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reviewer1439427 - PeerSpot reviewer
Delivery Head IT & IS at a non-tech company with 10,001+ employees
Real User
It provides scalability, stability, reliability, performance, and security
Pros and Cons
  • "Scalability, reliability, and performance are what we are getting with this solution. It is highly scalable and has very good performance. It also has in-built monitoring and optimized optimizer. It is quite stable and secure. When it comes to integration, you can integrate it with other tools as well. However, we have been using Oracle Database within our own premises. So, it is kind of difficult for us to basically do a kind of integration with the outside software. We prefer to do things within our own premises."
  • "There are SQL plan flips that are happening with version 12c. We would basically like to have the next version wherein we don't see such plan flips because they create performance issues. There are quite a lot of features that I would like to see, but this is the main one for now."

What is our primary use case?

We are primarily using it for software. We have a lot of software applications that are connected to this database.

What is most valuable?

Scalability, reliability, and performance are what we are getting with this solution. It is highly scalable and has very good performance. It also has in-built monitoring and optimized optimizer.

It is quite stable and secure. When it comes to integration, you can integrate it with other tools as well. However, we have been using Oracle Database within our own premises. So, it is kind of difficult for us to basically do a kind of integration with the outside software. We prefer to do things within our own premises.

What needs improvement?

There are SQL plan flips that are happening with version 12c. We would basically like to have the next version wherein we don't see such plan flips because they create performance issues. There are quite a lot of features that I would like to see, but this is the main one for now.

For how long have I used the solution?

It has been over 20 years since we have been using Oracle Database.

Buyer's Guide
Oracle Database
March 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
859,957 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is absolutely stable.

What do I think about the scalability of the solution?

It is highly scalable. It is scalable to the best of our needs. We have around 10,000 to 12,000 users.

How are customer service and support?

We have three levels of technical support. The L1 level support is in-house. For L2 level support, we have an infrastructure team. For L3 level support, we have a contract with Oracle, and whenever we need it, we get their input.

Which solution did I use previously and why did I switch?

We have been using Oracle since the time I have been working in this organization. I am not sure what was used previously. I am aware of 20 years, which is quite a long time.

How was the initial setup?

It was very easy to install. It takes around two hours. This is a production database, so there have been a lot of validations. We do a lot of pre validations and post validations.  

What about the implementation team?

For these kinds of installations, we have an infrastructure team. We have people here who do the installation. We have four trained Oracle Database administrators.

What other advice do I have?

I would definitely recommend this solution. Oracle is already an established product. It doesn't depend on my recommendation. 

We will keep using this solution because we need to keep our data within our premises for our business model. As of now, we have no plans to go to the cloud and use any of the cloud services.

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager at MSiT Technology
User
Top 20
The integration is a good aspect but the CRM could be improved.
Pros and Cons
  • "The integration is a good aspect of Oracle."
  • "CRM could be improved."

What is our primary use case?

Our users access the database via a Customer Relationship Management (CRM) system. It provides the basis of all the information in the company including information about suppliers, customers, and end-users. We have about 300 users.

What is most valuable?

The backup system is good. We back up all our key marketing data. The integration is a good aspect of Oracle.

What needs improvement?

CRM could be improved. What I mean by that is the CRM is composed of NetSuite and the Oracle database to perform the functions of a CRM. Both of these need to be improved. It is not very user friendly and there is not enough customization.

For how long have I used the solution?

I joined the company two years ago. The Oracle database is the only one we use that I know of. The database is deployed on a private cloud.

What do I think about the stability of the solution?

Stability is good. It is a very stable product.

What do I think about the scalability of the solution?

Scalability is good. 

How was the initial setup?

The setup is difficult.

What other advice do I have?

I would rate Oracle database 7 out of 10. To get this up to 10 they would need to improve the interface.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
March 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
859,957 professionals have used our research since 2012.
reviewer1264416 - PeerSpot reviewer
Domain architect at a financial services firm with 10,001+ employees
Real User
Easy to set up on their engineered systems, but the support needs improvement and they are pricing themselves out of the market
Pros and Cons
  • "It is easy to set up on their engineered systems."
  • "It needs to be more stable, as recently we have experienced some issues."

What is our primary use case?

The primary use case of this solution is as part of our financial systems.

What is most valuable?

It is easy to set up on their engineered systems.

What needs improvement?

It needs to be more stable, as recently we have experienced some issues.

The support should be more customer-friendly.

The pricing should be reduced.

For how long have I used the solution?

I have been using Oracle Database for a few years.

We are using the latest version.

What do I think about the stability of the solution?

It used to be stable and scalable, however, we have had recent stability problems on the Exadata platform.

What do I think about the scalability of the solution?

We have the necessary number of people using the application.

How are customer service and technical support?

We have Oracle support but we are not satisfied with it.

It needs to be responsive, and more customer-friendly.

Which solution did I use previously and why did I switch?

We use different products for different requirements.

We are switching away from Oracle.

When it comes to storage, we are a large organization with many different databases. We haven't migrated between the databases, however, that is now starting to happen as we are moving off Oracle. We won't remove it completely, but we are moving away from it.

How was the initial setup?

It depends on how it is being deployed. For example, if you have multiple designs and you are deploying it on their engineered systems then it's not complex. But if you are running it on a traditional hardware system then it is slightly complex.

I don't know how long it would take to deploy on the monitoring systems, but on the engineering systems, it would take two to three hours.

What about the implementation team?

We did not use a consultant, vendor, or reseller to deploy this solution. We implemented the database ourselves. The engineering system is always done by Oracle, and we don't have a choice. Oracle always deploys the physical equipment.

We have a team of 12 to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

They are pricing themselves out of the market.

What other advice do I have?

We will continue to use this solution in the future.

I wouldn't recommend Oracle Database to others who are planning to use it.

I would rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product manager at Metrodata Electronics Tbk PT
Real User
Competitive pricing, stable, and scalable
Pros and Cons
  • "The pricing is very competitive. Oracle is still the number one database company. From the technical aspects, Oracle Database is the best solution for small, medium, and big industries."
  • "I'm in Indonesia. From what I know, Ali Cloud has already built a center in Indonesia, and Google also has a data center in Indonesia. I have heard that Amazon will also build a data center in Indonesia, and the same will be with Azure if they deal with the Indonesian government. I'm quite appreciative of what Amazon has done by deciding to have a local data center. I expect Oracle to do the same, but Oracle doesn't seem to have plans to build a data center in Indonesia. This is something that needs to be improved. Oracle should follow all the other cloud providers who see a potential market in Indonesia. It would be better for Oracle to be equal to other cloud providers and have a data center in Indonesia so they can compete. Having a local data center means that they can avoid performance issues, the latency of the network, and all the things that are related to the network for internet-based solutions. Customers in Indonesia expect a local data center."

What is our primary use case?

I have been using as well as selling Oracle Database from version 8 till version 19C. We have on-premises and cloud deployments.

I am working on cloud-based solutions. We are introducing Oracle Cloud infrastructure to our internal sales teams to show that Oracle has an Oracle Cloud as well, and it is called Oracle Cloud Infrastructure.

What is most valuable?

The pricing is very competitive. Oracle is still the number one database company. From the technical aspects, Oracle Database is the best solution for small, medium, and big industries. 

What needs improvement?

I'm in Indonesia. From what I know, Ali Cloud has already built a center in Indonesia, and Google also has a data center in Indonesia. I have heard that Amazon will also build a data center in Indonesia, and the same will be with Azure if they deal with the Indonesian government. I'm quite appreciative of what Amazon has done by deciding to have a local data center. I expect Oracle to do the same, but Oracle doesn't seem to have plans to build a data center in Indonesia. This is something that needs to be improved. 

Oracle should follow all the other cloud providers who see a potential market in Indonesia. It would be better for Oracle to be equal to other cloud providers and have a data center in Indonesia so they can compete. Having a local data center means that they can avoid performance issues, the latency of the network, and all the things that are related to the network for internet-based solutions. Customers in Indonesia expect a local data center.

For how long have I used the solution?

I have been using Oracle Database for almost ten years.

What do I think about the stability of the solution?

It is stable and scalable. Stability and scalability are our prerequisites for all cloud solutions. A solution must be stable and scalable to be used. Oracle has already covered that part.

What do I think about the scalability of the solution?

It is scalable. Many customers of ours are using Oracle Database as their database infrastructure. Our customers are from all industries, such as communication, manufacturing, distribution, retail, etc. We plan to keep selling this solution.

How are customer service and technical support?

We have our own technical support to help customers to implement or maintain Oracle solutions.

How was the initial setup?

The deployment and activation process is similar to other cloud providers. The cloud deployment takes around 45 hours because you need to activate the services after Oracle provisions the services. After a customer orders for the cloud, Oracle provisions the services. The service is ready maybe in a week. Oracle sends us an email to activate the services.

What about the implementation team?

We have consultants to deploy Oracle Cloud Infrastructure and Oracle solutions in our company. We have around 20 engineers who are Oracle Certified or Oracle Database Professionals. 

We provide services for implementation as well as for after-sales and maintenance if customers take our technical support. We have enough technical support to help customers to implement or maintain Oracle solutions.

What's my experience with pricing, setup cost, and licensing?

Its price is already low. Oracle has a competitive and cheaper price as compared to others. Oracle Cloud is cheaper than other clouds. The pricing is very competitive for Oracle Cloud to be in the market. Their pricing makes customers interested in using this product even though Oracle doesn't have a local data center at this moment.

What other advice do I have?

It is the cloud era, so everyone is talking about cloud solutions. Oracle must improve its solution to be equal to other cloud providers. Oracle Cloud still has a data center out of Indonesia as compared to other competitors who already have a local data center in Indonesia. A provider with a local data center will be the best if you are using an internet-based product or a cloud-based solution. 

Customers will prefer a solution that has a local data center because it eliminates the problems related to the network and performance. If Oracle has a local data center, the only thing that a customer will have to consider is the pricing. Oracle already has cheaper pricing than others, but cheaper pricing is not enough for a cloud solution at this point. Customers also expect good performance when they are accessing the cloud.

I would rate Oracle Database a nine out of ten. I cannot give it a ten because there is no perfect product.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1449669 - PeerSpot reviewer
Divisional Manager at a financial services firm with 1,001-5,000 employees
Real User
A robust solution with valuable concurrency, consistency, and security features
Pros and Cons
  • "The concurrency, consistency, and security features are the most valuable. It is also a very robust solution."
  • "There are plenty of options and features in this solution, but they are, somehow, not being used very well. Therefore, training and support should be increased and improved for this solution. They can make people aware of how to make proper use of their server so that people can optimize it because its cost is just too much. They can provide training on the policies and procedures to be used for archiving and all such things. There should be some kind of segregation in licensing. With a full license, all options should be available. There should also be a basic license with limited functionalities. This kind of basic license would be useful for us because we don't use most of the functionalities."

What is our primary use case?

We use it for our business purposes.

What is most valuable?

The concurrency, consistency, and security features are the most valuable. It is also a very robust solution.

What needs improvement?

There are plenty of options and features in this solution, but they are, somehow, not being used very well. Therefore, training and support should be increased and improved for this solution. 

They can make people aware of how to make proper use of their server so that people can optimize it because its cost is just too much. They can provide training on the policies and procedures to be used for archiving and all such things.

There should be some kind of segregation in licensing. With a full license, all options should be available. There should also be a basic license with limited functionalities. This kind of basic license would be useful for us because we don't use most of the functionalities.

For how long have I used the solution?

I have been using Oracle Database since 1988. 

What do I think about the stability of the solution?

It is absolutely stable.

What do I think about the scalability of the solution?

It is scalable. We have around 2,000 users, and they use it daily on a 24/7 basis.

How are customer service and technical support?

We don't use Oracle support. There is an administration team, and they get in touch with Oracle. I only get in touch with our administration team.

Which solution did I use previously and why did I switch?

We are also using Microsoft SQL Server. Oracle Database has more advantages, but Microsoft SQL Server provides value for money.

How was the initial setup?

I don't set it up, but from what I know, it is not very difficult.

What about the implementation team?

We take the help of the agents from whom we buy the support. For its maintenance, we have two people. One person is from our company, and the other person is provided by Oracle.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. We pay in dollars, so the inflation and conversion cost is also there for us. They charge on a yearly basis for the license.

What other advice do I have?

They are coming up with lots of features that will allow a lot of work to be done with respect to the database. They are going to give JSON storage, where JSON objects can be directly stored.

I would rate Oracle Database an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1442025 - PeerSpot reviewer
Senior Database Administrator Engineer at a comms service provider with 10,001+ employees
Real User
Straightforward to install, stable, and scalable
Pros and Cons
  • "Oracle is a stable product and we plan to continue implementing it."
  • "The cost needs to be reduced because right now, all of our customers are asking us about how they can migrate to any open-source database."

What is our primary use case?

I support the backend and administration tasks for the databases in my organization, and for our clients, and Oracle is one of the products that I work with. The tasks I perform are things like creating the database and then maintaining it. I do not work with specific use cases but rather, provide support for them.

All of our databases are accessed remotely and are hosted on Linux servers. It is not always easy to manage, considering things like the firewalls that are in place, so we have our own scripts for this.

What needs improvement?

The cost needs to be reduced because right now, all of our customers are asking us about how they can migrate to any open-source database. This is a very common question and I have been checking our ability to migrate, as well as the tools that we have for doing so, to a product like PostgreSQL.

Oracle is an RDBMS, although most of our customers are now moving towards Big Data. There are open-source databases and you don't need a schema. You can store whatever you want. I would like Oracle to do more for Big Data in the future.

For how long have I used the solution?

I have been using Oracle Database for more than 12 years.

What do I think about the stability of the solution?

Oracle is a stable product and we plan to continue implementing it.

What do I think about the scalability of the solution?

This is a scalable solution.

Which solution did I use previously and why did I switch?

We deal with many database products including Oracle, MySQL, PostgreSQL, and others.

How was the initial setup?

The installation is straightforward. We have both on-premises and cloud-based deployments.

The amount of time required for deployment depends on whether it is a single instance. This time of installation may take 30 minutes. Our installation scripts make it easy to do.

What about the implementation team?

We handle all of the administration tasks including implementation, installation, daily operation, as well as backup and recovery procedures.

In some cases, we have to provide high availability for our customers. Some of them may already have a cluster, so we would implement it. We also provide technical support to them.

We are a team of 10 database administrators.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product.

What other advice do I have?

This is certainly a product that I recommend for large enterprises. However, for smaller companies, we can use an open-source database. That said, if you need something that is highly available and scalable then you have to choose Oracle Database.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Alain Orlanes - PeerSpot reviewer
Manager at WSI
Reseller
Reliable solution that is transparent to the end users
Pros and Cons
  • "It is a reliable database warehouse solution that is transparent to the end user."
  • "The pricing is the one sticking point for the solution because it is very expensive."

What is our primary use case?

I am an end-user of the Oracle database. The only use of Oracle is the repository of the data. So from the end-user side, it is transparent. A database is a good database if it does not slow down production or data processing. That the database prevents data from being exposed to any malware or any malicious scripting is a good idea. Oracle has these capabilities.

What is most valuable?

Oracle is simply a reliable data warehouse for us.

What needs improvement?

Our Oracle database is very expensive, so probably the cost is an area that can be improved. The cost of the product.

The actual features that might need to be improved is a question that is better answered by any IT person or administrator because they know specifically what are the limitations and what the challenges that they face in using the product or the brand.

On the end-user side, it is all transparent and we depend completely on the administration to care for the stability of the product. So we do not know what they experience on the administrative end as we are isolated from those issues. I don't know if the services are slowing down or if there's an issue and the product is not performing as expected.

If something happens and there is a switchover to using the back-up or something like that, we do not see any of that as end-users. 

For how long have I used the solution?

I have been using the product for about 12 years with the same company.

What do I think about the stability of the solution?

I do not have any idea about the specifics of the stability because that is usually taken care of by the IT department. From an end-user standpoint, the stability is very good. At least that is the case for us as the IT department is doing their job.

What do I think about the scalability of the solution?

But definitely as of this moment, due to the COVID crisis, we are not going into the direction of expanding any software or hardware inventory. Everything was put on hold to maximize the usage of current assets.

But of course, Oracle is a scalable solution. We are hoping to go in that direction. If you have a solution that is not scalable, then you probably will be left behind. All software seems to be taking that direction in offering scalability and flexibility.

Oracle can be deployed into whatever architecture you have right now. Whether it be on-prem, on the cloud, or a mix or hybrid. Probably that is a good point for Oracle.

How are customer service and technical support?

I have not heard about any problems with technical support from Oracle and I also do not hear about any escalations regarding support from our IT department. I have not heard about any reports that the Oracle Database has been down.

So the product is good and the back-end support is good.

Which solution did I use previously and why did I switch?

We have been using this Oracle solution from the time that I arrived at this company so there has not been any other product in use.

How was the initial setup?

The setup is taken care of and maintained by the IT and administration. 

What's my experience with pricing, setup cost, and licensing?

I am not exactly sure of the precise cost, but I do know that the cost of the product is very expensive compared to some other solutions. Even though we are in a third world country, we do not enjoy any discount for our situation and economy.

Which other solutions did I evaluate?

As far as I am aware this is the only product that was considered because of its reputation and performance.

What other advice do I have?

The advice I have for other people considering this solution is that if they have money then they should go for it. We do not experience performance issues or trouble with throughput.

It is probably a good idea to do some research for use in documentation which can be searched or located on the Internet. I think every company that is looking into creating value from their software assets, they have to do research or evaluation first on the Internet.

They should be sure, before making an investment that the product fits their requirements, probably they will contact a distributor or supplier to get the product.

The next important step would be the proof of concept. They must try to do a POC or work with a demo and see if the Oracle Database can solve the pain points that they are having right now.

One factor they can not forget is the budget. If the product fits their needs but not their budget, they will have to try to fit their budget to the product and make it work perhaps by scaling usage.

On the scale from one to ten, with one being the worst and ten being the best, I would rate Oracle Database as probably around and eight-out-of-ten. That is a good rating. The price is really the only thing which is holding it back from a better score.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product manager at Metrodata Electronics Tbk PT
Real User
Great for building disaster recovery systems, very stable, and offers good scalability
Pros and Cons
  • "On-prem, Oracle is the number one database technology."
  • "Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance."

What is most valuable?

The best feature on Oracle Database is the Data Guard. It's great if you want to build some sort of disaster recovery solution.

ARC is one of the best features. It's quite simple and flexible. It offers really simple guidance that helps make using it a breeze.

On-prem, Oracle is the number one database technology.

What needs improvement?

Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance. 

Oracle has covered all the aspects of the market requirement. Let's say someone who searches for a security solution that has high availability, security, manageability, and performance. That's all of the IT requirements, basically, and they are all covered by Oracle. There aren't features lacking, in that sense. That said, while that's a true statement in terms of on-premises deployments, and Oracle really is is the number one database technology, when it comes to the cloud, it's still a question about how good Oracle really is. Most of our customers are using Azure or maybe AWS. Not Oracle. That's the one area that Oracle should improve.

For how long have I used the solution?

I've been working with the solution for 11 years. I mostly only handle the core technology.

What do I think about the stability of the solution?

Right now, I would say that Oracle is one of the best solutions for our customers in terms fo stability. If they handle big productions or process a lot of paper, this is the perfect choice for them.

What do I think about the scalability of the solution?

If they need to, companies can easily add more nodes to the cluster. It's easy to use its cluster technology to scale. I would say it's rather easy to expand the solution if you need to.

How are customer service and technical support?

If we talk about the MOS, My Oracle Support, it's more of a self-service. Currently, sometimes it's not as reliable as we wish it was. Mostly, our internal team handles support as we can't really rely on Oracle. We'd only go to them if the problem is related to the product, for example, if it's got some bugs or something like that. For troubleshooting, our customers come to us for assistance. From a technical aspect, we are quite confident that we can support all of the customer's needs ourselves without using Oracle.

Which solution did I use previously and why did I switch?

We previously used MySQL, although that too is an Oracle solution. It's part of our portfolio alongside Oracle DB.

What's my experience with pricing, setup cost, and licensing?

When people talk about Oracle, especially Database, most of them mention that Oracle is an expensive product. However, if it's suitable or not or if it really is "expensive" depends on their requirements. Today, Oracle is one of the best choices, regardless of pricing. 

Even though on paper their pricing looks expensive, everything can be negotiated. Companies may be able to come to an understanding with Oracle at a price point they can accept.

Which other solutions did I evaluate?

In our market, there are a lot of open-source products like EnterpriseDB. There are also commercial products like PostgreSQL. With Postgre you have to have MySQL with it right now. 

If a customer prefers to use an open-source product, I'm quite confident with MySQL.

What other advice do I have?

We are an Oracle Platinum Partner.

I'd first advise any company considering Oracle to learn the benefits first before they talk about the pricing. We like to do an assessment with the customer right away. The first thing we need to know is their pain points and basic requirement and also if they have a common problem in their system. I will judge that against the benefits of Oracle's technology, which is in the database. At the end of the day, if the features can solve your problem, then money comes as a secondary concern. 

I'd rate the solution nine out of ten. There isn't a perfect solution on the market, however, this comes pretty close.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
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Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.