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it_user302115 - PeerSpot reviewer
Oracle Applications Technical Consultant with 501-1,000 employees
Vendor
Its charts, drill-downs, and maps features improve the way we build charts and obtain graphical representations of data.

What is most valuable?

  • Charts
  • Navigation
  • Drill Downs
  • Variables especially- session variables
  • Maps

How has it helped my organization?

For building charts and graphical representations, we don't have to do much work, so in that area it's good.

What needs improvement?

Customers are expecting many out of box things, which, currently, OBIEE doesn't support. e.g. customers are expecting pop up boxes with messages, and navigation. There are lots of buttons for navigating, downloading and invoking etc. Just like in the current version of OBIEE, we are dragging sections, text boxes in building the dashboard, in the same way as we can get pop up boxes, and buttons, we don't need to write Javascripts. In the market, we are getting many additional tools.

For how long have I used the solution?

I've been using this product for the past three years. As I'm working as an OBIEE Developer, I am using this tool most of the time.

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What was my experience with deployment of the solution?

There were no big issues.

What do I think about the stability of the solution?

There were no big issues.

What do I think about the scalability of the solution?

There were no big issues.

How are customer service and support?

Average. Their guys are taking much time in resolving issues. They might be experts, but still there is lot of lag in delivering good support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Business Intelligence Developer at a tech vendor with 501-1,000 employees
Vendor
It has allowed us to provide our external users the ability to create custom reports while adding a complex object security framework not found when dealing with internal users.

Valuable Features

It provides our customers the ability to build simple or complex reports effortlessly. The existence of the Business Model and Mapping (BMM) layer is critical in providing numerous ways to model our data to fit a given project/set of requirements.

Improvements to My Organization

It has allowed us to provide our external users the ability to create custom reports while adding a complex object security framework not found when dealing with internal users.

Cross-dimensional reporting was a must and although this tool does not easily implement this, it still allowed us to model our data as necessary in order to deliver this requirement.

Room for Improvement

The UI needs to be updated. We had some people reference it as “1995” in ways of looks. The application itself does not work well with cross-dimensional reporting out of the box (there are no official documentation on how this can be implemented but unofficial online user blogs have provided us with some work-around solutions).

Use of Solution

I've used it for three and a half years.

Deployment Issues

There were no significant issues.

Stability Issues

No issues encountered.

Scalability Issues

We had some issues with not being compatible with some “compatible” servers.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

8/10.

Pricing, Setup Cost and Licensing

There are some cheaper options in the market. We are currently planning on using another platform outside our US market due to cost. However, some platform options are not as robust as OBIEE.

Careful consideration has to be given when evaluating cost over features/performance just like any other ROI project.

Other Solutions Considered

if your project involves a lot of cross-dimensional reporting, you will encounter some pain points along the way setting up the RPD but solutions are available online.

If you are looking for a quick visualization solution, then look for Tableau, but if you want a deep, proven reporting tool (with relatively weak visualization features), OBIEE is actually pretty good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Oracle OBIEE
May 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
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Team Lead at a tech services company with 5,001-10,000 employees
Real User
We're able to provide ad hoc reports, perform forecasting, and analyze existing reports with old data.

What is most valuable?

  • BI Publisher
  • Oracle Maps
  • MS Office integration

How has it helped my organization?

It has helped provide ad hoc reports. These improve the business by doing forecasting, as well as analyzing the existing reports with old data.

What needs improvement?

  • OBIEE maps
  • BI Publisher

For how long have I used the solution?

I've used it for the last five years.

What was my experience with deployment of the solution?

There were issues encountered.

What do I think about the stability of the solution?

There were some issues encountered with stability.

What do I think about the scalability of the solution?

There were some issues encountered with scalability.

How are customer service and technical support?

Customer Service:

It's good.

Technical Support:

It's good.

Which solution did I use previously and why did I switch?

No solution was in place previously.

How was the initial setup?

It was straightforward.

What about the implementation team?

My team did the implementation and integration.

Disclosure: My company has a business relationship with this vendor other than being a customer: Technology partner
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it_user291219 - PeerSpot reviewer
Senior Manager - MIS Systems at a financial services firm with 501-1,000 employees
Vendor
With it, we have less reliance on the MIS teams to produce reports as our management and operational teams have access to information when they need it.

What is most valuable?

  • BI Dashboards
  • BI Publisher

How has it helped my organization?

We previously used a stand-alone desktop-based business reporting tool which did not enable us to maintain a single source of truth, or provide users with pervasive intelligence. However, with this enterprise solution, we have less reliance on the MIS teams to produce reports. Management and operational teams have access to information as and when they need it, insights pop up on a daily basis, and the business has transformed into a knowledge-empowered operation, with decisions at all levels being made on facts rather than guess work.

What needs improvement?

  • Tighter integration of BI Publisher with RPD/BI answers is essential
  • Enhanced big data tools will be valuable for industries like ours
  • Simplified analysis drill-down setups
  • Running BIP report once in the interactive view should not require a rerun when the view is switched, for example, to HTML or Excel

For how long have I used the solution?

I've been using OBIEE for eight years in total. It's been three years on v11g, and prior to that I had been using v10 since 2007.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

We have experienced bottlenecks due to an increased load causing users to fail to login, or too many stuck threads. Perhaps the linkage between BI and Weblogic needs to be optimized to improve stability.

What do I think about the scalability of the solution?

No issues with or scalability.

How are customer service and technical support?

Customer Service:

Customer service in general, is responsive enough to keep you aware of the fact that someone is looking into your issue.

Technical Support:

Technical Support is only good when issues are escalated to the development or third line support teams.

Which solution did I use previously and why did I switch?

Other solutions have been explored before. My reasoning for recommending OBIEE for my organization was that apart from having previous experience working in older versions, and being aware of its scalability, was that most of the banks systems are Oracle based which meant seamless integration. We also wanted to explore deployment of the Oracle Exalytics In-Memory Analytics Server which comes inbuilt with OBIEE.

How was the initial setup?

It was straightforward because we had external assistance. However, due to the expertise we developed, we were able to build and test our backup server from scratch internally. We also restored the Exalytics system with ease after power issues caused the disks to crash.

What about the implementation team?

Both sides need to be part of the team at each stage of deployment so that knowledge transfer is effective. The tendency for most vendors, however, is to avoid too much knowledge transfer for obvious reasons.

What's my experience with pricing, setup cost, and licensing?

There is a need for a per CPU rather than per user license for OBIEE as this impacts the number of users that can be deployed, and therefore the level of security of data throughout the system.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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OBIEE 11g Specialist at a aerospace/defense firm with 10,001+ employees
Real User
We needed a solution for data modeling, which our previous solution did not do well.

What is most valuable?

The data modeling tier (called repository in Oracle BI technology) lets the user build and manage flexible, stable solutions for a large number of data sources, and business reporting areas.

How has it helped my organization?

I use the product to realize reporting and dashboard solutions on several telecommunication network test suites, thus not for any company organization aspect.

What needs improvement?

The catalog tool (to create report and dashboard)is not intuitive or easy to use. There are also some low severity bugs (up the 11.1.1.7 release).

For how long have I used the solution?

I've used it for five years.

What do I think about the stability of the solution?

The product does not provide an automatic system maintenance service, thus log files continue to be collected on the disk up until it is full and it causes the whole platform stop. It requires continuous manual monitoring and deletion of log files.

What do I think about the scalability of the solution?

The platform is powerful, scalable and flexible, but requires a huge commitment in term of people expertise in system and on the product.

How are customer service and technical support?

6/10 - in some case they don’t help completely in finding smart solutions or workarounds for our issues.

Which solution did I use previously and why did I switch?

We used Business Objects XI, and we switched to Oracle for a more impressive view, and a more interactive dashboard. OBIEE is also better equipped for the data modeling functionalities tier, and integrations.

How was the initial setup?

It was complex, firstly for the platform setup, and secondly, it is required to have a large amount of knowledge and experience of the product before becoming an expert.

What about the implementation team?

We implemented it in-house.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user74121 - PeerSpot reviewer
it_user74121BI Expert at a media company with 5,001-10,000 employees
Real User

We have deployed this as self service and our users (accountants) are able to drag and drop analysis to dashboards quite easily. They don't use the catalog tool to do this, they use the dashboard feature. We've had a lot of success with it.

it_user291066 - PeerSpot reviewer
BI Engineer at a manufacturing company with 1,001-5,000 employees
Real User
We've reduced the time to collect data and generate reports, including clear analysis patterns of monthly performance.

How has it helped my organization?

Our customer is an enterprise that has over 120 entities. It used to take a lot of time (around 15 days) to collect data and generate reports for their performance. After OBIEE was implemented and some processes improved, our customer is now able to review their monthly performance with a clearly analyzed pattern within 5 days.

For how long have I used the solution?

I've been using it for three years. I started with OBIEE 11g (11.1.1.5), and upgraded it to 11.1.1.6 and 11.1.1.7 afterward.

What was my experience with deployment of the solution?

We did not encounter any serious issues when we deployed the tool.

What do I think about the stability of the solution?

OBIEE is a little unstable in our environment. The server/service has to reboot/restart every couple days, otherwise, users will see errors when they access reports.

How are customer service and technical support?

I am not going to rate Oracle's support high. It took too many times to collect logs and screen shots, and talk to a support guy. And they still have to go back to R&D once they confirm the issue was product related. It took another loop to communicate with R&D guys, and there almost 70% of thje issues were treated as a "Fix in the Roadmap," which means we won't get a hotfix. We suffer quite a lot when we have to tell our customers that some bugs will not be fixed until it's in the roadmap, and even then, a few years later.

Which solution did I use previously and why did I switch?

Our customer choose OBIEE as their reporting tool before we assisted them with implementation. I used TIBCO Spotfire after this project, and it's quite a different product. It seems business users will use a so called "analytic tools" such as Spotfire more often than "BI tools" like OBIEE or BO. Since their requirements become much more dynamic, they may not even know what they are looking for, or what questions they suppose to answer. BI tools needs too much IT effort for ETL and modeling to enable users to read the report. However, some questions cannot wait that long, and users need to know the answer as quickly as possible. On the other hand, analytic tools just need raw data and users can those data to generate reports whatever they need for whatever questions/purposes (if they know what those data means well and have some basic knowledge with database).

How was the initial setup?

The setup is quite straightforward, unless you need to deploy with a cluster. Components in a model/presentation layer can do it simply by dragging and dropping, if all the calculations are done in the database. Although, some settings,such as "Write Back", is not that easy. They need to be configured, but you have no idea where to configure it unless you go through the documentation, and even some blogs perhaps.

What about the implementation team?

I helped implement it as part of the vendor-side team.

What other advice do I have?

Just keep the model as simple as possible, it'll make works much easier afterward.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Business intelligence consultant with 51-200 employees
Vendor
Our clients can view their operations from a holistic viewpoint, and we're able to track and manage their cases.

What is most valuable?

It has easy integration with Oracle DB for clients who run an Oracle Warehouse.

How has it helped my organization?

It has given clients visibility into their operations from a holistic viewpoint. In my current project, we are using the tool to track movement of cases, managements, and clients are able to trace where their cases are and how long they have been in the different stations in the organization. This has improved on the overall performance of the organization as there is accountability.

What needs improvement?

There is a need to improve on meta data definition, for instance we should have one Dat Dimension that allows heterogeneous definitions. At the moment, every subject area has a copy, this is repetitive effort. There is a need to easily report from different facts without having to circumvent the system's normal design.

Metadata management, more visualizations as there aren't many, i.e. heat maps. The Dashboard layout area could be enhanced to allow more intuitive designs, as the limitations of having Sections and Columns in the sort of order they can in can inhibit exciting designs. Exporting of related Physical Joins without having to go to each join to extract.

For how long have I used the solution?

I've used it for eight years.

What do I think about the stability of the solution?

Yes, at one client we upgraded versions and lost functionality due to the fact that Oracle had stopped supporting Office 2007. In the newer versions, we had to go through a lot of trouble to get the functionality to work, it was a very simple thing. In the newer version, when we exported graphs it ignored the lines and the tables were merged into a single line, and you can imagine why the management were not happy with that.

How are customer service and technical support?

Customer Service:

5/10 - I really believe that they can improve in customer service.

Technical Support:

6/10

Which solution did I use previously and why did I switch?

We did use something previously, and we changed as we wanted better functionality and stability.

How was the initial setup?

I have not dealt with implementations a lot.

What about the implementation team?

We used a mixed team. The vendor had guys that knew what they were doing, even at some point, better than the Oracle team.

What's my experience with pricing, setup cost, and licensing?

Pricing of the training should be lowered to allow more new entrants into the the field. If the price is too high, mainly existing partners can afford it, and the market does not grow. The licensing is fair, but they should try and bundle the licensing cost as licensing as almost every component tends to hike the overall price.

Which other solutions did I evaluate?

I have worked on Microstrategy a lot and the Microsoft platform. I find that Microstrategy is advanced in the Mobile and Visual display and is easy to use, but Microsoft is also easy to use but still has a lot of things they need to improve on.

What other advice do I have?

It's a very good platform provided you have a good strategy and a strong team around.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user6903 - PeerSpot reviewer
it_user6903Head of Engineering at CloudBearings
Top 20Consultant

Agree, that out of box OBIEE does not provide as such great means for mobile platforms but you can always setup the feed from insights generated by this beast which is not possible for any other platform with vast OOTB variety to customize quickly for your needs but again you should understand it thoroughly.

it_user285933 - PeerSpot reviewer
OBIEE 11g Certified Developer at a tech services company with 10,001+ employees
Consultant
It's allows for data modeling simply and its visualizations are better than other BI solutions.

Valuable Features

  1. Security (authentication, policy, credentials)
  2. Simplicity in data modelling
  3. Visualizations are better than other BI solutions

Improvements to My Organization

  • It allows us to providing our customers an excellent solution for their business requirements.
  • It's easy to use for any type of user.

Use of Solution

I've been using it for two years, 11 months as a business analyst generating reports for our customers.

Deployment Issues

Some little issue with a network port, but this is solved in a very few minutes.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

9/10 - Excellent support from the Oracle team.

Technical Support:

9/10 - They're excellent.

Initial Setup

It's pretty straightforward if we have the right requirements.

Other Solutions Considered

No other options were evaluated.

Other Advice

It's a good tool and has lots of features to meet customers' typical requirements. One should have thorough knowledge of it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.