilization of resources like CPU, RAM, etc. That isn't possible with a management console or GUI."
  • "Red Hat Enterprise Linux has increased our productivity by making monitoring more manageable and allowing us to be more proactive."
  • "RHEL could make some back-end improvements. On the front end, RHEL could make the interface more colorful and improve the user experience. A better-looking interface would attract more customers."
  • "Most Indians will find Red Hat Enterprise Linux a little costly."

What is our primary use case?

My primary use case for Red Hat Enterprise Linux is for cloud-related tasks, such as working on AWS. Specifically, I create virtual servers on Amazon EC2 instances. My department has 50 people using the solution.

How has it helped my organization?

Red Hat Enterprise Linux has increased our productivity by making monitoring more manageable and allowing us to be more proactive. We get more information we need from the virtual machines using the command line. It's also a highly secured system with built-in protections. We've also saved time because command-line operations are more efficient. Time is money, so we also save money by decreasing our time on these tasks. 

When I started working with Red Hat Enterprise Linux in March 2021, I did not immediately realize its benefits. It took me several months to understand the full power of Red Hat Enterprise Linux and the problems it solves. After three to six months, I recognized the full power of Red Hat Enterprise Linux

What is most valuable?

The most valuable feature of Red Hat Enterprise Linux is its command-line capabilities, which allow you to execute large operations quickly. For example, let's say you want to create a hundred files or directories. In Windows, you need to create each one by hand, which is difficult and time-consuming. Linux has multiple commands to create files in a few seconds. It also has the "top" command that gives you all the processes running and their utilization of resources like CPU, RAM, etc. That isn't possible with a management console or GUI.

Red Hat Enterprise Linux has good security features, so it's harder to breach than Windows. There's also a large Red Hat Enterprise Linux user community, so when I get stuck, I can go to Stack Overflow or other user forums and get help. I typically get a solution within a few hours when I post a question. 

I don't handle patching and provisioning because I don't have much experience, but I've heard from senior engineers that it's easy on Red Hat Enterprise Linux

What needs improvement?

Red Hat Enterprise Linux could make some back-end improvements. On the front end, Red Hat Enterprise Linux could make the interface more colorful and improve the user experience. A better-looking interface would attract more customers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since March 2021.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable, providing a reliable platform for our operations.

What do I think about the scalability of the solution?

I would rate the scalability of Red Hat Enterprise Linux as nine out of ten, indicating it scales well with our needs.

How are customer service and support?

I rate Red Hat support eight out of 10. The technical support is excellent. They are readily available to assist with any technical issues that arise. Their documentation is clear and built into the GUI, so you can easily access information if you're curious about a topic. Red Hat has a large, well-informed user community.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I used only Windows, but now I use Windows, Linux, and AWS environments. I transitioned to Red Hat Enterprise Linux as it enhances productivity, reducing the time-consuming aspects of software development and project management.

How was the initial setup?

Setting up Red Hat Enterprise Linux wasn't complex, but also not overly simple. It was about average. It took about half an hour to deploy the solution at one location. After deployment, we need to install updates, but that process has gone pretty smoothly.

What about the implementation team?

We have a team of more than twelve individuals working with Red Hat Enterprise Linux.

What was our ROI?

Red Hat Enterprise Linux has saved us time and increased productivity. We've also saved money by not purchasing other operating systems, such as Windows or Mac. 

What's my experience with pricing, setup cost, and licensing?

Most Indians will find Red Hat Enterprise Linux a little costly. It's slightly above average. Its pricing has room for improvement because it's more expensive in the local market due to purchasing power parity in India. 

What other advice do I have?

I highly recommend Red Hat Enterprise Linux to others due to its productivity benefits and efficient command-line operations. It offers key advantages in terms of time-saving, security, and community support.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.