Development Manager at Telcel
Real User
Reliable, simple to implement, and expands well
Pros and Cons
  • "We have the ability to build several solutions to according to the requirements of our users."
  • "The product must improve its performance."

What is our primary use case?

In general, it's for our billing systems and for customers and customer service.

What is most valuable?

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

What needs improvement?

Performance always is an important issue. The product must improve its performance.

For how long have I used the solution?

I've been using the solution for five years. 

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What do I think about the stability of the solution?

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

What do I think about the scalability of the solution?

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

How are customer service and support?

Technical so far has been pretty good. 

How was the initial setup?

The solution has a straightforward setup. It is not complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

What other advice do I have?

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Guillermo Peña - PeerSpot reviewer
Software and Integration Architect at Unicomer
Real User
Top 20
Indexes are built in to the solution and it's very easy to implement
Pros and Cons
  • "You can be up and running the same day."
  • "When migrating to a different instance, the internal machine learning is lost."

What is our primary use case?

Our primary use case for this Oracle solution is as the repository for applications developed in-house. I'm a software and integration architect and we are customers of Oracle. 

What is most valuable?

I like that the solution is easy to onboard. There's no database on-premise that requires installation from scratch. Without the serverless option, installation is a very complicated process. It requires hardware as well as DBAs, operating system, and network administrators. With Database as a Service, you can be up and running the same day.

What needs improvement?

Although we do not need to set up our own indexes, because the solution internally improves the queries, when we migrate to a different instance, the internal machine learning is lost. The solution doesn't provide an option for migrating the index optimization to another instance.

For how long have I used the solution?

I've been using this service for nearly three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I believe it is scalable although we haven't had the opportunity to do that yet. 

How are customer service and support?

We have the Oracle Support Subscription and they have been helpful. We also have Advanced Customer Services from Oracle.

How was the initial setup?

We have set up the solution numerous times and it has been very easy.

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Database Administrator at Contemi
Real User
Top 5
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
  • "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
  • "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."

What is our primary use case?

We use the platform as a relational database management system.

What needs improvement?

Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.

For how long have I used the solution?

We have been using Oracle Database as a Service for nine years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

We use the platform daily. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support team could work faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.

How was the initial setup?

The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.

What about the implementation team?

We implemented the service with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I rate the pricing an eight out of ten.

What other advice do I have?

We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).

It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.

For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.

The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.

The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AANKITGUPTAA - PeerSpot reviewer
Consultant at Pi DATACENTERS
Real User
Top 5Leaderboard
Robust with good support and a nice GUI
Pros and Cons
  • "The solution is stable."
  • "It doesn't have an in-built database load balancer."

What is our primary use case?

We use the solution for different projects. One is our ERP project. One we are using for billing purposes for a billing project. However, we later migrated that. We also use it for payment systems. We've used it for two or three projects.

How has it helped my organization?

In terms of technicality, Oracle is very good. However, in terms of licensing, it comes at a very high cost. They should have worked on a costing basis. 

What is most valuable?

It's a very robust database product. It has more capabilities like object storage, file-level storage, and database. The activity redundancy in the database is great. There is DCDR replication. It also has a GUI interface, so we can get the dashboard capabilities and can manage and monitor some things in the database from that GUI interface.

The solution is stable.

It is scalable. 

Technical support has been great.

What needs improvement?

It doesn't have an in-built database load balancer, like a database proxy and a database firewall. It should provide this feature also, the database load balancing.

The deployment is complex. 

For how long have I used the solution?

We used the solution for almost seven years.

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

I have found that the solution is scalable. 

We have 100 or so users. For the databases, we are using them for more transactions, like 50 or 60 more for all the transactions we are getting with our system.

At this point, we do not have plans to increase usage. 

How are customer service and support?

The solution has good technical support. We find them to be helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a different solution prior to Oracle. I can't recall the name of the product, however. 

How was the initial setup?

The initial setup is very complex. It's not exactly straightforward. 

We only need three people to handle the deployment. That includes one technician and two DB admins.

What about the implementation team?

We had help from Oracle with the setup.

What was our ROI?

We have not really seen an ROI since the product is so expensive. 

What's my experience with pricing, setup cost, and licensing?

The product comes with a perpetual license with the per socket license. You have the sockets in your server, and you have to pay for them. However, the licensing cost is very dynamic. It depends upon your license provider or the Oracle product manager. The cost depends upon that.

It's a very expensive product.

There may be an open-source option. However, Oracle has proprietary features. Still, it is quite costly in terms of the environment.

What other advice do I have?

I'd recommend potential new users work on their licensing and requirements before procuring the Oracle licenses. They need to manage their ATS cost also in future plans if they're planning for two years or more. They should take care of this ATS part also and decide what their requirements are so they can get a good discount on that.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at NAVER Corp
Real User
Top 20
A scalable solution that provides easy data recovery
Pros and Cons
  • "The solution is scalable, has support & right incident, and allows easy data recovery."
  • "The solution’s price could be reduced."

What is our primary use case?

For financial companies, the performance and reliability of transactional data in banking systems are very important. Many financial companies use Oracle Database.

What is most valuable?

The solution is scalable, has support & right incident, and allows easy data recovery.

What needs improvement?

The solution’s price could be reduced.

For how long have I used the solution?

I have been using Oracle Database as a Service for 20 years. We are using v16.

What do I think about the stability of the solution?

When I started working here a long time ago, Oracle Database version 9 was not very stable, but after version 11, it got very stable. If we follow the patching process, such as applying CPU and PSU patches, we don't need to check the stability of the database.

What do I think about the scalability of the solution?

Oracle Database supports scalability and high availability due to clustering architecture, like RAC. You can easily expand data nodes or processing nodes to meet your needs. 1000 users are using this solution.

How are customer service and support?

Oracle Database offers 24/7 support, and many third-party companies contract with growing corporations to provide support services. You can easily get support from these companies.

Which solution did I use previously and why did I switch?

I have used Microsoft SQL Server and switched to Oracle Database because it can support large systems with many users. Most large systems today run on Unix or Reynolds operating systems, and Oracle Database is well-suited for these environments. However, IT environments such as AWS or Azure are increasingly moving to the cloud.

How was the initial setup?

The initial setup is good and convenient. We don't need to set up the worker in case of extra data. The machine and software are in one box. It takes one hour to install Oracle Database.

What about the implementation team?

As an engineer, I would install the Palantir environment or occasionally test the system environment for the operating and production systems. We rely on the database administrator for assistance.

What other advice do I have?

20 people are required for the solution’s maintenance. I can recommend Oracle Database to many companies, especially those using Oracle Cloud services. The price is not very expensive, and Oracle Cloud offers a variety of features and benefits. Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Consultant at Freelance
Real User
Top 5
Reasonably priced and a scalable solution
Pros and Cons
  • "It is a good solution and has a large community."
  • "They should add more integration to the solution."

What is our primary use case?

Our customers use the solution as a new business tool.

What needs improvement?

They should add more integration to the solution.

For how long have I used the solution?

I have been using the solution for 20 years.

What do I think about the stability of the solution?

I rate the solution's stability as a nine.

What do I think about the scalability of the solution?

It is a scalable solution. I have 100 customers using this solution.

What about the implementation team?

The solution's deployment and maintenance processes require two or three executives.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable, but it depends upon the negotiation.

What other advice do I have?

It is a good solution and has a large community. I recommend it to others and rate it as a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Software Architecture Lead at SoftwareONE
MSP
Top 10
Useful security, highly stable, and reasonably priced
Pros and Cons
  • "The most valuable Oracle Database as a Service is security."
  • "The initial setup could improve."

What is our primary use case?

Oracle Database as a Service for a web application used by our developer team.

What is most valuable?

The most valuable Oracle Database as a Service is security.

What needs improvement?

The initial setup could improve.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately one year.

What do I think about the stability of the solution?

I rate the stability of Oracle Database as a Service a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability of Oracle Database as a Service a six out of ten.

How was the initial setup?

The initial setup of Oracle Database as a Service is complex.

What was our ROI?

We have received a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is reasonable.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database as a Service a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Top 5
Powerful, adaptable, and reliable
Pros and Cons
  • "The solution is very stable. It's very powerful."
  • "For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two."

What is our primary use case?

I don't have a lot of experience just yet. I'm still learning the product. It's an ERP solution that we are providing. It's a very powerful database. 

What is most valuable?

The solution is very stable. It's very powerful. 

The solution can scale. You can use it with just a few or hundreds of users.

We have found the product to be very adaptable. 

It isn't too hard to set up. 

What needs improvement?

I'm a rookie at the moment. I still need to learn the solution. It's hard to discuss what is needed when you are still learning. 

For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two. 

A company needs to have skilled people on its team in order to really take advantage of the solution. 

I'm not sure about the ADF lifecycle. 

For how long have I used the solution?

I've used the solution for three months. 

What do I think about the stability of the solution?

The solution is stable. It is in production and is working well. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a scalable solution. It is easy to expand. 

We're using the solution with more than 50 customers. 

How are customer service and support?

At the moment, I've had no direct contact with Oracle. I'm not fully operating in the product just yet. 

Which solution did I use previously and why did I switch?

If a customer requires a solution, we go with that solution. therefore, we use a variety of products. 

For example, we've also used WebLogic, which is a bit simpler and easier to handle.

How was the initial setup?

The initial setup is pretty straightforward. You just download the installation and go.

Since we work with a variety of clients, we use different clouds. 

I'm not sure how long ht redeployment took. I did not directly handle deployment tasks. 

What's my experience with pricing, setup cost, and licensing?

The enterprise version can get quite expensive.

The bigger the customer, the more resources the customer requires, which can add to the cost. 

We've had a customer that has spent around 40,000 Euros for a database. 

What other advice do I have?

Oracle is a very powerful product. It's not a toy. Therefore, if a company wants to use it, it must have qualified people on board to manage it. It also requires some amount of memory or CPU. You need to have the space for it and a backup, et cetera. However, it's very useful, and it's a very professional database.

I'd rate the solution eight out of ten.  For our customers, it's the best solution we can provide. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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