Maybe there are a couple of things that didn't work very well. You kind of have the same build and different build for load balancers. It can create some issues. We faced issues where we needed to have some kind of the same balance in different environments. That happened with F5. However, in Radware, you can do it when we move to production and we need to change the balance there. Different environments should be able to have some balance to be completely isolated. That's something that they could really improve to make it really, really isolated.

We’d like the solution to include more security features in the standard license.

We recently had a problem with the table's Obsolete ARP which was observed by the support team. It would be good to diagnose and solve this problem with a patch since it is not documented that it will be solved in later updates. The implementation of this service has been expanding to more of our clients, it is rare that we need to contact Radware support and even more rarely a call in real-time but we have found few technicians who give us support in Spanish, we could attend to the problems much faster if language barriers weren't an issue.

The service could be improved by better customer support. 

They could also introduce much-needed cybersecurity as well as governance and tax reporting features.

Radware Alteon could improve the troubleshooting from the command line interface, they could do a better job making it easier.

I'd like to see some improvement in performance.

I would like this solution to have an integration tool that will convert configuration from other software, into readable values for this product during implementation. 

I would also like there to be more filtering features added to this product. 

Support is an area that needs improvement. They need to have better response times.

I would like to see the loading documentation improved.