it_user486498 - PeerSpot reviewer
Solutions Architect Hyperion at a retailer with 1,001-5,000 employees
Vendor
Purchased for its dashboard reporting and for getting mining data out.

What is most valuable?

We got OBIEE for its dashboard reporting and for getting mining data out. OBIEE was a good fit with the Hyperion products we already had. We love it.

What needs improvement?

Dashboard reporting could be more dynamic and easier to drill down into.

For how long have I used the solution?

We have used it for about three years.

What do I think about the stability of the solution?

It has been pretty stable.

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Oracle OBIEE
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What do I think about the scalability of the solution?

It has been scalable.

How are customer service and support?

We use partners for Oracle, so when we ask for support, we are forwarded to the partner that works with the solution in question. They are really good. If there is an issue where I can just drill down or look into the online forums, I do that as well.

What other advice do I have?

OBIEE is amazing in its integration with Hyperion and dashboard reporting. I would give it a nine out of ten, because there are still changes happening to the platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Infrastructure Manager at a tech services company with 51-200 employees
Consultant
I like the self service analytics feature. Users don't need to ask for new views from IT.

Valuable Features:

Self service analytics is an amazing feature with OBIEE. Users are empowered to get at the information they need without the need to ask for new views from IT. Through the development of the application, the data is arranged using business terms that those users can understand. 

Improvements to My Organization:

We have used OBIEE at several clients and the feedback has been fantastic on the dashboards, scorecards, and reporting that we have created. Clients love that OBIEE is a central location to view data from multiple sources in terms that make sense to the business user.

Room for Improvement:

There is some room for improvement on the development side, older versions use a 32-bit administration studio. Some of the controls in this older studio are a little clunky and it can be easy to get lost as a new developer in the various wizards and windows.

Use of Solution:

4 years

Deployment Issues:

Clustering and Single-Sign on can be difficult.

Initial Setup:

The initial setup of OBIEE depends on the data sources and their complexity. There is a great community with tons of blogs and the OTN Forums where professionals are willing to share and help out with any setup questions.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: I am a consultant with an Oracle Platinum partner.
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Buyer's Guide
Oracle OBIEE
April 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,924 professionals have used our research since 2012.
it_user436167 - PeerSpot reviewer
Consultant at a aerospace/defense firm with 1,001-5,000 employees
Vendor
It takes a lot of work upfront on our side, but once that's done, it's a matter of clicking here, there, and we've pretty much got a solution for the customer.

Valuable Features:

The most valuable feature of OBIEE, for me, is the speed with which we can get a solution to the customer. It takes a lot of work upfront on our side, but once that's done, it's a matter of clicking here, there, and we've pretty much got a solution for them.

Improvements to My Organization:

Users can create their own ad hoc analyses and reports, so that's definitely a big plus. Also, another way its improved our functioning is the speed that it gives us to provide solutions to the customer. That's important to our company so that we can meet contract requirements, particularly ones that are time sensitive.

Room for Improvement:

When we went from version 10 to 11, Oracle changed some of the functionality for us, and ultimately for those few customers that use it. For example, with filters, it was like, "Okay, give me a filter. I want this and I want this." Now it's more like five or six clicks to do the same thing to get to where you're actually defining what the filter is going to do. In my opinion, we lost a little functionality there. We lost some of the streamlining, efficiency, and speed.

We've had some issues with one of the subject areas, in particular, where somehow, somewhere this analysis was built off of this subject area. That subject area got removed. The result was that this analysis still runs properly as it should, but we can't make any changes to it because it says I have an invalid subject area. You can create a new one with the same name, but the internal workings of OBIEE, it knows that it didn't come from here. I've asked several of the experts, and even Oracle, the product manager, and the technical side, they're like, "Wow, really?" That's an unsolved problem.

Deployment Issues:

We deployed it just fine, and implemented it just fine, as everything was squeaky clean, except for what we did wrong, which was essentially user error.

Stability Issues:

It's rock solid. We've had absolutely no issues with instability.

Scalability Issues:

We can add users without issues. We're able to scale just fine.

Initial Setup:

Setting up all the metadata and the RPD takes a lot of work. Then, of course, it migrates through the physical layer, the business model layer, and the presentation layer. At that point, we can turn OBIEE loose to some of our customers. Some of them are quite skilled, and they like the hands-on. Some of them are not.

Implementation Team:

We had an Oracle consultant come in to help us. The DBAs actually installed OBIEE and set up the RPD. I'm not sure that, even now, that was set up optimally. We learned a lot as we went along. It's like, "Now we're this far down the road, and it sure would have been nice to know this back here," because I found that going back and trying to really change some of the structure is difficult.

Cost and Licensing Advice:

Every Oracle product is expensive, so OBIEE was expensive as well.

Other Advice:

Depending on the skill level of the people who are actually going to be the BI administrators and developers, I would suggest a consultant, someone who is well-versed and knows the in's and out's, to help implement OBIEE. As I said, we had an Oracle consultant. When he came in, one of the first things we did was sent him to some training for OBIEE. I'm not sure how that came about, but it seemed a little strange to me. The way I look at it, when you hire a consultant to come in and help you, I'm expecting that person to have the background and the knowledge.

The guy did a great job, but there was the training thing that just didn't register. He was a great help to those of us who now develop the solutions for the customer. It was good experience having him there. It was a collaborative effort. I was sitting over his shoulder until I couldn't take it anymore. I said, "No, I have to touch it." You've got to just jump in there and do it. That foundation, seeing some of the stuff he did, and the way he went about it, I think, is invaluable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user435981 - PeerSpot reviewer
Programmer/Analyst at Lidestri Foods
Vendor
It's essentially a queue-based data mining tool that allows all aspects of the business, to do a little more data analysis on our operational data.

Valuable Features

The most valuable feature for us is the ability for endusers and superusers to do some deeper dives without IT intervention. It allows our users to be more responsible and to manage their data a little more responsibly without IT interference.

Improvements to My Organization

OBIEE is essentially a queue-based data mining tool that allows all aspects of the business, from finance to manufacturing, to do a little more data analysis on our 24/7 operational data.

Room for Improvement

I wish there was a way you could implement real-time data easier rather than through the ETL process. I know that Oracle's got their own ETL process that does have that feature, though.

Use of Solution

We've been using it for a couple years now.

Deployment Issues

We've had no issues with deployment.

Stability Issues

I'd say it's pretty stable. With anything that's web-based, there are some issues with browsers, but nothing huge that's obvious.

But with some of the ETL processes, such as bringing in new pieces of data like cost categories, anything from the EBS Suite into the cube, you can get issues.

Scalability Issues

We don't have that many functional users using it, so scaling has not been a true issue for us.

Customer Service and Technical Support

We use a third-party hosting solution. A lot of the setup in technical maintenance is all handled through them. I know we've logged several SR's for several OBIEE issues.

Initial Setup

We set it up with the stock Oracle solution because we purchased a lot of the stock reporting cubes. We've slowly added our own custom ETL processes to pull data as needed. Since we're a 24/7 manufacturing company, there's a lot of data that wasn't there that we've had to slowly bring in. We're still fighting through a lot of it, and since it's not a priority service, it's kind of a secondary function. There's gain on it, but it's definitely lower on our priority list than a lot of the day-to-day, 24/7 operations.

Other Advice

Make sure they understand the true use of it. Originally, we were shown the dashboard, all the great features that come with OBIEE and OBIA. But we weren't truly told what it takes to maintain it, what it takes to get valuable data for our company out of it. It's a lot more work than Oracle led us to believe at first.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user281964 - PeerSpot reviewer
Oracle BI Consultant at a government with 1,001-5,000 employees
Vendor
Users are able to see dashboards and reports, while executive-level management can get a high-level view of the organization's functions.

What is most valuable?

  • Integrated search options
  • Oracle scorecards
  • Pivot tables
  • Map views

How has it helped my organization?

When reports are developed in a way that show the work done in time, work done but not in time, and work not done at all, they drive the customers to pay attention to the lagging areas. This encourages everyone to work positively towards achieving the fixed goal in hand.

What needs improvement?

Some of the legacy BI publisher features have been discarded in the newer versions. Having them would help the product. The ability to provide column description upon hovering on the header would be of real help.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

No major issues.

What do I think about the stability of the solution?

No major issues.

What do I think about the scalability of the solution?

Some of the issues were in regards to the LDAP authentication setup, but it was resolved.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

No previous solution was in place.

How was the initial setup?

It was pretty straightforward and simple. All we had to do was follow the installation manual, which provides a UI to setup the tool.

What about the implementation team?

It was done in-house.

What was our ROI?

All the ventures that were started based off of this product were successful. The users were actively using the dashboards and reports, while the executive level management were able to view the functioning of their respective organizations on high-level view.

What's my experience with pricing, setup cost, and licensing?

Ensure you purchase a complete enterprise package from Oracle so you can get the full benefit of OBIEE.

Which other solutions did I evaluate?

  • Crystal Reports
  • SQR Reports

What other advice do I have?

Ensure the application server and the web server are installed and configured as recommended.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a partner with Oracle.
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PeerSpot user
Hyperion Applications Manager at a retailer with 1,001-5,000 employees
Vendor
We can create ad hoc analyses and present data with Dashboards, Alerts, and BI Publisher.

Valuable Features

Dashboards, Alerts, BI Publisher. Together these 3 features make this product a great tool to present data. Users can also create ad hoc analyses easily. Integrates very well with a wide variety of data sources making it easy to present data from multiple sources in a single place.

Improvements to My Organization

One stop shop for all reporting, data integrity, and compliance with company standards.

Room for Improvement

Performance for large data sets.

Use of Solution

12 years

Deployment Issues

Setting up SSL can be complex. Documentation is confusing. But other sources of information such as blogs really help.

Scalability Issues

Sometimes when lots of users get in and try to run the same report at the same time with different parameters.

Customer Service and Technical Support

Customer Service:

Prompt but not always helpful.

Technical Support:

Poor

Initial Setup

Depends on the requirements and infrastructure, but proper planning makes it pretty straightforward.

Implementation Team

In-house

Pricing, Setup Cost and Licensing

Being rollover customers from a previously owned company there was confusion about licensing. Talking to an Oracle rep helped.

Other Advice

Excellent BI tool that is flexible and user-friendly, and getting better with each new release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user517542 - PeerSpot reviewer
it_user517542Group Manager, Applications Development at a tech services company with 51-200 employees
Consultant

I have worked & implemented on OBIEE, great product, I hope the BICS will also have the entire feature spectrum OBIEE has in the near future. compared to other competitive products this has much better features. cost is high & the support and coverage is poor.

See all 3 comments
it_user5046 - PeerSpot reviewer
BI Expert at a hospitality company with 501-1,000 employees
Real User
Dashboards, semantic modeling are great. But needs improvement with visualizations and mobile.

Valuable Features:

Dashboards, semantic modeling

Room for Improvement:

Slow to market with visualizations, mobile functionality Ad-hoc analysis is tedious and lacks advanced capabilities
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3876 - PeerSpot reviewer
it_user3876Database Manager at a tech company with 51-200 employees
Vendor

A major disadvantage of this tool is that it requires more technical support and maintenance, which is a very time consuming activity.

CEO & PRACTICE HEAD at a tech services company with 11-50 employees
Real User
User-friendly tools for customizing dashboards
Pros and Cons
  • "The most valuable feature is the user-friendly set of tools that the customer can use to develop their own business dashboards."
  • "The complexity of this product means that you need to have a technical team to develop the reports, although this is also true for products like Microsoft BI and Zoho."

What is our primary use case?

We are a solution provider and Oracle OBIEE is one of the products that we implement for our clients. We do not use it in our company. Our clients use it for management and business intelligence.

What is most valuable?

The most valuable feature is the user-friendly set of tools that the customer can use to develop their own business dashboards.

What needs improvement?

The complexity of this product means that you need to have a technical team to develop the reports, although this is also true for products like Microsoft BI and Zoho.

Performance-wise, there may be some room for improvement.

For how long have I used the solution?

We have been dealing with Oracle OBIEE for the past three years.

What do I think about the scalability of the solution?

The OBIEE  tool can only be used in enterprise-level companies. It is not suitable for small and medium-sized companies because of the cost. Also, the complexity of it means that you need a technical team to install it and develop the reports. 

How are customer service and technical support?

We are satisfied with the support we are getting from Oracle.

Which solution did I use previously and why did I switch?

We have experience with several solutions including Zoho and Microsoft BI.

How was the initial setup?

The initial setup is not easy, although it is not very complex either.

The average deployment will take a week, although this will increase depending on the complexity of the environment.

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is a little bit high compared with other products like Zoho, so reducing it would make OBIEE more competitive.

What other advice do I have?

The suitability of this product depends on the client's objective and the complexity of the business. We also have to consider their budget.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.