Oracle Identity Governance Reviews, Competitors and Pricing

IAM Engineer at a tech services company with 201-500 employees

Apr 28, 2016

Out-of-the-box connectors help to reduce the amount of development needed.

What is most valuable?

Automated Provisioning to applications is one of the features that is really helpful. Also, there are a lot of out-of-the-box connectors available from Oracle that help to reduce the amount of development needed.

How has it helped my organization?

Automated Provisioning to applications has removed the effort required to manually create accounts in applications, which increases our productivity.

What needs improvement?

UI customization is still a challenge as it requires a lot of effort to develop.

For how long have I used the solution?

I've been using this product for the last four-and-a-half years, and have kept it up to date to get all the new features.

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What was my experience with deployment of the solution?

Issues at deployment depend on the load of the system. Our system is a bit heavy and requires good hardware.

What do I think about the stability of the solution?

Whether there are stability issues depends on the load of the system. Our system is a bit heavy and requires good hardware.

What do I think about the scalability of the solution?

The scalability depends on the load of the system. Our system is a bit heavy and requires good hardware.

How are customer service and support?

In our experience, the level of technical support has been good.

How was the initial setup?

The initial setup was a bit complex if you compare it to other IDM tools. Installation and setup take a long time as it's not just a one-click installation.

What about the implementation team?

We implemented it with our in-house team. My best advice is to always follow the certification matrix before proceeding with installation.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're an Oracle Platinum Partner.

it_user194679

Solution Architect with 51-200 employees

Mar 15, 2015

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General stability of the product needs to be improved but it allows for more centralized user management.

Valuable Features

Reconciliation
User Roles
Privileges Management

Improvements to My Organization

It allows for more centralized user management, improving system administration efficiency and reducing costs.

Room for Improvement

Connectors that are available for integrating with different products. General stability of the product needs to be improved.

Use of Solution

I am not exactly a consumer of the product but an implementer of the solution. I have been working on Identity and Access Management for around two years. We are a vendor and solution provider for this suite of products.

Deployment Issues

Many issues were faced during installation and deployment some of which were resolved by involving Oracle Support.

Stability Issues

The product does have some issues with stability certain operations such as custom adapters and event handlers do not work properly.

Scalability Issues

We have not had the need to scale the product.

Customer Service and Technical Support

Customer Service:

Average.

Technical Support:

Poor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.