Oracle Enterprise Manager Cloud Control Reviews

Our primary use is to administer the different databases we have, development, UATs, and production databases. We use it to have a central environment so we can make policies for all users; whether the passwords have expired or not.

The reason we have this is because before, let’s say I had 10 to 12 databases. I had to go to each server and log in to the enterprise manager, and do this job on each server. Another of our concerns that this helps us address is to get notifications regarding if the space is, let’s say, 80% used. In that case, I need it to send me a notification so I can maintain; or on the host level where our systems are, to have alert notifications regarding space or CPUs.

Our main use of Enterprise Manager is on the database level.

Using Enterprise Manager, I was able to create user profiles for all the instances that have the same profile. Secondly, it's easier to manage performance, to automate the AWR reports to run every half an hour, or hour. Then, if you have a performance issue you just open the report and you can see what was running the last one hour, the SQL statements, or what was causing the performance issues. And, of course, the alerts.

The most important, of course, is the monitoring feature, because we want to monitor the host and the databases. 

Of course, that you can manage and create the backup strategies from a central environment for all your environments, so you don’t have to do so on each database. You can set up the policy you want for each database, but you do it from a central environment. 

And, of course, the notifications, if the backup succeeded or not.

Because all our banking infrastructure is based on Oracle, I’ve tried to register Enterprise Manager on the middleware level, let's say, WebLogic applications. But I cannot say that I can do all the administration from Enterprise Manager, that I can do from the WebLogic Admin Console. So, I think here it needs some improvement: Things that you can do on the WebLogic Admin Console, you should be able to do them on the Enterprise Manager, so you don’t have to log into the Admin Console.

No issues with stability, really. 

Sometimes the alerts are coming a bit late, for example, an alert for the CPU. It depends on the threshold that you have, how long you want to check the CPU of the machine. I got some faulty alerts with Data Guard. I had stopped a synchronization for maintenance and then I re-synchronized Oracle Data Guard. It took some time to appear in Enterprise Manager and send me the right notification that Data Guard was up and running and synchronizing. I realized this because I went directly into the database to check the status of Data Guard, and it was telling me that it was running okay. But in Enterprise Manager, it needed some more time to update the interface. It doesn’t happen really often, that I get faulty alerts or late alerts.

Another example is when the database is down and then you start the database, it needs some time to load everything from the database. I don’t know if some maintenance can be done on the agent side that is installed on the database server. But the lack that I'm seeing might be from 20 seconds to two minutes. It depends.

I cannot think of any scalability issues.

In general, we have experience with Oracle support. For some things they are giving us solutions quickly. For some other cases they need more time, but for Enterprise Manager specifically, I have never used Oracle support.

I used Oracle Grid Control 10 a few years ago, as a consultant, and it was very useful. So when I came here and we started having more and more environments, I said, “Okay, the only way to manage all these environments is to have Oracle Enterprise Manager." And it’s impressive how much better Oracle 13c is, how much improved it is over Oracle Grid Control 10.

The installation, I think is, straightforward. It's not very, very complex.

You need some background on the order, what you have to install first and what second, and you need to check which versions of support that will be your back-end or WebLogic. But if you have a bit of background and you go through the main Oracle Database to get the versions that you need, I think there's no issue with installation.

We are using the free version. We are not using any licensed packages of Enterprise Manager, so I’m not quite sure how much each package is. As I understand it, there are different plug-ins that you need to buy for Enterprise Manager, but I’m not sure how much they cost.

The only solution I could think of was Oral Enterprise Manager because our infrastructure is based on Oracle.

To implement, you need to have a good server with a reasonable CPU, and good RAM on the server. You need to check the configurations that need to be done on each database where you want to install the Oracle agent, so it will be automatic; you need to make some changes on the host, the host that you want to register. I don’t think there is anything else complex in order to do this.

I would rate this product an eight out of 10.  To be a 10 it needs to be more viable for using it for middleware software.

Oracle Enterprise offers a wide range of use cases. For instance, it enables me to monitor interest rates and deploy all components under Oracle Management's control. This encompasses tasks such as configuring databanks or integration. Its broad functionality allows for consolidating diverse products into one platform, making managing challenging due to its extensive scope.

After connecting within the company, you can work in a unified environment. During upgrades or patches, there's no need to log into different systems; everything is accessible and supported through Enterprise Manager.

When we encounter issues, we reach out for support. The support team can efficiently address the problem and offer a viable solution. Compared to other providers like IBM, Oracle's response time is high. However, their support team is accessible and evaluates issues diligently. There could be improvements, particularly in reducing response times.

I have been using Oracle Enterprise Manager Cloud Control for two years. We are using the latest version of the solution.

The product is stable.

I rate the solution’s stability an eight out of ten.

The solution's scalability is good.

Around 100 users, including IT specialists, are using this solution. There are some issues with the Enterprise Manager's live control.

I rate the solution's scalability an eight out of ten.

Customer support needs improvement.

Neutral

I’ve worked with Microsoft. I primarily focused on managing data. Some clients utilized Microsoft and Oracle servers, but most of the industry relied on Oracle services.

The initial setup is easy and takes a few hours to complete.

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

Five engineers are there in our organization for application maintenance.

Oracle Enterprise Manager Cloud Control is one of the best in its category. It's a leading choice worldwide in numerous countries, often the go-to for database management. While I've explored Microsoft Azure for cloud services, Oracle is good.

Overall, I rate the solution a seven out of ten.

The most valuable feature of Oracle Enterprise Manager Cloud Control is the reporting.

The response time of the solution's technical support team is too long and should be improved.

I have been using Oracle Enterprise Manager Cloud Control for six years.

I rate Oracle Enterprise Manager Cloud Control ten out of ten for stability.

Our clients are mostly enterprise businesses.

I rate Oracle Enterprise Manager Cloud Control ten out of ten for scalability.

I rate Oracle Enterprise Manager Cloud Control seven to eight out of ten for the ease of its initial setup.

The solution’s deployment took 14 days.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.

I would recommend the solution to other users.

Overall, I rate Oracle Enterprise Manager Cloud Control ten out of ten.

Oracle Enterprise Manager Cloud Control controls many things besides the database, like the WebLogic environment and hardware. You can use the solution to patch the database, make a data cloud, which is a DR solution for the Oracle database, and patch the operating system itself. It's an amazing tool for handling an Oracle environment, including Oracle products, hardware, and operating systems.

Oracle Enterprise Manager Cloud Control has an amazing GUI interface that does a lot of tasks with fewer steps rather than making it manual on the database or the operating system side. For example, we can create a DR solution called the Data Guard using Oracle Enterprise Manager Cloud Control in a few minutes. However, it may take days to create it manually on the database.

While entering the database, there is some delay in viewing the data on the page called SQL monitoring, which reviews live statistics about the current and live queries on the database. Oracle Enterprise Manager Cloud Control could automatically create an SR with Oracle and follow up with SR, but it needs more enhancement in its ability.

I have been using Oracle Enterprise Manager Cloud Control for ten years.

Sometimes, there may be some time delay in its internal clock or time stamp on some pages and components. When we restart the agent in the target site or some connection, there may be some delay or latency.

I rate Oracle Enterprise Manager Cloud Control a seven out of ten for stability.

Around three to five users are using Oracle Enterprise Manager Cloud Control in our organization.

I rate Oracle Enterprise Manager Cloud Control an eight out of ten for scalability.

Oracle Enterprise Manager Cloud Control is too easy to deploy, especially for the default or the standard configuration. If you want the solution to monitor and handle any new database, you should add it as on target, which is an easy process.

The solution can be deployed in one day.

Oracle Enterprise Manager Cloud Control is a pretty expensive solution but worth the money.

Overall, I rate Oracle Enterprise Manager Cloud Control a nine out of ten.

I work in a consulting firm, and our primary task is to assist customers in deploying various products based on their needs. We handle the implementation and administration of these products initially. However, after a while, we transition as a part of the customer's team, enabling them to manage the systems themselves.

With Oracle Enterprise Manager Cloud Control, you can specifically gather primary system information, such as processor usage and hardware metrics. This is particularly useful for optimizing performance. It helps in identifying the best performance configurations, understanding which utilities have an impact, and pinpointing tools that may pose challenges for servers or other systems. This is crucial for comprehending data performance and protecting the efficiency of both databases and systems.

It would be beneficial if they could offer the functionality of planned DV patches linked with support. A one-click user agreement could apply these patches to the most appropriate addresses. While not a major update, rather a small package like from 19.13 to 19.14, it would be great in keeping the customer database up to date.

The solution is stable. I’ve not faced any issue.

This is a challenging question. About the support team, some individuals respond promptly and effectively. However, there are also cases where solving the problem independently rather than waiting for a reply is more efficient. So, I've had both positive and negative experiences with support.

If you are familiar with Oracle products and can understand the documentation provided by Oracle, there shouldn't be any difficulties with initial setup.

It falls in the middle when it comes to cost—it's neither expensive nor cheap, particularly in the context of mitigation.

I recommend checking the performance of systems like understanding what's happening in databases, servers, and other environments, and assessing the number of environments and server needs. You should explore the entire service. If you have all the right tools and knowledge, it's good for you.

Overall, I rate the solution a six on ten. It's great in terms of Oracle products, especially for Oracle databases, performance tunings, and performance advisory. However, its compatibility with the rest of the products in the market is less.

The main use cases involve a wide range of tasks, from day-to-day database management to handling performance issues, backups, and migration activities, all within the context of AWS and Oracle technologies.

The capability to manage incidents, monitor agent statuses, and address performance issues is highly valuable. The tool provides a centralized interface where we can efficiently handle incidents, track agent status, and diagnose performance-related issues. This streamlined view offers a convenient way to access information, eliminating the need to navigate through separate database tools. It provides a clear and comprehensive perspective, allowing us to manage incidents and monitor performance seamlessly, both on the database side and in the AWS environment.

It's crucial to promptly resolve agent-related issues to ensure continuous and accurate monitoring of database features within the Oracle Enterprise Manager.

I have been using it for thirteen years.

Overall, I would rate it seven out of ten.

The solution is primarily used for monitoring the Oracle Database and extra data.

The peer format tuning is very useful for our clients. If they want to check the monitoring for peer formats and SQL cyber tuning, et cetera, they can. In traction sites also, if they want to check it out. If they have a hardware problem, they get some notification for any hardware error. You can configure between notification for mail and confirmation for mail to send to the customer. If there is a problem, for example, some memory problem, they sent an email. And they can check the monitoring on the cluster side. If they see if there is a problem and they have any action, they give can provide an action plan. The monitoring tool is great.

The solution is reliable. 

There are enough features, however, they could add an SQL flag. They have no MongoDB or other databases. It would be ideal if they offered plugins for those. 

The initial setup is a bit complex. 

In general, the product is complex. They need to simplify it and make it lighter. 

The performance can be a bit slow. 

I've been using this solution for a long time. it's been about 15 years now. 

The solution offers a good amount of stability and reliability. It's good enough.

The initial setup is quite complex. It is not exactly simple. In terms of difficulty, I would rate it a four out of five. 

The reason it is not easy to install is that you must install the database and the process of that. They also have no HA. The HA architecture is very hard to install for an Enterprise Platform product.

I would rate the solution an eight out of ten, even though it is a bit complex and really would be better if it was lighter and simpler. 

Managing deliveries is our primary use case: Oracle servers, Oracle networking, delivery receipts, applications, Tomcat/Apache, host machines, and checking the host data center.

Oracle Enterprise Manager Cloud Control has improved our organization in many ways:

• Before implementing this solution, the patching was done manually. Now, we do the same task with patching management. 
• Before, we used to monitor every server every day. Now, we don't have to monitor it, because we have an in-place solution. 

We get alerts from Oracle Enterprise Manager Cloud Control. We can proactively monitor every server before a problem happens on it.

The accuracy is the most valuable feature for us. Oracle Enterprise Manager Cloud Control gives us diverse monitoring tools, monitoring capability that can be extremely powerful, security patching, database consolidation, etc. all in one packaged distribution.

The product does have room for improvement in patch management. It is complex, but since the documentation is very much elaborated, we followed the documentation. 

We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us.

The deployment took around two days. The whole deployment, all the production servers (we have around three hundred servers), took around three months.

I would like to see more security features in Oracle Enterprise Manager Cloud Control like application data integrity.

The solution is pretty good. This is very powerful. Oracle Cloud Control has the capability of not only managing Oracle products, but also Microsoft, IBM products, SharePoint, etc. Lots of solutions and applications come in this domain. 

Oracle is managing all the different procedures of applications, deliveries, storage, network, and load-balancing. It is a complete data-center solution.

Right now we have a cluster node with two servers clustered. It has a database. This database is on a two-node server. We can scale it up to as many as we want. 

Civil administrators, supervising administrators, network administrators, auditing administrators, managers, supervisors, security consultants, etc. are all using it.

We have in the Cloud Control every person assigned to a role. We have assigned a particular role to them: indoors administration, SharePoint administration, Exchange, etc.

Some are for the main controller. Some are Oracle admins, BI publishers, BI reporting tools, managers, etc. Every person has his/her role.

I would evaluate the solution's technical support with a 7 out of 10. They are lacking. Sometimes I feel the engineers on Oracle support don't know as much as we know. 

Maybe because we are using their product heavily or they're engineers who are working in Oracle support, but they don't have much breadth of knowledge in the product. What I've witnessed sometimes has surprised me. They don't know the product as much as we do. When the support goes through and the support call goes to the US, they are professional. When it comes through India, it's just terrible.

We switched due to the ease of control in managing productivity and administration. We were not using that solution as heavily as we are using Oracle Control now. It was the mobile Microsoft SCOM security package.

The initial setup is complex but since the documentation is very much elaborated, we followed the documentation. We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us. 

The deployment took around two days for all the production servers. We have around three hundred servers, so it took around three months.

I did the setup myself. We didn't have any integrator. We followed all of the documentation and I was the one who implemented all the solutions. 

We have saved a lot of money on costs like wages, overtime, and manpower. The required hours were too high to maintain the servers previously. 

We had lots of people maintaining the servers. Now, there are not many people needed. The company is saving a lot of money.

We had some indicators. We studied our environment. We have most of our production systems and applications on Oracle. Consequently, the Oracle Enterprise Manager Cloud Control distro was well suited for us. 

We use Oracle's product line. We know that it also supports the other products that we're using like Microsoft Exchange, SharePoint, web-controllers, Apache servers, etc. 

We found Oracle Enterprise Manager Cloud Control much more suitable for us than other products for storage, switches, net logs, F-5, etc.

If people know their environment, they will know what product suits their business department and needs. If they are happier using Oracle applications or customer applications based in Java and Oracle products. Cloud Control is much better for us.

I would rate it an eight out of ten because I found it very helpful, proactive, and easy to manage I didn't give it 10, because of the support. I don't find the support very professional.