Palo Alto Networks Advanced Threat Prevention Room for Improvement
TJ
Tejas_Jain
Principal Security Architect at Deloitte
The behavioral detection capabilities could be expanded to address all threats at the perimeter, reducing the reliance on endpoint detection and response systems. Improving the handling of false positives would also enhance the solution, as they still occur occasionally.
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Nasir Akbar
Presales Engineer at SAUDI PARAMOUNT COMPUTER SYSTEMS
In this scenario with Palo Alto Networks Advanced Threat Prevention, I did not get any opportunity to work on it. The only thing I did was forward the logs to the SIEM solution.
For government entities, they are not allowing configuration changes. For non-government users, there is a support portal to get the configuration file and upload it to the portal. We can identify misconfigurations and where the loop is very big, so we can get the report and establish it.
In Saudi Arabia specifically, the support service needs improvement. When customers have incidents with Palo Alto Networks Advanced Threat Prevention and want to open a case with the Palo Alto team, the available number in Saudi Arabia leads to a long procedure. They're not able to answer within one or two hours. This needs to be implemented. They may need to open offices in Dubai or other places for Arabic-speaking people to access TAC support.
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reviewer2018892
Senior Network Security Architect at a financial services firm with 10,001+ employees
The granularity of the signature could be improved.
Mission learning techniques on firewalls are good but should continue to expand and detect unknown threats on the fly. The capability seems to be a bit limited on certain types of traffic.
The solution should include a checkbox to select or bypass the profile on a firewall or policy.
The option to customize signature fields or allow feeds from other tools or environments would be interesting.
View full review »Buyer's Guide
Palo Alto Networks Advanced Threat Prevention
July 2025
Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
862,514 professionals have used our research since 2012.
NenadMijatovic
Director of Sales at S4E Serbia
All the subscriptions come in bundles, therefore, it is difficult to pinpoint specific areas for improvement. However, there is a potential drawback to the lack of support for the ICAP protocol. Integration using this protocol could make the device work seamlessly with some other solutions.
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Mohamed Nabil Mohamed
Security Presales Manager at Diverse
The solution could benefit from improved AI analytics to predict potential attacks before they occur, similar to NDR systems. Behavioral analytics and a more intuitive engine could also enhance it further.
While it is a powerful tool, it may have a steep learning curve for new users due to its advanced features and configurations.
Carlos Bracamonte
Senior Network Support Engineer at Amadeus
We are attempting to improve the use of URL filtering beyond threat protection.
I'm not sure what the remaining threat protection features are off the top of my head. But beyond that, we use URL filtering.
We have three approved cases for using external dynamic lists that are stored in a bucket repository. Then, for each URL site that needs to be whitelisted, we add it to the external dynamic list in order to gain access to this email.
I would like Wildfire to be implemented.
We use the equivalent in Cisco is the integration policies. We have the Wildfire but we are not currently implementing it.
We don't have the license to use it, but we are not currently implementing it until we present the use cases that the company gives some value to and they approve the use of it.
View full review »VG
Vishal Goorye
Network Security Engineer at Mauritius Telecom
The application’s pricing and dashboard need improvement. It could be user-friendly.
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Prasanth Kailasam
Senior Client Manager at GBM
Palo Alto Networks Threat Prevention could improve the commercial offing. Other solutions, such as Fortinet provide better commercial features.
View full review »RB
Ro Ba
College Lecturer at New College Lanarkshire
The installation was complicated.
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Leandro Soares Costa
Coordinator of the Architecture Security Team at TOTVS
The initial setup is complex.
We'd like more APIs to manage programmatically the IPS to orchestrate it and
avoid logging into the graphical user interface console. We'd like to have some robots to manage the solution's tasks.
Mirko Minuzzo
Business development manager for Palo Alto Networks at Westcon-Comstor
There could be some firewalls with fiber optics interfaces.
View full review »reviewer1248363
Network Security administrator at a financial services firm with 5,001-10,000 employees
In terms of what needs improvement, the only thing I don't like is the support.
View full review »M.
Marhaendy .
Team Lead at pgascom
The resource consumption should be addressed. The technology firewall anomaly network could stand improvement.
The pricing could be better.
View full review »reviewer1248363
Network Security administrator at a financial services firm with 5,001-10,000 employees
We use four Palo Alto solutions in stand-alone mode and but it's hard to use when I use it in Panorama. Palo Alto's maintenance needs to be improved.
View full review »it_user1298478
Presales Engineer at a tech services company with 1,001-5,000 employees
The documentation needs to be improved. I need better information about how to configure it and what the best practices are.
View full review »it_user953025
Consultant at a computer software company with 201-500 employees
The solution needs to improve Reverse DNS functionalities.
Right now, when you check the IP address, it tells all. It assumes that that IP address is locally available on the inside. When the request is going back to me it's supposed to do what we call rights. Instead of giving me the public IP address in my response, it's supposed to give me the private IP address or the local IP address so that I can reach the device locally. That's the challenge right now.
Sometimes when you want to group a set of ports, and communicate with Palo Alto, you cannot group TCP and UDP ports together. This needs to be adjusted.
View full review »MV
Maksim Vedernikov
Quality engineer of the 1st category at Modern Expo
The price of licenses should be lowered to make it less costly to scale our solution.
I would like to see consolidated licensing for on-premises solutions. This would give us all of the features available for the one box.
View full review »TS
ThineshSiva
Managing Director at Teceze
I think they can use some improvement on FID. There are lots of false positives and those can be eradicated. Sometimes you can't identify a 10-year-old doc, but they can probably update those signatures and false positives, so it would be helpful and save us a lot of time.
View full review »VG
Vishal Goorye
Network Security Engineer at Mauritius Telecom
The IPS can be improved on the solution. The itineration, for example. Also, if additional features, like SD Wan, etc. can be added. This would be helpful.
Other additional features that could be added include Individual Traps. In terms of enhancement for overall protection, we would like more Traps or other solutions that are developing within the firewall.
The solution needs to improve its local technical support services. There is no premium support offered in our market.
View full review »Consulti678
Consultant at a aerospace/defense firm with 501-1,000 employees
It's not so easy to set up a test environment because it's not so easy to get the test license.
The vendor only gives you 90 days for a test license; it's a tough license to get.
it_user810594
Information Security Specialist at a comms service provider with 1,001-5,000 employees
The organization mail security solutions could be improved. There is no mail security solution available.
View full review »SA
SHAIKAHMED
Head Of Information Security at SAUDI PARAMOUNT COMPUTER SYSTEMS
In most areas, Palo Alto Threat Prevention is a fine choice. The application is very good. The most important feature we find to be the NCR Reader. It is best for application security. I don't know how they could improve it more. The application is already working fine with good results.
Support is really good with Palo Alto and we are resellers of the software to our customers. They will let us know how they find it valuable after we implement it. Most of our customers have found Palo Alto Threat Prevention very good to use. We have a number of customers in the market. Everybody is happy with the product. Overall, Palo Alto Threat Prevention doesn't need much more. From a general point of view, you get everything. If it is content filtering, it should be no problem.
View full review »AS
Ang Sokroeurn
Information Security Officer at National Bank of Cambodia
Right now we are focusing on email. If Palo Alto can increase the features related to email filtering and the new malware, it would help us protect our systems.
View full review »RA
Rinto Anto
Module Lead
Some bugs, which will be rectified by Palo Alto in the next update.
View full review »Buyer's Guide
Palo Alto Networks Advanced Threat Prevention
July 2025
Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
862,514 professionals have used our research since 2012.
Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros
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