Ahmad Hida - PeerSpot reviewer
Application and BI manager at Ithmaar-solutions
Real User
Top 5Leaderboard
A stable solution with a straightforward setup, even for a non-technical person
Pros and Cons
  • "Scalability is very easy. If you want to, you can make it onto two or three servers, racks, or whatever you want. It's easy."
  • "Some of the technical features could be improved. They have a problem with some of the object types. I think this is one of the issues which is needed to be improved."

What is most valuable?

The stability and the format and the speed of the database are very good. 

What needs improvement?

Some of the technical features could be improved. They have a problem with some of the object types. I think this is one of the issues which is needed to be improved. If they could implement a managing tool that is better than the one they have now, that would be an improvement.

For how long have I used the solution?

I've been using the solution since 2002.

What do I think about the stability of the solution?

The solution is very stable.

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What do I think about the scalability of the solution?

Scalability is very easy. If you want to, you can have it scale onto two or three servers, racks, or whatever you want. It's easy.

How are customer service and support?

Technical support is not bad. It's not like Microsoft support. With Microsoft support, you can search for answers online and you will find a lot of articles that help with problem-solving. With Oracle, if you open a ticket for technical assistance Oracle's very good and they will help you.

How was the initial setup?

The initial setup is straightforward. Even if you're not technical, it's possible to set it up.

Which other solutions did I evaluate?

I didn't look at any other solutions.

What other advice do I have?

I use some other databases, like Microsoft and MySQL, but they don't have the same performance as Oracle.

I would rate this solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Solutions Architect at Snapnet Limited
Reseller
A stable solution that offers good scalability, but requires a lot of CPU space
Pros and Cons
  • "We have found all of the features of this solution to be valuable to our organization."
  • "The solution uses a large amount of CPU space, which could be improved."

What is most valuable?

We have found all of the features of this solution to be valuable to our organization.

What needs improvement?

The solution uses a large amount of CPU space, which could be improved. 

We would also like to see a reduction in the licensing costs for using this solution, as it is quite costly.

For how long have I used the solution?

We have been working with this solution for two years.

What do I think about the stability of the solution?

We have found the solution to be stable during our time using it.

What do I think about the scalability of the solution?

We believe the product to be scalable.

How was the initial setup?

The initial setup was okay, it took around two hours to complete.

What about the implementation team?

We implemented the solution using our in-house team.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Oracle Database as a Service
April 2024
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Oracle DBA at a tech vendor with 51-200 employees
Real User
Top 20
Beneficial vendor management, reliable, and good support
Pros and Cons
  • "The most valuable feature of Oracle Database as a Service is that it is managed by the vendor and you do not have to purchase on-premise hardware."
  • "Oracle Database as a Service could improve the provisioning. You have to recreate on-premise hardware environments in the cloud, it was not very intuitive."

What is most valuable?

The most valuable feature of Oracle Database as a Service is that it is managed by the vendor and you do not have to purchase on-premise hardware.

What needs improvement?

Oracle Database as a Service could improve the provisioning. You have to recreate on-premise hardware environments in the cloud, it was not very intuitive.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately four years.

What do I think about the stability of the solution?

The stability of Oracle Database as a Service is good.

What do I think about the scalability of the solution?

Oracle Database as a Service is scalable.

How are customer service and support?

The support from Oracle Database as a Service is above average.

How was the initial setup?

The initial setup of Oracle Database as a Service is complex.

What's my experience with pricing, setup cost, and licensing?

The price of the solution depends on the scale of how you will use it. 

What other advice do I have?

I rate Oracle Database as a Service a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user452340 - PeerSpot reviewer
CEO at Miracle Finland Oy
Video Review
Consultant
As opposed to on-premises, I can scale up and down as needed. It's a convenient solution.

What is most valuable?

Easiness, that's number one for me because I use the cloud for testing purposes. When I present about database things because I do a lot of presentations and I like to test on the cloud. This cloud is everywhere so when I'm presenting here in US, I have the same cloud available that I have in Finland where I prepared my presentation. It's very easy and very convenient. I use Oracle Databases.

How has it helped my organization?

What is the best place for an Oracle database if it's not the Oracle Cloud? If I take any of the other clouds that wouldn't be the same. Of course the best is the Oracle's original cloud.

What needs improvement?

I think most of the customers are hoping for having 24/7 kind of support for if anything happens during the night, they will fix it without you knowing it. Of course there will be an extra cost for the customer but it shouldn't be too much. That's what I think most of the customers will be happy with. You don't have to have your own operators to look after your operation system and the databases and so on and Oracle would look after all that. They have those services but I think they're a bit expensive at the moment.

What do I think about the scalability of the solution?

I think scalability is the top thing here because you are just able to scale up and down whenever you feel like it. You can't do it on premises.

How are customer service and technical support?

Nobody is ever happy with support with any vendor so if I would say I would give them the score five, everybody would be laughing. There is no support that is 100% good. Usually it's been after it's been down or something like that. If I find a back or an error or something like that, I might need to contact somebody to fix it but I've had very good support by friends who work for Oracle. Not the official channels has been very efficient so all my problems have been solved.

Which solution did I use previously and why did I switch?

Usually it's a long process so it starts when you realize that the hardware you have is going to be obsolete and you start your process there. You know one year from now I have to do something, I have to buy new hardware, I have to do something. That's usually where the process starts and then you start thinking should I buy a new hardware or should I go to the cloud.

What about the implementation team?

It's the same as you're changing from one machine to another machine, it's just the same. You're just changing from one machine to a cloud. We did that for one of our customers and it was very, very easy and simple.

Which other solutions did I evaluate?

Reliability I will say that's the most important thing and what I learnt today from the keynote was that people are afraid about security and especially about the vendor security. I think that's something that you should really look at when you are choosing your vendor. How are they taking care of your security? Because you have all your valuable data in that cloud, you don't want anybody to go and mess with it.

What other advice do I have?

Rating: I'm a Finn, I never give ten for anything. I would say seven or eight which is very good for me. There's a lot to improve yet but I think it's getting pretty good already. Let's say eight, I'm in a good mood today.

I would start with a test database. I would go with them to cloud first to get the experience because most of the people are afraid of the cloud. They don't know what to expect and how they juggle things and so on because they're used to see the computer, touch them and know exactly what is where and what kind of block you have in your computer and so on. So it's very scary to let somebody else take care of that things. The first step would probably be give your test databases to the cloud and see how it works and realize that actually now you have time for the real job instead of doing constant upgrades and so on. I would start with the test database to get experience and the touching feeling of how it is.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're a gold partner.
PeerSpot user
it_user179736 - PeerSpot reviewer
it_user179736Director of IT at a tech services company with 51-200 employees
Consultant

Our experience was about the opposite. We went to scale up storage space, and could not. Without the help of our support specialist, we would have never gotten this accomplished. We are moving to a different cloud server in the coming months, so this should not happen again. But one of the things we have loved about the Oracle Cloud has been support. Definitely leaps and bounds ahead of where the on-premise product is in terms of technical support.

Thanks for offering your perspective. I'd be interested to hear the experience of others.

PeerSpot user
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
MSP
Enables us to consolidate many databases without any change to the application
Pros and Cons
  • "The Oracle Multitenant feature of 12c is awesome. This feature enables us to consolidate disparate databases under one container database and eases manageability of the databases. It also allows us to scale."
  • "Some bugs could be fixed. There have been some internal software bugs, just like any other newly released software. These bugs gets fixed by patch updates from Oracle on regular basis."

How has it helped my organization?

Many databases can be consolidated without any change to the application.

What is most valuable?

The Oracle Multitenant feature of 12c is awesome. This feature enables us to consolidate disparate databases under one container database and eases manageability of the databases. It also allows us to scale.

What needs improvement?

Some bugs could be fixed. There have been some internal software bugs, just like any other newly released software. These bugs gets fixed by patch updates from Oracle on regular basis.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

Excellent.

How was the initial setup?

The planning phase was bit complex regarding what to consolidate, but implementation was straightforward.

What's my experience with pricing, setup cost, and licensing?

Check Oracle support.

What other advice do I have?

I rate it a 10 out of 10, due to the scalability, flexibility, and cloud oriented approach.

Plan well and it should be fine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Oracle Partner.
PeerSpot user
Founder at a legal firm with 11-50 employees
Reseller
Good integration with Oracle products, but it is expensive and the licensing is complicated
Pros and Cons
  • "The most valuable feature is the integration into other Oracle applications."
  • "The licensing model is complicated and should be simplified."

What is our primary use case?

We are a solution provider and Oracle Database as a Service is one of the products that we supply to our clients. When we sell application solutions, such as one for core banking, they all need a database. In some cases, we use this service to satisfy the requirement.

What is most valuable?

The most valuable feature is the integration into other Oracle applications.

What needs improvement?

The licensing model is complicated and should be simplified. There are different prices that depend on hardware and other factors.

For how long have I used the solution?

I have been working with this service for between four and five years.

What about the implementation team?

We engage with a partner to perform the installation of this managed service to our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user622242 - PeerSpot reviewer
Sub-Manager IT Infrastructure at a tech services company with 201-500 employees
Real User
Improves client satisfaction by decreasing their problems
Pros and Cons
  • "Improves client satisfaction by decreasing their problems."
  • "I would like to see a better dashboard for the storage. It need to be more complete overall."

What is our primary use case?

The primary use case is transaction services of the bank. The performance is amazing. It is very good for the all-flash disk.

How has it helped my organization?

  • More SLAs for the clients; better performance in our transactions for clients.
  • Improves client satisfaction by decreasing their problems.

What is most valuable?

  • The performance
  • The opportunity for recovery

What needs improvement?

I would like to see a better dashboard for the storage. It need to be more complete overall. At the moment, it is basic. 

What do I think about the stability of the solution?

The stability is very good. There have been no problems.

What do I think about the scalability of the solution?

The scalability is good. There have been no problems.

How are customer service and technical support?

We have had no issues contacting technical support. We use the Chilean and US support offices, and they respond quickly.

Which solution did I use previously and why did I switch?

We had Hitachi storage, but the performance and the support were very bad.

How was the initial setup?

The initial setup was easy.

Which other solutions did I evaluate?

We looked at Dell storage, but we chose Oracle due to its performance, security, and scalability.

What other advice do I have?

I would recommend the solution. It is quite complete and very good.

Most important criteria when selecting a vendor:

  • Recommendations
  • Performance
  • Stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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