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it_user281964 - PeerSpot reviewer
Oracle BI Consultant at a government with 1,001-5,000 employees
Vendor
Users are able to see dashboards and reports, while executive-level management can get a high-level view of the organization's functions.

What is most valuable?

  • Integrated search options
  • Oracle scorecards
  • Pivot tables
  • Map views

How has it helped my organization?

When reports are developed in a way that show the work done in time, work done but not in time, and work not done at all, they drive the customers to pay attention to the lagging areas. This encourages everyone to work positively towards achieving the fixed goal in hand.

What needs improvement?

Some of the legacy BI publisher features have been discarded in the newer versions. Having them would help the product. The ability to provide column description upon hovering on the header would be of real help.

For how long have I used the solution?

I've used it for five years.

Buyer's Guide
Oracle OBIEE
May 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What was my experience with deployment of the solution?

No major issues.

What do I think about the stability of the solution?

No major issues.

What do I think about the scalability of the solution?

Some of the issues were in regards to the LDAP authentication setup, but it was resolved.

How are customer service and support?

Customer Service:

7/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

No previous solution was in place.

How was the initial setup?

It was pretty straightforward and simple. All we had to do was follow the installation manual, which provides a UI to setup the tool.

What about the implementation team?

It was done in-house.

What was our ROI?

All the ventures that were started based off of this product were successful. The users were actively using the dashboards and reports, while the executive level management were able to view the functioning of their respective organizations on high-level view.

What's my experience with pricing, setup cost, and licensing?

Ensure you purchase a complete enterprise package from Oracle so you can get the full benefit of OBIEE.

Which other solutions did I evaluate?

  • Crystal Reports
  • SQR Reports

What other advice do I have?

Ensure the application server and the web server are installed and configured as recommended.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a partner with Oracle.
PeerSpot user
PeerSpot user
Business Analyst at a leisure / travel company with 1,001-5,000 employees
Vendor
We've replaced a lot of manual processes, e-forms with automated interfaces, and reports.

What is most valuable?

  • Delta extracts
  • Scheduler
  • Multiple delivery options
  • Word and Excel integration to create report templates

How has it helped my organization?

A lot of manual processes, e-forms and paper forms were replaced by automated interfaces and reports.

What needs improvement?

Customer support and documentation.

For how long have I used the solution?

I've used it for 15 months.

What was my experience with deployment of the solution?

No, we're using the cloud service.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

There are slow processing times sometimes, and with it being a cloud solution, the infrastructure is out of our control.

How are customer service and technical support?

Customer Service:

4/10.

Technical Support:

3/10.

Which solution did I use previously and why did I switch?

No, we were switching from manual business processes.

How was the initial setup?

It was quite complex, due to many business-specific requirements. OTB extracts and reports couldn't be used, so customized ones were created.

What about the implementation team?

Two external vendors, one from the US with a high level of expertise and one from Australia with a medium level of expertise.

What other advice do I have?

It's a good product with a lot of functionality, customization, a relative easy-of-use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle OBIEE
May 2025
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
PeerSpot user
Sr. Solution Development Engineer at a financial services firm with 1,001-5,000 employees
Vendor
Analysts and developers can design reports and access the dashboard without installing an application. I would like to see more responsive interactive dashboards.

What is most valuable?

- Web-based features and the possibilities it offers to analysts and developers to design reports and access the dashboard from a web browser. No need to install an application onto your laptop.

- Self-serve interactive reporting

- Map-based visualizations (MapViewer)

- Mobile app designer

- Mobile security toolkit (you can download the sources and customize it and generate your enterprise iOS application)

How has it helped my organization?

It helps us in quick-wins development to get the trust of users.

What needs improvement?

- Make the interactive dashboards more responsive

- Give the possibility to deploy multiple RPD productions

- Allow hot deployment of repository file (RPD) without restarting services

For how long have I used the solution?

5 years

What was my experience with deployment of the solution?

- All the time. The upgrade process is not clear and I encountered issues in processing it.

- Charts require flash to be rendered, but by 11.1.1.9, we can turn off flash and use html chart.

How are customer service and technical support?

8

Which solution did I use previously and why did I switch?

-Yes, SAP BW (Business Explorer).

- We were looking for more user-friendly reports/charts and tools to speed up our development. OBIEE does that.

How was the initial setup?

Initial setup was complex because we needed many components:

1) A database to store the OBIEE master data (MDS and BIPLATFORM schema)

2) A web logic server to host the Java component.

3) After that, you need to know how to start all components in sequential order:

Admin Server->Node Manager->Managed Server->opmnctl

What about the implementation team?

In-house

Which other solutions did I evaluate?

SAP Business Object, IBM Cognos

What other advice do I have?

1) The integration with SAP BW is not so easy, but it's possible through XMLA.

So if your data warehouse is under SAP BW, you have to be careful in your choice of OBIEE because you will face integration and performance issues.

2) Also, the OBIEE Administration Tool is not for non-IT people. So you will need IT to design your repository properly before the analyst will be able to design reports and dashboard.

3) I found Tableau more user friendly and productive than OBIEE. So, I advise to also look there.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Consulting Manager with 51-200 employees
Vendor
It's a flexible tool that's centralized, secure, and allows for enterprise-wide reporting.

What is most valuable?

  • Governance
  • Centralized metadata model
  • Integration (security, external visualizations, etc.)

What needs improvement?

Better and more interactive visualizations.

For how long have I used the solution?

8 years

What was my experience with deployment of the solution?

Clustering and security (SSL, SSO, etc) can be tough at times.

How are customer service and technical support?

Support team is timely with responses, but working out through issues can take some time.

Which solution did I use previously and why did I switch?

Yes, used Cognos (IBM) previously. Switch was due to management decision.

How was the initial setup?

Initial (simple) set up is straight forward, but complex environments (multiple nodes, complex security requirements) can be complicated. That said, once set up the tool is very flexible and addresses enterprise-wide requirements

What other advice do I have?

This is a good solution, but its strengths (centralized, secure, enterprise-wide reporting) can also be seen as weaknesses if you are looking for a more flexible, lighter-footprint reporting package with better visuals. That said, newer versions of the tool have gone a long way to catch up on the visuals side (new views, external viz options, etc) and flexibility as well (BI Cloud Service).

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a consultancy working with several products by this vendor, as well as products by other vendors.
PeerSpot user
PeerSpot user
Hyperion Applications Manager at a retailer with 1,001-5,000 employees
Vendor
We can create ad hoc analyses and present data with Dashboards, Alerts, and BI Publisher.

Valuable Features

Dashboards, Alerts, BI Publisher. Together these 3 features make this product a great tool to present data. Users can also create ad hoc analyses easily. Integrates very well with a wide variety of data sources making it easy to present data from multiple sources in a single place.

Improvements to My Organization

One stop shop for all reporting, data integrity, and compliance with company standards.

Room for Improvement

Performance for large data sets.

Use of Solution

12 years

Deployment Issues

Setting up SSL can be complex. Documentation is confusing. But other sources of information such as blogs really help.

Scalability Issues

Sometimes when lots of users get in and try to run the same report at the same time with different parameters.

Customer Service and Technical Support

Customer Service:

Prompt but not always helpful.

Technical Support:

Poor

Initial Setup

Depends on the requirements and infrastructure, but proper planning makes it pretty straightforward.

Implementation Team

In-house

Pricing, Setup Cost and Licensing

Being rollover customers from a previously owned company there was confusion about licensing. Talking to an Oracle rep helped.

Other Advice

Excellent BI tool that is flexible and user-friendly, and getting better with each new release.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user517542 - PeerSpot reviewer
it_user517542Group Manager, Applications Development at a tech services company with 51-200 employees
Consultant

I have worked & implemented on OBIEE, great product, I hope the BICS will also have the entire feature spectrum OBIEE has in the near future. compared to other competitive products this has much better features. cost is high & the support and coverage is poor.

See all 3 comments
PeerSpot user
BI Expert at a consultancy with 51-200 employees
Consultant
A very good, stable and reliable product with more report views needed

What is most valuable?

Powerful, interactive and high performance reports and dashboards.

What needs improvement?

More reports views and enhance user interactivity.

For how long have I used the solution?

Around 6 years, previously 10g but now 11g.

What was my experience with deployment of the solution?

If you use Arabic reports names in the default reports path on windows you will face "Path too long" problem because all names are encrypted in hexadecimal format.

What do I think about the stability of the solution?

Immediate shutdown for services may crash the system.

What do I think about the scalability of the solution?

No issues encountered.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

Straightforward set-up.

Which other solutions did I evaluate?

No.

What other advice do I have?

Go ahead it is a very good, stable and reliable product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Finance Associate at a insurance company with 501-1,000 employees
Vendor
It provides some best in class features on paper, but it has various technical limitations.

What is most valuable?

The features of OBIEE most important to me and my organization are Interactive Dashboards, Ad-hoc Analysis & Enterprise Reporting. We also extensively use the Repository services to create Data layers.

How has it helped my organization?

We have created various standard reports which are used extensively in my organization and help us to save upon duplication and data errors. OBIEE has also helped my organization to consolidate all the sources of data and create conformity between the data and hierarchy of all the sources.

What needs improvement?

One of the major areas for improvement on this product is that it should be made friendlier to the end user. Also, there should be a functionality added where we can provide a comprehensive user guide on the report itself rather than outside the dashboard.

Being a Business Intelligence Suite it provides some best in class features on paper, but after working upon its implementation in my organization for past year, I have understood that it has various technical limitations.

For how long have I used the solution?

I've used OBIEE 11g for one year and was trained for six months by Oracle and Internal Trainings.

What was my experience with deployment of the solution?

As my organization works in the BFSI sector, the size of data that our systems produce every day is immense. I feel OBIEE is still not able to fully handle that amount of data and that creates deployment issues.

What do I think about the stability of the solution?

The overall OBIEE architecture is quiet stable. Although, we have faced issues infrequently where the application has crashed.

What do I think about the scalability of the solution?

OBIEE is very scalable and can handle a large number of users simultaneously. Although, it gets slower on heavy usage on a lot of machines.

How are customer service and technical support?

Customer Service:

I would rate the Customer Service for OBIEE from Oracle support team at 8/10. They are quiet good at responding to the queries.

Technical Support:

I would rate the Technical Support for OBIEE from Oracle support team at 6/10. A lot of times they would just ask to update to the latest version when asked for a specific functionality.

Which solution did I use previously and why did I switch?

Previously we were using Peoplesoft based Nvision reports. The major reason for switching to OBIEE was that it was not a complete BI solution. Also, Oracle had stopped the support for Peoplesoft which made it more vulnerable.

What about the implementation team?

We had a mix of vendor team and in-house resources and both teams were working simultaneously. The vendor team worked well at the time of initial setup but recently we decided to roll off the majority of the vendor resources because of cost concerns.

Which other solutions did I evaluate?

We did evaluate other options such as Cognos, SAP BO. As all our database architecture is based on Oracle Based technologies such as Essbase, Hyperion etc, we went on to implement Oracle BI.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dan Ring - PeerSpot reviewer
Dan RingWriter at TechTarget
Writer

Hi -- I am a news writer at TechTarget.com. If you are available to be interviewed for a story on your implementation and use of Oracle OBIEE, please email me at dring@techtarget.com.

Thanks very much.

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PeerSpot user
Architect at a tech vendor with 501-1,000 employees
Vendor
Exalytics and OBIEE, size does matter

What is most valuable?

Exalytics combined with Exadata server makes it possible to query ~ 50TB of datamart data (uncompressed size), that's really great and ~ 1000 of simultaneous requests.

How has it helped my organization?

In the past it was not possible to join data from so many different sources due to the performance limitations imposed by the size of the data

What needs improvement?

Self service BI. It's clear that Endeca tends to be integrated into BIFS and probably self-service functionality will be covered by Endeca.

For how long have I used the solution?

3 years

What was my experience with deployment of the solution?

Sometime copy-paste of report metadata is quite complicated.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No, scalability is a big positive for the product.

How are customer service and technical support?

We didn't get into contact with support. From previous projects I have very various experience with Oracle support. It happened to me to get very helpful solutions almost immediately, in other cases, we were just ping-ponging emails, but no breakthrough.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The initial setup was pretty complex due to the fact that very complicated aggregation rules were defined, but I think this would have even more complicated to be implemented with other BI tools.

What about the implementation team?

I was part of a vendor team.

What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

We are not involved in this phase.

What other advice do I have?

Oracle BI combined with Exadata/Exalytics is a perfect tool for ROLAP/HOLAP type reports especially for extreme data sizes. I don't know any other tool suitable for that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.