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Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
Real User
Constantly innovating with good performance and reliability
Pros and Cons
  • "The stability has been good so far. It's reliable."
  • "The pricing needs to be improved."

What is our primary use case?

The solution is primarily used as a relational database, or we can use it for certain kinds of AP integrations.

What is most valuable?

The performance is much better than the Microsoft SQL in some ways. The stability has been good so far. It's reliable. 

What needs improvement?

The pricing needs to be improved. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

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Oracle Database
September 2025
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What do I think about the scalability of the solution?

There are only certain people who use the solution. Not many users have access to much of it. We only have real access to some of the databases. I would say there are only one to five of us who can access Oracle at the moment.

How are customer service and support?

I've never spoken to technical support. Therefore, I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I'm also familiar with Microsoft SQL. However, we do not currently use anything else as a relational database at this time. 

How was the initial setup?

While I can still query the database and then access it, I was never involved in deployment or installation.

What's my experience with pricing, setup cost, and licensing?

The pricing could be better. It would be nice if they could offer a one-year subscription package or something similar. 

What other advice do I have?

I cannot speak to which version of the solution we're using at this time. 

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities overall. 

I would recommend the solution to others. If you look at the progress being made in Oracle, they are coming up with and bringing up some new features. It sounds good. They are more into the cloud now, too, and getting into new features and stuff like that there. They're improving constantly.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1489539 - PeerSpot reviewer
General Manager (IT/MIS) at a energy/utilities company with 10,001+ employees
Real User
A leading database that's stable and easy to set up
Pros and Cons
  • "It's one of the leading databases on the market."
  • "On the ERP side, they do not seem to be improving the on-premises version. They seem to want to push the cloud option on users."

What is our primary use case?

We are using the Oracle E-Business Suite ERP system and the backend of that application is Oracle Database. We are using the customer care and billing application and the backend of that application is also Oracle Database. 

What is most valuable?

The customer care and billing capabilities are very good.

It is very stable. We are getting good performance from it. The reliability is excellent. 

It's one of the leading databases on the market.

We get good support on the database side. 

The cloud setup is very simple. 

The solution works well for enterprise-level organizations.

What needs improvement?

We've used the solution for so long, it would be hard to switch off of it. 

On the ERP side, they do not seem to be improving the on-premises version. They seem to want to push the cloud option on users. The roadmap for each seems to be diverting, and the on-premises side simply isn't getting the same amount of attention.

The pricing could be high.

For how long have I used the solution?

In our company, we've been working with the solution here for 15 years.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. We do not find that it crashes or freezes. It's reliable.

What do I think about the scalability of the solution?

The scalability is very good. They are providing the structure, the architecture, and everything you need to scale. It's very easy to scale to whatever size you need. Usually, we can do scalable sites with no issue.

How are customer service and technical support?

Technical support is okay for the most part. On the database sites, things are okay. However, if we talk about the application sites, sometimes we are getting a response time that is delayed.

How was the initial setup?

The initial setup, for the cloud implementation, is very straightforward. Companies won't have any issues with the deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive as they are charging their products in different categories. For example, we have to pay on the application side, on the technology side, and on the licensing. On an enterprise level, if we compare with other solutions, there are a lot of open-source options which would be cheaper.

What other advice do I have?

We're just a customer and an end-user.

I'd rate the solution at a nine out of ten. I'd rate it at a perfect ten if the could and on-premises versions we treated with equal weight, and they didn't try to simply push cloud on users. 

On the enterprise level, it's very stable and reliable. It's great if users are looking for enterprise quality. However, there are options available in the Unix and Linux systems as well. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
September 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,785 professionals have used our research since 2012.
Enterprise Analytics at a tech services company with 10,001+ employees
Real User
Leaderboard
Has good performance dynamics and is stable, scalable, and easy to use
Pros and Cons
  • "Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded."
  • "They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great."

What is our primary use case?

My use case is a lot of banking solutions. Data sometimes is static in nature, but in a majority of the cases, it is dynamic as well. Oracle database is a focalization database.

What is most valuable?

Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded. All of the same processes are done by a system database administrator or even user initiated financials.

I've found performance streaming to be a valuable feature.

It is also a stable and scalable solution.

It is easy to install and easy to use as well.

What needs improvement?

They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great.

Pricing could be improved as well.

For how long have I used the solution?

I've been using it for more than 10 years.

What do I think about the stability of the solution?

As for the stability of this solution, it's a hundred percent reliable.

What do I think about the scalability of the solution?

Scalability differs depending on the schema created in Oracle Database to access the database artifacts. For example, in a normal recessional database, which does not have much centralized or decentralized schema, scalability can be very high. However, in cases where there is a centralized schema, the scalability has to be defined by the database administrator.

Our whole engineering team currently uses this solution.

How are customer service and technical support?

On a scale from 1 to 10, I would rate technical support at 9.5.

How was the initial setup?

The initial setup is very straightforward, and Oracle Database is very easy to use.

What's my experience with pricing, setup cost, and licensing?

The licensing is on a monthly basis. Improvement in pricing would be nice.

What other advice do I have?

When you are into domains such as NIC, BFSI, retail, and account switching, then Oracle Database is definitely your best option. There are some aspects of Oracle Database that need improvement, but it can still be considered a good solution.

All in all, I would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AhmedElbadry - PeerSpot reviewer
NMS Service Automation & RPA Technical Lead at Vodafone
Real User
Top 10
Easy to use, stable, and offers good technical support
Pros and Cons
  • "Technical support is helpful."
  • "Sometimes they tell us we can't upgrade the database for now as there's a vulnerability Oracle couldn't find a solution for."

What is our primary use case?

The solution is a black box for us. I'm working on it for maintenance and check everything - check the cables, check the relationship between cables to serve this product, et cetera. Sometimes our customer needs to extract some information from the system via our extension for the database to extract this info directly from the database and not from the system. 

We didn't interact more on the database so the use cases are mostly related to the extraction of information in tables. To check the database status, we have another system, a geosystem, so we check the replication between the two systems. Some operations are a little more than general development on the database.

What is most valuable?

The database is very easy to use. 

We are making some automation scripts. We are working to minimize and reduce the logs and it's very helpful to be able to have the capabilities to do this.

The solution is very stable. 

Technical support is helpful.

What needs improvement?

We didn't have any complaints about Oracle Database except for the vulnerability we see in some aspects of the product. Sometimes we receive some vulnerability email from the security team and it's sent to the product owner to check the vulnerability. Sometimes they tell us we can't upgrade the database for now as there's a vulnerability Oracle couldn't find a solution for. After one month or two, they're back to us and let us know they've solved it. They need to do a better job of patching security issues they find and making those patches happen faster.

The solution is a bit expensive.

For how long have I used the solution?

I have an intermediate amount of experience with Oracle. I've used it for a while. I've been used it for about a year.

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.

What do I think about the scalability of the solution?

The solution is very scalable. Ours was managing about 5,000 servers all over Egypt. The performance and historical transaction on sites is good, and if you need more storage on your database, you can do so with relative ease.  

We have 200 users logged in at any given time.

How are customer service and technical support?

Support is very good. If I have an issue, I simply open a case with Oracle. They are very helpful and responsive. We're satisfied with the support. They've been good.

Which solution did I use previously and why did I switch?

We did previously use Microsoft SQL. We found it to be very fast and responsive. We're still using it, actually. It is the database for our distribution.

How was the initial setup?

I cannot speak to the implementation process. I'm not sure how easy or difficult the setup is as I did not handle any aspect of it.

That said, if I have the manual and steps for installation, I can install it.

We have three people on staff that can handle maintenance. They're all engineers.

What about the implementation team?

We had a vendor that handled the implementation for us.

What's my experience with pricing, setup cost, and licensing?

I find the pricing to be high. They should work to lower it if possible. 

We pay a yearly licensing and support fee to Oracle. I can't speak to the exact costs, however.

What other advice do I have?

I can't recall the exact version number of the solution, however, it's my understanding that it is version 11.

I'd rate the product at a nine out of ten. We've been quite pleased with the overall capabilities so far.

I'd recommend the solution to other users and companies. We've been very happy with its capabilities overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Irad Dukad - PeerSpot reviewer
IT Manager at Ducart
Real User
Top 10
Stable solution for running ERP software
Pros and Cons
  • "The solution is very stable."
  • "The solution is not easy to use and maintain."

What is our primary use case?

I use the solution to run my ERP software.

What needs improvement?

The solution is not for everyday use. It is not easy to use and maintain. As it is on a Linux server, all its maintenance is outsourced for management as a DBA. 

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Oracle Database for 15 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution could be more scalable. 

Which solution did I use previously and why did I switch?

I did not use other solutions prior to using Oracle Database.

How was the initial setup?

The initial setup is complex.

It can take up to 48 hours.

What about the implementation team?

We made use of an integrator. 

I pay to have the deployment and maintenance outsourced.

What's my experience with pricing, setup cost, and licensing?

There is a need to pay for a license for the solution. This must be done annually. 

The license is inexpensive. 

What other advice do I have?

We use the solution in an organizational setting. There are between 30 and 40 licenses. 

I would not recommend this product to just anyone, only to technical professionals. 

I rate Oracle Database as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1488372 - PeerSpot reviewer
Associate Manager at a consultancy with 501-1,000 employees
Real User
Good performance, good security, and user-friendly
Pros and Cons
  • "It is user-friendly. Its performance and security are also very good. There are 300 million records for our one-year data, and we can easily query this data. You can use Oracle Database as a source for easily integrating with different databases and applications. It supports Java platforms and other applications very well. It works with SAP products better than Microsoft SQL Server."
  • "It should have more monitoring features. There should be features to be able to analyze the performance with a query. In Microsoft SQL Server, when you are running any stored procedure, if you want to analyze the performance, you just run the query analyzer. You can easily find out that something is missing in a joint condition, or clustering needs to be added because of a delay. I can't find such features in Oracle Database. They should be added."

What is our primary use case?

We have started using it recently, and I don't have any use cases as of now. We are just taking the data from Oracle Database and pushing it to the further layers. We are using its latest version.

What is most valuable?

It is user-friendly. Its performance and security are also very good. There are 300 million records for our one-year data, and we can easily query this data.

You can use Oracle Database as a source for easily integrating with different databases and applications. It supports Java platforms and other applications very well. It works with SAP products better than Microsoft SQL Server.

What needs improvement?

It should have more monitoring features. There should be features to be able to analyze the performance with a query. In Microsoft SQL Server, when you are running any stored procedure, if you want to analyze the performance, you just run the query analyzer. You can easily find out that something is missing in a joint condition, or clustering needs to be added because of a delay. I can't find such features in Oracle Database. They should be added.

For how long have I used the solution?

I have been using Oracle Database for the past three months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. Currently, about 30 people are using it. We don't have any plans to increase its usage.

How are customer service and technical support?

We have never interacted with them. We are just taking the data from Oracle Database and pushing it to the further layers. We don't find any issues over there, and technical support isn't needed as such.

How was the initial setup?

It was pre-installed. We were given virtual machines for our team, and we are able to just access it through them. We get the user id and password, and we just install that ODBC driver and easily connect to it.

We don't have any rights to install such solutions. We just raise a request for installation. We don't have any authority to install or configure anything. For its deployment and maintenance, there is no need for a technical team because it is pre-installed, and we just use it. No support is required for this, and there is no need for a technical team.

What's my experience with pricing, setup cost, and licensing?

It was purchased by our client. It might have been a one-time payment. It doesn't seem to be very expensive.

What other advice do I have?

I would recommend this solution. Everything is good in Oracle Database. It is very good performance-wise, and that's the reason most people prefer Oracle Database.

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Systems Computer System Controller at a insurance company with 11-50 employees
Real User
Top 20
A stable multi-model database management system
Pros and Cons
  • "I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans."
  • "It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company."

What is our primary use case?

We use Oracle Database in most of our prediction environments. We're working on managing most of our applications for prediction and testing and running it on Oracle. 

What is most valuable?

I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans.

What needs improvement?

It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company.

For how long have I used the solution?

We have been using Oracle for more than 20 years and Oracle Database for many years.

What do I think about the stability of the solution?

It provides stable services, and we don't worry about that.

What do I think about the scalability of the solution?

I think it's scalable because we're now doing an integration, and we have been providing the capacity required for that. We currently have about 2,000 users and plan to increase usage.

How are customer service and technical support?

Oracle's technical support isn't good enough. Our own professionals manage some issues.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper. We pay for the license on a yearly basis.

What other advice do I have?

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ayman Said - PeerSpot reviewer
Infrastructure System's Manager at ICAPP (Americana Group)
Real User
Top 5Leaderboard
Stable and flexible, easy to use with a user-friendly interface
Pros and Cons
  • "The interface is user-friendly."
  • "Oracle is not easy to integrate with other systems, which is something that should be improved."

What is our primary use case?

I primarily deal with infrastructure and do not manage applications but in the company, we use Oracle for our financial applications.

What is most valuable?

Oracle is a product that is easy to use.

The interface is user-friendly.

What needs improvement?

Oracle is not easy to integrate with other systems, which is something that should be improved.

For how long have I used the solution?

I began using Oracle approximately 10 years ago.

What do I think about the stability of the solution?

This is a stable database product and we plan to continue using it.

What do I think about the scalability of the solution?

Oracle Database is scalable. We have approximately 100 users in the organization.

How are customer service and technical support?

I have not been in contact with Oracle's technical support.

Which solution did I use previously and why did I switch?

We use SQL in other applications, including Salesforce.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

We had assistance from a third party that we outsourced for the deployment. It was a two-person team of engineers.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis.

What other advice do I have?

Oracle Database is a popular product that is used around the world and has a very large market share, compared to SAP.

In summary, this is a product that is really stable and flexible with a user-friendly interface, and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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