Oracle Identity Governance Reviews

We use this solution to create and manage the user lifecycle. We are customers of Oracle. 

Password management is a valuable feature.

When Oracle released the 12c version, they deleted the  Privileged Account Manager from its security solutions. If a customer had implemented that in the previous release and wanted to update it, they could be faced with a huge problem because that product no longer exists. I think the platform could be enhanced and I found bugs in their documentation. Information relating to some connectors is incorrect. I think Oracle could simplify Access Manager.

I've been using this solution for six years. 

This is a stable platform.

The solution is scalable, we have over 500 users. 

Sometimes the support is not able to resolve our issues and they're often changing support engineers. I think there is room for improvement with the support.

Neutral

I consider the initial setup to be easy. If it's a matter of deploying two or three applications, the setup could take one or two months. For five or 10 applications, deployment could take at least six months. It all depends on the number of applications. 

We moved to this solution because of its cost. 

It's important to be aware of the identity and access management process by reading the documentation. Before implementation, it's important to prepare an environment to install the solution for an indication of how it should be installed. 

I rate this product seven out of 10. 

I implement and manage the solution in customer environments to oversee user identities and access levels.

The most valuable feature is the user manager certification that approves or removes user access. Once managers receive results of a certification campaign, they can take action to approve or revoke access to users working for them with changes implemented at signoff. 

The solution should be easy to implement with components combined in one file and built-in features to integrate target applications without having to install additional connectors. Currently, we have to download, install, and configure connectors to integrate each target application and that is not the case with other OIM products. 

Patches are published every few months and applying them in the customer environment requires maintenance to the box because it is very tricky. If work on the boxes was conducted properly, patches would only need to be published once per year. 

A backup of the existing configuration is required when applying tests and that takes up space on the server. 

I have been using the solution for four years. 

The product is not stable and has issues even if conservation is managed accurately so it requires fixes and maintenance at the end of a project.

The product is scalable. 

Technical support needs to be more responsive, knowledgeable, and experienced. Sometimes it seems that I have more knowledge than the support team so resolving issues takes time.

I rate support a six out of ten. 

The setup is complex compared to other OIM products such as 4G and Okta that are easy to implement in a customer environment by zipping the WAR file and deploying it. 

The product has a number of components that require integration with each other before deployment such as OIM, OEM, OAM, and Web Logic that need to be downloaded and installed completely, making setup difficult and very complex.

Setup could be much easier so I rate it a six out of ten. 

Our team implements the solution for customers. 

We have not experienced improvement in performance, financial aspects, or functionality and that should exist with the new governance.

I do not know specific pricing but the product is expensive when compared to other OIM products. 

Ford Truck is very quick and easy to implement in a customer environment. It is user-friendly, stable, offers a lot of customization, and doesn't take more than ten or fifteen minutes to implement. 

I am not currently recommending the product to clients because there are other good products on the market that can be implemented and used in their environments with minimal customization. 

Solutions that are user-friendly, easy to learn, stable, and quick to implement are desirable to our clients. If you are considering the product, compare the price and service to other OIM products and determine what is best for your client or company. 

I rate the solution a seven out of ten. 

Oracle has lots of products, but our use cases for Oracle Identity Governance include user onboarding similar to what SailPoint is used for, for example, on AESOP, and certification. We also use it for access requests where end-users can go and request access, then we can provide user access or communicate the password to a user secretly. Oracle Identity Governance is where we can have the password portal and also provide role-based access.

What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution.

Pricing for Oracle Identity Governance could be improved. The setup process for the tool could also be faster.

I've been using Oracle Identity Governance for three years.

Oracle Identity Governance is a very stable tool. It has good stability and my company didn't see any issues with it.

Technical support for Oracle Identity Governance is good.

The initial setup for Oracle Identity Governance is not that straightforward. It takes time compared to setting up SailPoint.

Oracle has multiple implementation partners, so any client who wants to use Oracle Identity Governance can work with an implementation company, particularly one that gives the best service, in terms of installing or configuring the the tool.

Oracle Identity Governance is expensive.

I evaluated SailPoint.

My company is using Oracle Identity Management, now called Oracle Identity Governance.

Right now, I would not recommend Oracle Identity Governance because there are new and very good tools available in the market.

My rating for Oracle Identity Governance is six out of ten.

We are using Oracle Identity Manager for the management of the identity cycle. We have a human resources system as a source, and we have some custom-made applications as a destination of the changes in the identities.

Our organization has almost 60,000 users. We have a team of five people developing and maintaining the product.

The support service of Oracle is good. We use it a lot and their response is quick. 

Oracle Identity Manager is an out-of-the-box solution that is not beneficial for us. We only have custom-made applications. We could have started at ground zero and made all of our own tailor-made integrations with a bigger economic advantage, saving us from having to purchase Oracle licenses.

The solution needs to improve its web interface in the next release. It is timing reliant, making it extremely difficult to customize. It is not a user-friendly product. We receive little benefit by purchasing the licenses.

I have been working with Oracle Identity Governance for two years.

Once you are in a production environment, Oracle Identity is stable however, every update is a risk and can be very time-consuming to apply the patches. 

The product is not user-friendly, I don't think Oracle support knows it as well as they know other products that they have. They respond quickly and always fix the concern, but it takes time. It is difficult to maintain.

Neutral

The initial set up of Oracle Identity Manager was difficult because of how delicate the product is to install.

We have purchased a perpetual license with Oracle and only pay yearly maintenance fees, support and updates. 

The solution is very expensive for the benefits received from the product, however, the pricing we received from other vendors does not make it worthwhile to switch to another solution.

I would rate it a two out of five for pricing.

I would rate Oracle Identity Governance a 6 out of 10.

We are customers of Oracle and I'm a senior manager at the company. 

The features I like in this solution are the RBAC and the UI customization, particularly that it has a granular level modification. I also like that it is flexible and able to implement my requirements. 

The user interface experience needs to be improved. In order to get where you want to be, it requires multiple scripts when it should be simple with a one button click. The complexity of the tool and development could also be improved. The most important point is that Oracle hasn't adjusted itself to the current market, they are still doing the same thing they've done for the last 10 years. If you use Saviynt, for example, they have the ER implemented where they will offer suggestions. I also think the solution should have Cloud support. 

This solution is stable. 

The solution is scalable - we have over 25,000 users.

The initial setup is complex. If, for example, you're implementing a connector, and using tools like SailPoint, Saviynt or NetIQ, it's simple. With Oracle, there are lots of places where you have to make changes and they need to be done throughout the process so there's a lot of dependency there. Deployment can take between two to three months if it's a simple implementation and doesn't require customization. 

I would recommend this solution but it really depends what you're looking for and what will suit your needs. I can recommend it for users who are looking for the RBAC implementation, which should be the strongest one. If you're not looking for that then there are other options.

I would rate this solution an eight out of 10. 

Oracle Identity manager is the best tool in the market for access managers.

I would like to see automation in the solution. We need also integration with the Identity Manager. The solution needs to improve in the application integrations part. It also needs to focus on application deployment as well.

The tool is stable.

The solution is scalable. We have around four to five customers for the product.

The product’s technical support is not bad. They will respond immediately.

The solution’s setup is straightforward.

I would rate the overall solution an eight out of ten.

Whether I need to request permissions for certain other business applications, I put in a request. Then I'm given permission.

You actually deploy it together with Access Manager. They work together. You may not even notice the difference.

There are two valuable features. One, I am able to request any access rights I need. I don't even need to talk to my manager. I just request, and he can see the request and approve or reject it and give a reason. It's all very clear. Two, the Self Service I get is great. I can reset passwords, whether I have forgotten them or just need to change them. I don't have to call IT to help me with the password resets. 

In terms of room for improvement, to be honest, I haven't considered anything. I don't have anything I can say about improvement.

It's a complex solution, so it will take time in terms of deployment. It is not that easily deployed. Maybe if they can make the deployment easier, that would be great.

From a technical point, maybe they need to share how the integration with privileged access management solutions works since they no longer have privileged access management. If they can properly support integration with the existing leading privileged access management, that would be great.

I've used the solution for a while. 

We do not have plans to increase usage. Usage is static. If the number of users increases, if more are hired, we may increase. It is just based on the organization. There is no plan to change to another solution. If the the number of users increases, we'll still have the same application, as it is licensed and not a monthly subscription. It is a perpetual license. There will not be any changes.

The initial setup is complex. It's not easy to deploy. They've tried to improve the onboarding process, however, they should continue to make it easier. 

We have a perpetual license. 

I'm an end-user.

Before you implement, ensure that your workflows are right. You need to ensure the structure of your business in terms of workflow and that the permissions and the roles are well-defined so that when you onboard Governance, it is only automating what you already have.

I'd rate the solution nine out of ten.

I used Identity Governance to provide clients access to different solutions. For example, one client had an Active Directory, and we offered the client access to create accounts there. There are Active Directory and Exchange accounts, and there is a database specific to this client that requires a special connector.  

In addition to the database, the client has a website where they can create accounts using their SOP protocol. Unfortunately, it's not so easy to use the standard Oracle Identity Manager Connector with SOP protocol, so we had to develop a new connector to communicate with this website and create accounts in these web services. 

The one thing that stands out was is the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back. We can also automatically delete the employee's accounts when they're dismissed. Oracle has a model that gives you precise reports. It's called Crystal, and it's similar to JasperReports, so we can derive reports from this database.

Identity Governance is a difficult tool to work with. You have to input many models to understand what is happening with the logins. The user interface is not so good. And a lot of the features we use aren't available out of the box. You have to develop a lot of the basic things yourself. It would be nice if Oracle provided these common features.   

I've been using Identity Governance for five years. 

Aside from a few bugs, Identity Governance is mostly stable.

Identity Governance can scale up. 

Oracle support is excellent. However, it varies depending on the level of support the client pays for. If you pay for a premium service license, they respond quickly.

I owned a company that implemented these solutions for various clients. Each client has a different identity manager, so we worked with three identity solutions: Oracle, NetIQ, and Computer Association.

It was challenging to implement Identity Governance. The time needed for deployment depends on the size of the client. While it's possible to get it done in three days, deployment can take up to a week. 

I rate Oracle Identity Governance six out of 10. If you're planning to use Identity Governance, you need to learn Java to fully meet your business requirements.