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Solutions Architect at One Click
MSP
Jun 4, 2021
Excellent replication and performance tuning with outstanding scalability
Pros and Cons
  • "Replication and performance tuning are valuable features."
  • "We've definitely seen an ROI despite this being an expensive solution."
  • "Deployment is overly complex and could be streamlined."
  • "The initial setup is overly complex, unnecessarily so."

What is our primary use case?

I provide architectural consulting for end users. I design business continuity, disaster recovery and business continuity solutions and review the customer's entire end-to-end deployment of all of their technology. It's about supporting any number of applications, whether it be enterprise level applications, SAP, different customer applications, trading, financial information, and the like. I'm an implementer. 

What is most valuable?

I've found the most valuable feature to be the replication and performance tuning; they're used at every site. The feature functionality is nailed in this solution. 

What needs improvement?

I think deployment of the solution could be streamlined quite a bit. It takes quite an effort when you're bringing it up cold. Patch management could also be streamlined and simplified, keeping up to date with the software and things like that. It's currently unnecessarily complex. 

For how long have I used the solution?

I've been using this product for 18 years. 

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What do I think about the scalability of the solution?

Scalability is outstanding and I think second to none. It scales much better than your mix of PD products like SQL, or MySQL point database products like Apache. All of them scale to some degree or another, but I think scalability is really where Oracle shines.

How are customer service and support?

Experience with technical support is generally good. I happen to have access to the person that writes the textbooks and leads the training classes on performance tuning for Oracle here in Austin, so my experience may be a little bit different than that of a typical end user. Dealing with Oracle support itself is like any other support. It's a crapshoot. Sometimes you get outstanding support, sometimes you get terrible support. Sometimes you can't even understand what the person is saying because their accent is so thick.

How was the initial setup?

The initial setup is overly complex, unnecessarily so.

What was our ROI?

We've definitely seen an ROI despite this being an expensive solution. It scales better, it's the truest enterprise database software, and I think it's the best. I believe you get the best return on investment with this product. 

What other advice do I have?

It's important to do your homework and have a good understanding of how best to implement best practices. If you're just clicking next, next, next, finish, I think you're opening yourself up to a lot of problems. There are a number of different configuration parameters and different options that, from a performance and stability perspective, aren't the default. Products such as Microsoft SQL, for example, can pretty much be used in the default configuration and you can get away with it without any difficulty. With Oracle, you really need to have an understanding of what you're doing, otherwise you're asking for trouble.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at a tech consulting company with 1-10 employees
Real User
Mar 15, 2021
Feature-rich, reliable, scalable, has a good interface, and it keeps your data safe
Pros and Cons
  • "The interface is good."
  • "I like the stability and the scalability of this product."
  • "It's already fast, but still, they could improve the speed."
  • "Price is always an area that could be made better, as it is quite expensive."

What is our primary use case?

We are a system integration company. We execute projects for our customers who come from many backgrounds. Some hybrid, some are on the cloud, whereas others are hosted.

How has it helped my organization?

It is a part of the DR strategy of every organization and data backup is extremely critical. It's insurance. If nothing happens, it is of no use, but when something happens, the backup is what you rely on.

It's a safekeeping of the data, which creates flexibility in the company.

What is most valuable?

I like the stability and the scalability of this product.

The interface is good.

All of the features are there.

What needs improvement?

It's already fast, but still, they could improve the speed.

For how long have I used the solution?

I have been the Oracle Database Backup Service for more than five years.

The deployment is based on the customer's needs.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It's a very scalable product.

How are customer service and technical support?

Technical support is pretty good. It's not a problem.

How was the initial setup?

The installation is very easy, but sometimes you can have a complex scenario.

Generally, it is straightforward.

It takes less than a week to deploy.

What's my experience with pricing, setup cost, and licensing?

Price is always an area that could be made better, as it is quite expensive.

There are no costs in addition to the standard licensing cost.

Which other solutions did I evaluate?

We evaluated Microsoft. I think that Microsoft would be a better choice.

What other advice do I have?

There are many fields in databases and we do many things with them. We can manage services, do backups of in-memory databases, and more.

I wouldn't recommend anything else.

I would rate Oracle Database Backup Service a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Backup Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Oracle Database Backup Service Report and get advice and tips from experienced pros sharing their opinions.