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Information Systems Computer System Controller at a insurance company with 11-50 employees
Real User
Top 20
A stable multi-model database management system
Pros and Cons
  • "I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans."
  • "It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company."

What is our primary use case?

We use Oracle Database in most of our prediction environments. We're working on managing most of our applications for prediction and testing and running it on Oracle. 

What is most valuable?

I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans.

What needs improvement?

It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company.

For how long have I used the solution?

We have been using Oracle for more than 20 years and Oracle Database for many years.

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What do I think about the stability of the solution?

It provides stable services, and we don't worry about that.

What do I think about the scalability of the solution?

I think it's scalable because we're now doing an integration, and we have been providing the capacity required for that. We currently have about 2,000 users and plan to increase usage.

How are customer service and support?

Oracle's technical support isn't good enough. Our own professionals manage some issues.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper. We pay for the license on a yearly basis.

What other advice do I have?

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ayman Said - PeerSpot reviewer
Infrastructure System's Manager at ICAPP (Americana Group)
Real User
Top 5Leaderboard
Stable and flexible, easy to use with a user-friendly interface
Pros and Cons
  • "The interface is user-friendly."
  • "Oracle is not easy to integrate with other systems, which is something that should be improved."

What is our primary use case?

I primarily deal with infrastructure and do not manage applications but in the company, we use Oracle for our financial applications.

What is most valuable?

Oracle is a product that is easy to use.

The interface is user-friendly.

What needs improvement?

Oracle is not easy to integrate with other systems, which is something that should be improved.

For how long have I used the solution?

I began using Oracle approximately 10 years ago.

What do I think about the stability of the solution?

This is a stable database product and we plan to continue using it.

What do I think about the scalability of the solution?

Oracle Database is scalable. We have approximately 100 users in the organization.

How are customer service and technical support?

I have not been in contact with Oracle's technical support.

Which solution did I use previously and why did I switch?

We use SQL in other applications, including Salesforce.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

We had assistance from a third party that we outsourced for the deployment. It was a two-person team of engineers.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis.

What other advice do I have?

Oracle Database is a popular product that is used around the world and has a very large market share, compared to SAP.

In summary, this is a product that is really stable and flexible with a user-friendly interface, and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
August 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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Project Manager at a tech services company with 51-200 employees
Real User
Reliable, secure, good support, and it is easy to set up
Pros and Cons
  • "It's a secure market leader."
  • "The consumption of memory and the client memory has been increased exorbitantly in the most recent past."

What is our primary use case?

We use this solution to develop applications for our clients.

What is most valuable?

It's a secure market leader.

What needs improvement?

The consumption of memory and the client memory has been increased exorbitantly in the most recent past.

With performance devices, it requires the system to be upgraded to the newer version, which was something that was unlike before. 

If the memory consumption can be kept low for the client, at least, then that would be great.

We would like to see smooth reporting for the indexes, which can be easily done. If we want an entire report for each consolidation, we would have to do it manually. If the system could be smarter with artificial intelligence then it would be better.

For how long have I used the solution?

I have been using Oracle Database for five years.

What do I think about the stability of the solution?

It's quite stable. We don't experience any downtime.

What do I think about the scalability of the solution?

We are not a full data center environment as of now. We develop for our customers and we have not scaled it.

We have 20 dedicated users in our company and may increase usage in the future.

How are customer service and technical support?

Technical support is fine.

We have some people who have been working with Oracle for a long time, so we don't usually require much support because the knowledge bases are already established.

How was the initial setup?

The initial setup was fine. It was not a challenge.

What's my experience with pricing, setup cost, and licensing?

Definitely, it's an expensive product.

Because it's dominant in the market for database-related products, the price is a bit expensive compared with others.

What other advice do I have?

It's a pretty good solution. It's secure in the market for relational databases. It's been the best storage for several years.

If your purpose is to get into the relational schema then Oracle is the best. If you are interested in structured data then Oracle is the best choice. If you are interested in unstructured data then go with something else.

I would rate Oracle Database and eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1215906 - PeerSpot reviewer
Sr. System and Storage Administrator at a government with 51-200 employees
Real User
Stable, flexible, and very user-friendly
Pros and Cons
  • "You can scale the solution if you need to. Its scalability is good."
  • "The solution is a bit expensive."

What is our primary use case?

We primarily use the solution for critical financial applications.

What is most valuable?

The solution is very stable. The performance is quite good.

The product has been very user-friendly and very easy to use.

The flexibility is very, very good. 

You can scale the solution if you need to. Its scalability is good. 

What needs improvement?

The product could offer easier ways to configure everything.

The initial setup could be more simple and straightforward.

Technical support could be quicker to respond to queries. 

The solution is a bit expensive.

For how long have I used the solution?

I've been using the solution for about two years or so. It's been a while.

What do I think about the stability of the solution?

The solution has proven to be very stable. The performance is good. There are no bugs. It's not glitchy. It doesn't crash or freeze on us. It's reliable.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand it, it can do so easily.

We do have plans to continue to use the product in the future.

We have about 100 users on the solution currently.

How are customer service and technical support?

We've dealt with technical support in the past and found them to be slow to respond. They should work on getting back to clients faster in the future.

How was the initial setup?

The solution's initial setup isn't as straightforward as it could be. It's an aspect that could be adjusted.

If a company has all the prerequisites and all of the deployment considerations on hand, the deployment time is about one hour. It shouldn't take too long.

We have two administrators on our team that are capable of handling any maintenance that may be required. 

What about the implementation team?

We handled the implementation ourselves. We didn't require any outside assistance in the form of a consultant or integrator. We handled everything in-house. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing on a yearly basis.

It's a bit expensive. We would like it to be a bit cheaper.

What other advice do I have?

We are using the latest version of the solution. I cannot recall the exact version number at this time.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Administrator / CyberSecurity Analist / SQL Server DBA at Glintt
Real User
A robust multi-model database management system
Pros and Cons
  • "I like that it's a robust product. It has very good features. One good feature is Oracle REX because, in SQL Server, we don't have that. SQL Server has something similar, but it's not the same stuff."
  • "It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity."

What is our primary use case?

We developed some products, and most of them run in Oracle because our company is an Oracle partner. In fact, we're using Oracle and SQL Server, and I have more experience with that (SQL Server). But the main core of the company is more related to Oracle.

How has it helped my organization?

More robust product

What is most valuable?

I like that it's a robust product. It has very good features. One good feature is Oracle RAC because, in SQL Server, we don't have that. SQL Server has something similar (SQL Server AlwaysOn), but it's not the same stuff.

What needs improvement?

It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity. It's because of the SQL Server. We have several distinct editions, and I know that if I get the Enterprise Edition, I will have all the products. But with Oracle, I can get the Enterprise Edition, but if I need some kind of encryption, I need to pay more. If I need some kind of replication, I need to pay more, and so on. Every time my team needs some of this stuff, we have to ask Oracle. So, what's the point of the license?

For how long have I used the solution?

I have been dealing with Oracle Database for more than 20 years.

What do I think about the stability of the solution?

I think it's a stable product, but we had to add some special patches in the past because of bugs in the product, especially on Oracle REX. 

How are customer service and technical support?

We always have support from Oracle.

How was the initial setup?

The initial setup is more complex than SQL Server. SQL Server is very easy to set up and log in. Oracle is a little more complicated.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is expensive. We also need to buy additional products.

What other advice do I have?

I would recommend Oracle Database to potential users. But I would tell them that it depends on their main goal. It depends on how they want to use the database. They also have to consider the costs because Oracle is more expensive. 

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
KopanoRamaphoi - PeerSpot reviewer
Consultant at Rpc Data
Real User
Flexible and easy to use with good performance
Pros and Cons
  • "It's extremely easy to use and the performance is great."
  • "The integration could be improved. If you are integrating with other Oracle products, it is fine, however, if your goal is to integrate with third-party products, Oracle isn't as good."

What is our primary use case?

We primarily use the solution for the storing of data.

It can also be used for other purposes. For example, at the bank, and other financial institutions, they are using the database for transacting their information.

What is most valuable?

It's quite a big database. I have seen it in companies sized from medium to large enterprise-level. It also works for government organizations that are quite sizeable.

The solution is quite stable. When you work on planning for salaries, you can notice that Oracle is extremely stable.

It's a very flexible product. You are able to accomplish a lot of things.

It's extremely easy to use and the performance is great.

Oracle support is great. They are quite helpful when you run into problems. They help you overcome any issues. If you run into a bug, you contact support, and they solve it. 

If you have a stored database with the five standards that Oracle recommends, you will never experience something like, your database being down. 

What needs improvement?

The integration could be improved. If you are integrating with other Oracle products, it is fine, however, if your goal is to integrate with third-party products, Oracle isn't as good. There was a time when I was working on the other project and we were trying to integrate the database with Microsoft Active Directory. It was quite difficult to find a connection. We were eventually able to connect, however, it was quite difficult.

There's a new version right now. May have managed to rectify the issues with third-party integrations in that version. However, I haven't tested it yet. 

For how long have I used the solution?

I've been using the solution for a couple of years now. It's been since 2010.

What do I think about the stability of the solution?

The stability is very, very good. There aren't really bugs and glitches, however, if there are, Oracle will help resolve them quickly. It doesn't crash or freeze. You never really have to worry about your database going down.

What do I think about the scalability of the solution?

It's a big database. There is lots of room to scale. The solution can work well for large-scale organizations.

Depending on the number of the requirements, in terms of information, if you want to change the memory or you want to expand the storage, it has the capability to do that. So It's quite a flexible database.

Oracle has done a tremendous job of really allowing companies to scale in and out as needed.

I've worked with many clients and they've been of varying sizes. the company I am working with right now has 200 users on the solution.

We do plan to continue to use the solution and to upgrade to the new version, 19C.

How are customer service and technical support?

We've used technical support in the past and they have always been very good. If you provide the information the way it's supposed to be presented - and that means being explicit in your issue - they can help you very fast. 

How was the initial setup?

On-prem deployments take quite a long time. However, depending on what you want to achieve, it could go faster. Either you are doing the direct installation, which takes time, or you are doing a cloud deployment, and on the cloud, it takes less than five minutes to deploy. It's very, very fast.

We have about five people on our technical team that can handle deployment and maintenance tasks.

What about the implementation team?

I can handle the installation myself. I've done both on-premises and cloud deployments at this point and both I am able to handle quite easily. I do not need the assistance of a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

I work with clients and they are the ones that have to pay for the license. If they are using it for production purposes, they need to pay. I can't speak to the exact costs.

What other advice do I have?

While we mostly work with on-premises deployments, I've recently also tried the cloud deployment.

We work with a variety of versions, including 11G, 12C, and 18C.

I recommend Oracle. I always do. They are an excellent company with a very good product.

I'd rate the solution at a nine out of ten.

Everyone should keep in mind that the way of the future is to move to the cloud. Oracle is working to support this. They're encouraging everyone to move to the cloud.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1549332 - PeerSpot reviewer
Head of Department at a transportation company with 10,001+ employees
Real User
Good in-memory and Data Redaction features, scales well, and the support is fast
Pros and Cons
  • "The Data Redaction feature is easy to use and we are quite happy with it."
  • "Sometimes, the patches supplied by Oracle to update the software do not work."

What is our primary use case?

We are a solution provider and Oracle Database is one of the products that we implement for our customers. We also use it ourselves. It is used to store large amounts of data including things such as customer data and shipment data.

We have our own private cloud so it is possible to host Oracle in that way, but we more commonly use an on-premises deployment because the size of the data is huge. In some ways, we have no choice but to host it on-premises.

What is most valuable?

The Data Redaction feature is easy to use and we are quite happy with it.

With Oracle, we are happy with the performance the majority of the time. It is only when we have a very large amount of data that it begins to slow down.

What needs improvement?

Sometimes, the patches supplied by Oracle to update the software do not work. Ultimately, we have a lot of issues because of this because we have to use trial and error to solve our performance issues.

We have a lot of performance issues, especially with a huge amount of data being using during a peak time.

In the future, we expect that Oracle will incorporate some NoSQL functionality. Right now, there is a lot of demand for storing JSON data. We would like to perform actions similar to that of Elasticsearch. One of the reasons that we choose Oracle is because they are quite aggressive when it comes to improving their product, and they are always providing new features.

For how long have I used the solution?

We have been using Oracle Database for a couple of years.

What do I think about the stability of the solution?

Stability-wise, Informix is better than Oracle. Oracle gives us patches to improve the product, but sometimes the patches do not work and we subsequently have issues. By comparison, Informix does not provide many patches. Instead, remains stable for a few years without needing many changes.

What do I think about the scalability of the solution?

Oracle is quite good in terms of scalability. 90% of our applications run on Oracle, so we have a lot of users.

How are customer service and technical support?

We have bought quite a large number of licenses, so the support that we get is very good. They are fast, normally responding to us within one hour. This is according to an agreement that we purchased from them.

How was the initial setup?

When we purchase a server, it is another team that installs Oracle. After this, we create the database schema inside of Oracle.

What about the implementation team?

We have two types of people in the company who help us with Oracle. One handles the normal, day-to-day operations, whereas the other is used for deployment, setup, and maintenance.

When we buy a new server, the deployment team completes the installation and initial setup. After installation, they help us to fine-tune the database. When the application is deployed in production, they help us to troubleshoot day-to-day issues that we encounter.

What's my experience with pricing, setup cost, and licensing?

We have a global license and it is renewed every two years. Seeing as a lot of our applications use Oracle, our team has been able to negotiate a better deal.

What other advice do I have?

In summary, this is a good product and I recommend it. For people who have a huge volume of data and they need good response time, Oracle is a good choice for them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Great performance, very scalable, very stable, and easy backups
Pros and Cons
  • "I found the ease of backup, partitioning, and robust indexing most valuable. The main feature of Oracle is the structure of the database. The way your backups are taken on the online backup system and the way it restores and handles partitioning of your data are also valuable. Its performance is great, and it is also very flexible."
  • "It should have flexible licensing across different platforms. It has got different licensing models for Intel Power and SPARC servers."

What is our primary use case?

We are using it for different applications. We are using it for our data warehousing, ERP, and EBS systems.

What is most valuable?

I found the ease of backup, partitioning, and robust indexing most valuable. The main feature of Oracle is the structure of the database. The way your backups are taken on the online backup system and the way it restores and handles partitioning of your data are also valuable. Its performance is great, and it is also very flexible.

What needs improvement?

It should have flexible licensing across different platforms. It has got different licensing models for Intel Power and SPARC servers.

For how long have I used the solution?

I have been using this solution for more than 15 years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. You can start with a small server, and you can scale it up by just increasing your licenses.

In terms of the number of users, for our data warehouse, there is only one application user. Other users interact with the database through the application. After you log onto the application, the application logs in to the database with a single user ID.

How are customer service and technical support?

Oracle technical support is a bit tricky. They want you to first use all the available resources, such as the online knowledge base and so on. After you have exhausted those, you can approach your technical person by logging in to the system.

Which solution did I use previously and why did I switch?

We have used other database systems, such as MySQL and Microsoft SQL Server.

How was the initial setup?

Its installation requires someone who actually knows the database setup, such as an Oracle DBA. For a production system, you would need an experienced person.

You first need to set up the environment such as servers, storage, etc. It might take you two days to set up the environment. The installation of the database might take you a day or two depending on the features that you want to add. If it is just a straightforward database, it would normally take a day. If you want to do partitioning and replication, it would take another two or three days.

What about the implementation team?

I handle the installations. Its deployment and maintenance are minimal. You need three people: one specialist in hardware, one specialist in operating systems, and one specialist in database software.

What's my experience with pricing, setup cost, and licensing?

You buy it initially, and then you pay for yearly support if you need support. If you don't need support, you can also use it without the support.

What other advice do I have?

I would recommend this solution. We plan to keep using this solution. 

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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