- Intuitive data insights and standard reporting.
- It runs in-memory so you can increase the speed by increasing RAM, depending on your budget.
- It has its own ETL tool, QlikView Connector.
Senior Business Analyst at a logistics company with 1,001-5,000 employees
It runs in-memory so you can increase the speed by increasing RAM, depending on your budget.
What is most valuable?
How has it helped my organization?
It gives intuitive data insights to improve and optimize our global supply chain (help drive and build strategy to improve on-time delivery, reduce quality and damage returns, etc.), with a few simple clicks to drill down to the details (down to the SKU level and call centre conversation details with customers). The dashboard gives management a holistic picture on our important KPIs.
What needs improvement?
- Enhance predictive analytics and big data; this is the future trend.
- Simpler, cleaner charts and visualization (easier user acceptance)
- Formatting and repositioning the menu/charts takes a bit long. It does not have drag-and-drop capability like Tableau does.
For how long have I used the solution?
I have been using QlikView for 2.5 years.
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What was my experience with deployment of the solution?
There’s no version control, which means you can't roll back to earlier versions once overwritten/published.
How are customer service and support?
I rate technical support 6/10.
Which solution did I use previously and why did I switch?
I also evaluated MS BI and tableau. Compared with MS BI, I find Tableau and QlikView have stronger visualization; intuitive data insights; less development lead time - MS BI requires creating OLAP cubes, which takes more time; clearer and simpler charts; and intuitive data mapping/insights.
How was the initial setup?
Initial setup was straightforward.
What about the implementation team?
We implemented it in-house. QlikView is running in memory, so it depends on your organization to achieve the balance between cost of server RAM and performance. Besides, the data quality and accuracy is very important, no matter what powerful visualization tools are used.
What was our ROI?
Tableau seems to have easier user acceptance than QlikView because of the simpler charts and big data integration, increasing the possibility of helping an organization transform from reactive analysis to predictive analysis.
What's my experience with pricing, setup cost, and licensing?
Server versions are not cheap and pretty similar for both Tableau and QlikView in terms of price. I don't see a big difference; it really depends on your organization's need.
What other advice do I have?
If you have more developers/technical people and want to do more standard reporting without Hadoop, go for QlikView; if you have more business users with some SQL knowledge and would like to do predictive analytics, and integration with big data platform Hadoop, go for Tableau.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a consumer goods company with 501-1,000 employees
It reduced the number of reports users construct manually.
What is most valuable?
It allows our company to view all of our data in a single solution. It is easy to use, even for novice users.
How has it helped my organization?
The product has reduced the number of reports that were previously constructed manually by users. It also allowed us to prepare a single report using a common data source for all users.
What needs improvement?
In QlikView 11, there is a password for the section of code, but there is no user management with a password that allows access to data when opening the file.
I would like the data loading and programming to be made easier.
For how long have I used the solution?
I have been using it for five years. Currently we're using v11.20 and testing v12.
What was my experience with deployment of the solution?
The product installed at the time did not present operational problems or stability issues.
How are customer service and technical support?
The consultant company that sold us the product provides us with follow-up service. At the moment, we are satisfied.
Which solution did I use previously and why did I switch?
I used BOARD at another company. I have found QlikView to be better.
How was the initial setup?
The initial setup was very simple and in a few days, we were able to begin operating with the data available.
What about the implementation team?
We developed the solution partly in-house and partly with the supplier. We took responsibility for the preparation of the database, retrieving information from the management system and preparing it in a suitable format, leaving the supplier responsible for the implementation of the loading from this database and reporting.
What's my experience with pricing, setup cost, and licensing?
We are happy with the product. With regard to the license fee, for a customer, it is always better to pay less.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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COO at a consumer goods company with 1,001-5,000 employees
It links different data sources to the same visualization.
Valuable Features:
QlikView Desktop Enterprise allows us to build dashboard visualizations in a fashionable way and allows us to make quick business decisions all over the enterprise.
Improvements to My Organization:
The improvement was much more related to be able to link different data sources to the same visualization. Now users have access to a one-stop shop for their data queries.
Room for Improvement:
I believe that improved analysis prediction capability would be more than welcome in QlikView. If we could simulate scenarios in a more intuitive way that would be a nice-to-have feature.
Besides the fact it’s quite a useful tool for data visualization, the final user interface is not that intuitive. That might be the idea with Qlik Sense, which we haven’t had an opportunity to experience yet.
Implementation Team:
Prepare your data warehouse platform. The more time you spend on DW development, the more your users will be able to take advantage of the data analysis.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Analytics at a financial services firm with 1,001-5,000 employees
Our clients can access their business metrics in an interactive form on their smartphones. Interactivity options are limited and modelling options are not available.
Valuable Features:
Data integration and visual drill-downs are excellent.
Improvements to My Organization:
I work for a consultancy and develop projects for clients. Our clients have definitely got benefits with the use of QlikView with accessibility of their business metrics in an interactive form on their smartphones. Also, QlikView can compress and store data in its own format, which makes it faster after data loading.
Room for Improvement:
- Version changes should be made fully compatible with older versions.
- Advanced analytic capabilities of model building using regression or time-series analysis should also be added in the product.
Other Advice:
Client requirements should be clearly understood and limitations of the product should be communicated to clients before making any commitments. Often projects are jeopardized due to poor communication and unclear expectations.
There are two reasons for my rating. First, the interactivity options are limited and, second, modelling options are not available. Also, we faced challenges with version changes and in integrating it with geographical information systems.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultor QlikView at a tech services company with 501-1,000 employees
Before we started using it, it took four steps to load and clean our data. Now, we just connect the database, clean it and show the information.
Valuable Features
Fast development, support for QVD format files, and business discovery are the most valuable features of this product to me.
Improvements to My Organization
Before we started using QlikView, we needed to put or clean our data in four steps. Now, we just connect the database, clean it and show the information.
Room for Improvement
In the next version/release, I'd like to see mashup possibilities and real-time connections.
Use of Solution
I have used QlikView for five years, and Qlik Sense for two years.
Deployment Issues
I encounter deployment issues but it depends on how you develop it and for what are you using this tool.
Customer Service and Technical Support
Technical support provides high-level service.
Initial Setup
Initial setup is straightforward; you just install and use.
Implementation Team
When implementing through a vendor, be careful with your environment.
ROI
This product pays for itself fast.
Other Advice
Try it. You can use just one tool for most of your connections. It's easy to maintain and you can focus on data and decisions.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a QlikView partner.
Analyst Control and Monitoring at a energy/utilities company with 501-1,000 employees
We now have all of the company's important information in one tool, so it's easier to analyze it.
Valuable Features
I think the most valuable feature is the possibility of working with all types of data and sources.
Improvements to My Organization
Now, we have all the company´s important information gathered in one tool, so it´s easier to analyze it.
Room for Improvement
QlikView is really easy to use and it can help you manage different kinds of data, but licenses are expensive.
Use of Solution
I’ve been using QlikView since 2011.
Deployment Issues
We did not really encounter any deployment, stability or scalability issues.
Customer Service and Technical Support
We have a good support here in Ecuador. In fact, we have an SLA with Grupo Novatech with specific times for technical support.
Initial Setup
The initial setup was straightforward. There was a small amount of data with few KPIs.
Implementation Team
We have an in-house team. They implement some dashboards. If there was a complication, we called Novatech.
Pricing, Setup Cost and Licensing
I think licences are expensive. I think QlikTech should work to develop a cheaper licence, only to visualize data through the internet access server.
Other Solutions Considered
I have not evaluated any different solution. I´ve always worked with QlikView since I´ve been at my company.
Other Advice
I think QlikView is a good tool if your company is not big, because of the licence cost. If your company is big, it’s a good idea to have an in-house team for new implementation or for little changes, because technical support could be expensive.
I think QlikTech is working in the right path to improve the usability of QlikView with the new tool Qlik Sense.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Admin at a energy/utilities company with 1,001-5,000 employees
It provides an easy way to grant access to all data or just bits of it to specific users.
Valuable Features:
The best features of QlikView are:
- The fast and easy process of extracting data from multiple sources (DB), although having duplicate data in the source files creates a mess.
- The intuitive way of creating dashboards for finance, sales, BPM, etc.
- The display and drill-down access to detailed information, graphic interfaces are easy to create and dynamic using just one pivot table.
- The easy way to grant access to all the data or just bits of it to specific users.
- The capability of QV to handle .pdf files.
Improvements to My Organization:
As an example, today we have our budget information from different areas in one summary page. Numbers are updated fast and easy in the web browser. This has given crystal clear info for all the users that have access to the model. Hard data and dynamic graphs give a clearer and accurate view of the data. Filtering saves a lot of time when doing presentations to the top executives of the company; any question is answered in real time with just a few clicks.
Room for Improvement:
I would like to perhaps be able to have preloaded and editable examples of models created by QV experts that can be customized for our specific needs, instead of starting from scratch anything we need to work on.
I work an electric utility in Mexico, therefore we build QV models and dashboards specific to our industry (electricity, gas, nuclear generation, asset management, executive reporting and such).
Right now, we have to build our models from scratch, if we could have access to prebuilt models for our specific industry and line of business it would be very useful and time saving.
Other Advice:
It’s important to understand that the quality of the final data will have a direct relationship to the source of information. You can really apply here the phrase "Garbage in-Garbage out". Because once QV is up and running, almost everyone will turn to the dashboards as THE source of information, it’s imperative to be sure the source of data is flawless.
It’s a great BI tool to convert raw data coming from several different sources into a dashboard full of in-depth knowledge, to do proper information analysis and make accurate decisions for the company.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information System & Business Enterprise Manager at a government with 1,001-5,000 employees
It is easy for developers and for end users. The management console could have better interfaces for managing security.
What is most valuable?
Usability, usability, usability: It is easy for developers and for end users.
How has it helped my organization?
We have cut Fire Department 911 response time 8-30 seconds.
We have improved the timeliness, accuracy, and consistency of reporting.
Unmetered water reports (e.g. fire hydrants, FDCs in commercial buildings)
Wage verification requests
Performance metrics
We have improved processes and increased compliance of firefighter training and certification, ensuring that firefighters are properly trained (“a trained firefighter is an effective firefighter”), expensive training courses no longer have empty seats, and we have improved our performance on training/certification audits from our regulatory agency.
We have engaged line managers on tracking and monitoring of program and operational budgets, leading to better oversight of the taxpayer dollar.
What needs improvement?
The QlikView management console could have better interfaces for managing security. Right now, it is hard to tell “who has access to exactly what apps?”
Better out-of-the box governance features, to allow analysis of application architecture, optimization of scripts, identification of unused fields/data.
Current GIS interfaces (e.g. with ESRI) are through partners, and are acceptable, but could be easier to implement, more streamlined interface between the two.
For how long have I used the solution?
I have used this solution since 2008.
What was my experience with deployment of the solution?
No issues at all. This application requires very little care and feeding. Cannot speak to big data scaling, our largest data sets are in the 1TB range — but no problems noted at that level.
How are customer service and technical support?
Customer and technical support are fine. Account manager deals well with the added layers of demand that come from being a government client — purchasing is always more complicated.
Which solution did I use previously and why did I switch?
Like everyone, we used Excel and Access. We tried using the enterprise MicroStrategy and both developers and users rejected it as too much effort, not intuitive compared to QlikView.
How was the initial setup?
Technically, initial setup was very simple. The hardest part was getting visualization requirements form unsophisticated users who were not used to any sort of reporting on their processes.
What about the implementation team?
We did it in-house, with one week of one vendor person assisting. (The four apps he helped us put together, we ended up redesigning altogether once we had a chance to use them and redefined requirements.)
Advice: Keep it simple. We know of similar organizations that used third-party implements, who created apps that were complicated to support and use, and consequently those implementations were not entirely successful. In at least once case, they abandoned the product (and haven’t done anything else that I’m aware of).
What was our ROI?
Qlik has a reputation for being expensive, but our TCO - compared to two other BI products in our organization (MicroStrategy and Cognos) is way, way cheaper. We didn’t have to pay for consultants or any professional services. The more we let our business managers design and develop their apps, the happier they are.
What other advice do I have?
Keep it simple, involve the team (prototype with them - don’t throw a fancy app over the wall at the end users and expect them to actually engage), do POCs before you decide which BI system you will adopt.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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