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Brian Imambaks - PeerSpot reviewer
Founder at Technovate
Real User
Mar 12, 2023
Reliable solution with zero crashes
Pros and Cons
  • "Oracle has helped our organization by being a reliable solution that is stable with zero crashes. The differentiation between Oracle's database and other databases is that Oracle needs more attention. It's not a click here, click there solution, it needs more time put in, but once you do that, it's ready to go and you can forget about it."
  • "The area in this solution that could be improved is that currently, it's difficult to do the setup. You need to do all kinds of command lines to get it set up. If that setup becomes easier and easily manageable, that would be great."

What is our primary use case?

The primary use case for this solution for the clients I have been working with is building applications and storing their data in the database. My other use case is helping companies set up data guards for high availability.

How has it helped my organization?

Oracle has helped our organization by being a reliable solution that is stable with zero crashes. The differentiation between Oracle's database and other databases is that Oracle needs more attention. It's not a click here, click there solution, it needs more time put in, but once you do that, it's ready to go and you can forget about it.

What is most valuable?

The most valuable feature is the solution's ability to seamless transform a primary into a standby database. When setting up failover where you have an active and a standby database and production goes down, you don't know if there are any issues. So, a seamless switch over to the standby is valuable because you can work on the production that has gone down to fix the problem.

What needs improvement?

The area in this solution that could be improved is that currently, it's difficult to do the setup. You need to do all kinds of command lines to get it set up. If that setup becomes easier and easily manageable, that would be great.

In the next release, I'd like to see a simpler connection between Oracle and other databases like SQL, MySQL, or a DB tool. I'd also like to see a simpler way to pull data from those external databases. This would add value to Oracle in my opinion.

Buyer's Guide
Oracle Database as a Service
April 2026
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Oracle Database as a Service since 2007. That adds up to around 16 years. I started using Oracle when it was Oracle version 10.

What's my experience with pricing, setup cost, and licensing?

The cost of licensing for this solution is quite high. 

What other advice do I have?

When it comes to other people looking into this solution, I would advise double-checking the pricing as it's quite high for Oracle. Other than that, go for it.

Overall, I would rate this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Md.  Kamruzzaman - PeerSpot reviewer
It Officer at Ziska
Real User
Dec 18, 2022
Provides a valuable single data run with a straightforward setup
Pros and Cons
  • "We value the single data run that the solution provides."
  • "The solution is not very stable."

What is most valuable?

We value the single data run that the solution provides.

What needs improvement?

The stability of the product can be improved.

For how long have I used the solution?

We have been using the solution for approximately fifteen years.

What do I think about the stability of the solution?

The solution is not very stable.

What do I think about the scalability of the solution?

The solution is scalable. Approximately 100 people utilize it in our organization. 

How are customer service and support?

We do not have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward. It's included in our server, and we have a data center with several devices.

What other advice do I have?

I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
April 2026
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,438 professionals have used our research since 2012.
reviewer1944924 - PeerSpot reviewer
IT Project Manager at a comms service provider with 10,001+ employees
Real User
Dec 7, 2022
An easy to use solution that helped us with our applications
Pros and Cons
  • "It is very easy to use."
  • "It is very hard to support Oracle Database."

What is our primary use case?

My primary use cases for Database as a Service are to create databases, tables, store procedures, and queries.

What is most valuable?

The solution's most valuable feature is the help it gives to our applications. It is very easy to use.

What needs improvement?

It is very hard to support Oracle Database.

For how long have I used the solution?

I have been using Oracle Database as a Service for four years.

What do I think about the stability of the solution?

Oracle Database is very stable.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately 20 users.

How are customer service and support?

Customer service and support with Oracle is good. I would rate the service they provide a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to using Oracle Database as a Service, we were using MySequence. We chose to switch solutions due to the cost.

How was the initial setup?

The initial setup of Oracle Database was neither easy nor complex, it depends on the experience of the individual implementing the solution. If you are experienced, it is not hard.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is less expensive than the previous solution we used.

What other advice do I have?

Depending on the company, I would recommend Oracle Database. Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Database Administrator at Contemi
Real User
Dec 6, 2022
Outstanding security and performance in this stable solution
Pros and Cons
  • "I would rate this solution as an eight out of ten because the stability and performance are good and the solution does not need to be maintained a lot."
  • "There is room for improvement in PL/SQL. It is not user-friendly and it is hard to understand."

What is most valuable?

The security and performance of this solution are outstanding. 

What needs improvement?

There is room for improvement in PL/SQL. It is not user-friendly and it is hard to understand.

For how long have I used the solution?

I have been working with this solution for about 10 years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

I haven't had many opportunities to work with the scalability features. I don't have much experience in this area.

How was the initial setup?

The setup, installation, and configuration are maybe a little bit complex the first time. Of course, when you've done it several times, you become familiar with it, so for me, it is not too complex. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. 

What other advice do I have?

I would rate this solution as an eight out of ten because the stability and performance are good and the solution does not need to be maintained a lot. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2022396 - PeerSpot reviewer
Oracle DBA at a tech vendor with 51-200 employees
Real User
Dec 4, 2022
Beneficial vendor management, reliable, and good support
Pros and Cons
  • "The most valuable feature of Oracle Database as a Service is that it is managed by the vendor and you do not have to purchase on-premise hardware."
  • "Oracle Database as a Service could improve the provisioning. You have to recreate on-premise hardware environments in the cloud, it was not very intuitive."

What is most valuable?

The most valuable feature of Oracle Database as a Service is that it is managed by the vendor and you do not have to purchase on-premise hardware.

What needs improvement?

Oracle Database as a Service could improve the provisioning. You have to recreate on-premise hardware environments in the cloud, it was not very intuitive.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately four years.

What do I think about the stability of the solution?

The stability of Oracle Database as a Service is good.

What do I think about the scalability of the solution?

Oracle Database as a Service is scalable.

How are customer service and support?

The support from Oracle Database as a Service is above average.

How was the initial setup?

The initial setup of Oracle Database as a Service is complex.

What's my experience with pricing, setup cost, and licensing?

The price of the solution depends on the scale of how you will use it. 

What other advice do I have?

I rate Oracle Database as a Service a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
KopanoRamaphoi - PeerSpot reviewer
Consultant at Rpc Data
Real User
Mar 24, 2021
Scalable with good analysis and diagnosis functionality
Pros and Cons
  • "If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free."
  • "Oracle has managed to allocate tools that can be used to analyze the problems when they arise, and they've done tremendous work in terms of analysis and diagnosis."
  • "One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve."
  • "One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle."

What is our primary use case?

We can use the product for so many things. For example, we can use it for integrating with different services, and as a middleware, using it to access the Oracle forms. I've used it with things like Enterprise Manager Cloud Control or Enterprise Manager.

What is most valuable?

Since I work as a database administrator, I like the way Oracle has Oracle database information. So it's quite easy for me to rectify issues pertaining to Oracle Database. Oracle has managed to allocate tools that can be used to analyze the problems when they arise. 

They've done tremendous work in terms of analysis and diagnosis. It's quite easy to use the database, provided you have managed to install it according to your Oracle standard. 

The solution has been very stable over the years.

We've found the solution to be quite scalable.

If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free.

What needs improvement?

We've been very happy with the solution. I can't recall any missing features. It works well once it is installed correctly. If you install it incorrectly in your environment, you may run into issues.

One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve.

For how long have I used the solution?

I've been using the solution for quite some time now. We've roughly been in production for more than five years now.

What do I think about the stability of the solution?

The solution is very, very stable. It doesn't crash or freeze. It's not buggy or glitchy. It's reliable and offers good performance.

What do I think about the scalability of the solution?

The solution is highly scalable. I did try both Autonomous Database and Data Warehouse on the cloud. On the cloud, there isn't much. You need to work a lot on the data side where ever you want, how you want your data to be presented. Things like BI are going to present your data. 

We support a huge number of users. The number of users Oracle can handle is amazing.

How are customer service and technical support?

Oracle technical support has always been very good. We have no complaints. They are helpful and responsive and we are satisfied with the level of support they provide to us.

If you have an Oracle Support Account, you shouldn't run into any issues at all.

How was the initial setup?

There really isn't an installation process for the solution. It's on the cloud.

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with payments or licensing and therefore cannot directly speak to overall costs or licensing agreements. 

What other advice do I have?

We're just a customer and end-user and we help clients that are also using Oracle.

We're using an older version of the solution.

As an IT company, we provide services to different companies. Right now we are working on a project which is running on an older version, 11G. It's a government institute. However, we support a huge number of users.

I always recommend Oracle for my clients, to those who are interested in engaging technologies. I always encourage others to also take certification courses. Oracle has had free courses for the cloud, and I really advise those interested in the solution to get in on one.

In general, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1521750 - PeerSpot reviewer
Senior BackEnd .net at a wholesaler/distributor with 1,001-5,000 employees
Real User
Mar 24, 2021
Solution helps our clients migrate databases quickly to the cloud
Pros and Cons
  • "My impression of the scalability of Oracle Database as a Service is very high."
  • "Thanks to Oracle Database as a Service, we can help these clients migrate quickly."
  • "The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible."
  • "The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible."

What is our primary use case?

Our clients have a variety of use cases for this solution. It can be used at gas stations and supermarkets. 

What is most valuable?

Clients come to us with huge on-prem databases. Because of the size of the databases, it can be difficult to grow to cloud. Thanks to Oracle Database as a Service, we can help these clients migrate quickly. 

Oracle solutions give our clients visibility.

What needs improvement?

No company is perfect, but Oracle does need to improve their support. They need to really focus on the customer experience, et cetera. 

I would also like to see them improve the Oracle Database Interface for distributor businesses.

For how long have I used the solution?

I have a year of experience with Oracle Database as a Service. 

What do I think about the stability of the solution?

My impression of the stability of this solution is also very high.

What do I think about the scalability of the solution?

My impression of the scalability of Oracle Database as a Service is very high.

How are customer service and technical support?

I think that Oracle's technical support could improve. When they understand what the problem is, they are fast and solve it quickly, but it is difficult to get to that point with them. Sometimes communication is strained by the fact that we're always talking to different tech support specialists. Maybe the solution would be a sort of segmentation of their tech support team by departments. They do have some good people, but it takes some time to find them because you have to go through their call center. 

How was the initial setup?

The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible.

Which other solutions did I evaluate?

For our clients, Microsoft is an alternative. Microsoft is cheaper, faster and has better support than Oracle.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1229121 - PeerSpot reviewer
Founder at a legal firm with 11-50 employees
Reseller
Aug 2, 2020
Good integration with Oracle products, but it is expensive and the licensing is complicated
Pros and Cons
  • "The most valuable feature is the integration into other Oracle applications."
  • "The most valuable feature is the integration into other Oracle applications."
  • "The licensing model is complicated and should be simplified."
  • "The licensing model is complicated and should be simplified."

What is our primary use case?

We are a solution provider and Oracle Database as a Service is one of the products that we supply to our clients. When we sell application solutions, such as one for core banking, they all need a database. In some cases, we use this service to satisfy the requirement.

What is most valuable?

The most valuable feature is the integration into other Oracle applications.

What needs improvement?

The licensing model is complicated and should be simplified. There are different prices that depend on hardware and other factors.

For how long have I used the solution?

I have been working with this service for between four and five years.

What about the implementation team?

We engage with a partner to perform the installation of this managed service to our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit expensive.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.