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Christian Niembs - PeerSpot reviewer
Management Consultant at a tech services company with 201-500 employees
Consultant
Stable relational database management system with good partitioning and analytic functions
Pros and Cons
  • "Stable solution with analytic and partitioning functions that work well."
  • "Technical support and how they treat their customers need to be improved."

What is our primary use case?

I'm working as a BI consultant, so the usual use cases for this solution are creating data integration and building a data mart.

What is most valuable?

The features I found most valuable on Oracle Database are the standard features: partitioning and analytic functions.

What needs improvement?

Oracle's technical support needs improvement.

Oracle should really continue working on their cloud topics. Everything they're currently doing on the cloud is on the right path, but they need to continue working on it.

For how long have I used the solution?

I've been using Oracle Database for 15 years.

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August 2025
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What do I think about the stability of the solution?

Oracle Database is a stable solution.

What do I think about the scalability of the solution?

As an on-premise solution, scalability depends on the hardware, but I find Oracle Database scalable.

How are customer service and support?

I contacted Oracle technical support in the past about a bigger issue and it was a hassle. On a scale of one to five, with one being the worst and five being the best, I'll give technical support a score of three.

Which solution did I use previously and why did I switch?

I'm using all kinds of products, and it's not that I'm switching from one product to another. The product I'm using will depend on the client. We choose products that would be the best fit for the architecture. Architecture and pricing are the main points for choosing which product to use for each client.

How was the initial setup?

Oracle Database is more complex than any other database that I have installed so far. On a scale of one to five, with one being the worst and five being the best, I'm rating the initial setup for this solution a three.

What about the implementation team?

I implemented Oracle Database in-house.

What's my experience with pricing, setup cost, and licensing?

Pricing for Oracle Database is on the high-end side. In addition to the standard licensing and fixed fees for this solution, there's a cost for implementation and additional services.

Their licensing policy also needs improvement.

Which other solutions did I evaluate?

I evaluated Microsoft SQL Server.

What other advice do I have?

I have experience with MicroStrategy and also with SQL server reporting tools. The last time I worked with MicroStrategy was two years ago. With Microsoft SQL Server Reporting Services, I didn't work with it for a long time. I'm not currently working with it.

I'm not much into development nowadays. The only tool I'm currently working with directly is any kind of database, or with Power BI, e.g. Oracle Database, SQL Server, Access, etc.

In our organization, we don't use Oracle Database. In my own company, we don't use this solution, because it's being used on the client side. I'm working as a consultant, so I'm using it and most of the other tools, always on behalf of my clients.

Deployment for this solution took an hour, and what I did was a fresh install, not an update. I just set up a new Oracle database to try out new things, and not for setting it up on the client site. I implemented it myself and didn't need a third party or a technical team to help with the deployment.

I have no idea on the licensing costs of Oracle Database because it's the clients who pay for the licenses.

If I would install a new database, I would not go for Oracle. If Oracle Database is currently installed in the company, then it's okay to use it, otherwise, I won't recommend it as a new installation. My reason for not recommending it to others is because of their bad license policy and how they've treated their customers badly, in the past.

I'm giving Oracle Database a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1314546 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Real User
Good security and reliability, but needs better pricing and support
Pros and Cons
  • "Its security and reliability are most valuable."
  • "They should reduce its price and provide faster support."

What is our primary use case?

We use it for various applications. We have multiple versions, including version 19.

What is most valuable?

Its security and reliability are most valuable.

What needs improvement?

They should reduce its price and provide faster support.

For how long have I used the solution?

I have been using this solution for more than 10 years. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 1,000 users, and we don't have any plans to increase its usage.

How are customer service and support?

They should provide a faster response.

Which solution did I use previously and why did I switch?

We have different solutions for different needs.

How was the initial setup?

It was easy to install. It took less than an hour.

What about the implementation team?

We can install it ourselves. We generally have two or three admins, but it also depends on the size.

What's my experience with pricing, setup cost, and licensing?

Its licensing is yearly. It is expensive, and it should be cheaper.

What other advice do I have?

I would recommend this solution to others. I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
August 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,341 professionals have used our research since 2012.
System Admin at First Capitol Bank
Real User
Stable, scalable, database; the heart of the environment
Pros and Cons
  • "It's a very stable solution, especially with the hot backup."
  • "Needs educational content that would help the individual to be able to work in a real life situation and scenarios."

What is our primary use case?

My company is using the solution as a database warehouse. Previously, when I was a vendor, they used to work with Oracle forms. They were doing databases, and we were doing a secondary backup solution, which was backing up on the cloud.

How has it helped my organization?

It's quite an important part of the business. Most of the core banking servers are using Oracle Database. It's the heart of the environment. It's quite an important part of the business.

What is most valuable?

The database is a quite valuable feature.

What needs improvement?

One area where the product could improve would be to have more simplified documentation. There are things which are quite difficult to find. Also, some setup videos, like a video together with the documentation, for someone who is first implementing a solution. Watching someone else doing it would make the person more confident than just having all the notes and all the possibilities.

In addition, for the DBA, Oracle could have a series of videos. Then it would be easier for a company to buy the educational content, to become a DBA, with the videos already there, rather than looking for an online instructor than trying to get the classes. What is lacking with Oracle is the availability of education to be able to work with Oracle. Oracle is not difficult, but there is a lot that you need to know. Even if you work with only the documentation, they won't help you that much. Bringing educational content that would help the individual to be able to work in real-life situations and scenarios.

It would be better to have a compilation of videos as a pack to sell to the vendors with all the information to become DBA or to become someone who can implement an Oracle system.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It's a very stable solution, especially with the hot backup, archive logs, and everything.

What do I think about the scalability of the solution?

In terms of scalability, the solution is pretty easy to scale up and to add things and modifications. It is pretty clear.

How are customer service and support?

The technical support is very good. I've learned more with support, actually, than from the documentations.

How was the initial setup?

The deployment is kind of straightforward, but there are things that are not straightforward. For example, if you are on AIX, it's a lot to do before installing.

Doing all the work manually, I believe it takes three to four people to maintain Oracle Database.

I also have Oracle Cloud Backup. It took me one week to figure out how to implement it, but that was two years ago. Now the documentation is much better.

What's my experience with pricing, setup cost, and licensing?

I believe the solution is quite expensive.

What other advice do I have?

My advice regarding this solution is that you need a lot of practice. It would be great if Oracle could provide a platform to practice implementations.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1206861 - PeerSpot reviewer
Database Administrator at a financial services firm with 501-1,000 employees
Real User
Beneficial reports, functional GUI, and helpful support
Pros and Cons
  • "There is a lot of functionality in Oracle Database. The reports and the GUI are good."
  • "If Oracle Database could have more build-in features from some of their other products it would be good."

What is our primary use case?

Oracle Database is a national database system that we use in our organization.

What is most valuable?

There is a lot of functionality in Oracle Database. The reports and the GUI are good.

What needs improvement?

With the nature of my job, there are certain things that I would want to improve. I can do this by acquiring some of the other products from Oracle, which would then make work a little bit easier. For example, in terms of replication from one site to the other site, the GoldenGate solution would be something I would have to acquire. However, this is subject to the budget. If we have the money, we could acquire other solutions. At the moment, we don't have such solutions which we can acquire in the future when budgets are low.

If Oracle Database could have more build-in features from some of their other products it would be good.

For how long have I used the solution?

I have been using Oracle Database for many years.

What do I think about the stability of the solution?

Oracle Database is stable, the performance has been perfect.

What do I think about the scalability of the solution?

The scalability of the Oracle Database is very good. It is easy to scale and you can have a tremendous about of users.

Our entire workforce is using this solution. For example, there is a payroll system and everybody has to access their payroll details. This is how the entire workforce will have access.

Over time we plan to increase usage of the Oracle Database. We will want to use some kind of an ERP in the future and when we do there will be many things happening on the one system.

We have a solution from Oracle and that in itself is not a complete solution. It's just a part that we have introduced. There are other parts that we will acquire over time. For example, we will keep our journal in Oracle instead of another system. We will do procurement in Oracle eventually. The solution can expand but you have to purchase the different parts.

How are customer service and support?

The support from Oracle is good. You raise your support cases over the support website and there will be support people that will work with you until you get a solution to the problem.

Which solution did I use previously and why did I switch?

We previously used dBase and it had limitations. Over the years it vanished from the market.

How was the initial setup?

The installation was simple.

What about the implementation team?

We used vendor integrators and consultants. This type of solution's installation cannot be done alone. Our experience with the help was very good, everything was successful.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for the use of this solution.

What other advice do I have?

I would recommend others to work with Oracle. Oracle is a huge company that knows its product very well.

I rateOracle Database a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1715586 - PeerSpot reviewer
Professor at a educational organization with 51-200 employees
Real User
User-friendly, versatile, and offers huge ROI
Pros and Cons
  • "The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system."
  • "We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part."

What is our primary use case?

We are using this for our data warehouse as well as for many of our core banking systems.

What is most valuable?

The command interface is very user-friendly. The required commands are not complicated and we are able to easily access the root system.

What needs improvement?

We believe that the usability could be improved, especially within the data lakehouse. We found content management to be a little bit more simpler within the GUI part.

For how long have I used the solution?

We have been using the product for over 10 years.

What do I think about the stability of the solution?

The product has been quite stable across all versions.

What do I think about the scalability of the solution?

The database in-memory and also the extra data that we were using, was quite scalable. It had a range of capabilities, which we could see the high throughput and low latency. Scalability was very well-defined and innovative which has allowed us to stick with the product.

We have about 200 in-house users with more than 1.3 million subscribers. This requires about four to six database specialists for maintenance.

How are customer service and support?

They are committed on their SLAs and their availability is quite good. So, we are quite happy with with Oracle Database's customer service and support.

Which solution did I use previously and why did I switch?

We have always stuck with Oracle.

How was the initial setup?

We were able to take advantage of a two-week POC to allow our technical team to become comfortable with the database. From here, it took just two to four weeks to deploy it to the mainstream and set up the whole system via data transfer. 

What about the implementation team?

We relied mainly on our in-house team. An Oracle representative assisted us during our POC and we were able to phone them during deployment if needed.

What was our ROI?

The return on investment is quite good. We were able to see a growing number of subscribers. Considering the speed and amount of activities that were going on with banks, I would say we saw returns within two to three years.

What's my experience with pricing, setup cost, and licensing?

Since we are in BPN, we utilize group licensing which has the tech support included.

What other advice do I have?

This product is definitely worth it. Our team is satisfied in all areas: price, scalability, support, etc.

I would rate this a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oracle Applications Consultant at ASAM Conseil Inc
Real User
The autonomous database simplifies patching making this a strong product
Pros and Cons
  • "The autonomous database simplifies everything."
  • "Once you start with Oracle you become locked into it."

What is our primary use case?

My primary use case is in a university environment.

What is most valuable?

It's the autonomous database that makes this a valuable product, it's a big feature that Oracle brings to the market. Autonomous patching means that the database more or less patches itself without the need to ask DBAs to apply and test patches. It simplifies the maintenance so this is a strong and autonomous database. They're constantly bringing new features that satisfy their clients. It's a great solution.  

What needs improvement?

The main issue is that people don't want to be locked into Oracle, and once all the data is in there, it's difficult to switch to Amazon AWS or something else. 

For how long have I used the solution?

I've used this solution for many years. 

What do I think about the stability of the solution?

The solution is stable, it's been around for a long time and there's not much for clients to complain about. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

They offer a lot of support these days, including a kind of Oracle cloud management service. You can also buy some database administrators from Oracle. You just have to tell them what you need and they can patch it automatically and monitor the database for you. 

How was the initial setup?

This solution is straightforward. It's good on the database side but I think SAP is taking over now. It's moving faster than Oracle. Even when it comes to the application side, people go to SAP and will sometimes move from Oracle to SAP. I've noticed that a lot in the last five years.

What's my experience with pricing, setup cost, and licensing?

Costs can add up when you use Oracle because they monitor everything and there's a fee for that.

What other advice do I have?

We're now moving to no-code, the BI application. When you buy Oracle Database, it comes as a free tool and you can build anything you want in-house with Apex. You can bring in some developers and develop the application in-house. The solution is PaaS, Platform as a Service, but you can connect with the database and build what you want. Even functional people who don't know how to code, how to do SQL, are able to just drag and drop, building their application to manage and solve anything.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Laksiri Bala - PeerSpot reviewer
DB Architect / Consultant at Virtusa Global
MSP
Top 5Leaderboard
Oracle Database is Zero Down Time and Zero Data loss at any given situation
Pros and Cons
  • "As a database, the solution has been number one from the beginning."
  • "The features should be communicated to end users in the proper way."

How has it helped my organization?

As a database, the solution has been number one from the beginning, in my experience, because of the features and the performance. The solution has a number of Features including , Maximum Availability Architecture for  zero downtime and Zero Data lost.

The only issue is the speed that Oracle is going with the technology transformation. The marketplace is not adapting. As a whole, Oracle innovation is very fast as an organization, but end users are not so much in a hurry to go.

What needs improvement?

An area that could be improved is information. Everything is going on containerization architecture now. Oracle is also coming up with data Shards with their Multitenancy Architecture to support this containerization. The gap is in marketing the features and the knowledge that the end users are having. The end users must be educated about the current features, and that is what is lacking with Oracle.

Additional features that could be added in the future need Real Time Analytics features and multi-cloud support. But I have seen Oracle is coming up with the Lakehouse and the delta Lake concepts.  Oracle is heading in the right direction, but the features should be communicated to end-users in the proper way.

For how long have I used the solution?

I've been working with Oracle for over twenty years.

How are customer service and support?

Overall, the technical support is a little bit lacking, and they should improve. Especially the team who is deployed to handle these tickets. Around 50% of the team itself is lacking some knowledge on handling texting and knowledge. They are very good superior resources, that I understand, but in the APEC region, a little bit of lacking. Especially in India and Singapore, because those are not well handled. But in the US, they handle those things.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I believe Oracle has reduced the pricing.

What other advice do I have?

Every thing starts with a proper foundation , so as with Oracle Database Architecture. Any one with solid architectural foundation will have a life long journey with Oracle Database

This knowledge includes conceptual understanding hands-on with scenario and solutions basis which will allow the DBA  to get through with the product. This What I am doing in the trainings that I conduct - https://www.youtube.com/c/tech...


I would give the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2592669 - PeerSpot reviewer
Director Software Engineer at a computer software company with 10,001+ employees
Real User
Top 5Leaderboard
Flexible, with a variety of setup options and good technical support
Pros and Cons
  • "The support is always very helpful and responsive."
  • "The setup process can be a bit complex."

What is most valuable?

We are fine with the performance and everything they offer. 

They are the market leader, therefore we don't have any problems or complaints as of now.

The support is always very helpful and responsive. 

The solution is very flexible. It offers a variety of setups.

The stability is good. 

What needs improvement?

While we get some performance issues from time to time, we get very good support from the Oracle support team, and those issues are sorted out. 

The setup process can be a bit complex. You will want to have someone on-side that can help you navigate the process.

For how long have I used the solution?

I've been working with the solution for 20 years. 

What do I think about the stability of the solution?

For the most part, the performance is good and it offers good stability. There aren't really bugs or glitches. it doesn't crash or freeze. 

It's a market leader in RDBMS. It is quite good, compared to other RDBMS such as Db2, SQL Server, or PostgreSQL.

How are customer service and support?

Technical support has been great. As part of operations, people just get some issues, sometimes, however, there might be different reasons for that that may not be related to Oracle itself. Overall we are fine with all the services it offers.

How was the initial setup?

This is a very, very vast database, and it offers a lot of architecture. We can go for grid architecture or rack architecture. We can go for the long architecture or we can go with a simple standalone database. Depending on what an organization wants, we can adapt. However, the implementation also depends on what you want or your organization wants. If you're looking for very complex data centers, for example, having one of the primary databases running in London, and your secondary database or DR site running in Singapore, and both are running on a different rack, you can do that, however, the setup process will be unique to you. There isn't a standard time it takes. It offers a lot of flexibility. Obviously, if you go for the high scalability, high availability, all those features, which are provided by Oracle, then it becomes slightly complex, and we need a dedicated team to handle all those setups. 

What other advice do I have?

If you have the requirement of RDBMS and if you're posting logs there, then, I would suggest that you should go for Oracle. It all depends on your organization's technology roadmap. If a company is more inclined towards Microsoft technology, and they're inclined to Azure cloud, then probably they should go with an SQL Server. However, if they're inclined towards AWS or if they don't have any such consent, and if their costing allows, then Oracle is the best bet.

I'd rate the solution at a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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