Claudio Augusto Rosa David - PeerSpot reviewer
Specialist Database Management at Claranet
MSP
Top 10
Works in troubleshooting but pricing is expensive and configuration is complex
Pros and Cons
  • "I use the solution for troubleshooting."
  • "It is sometimes difficult to create configurations in Oracle Enterprise Manager Cloud Control."

What is our primary use case?

I use the solution for troubleshooting. 

What needs improvement?

It is sometimes difficult to create configurations in Oracle Enterprise Manager Cloud Control. 

For how long have I used the solution?

I have been working with the product for four years. 

What do I think about the stability of the solution?

I rate Oracle Enterprise Manager Cloud Control's stability a nine out of ten. 

Buyer's Guide
Oracle Enterprise Manager Cloud Control
April 2024
Learn what your peers think about Oracle Enterprise Manager Cloud Control. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the scalability of the solution?

My company has more than 300 users. 

How was the initial setup?

The tool's deployment is very fast. 

What's my experience with pricing, setup cost, and licensing?

Oracle Enterprise Manager Cloud Control is a little expensive. 

What other advice do I have?

I rate the solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Database & Flexcube System Administrator at a tech vendor with 51-200 employees
Real User
Enables me to create user profiles for all the instances that have the same profile
Pros and Cons
  • "Using Enterprise Manager, I was able to create user profiles for all the instances that have the same profile. Secondly, it's easier to manage performance, to automate the AWR reports to run every half an hour, or hour. Then, if you have a performance issue you just open the report and you can see what was running the last one hour, the SQL statements, or what was causing the performance issues."
  • "Of course, that you can manage and create the backup strategies from a central environment for all your environments, so you don’t have to do so on each database. You can set up the policy you want for each database, but you do it from a central environment."
  • "Because all our banking infrastructure is based on Oracle, I’ve tried to register Enterprise Manager on the middleware level, let's say, WebLogic applications. But I cannot say that I can do all the administration from Enterprise Manager, that I can do from the WebLogic Admin Console. So, I think here it needs some improvement: Things that you can do on the WebLogic Admin Console, you should be able to do them on the Enterprise Manager, so you don’t have to log into the Admin Console."
  • "Sometimes the alerts are coming a bit late, for example, an alert for the CPU. It depends on the threshold that you have, how long you want to check the CPU of the machine. I got some faulty alerts with Data Guard. I had stopped a synchronization for maintenance and then I re-synchronized Oracle Data Guard. It took some time to appear in Enterprise Manager and send me the right notification that Data Guard was up and running and synchronizing. I realized this because I went directly into the database to check the status of Data Guard, and it was telling me that it was running okay. But in Enterprise Manager, it needed some more time to update the interface."

What is our primary use case?

Our primary use is to administer the different databases we have, development, UATs, and production databases. We use it to have a central environment so we can make policies for all users; whether the passwords have expired or not.

The reason we have this is because before, let’s say I had 10 to 12 databases. I had to go to each server and log in to the enterprise manager, and do this job on each server. Another of our concerns that this helps us address is to get notifications regarding if the space is, let’s say, 80% used. In that case, I need it to send me a notification so I can maintain; or on the host level where our systems are, to have alert notifications regarding space or CPUs.

Our main use of Enterprise Manager is on the database level.

How has it helped my organization?

Using Enterprise Manager, I was able to create user profiles for all the instances that have the same profile. Secondly, it's easier to manage performance, to automate the AWR reports to run every half an hour, or hour. Then, if you have a performance issue you just open the report and you can see what was running the last one hour, the SQL statements, or what was causing the performance issues. And, of course, the alerts.

What is most valuable?

The most important, of course, is the monitoring feature, because we want to monitor the host and the databases. 

Of course, that you can manage and create the backup strategies from a central environment for all your environments, so you don’t have to do so on each database. You can set up the policy you want for each database, but you do it from a central environment. 

And, of course, the notifications, if the backup succeeded or not.

What needs improvement?

Because all our banking infrastructure is based on Oracle, I’ve tried to register Enterprise Manager on the middleware level, let's say, WebLogic applications. But I cannot say that I can do all the administration from Enterprise Manager, that I can do from the WebLogic Admin Console. So, I think here it needs some improvement: Things that you can do on the WebLogic Admin Console, you should be able to do them on the Enterprise Manager, so you don’t have to log into the Admin Console.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability, really. 

Sometimes the alerts are coming a bit late, for example, an alert for the CPU. It depends on the threshold that you have, how long you want to check the CPU of the machine. I got some faulty alerts with Data Guard. I had stopped a synchronization for maintenance and then I re-synchronized Oracle Data Guard. It took some time to appear in Enterprise Manager and send me the right notification that Data Guard was up and running and synchronizing. I realized this because I went directly into the database to check the status of Data Guard, and it was telling me that it was running okay. But in Enterprise Manager, it needed some more time to update the interface. It doesn’t happen really often, that I get faulty alerts or late alerts.

Another example is when the database is down and then you start the database, it needs some time to load everything from the database. I don’t know if some maintenance can be done on the agent side that is installed on the database server. But the lack that I'm seeing might be from 20 seconds to two minutes. It depends.

What do I think about the scalability of the solution?

I cannot think of any scalability issues.

How are customer service and technical support?

In general, we have experience with Oracle support. For some things they are giving us solutions quickly. For some other cases they need more time, but for Enterprise Manager specifically, I have never used Oracle support.

Which solution did I use previously and why did I switch?

I used Oracle Grid Control 10 a few years ago, as a consultant, and it was very useful. So when I came here and we started having more and more environments, I said, “Okay, the only way to manage all these environments is to have Oracle Enterprise Manager." And it’s impressive how much better Oracle 13c is, how much improved it is over Oracle Grid Control 10.

How was the initial setup?

The installation, I think is, straightforward. It's not very, very complex.

You need some background on the order, what you have to install first and what second, and you need to check which versions of support that will be your back-end or WebLogic. But if you have a bit of background and you go through the main Oracle Database to get the versions that you need, I think there's no issue with installation.

What's my experience with pricing, setup cost, and licensing?

We are using the free version. We are not using any licensed packages of Enterprise Manager, so I’m not quite sure how much each package is. As I understand it, there are different plug-ins that you need to buy for Enterprise Manager, but I’m not sure how much they cost.

Which other solutions did I evaluate?

The only solution I could think of was Oral Enterprise Manager because our infrastructure is based on Oracle.

What other advice do I have?

To implement, you need to have a good server with a reasonable CPU, and good RAM on the server. You need to check the configurations that need to be done on each database where you want to install the Oracle agent, so it will be automatic; you need to make some changes on the host, the host that you want to register. I don’t think there is anything else complex in order to do this.

I would rate this product an eight out of 10.  To be a 10 it needs to be more viable for using it for middleware software.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Oracle Enterprise Manager Cloud Control
April 2024
Learn what your peers think about Oracle Enterprise Manager Cloud Control. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,394 professionals have used our research since 2012.
PatrickKuria - PeerSpot reviewer
Enterprise Systems Engineer at Sybyl
Real User
Top 5Leaderboard
A management platform that provides single dashboard to manage all Oracle deployments
Pros and Cons
  • "The report feature is very useful."
  • "The configuration is not straightforward for web continuity. It needs some improvement and the deployment is expensive."

What is our primary use case?

The solution is being used as a monitoring tool. 

What is most valuable?

The report feature is very useful. 

What needs improvement?

The configuration is not straightforward for web continuity.  It needs some improvement and the deployment is expensive. 

For how long have I used the solution?

I have experience with Oracle Enterprise Manager Cloud Control.

What do I think about the stability of the solution?

It is a stable product. I rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. I rate the scalability a nine out of ten. 

How was the initial setup?

The initial setup is okay. For the deployment a step by step documentation needs to be followed. 

What about the implementation team?

The deployment can be done in-house.

What was our ROI?

I have seen Return on Investment. 

What's my experience with pricing, setup cost, and licensing?

One has to pay for the enterprise version. 

What other advice do I have?

I recommend using the solution. I rate the overall solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MACS Snr CP, Senior Oracle Consultant at a energy/utilities company with 1,001-5,000 employees
Consultant
Proactively monitors every server before a problem happens with patch management
Pros and Cons
  • "Oracle Enterprise Manager Cloud Control gives us diverse monitoring capability that can be extremely powerful."
  • "The product does have room for improvement in patch management."

What is our primary use case?

Managing deliveries is our primary use case: Oracle servers, Oracle networking, delivery receipts, applications, Tomcat/Apache, host machines, and checking the host data center.

How has it helped my organization?

Oracle Enterprise Manager Cloud Control has improved our organization in many ways:

  • Before implementing this solution, the patching was done manually. Now, we do the same task with patching management. 
  • Before, we used to monitor every server every day. Now, we don't have to monitor it, because we have an in-place solution. 

We get alerts from Oracle Enterprise Manager Cloud Control. We can proactively monitor every server before a problem happens on it.

What is most valuable?

The accuracy is the most valuable feature for us. Oracle Enterprise Manager Cloud Control gives us diverse monitoring tools, monitoring capability that can be extremely powerful, security patching, database consolidation, etc. all in one packaged distribution.

What needs improvement?

The product does have room for improvement in patch management. It is complex, but since the documentation is very much elaborated, we followed the documentation. 

We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us.

The deployment took around two days. The whole deployment, all the production servers (we have around three hundred servers), took around three months.

I would like to see more security features in Oracle Enterprise Manager Cloud Control like application data integrity.

For how long have I used the solution?

We're using the plan for two years now.

What do I think about the stability of the solution?

The solution is pretty good. This is very powerful. Oracle Cloud Control has the capability of not only managing Oracle products, but also Microsoft, IBM products, SharePoint, etc. Lots of solutions and applications come in this domain. 

Oracle is managing all the different procedures of applications, deliveries, storage, network, and load-balancing. It is a complete data-center solution.

What do I think about the scalability of the solution?

Right now we have a cluster node with two servers clustered. It has a database. This database is on a two-node server. We can scale it up to as many as we want. 

Civil administrators, supervising administrators, network administrators, auditing administrators, managers, supervisors, security consultants, etc. are all using it.

We have in the Cloud Control every person assigned to a role. We have assigned a particular role to them: indoors administration, SharePoint administration, Exchange, etc.

Some are for the main controller. Some are Oracle admins, BI publishers, BI reporting tools, managers, etc. Every person has his/her role.

How are customer service and technical support?

I would evaluate the solution's technical support with a 7 out of 10. They are lacking. Sometimes I feel the engineers on Oracle support don't know as much as we know. 

Maybe because we are using their product heavily or they're engineers who are working in Oracle support, but they don't have much breadth of knowledge in the product. What I've witnessed sometimes has surprised me. They don't know the product as much as we do. When the support goes through and the support call goes to the US, they are professional. When it comes through India, it's just terrible.

Which solution did I use previously and why did I switch?

We switched due to the ease of control in managing productivity and administration. We were not using that solution as heavily as we are using Oracle Control now. It was the mobile Microsoft SCOM security package.

How was the initial setup?

The initial setup is complex but since the documentation is very much elaborated, we followed the documentation. We were able to implement it by ourselves. We didn't have to ask the third-party implementers to come and implement it for us. 

The deployment took around two days for all the production servers. We have around three hundred servers, so it took around three months.

What about the implementation team?

I did the setup myself. We didn't have any integrator. We followed all of the documentation and I was the one who implemented all the solutions. 

What was our ROI?

We have saved a lot of money on costs like wages, overtime, and manpower. The required hours were too high to maintain the servers previously. 

We had lots of people maintaining the servers. Now, there are not many people needed. The company is saving a lot of money.

Which other solutions did I evaluate?

We had some indicators. We studied our environment. We have most of our production systems and applications on Oracle. Consequently, the Oracle Enterprise Manager Cloud Control distro was well suited for us. 

We use Oracle's product line. We know that it also supports the other products that we're using like Microsoft Exchange, SharePoint, web-controllers, Apache servers, etc. 

We found Oracle Enterprise Manager Cloud Control much more suitable for us than other products for storage, switches, net logs, F-5, etc.

What other advice do I have?

If people know their environment, they will know what product suits their business department and needs. If they are happier using Oracle applications or customer applications based in Java and Oracle products. Cloud Control is much better for us.

I would rate it an eight out of ten because I found it very helpful, proactive, and easy to manage I didn't give it 10, because of the support. I don't find the support very professional. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
PeerSpot user
Database Team Lead at a financial services firm with 1,001-5,000 employees
Vendor
Real-time SQL, performance monitoring and SQL Tuning Advisor are very effective to find problems and to resolve them.

What is most valuable?

Real-time SQL, performance monitoring and SQL Tuning Advisor are the features that I use the most. These features are very effective to find problems and to resolve them.

Besides these, setting alert mechanism, getting AWR reports and monitoring the Exadata hardware are the most useful features.

Also, adding clients remotely from the Oracle Cloud Control 12c screen makes this version different from the earlier ones.

What needs improvement?

There are still doubts as of how to use this tool for administration issues such as storage or replication operations. DBAs still prefer to administer databases by manual commands. They rather use this tool to monitor databases and alert mechanisms.

To be more specific, most DBAs (that I've met) prefer to use “Sqlplus”, “putty”, “secureCRT” command line tools or “Toad” tool to manage replication or to manage storage(tablespace, control file etc) instead of using EM Cloud Control.

They do not feel relaxed using EM Cloud Control for those subjects. Oracle may emphasize on those subject on the trainings. Or Oracle Support Engineers can motivate the customers about using those features if they are really stable.

For how long have I used the solution?

I have used this solution for more than four years. Before this, I was using earlier versions of the product, i.e, Oracle Enterprise Manager 11g.

What do I think about the stability of the solution?

With the earlier release, we did encounter stability issues. But, now I use version 12.1.0.4.0. and I do not see any stability problems.

Which solution did I use previously and why did I switch?

I have used the earlier version (i.e version 11g) and also, I have used dbconsole (i.e., the Oracle Enterprise Manager Console dedicated to one server). I switched to this version so as to administer my database and the Exadata hardware from one point.

How was the initial setup?

The setup is not complex. Everyone can do it by using its official documents as well as the tutorials that can be found from the web easily.

What's my experience with pricing, setup cost, and licensing?

If you plan to use OEM Cloud Control 12c for a corporate company, it will be better to get the Diagnostics and Tuning Pack or the Management license based on your needs. This tool will be your most important assistant. But for smaller goals, you can use the base OEM functions for free (http://docs.oracle.com/cd/E246...).

Which other solutions did I evaluate?

If you use Oracle, you do not have many options. This product is the best for a DBA. But, if you have license limitations, then you can use it with the base functions or you can use Oracle Enterprise Manager Console (dbconsole).

What other advice do I have?

Implementing this version is so much easier than the earlier ones. You do not need to install agents into the client one by one. You can install the agent from one point (i.e., from the OEM Cloud Control 12c screen). You just need some firewall actions before installing the agents. Implementation is easy, there is no need for a lot of engineering.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Development Manager at a computer software company with 51-200 employees
Real User
Good monitoring capabilities and reporting, but support for more applications would be helpful
Pros and Cons
  • "The dashboard and reporting help us to do preventative AI and analytics to detect performance bottlenecks."
  • "The only negative thing about this product is that it doesn't support all environments or all applications."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients. Our primary use case was to change the infrastructure for one of our clients. They were moving SAP from an on-premise deployment to this one.

How has it helped my organization?

SAP is a high-performance application, and we are able to use Oracle Enterprise Manager Cloud Control to monitor and prevent bottlenecks.

What is most valuable?

The dashboard and reporting help us to do preventative AI and analytics to detect performance bottlenecks.

What needs improvement?

The only negative thing about this product is that it doesn't support all environments or all applications. It does support most but there are limitations around applications and monitoring.

I would like to see an expansion of the functionality into other products. This includes smaller products, like monitoring applications for MySQL or even smaller Oracle databases. It does support Oracle very well but in the smaller databases, they should increase functionality. Improving the detail of the databases that it can monitor would also be helpful.

For how long have I used the solution?

We first implemented Oracle Enterprise Manager Cloud Control approximately a year ago.

What do I think about the stability of the solution?

This is a very stable solution

What do I think about the scalability of the solution?

This product is very much scalable.

How are customer service and support?

The technical support from Oracle is very good.

How was the initial setup?

The initial setup is easy because you just have to deploy an agent. However, I did not install it myself.

The hardware is installed on-premises but it is a cloud device. This is what's called a Cloud@Customer. It's a private cloud infrastructure but can also join up with the public cloud.

It took us approximately one month to deploy.

What about the implementation team?

We deployed this product with our in-house team, although it was a collaboration with Oracle. We dealt with Oracle telephonically because our team was in South Africa.

Only one person from our team was required for deployment. Also for maintenance, only one person is needed.

What's my experience with pricing, setup cost, and licensing?

Our customer uses Oracle Universal Credits to pay for their license on an annual basis. The price is definitely affordable.

What other advice do I have?

Overall, this is a good product but of course, there is room for improvement.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kanaga Manian - PeerSpot reviewer
Lead Consultant Oracle Apps Dba at a tech vendor with 1,001-5,000 employees
Consultant
A monitoring solution that helps also to extract data from databases
Pros and Cons
  • "The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance."
  • "Oracle Enterprise Manager Cloud Control needs to improve its GUI."

What is our primary use case?

I use the solution for monitoring purposes. So, by running the agents, we can connect to our client, extract data from the database, and facilitate work component integration within the enterprise.

What is most valuable?

The solution helps database tuning through query ID and SQL ID; we can fine-tune skill parameters and gather information to enhance operational analysis and performance.

What needs improvement?

Oracle Enterprise Manager Cloud Control needs to improve its GUI. 

For how long have I used the solution?

I have been using the product for a year. 

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the tool's scalability a seven out of ten. 

How was the initial setup?

Oracle Enterprise Manager Cloud Control's deployment was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is fine. 

What other advice do I have?

I rate the tool a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Database Administrator at PagSeguro UOL
Real User
It eases administration, mainly regarding performance management and troubleshooting, if you have a considerable number of Oracle Databases

What is our primary use case?

We are very dependent on the product, since it eases Oracle database administration. Mostly, if you have a lot of databases in your DC.

How has it helped my organization?

It has helped us in the manner of productivity, since it enables us to monitor and manage a lot of databases in a centralized web portal.

What is most valuable?

Patching multiple databases

Performance monitoring

Management and optimization

Database administration

Alerts and thresholds

What needs improvement?

Stability and performance of the tool itself. Might be better used with more hardware. Normally the specifications from the docs are enough.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Yes, there are some bugs. Some of the screens sometimes do not load data, and sometimes the portal hangs.

What do I think about the scalability of the solution?

It has the ability to scale out the database and the OEM to more than one server.

How are customer service and technical support?

It is under the Oracle support agreement. I would rate it a nine out of 10.

Which solution did I use previously and why did I switch?

Yes, we evaluated Spotlight from Dell (Quest), but we chose OEMCC, since it has more features and requires no direct licensing.

How was the initial setup?

I think it is a bit complex. You have to install and create an Oracle Database with a template for OEM, then you have to install and configure the OEM.

What about the implementation team?

We did it by ourselves.

What's my experience with pricing, setup cost, and licensing?

OEM requires no licensing, but if you want to use features like the performance monitoring page in your database, you must have the Diagnostic Pack license. If you want the tuning advisor, you have to license the Tuning Pack. The license you need is not for OEM, but for the Oracle Database.

Which other solutions did I evaluate?

We evaluated Spotlight from Dell (Quest).

What other advice do I have?

If you have a considerable number of Oracle Databases and they are very critical, I suggest you use this product. It eases administration, mainly regarding performance management and troubleshooting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Enterprise Manager Cloud Control Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free Oracle Enterprise Manager Cloud Control Report and get advice and tips from experienced pros sharing their opinions.