The solution is the main database storage for the application that we have. We offer an online purchasing system to our major customer, which is a government. They deal with their purchasing through the solution.
Oracle DBA at a computer software company with 51-200 employees
Reliable with good performance and very good stability
Pros and Cons
- "Especially with VMs, the solution can scale well."
- "The solution's most valuable aspect is its reliability."
- "The initial setup is a bit complex."
- "I'm not crazy about their new version plan that they've just started."
What is our primary use case?
How has it helped my organization?
The organization can't function without it working properly as there would be a lot of upset people complaining. It's fairly integral to the overall functionality of the company.
What is most valuable?
The solution's most valuable aspect is its reliability. In about 17 years, I believe I may have lost about 15 minutes worth of data.
Overall, the solution works very well. It has excellent performance.
The solution is very stable.
Especially with VMs, the solution can scale well.
What needs improvement?
I'm not crazy about their new version plan that they've just started. It seems like it turns over too quickly. We may have to upgrade within the year, and I really am not crazy about that. I don't want to upgrade so soon. We may not have a choice.
The initial setup is a bit complex.
Technical support could be more consistent.
They used to have something called a database console in version 11. That was very good. It seems like they reduced its functionality over the past couple of versions. I'd like to see that back to the way in which it used to be.
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For how long have I used the solution?
I've been using the solution for 17 years. It's been over a decade - in fact, it's almost been two.
What do I think about the stability of the solution?
The solution is very stable. There aren't bugs or glitches. It doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
The scalability of the solution is quite good. If a company needs to expand, it can do so relatively easily.
When you were just with bare metal, it wouldn't be as good as it is now with virtual machines as it does not take a lot to spin up another virtual machine and put Oracle on it and have it working. In the old days, when you had a piece of metal, you had to find another piece of metal, get it installed, and then start scaling up from there. With the VM, it's a lot better.
How are customer service and support?
I'd rate technical support seven out of ten. They could improve it a bit.
There've been times in which it's been absolutely tremendous. Then there've been other times where it just seemed to take too long. Either the person didn't know enough and had to go to other people and such, and it just took way too long. It's been mixed in terms of results. It's not exactly consistent.
Which solution did I use previously and why did I switch?
It's my understanding that the company has always used Oracle. The company I've been with has been with Oracle for pretty much all of its life. I haven't seen any other solutions.
How was the initial setup?
The initial setup isn't straightforward. It's a bit complex.
With the setup of it, you need operating system people, whether it be Linux or Windows or whatever operating system, and they need to be coordinating with you. Usually, we're just putting the software on top of an operating system. However, with this, it's just not something that you can just throw out there. You need to have some preparation done, whether it be a VM or a piece of metal.
In implementing the product, the product has gotten simpler to implement over time. Whether you choose to use the cloud or whether you choose to have it on-premises, it has gotten simpler to install. However, that doesn't mean that there isn't preparation that you need to do in regards to the operating system and having everything ready for it.
We have two DBAs, myself and another person. As far as mainline support, we have a couple of units admins that manage the VMs and the hardware that we still have at the moment. And we have some Windows admins, which help with the web interface to the database with the application.
What about the implementation team?
It's best to have some professionals assist with the setup.
What other advice do I have?
We're just a customer and end-user.
I've used various versions of the solution, starting with 10 and moving to 18. We're still a few versions back, and therefore aren't using the latest. The latest is 20 and they are about to release 21.
I'd advise those considering implementing the solution to do some preparation beforehand. This will help ensure a successful setup.
I would rate the solution nine out of ten. There are some improvements that can be made here and there. However, it's largely stable and works well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Chief Engineer at ministry of electricity
Reliable and stable with excellent features
Pros and Cons
- "It is reliable. It's very stable."
- "Oracle has always been a wonderful database; it is reliable, very stable, and has everything you are looking for in terms of features on offer, making it a very complete solution."
- "The solution can be quite expensive."
- "The solution can be quite expensive."
What is our primary use case?
I use Oracle in two systems. The first one is called the Complaint Management System, and the second one was for Human Resources for the Ministry of Electricity in Iraq.
The Complaint Management System is related to a call center. There is a call center responsible for writing down the complaints from the customers about their network electricity. If there is an error they reach out to us. There is an operator there writing down this complaint using his terminal. There are many different call centers in the country and all of them write up these complaints using the Oracle Database.
What is most valuable?
Oracle has always been a wonderful database.
It is reliable. It's very stable.
The solution has everything you are looking for in terms of features on offer. It's very complete.
What needs improvement?
The solution can be quite expensive. It would be ideal if they could work on the pricing model in order to figure out how to lower the licensing.
It takes time to learn Oracle. There's a bit of a learning curve. It's not easy to use at first, however, slowly, day by day, you can get and develop your skills.
There are a lot of YouTube videos and tons of material on Google that you can access. You can also easily find so many training institutes all over the world if you really want to understand aspects of the product. It would be ideal if Oracle could initiate some sort of learning center in Iraq. Even if it's just on Youtube, if it can be catered towards Iraqis to showcase the technology in the form of online Youtube videos or webinars, it would be extremely useful for expanding the solution within the Iraqi market. Right now, competitors like Microsoft can easily come in and just say "here's what we do, and at less cost than Oracle".
The initial setup is a little complex.
For how long have I used the solution?
I've been using the solution for about ten years at this point. It's been around a decade, and therefore I've used it for quite a while.
What do I think about the stability of the solution?
The solution is stable most of the time. Unfortunately, I faced a few different issues. I was luckily able to solve them.
It's very important, if you choose Oracle as a solution, to also get the support as well. You can technically live without it, however, if you run into issues, Oracle can help you when you have the support that they offer.
In my case, I didn't have support so I had to kind-of feel around for a solution. I made the mistake, after the first year, of not renewing my support and I really should have.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand it outward, it can do so.
How are customer service and technical support?
While it's my understanding that technical support is good, frankly, for the first year, I didn't ask them for any help. Therefore, I don't have any experience with Oracle support.
That said, I have full faith that they will respond very well to any issues.
In my case, I had support for the first year of service and then did not renew it. You really should renew though.
How was the initial setup?
The initial setup was not really so straightforward. It's actually rather complex.
There are two ways to start with Oracle. You can go in by yourself and try to learn as you go or you can study a bit at an institute or school so that you can get pretty comfortable with the product. If you have some knowledge, there's less of a learning curve during installation.
What's my experience with pricing, setup cost, and licensing?
The support does cost extra, however, it is worth the extra money. It really comes in handy if you run into problems.
What other advice do I have?
We're just customers and end-users. We don't have a partnership or special business relationship with Oracle.
I really enjoy using the solution. It is stable and reliable.
It's more expensive than Microsoft's options, however, I personally prefer working with it. It's worth the extra money.
Aside from stability issues and a certain level of complexity, it's quite a good solution. I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Delivery Head IT & IS at a non-tech company with 10,001+ employees
It provides scalability, stability, reliability, performance, and security
Pros and Cons
- "Scalability, reliability, and performance are what we are getting with this solution. It is highly scalable and has very good performance. It also has in-built monitoring and optimized optimizer. It is quite stable and secure. When it comes to integration, you can integrate it with other tools as well. However, we have been using Oracle Database within our own premises. So, it is kind of difficult for us to basically do a kind of integration with the outside software. We prefer to do things within our own premises."
- "Scalability, reliability, and performance are what we are getting with this solution; it is highly scalable and has very good performance, with in-built monitoring and an optimized optimizer."
- "There are SQL plan flips that are happening with version 12c. We would basically like to have the next version wherein we don't see such plan flips because they create performance issues. There are quite a lot of features that I would like to see, but this is the main one for now."
- "There are SQL plan flips that are happening with version 12c. We would basically like to have the next version wherein we don't see such plan flips because they create performance issues."
What is our primary use case?
We are primarily using it for software. We have a lot of software applications that are connected to this database.
What is most valuable?
Scalability, reliability, and performance are what we are getting with this solution. It is highly scalable and has very good performance. It also has in-built monitoring and optimized optimizer.
It is quite stable and secure. When it comes to integration, you can integrate it with other tools as well. However, we have been using Oracle Database within our own premises. So, it is kind of difficult for us to basically do a kind of integration with the outside software. We prefer to do things within our own premises.
What needs improvement?
There are SQL plan flips that are happening with version 12c. We would basically like to have the next version wherein we don't see such plan flips because they create performance issues. There are quite a lot of features that I would like to see, but this is the main one for now.
For how long have I used the solution?
It has been over 20 years since we have been using Oracle Database.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
It is highly scalable. It is scalable to the best of our needs. We have around 10,000 to 12,000 users.
How are customer service and technical support?
We have three levels of technical support. The L1 level support is in-house. For L2 level support, we have an infrastructure team. For L3 level support, we have a contract with Oracle, and whenever we need it, we get their input.
Which solution did I use previously and why did I switch?
We have been using Oracle since the time I have been working in this organization. I am not sure what was used previously. I am aware of 20 years, which is quite a long time.
How was the initial setup?
It was very easy to install. It takes around two hours. This is a production database, so there have been a lot of validations. We do a lot of pre validations and post validations.
What about the implementation team?
For these kinds of installations, we have an infrastructure team. We have people here who do the installation. We have four trained Oracle Database administrators.
What other advice do I have?
I would definitely recommend this solution. Oracle is already an established product. It doesn't depend on my recommendation.
We will keep using this solution because we need to keep our data within our premises for our business model. As of now, we have no plans to go to the cloud and use any of the cloud services.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Domain architect at a financial services firm with 10,001+ employees
Easy to set up on their engineered systems, but the support needs improvement and they are pricing themselves out of the market
Pros and Cons
- "It is easy to set up on their engineered systems."
- "It is easy to set up on their engineered systems."
- "It needs to be more stable, as recently we have experienced some issues."
- "We use different products for different requirements. We are switching away from Oracle."
What is our primary use case?
The primary use case of this solution is as part of our financial systems.
What is most valuable?
It is easy to set up on their engineered systems.
What needs improvement?
It needs to be more stable, as recently we have experienced some issues.
The support should be more customer-friendly.
The pricing should be reduced.
For how long have I used the solution?
I have been using Oracle Database for a few years.
We are using the latest version.
What do I think about the stability of the solution?
It used to be stable and scalable, however, we have had recent stability problems on the Exadata platform.
What do I think about the scalability of the solution?
We have the necessary number of people using the application.
How are customer service and technical support?
We have Oracle support but we are not satisfied with it.
It needs to be responsive, and more customer-friendly.
Which solution did I use previously and why did I switch?
We use different products for different requirements.
We are switching away from Oracle.
When it comes to storage, we are a large organization with many different databases. We haven't migrated between the databases, however, that is now starting to happen as we are moving off Oracle. We won't remove it completely, but we are moving away from it.
How was the initial setup?
It depends on how it is being deployed. For example, if you have multiple designs and you are deploying it on their engineered systems then it's not complex. But if you are running it on a traditional hardware system then it is slightly complex.
I don't know how long it would take to deploy on the monitoring systems, but on the engineering systems, it would take two to three hours.
What about the implementation team?
We did not use a consultant, vendor, or reseller to deploy this solution. We implemented the database ourselves. The engineering system is always done by Oracle, and we don't have a choice. Oracle always deploys the physical equipment.
We have a team of 12 to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
They are pricing themselves out of the market.
What other advice do I have?
We will continue to use this solution in the future.
I wouldn't recommend Oracle Database to others who are planning to use it.
I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product manager at Metrodata Electronics Tbk PT
Competitive pricing, stable, and scalable
Pros and Cons
- "The pricing is very competitive. Oracle is still the number one database company. From the technical aspects, Oracle Database is the best solution for small, medium, and big industries."
- "The pricing is very competitive; Oracle is still the number one database company, and from the technical aspects, Oracle Database is the best solution for small, medium, and big industries."
- "I'm in Indonesia. From what I know, Ali Cloud has already built a center in Indonesia, and Google also has a data center in Indonesia. I have heard that Amazon will also build a data center in Indonesia, and the same will be with Azure if they deal with the Indonesian government. I'm quite appreciative of what Amazon has done by deciding to have a local data center. I expect Oracle to do the same, but Oracle doesn't seem to have plans to build a data center in Indonesia. This is something that needs to be improved. Oracle should follow all the other cloud providers who see a potential market in Indonesia. It would be better for Oracle to be equal to other cloud providers and have a data center in Indonesia so they can compete. Having a local data center means that they can avoid performance issues, the latency of the network, and all the things that are related to the network for internet-based solutions. Customers in Indonesia expect a local data center."
- "Oracle already has cheaper pricing than others, but cheaper pricing is not enough for a cloud solution at this point."
What is our primary use case?
I have been using as well as selling Oracle Database from version 8 till version 19C. We have on-premises and cloud deployments.
I am working on cloud-based solutions. We are introducing Oracle Cloud infrastructure to our internal sales teams to show that Oracle has an Oracle Cloud as well, and it is called Oracle Cloud Infrastructure.
What is most valuable?
The pricing is very competitive. Oracle is still the number one database company. From the technical aspects, Oracle Database is the best solution for small, medium, and big industries.
What needs improvement?
I'm in Indonesia. From what I know, Ali Cloud has already built a center in Indonesia, and Google also has a data center in Indonesia. I have heard that Amazon will also build a data center in Indonesia, and the same will be with Azure if they deal with the Indonesian government. I'm quite appreciative of what Amazon has done by deciding to have a local data center. I expect Oracle to do the same, but Oracle doesn't seem to have plans to build a data center in Indonesia. This is something that needs to be improved.
Oracle should follow all the other cloud providers who see a potential market in Indonesia. It would be better for Oracle to be equal to other cloud providers and have a data center in Indonesia so they can compete. Having a local data center means that they can avoid performance issues, the latency of the network, and all the things that are related to the network for internet-based solutions. Customers in Indonesia expect a local data center.
For how long have I used the solution?
I have been using Oracle Database for almost ten years.
What do I think about the stability of the solution?
It is stable and scalable. Stability and scalability are our prerequisites for all cloud solutions. A solution must be stable and scalable to be used. Oracle has already covered that part.
What do I think about the scalability of the solution?
It is scalable. Many customers of ours are using Oracle Database as their database infrastructure. Our customers are from all industries, such as communication, manufacturing, distribution, retail, etc. We plan to keep selling this solution.
How are customer service and technical support?
We have our own technical support to help customers to implement or maintain Oracle solutions.
How was the initial setup?
The deployment and activation process is similar to other cloud providers. The cloud deployment takes around 45 hours because you need to activate the services after Oracle provisions the services. After a customer orders for the cloud, Oracle provisions the services. The service is ready maybe in a week. Oracle sends us an email to activate the services.
What about the implementation team?
We have consultants to deploy Oracle Cloud Infrastructure and Oracle solutions in our company. We have around 20 engineers who are Oracle Certified or Oracle Database Professionals.
We provide services for implementation as well as for after-sales and maintenance if customers take our technical support. We have enough technical support to help customers to implement or maintain Oracle solutions.
What's my experience with pricing, setup cost, and licensing?
Its price is already low. Oracle has a competitive and cheaper price as compared to others. Oracle Cloud is cheaper than other clouds. The pricing is very competitive for Oracle Cloud to be in the market. Their pricing makes customers interested in using this product even though Oracle doesn't have a local data center at this moment.
What other advice do I have?
It is the cloud era, so everyone is talking about cloud solutions. Oracle must improve its solution to be equal to other cloud providers. Oracle Cloud still has a data center out of Indonesia as compared to other competitors who already have a local data center in Indonesia. A provider with a local data center will be the best if you are using an internet-based product or a cloud-based solution.
Customers will prefer a solution that has a local data center because it eliminates the problems related to the network and performance. If Oracle has a local data center, the only thing that a customer will have to consider is the pricing. Oracle already has cheaper pricing than others, but cheaper pricing is not enough for a cloud solution at this point. Customers also expect good performance when they are accessing the cloud.
I would rate Oracle Database a nine out of ten. I cannot give it a ten because there is no perfect product.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Senior Database Administrator Engineer at a comms service provider with 10,001+ employees
Straightforward to install, stable, and scalable
Pros and Cons
- "Oracle is a stable product and we plan to continue implementing it."
- "This is certainly a product that I recommend for large enterprises."
- "The cost needs to be reduced because right now, all of our customers are asking us about how they can migrate to any open-source database."
- "The cost needs to be reduced because right now, all of our customers are asking us about how they can migrate to any open-source database."
What is our primary use case?
I support the backend and administration tasks for the databases in my organization, and for our clients, and Oracle is one of the products that I work with. The tasks I perform are things like creating the database and then maintaining it. I do not work with specific use cases but rather, provide support for them.
All of our databases are accessed remotely and are hosted on Linux servers. It is not always easy to manage, considering things like the firewalls that are in place, so we have our own scripts for this.
What needs improvement?
The cost needs to be reduced because right now, all of our customers are asking us about how they can migrate to any open-source database. This is a very common question and I have been checking our ability to migrate, as well as the tools that we have for doing so, to a product like PostgreSQL.
Oracle is an RDBMS, although most of our customers are now moving towards Big Data. There are open-source databases and you don't need a schema. You can store whatever you want. I would like Oracle to do more for Big Data in the future.
For how long have I used the solution?
I have been using Oracle Database for more than 12 years.
What do I think about the stability of the solution?
Oracle is a stable product and we plan to continue implementing it.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
We deal with many database products including Oracle, MySQL, PostgreSQL, and others.
How was the initial setup?
The installation is straightforward. We have both on-premises and cloud-based deployments.
The amount of time required for deployment depends on whether it is a single instance. This time of installation may take 30 minutes. Our installation scripts make it easy to do.
What about the implementation team?
We handle all of the administration tasks including implementation, installation, daily operation, as well as backup and recovery procedures.
In some cases, we have to provide high availability for our customers. Some of them may already have a cluster, so we would implement it. We also provide technical support to them.
We are a team of 10 database administrators.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product.
What other advice do I have?
This is certainly a product that I recommend for large enterprises. However, for smaller companies, we can use an open-source database. That said, if you need something that is highly available and scalable then you have to choose Oracle Database.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Head, Database Administrators at Ecobank Transnational Incorporated
Very robust, ideal for companies that need mission-critical databases, and extremely mature
Pros and Cons
- "The solution has very robust integrity due to how it is designed and implemented."
- "Oracle is a perfect solution, as it will never go down."
- "The solution can be quite expensive for small and medium-sized enterprises. Not too many companies can actually afford the pricing."
- "The solution can be quite expensive for small and medium-sized enterprises."
What is our primary use case?
We work with a bank and our core banking application sits on Oracle Database. Most of the applications in our ecosystem are all developed on Oracle RDBMS, so Oracle Database. They are all running mostly on Oracle Database. I'd estimate that 75-80% of our applications all run on Oracle Database in our environment.
What is most valuable?
The solution has been around for a long time, so it's very mature. We've used various versions, from 8 to 12 c. The RDBM has a strong reputation.
The solution is able to run on different types of machines, from IBM AIX to UNIX.
The solution has very robust integrity due to how it is designed and implemented.
The security is very tight. Users can be very sure of Oracle's safety. It has a variety of different security layers that make it very, very safe.
Oracle offers a great disaster recovery tool called Oracle Data Guard, which is fantastic.
The solution has very good failover capabilities. You can do it manually or automate the process if you like. It's all very transparent.
You can query around the rack as well you call it the rack cluster. There's great availability. It helps to handle high availability within the nodes. Even if you have a problem with one server, the others are still available and will continue the job without going down.
We work in a back-end environment that is mission-critical, and we cannot afford downtime. Oracle is a perfect solution, as it will never go down. Customers will always be served at any point without experiencing a delay, which is of vital importance to banking.
Oracle is constantly working to improve its products. It now offers AI and machine learning capabilities to run queries.
There's lots of research and development being done constantly. This ensures they are always one step ahead of other databases.
What needs improvement?
The solution can be quite expensive for small and medium-sized enterprises. Not too many companies can actually afford the pricing.
The way it is designed, there are a lot of constraints on the solution. Everything doesn't just happen at once.
Oracle doesn't handle SQL. You can use other products for that instead, including another Oracle product. If you need SQL, you can use MongoDB, MariaDB, or the Cassandras.
For how long have I used the solution?
I've been using the solution for fifteen years now.
What do I think about the stability of the solution?
Oracle Database is 200% stable. Most of the time when you have issues, it's not with Oracle but with the applications that are running on it that are not properly tuned. Oracle, however, if absolutely reliable.
The causes on the application end need to be properly looked at and tuned up properly, to reduce the overhead costs that are there. The loads are something we can have effect if we need to, and that's where we usually see problems.
What do I think about the scalability of the solution?
We do a lot of scaling. When we need to scale, we need to go through the Change Application Board at the company to make sure everything is properly documented, and everyone is made aware of the changes. When you scale or make changes on the system, it doesn't lead to downtime. that's extremely important to note. We use a rank model where you do changes one node at a time.
Ultimately, the solution is very easy to scale.
How are customer service and technical support?
We are satisfied with technical support.
However, people need to know how to manage Oracle support. Around here, we added what we call Advanced Customer Support, Oracle ACS. This is white-glove service for items that are of critical importance.
With Advanced Customer Support, if they need to fly down, they will fly down and come directly to you to help you look at further into very critical issues. With their premier support, which is still quite good, I would rate them 90%, however, with ACS, I would rate them 100% satisfactory.
Which solution did I use previously and why did I switch?
I've worked with other databases in the past.
In terms of the ruggedness of the database, especially in relational databases, I find Oracle design very strong. I want to believe that so many of the other databases that started coming up were trying to imitate what Oracle had. However, when you talk about databases holding data, they are managing very large databases, Oracle is still what you would want to go for.
For smaller data, there are other relational databases that are good. However, if the customer must have a response that will be like the speed of light, then you still have to go for Oracle.
How was the initial setup?
The difficulty of the initial setup varies. It depends on the company and who is setting it up. The truth of the matter is that you need a little bit of experience to be able to manage Oracle. That is why not every Database Administrator that does it for Oracle is a specialist in running it on a Unix level environment. Once you are able to get to that level, there is a pretty good graphical user interface that brings you through the selection process. You need SPS to do some form of tuning.
Were paid to set up the solution appropriately. We try to mitigate any performance issues and to lay out the parameters. You really need to look at memory and to look at your LGA to have a successful implementation. It all requires quite a bit of knowledge. You can't just be experienced in databases; you need to be experienced specifically in Oracle. In that sense, overall, it's not too straightforward.
To deploy the solution, the amount of time also depends on a lot of factors, including the person's experience with Oracle, and the company's overall requirements. With my experience, I can do it within a few hours.
For deployment, you would need a small team to assist in the process. You must always ensure the continuity of the business, so it's smart to not just rely on one person. If your database has two terabytes of data, you'll need a solid team with a minimum of five people on it. That way, everything is managed competently and everything is proactively monitored. For the bank, we have a team of 15 people managing the entire database for the group.
What's my experience with pricing, setup cost, and licensing?
This solution is definitely geared towards larger enterprises. It's quite expensive.
What other advice do I have?
Currently, we're using the 12c version fo the solution and we're migrating over to the 18c version soon. We're mostly using the on-premises versions, however, we're likely to migrate over to the cloud in the future.
Having used other products, I can say that hands down Oracle DB is a fantastic product.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product manager at Metrodata Electronics Tbk PT
Great for building disaster recovery systems, very stable, and offers good scalability
Pros and Cons
- "On-prem, Oracle is the number one database technology."
- "Right now, I would say that Oracle is one of the best solutions for our customers in terms of stability."
- "Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance."
- "Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance."
What is most valuable?
The best feature on Oracle Database is the Data Guard. It's great if you want to build some sort of disaster recovery solution.
ARC is one of the best features. It's quite simple and flexible. It offers really simple guidance that helps make using it a breeze.
On-prem, Oracle is the number one database technology.
What needs improvement?
Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance.
Oracle has covered all the aspects of the market requirement. Let's say someone who searches for a security solution that has high availability, security, manageability, and performance. That's all of the IT requirements, basically, and they are all covered by Oracle. There aren't features lacking, in that sense. That said, while that's a true statement in terms of on-premises deployments, and Oracle really is is the number one database technology, when it comes to the cloud, it's still a question about how good Oracle really is. Most of our customers are using Azure or maybe AWS. Not Oracle. That's the one area that Oracle should improve.
For how long have I used the solution?
I've been working with the solution for 11 years. I mostly only handle the core technology.
What do I think about the stability of the solution?
Right now, I would say that Oracle is one of the best solutions for our customers in terms fo stability. If they handle big productions or process a lot of paper, this is the perfect choice for them.
What do I think about the scalability of the solution?
If they need to, companies can easily add more nodes to the cluster. It's easy to use its cluster technology to scale. I would say it's rather easy to expand the solution if you need to.
How are customer service and technical support?
If we talk about the MOS, My Oracle Support, it's more of a self-service. Currently, sometimes it's not as reliable as we wish it was. Mostly, our internal team handles support as we can't really rely on Oracle. We'd only go to them if the problem is related to the product, for example, if it's got some bugs or something like that. For troubleshooting, our customers come to us for assistance. From a technical aspect, we are quite confident that we can support all of the customer's needs ourselves without using Oracle.
Which solution did I use previously and why did I switch?
We previously used MySQL, although that too is an Oracle solution. It's part of our portfolio alongside Oracle DB.
What's my experience with pricing, setup cost, and licensing?
When people talk about Oracle, especially Database, most of them mention that Oracle is an expensive product. However, if it's suitable or not or if it really is "expensive" depends on their requirements. Today, Oracle is one of the best choices, regardless of pricing.
Even though on paper their pricing looks expensive, everything can be negotiated. Companies may be able to come to an understanding with Oracle at a price point they can accept.
Which other solutions did I evaluate?
In our market, there are a lot of open-source products like EnterpriseDB. There are also commercial products like PostgreSQL. With Postgre you have to have MySQL with it right now.
If a customer prefers to use an open-source product, I'm quite confident with MySQL.
What other advice do I have?
We are an Oracle Platinum Partner.
I'd first advise any company considering Oracle to learn the benefits first before they talk about the pricing. We like to do an assessment with the customer right away. The first thing we need to know is their pain points and basic requirement and also if they have a common problem in their system. I will judge that against the benefits of Oracle's technology, which is in the database. At the end of the day, if the features can solve your problem, then money comes as a secondary concern.
I'd rate the solution nine out of ten. There isn't a perfect solution on the market, however, this comes pretty close.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: April 2026
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