We are using Oracle Database as a Service when we need to extract information for a web service. Additionally, I use the solution for filtering and triggering information.
Senior Consultant at Sygno IT Services
Useful stopwatch option and information extraction
Pros and Cons
- "The most valuable feature of Oracle Database as a Service is the stopwatch."
- "Oracle Database as a Service could improve by having ETL for larger data."
What is our primary use case?
How has it helped my organization?
Oracle Database as a Service has been helpful because I can use it on my laptop when I need to write to the databases.
What is most valuable?
The most valuable feature of Oracle Database as a Service is the stopwatch.
What needs improvement?
Oracle Database as a Service could improve by having ETL for larger data.
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Oracle Database as a Service
October 2026
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For how long have I used the solution?
I have been using Oracle Database as a Service for approximately three years.
What other advice do I have?
I rate Oracle Database as a Service an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director & Chief Executive at The Bank of East Asia, Limited
It performs well but it's a little costly
Pros and Cons
- "Oracle DBaaS performs well. It's similar to the MS Store."
- "Oracle DBaaS could be compatible with more platforms."
What is our primary use case?
We use Oracle DBaaS as a database to support our applications.
What is most valuable?
Oracle DBaaS performs well. It's similar to the MS Store.
What needs improvement?
Oracle DBaaS could be compatible with more platforms.
For how long have I used the solution?
We've been using Oracle DBaaS for one or two years.
What do I think about the stability of the solution?
Oracle DBaaS is stable.
What do I think about the scalability of the solution?
Oracle DBaaS is scalable.
Which solution did I use previously and why did I switch?
We previously used Microsoft SQL Server.
How was the initial setup?
Deploying Oracle DBaaS is straightforward and only takes about half an hour. I deployed it myself with some help from our database admin.
What's my experience with pricing, setup cost, and licensing?
The price is a little high
What other advice do I have?
I rate Oracle Database as a Service seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Database as a Service
October 2026
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
921,148 professionals have used our research since 2012.
IT Project Manager at Awash International Bank
A stable, scalable solution to help manage client databases
Pros and Cons
- "The most valuable features are the free tools provided to make the solution more secure."
- "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."
What is our primary use case?
The primary use case of this solution is to manage enterprise customer data.
What is most valuable?
The most valuable features are the free tools provided to make the solution more secure.
What needs improvement?
The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The tech support is responsive and helps get the issues resolved swiftly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.
How was the initial setup?
The initial setup is moderate to complex.
What about the implementation team?
The implementation was completed through a vendor.
What's my experience with pricing, setup cost, and licensing?
The solution is based on an annual fee.
What other advice do I have?
I give the solution a nine out of ten.
We have around seven people using the solution in our organization.
The solution is expensive but I do recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Solution Architect at Cegal
Lots of features, easy to manage, and offers good support
Pros and Cons
- "It's a scalable product."
- "It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance."
- "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."
What is our primary use case?
I work in the data cloud, mostly with big data machines.
What is most valuable?
The stability is quite good.
It's a scalable product.
We found the setup for the cloud to be quite straightforward.
Technical support is great.
It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.
What needs improvement?
In such a heavy product, there's always some level of improvement needed.
On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.
For how long have I used the solution?
I've been using the solution for 12 years.
What do I think about the stability of the solution?
The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
It scales quite nicely as necessary.
We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers.
How are customer service and support?
We have had a good experience with technical support.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult.
I'd rate the ease of implementation 4.5 out of five.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.
I'd rate the price a three out of five in terms of affordability.
What other advice do I have?
If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge.
Potential new users should take some time to compare other databases together.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Implementer
Reliable, simple to implement, and expands well
Pros and Cons
- "We have the ability to build several solutions according to the requirements of our users, it is easy to set up, the solution scales well, and it is stable and reliable."
- "Performance always is an important issue. The product must improve its performance."
What is our primary use case?
In general, it's for our billing systems and for customers and customer service.
What is most valuable?
We have the ability to build several solutions to according to the requirements of our users.
It is easy to set up.
The solution scales well.
It is stable and reliable.
What needs improvement?
Performance always is an important issue. The product must improve its performance.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.
Of course, we could always use better performance.
What do I think about the scalability of the solution?
So far, we have found the solution to be scalable.
We have 1,000 people directly and 50,000 people indirectly using the solution.
How are customer service and support?
Technical so far has been pretty good.
How was the initial setup?
The solution has a straightforward setup. It is not complex or difficult.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.
What other advice do I have?
I'm just a customer.
I use the on-premises and the as-a-service versions.
I'd advise those considering the solution to first be careful to design it before beginning.
I'd rate the product ten out of ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Account Manager at BGH
A secure, scalable, and flexible solution that is easy to implement
Pros and Cons
- "The solution's scalability and flexibility are very good and implementation is easy."
- "The solution needs more certifications for other products and applications because migration to the cloud is difficult without them."
What is our primary use case?
As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia.
I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud.
How has it helped my organization?
Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem.
What is most valuable?
The solution's scalability and flexibility are very good and implementation is easy.
What needs improvement?
The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.
The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is easy for our engineers.
What about the implementation team?
Our company has three engineers and fifty users who handle implementations.
What's my experience with pricing, setup cost, and licensing?
For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support.
What other advice do I have?
The solution is the most secure database in the world. I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Coordinator at Universal Electronics
Responsive support, easy to scale , and stable
Pros and Cons
- "Oracle Database as a Service is stable."
- "I recommend Database as a Service to others over other similar solutions, such as Microsoft Dynamics or SAP."
- "Oracle Database as a Service is difficult to set up. They should make it easier."
What is our primary use case?
Oracle Database as a Service is used for business and financial systems. It's an enterprise business solution.
For how long have I used the solution?
I have been using Oracle Database as a Service for approximately six years.
What do I think about the stability of the solution?
Oracle Database as a Service is stable.
What do I think about the scalability of the solution?
The scalability of Oracle Database as a Service is easy to do.
We have approximately 2,000 people using this solution.
How are customer service and support?
I have had some incidences in the past months using Oracle Database as a Service and I used the support. The support escalation was in a timely fashion.
How was the initial setup?
Oracle Database as a Service is difficult to set up. They should make it easier.
Which other solutions did I evaluate?
I recommend Database as a Service to others over other similar solutions, such as Microsoft Dynamics or SAP.
What other advice do I have?
I recommend this solution to others.
I rate Oracle Database as a Service an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software and Integration Architect at Unicomer
Indexes are built in to the solution and it's very easy to implement
Pros and Cons
- "With Database as a Service, you can be up and running the same day."
- "When migrating to a different instance, the internal machine learning is lost."
What is our primary use case?
Our primary use case for this Oracle solution is as the repository for applications developed in-house. I'm a software and integration architect and we are customers of Oracle.
What is most valuable?
I like that the solution is easy to onboard. There's no database on-premise that requires installation from scratch. Without the serverless option, installation is a very complicated process. It requires hardware as well as DBAs, operating system, and network administrators. With Database as a Service, you can be up and running the same day.
What needs improvement?
Although we do not need to set up our own indexes, because the solution internally improves the queries, when we migrate to a different instance, the internal machine learning is lost. The solution doesn't provide an option for migrating the index optimization to another instance.
For how long have I used the solution?
I've been using this service for nearly three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I believe it is scalable although we haven't had the opportunity to do that yet.
How are customer service and support?
We have the Oracle Support Subscription and they have been helpful. We also have Advanced Customer Services from Oracle.
How was the initial setup?
We have set up the solution numerous times and it has been very easy.
What other advice do I have?
I recommend this solution and rate it nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An easy-to-develop and stable solution that provides good performance and better database handling
Pros and Cons
- "I like the solution's performance and ease of development."
- "It would be better if we could have a little bit of automation or a chance for autoscaling with Oracle Database as a Service."
What is our primary use case?
I have mostly used Oracle Database as a Service in the banks I have worked with.
What is most valuable?
I like the solution's performance and ease of development.
What needs improvement?
Nowadays, scaling is very easy with AWS, Postgres, or MySQL solutions. Also, AWS takes care of a few things. However, we need to do everything manually in Oracle. It would be better if we could have a little bit of automation or a chance for autoscaling with Oracle Database as a Service.
For how long have I used the solution?
I have been working with Oracle Database as a Service for almost 15 to 20 years.
What do I think about the stability of the solution?
Oracle Database as a Service is a very stable solution.
What do I think about the scalability of the solution?
In my previous organizations, we had thousands of developers for Oracle Database as a Service.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Other than Oracle Database as a Service, I have worked with Microsoft and SAP. Oracle Database as a Service is better than other solutions because it is easy to work with, and we can use many tools to work with it.
What other advice do I have?
I would definitely recommend Oracle Database as a Service to users looking for performance or ease of tool handling and database handling.
Overall, I rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer Engineer at NITC: IT Agency of Government of Nepal
Helps to manage applications but needs to improve stability and pricing
Pros and Cons
- "The solution is fast and easy."
- "The tool needs to improve its pricing and stability."
What is our primary use case?
We use the solution to manage applications like Office.
What is most valuable?
The solution is fast and easy.
What needs improvement?
The tool needs to improve its pricing and stability.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I would rate the product's stability a seven out of ten. We had faced an issue with the Oracle system.
What do I think about the scalability of the solution?
The solution is scalable. My company has twenty users for the product.
How was the initial setup?
The tool's setup is easy.
What about the implementation team?
Our local partner helped us to configure the database.
What was our ROI?
The solution is worth its money.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing is on an yearly basis.
What other advice do I have?
I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros
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Updated: October 2026
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