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it_user786186 - PeerSpot reviewer
Project Manager at Raiffeisen Bank Aval
Real User
Mar 13, 2019
Enables me to securely connect to my enterprises or mobile device from anywhere
Pros and Cons
  • "It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
  • "They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
  • "They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."

What is our primary use case?

My primary use case is for mobile one-time passwords and identity solution. Multi-factor authentification.

How has it helped my organization?

It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower. 

What is most valuable?

Multi-factor authentification is the feature that is the most valuable because it allows me to securely connect to my enterprises or mobile device from anywhere.

What needs improvement?

They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient.

They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.

Buyer's Guide
Ping Identity Platform
June 2026
Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable because now there are several thousand users already using it in our company. We have around 5,000 users using this solution. 

Which solution did I use previously and why did I switch?

We switched to Ping because it's more stable. It supports many platforms and devices for example, three devices are included in the license. In one instance I can use the laptop for example, mobile, and the iPad.

How was the initial setup?

The initial setup was very easy. It took five minutes including downloading from the Google App store. You link it with your code and that's it.

What other advice do I have?

I would advise focussing on one solution because we do not use other solutions. This solution has functionalities that are enough so I would recommend to focus on one, and not try to integrate other solutions because it increases cost.

I would rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Courtney Chenault - PeerSpot reviewer
Courtney ChenaultWorks at a tech vendor with 501-1,000 employees
Real User

Hey there Roman, thanks for writing this review! Just wanted to let you know that you absolutely can use fingerprint/FaceID instead of OTP for MFA - just talk with your company's administrator and ask them to turn on that factor :) PingID is also FIDO2 compliant so you could leverage any FIDO2 device if desired. Thanks and take care!

Specialist at a manufacturing company with 10,001+ employees
Real User
Jan 17, 2019
The auto-discovery feature is helpful, but the legacy applications remain an issue
Pros and Cons
  • "I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
  • "It has a long way to go until it is a cloud-based solution."

What is most valuable?

The auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications. 

What needs improvement?

The legacy applications remain an issue. There also is a tendency for downtime and network issues. Also, it has a long way to go until it is a cloud-based solution.

For how long have I used the solution?

One to three years.

How was the initial setup?

It is a straightforward setup, but we did have some debugging issues. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Ping Identity Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Ping Identity Platform Report and get advice and tips from experienced pros sharing their opinions.