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Owner at FORE SOLUTIONS
Reseller
A storage product offering exceptional scalability and overall good performance to its users
Pros and Cons
  • "Compared to Dell Unity XT, what I see as an advantage in NetApp EF-Series All Flash Arrays is the fact that it is more scalable...The performance of the product is good."
  • "The solution's technical support is not as good as it is supposed to be since you have to push them to get support."

What needs improvement?

A disadvantage of NetApp stems from the fact that it does not have a product, like Isilon, that offers object-oriented storage.

NetApp needs to focus on making its product more compatible with other tools and curb the extra charges they attach to their standard licenses.

For how long have I used the solution?

I have experience with NetApp EF-Series All Flash Arrays. I have been selling the solution for the last three to four years. I am a reseller of NetApp products.

What do I think about the scalability of the solution?

Compared to Dell Unity XT, what I see as an advantage in NetApp EF-Series All Flash Arrays is the fact that it is more scalable. You can get a box from the same series of NetApp if you want one and a half petabytes of space. Owing to the aforementioned reasons, I recommend the solution to bigger companies.

How are customer service and support?

The solution's technical support is not as good as it is supposed to be since you have to push them to get support. I rate the technical support a seven to seven and a half out of ten.

Buyer's Guide
NetApp EF-Series All Flash Arrays
September 2025
Learn what your peers think about NetApp EF-Series All Flash Arrays. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I don't think NetApp EF-Series All Flash Arrays has advantages over Dell Unity XT because when I compare them technically, I feel Dell is better. When I sell five boxes of Dell, I sell one box of NetApp.

How was the initial setup?

The deployment phase of NetApp EF-Series All Flash Arrays is tricker when compared to Dell. NetApp has a typical operating system that is known to them only.

What's my experience with pricing, setup cost, and licensing?

Price-wise, NetApp EF-Series All Flash Arrays is costlier than Dell. You have to buy a lot of licenses separately. The licensing model of NetApp is not intuitive enough.

What other advice do I have?

I would say that it is an okay product that is not bad. A few people specifically ask for NetApp products.

The performance of the product is good.

I don't have any recommendations for people planning to use NetApp products since I don't like their solutions.

I rate the overall product an eight to eight and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technical Advisor at Synnex Metrodata Indonesia
Reseller
Excellent SnapMirror feature with good stability and decent technical support
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "The dashboard could be simplified."

What is our primary use case?

I usually run a POC for our customers.

What is most valuable?

The solution is very good. It offers very good performance, and very good data services to customers. 

The ONTAP is excellent. 

SnapMirror is very useful. It allows the customer to be able to see the entire relationship. It's one of the best features of the product.

The initial setup is pretty straightforward.

For the most part, the solution is stable.

The technical support has been pretty good for the most part.

What needs improvement?

The solution should really build out a more hyper-converged product. In Indonesia, there are many competitors for hyper-converged products, such as Nutanix and VxRail from Dell. Those products in particular are so strong. They need to improve the NetApp for hyper-converged solutions. Whereas, NetApp for storage is still pretty strong in Indonesia.

The dashboard could be simplified. There are many, many features on NetApp, and they could be combined onto one centralized dashboard for ease of use and access.

What do I think about the stability of the solution?

The stability so far has been very good. It's a reliable solution. For AFF, I still have not noticed any bugs, for example.

What do I think about the scalability of the solution?

We mostly deal with medium-sized organizations.

How are customer service and technical support?

When we have an issue we still cannot open a ticket yet as we are working when the customer has not yet sent an IPO, and so we cannot open a ticket. Typically, we ask for help from NetApp Southeast Asia. They are helpful. We request via email, and they always tend to help us.

How was the initial setup?

The setup process is okay for the common line installation. I'm familiar with the process, so it is okay.

When we reach an issue in customer, it can take a long time. However, when there's no issue in the customer environment, we can set up it very fast.

What's my experience with pricing, setup cost, and licensing?

In terms of the cost, I do not handle the price or the payments at all. I can't speak to how much the solution costs or what the licensing structure is like.

What other advice do I have?

I'm working as pre-sales for NetApp. I help the NetApp team to test the POC for the customer. My company is a distributor of NetApp in Indonesia.

We might not use the latest version of the solution. We use the AFF Series and the C Series.

I'd rate the solution at an eight out of ten. We're mostly quite satisfied with the solution so far.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor (reseller)
PeerSpot user
Buyer's Guide
NetApp EF-Series All Flash Arrays
September 2025
Learn what your peers think about NetApp EF-Series All Flash Arrays. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
it_user1118220 - PeerSpot reviewer
Director at a computer software company with 1,001-5,000 employees
Real User
Good performance, easy to operate and maintain, with good support
Pros and Cons
  • "The most valuable feature of this solution is the performance of the database access."
  • "Better integration with other brands is important so we would like to see it easier to integrate."

What is our primary use case?

The primary use case of this solution for databases.

What is most valuable?

The most valuable feature of this solution is the performance of the database access.

It's simple in operating and for maintenance. Also, they provide a warranty for the I/O output.

What needs improvement?

All-Flash is made by Solid State Disk, it's not like HDD or spinning disk.

The price is important, and we would like to have it less expensive.

Better integration with other brands is important so we would like to see it easier to integrate.

For how long have I used the solution?

I have been using this solution for approximately one year.

We are using one of the older versions, with a capacity of 12 TB.

What do I think about the stability of the solution?

This solution is stable. All-Flash has drives that are very stable. If dropped it's not broken. It's not the same as a hard drive and the old-style hard drive. It won't be damaged by a power surge.

What do I think about the scalability of the solution?

We have 50 users, some are administrators and others are different businesses.

How are customer service and technical support?

Technical support is good. If we have some issues, especially from NetApp, they give us an early warning system. When there is a potential error, it will come up and let us know immediately that it will occur. This prevents it from crashing.

How was the initial setup?

The initial setup is straightforward.

It's very simple to run the application and run the database. It's more measurable with little to no variables.

It took less than a week to deploy.

What about the implementation team?

We did not use an integrator, we used the resources from our company. We have a team of five engineers to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

NetApp EF-Series All Flash Arrays is an expensive product.

What other advice do I have?

I will continue to use this solution. I think that the technology is still the latest one. 

If there is more development storage technology in the future with other venders then I will consider using another solution.

Depending on the business needs, there are variables to consider with the expense. It's still worth purchasing as the support is good and also the performance is very good.

Some of the engineers are still considering changing to a cheaper solution but they worry that the support and maintenance will not be as good.

I would recommend this solution. From my experience, this is still the best product available.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Systems Engineer at Adaptive Solutions
Real User
High availability, easy to deploy, and provides ability to assign performance margins to specific workloads
Pros and Cons
  • "The most valuable feature is the ability to set a specific margin of performance to a specific workload."
  • "I would like to have the ability to replicate data between All Flash and other NetApp storage systems."

What is our primary use case?

We use this solution as storage for our application server. It is used in the virtualized environment in our data center. It hosts our critical applications such as databases and our critical application workload.

What is most valuable?

The most valuable feature is the ability to set a specific margin of performance to a specific workload. This feature is unique to this vendor and the competitors do not have it.

What needs improvement?

I would like to have the ability to replicate data between All Flash and other NetApp storage systems.

Better monitoring should be implemented.

For how long have I used the solution?

I began working with NetApp All-Flash Arrays about two years ago.

What do I think about the stability of the solution?

This solution is very stable. We use it for our critical workloads and it is used on a daily basis.

What do I think about the scalability of the solution?

This solution is scalable. We have more than 500 users in our company.

We also have plans to extend its capacity.

How are customer service and technical support?

I have been in touch with technical support and I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We did not use another enterprise-level storage solution before this one. We switched to NetApp All-Flash arrays because of the high availability and the ability to assign specific margins of performance to individual workloads.

How was the initial setup?

The initial setup is very easy. It includes a very good Cisco NetApp deployment engine that makes it very simple.

What about the implementation team?

We did the installation on our own.

What's my experience with pricing, setup cost, and licensing?

This solution is not available to many users because the cost is very expensive.

What other advice do I have?

For anyone who has critical workloads like Oracle databases or DB2, NetApp All-Flash Arrays will suit their needs, as long as it fits within their budget.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer805377 - PeerSpot reviewer
Associate Executive - Technical Engineer at a tech services company with 51-200 employees
Real User
Good capacity and management software, but it comes at a high price
Pros and Cons
  • "The management software is very good."
  • "The price of the All Flash solution is very high."

What is our primary use case?

We are a tech services company and this is one of the solutions that we provide for our clients. We also use this ourselves.

Personally, we use this as a unified SAN solution. Our clients use it for CCTV and media applications. For example, one of our clients uses this to handle video data for game development. Depending on the customer and their requirements, we will configure an all-flash storage solution for them.

What is most valuable?

The capacity is very good and better than in past models.

The management software is very good. It supports reporting and different policies that are useful.

What needs improvement?

The price of the All Flash solution is very high.

For how long have I used the solution?

I have been working with the NetApp All Flash Arrays for the past two and a half years. In total, I have been working with NetApp for almost six years.

What do I think about the stability of the solution?

The All Flash Array is stable and highly available.

What do I think about the scalability of the solution?

This solution is scalable and you can just add more storage.

How are customer service and technical support?

We are satisfied with the NetApp technical support.

How was the initial setup?

The initial setup is simple. Compared to solutions in the past, it is very simple.

What about the implementation team?

I have done three All Flash deployments with the help of my team for different clients.

What's my experience with pricing, setup cost, and licensing?

This is an enterprise-level solution and the costs are very high. Adding more capacity will increase the cost.

What other advice do I have?

NetApp All Flash is a system that I recommend for a rapid storage solution. It is good for organizations such as banks and media companies.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
CTO at acdc LED Ltd.
Real User
Top 10
Easy to set up and performs well, but Technical support is poor for software-related issues
Pros and Cons
  • "The main advantage of this solution is performance."
  • "This solution does not have any compression or deduplication."

What is our primary use case?

The primary use case of this solution is for banking services. It is one of three of our production systems in which we store all of our customer's data. 

Thirty percent of our production traffic for our company is stored with this solution.

The deployment model used is a private cloud.

What is most valuable?

The main advantage of this solution is performance. 

This solution does not have any compression or deduplication, but instead gains better performance through concurrency.

What needs improvement?

We cannot share data in what is described as a trunk port, which is a disadvantage.

Technical support is an area that needs improvement.

In the next release, I would like to have staged access. The administrator would be able to connect to all of the storage and see real-time performance and issues, not only in the web interface. If the administrator is working on the console they should have access to all interfaced controllers.

For how long have I used the solution?

I have been using this solution for two years.

How are customer service and technical support?

I have had a couple of technical tasks, but I think that they have good technical support when you inquire about hardware. They have a problem when you ask about software-related issues. 

When you have a hardware issue, it is reloved within the time limit described and agreed to in the SLA. 

When it's a software-related issue, it is difficult to find an engineer that can help you. You spend time describing your issue to a person who then says that they can help you, but it will take time. A week later you explain it again. 

Only when they prioritize your request, will they assign an engineer to resolve your issue.

How was the initial setup?

The initial setup was easy. I spent an hour with the setup. 

One of the last initial setups I performed was difficult. It was on IBM Storage and the manual stated that you could connect to an IP address. It was supposed to work but when you connected to this address it did not ping and you cannot connect to them.

We had to connect with the console and create a cluster manually. This took approximately five hours. In the last two years, since the deployment, I have not had any issues with it.

It is very easy, and even a person with a minimal background could do it with no problem.

What's my experience with pricing, setup cost, and licensing?

We are not talking about using this for all of our data storage, as that can be very expensive. We have singular pricing for the solutions we use.

Vendors who provide all-flash storage have singular pricing that depends on a couple of factors.

Which other solutions did I evaluate?

If we compare this storage solution with Concurrent, the price is the same, but the performance is much better.

The pricing is comparable with other competitors and similar in mid-range solutions, and for high range solutions, it would depend on our requirements or needs.

What other advice do I have?

I would recommend this solution to others.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Engineer at a tech company with 51-200 employees
Real User
Enables us to segregate one storage unit from another but it should have better integration with other products
Pros and Cons
  • "The solution allows us to segregate one storage unit from another."
  • "There could be better integration with some of our Cisco products."

What is our primary use case?

We use NetApp for storage.

How has it helped my organization?

The solution allows us to segregate one storage unit from another.

What is most valuable?

Being able to partition different virtual volumes of storage is really valuable for us. It is pretty simple to manage.

What needs improvement?

Off the top of my head, I can't think of any improvements other than perhaps better integration with some of our Cisco products.

What do I think about the stability of the solution?

The solution is pretty stable. We haven't had many issues with it.

What do I think about the scalability of the solution?

I am not very familiar with how well it scales. Ever since I started it's been the same so we haven't really grown into it.

How are customer service and technical support?

I never had to use their technical support, so I don't have any opinion about it.

Which solution did I use previously and why did I switch?

I would probably switch to one of our new HyperFlex environments, which includes everything that we need. Right now with NetApp, we have to manage the storage and computer networking separately. With the HyperFlex solution, we could manage all three components in one place: storage, computing, and networking. That would be much easier.

How was the initial setup?

The initial setup was pretty straightforward.

What other advice do I have?

The more you can make it integrate into one solution, the better it is. It is less of a headache than having to configure three or four different things. One solution and one GUI is just the way to go.

I would rate the solution about seven out of ten. It would be closer to ten if it supported integration with other products, not just Cisco.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Engineer at ALC Vitalyur
Real User
A stable solution with an easy setup and an intuitive user interface
Pros and Cons
  • "The stability, speed, and reliability are the solution's best features. The information is also very secure."
  • "NetApp could improve the speed of the rebuilding rate."

What is most valuable?

The stability, speed, and reliability are the solution's best features. The information is also very secure.

The user interface is very intuitive.

What needs improvement?

For us, in our country, the solution is a bit expensive. They should try to work on a better pricing model for our market.

NetApp could improve the speed of the rebuilding rate.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

How are customer service and technical support?

I'm satisfied with technical support. I've called them several times and they were very good.  

How was the initial setup?

The initial setup was very easy. Deployment only took one or two days of light work.

What other advice do I have?

We are using the on-premises deployment model.

I would recommend this product for high-speed database applications.

I would rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetApp EF-Series All Flash Arrays Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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All-Flash Storage
Buyer's Guide
Download our free NetApp EF-Series All Flash Arrays Report and get advice and tips from experienced pros sharing their opinions.