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reviewer2093079 - PeerSpot reviewer
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Feb 21, 2023
Powerful, adaptable, and reliable
Pros and Cons
  • "The solution is very stable. It's very powerful."
  • "For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two."

What is our primary use case?

I don't have a lot of experience just yet. I'm still learning the product. It's an ERP solution that we are providing. It's a very powerful database. 

What is most valuable?

The solution is very stable. It's very powerful. 

The solution can scale. You can use it with just a few or hundreds of users.

We have found the product to be very adaptable. 

It isn't too hard to set up. 

What needs improvement?

I'm a rookie at the moment. I still need to learn the solution. It's hard to discuss what is needed when you are still learning. 

For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two. 

A company needs to have skilled people on its team in order to really take advantage of the solution. 

I'm not sure about the ADF lifecycle. 

For how long have I used the solution?

I've used the solution for three months. 

Buyer's Guide
Oracle Database as a Service
December 2025
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What do I think about the stability of the solution?

The solution is stable. It is in production and is working well. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a scalable solution. It is easy to expand. 

We're using the solution with more than 50 customers. 

How are customer service and support?

At the moment, I've had no direct contact with Oracle. I'm not fully operating in the product just yet. 

Which solution did I use previously and why did I switch?

If a customer requires a solution, we go with that solution. therefore, we use a variety of products. 

For example, we've also used WebLogic, which is a bit simpler and easier to handle.

How was the initial setup?

The initial setup is pretty straightforward. You just download the installation and go.

Since we work with a variety of clients, we use different clouds. 

I'm not sure how long ht redeployment took. I did not directly handle deployment tasks. 

What's my experience with pricing, setup cost, and licensing?

The enterprise version can get quite expensive.

The bigger the customer, the more resources the customer requires, which can add to the cost. 

We've had a customer that has spent around 40,000 Euros for a database. 

What other advice do I have?

Oracle is a very powerful product. It's not a toy. Therefore, if a company wants to use it, it must have qualified people on board to manage it. It also requires some amount of memory or CPU. You need to have the space for it and a backup, et cetera. However, it's very useful, and it's a very professional database.

I'd rate the solution eight out of ten.  For our customers, it's the best solution we can provide. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Csaba Molnar - PeerSpot reviewer
IT department manager at a recreational facilities/services company with 1,001-5,000 employees
Real User
Feb 20, 2023
Good solution for managing large databases
Pros and Cons
  • "I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database."
  • "I would like the tool to improve the setup because it is complex."

What is our primary use case?

Our organization works in the gambling domain and we have gambling software. We use Oracle Database as a Service for our customers. The solution incorporates the user transaction database of our business.

What needs improvement?

I would like the tool to improve the setup because it is complex.

For how long have I used the solution?

We have been working with the solution for more than ten years.

What do I think about the stability of the solution?

The performance stability of the solution works fine. The solution is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 100,000 customers using the solution.

How are customer service and support?

The support is good but I would like to improve their time period.

How was the initial setup?

The setup of the solution is complex. However, we get support in case of any problems.

What about the implementation team?

We needed help to deploy the solution.

What was our ROI?

I have found that the solution serves the money.

What other advice do I have?

I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Oracle Database as a Service
December 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
reviewer2081601 - PeerSpot reviewer
Cloud Engineer/ Data Architect at a government with 201-500 employees
Real User
Jan 28, 2023
Transaction-wise, it's fast and uses the materialized view concept, but price-wise, it's costly and is challenging to scale
Pros and Cons
  • "What I found most valuable about Oracle Database as a Service is its fast transactions and materialized views."
  • "Oracle Database as a Service is a good product but costly. Scaling it is challenging."

What is most valuable?

What I found most valuable about Oracle Database as a Service is its fast transactions and materialized views.

What needs improvement?

Oracle Database as a Service is a good product but costly. The licensing costs for it should be reduced because it's expensive. The license fee for Oracle Database is more costly than my product license.

For how long have I used the solution?

We have used Oracle Database as a Service for more than twenty years.

What do I think about the scalability of the solution?

Oracle Database as a Service takes work to scale.

How are customer service and support?

Oracle support could be better, so I'm giving it six out of ten. There was a new release, and my team requested the patch, but it took the Oracle team a long time to address the request.

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up Oracle Database as a Service requires a lot of manual work, so setup-wise, it's a six out of ten.

Deploying the product takes twenty-four hours.

What's my experience with pricing, setup cost, and licensing?

Pricing for Oracle Database as a Service is expensive.

What other advice do I have?

My company has more than five thousand clients on Oracle Database as a Service, but it could now be less than that because of the price issue.

Thirty people maintain, monitor, and do ad hoc testing and recovery backup for Oracle Database as a Service.

If a client currently uses Oracle Database as a Service, I suggest keeping it. However, scaling it is challenging, and its pricing is costly.

In the past, Oracle Database as a Service was a nine out of ten. Nowadays, it's a five out of ten.

My company is an Oracle customer.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ayman Sayed - PeerSpot reviewer
Manager at a consultancy with 201-500 employees
Real User
Jan 12, 2023
Powerful database used for twenty years that offers speedy performance and good stability
Pros and Cons
  • "The customer service for this solution is very good. I would rate them a nine out of ten."
  • "Debugging this solution is challenging."

What needs improvement?

Debugging this solution is challenging. 

For how long have I used the solution?

I have been using this solution for twenty years. 

What do I think about the stability of the solution?

I would rate this solution an eight or nine for stability. 

What do I think about the scalability of the solution?

This solution does not offer the best scalability. I would rate it an eight out of ten.

How are customer service and support?

The customer service for this solution is very good. I would rate them a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup a seven out of ten. Deployment took two years. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution. 

What other advice do I have?

I use this solution because it is a powerful database and is faster than others. It has so many features. When I compare it with other database, I prefer the Oracle Database.

I would rate this solution an eight of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AANKITGUPTAA - PeerSpot reviewer
Consultant at a computer software company with 51-200 employees
Real User
Nov 15, 2022
Robust with good support and a nice GUI
Pros and Cons
  • "The solution is stable."
  • "It doesn't have an in-built database load balancer."

What is our primary use case?

We use the solution for different projects. One is our ERP project. One we are using for billing purposes for a billing project. However, we later migrated that. We also use it for payment systems. We've used it for two or three projects.

How has it helped my organization?

In terms of technicality, Oracle is very good. However, in terms of licensing, it comes at a very high cost. They should have worked on a costing basis. 

What is most valuable?

It's a very robust database product. It has more capabilities like object storage, file-level storage, and database. The activity redundancy in the database is great. There is DCDR replication. It also has a GUI interface, so we can get the dashboard capabilities and can manage and monitor some things in the database from that GUI interface.

The solution is stable.

It is scalable. 

Technical support has been great.

What needs improvement?

It doesn't have an in-built database load balancer, like a database proxy and a database firewall. It should provide this feature also, the database load balancing.

The deployment is complex. 

For how long have I used the solution?

We used the solution for almost seven years.

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

I have found that the solution is scalable. 

We have 100 or so users. For the databases, we are using them for more transactions, like 50 or 60 more for all the transactions we are getting with our system.

At this point, we do not have plans to increase usage. 

How are customer service and support?

The solution has good technical support. We find them to be helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a different solution prior to Oracle. I can't recall the name of the product, however. 

How was the initial setup?

The initial setup is very complex. It's not exactly straightforward. 

We only need three people to handle the deployment. That includes one technician and two DB admins.

What about the implementation team?

We had help from Oracle with the setup.

What was our ROI?

We have not really seen an ROI since the product is so expensive. 

What's my experience with pricing, setup cost, and licensing?

The product comes with a perpetual license with the per socket license. You have the sockets in your server, and you have to pay for them. However, the licensing cost is very dynamic. It depends upon your license provider or the Oracle product manager. The cost depends upon that.

It's a very expensive product.

There may be an open-source option. However, Oracle has proprietary features. Still, it is quite costly in terms of the environment.

What other advice do I have?

I'd recommend potential new users work on their licensing and requirements before procuring the Oracle licenses. They need to manage their ATS cost also in future plans if they're planning for two years or more. They should take care of this ATS part also and decide what their requirements are so they can get a good discount on that.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Project Manager at a financial services firm with 10,001+ employees
Real User
Oct 30, 2022
A stable, scalable solution to help manage client databases
Pros and Cons
  • "The most valuable features are the free tools provided to make the solution more secure."
  • "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."

What is our primary use case?

The primary use case of this solution is to manage enterprise customer data.

What is most valuable?

The most valuable features are the free tools provided to make the solution more secure.

What needs improvement?

The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The tech support is responsive and helps get the issues resolved swiftly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.

How was the initial setup?

The initial setup is moderate to complex.

What about the implementation team?

The implementation was completed through a vendor.

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual fee.

What other advice do I have?

I give the solution a nine out of ten.

We have around seven people using the solution in our organization.

The solution is expensive but I do recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GauravBatra - PeerSpot reviewer
Managing Solution Architect at a tech services company with 501-1,000 employees
Real User
Sep 27, 2022
Lots of features, easy to manage, and offers good support
Pros and Cons
  • "It's a scalable product."
  • "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."

What is our primary use case?

I work in the data cloud, mostly with big data machines.

What is most valuable?

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

What needs improvement?

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

For how long have I used the solution?

I've been using the solution for 12 years. 

What do I think about the stability of the solution?

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

How are customer service and support?

We have had a good experience with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

What other advice do I have?

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Implementer
PeerSpot user
Development Manager at a comms service provider with 10,001+ employees
Real User
Sep 2, 2022
Reliable, simple to implement, and expands well
Pros and Cons
  • "We have the ability to build several solutions to according to the requirements of our users."
  • "The product must improve its performance."

What is our primary use case?

In general, it's for our billing systems and for customers and customer service.

What is most valuable?

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

What needs improvement?

Performance always is an important issue. The product must improve its performance.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

What do I think about the scalability of the solution?

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

How are customer service and support?

Technical so far has been pretty good. 

How was the initial setup?

The solution has a straightforward setup. It is not complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

What other advice do I have?

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.