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MahmoudMohamed1 - PeerSpot reviewer
Senior Data Engineer at a tech company with 1,001-5,000 employees
Real User
Jan 8, 2024
A stable solution for data storage but has poor support

What is our primary use case?

Oracle database stores system data accessed by desktop users, primarily for HR and ERP systems. I plan to implement some custom functionalities for standard operations.

What is most valuable?

Oracle Database is suitable for large enterprises.

What needs improvement?

Some applications use specialized hardware to optimize query processing. I've received customization requests for call recordings and other features.

For how long have I used the solution?

I have been using Oracle Database for three years.

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Oracle Database
December 2025
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What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

Many team members are using this solution.

How are customer service and support?

The technical support takes longer time to respond.

How was the initial setup?

The initial setup is complex.

I rate the initial setup two out of ten, where one is difficult and ten is easy.

What other advice do I have?

You need an experienced Oracle administrator to maintain the solution.

Overall, I rate the solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SS36 - PeerSpot reviewer
Software Architeture at a tech vendor with 11-50 employees
Real User
Top 20
Jan 5, 2024
The solution provides high availability, but it should enable users to administer the database easily
Pros and Cons
  • "The product provides high availability."
  • "The product must provide an autonomous database."

What is our primary use case?

The solution is used for accessing and restoring data.

What is most valuable?

The product provides high availability. I can easily use the product because I have 20 to 25 years of database experience.

What needs improvement?

The product must provide an autonomous database. It should enable users to administer the database easily like other open-source databases. Oracle RAC must be improved.

For how long have I used the solution?

I am using the solution currently.

What do I think about the stability of the solution?

The tool is stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a five out of ten. We need too many servers. Our customers use the product, and we support them. Our customers have about 100 users, including developers and managers. We are planning to increase the number of users.

Which solution did I use previously and why did I switch?

I used primitive tools before.

How was the initial setup?

We need four people to deploy the product.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten.

What other advice do I have?

We are solution partners. Oracle Database is an enterprise solution with high availability. It's for professionals. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Oracle Database
December 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,986 professionals have used our research since 2012.
Victor Hugo Morales Vivas - PeerSpot reviewer
Jefe de Infraestructura y Servicios de TI at a tech vendor with 1,001-5,000 employees
MSP
May 18, 2023
Responsive, highly stable, but expensive
Pros and Cons
  • "The most valuable feature of Oracle Database is its responsiveness."
  • "The price of the solution should be lower."

What is our primary use case?

We are using Oracle Database for the database use cases.

What is most valuable?

The most valuable feature of Oracle Database is its responsiveness.

What needs improvement?

The price of the solution should be lower.

For how long have I used the solution?

I have been using Oracle Database for approximately one year.

What do I think about the stability of the solution?

Oracle Database is highly stable.

I rate the stability of Oracle Database a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability of Oracle Database a ten out of ten.

How are customer service and support?

I rate support of Oracle Database a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Oracle Database is simple.

What was our ROI?

I have not seen a return on investment because of the high cost.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database is too expensive.

We might be switching solutions because the price is too high.

What other advice do I have?

My advice to others is this solution is great in capabilities and functionality but it is too expensive.

I rate Oracle Database a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1829532 - PeerSpot reviewer
Senior Developer Individual Contributor at a tech services company with 501-1,000 employees
Real User
Apr 17, 2022
A well-developed solution with excellent partitioning
Pros and Cons
  • "Partitioning is the most valuable feature."
  • "It would be useful if I could connect to an expert for one-on-one help."

What is our primary use case?

I mainly use this solution for data warehouse applications, report generation, and transactional data processing.

What is most valuable?

Partitioning is the most valuable feature.

What needs improvement?

It would be useful if I could connect to an expert for one-on-one help.

For how long have I used the solution?

I've been using Oracle Database for more than twenty years.

What do I think about the stability of the solution?

Oracle Database is stable and reliable.

How was the initial setup?

The basic initial setup was straightforward, but a professional would be required if the solution needed to be fine-tuned.

What was our ROI?

I've seen a good ROI.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is expensive.

What other advice do I have?

I would recommend Oracle Database to others - it's a well-developed solution and is accepted on the market. I would give it a rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partners
PeerSpot user
ABDURRAHIM - PeerSpot reviewer
Deputy Manager - Radio Frequency Planning at a tech services company with 1,001-5,000 employees
Real User
Mar 26, 2022
High performance, reliable, and scalable
Pros and Cons
  • "What is most valuable with the Oracle Database is the performance."
  • "Oracle Database could improve security to make the solution better in the future."

What is our primary use case?

We are using Oracle Database to store information.

What is most valuable?

What is most valuable with the Oracle Database is the performance.

What needs improvement?

Oracle Database could improve security to make the solution better in the future.

For how long have I used the solution?

I have been using Oracle Database for approximately six months.

What do I think about the stability of the solution?

Oracle Database is reliable.

What do I think about the scalability of the solution?

The scalability is very good in Oracle Database.

We have approximately 17 employees that are using this solution. In the future, we will have many more.

Which solution did I use previously and why did I switch?

I was previously using Microsoft Excel.

How was the initial setup?

The initial setup of the Oracle Database is user-friendly. The process did not take long to complete.

What's my experience with pricing, setup cost, and licensing?

There is a license required to use Oracle Database.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1214358 - PeerSpot reviewer
Daire Başkanı/Head of Department at a government with 10,001+ employees
Real User
Jan 31, 2022
Helpful support, reliable, and scalable
Pros and Cons
  • "The solution is scalable."

    What is our primary use case?

    I have a lot of projects running on the Oracle Databases. We currently are using Oracle Database 11g, but this year we will upgrade to 19g.

    For how long have I used the solution?

    I have been using Oracle Database for approximately 25 years.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and support?

    The support from Oracle is very good.

    What about the implementation team?

    We have support from two Oracle engineers that work with our team for the use of the Oracle Database.

    What's my experience with pricing, setup cost, and licensing?

    Oracle Databases license and maintenance prices are too high. The government ministry of finance gives us our budget and this solution is too expensive.

    What other advice do I have?

    In the future, we will most likely be using an open-source database solution because Oracle Database is expensive.

    I rate Oracle Database a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer807690 - PeerSpot reviewer
    Principal Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    Jan 18, 2022
    Reliable and highly scalable
    Pros and Cons
    • "Oracle Database is highly scalable."
    • "I have contacted the support from Oracle and they are sometimes slow."

    What is our primary use case?

    We are using Oracle Database as a database management system.

    For how long have I used the solution?

    I have been using Oracle Database for many years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Oracle Database is highly scalable.

    How are customer service and support?

    I have contacted the support from Oracle and they are sometimes slow.

    How was the initial setup?

    The installation is straightforward.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Oracle Database a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1360377 - PeerSpot reviewer
    Business Development Manager of Storage Systems at a manufacturing company with 1,001-5,000 employees
    Real User
    Jan 18, 2022
    Relatively stable solution that offers good support
    Pros and Cons
    • "A scalable solution with straightforward initial setup."
    • "The licensing model is complicated and could be improved."

    What is our primary use case?

    The most popular use case is minimizing the latency of online transactions.

    What needs improvement?

    In the future, they should change their licensing policy. Right now, it's quite difficult because you have to pay for cores, number of cores, and it depends— if you use some servers, it's one price, if you use another server like IBM, it's another price and it's complicated. Their licensing model could be improved.

    For how long have I used the solution?

    I've been using it for over ten years.

    What do I think about the stability of the solution?

    The stability is fine for the time being, but it could be more stable.

    What do I think about the scalability of the solution?

    The scalability is fine.  I can't complain.

    How are customer service and support?

    Support is fine. I don't remember having any complaints.  It's quite good.

    How was the initial setup?

    Initial setup is straightforward. One or two of our engineers handled it and it took about 15 to 30 minutes.  One person would even be enough.

    What's my experience with pricing, setup cost, and licensing?

    The Oracle licensing model is quite difficult. You have to pay for everything.

    What other advice do I have?

    I would rate this solution a nine out of ten.  

    You should definitely take time for planning and always keep the backup of your data.  Planning is important, you should have a plan for everything.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.