One Identity Manager Primary Use Case
It is mainly an identity governance tool. It is being used to collect, for example, any new employee records or employee records in general from HR systems, such as Oracle, SAP, and Workday, and then push it downstream for systems such as Active Directory, Exchange, etc. This is the main functionality of it.
The other functionality for it is to have a request platform, such as a web portal, for requests for access, approval, and user-based grants and reviews.
View full review »We use it for identity management and governance. We are a large financial institution; therefore, we use it for identity management and all the cases surrounding that, such as segregation of duty, attestation, extensive provisioning, and life cycle management.
View full review »The overall purpose for using this product is for identity management, which is our core requirement.
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One Identity Manager
June 2025

Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
I am a consultant for One Identity Manager and implement it for clients. They use it for ordering permissions, attestation of permissions, and reporting on permissions.
View full review »I used it in my last organization. We wanted to publish the applications present in the Oracle Database on the IAM portal. We used One Identity Manager to publish the apps on the portal so that end users could access product policies and workflows from this website. This included handling approvals, user workflows, SOD violations, SOX compliance, and other aspects.
View full review »We utilize One Identity Manager for several key processes. Primarily, it manages the entire employee lifecycle, including joiners, movers, and leavers, for identity management. Additionally, we use its attestation module to conduct bi-annual recertification campaigns, validating existing access rights. Recently, we expanded its use to manage cloud entitlements, including EntraID.
We use One Identity Manager for classic identity management tasks like provisioning and de-provisioning. It is employed for user requests and identity governance. It supports a comprehensive setup that includes user access, requesting functionalities, and identity governance measures.
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We use this solution to enable a lifecycle for all the accounts we have in our Active Directory. One Identity Manager helps us enforce rules and renewal periods. It assists in tracking useless accounts to ensure that we do not retain people's accounts once they leave the company. We are extending the solution, highly customizing it to associate almost every object in our Active Directory with an identity. Every identity has a lifecycle and specific rules enforced by One Identity Manager.
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I have been in various roles. I have been a developer, an operational manager on this One Identity tool, and also a product analyst. We have used it in various phases.
I'm an official partner. The consultants I work with have provided me with a consultancy license, and the clients have their own licenses, but we work with our own licenses. Whenever there is a vendor bug or something is needed, we use our license to raise a ticket on behalf of our client.
The consultancy that I work with has been One Identity's Partner of the Year for the last five years. We have offices in Europe, the Middle East, Asia, Africa, and the Americas. In Europe, the Middle East, and Africa, we have been the top partner for the last three years, and in Asia-Pacific, we have been the top partner for the last year.
We have a license program with them. When we sell the product, it's a partnership between One Identity and us. They get a share of the profit, and we get a share. The client pays the full price of the product.
We are currently using One Identity Manager for identity management, but not for access management. I have extensive experience with One Identity through previous work with large insurance and utility clients, both of which heavily utilized the platform for identity and governance.
View full review »PB
Puneeth Bandi
IAM DEVELOPER at a university with 10,001+ employees
I use One Identity Manager for RBAC in my current project. We do provisioning and de-provisioning. After running certification campaigns, it automatically aggregates. I also onboard several applications in One Identity Manager. We also use it for audits, recordings, and activities like entitlements or policies with segregation of duties.
View full review »We are a system integrator and used One Identity Manager for our client.
View full review »IJ
Igor Jovanovski
SME (Subject Matter Expert) at a insurance company with 10,001+ employees
We use One Identity Manager as our primary solution for identity and access management. We use it for multiple functions including identity lifecycle, access management, provisioning, segregation of duties (SODs), and attestations. It is being used for the core IM functions.
One Identity Manager's primary use is managing employee identities, encompassing the entire lifecycle from onboarding and role changes to offboarding, including lifecycle management, certification, segregation of duties, and identity retirement.
View full review »We are using One Identity Manager to change our previous old identity access management platform. Currently, the separation of duties is the most important aspect.
View full review »We use One Identity Manager for access management and provisioning, as well as onboarding target system applications. It focuses on identity management and providing access.
We use different tools like Web Designer and Synchronization Editor, and we do implementation, customization, and configuration based on our requirements.
View full review »One Identity Manager is our primary tool for managing identities and access, encompassing the entire employee lifecycle from onboarding to offboarding. This includes managing entitlements, requests, and approvals, enforcing segregation of duties, and conducting regular access recertification.
We are currently utilizing a hybrid model, where our primary SQL Server remains on-premises while some web servers have already been migrated to the cloud, with further cloud migration in progress.
View full review »We use One Identity Manager for user lifecycle management and access management.
View full review »We use One Identity Manager for workforce identity and access management. We have implemented basic controls like joiner, mover, and leaver processes for our employees.
We are integrating our most critical and important business systems and applications into it, handling the access management to those systems using One Identity Manager.
View full review »PT
Pavan TV
Sr IT Specialist at a comms service provider with 11-50 employees
I work as a tester and qualitative analyst for a German client. They use One Identity Manager for identity management, which connects to various downstream applications such as SAP, DLCM, and RSA Archer. This requires numerous connectors, including Azure Active Directory and Microsoft Active Directory. Additionally, we create custom records from SuccessFactors using its integration with One Identity Manager. We sync data from SuccessFactors to create personal accounts and provision user accounts. We also create external identities for all vendors. Furthermore, we use One Identity Manager for reporting and auditing purposes.
We deployed One Identity Manager using a hybrid model through a CI/CD pipeline.
View full review »Our company uses it internally to request access to different customer environments. We use it as a centralized RGA for distributing different kinds of VR-managed service providers.
View full review »I am certified as both Technical Specialist and Implementation Professional on the product.
I assist various clients in diverse sectors, mostly finance, industry companies and municipalities. I have quite a broad background in implementing it in different scenarios.
View full review »We use Identity Manager for several things, such as automating our XML process, user provisioning and reprovisioning, and governance-related activities like access reviews and degradation of duties.
Identity Manager sits at the center of the organization. We integrate our systems, like Workday, into other HR systems for employees and contractors. If there are any vendors and customer-related identities, we feed the data from those systems into One Identity. One Identity Manager is configured to the initial access established when someone joins the organization, such as email, Active Directory, desktop logins, timesheets, and common apps that everybody in the organization requires.
We also have request systems in ServiceNow integrated with One Identity Manager on the back end. The request tool goes through ServiceNow, and One Identity creates a notification that a user has requested access to an application. Identity Manager will provision those users on those systems. Some requests are automated and others are semi-automated. When a ticket is opened in ServiceNow, the team will pick up the ticket and work on it. Once they do that, an update comes into the IDM system saying that this user has been granted this access. One Identity Manager is the central book of records or identities and their access levels.
One Identity Manager streamlines our entire identity lifecycle management. It handles onboarding new joiners, assigning and controlling roles with role-based access control, and automates user access reviews twice a year. Additionally, the system facilitates reporting for audits, providing auditors with necessary information on demand. This centralized system acts as a one-stop shop, managing everything from onboarding and role assignment to offboarding and emergency access control.
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Our primary use case for One Identity Manager is focused on automatization and digitalization, specifically in introducing identities with appropriate permissions across various IT systems.
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We have several use cases. I work with the German police, who use it to manage use cases. When the forensic examiner goes to the field to gather evidence, they have to transfer this evidence to investigators. We handle the entire process of data cleaning. When the forensic examiner goes to the field, an identity and governance process takes that data, creates an evidence file for it, and transfers that file to an investigator in that team. We also do email password provisioning.
We improve case processes for the bank we work with. They're also using One Identity for account management and provisioning. I'm working with an architecture firm onboarding new employees. There's a global assignment process where an identity or an employee can be assigned to a different country, and he still has to retain his employment. We map the identities even though he's given employment in another country.
View full review »I use One Identity Manager for all the IAM capabilities in my day-to-day use cases, such as Identity and Access Management.
View full review »We use One Identity Manager for access control and identity management. It is the central repository for all our organization's users. It has all the access control points, role-based access control, security policies, single sign-on, password management, and privilege access management for all the stuff we did.
View full review »We utilize One Identity Manager for user identity access management and troubleshooting, all founded upon dynamic roles.
View full review »One Identity Manager is a software tool specifically designed to manage and govern employee identities throughout their entire lifecycle within a company. Similar to other governance tools, it ensures employees have the right access to data and applications based on their role, from the moment they are hired until they leave the organization.
View full review »I designed and implemented One Identity Manager for clients across various companies. This involved a wide range of use cases, including standard employee lifecycle processes like onboarding, transfers, offboarding, and location changes. I also implemented more sophisticated use cases, such as automatically creating Active Directory groups and service accounts based on user requests and approval workflows.
View full review »One of our largest clients in the food and beverage industry uses One Identity Manager to manage its user identities and access controls. They have several applications that require user accounts, and for this purpose, we implemented One Identity Manager. This system effectively manages over 200,000 user accounts and provides access to these applications. Additionally, some applications are integrated with One Identity Manager to streamline account creation, such as setting up Exchange mailboxes.
View full review »One Identity Manager can handle all identity use cases.
We use One Identity Manager for identity governance.
View full review »SK
SanjayKumar10
Manufacturing Executive at a manufacturing company with 10,001+ employees
The primary use case is the JML role-based access provisioning and access re-certification.
View full review »AK
Ankit Kashyap
Works at a consultancy with 10,001+ employees
I use One Identity Manager to implement an identity governance and administration solution for end users.
View full review »One Identity is an IGA tool for identity and access governance. One Identity has another product called Safeguard for privileged access management. Our organization is a startup, so we don't have any cloud applications in One Identity Manager. We manage the Active Directory, LDAP, JDBC applications, and CSV files.
View full review »We use the solution for the management of identity and access identity, mostly for our employees.
View full review »I am a consultant who works on the backend of One Identity. When a client has a requirement, I add it to the back end.
View full review »One Identity Manager is an identity governance and management tool. Our customers have defined policies based on their infrastructure but not an intelligent centralized system that handles all the application and user information. When a user requests access to an application, we're the first ones to get that info and perform corporate operations like onboarding and offboarding. We also provide the necessary access.
We manage about 200,000 users. A bank is one of our biggest clients, so managing their systems is a little more complex. They have multiple streams, making it somewhat complicated.
View full review »We utilize One Identity Manager to oversee all the identities within the company, and we are constructing workflows to enable self-service keys for compliance and access matters.
DA
Danial Arshad
IT Architect at a consultancy with 1-10 employees
We are utilizing One Identity Manager as a provisioning engine. The main use case for us is to manage the identity life cycle of enterprise users in our context.
View full review »We use One Identity Manager to synchronize SAP inbound and outbound Exchange data. More generally, we aim to synchronize data between target systems, such as those used in banking or other companies, and One Identity Manager.
View full review »Its main purpose is identity management. It is an IGA tool. The organization where I am currently working is mainly using One Identity Manager for identity management and access control. We are also using it for various types of provisioning such as Azure AD, Exchange Online, or SAP account creations. When we talk about identity management, we also consider the various access recertifications. All those are being carried out as part of One Identity Manager.
View full review »We obtained tickets for user access roles to grant appropriate access to specific target systems. To process these tickets, we need to determine the user queue number, search for the corresponding user in One Identity Manager, and verify their target roles. The process includes understanding how to resolve each ticket.
View full review »We started using the solution for the supply chain. We are a retail organization (FMCG) and we use it in the distribution center, at the head office, and for all of our employees in the stores, even the stock clerks.
SM
User:761226
Consultant at a tech services company with 11-50 employees
The purpose of the solution is to add customers with identity and access management. We build software for them and configure everything, however, we're more on the consulting side.
View full review »Currently, we are using the One Identity Manager solution for user feeding from the HR database to target systems such as Microsoft Active Directory, Microsoft Exchange, and other protocols and servers. In our organization, One Identity's main use case is user feeding, user onboarding, and user offboarding.
We have created job flows for users, and One Identity listens to our HR database to see if there are any changes. It detects any changes and then synchronizes with the target systems or feeds the target systems. We have created a custom workflow based on our organization's requirements, and then we are managing our users with One Identity.
One Identity has a single sign-on solution. If you want to use single sign-on or auth providers in your organization, you can use it, but currently, we are not using it for the single sign-on features. We are using it for privileged accounts. We have created custom rule sets for access reviews, attestation, etc. We have also created flows for the segregation of duties and job rotations. We are handling these operations or regulations with One Identity.
We are completely working with an on-prem solution. As per Turkish financial regulations, we can't use cloud services for financial services. That's why we didn't test any scenarios related to the cloud and any software on the cloud. We are currently using its latest version.
View full review »We're a consulting company and provide professional services. If the customer has the solution, we end up using it.
View full review »ST
Telaprolu
Software Developer at a insurance company with 10,001+ employees
I have implemented One Identity Manager in banking for research access and education for onboarding diverse users, managing identity lifecycles, and automating processes like account activation and provisioning. It is crucial for securing and streamlining identity management in both sectors.
Like any other identity manager product, the best use cases for One Identity Manager are where you need to use a lot of business logic, and you'll have to configure the processes the way the business wants. In my opinion, One Identity Manager is the best product for business logic and administration. The solution is pretty scalable and can be used in finance, health care, and higher education. One Identity Manager would help if you have an SAP in your environment. It's a top product related to active directory and integration.
View full review »My clients use One Identity Manager to streamline and enhance their identity and access management processes. Whether it is a university simplifying student onboarding, or a global corporation managing employees across multiple branches worldwide, One Identity Manager helps them efficiently onboard, move within the organization, and offboard individuals.
View full review »One Identity is used to create, sync, and delete accounts automatically across multiple systems. The product allows employees to be managed from our Human Resources system, while consultants and temporary personnel can be managed manually. The system provides automated workflows and birthright assignments for easier management of similar accounts or those in the same department or role.
With the system synchronized with our HR database, new account creations are automated and include an email to managers providing users with their credentials for initial login. Only the hiring manager will receive a copy of the initial username and password, helping further secure this information and have it readily available before the employee begins.
View full review »We provide IT services for several European clients, so their individual use cases vary. For example, one is a research center in Sweden.
View full review »JA
Javeed Akthar
IT Engineer at a tech services company with 10,001+ employees
We use One Identity to integrate our internal and external applications into SSO.
I implement One Identity for multiple use cases, including identity management, access assignment, and workflow automation. I also use it to migrate workloads from the admins to the business owners of the resources that are available in the IT shop.
Our primary use case was to onboard certain applications for a customer.
View full review »The use case is like any other identity management solution: to provision and de-provision software accounts and entitlements for new hires and terminations, and to update name changes, leaves of absence, and those kinds of business cases. The goal of the tool is to automate processes of updating or modifying user access.
We utilize One Identity Manager to manage the employee lifecycle, provision user accounts, administer numerous systems, and maintain a web portal.
View full review »We operate in three regions and use One Identity Manager for identity governance.
View full review »In terms of the use case, the traditional use case related to IAM is to synchronize the accounts to the user ID.
Most of the time, we connect it to Active Directory, Azure AD, SAP One, and one or two other systems at the first stage of the project. At the next stage, we start to integrate it with other systems.
My company is an integrator and a partner. I am not the final customer. I deliver solutions to our customers. I also have other solutions in my portfolio, but my strength is Identity Management.
View full review »The primary use case involves overseeing comprehensive identity and access provisioning, along with managing the onboarding and de-provisioning processes for users. This includes orchestrating the creation of new projects, conducting simulations, and ensuring synchronization between a core solution and other target systems.
We use the solution for managing identity access in a production company with nearly 6,000 users and more than 10,000 employees.
View full review »We're using One Identity as the identity management solution for the staff of a large insurance company with around 50,000 employees globally.
The primary use case for One Identity Manager is for managing identities.
View full review »The purpose of One Identity Manager is to implement identity and access management tools. For on-premises use, we must connect various target systems and trusted sources with the central identity and access management tools. This involves integrating Workday or other HR management systems with One Identity Manager and linking authentication sources, such as Active Directory or Azure AD, with One Identity Manager. Additionally, One Identity Manager has a specialized connector library for SAP solutions.
This solution can be deployed on the cloud and on-premise.
View full review »SS
Srivalli Sristla
IAM Engineering Manager at a construction company with 10,001+ employees
We do employee lifecycle management through One Identity Manager with the source being SAP. We do not just do human accounts, like SAP accounts, but we also do non-human accounts, e.g., service accounts, shared mailboxes, distribution lists, and mail contact objects. We also use the API feature of One Identity Manager to provision from ServiceNow. These are its core functionalities.
View full review »We use One Identity Manager to control what our users access.
View full review »We primarily use the solution for background management. It's used for provisioning and license management.
View full review »CT
Carlos Tum
IT Consultant at 4 Rivers GmbH
I install it for other companies, and one of them uses it for custom processes.
View full review »We use it to manage the roles that everybody receives for our network. We use it to create an overarching business role and then we have individual, direct assignments to provide extra permissions where needed.
View full review »Our company hosts our on-premises application with this solution. It is not a complete SaaS product but rather a hosted environment in their tenancy.
We use One Identity Manager for every need. We use it for provisioning, cataloging, approvals, connecting to systems, and also for trying to figure out what's going on, governance, reporting, and provisioning changes. It's also for leavers, joiners, and movers. The solution is for everybody.
View full review »MH
Marc Hotescheck
IT Architect at a tech services company with 501-1,000 employees
We are a company in the health sector, with about 50,000 employees from six different health organizations. We use the solution to help automate all the processes around hiring and firing. We have automated as many processes as possible around user accounts and mailboxes, and file and folder administration. And with the IT Shop, customers can request permissions themselves.
View full review »We use the solution for creating and completing enhancements and other features. Personally, I have experience working as a .NET developer and working with the SQL server database. When I joined Wipro, I worked mainly with One Identity Manager tool as a developer. In addition, I do web design and object browsers, job queues, and use other tools.
My company has a lot of use cases for One Identity Manager. In my previous company, I've been maintaining the tool, so I used to go to clients who needed improvements and support in terms of provisioning, and I provided those services. Now, in my current company, I'm in the Identity Management team, and my company is using its old Identity system with One Identity Manager, particularly for provisioning, access management, compliance, and certification, apart from identity management.
View full review »MT
Matt Thomson
Principal Consultant at CyberCX
We used One Identity Management for 15,000 employees of a financial services firm. In addition to the IM functionality, we leveraged One ID for Identity Governance - including access certifications.
We had automated provisioning of users based on HR data. This automatically created 4-5 base accounts and birthright access for users. In addition to that, we leveraged the IT shop to request roles for users which, for the most part, automatically provisioned access to users.
In addition to this, we used the Attestation features of the product to aid in our User Access Reviews.
One of the key use cases is certifications for SOX applications. Another is centralized onboarding and offboarding. Another use case is the Self Service using the IT Shop, which gives us a repository of entitlements that people can request and then have the approval workflows, and document the approvals for SOX and other regulatory requirements.
The appliances we use for this solution are VMs. We went with that version because we're forced to. We're not allowed to use physical hardware. Our infrastructure group requires us to use VMs.
View full review »AT
AhmedTaha1
Software tech lead at 1DConsulting
We are tech consultants who deploy One Identity for our clients. Our clients use One Identity for provisioning and deep provisioning users. It is also used for the recertification process and access review. We have integrated One Identity for 15 to 20 clients. Soon, we expect to deploy it for another five to 10.
View full review »One Identity Manager is a central identity provider and authorization provider, and I've been using it for multiple customers who use it as a central identity provider.
View full review »This solution creates the roles for the NDSS, including onboarding of accounts. It's an end-to-end solution in that the customer will request some permissions, and it will enter treatment for that user, then push the data or automatically onboard admin accounts for that user.
View full review »Access governance related to audits.
BAAN, AX, AS400, AD, Exchange, Footprints, several home-grown applications.
We had a relatively small AD (about 5,000 users) but our primary challenge was that all of the legacy systems in place, including multiple instances of BAAN that came from different M&A deals, each with their own configurations and entitlements.
View full review »EF
Eva Ferk
Identity Manager at University of Maribor
We had several tools over time to try to gain control of IAM, but none of them were capable enough for our needs. We simply had too many systems to work with. We wanted one digital identity for each user and a comprehensive view of each user’s entitlements.
View full review »Our primary use case is to control access to our open source Unix and the app store games. This is a banking organization, so you don't want to give all of the rights to one person.
View full review »MF
Massimiliano Ferrazzi
Senior Manager Global IT Operations at a healthcare company with 10,001+ employees
We use it to manage all identities within the company. We use it to monitor users when onboarding and offboarding. We also use it for all the related accounts, such as SAP accounts and AD, to give permissions to our employees within these systems.
We do all the privileged management as well within One Identity Manager, which mainly consists of monitoring and control of users, especially who's changing what.
View full review »We use it to control identity and access management in our company.
View full review »We use it to make requests and show the information that the users have, as well as for attestation.
View full review »RA
Riyas Abdulkhader
Security Architect, InfoSec Consultant at Confidential ( Sensitive Industry)
Our primary use case is for integration to a second system, which will use the role-based access management for the identities and user accounts in the One Identity Manager.
AE
MrOak
Senior System Administrator at a manufacturing company with 10,001+ employees
It manages our Active Directory and SAP user accounts according to HR data and assigns permissions via request or rules.
View full review »We use it for all things related to identity in our organization.
View full review »We use it to facilitate our total identity and access management process, from HR to our target systems are using this product.
View full review »PS
Pascal Stockmann
Consultant at igf-logic GmbH
My primary use case for the solution for the last several years was migrating from version 6 or older to version 7 or 8. Most of the time, we implement new features, optimize existing features, or do project management for the customer.
View full review »The primary use case is to allow users to quickly administrate their permissions and data.
View full review »JP
Reviewer235911
Product Specialist at a retailer with 10,001+ employees
The primary use case is to handle identities.
View full review »MB
Michael Botek
CEO at IT Design Software Projects and Consulting
We use it for the identity lifecycle.
View full review »MS
Miska Siirto
Lead Solution Architect at Tieto Sweden AB
We using it internally. We are also offering it to our customers as a managed service.
View full review »UY
Umit Yilmaz
Owner at UY IAM Consultancy
The primary use case for this solution is implementing them at the customer site, according to the customer's business needs. E.g., certain customers needs an attestation case.
The reason for implementing this solution is the need to become somewhat more in control. There is also the ease of use for connecting products to target systems, like an Active Directory or Exchange.
View full review »We implement One Identity Manager for our customers.
View full review »We are managing the entire trend for our identity management, from HR hire until offboarding. We use it for managing all the IT accounts in the company, which has hundreds of thousands of identities.
View full review »BF
Vp841f
VP at a healthcare company with 10,001+ employees
The primary use case is managing business applications.
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Marta Dern
Analyst at Grifols
We are using One Identity Manager to manage user access requests. Then we manage the provision, as well as the provision of those users. We get the identities from SAP and then we provide them whatever access they are requesting.
View full review »We use it for meeting compliance requirements.
View full review »We mostly use One Identity Manager for the tasks of onboarding and offboarding business roles, assigning permissions, and ensuring that we have a record in auditing to fill out compliance needs.
View full review »We use it to give the right access to the right resources.
View full review »The primary use case for us is to follow the identity lifecycle, starting from feature improvement up to many accounts along with targeted systems.
View full review »TG
Tadej Grebensek
IT Engineer at Gorenje Vertriebs GmbH
We use it to manage identities, We have around 12,000 employees who need to be managed, which is a lot of people worldwide. It is sort of stressful to manage proactively unless you have automated systems.
View full review »We have this process of provisioning and non-provisioning users, depending on our SAP HR database.
View full review »SP
Samuel Paul
IAM / IGA Architect - Associate Director at PRIZM
We have chosen the product, especially for its governance for all the processes of the company, onboarding of employees, and lifecycle processes.
View full review »We want to bring our on-premise systems under our control, then our cloud solutions under our control.
View full review »DC
Deepu Chandran
Identity Access Management Specialist at linde
As consultants, we use it for provisioning, for access management in SAP, for AD access management. In the future, we may use it for many other applications like SafePoint and Office 365.
View full review »TS
Tobias Stehle
Product Owner at dm-drogerie markt GmbH + Co. KG
We manage companies identities and different legal bodies in it from all over Europe.
View full review »RA
Riyas Abdulkhader
Security Architect, InfoSec Consultant at Confidential ( Sensitive Industry)
This was for customers identity management, where there were a huge number of domains and the customer had unnecessarily complicated the system with a lot of parameters and attributes.
View full review »Buyer's Guide
One Identity Manager
June 2025

Learn what your peers think about One Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.