The performance feature is most valuable to me. It allows the user to see the real-time behavior of the database and diagnose where an issue may exist. It also has advisor functions that give recommendations on what to do to fix any problems with performance of the database.
Oracle DBA with 10,001+ employees
Users see the real-time behavior of the database and can diagnose where an issue may exist.
Pros and Cons
- "The product has made it possible to reduce the size of the performance team and still be able to correctly monitor all the databases and fix issues quickly, resulting in fewer downtimes."
- "As the number of databases increased, the tool got a bit slower. Its response time increased with larger number of databases."
What is most valuable?
How has it helped my organization?
The product has made it possible to reduce the size of the performance team and still be able to correctly monitor all the databases and fix issues quickly, resulting in fewer downtimes.
What needs improvement?
This product is a web-based tool and sometimes has conflicts with some web browsers. This can be improved to make it more compatible with most of the popular web browsers.
For how long have I used the solution?
I have used it for two years.
Buyer's Guide
Oracle Enterprise Manager Cloud Control
July 2026
Learn what your peers think about Oracle Enterprise Manager Cloud Control. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,928 professionals have used our research since 2012.
What do I think about the stability of the solution?
I encountered no issues with stability of the product.
What do I think about the scalability of the solution?
As the number of databases increased, the tool got a bit slower. Its response time increased with larger number of databases.
How are customer service and support?
Oracle provides excellent technical support for the product.
Which solution did I use previously and why did I switch?
I did not previously use a different product.
How was the initial setup?
Initial set up seems a bit complex from the beginning. Because it’s a web-based tool, it requires proper configuration to function properly with the browser.
What's my experience with pricing, setup cost, and licensing?
For all the real-time benefits you get from using the product, I can say it is worth the price for licensing.
Which other solutions did I evaluate?
Before choosing this product, I did not get the chance to evaluate other options.
What other advice do I have?
Take time to study how to use the product. It is very helpful, if it is put to maximum use.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Administrator at a recruiting/HR firm
RMAN backup jobs can be created and all the database instances can be monitored from one place.
Pros and Cons
- "There are lot of features in this product that I like, among them are that RMAN backup jobs can be created, and that all the database instances can be monitored from one place."
- "The product is good for monitoring all databases, but in some cases it's not easy to maintain."
What is most valuable?
There are lot of features in this product that I like. Among them are that RMAN backup jobs can be created, and that all the database instances can be monitored from one place. Tablespaces can be monitored and data files can be added when required. Also, it's easy to generate ADDM, ASK, and AWR reports.
How has it helped my organization?
In my organization, the RMAN backup jobs are configured through this product. Also, we have test, prod, UAT, and QA servers. All these database instances are easy to monitor from this product.
What needs improvement?
I think the help file should include more in-depth documents for the user to collaborate with all aspects of the product even if they haven't had product training.
For how long have I used the solution?
I have been using it for three years, and before that I used Oracle Enterprise Manager Grid Control.
What was my experience with deployment of the solution?
Once, after migrating the server, we had an issue of not being able to start it. We wanted to restore the OEM12C to another server, but the process was so complicated and the testing was not successful. Later, we were able to continue with the previous one.
What do I think about the stability of the solution?
We have had no stability issues.
What do I think about the scalability of the solution?
There have been no issues scaling it for our needs.
How are customer service and technical support?
The level of customer service and technical support are good. I understand the product is highly technical, so sometimes issues need more investigative time.
Which solution did I use previously and why did I switch?
I used Oracle Enterprise Manager Grid Control and switched because this is the updated version and it's in the cloud. There are a lot of benefits behind using the cloud, and we wanted to take advantage of using the cloud through this product.
How was the initial setup?
The initial setup was straightforward since we followed the setup guide, which was easy to follow. However, in some cases we faced some issues, but they were easy to figured out.
What about the implementation team?
My company implemented it through a vendor team before I joined. Since the product was new and very few people had advanced knowledge of the product at that time, they preferred to implement it through the vendor team.
What other advice do I have?
The product is good for monitoring all databases, but in some cases it's not easy to maintain. For example, if the server crashes and we need to restore the monitoring system, it's very complex. This product is very good for monitoring purposes as well as for cloud databases.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Enterprise Manager Cloud Control
July 2026
Learn what your peers think about Oracle Enterprise Manager Cloud Control. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,928 professionals have used our research since 2012.
Associate at a tech services company with 51-200 employees
The two most valuable features we've found are the email notifications and the live, real-time monitoring. It would be nice if there was a way to seamlessly clone the configurations.
Pros and Cons
- "EM Cloud Control gives me a good way to look at everything in one snapshot and to stay on top of daily monitoring."
- "What it does, it does well, but it's so complex."
What is most valuable?
In our experience, the two most valuable features we've found are the email notifications and the live, real-time monitoring. They really allow us to stay on top of things.
How has it helped my organization?
As contractors, we manage a whole bunch of different environments and servers. EM Cloud Control gives me a good way to look at everything in one snapshot and to stay on top of daily monitoring.
Another big thing is that it helps with the down time. Instead of having to wait for a user to report an issue, I get an email notification, and most times I can fix it before anybody even knows that something went down.
What needs improvement?
They're moving everything off of our currents servers into the cloud. It would be nice if there was a way to seamlessly clone the configurations onto Cloud Control and then into the new environment so that I don't have to reconfigure everything.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
The stability is pretty good. Sometimes it runs slowly, but that may be due to our network. Generally, though, it's good. The downside is that there is a lot of configuration overhead to get it working the way you want.
What do I think about the scalability of the solution?
We only have one instance of it running. We're not so big that scalability is a concern.
How are customer service and technical support?
We've had a few issues, opened CRs, and had no trouble getting them resolved. So technical support has been good.
Which solution did I use previously and why did I switch?
We were using Grid Control and we switched as we didn't have a place to have just one dashboard with everything on it.
How was the initial setup?
The initial setup is not hard; it's just time-consuming.
What other advice do I have?
What it does, it does well, but it's so complex. There are a lot of quirks to get it to do what you want it to do. Do blackouts before you take anything down, because if you don't, you will get a gigantic shit storm.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Expert with 501-1,000 employees
EM12c - A Step Backwards?
Enterprise Manager Cloud Control 12c is mostly a better product than the 10g version we were using before. But I am getting really frustrated with the Explain Plan functionality.
A big part of my job is performance tuning and monitoring running SQL. And to do that you need a clear, quick, stable view of the query plan, along with all pertinent information, such as the total cost of the plan. in EM10g, we had that.
EM12c, though, is a huge step backwards.
Specifically:
1. When using the "Real Time: 15 sec refresh" function, every refresh shows the "Graphical" version of the Plan. You have to then switch to the "Tabular" version, if that's what you prefer.
2. The "Tabular" view in EM10g included a summary top line showing the total cost, total IO cost, total CPU cost, etc. This is no longer available in EM12c.
3. Previously, each node of the Plan was (if appropriate) a link back to the object referenced by that step of the plan. So if the optimizer had chosen an index lookup, you could click on the index name in the plan and go to the index definition page. Superb for deciding whether the optimizer had chosen a"good" or "bad" index. Now, in EM12c, there's no drill-down functionality in the Plan. One needs to open a separate tool to analyze table or index structures alongside the EM12c Plan page. This is a terrible step backwards.
4. Not a feature in 10g or 12c, but it would be nice to be able to set one's preferred view of the plan to "Graphical" or "Tabular" and for that view to remain, no matter what refresh setting is being used in View Data.
Unless I'm missing something obvious -- and please tell me if I am! -- Oracle have really messed up here. I'm surprised no-one else has spotted these as issues. Am I alone? Or have I really missed something in the configuration?
The ability to easily view and compare SQL Plans in EM10g was great. It should have been better in EM12c. But Oracle has made it worse. It's virtually unusable now. I have to go outside EM and use TOAD to get decent Plans now. Oracle - please re-instate the original functionality.
UPDATE: Oracle have confirmed that I'm not being dim and missing something obvious. The functionality that was there in OEM 10g and 11g has been 'designed away'! I've asked MOS to raise an enhancement request to put it back in.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Consultant Oracle Apps Dba at a tech vendor with 1,001-5,000 employees
A monitoring solution that helps also to extract data from databases
Pros and Cons
- "The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance."
- "Oracle Enterprise Manager Cloud Control needs to improve its GUI."
What is our primary use case?
I use the solution for monitoring purposes. So, by running the agents, we can connect to our client, extract data from the database, and facilitate work component integration within the enterprise.
What is most valuable?
The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance.
What needs improvement?
Oracle Enterprise Manager Cloud Control needs to improve its GUI.
For how long have I used the solution?
I have been using the product for a year.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a seven out of ten.
How was the initial setup?
Oracle Enterprise Manager Cloud Control's deployment was straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is fine.
What other advice do I have?
I rate the tool a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2026
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It should be ASH-- Active session history instead of ASK. Sorry for the printing mistake and confusion. Email notifications is another important feature of Oracle Enterprise Manager 12C cloud control.