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BayramGuldibi
Technical Systems Support Manager at a hospitality company with 201-500 employees
Real User
Top 5
A reliable solution
Pros and Cons
  • "The solution is a reliable database."
  • "Support is not available when one encounters problems."

What is our primary use case?

We use the product as a hotel solution, a hotel PMS program.

What needs improvement?

Support is not available when one encounters problems. The database has performance parameters.

It would be nice to be able to switch cluster features for creating multiple databases towards business continuity.

Installation of SQL Server is comparatively much easier than that of Oracle Database. 

For how long have I used the solution?

I have been using Oracle Database in excess of ten or fifteen years. 

How are customer service and support?

Support is not easily obtainable when one encounters issues. 

Which solution did I use previously and why did I switch?

There is no comparable difference SQL Server's usage and that of Oracle Database. They are both reliable databases. Owing to program decisions, certain products make use of Azure SQL and others Oracle. 

SQL Server has a considerably easier installation than Oracle Database. 

I give both Oracle Database and SQL Server a rating of nine out of ten. 

How was the initial setup?

SQL Server's installation is considerably easier than that of Oracle Database. 

What other advice do I have?

Both SQL Server and Oracle Database are deployed as private clouds. 

I rate Oracle Database as a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Manager IT Development at a tech services company with 11-50 employees
Real User
Offers solid cloud and API features

What is our primary use case?

We use the Oracle Database for our CRM and transportation management.

What is most valuable?

The features that I have found most valuable are its cloud and API features.

What needs improvement?

Their support and price could both be improved. In future releases I would like to see it more administrable on cloud.

For how long have I used the solution?

I have been using Oracle Database for 14 years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

Oracle Database is scalable. We have 200 people using it for now with plans to increase usage. We have two people on it for maintenance.

How are customer service and support?

I would rate their technical…

What is our primary use case?

We use the Oracle Database for our CRM and transportation management.

What is most valuable?

The features that I have found most valuable are its cloud and API features.

What needs improvement?

Their support and price could both be improved.

In future releases I would like to see it more administrable on cloud.

For how long have I used the solution?

I have been using Oracle Database for 14 years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

Oracle Database is scalable.

We have 200 people using it for now with plans to increase usage.

We have two people on it for maintenance.

How are customer service and support?

I would rate their technical support at eight or nine out of ten.

How was the initial setup?

The setup was not very easy.

It took two months.

What's my experience with pricing, setup cost, and licensing?

We have a monthly license.

What other advice do I have?

I do recommend Oracle Database to anyone considering it.

On a scale of one to ten, I would give it a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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AI Data Architect at a media company with 11-50 employees
Reseller
Safe, with good technical support, but they need more patches and better stability

What is our primary use case?

We are resellers. We are Oracle Vendors. We provide products for our customers.

What is most valuable?

The most valuable features of this solution are that it's stable, and it's safe. There is a lot of information available on the internet, so problems can easily be fixed.

What needs improvement?

I would like to see more patches.  While the stability is good, it could still be better.

For how long have I used the solution?

We have been selling Oracle Database for more than ten years in our company.

What do I think about the stability of the solution?

It's a stable solution, but it could be better.

What do I think about the scalability of the solution?

We have 115 customers who are using Oracle Database. We have small to medium-sized…

What is our primary use case?

We are resellers. We are Oracle Vendors. We provide products for our customers.

What is most valuable?

The most valuable features of this solution are that it's stable, and it's safe.

There is a lot of information available on the internet, so problems can easily be fixed.

What needs improvement?

I would like to see more patches. 

While the stability is good, it could still be better.

For how long have I used the solution?

We have been selling Oracle Database for more than ten years in our company.

What do I think about the stability of the solution?

It's a stable solution, but it could be better.

What do I think about the scalability of the solution?

We have 115 customers who are using Oracle Database. We have small to medium-sized companies and we have approximately five large-sized companies. 

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is complex. It is not easy to install.

I do the maintenance and support for our customers.

What other advice do I have?

I would rate Oracle Database a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Project Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Complete with features and functions suitable for complex business models

What is our primary use case?

We use this solution for our applications that deal with online trading and data analysis.  Currently, we have two customers using this solution. 

What is most valuable?

Oracle Database has many useful functions and features suitable for big programs and complex business models.

What needs improvement?

Oracle Database could be easier to use. 

For how long have I used the solution?

I have been using Oracle Database for five years. 

What do I think about the stability of the solution?

Oracle Database is very stable.

What do I think about the scalability of the solution?

Oracle Database could be more scalable.

How are customer service and technical support?

The support is quite slow. It would be nice if they could respond faster.  …

What is our primary use case?

We use this solution for our applications that deal with online trading and data analysis. 

Currently, we have two customers using this solution. 

What is most valuable?

Oracle Database has many useful functions and features suitable for big programs and complex business models.

What needs improvement?

Oracle Database could be easier to use. 

For how long have I used the solution?

I have been using Oracle Database for five years. 

What do I think about the stability of the solution?

Oracle Database is very stable.

What do I think about the scalability of the solution?

Oracle Database could be more scalable.

How are customer service and technical support?

The support is quite slow. It would be nice if they could respond faster. 

What about the implementation team?

Deployment and maintenance are handled by an Oracle team. We pay them for this service. 

What's my experience with pricing, setup cost, and licensing?

Our customers buy licenses from Oracle directly.

What other advice do I have?

I would recommend this solution to others. Overall, on a scale from one to ten, I would give Oracle Database a rating of eight. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
System Specialist at a university with 501-1,000 employees
Real User
Easy to use and install, but the security and support need improvement

What is our primary use case?

This solution is used for the collection of data.

What is most valuable?

Oracle Database is easy to use.

What needs improvement?

Security is an area that needs to be improved. 

For how long have I used the solution?

I have been using Oracle Database for years. We are using version 12.2

What do I think about the stability of the solution?

Oracle Database is a stable product.

What do I think about the scalability of the solution?

We have several thousand users in our organization. 

How are customer service and technical support?

The support response time could be faster.

Which solution did I use previously and why did I switch?

Previously, we used IBM Db2. We used IBM Db2 within the last year.

How was the initial setup?

The…

What is our primary use case?

This solution is used for the collection of data.

What is most valuable?

Oracle Database is easy to use.

What needs improvement?

Security is an area that needs to be improved. 

For how long have I used the solution?

I have been using Oracle Database for years.

We are using version 12.2

What do I think about the stability of the solution?

Oracle Database is a stable product.

What do I think about the scalability of the solution?

We have several thousand users in our organization. 

How are customer service and technical support?

The support response time could be faster.

Which solution did I use previously and why did I switch?

Previously, we used IBM Db2.

We used IBM Db2 within the last year.

How was the initial setup?

The initial setup was straightforward. It was easy to install.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Regional Head Customer Experience at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Scalable and stable but queries performance needs improvement

What is our primary use case?

We use the solution to store all of our application's data in the database. 

What needs improvement?

The queries performance could improve compared to other products.

For how long have I used the solution?

I have been using the solution for over 15 years, almost 20 years.

What do I think about the stability of the solution?

It is a stable product. In terms of recovery, if there is a failure or some kind of fault, we can recover the data. We do not lose it.

What do I think about the scalability of the solution?

The scalability is depending on your infrastructure, if you have the hardware then you can expand it, it is all configurable. Our whole database house is running it and it has been fine.

Which solution did I use previously and why did

What is our primary use case?

We use the solution to store all of our application's data in the database. 

What needs improvement?

The queries performance could improve compared to other products.

For how long have I used the solution?

I have been using the solution for over 15 years, almost 20 years.

What do I think about the stability of the solution?

It is a stable product. In terms of recovery, if there is a failure or some kind of fault, we can recover the data. We do not lose it.

What do I think about the scalability of the solution?

The scalability is depending on your infrastructure, if you have the hardware then you can expand it, it is all configurable. Our whole database house is running it and it has been fine.

Which solution did I use previously and why did I switch?

I have used Aruba previously which was faster at processing queries.

What other advice do I have?

I would recommend this product.

I rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ZelalemGedefie
Senior System Administrator at Debre Markos University
Real User
Top 5Leaderboard
A scalable and easily installable solution for storing and retrieving information

What is our primary use case?

I made personal use of the solution for my projects. Customers use it as a database to store and retrieve information. 

What needs improvement?

The solution could have better security and integration. 

For how long have I used the solution?

We have been using Oracle Database for a couple of months.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

I have never contacted tech support. 

Which solution did I use previously and why did I switch?

We did not use another solution prior to Oracle Database, although we do use MySQL. 

How was the initial setup?

The solution is easy to install, although I don't recall how long this took. 

What's my experience with

What is our primary use case?

I made personal use of the solution for my projects. Customers use it as a database to store and retrieve information. 

What needs improvement?

The solution could have better security and integration. 

For how long have I used the solution?

We have been using Oracle Database for a couple of months.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

I have never contacted tech support. 

Which solution did I use previously and why did I switch?

We did not use another solution prior to Oracle Database, although we do use MySQL. 

How was the initial setup?

The solution is easy to install, although I don't recall how long this took. 

What's my experience with pricing, setup cost, and licensing?

There are no licensing costs because the solution for me is open source. 

What other advice do I have?

The solution is cloud-based. 

I would recommend it to others. 

I rate Oracle Database as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sales Manager at a healthcare company with 51-200 employees
Reseller
Top 10
A highly secure and stable database solution that is easy to implement

What is our primary use case?

I use Oracle Database for the server from Microsoft.

What is most valuable?

Big companies and millions of smaller businesses need Oracle Database because it's secure. The implementation of services is good for data security in Oracle. Implementing higher availability is also good. Whenever one side goes down, the other side will be up. I like using Oracle Database in Oracle x86 Servers. It's more comfortable to use Oracle Database in this situation.

What needs improvement?

It would be better if they had a license management service.

What do I think about the stability of the solution?

Oracle Database is very stable.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

I would tell potential users that they need to use Oracle Database if they need security. It's great and the best. You can also use various software in our database.

On a scale from one to ten, I would give Oracle Database a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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