Oracle DBA Section Head at a security firm with 11-50 employees
Real User
Top 5Leaderboard
A scalable and easy-to-deploy solution that has an amazing GUI interface
Pros and Cons
  • "Oracle Enterprise Manager Cloud Control has an amazing GUI interface that does a lot of tasks with fewer steps rather than making it manual on the database or the operating system side."
  • "While entering the database, there is some delay in viewing the data on the page called SQL monitoring, which reviews live statistics about the current and live queries on the database."

What is our primary use case?

Oracle Enterprise Manager Cloud Control controls many things besides the database, like the WebLogic environment and hardware. You can use the solution to patch the database, make a data cloud, which is a DR solution for the Oracle database, and patch the operating system itself. It's an amazing tool for handling an Oracle environment, including Oracle products, hardware, and operating systems.

What is most valuable?

Oracle Enterprise Manager Cloud Control has an amazing GUI interface that does a lot of tasks with fewer steps rather than making it manual on the database or the operating system side. For example, we can create a DR solution called the Data Guard using Oracle Enterprise Manager Cloud Control in a few minutes. However, it may take days to create it manually on the database.

What needs improvement?

While entering the database, there is some delay in viewing the data on the page called SQL monitoring, which reviews live statistics about the current and live queries on the database. Oracle Enterprise Manager Cloud Control could automatically create an SR with Oracle and follow up with SR, but it needs more enhancement in its ability.

For how long have I used the solution?

I have been using Oracle Enterprise Manager Cloud Control for ten years.

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What do I think about the stability of the solution?

Sometimes, there may be some time delay in its internal clock or time stamp on some pages and components. When we restart the agent in the target site or some connection, there may be some delay or latency.

I rate Oracle Enterprise Manager Cloud Control a seven out of ten for stability.

What do I think about the scalability of the solution?

Around three to five users are using Oracle Enterprise Manager Cloud Control in our organization.

I rate Oracle Enterprise Manager Cloud Control an eight out of ten for scalability.

How was the initial setup?

Oracle Enterprise Manager Cloud Control is too easy to deploy, especially for the default or the standard configuration. If you want the solution to monitor and handle any new database, you should add it as on target, which is an easy process.

What about the implementation team?

The solution can be deployed in one day.

What's my experience with pricing, setup cost, and licensing?

Oracle Enterprise Manager Cloud Control is a pretty expensive solution but worth the money.

What other advice do I have?

Overall, I rate Oracle Enterprise Manager Cloud Control a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Andree Khodunov - PeerSpot reviewer
Business Development Director at CLA Group
Real User
Top 10
Efficient central tool for managing Oracle products
Pros and Cons
  • "If you're using Oracle products, you should definitely use Oracle Enterprise Manager because it is central to product management."
  • "The initial setup depends on your experience. For example, for people who are doing it for the first time, it's probably difficult."

What is our primary use case?

From my experience, people use Enterprise Manager to control how they use Oracle software, including the installation base of software such as Oracle Enterprise Edition and options. But just having the system is not enough. It also helps with their licensing needs. System administrators use it for deeper purposes.

How has it helped my organization?

We are a service provider, so it depends on what the customer wants. The core Oracle Enterprise Manager can be used for cloud control, but it depends on the customer's needs.

What needs improvement?

Currently, it seems that Oracle is focused on cloud features, and perhaps even incorporating artificial intelligence into the administration of different functions of the software. This could potentially be implemented into Oracle Enterprise Manager.

For how long have I used the solution?

I have been using Oracle for over fifteen years, so my experience using Oracle software is rather deep.

How was the initial setup?

The initial setup depends on your experience. For example, for people who are doing it for the first time, it's probably difficult. For those who have done it multiple times, it's not a problem at all.

What's my experience with pricing, setup cost, and licensing?

As far as I know, it is free with the Oracle database.

What other advice do I have?

If you're using Oracle products, you should definitely use Oracle Enterprise Manager because it is central to product management.

Overall, I would rate the solution a nine out of ten because nobody is perfect, so I don't believe that it's possible to create a perfect product. However, Enterprise Manager is a good product for the functions it provides within the system. It is a central tool for managing Oracle, which is beneficial. Moreover, it does require some additional functions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Oracle Enterprise Manager Cloud Control
May 2024
Learn what your peers think about Oracle Enterprise Manager Cloud Control. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,740 professionals have used our research since 2012.
SumitTiwary - PeerSpot reviewer
Project Associate at CTS
Real User
Top 5
A highly stable and scalable solution that has good reporting features
Pros and Cons
  • "The most valuable feature of Oracle Enterprise Manager Cloud Control is the reporting."
  • "The response time of the solution's technical support team is too long and should be improved."

What is most valuable?

The most valuable feature of Oracle Enterprise Manager Cloud Control is the reporting.

What needs improvement?

The response time of the solution's technical support team is too long and should be improved.

For how long have I used the solution?

I have been using Oracle Enterprise Manager Cloud Control for six years.

What do I think about the stability of the solution?

I rate Oracle Enterprise Manager Cloud Control ten out of ten for stability.

What do I think about the scalability of the solution?

Our clients are mostly enterprise businesses.

I rate Oracle Enterprise Manager Cloud Control ten out of ten for scalability.

How was the initial setup?

I rate Oracle Enterprise Manager Cloud Control seven to eight out of ten for the ease of its initial setup.

What about the implementation team?

The solution’s deployment took 14 days.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.

What other advice do I have?

I would recommend the solution to other users.

Overall, I rate Oracle Enterprise Manager Cloud Control ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Alibaba
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Akin Temel - PeerSpot reviewer
Database Manager at Gantek
Real User
Reliable with good monitoring and alert capabilities
Pros and Cons
  • "The solution is reliable."
  • "They need to simplify it and make it lighter."

What is our primary use case?

The solution is primarily used for monitoring the Oracle Database and extra data.

What is most valuable?

The peer format tuning is very useful for our clients. If they want to check the monitoring for peer formats and SQL cyber tuning, et cetera, they can. In traction sites also, if they want to check it out. If they have a hardware problem, they get some notification for any hardware error. You can configure between notification for mail and confirmation for mail to send to the customer. If there is a problem, for example, some memory problem, they sent an email. And they can check the monitoring on the cluster side. If they see if there is a problem and they have any action, they give can provide an action plan. The monitoring tool is great.

The solution is reliable. 

What needs improvement?

There are enough features, however, they could add an SQL flag. They have no MongoDB or other databases. It would be ideal if they offered plugins for those. 

The initial setup is a bit complex. 

In general, the product is complex. They need to simplify it and make it lighter. 

The performance can be a bit slow. 

For how long have I used the solution?

I've been using this solution for a long time. it's been about 15 years now. 

What do I think about the stability of the solution?

The solution offers a good amount of stability and reliability. It's good enough.

How was the initial setup?

The initial setup is quite complex. It is not exactly simple. In terms of difficulty, I would rate it a four out of five. 

The reason it is not easy to install is that you must install the database and the process of that. They also have no HA. The HA architecture is very hard to install for an Enterprise Platform product.

What other advice do I have?

I would rate the solution an eight out of ten, even though it is a bit complex and really would be better if it was lighter and simpler. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hammad Ul Hassan - PeerSpot reviewer
Oracle Application Database Administrator at Integration Xperts
Real User
Top 5
Helps in identifying the best performance configurations and understanding which utilities have an impact
Pros and Cons
  • "The solution is stable. It is great in terms of Oracle products, especially for Oracle databases."
  • "I've had both positive and negative experiences with support. Its compatibility with the rest of the products in the market is less."

What is our primary use case?

I work in a consulting firm, and our primary task is to assist customers in deploying various products based on their needs. We handle the implementation and administration of these products initially. However, after a while, we transition as a part of the customer's team, enabling them to manage the systems themselves.

With Oracle Enterprise Manager Cloud Control, you can specifically gather primary system information, such as processor usage and hardware metrics. This is particularly useful for optimizing performance. It helps in identifying the best performance configurations, understanding which utilities have an impact, and pinpointing tools that may pose challenges for servers or other systems. This is crucial for comprehending data performance and protecting the efficiency of both databases and systems.

What needs improvement?

It would be beneficial if they could offer the functionality of planned DV patches linked with support. A one-click user agreement could apply these patches to the most appropriate addresses. While not a major update, rather a small package like from 19.13 to 19.14, it would be great in keeping the customer database up to date.

For how long have I used the solution?


What do I think about the stability of the solution?

The solution is stable. I’ve not faced any issue.

How are customer service and support?

This is a challenging question. About the support team, some individuals respond promptly and effectively. However, there are also cases where solving the problem independently rather than waiting for a reply is more efficient. So, I've had both positive and negative experiences with support.

How was the initial setup?

If you are familiar with Oracle products and can understand the documentation provided by Oracle, there shouldn't be any difficulties with initial setup.

What's my experience with pricing, setup cost, and licensing?

It falls in the middle when it comes to cost—it's neither expensive nor cheap, particularly in the context of mitigation.

What other advice do I have?

I recommend checking the performance of systems like understanding what's happening in databases, servers, and other environments, and assessing the number of environments and server needs. You should explore the entire service. If you have all the right tools and knowledge, it's good for you.

Overall, I rate the solution a six on ten. It's great in terms of Oracle products, especially for Oracle databases, performance tunings, and performance advisory. However, its compatibility with the rest of the products in the market is less.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Associate Architect - Oracle Database at Virtusa Global
MSP
Top 5Leaderboard
Centralized management, monitoring, and automation for diverse Oracle environments offering comprehensive features, but its complexity and resource-intensive nature may pose challenges
Pros and Cons
  • "The capability to manage incidents, monitor agent statuses, and address performance issues is highly valuable."
  • "It's crucial to promptly resolve agent-related issues to ensure continuous and accurate monitoring of database features within the Oracle Enterprise Manager."

What is our primary use case?

The main use cases involve a wide range of tasks, from day-to-day database management to handling performance issues, backups, and migration activities, all within the context of AWS and Oracle technologies.

What is most valuable?

The capability to manage incidents, monitor agent statuses, and address performance issues is highly valuable. The tool provides a centralized interface where we can efficiently handle incidents, track agent status, and diagnose performance-related issues. This streamlined view offers a convenient way to access information, eliminating the need to navigate through separate database tools. It provides a clear and comprehensive perspective, allowing us to manage incidents and monitor performance seamlessly, both on the database side and in the AWS environment.

What needs improvement?

It's crucial to promptly resolve agent-related issues to ensure continuous and accurate monitoring of database features within the Oracle Enterprise Manager.

For how long have I used the solution?

I have been using it for thirteen years.

What other advice do I have?

Overall, I would rate it seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Senior Consultant at Cloud Integrators Limited
Consultant
Better control and quicker problem resolution through a centralized management console
Pros and Cons
  • "Once this solution is configured, it will help administrators centralize their management of the environment."
  • "Because this solution provides insight into all of the areas within the IT stack, it would benefit from enhancements in security."

What is our primary use case?

We are an Oracle reseller and I have worked with different customers using this solution. This review is largely based on one of my customer's experience with the solution.

This solution allows customers to be able to monitor and manage the complete Oracle IT infrastructure in a single console. Many customers want to consolidate their infrastructure; they gain more in support services, performance, and security because the more you have consolidated, the better the service delivery, and the better the return on investment. The customers who have benefited most are fully consolidated using Oracle storage, Oracle hardware, Oracle databases, and Oracle applications.

In the event that there is an increase in workload, there is a single point of support services. When there is a mix of technologies, you have issues with services, and this is the reason that a unified platform is beneficial.

How has it helped my organization?

This solution is designed to maintain critical business applications, and sometimes there are a large number of them. Once this solution is configured, it will help administrators centralize their management of the environment.

With version 12c, it allows you to not only administer but provides valuable insight into the physical server. This includes information such as CPU usage, storage, workload, and details about the operating system.

Ultimately, this solution provides for centralization of everything. The administrators are notified of relevant issues, so a local administrator can attend to fix the problem. This means that problem identification and resolution is quite fast.

Prior to having a single point of management, IT services would not necessarily be able to quickly find the problem. For example, it may arise because of the operating system, CPU utilization, or maybe the hardware. You would not necessarily know what has happened within the environment.

What is most valuable?

The current version of this solution has an extensible architecture that not only looks to support the users, but also the hardware, including the storage, as well as all of the applications that you're implementing. There have been enhancements in the security and the reporting.

The most valuable feature is that you have a central line of management, by way of the console, for the administrators. It is a very big advantage.

It also provides valuable insight into everything that you do, including memory and storage utilization. 

What needs improvement?

Because this solution provides insight into all of the areas within the IT stack, it would benefit from enhancements in security. This is a major concern for our customers.

The cost for the licenses needs to be improved because they are expensive and scare many customers away from Oracle. This is unfortunate because Oracle products give the customer what they need. In the case of this solution, it is optional, rather than built-in to Oracle 12c. With this in mind, the cost should be lower, otherwise many users will not adopt the product.

One suggestion that I have for the vendor is to ensure that their sales team has technical knowledge about the products for which they are selling. Some customers have been misguided on certain products because the sales team did not fully understand them. Oracle needs to look into people who have strong skills in both selling and implementing the technology.

For how long have I used the solution?

Approximately two years.

What do I think about the stability of the solution?

The first release of version 12c contained bugs. However, many of them have been fixed and the second release is a lot more stable.

The product itself has no issues. The only challenge comes from having to perform backup and recovery of the entire production environment.

What do I think about the scalability of the solution?

This solution is highly scalable. There is no limitation on how many nodes you are going to be able to monitor.

Generally, once the installation is complete, customers do not expand the usage of the product.

How are customer service and technical support?

I do not use the technical support for this solution myself. Also, I have not heard any followup from my customers about the quality of their local support services. Often, I will travel to perform a full deployment. Once the deployment is complete, I normally do not hear back the from customers. They deal with the Oracle support themselves, if necessary.

I do spend some time training the administrators to help orient them with respect to the product, and they are happy with that, but I do not generally hear feedback beyond this.

Which solution did I use previously and why did I switch?

Prior to the current version, my customer was using version 11g.

How was the initial setup?

This is a straightforward product, and there were not any challenges during deployment. Keep in mind that this product is deployed only after everything else has been set up in the environment. Once everything else is running, this solution will help you to monitor everything. It is not a complex setup.

This is generally a one-day deployment, depending on how complex the environment is and how many agents you are going to be monitoring. In my environment, there were only three or four agents, so it only took me one day to deploy a four-node cluster. In my case, the agents were only for monitoring, so I did not have to worry about the configuration. It was not as complex as I was expecting.

I had performed a couple of installations on my site, in advance. Normally, before deploying at a customer site, I work with solutions in my test environment. This made it very easy to deploy. Also, this particular customer was already using a previous version of Oracle, so I was comfortable with all of the technologies that were there.

What about the implementation team?

I handled the implementation of this solution for my customer.

What was our ROI?

My customer has absolutely seen a return on investment. At the end of the day, problem resolution becomes much more seamless. There is a single management console, and even the Oracle Support Team is able to access it so that they can fix things quickly. The turnaround time in problem resolution is definitely improved.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are largely too high. Particularly in the African market, companies struggle a lot in terms of IT costs.

Which other solutions did I evaluate?

Our customer was contacted directly by Oracle, who suggested that they consider Oracle Grid Control. Rather than Grid control, they instead opted for Oracle Cloud Control. It was implemented immediately after they upgraded to version 12c.

What other advice do I have?

I find that this product is highly complete because it points to almost everything in the environment. This includes the hardware, the operating system, the database, and the applications. The primary users of this solution are system administrators.

There is a challenge in upgrading from a previous version, such as 11c, to version 12c. It comes about because version 12c has a new Enterprise Manager Control, which is limited in terms of features, but does contain functionality for administrators to support customer IT environments and maintain uptime.

Many of my customers were reluctant to upgrade immediately after version 12c came out. Rather, they were more comfortable waiting for the second release. With this, many customers in East Africa have begun to adopt the new environment. Most of the bugs that were present in the first release have been fixed in the second.

There are some customers who are discouraged by how often there are major releases of this solution. It seems that almost every two years, a new product comes onto the market. Some customers have complained, for example, that a new version is about to be released, but they have not yet upgraded to the current version. In our domain, one of the biggest challenges is that the customers take a long time to adopt some of the new technology. Sometimes, by the time they get to understand the benefits and features of the newer product, it is too late.

Some customers have inquired about backup and recovery, and whether this solution will recover from the loss of data. This is something that depends on customer policy. Different customers will try different backup solutions, such as Snapshot, or using a High Availability approach that integrates Oracle Data Guard with Real Application Clusters (RAC) or Oracle GoldenGate. The Cloud Control solution is responsible for the management of everything within the environment, so it is not something that controls backup and recovery. Rather, it streamlines the management of services, environment, and application workload.

There is also an issue in this industry with a lack of people in pre-sales who have technical expertise in the products. Because of this, some customers are misguided. My advice is to make sure that you speak with somebody with such expertise before moving forward with any solution.

In summary, I would highly recommend this solution. As an engineer, over the years I have found it highly cumbersome and hectic when monitoring many services and applications. It becomes difficult to be able to meet your SLA, or service-level targets. But, with Oracle Cloud Control, you are able to meet your SLA targets.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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it_user524421 - PeerSpot reviewer
Oracle DBA with 10,001+ employees
Real User
Users see the real-time behavior of the database and can diagnose where an issue may exist.

What is most valuable?

The performance feature is most valuable to me. It allows the user to see the real-time behavior of the database and diagnose where an issue may exist. It also has advisor functions that give recommendations on what to do to fix any problems with performance of the database.

How has it helped my organization?

The product has made it possible to reduce the size of the performance team and still be able to correctly monitor all the databases and fix issues quickly, resulting in fewer downtimes.

What needs improvement?

This product is a web-based tool and sometimes has conflicts with some web browsers. This can be improved to make it more compatible with most of the popular web browsers.

For how long have I used the solution?

I have used it for two years.

What do I think about the stability of the solution?

I encountered no issues with stability of the product.

What do I think about the scalability of the solution?

As the number of databases increased, the tool got a bit slower. Its response time increased with larger number of databases.

How are customer service and technical support?

Oracle provides excellent technical support for the product.

Which solution did I use previously and why did I switch?

I did not previously use a different product.

How was the initial setup?

Initial set up seems a bit complex from the beginning. Because it’s a web-based tool, it requires proper configuration to function properly with the browser.

What's my experience with pricing, setup cost, and licensing?

For all the real-time benefits you get from using the product, I can say it is worth the price for licensing.

Which other solutions did I evaluate?

Before choosing this product, I did not get the chance to evaluate other options.

What other advice do I have?

Take time to study how to use the product. It is very helpful, if it is put to maximum use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free Oracle Enterprise Manager Cloud Control Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Oracle Enterprise Manager Cloud Control Report and get advice and tips from experienced pros sharing their opinions.