Technology Director at 24i
Real User
Reliable and available but is too expensive
Pros and Cons
  • "The functionality is good."
  • "We'd like to see better support for non-structured data and in-memory load."

What is our primary use case?

We primarily use the on-premises version as our country does not allow the use of the cloud. We primarily use the solution as a database. 

How has it helped my organization?

We like the fact that it is very reliable. It's also very available. It's easy to find Oracle resources in our part of the world, and it's easy to replicate over other data centers. 

What is most valuable?

The functionality is good. It's flexible and easy to adjust. 

It is very reliable. 

The partitioning has been very useful. We like that we can do replication and indexing. 

The solution is stable.

It can scale, however, the cloud deployment would scale more easily. 

What needs improvement?

The solution is very expensive. 

We'd like to see better support for non-structured data and in-memory load. That would help with applications we need to cache. 

Buyer's Guide
Oracle Database as a Service
April 2024
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For how long have I used the solution?

I've been using the solution for over ten years now. I've used it since about 2006 or 2008.

What do I think about the stability of the solution?

The solution is stable. I'd rate it nine out of ten. It is reliable, and the performance is good. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it six out of ten. On-premises is less scalable than the cloud. 

How are customer service and support?

Technical support could be better. They should have more publicly available assistance instead of having a subscription. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We do use a bit of PostgreSQL. 

How was the initial setup?

The initial setup was complex. I'd rate the ease of setup three out of ten. You need to understand the file system, and you need to understand Oracle very well before setup. It's not like Microsoft, where there is a setup Wizard to guide you. You need very specific knowledge. 

The setup might take a day or two in terms of deployment. However, you need to put in the tables and build the applications on top of that, and that part can take several months. 

What about the implementation team?

We handled the setup in-house. 

What's my experience with pricing, setup cost, and licensing?

I'd rate the pricing one out of ten. It is way too expensive. We do need to pay extra for other modules, for example, for partitioning and compression. You can also pay extra for assistance. It's already too much, and then they make you pay even more. 

Which other solutions did I evaluate?

We did look at SQL and MongoDB since starting with the solutions. However, we did not look at anything before choosing Oracle. 

What other advice do I have?

We're customers and end-users. 

We have been using Oracle ERP for some time and are moving from on-premises to the cloud. 

I'd advise users to pay attention to licensing as it can get very, very expensive. Definitely look into other databases. 

I would rate the solution seven out of ten as it is the market leader and is very stable. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Csaba Molnar - PeerSpot reviewer
IT department manager at Szrt
Real User
Top 5Leaderboard
Good solution for managing large databases
Pros and Cons
  • "I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database."
  • "I would like the tool to improve the setup because it is complex."

What is our primary use case?

Our organization works in the gambling domain and we have gambling software. We use Oracle Database as a Service for our customers. The solution incorporates the user transaction database of our business.

What needs improvement?

I would like the tool to improve the setup because it is complex.

For how long have I used the solution?

We have been working with the solution for more than ten years.

What do I think about the stability of the solution?

The performance stability of the solution works fine. The solution is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 100,000 customers using the solution.

How are customer service and support?

The support is good but I would like to improve their time period.

How was the initial setup?

The setup of the solution is complex. However, we get support in case of any problems.

What about the implementation team?

We needed help to deploy the solution.

What was our ROI?

I have found that the solution serves the money.

What other advice do I have?

I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Oracle Database as a Service
April 2024
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Azhar Azhar - PeerSpot reviewer
BI consultant at RajhiSteel
Real User
Top 5
It has an analytical querying feature; its stability is excellent and allows effortless development
Pros and Cons
  • "What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. I also like the enhanced queries in Oracle Database as a Service best."
  • "Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement."

What is our primary use case?

I used Oracle Database as a Service as a secure database.

What is most valuable?

What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. No other database compares with Oracle Database as a Service in twenty-five years.

I also like the enhanced queries in Oracle Database as a Service. I've been using analytical queries and classes, which is what I like best about the service.

The service also has a VR feature which is excellent, though I'm not using that feature.

I also like how speedy Oracle Database as a Service is.

What needs improvement?

Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement.

For how long have I used the solution?

I used Oracle Database as a Service for a few years as the company was using it.

What do I think about the stability of the solution?

I found Oracle Database as a Service excellent, stability-wise.

What do I think about the scalability of the solution?

Oracle Database as a Service is highly scalable.

How are customer service and support?

Support for Oracle Database as a Service is always good.

How was the initial setup?

The initial setup for Oracle Database as a Service is straightforward. There was no difficulty in its deployment. It was easy to deploy.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service is always a bit costly, but it's an excellent service. My company used the on-premises version, and that was costly. I have yet to learn about the cost of the cloud version, though.

What other advice do I have?

My experience is with Oracle Database Administrator, Oracle Report Builder, Oracle E-Business Suite, Oracle Application Server, Oracle Client/Server, and Oracle Database as a Service.

I used version 12 of Oracle Database as a Service.

In the company, over five hundred people worked on Oracle Database as a Service in the last four or five years.

There's no plan to increase the usage of Oracle Database as a Service because the company is moving to another provider.

Five people, including a manager or supervisor, took care of the deployment and maintenance of Oracle Database as a Service.

I recommend Oracle Database as a Service to midsized and large-scale companies, mainly if you use the Oracle Email Delivery Service, which also requires going with Oracle Analytics Cloud. In today's modern world, if you're not using Oracle E-Business Suite and you store your data in the data warehouse and collect data from different interactive devices, such as cameras, the best solution is Oracle Database as a Service, partnered with Oracle Business Intelligence.

My rating for Oracle Database as a Service is ten out of ten, as no other service is comparable.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Independent Consultant at Unaikui
Real User
Top 5Leaderboard
An excellent database with an easy deployment process
Pros and Cons
  • "Oracle is the best database in the world."
  • "The product is very expensive."

What is our primary use case?

I use the solution to store data.

What is most valuable?

Oracle is the best database in the world. Everything about it is great.

What needs improvement?

The product is very expensive.

For how long have I used the solution?

I have been using the solution for 27 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We have three distributed systems. At each site, more than 100 people use the solution.

How are customer service and support?

We contact support for partitioning and indexing.

How was the initial setup?

Installing DB as a service is very straightforward. If we have to install it on-premise, we need a DPA.

What about the implementation team?

It doesn't take long to deploy the solution. The time taken for deployment depends upon the location of deployment. If it is a remote area, it can take a few hours. On a local site, it can be done very quickly.

We deployed the solution in-house. The deployment process starts with installation and choosing your language and other settings. If we are working on development, we can create the tables. However, if we deploy for live testing, we export and import without the data.

What was our ROI?

We have seen an ROI on the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the operating systems and VMs we use.

What other advice do I have?

I am using the latest version of the solution. I will recommend the solution to others. We have deployed the solution in Louisiana, Syria, and all over Africa. Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder at Simpro Tech
Real User
Top 5Leaderboard
Powerful, scalable, and secure
Pros and Cons
  • "The most valuable aspect of the solution is its security, performance, and availability."
  • "There is room for improvement in the speed of the data migration process."

What is our primary use case?

Oracle's Database as a Service has the potential to support both artificial intelligence and machine learning, but it seems that its capabilities in these areas have yet to be fully developed.

What is most valuable?

Security is a critical aspect for us, as well as the process of patching and updating the system. 

The availability of the system is ensured by running it on two on-premise servers, which are identical and located separately.

The most valuable aspect of the solution is its security, performance, and availability.

What needs improvement?

There is room for improvement in the speed of the data migration process.

For how long have I used the solution?

I have been working with Oracle Database as a Service for a few years.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

Oracle Database as a Service is highly scalable.

We have eight users who use the solution for project management, which we deploy for our clients. However, this is not the primary function of our own work. As an example, one of our clients has 50 users running a similar deployment.

In addition to our own usage, the solution is also used by the company we have contracted for core banking. 

We purchase the solution from them and they take care of its deployment and management. Therefore, we are not directly involved in the deployment process. 

While we initially went with Oracle, our clients are now the ones who are involved in the deployment process for the core banking solution.

How are customer service and support?

I have only contacted technical support through proxy.

Which solution did I use previously and why did I switch?

Previously, we were working with MySQL.

How was the initial setup?

The initial setup is generally considered straightforward, although there may be some challenges, particularly when new team members are introduced. However, once the team becomes familiar with the solution, the setup process becomes easier and more streamlined, even when working remotely.

Deploying the solution is generally considered to be easy, with the only major challenge being the migration of data from another database to this one. 

The data migration process can be complex and time-consuming.

What about the implementation team?

To deploy the solution, it is important to have the correct hardware specifications in place. Once these specifications have been met, and the necessary hardware is available, the deployment process can begin.

Once the database has been installed and configured, the system should be up and running.

What's my experience with pricing, setup cost, and licensing?

What has been done is that an annual subscription model has been launched, which includes the payment of both the AML (Annual Maintenance Fee) and the subscription fee, paid on a yearly basis.

Which other solutions did I evaluate?

I have evaluated both SQL and MySQL, and I have found that MySQL lacks the interactivity and capacity compared to SQL.

Oracle is typically chosen when a highly robust and reliable system is required.

What other advice do I have?

I would recommend this solution to other users.

I would rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Parker Chung - PeerSpot reviewer
Senior Director at Stark Technology Inc.
Real User
Simple deployment, easy troubleshooting, and highly reliable
Pros and Cons
  • "The most valuable features of Oracle Database as a Service are configuration and troubleshooting."
  • "Oracle Database as a Service could improve the performance when monitoring."

What is our primary use case?

Oracle Database as a Service is used to manage full-featured Oracle Database instances.

What is most valuable?

The most valuable features of Oracle Database as a Service are configuration and troubleshooting.

What needs improvement?

Oracle Database as a Service could improve the performance when monitoring.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately 10 years.

What do I think about the stability of the solution?

The stability of the solution is high.

I rate the stability of Oracle Database as a Service a ten out of ten.

What do I think about the scalability of the solution?

Most of my clients are small to medium-sized businesses.

I rate the scalability of Oracle Database as a Service a seven out of ten.

How are customer service and support?

We do not use the vendor's support but we use online resources.

I rate the support from Oracle Database as a Service a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Oracle Database as a Service is simple. The deployment took approximately one to two years.

I rate the initial setup of Oracle Database as a Service a nine out of ten.

What about the implementation team?

We have two people who deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is expensive.

I rate the price of Oracle Database as a Service a nine out of ten.

What other advice do I have?

We have two to three people who maintain the solution.

We are looking to switch to another solution, such as MongoDB or Postgres SQL.

I rate Oracle Database as a Service an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
IT Project Manager at Awash International Bank
Real User
Top 5
A stable, scalable solution to help manage client databases
Pros and Cons
  • "The most valuable features are the free tools provided to make the solution more secure."
  • "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."

What is our primary use case?

The primary use case of this solution is to manage enterprise customer data.

What is most valuable?

The most valuable features are the free tools provided to make the solution more secure.

What needs improvement?

The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The tech support is responsive and helps get the issues resolved swiftly. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.

How was the initial setup?

The initial setup is moderate to complex.

What about the implementation team?

The implementation was completed through a vendor.

What's my experience with pricing, setup cost, and licensing?

The solution is based on an annual fee.

What other advice do I have?

I give the solution a nine out of ten.

We have around seven people using the solution in our organization.

The solution is expensive but I do recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GauravBatra - PeerSpot reviewer
Managing Solution Architect at Cegal
Real User
Top 10
Lots of features, easy to manage, and offers good support
Pros and Cons
  • "It's a scalable product."
  • "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."

What is our primary use case?

I work in the data cloud, mostly with big data machines.

What is most valuable?

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

What needs improvement?

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

For how long have I used the solution?

I've been using the solution for 12 years. 

What do I think about the stability of the solution?

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

How are customer service and support?

We have had a good experience with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

What other advice do I have?

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Implementer
PeerSpot user
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